Epson Stylus WorkForce 30 User manual

Epson WorkForce 30 Series
Quick Guide
Basic Printing
Maintaining Your Printer
Solving Problems
™

2 Contents
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Introduction 3
Introduction
After you have set up your Epson WorkForce™30 Series printer as described on
the Start Here sheet, turn here to:
■Load paper
■Get the basic steps for printing from your computer
■Perform routine maintenance
■Solve simple problems
For additional instructions, see the online Epson Information Center by clicking the
WorkForce 30 Series Info Center icon on your desktop. With Windows, you
can also click
Start or , select Programs or All Programs , select EPSON ,
select
WorkForce 30 Series Info Center , and click WorkForce 30 Series Info
Center
.
Please follow these guidelines as you read your instructions:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your product.
Tip:
Tips contain hints for better printing.
Links to online
resources
Movies and
featured topics
Contents of
online manual

4 Loading Paper
Loading Paper
1. Open the paper support.
2. Open the output tray and pull out the extensions.
3. Squeeze the tab on the edge guide and slide it left.

Loading Paper 5
4. Insert the paper, printable side up, against the right edge guide and beneath
the tabs. (The printable side is whiter or brighter on some papers.) Always
load paper short edge first, even for landscape printing.
5. Slide the left edge guide against the left edge of the paper (but not too tightly).
You can load up to 100 sheets of plain paper at 20 lb (75 g/m2) and up to 20
sheets of matte or photo paper (see the online Epson Information Center for
capacity guidelines on other paper types).
Note:
The type of paper you choose affects the way your printout looks, so be sure to select
the correct paper for your job. If you are just printing a rough draft, plain paper is fine.
However, for the best results, you’ll want to use one of Epson’s special ink jet papers
designed for your printer.

6 Loading Paper
Using Special Papers
Epson
®offers a wide array of high quality papers, making it easy to maximize the
impact of your presentations and other projects.
Paper type Size
Part
number
Sheet
count
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Photo Paper Glossy Borderless 4 × 6 inches S041134
S041671
S041809
S042038
20
50
50
100
Letter (8.5 × 11 inches) S041141
S041649
S041271
20
50
100
Epson Premium Photo Paper
Glossy
Borderless 4 × 6 inches S041808
S041727
40
100
Borderless 5 × 7 inches S041464 20
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S042183
S041667
25
50
Epson Ultra Premium Photo Paper
Glossy
Borderless 4 × 6 inches S042181
S042174
60
100
Letter (8.5 × 11 inches) S042182
S042175
25
50
Borderless 5 × 7 inches S041945 20
Borderless 8 × 10 inches S041946 20
Epson Premium Photo Paper Semi-
gloss
Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Epson Presentation Paper Matte Letter (8.5 × 11 inches) S041062 100
Legal (8.5 × 14 inches) S041067 100
Epson Premium Presentation Paper
Matte
Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
S042180
50
100

Using Special Papers 7
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Epson Premium Presentation Paper
Matte Double-sided
Letter (8.5 × 11 inches) S041568 50
Epson Ultra Premium Presentation
Paper Matte
Letter (8.5 × 11 inches) S041341 50
Epson Photo Quality Self-adhesive
Sheets
A4 (8.3 × 11.7 inches) S041106 10
Epson Iron-on Cool Peel Transfer
paper
Letter (8.5 × 11 inches) S041153 10
Paper type Size
Part
number
Sheet
count

8 Basic Printing
Basic Printing
This section describes the basic steps for printing a document or photo stored on
your Windows®or Macintosh®computer.
Note:
For detailed instructions on printing, see the online Epson Information Center.
Before you start, make sure you’ve installed your printer software and connected
the WorkForce 30 Series printer to your computer as described on the Start Here
sheet.
Tip:
It’s a good idea to check for updates to your WorkForce 30 Series software (see
page 24 for instructions).
Printing in Windows
1. Load paper (see page 4).
2. Open your document or photo in a Windows program.
3. Open the File menu and select
Print . You see a window like this one:
Click here to open your
printer software
Select EPSON WorkForce 30 Series

Printing in Windows 9
4. Make sure
EPSON WorkForce 30 Series is selected, then click the
Preferences or Properties button.
(If you see a
Setup , Printer , or Options button, click it. Then click
Preferences or Properties on the next screen.)
5. On the Main tab, select the basic print settings:
Make sure you choose the correct paper
Type setting for the paper you are
using (see page 15 for details).
Note:
For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab.
6. For more printing options, click the Advanced tab.
Note:
For more information about basic print settings or advanced settings, click Help
button or see your online Epson Information Center.
Select the type of document you’re printing
(choose Photo or Best Photo for pictures)
Select your
document
Orientation
Select your
paper Size
Select your
paper Type
Click here for
borderless
photos

10 Basic Printing
7. If you want to change the layout settings, click the Page Layout tab and
select settings as necessary.
8. Click
OK to save your settings, then click OK or Print to start printing. This
window appears and shows the progress of your print job.
Printing With a Macintosh
See the section below for your Mac OS®operating system.
Mac OS X 10.5
1. Load paper (see page 4).
2. Open your document or a photo in an application.
3. Open the File menu and select
Print .
4. Select
EPSON WorkForce 30 as the Printer setting.
5. Click the arrow to expand the Print window, if necessary.
6. Select the basic copy and page settings. For borderless photos, choose a
Paper
Size
setting with a Sheet Feeder - Borderless option.
Cancel printing
Check ink
cartridge status
Select EPSON WorkForce 30
Click to expand

Printing With a Macintosh 11
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window.
7. Choose Print Settings from the pop-up menu, and select the following print
settings:
Copy and
page settings
Application
settings
Choose Print Settings
Select your Media Type
(see page 15)
Select Color or Black Ink
Only output
Select higher quality or
faster printing (if available)

12 Basic Printing
8. Choose any other printing options you may need from the pop-up menu. See
the online Epson Information Center for details.
9. Click
Print .
10. To monitor your print job, click the printer icon in the dock.
Mac OS X 10.3 to 10.4
1. Load paper (see page 4).
2. Open your document or a photo in an application.
3. Select
Page Setup from the File menu. Make the following settings:
For borderless printing, choose a
Sheet Feeder - Borderless option in the
Paper Size list for your paper size (
US Letter , 8 × 10 in , 4×6in , or 5×7in ).
4. Click
OK to close the Page Setup window.
Cancel
printing
Pause or
resume
printing
Select the
print job
Select WorkForce 30
Select your Paper Size
Select your document
or image orientation

Printing With a Macintosh 13
5. Select
Print from the File menu. You see a window like this one:
6. Choose
Print Settings from the pop-up menu and select the following
settings as necessary:
Note:
In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the
? button.
7. Choose any other printing options you may need from the pop-up menu. See
your online Epson Information Center for details.
8. Click the
Advanced button to change additional settings.
Note:
For more information on advanced settings, click
? or see your online Epson
Information Center.
9. Click Print .
Select Print Settings
Select WorkForce 30
Select your Media
Type (see page 15)
Select Color or Black Ink
Only output
Select higher quality
or faster printing
(if available)
Select
Automatic mode

14 Basic Printing
10. To monitor the progress of your print job, click the printer icon when it
appears in the dock on the bottom of your desktop.
You see a screen like this:
11. When you’re finished, close the printer window.
Cancel
printing
Select the
print job
Pause or resume printing

Selecting the Correct Paper Type 15
Selecting the Correct Paper Type
Select the correct Type (see page 9) or Media Type (see page 13) setting in your
printer software:
For this paper Select this setting
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Plain Paper/Bright White Paper
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper
Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-
Gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Ultra Premium Presentation Paper Matte
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer paper
Premium Presentation Paper
Matte
Envelopes Envelope

16 Maintaining Your Printer
Maintaining Your Printer
If you notice a decline in print quality, follow the instructions in this chapter for:
■“Checking the Print Head Nozzles” (see below)
■“Cleaning the Print Head” on page 17
■“Checking the Ink Cartridge Status” on page 18
■“Replacing Ink Cartridges” on page 19
Caution:
To keep your WorkForce 30 Series looking like new, don’t place anything on top of the
cover or use it as a writing surface. If you need to clean the cover, use only a soft, non-
abrasive microfiber-type cloth.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print
head may be clogged or ink may be running low in one or more of the ink
cartridges. Follow the steps below to check the print head nozzles.
1. Turn off the printer.
2. Load letter-size paper in the sheet feeder.
3. Hold down the
) paper button as you press the Ppower button, then hold
both buttons down until the Ppower light begins to flash. The printer turns
on and prints a test pattern.
If the pattern does not look good, try cleaning the print head. See page 17.
Print head nozzles are clean:
Print head needs to be cleaned:

Cleaning the Print Head 17
Cleaning the Print Head
If your printouts are unexpectedly light or faint, or you notice light or dark bands
across your printout, you may need to clean the print head. This unclogs the
nozzles so they can deliver ink properly. Run a nozzle check as described on
page 16 to see if the print head needs cleaning.
Note:
Print head cleaning uses ink, so clean it only if quality declines and the nozzle check
indicates that the print head needs to be cleaned.
If the
H ink light comes on or flashes, you cannot clean the print head as described
below. In this case, replace the appropriate ink cartridge first (see page 19).
1. Make sure the printer is on and the H ink light is off.
2. Hold down the
H ink button for 3 seconds until the Ppower light starts
flashing. The printer runs a head cleaning cycle.
Caution:
Never turn off the printer while head cleaning is in progress. You may damage it.
3. When the Ppower light stops flashing, run a nozzle check (as described on
page 16) to verify that the print head is clean.
4. If there are still gaps or lines, or the test patterns are faint, run another
cleaning cycle and check the nozzles again.
Note:
If you don’t see any improvement after cleaning the print head up to 4 times, turn off
the printer and wait at least 6 hours. This lets any dried ink soften. Then try cleaning the
print head again. If quality still does not improve, one of the ink cartridges may be old or
damaged and needs to be replaced (see page 19).
Tip:
If you do not use your printer often, it is a good idea to print a few pages at least once a
month to maintain good print quality.

18 Maintaining Your Printer
Checking the Ink Cartridge Status
When the H ink light starts flashing, one or more cartridges are low on ink. When
the
H ink light stays on, you need to replace the cartridge(s).
You can also check the ink cartridge status using your printer software. See your
online Epson Information Center for more information.
Note:
The WorkForce 30 Series requires two black ink cartridges. If you install different sizes
of black ink cartridges (one high capacity and one standard capacity) in the printer at the
same time, the black ink level indicators in the printer software may show one black
cartridge being used more quickly than the other. This is normal. Please note that the
ink level indicators in the printer software are estimates only.
Caution:
You cannot print if one or more cartridges are expended. Leave the expended
cartridge(s) installed until you have obtained a replacement, or the ink remaining in the
print head nozzles may dry out.
A window may appear on your screen if you try to print when ink is low. On a
computer that is connected to the Internet, you may see a screen asking if you
want to receive ink offers and other updates from Epson. Click
Accept or Decline
to continue.
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your
online Epson Information Center.
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Replacing Ink Cartridges 19
Use these part numbers when you order or purchase new ink cartridges:
Note:
The WorkForce 30 Series requires two black ink cartridges.
The 68 High Capacity color ink cartridges are available only online.
We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.
Cartridge yields vary considerably based on images printed, print settings, paper type,
frequency of use, and temperature. For print quality, a small amount of ink remains in
the cartridge after the “replace cartridge” indicator comes on. The printer ships with full
cartridges and part of the ink from the first cartridges is used for priming the printer.
For best printing results, use up a cartridge within six months of opening the package.
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. Once you start replacing
a cartridge, you must complete all the steps in one session.
1. Make sure the printer is on.
2. Open the printer cover.
Ink Color Standard capacity High capacity
Black 69 68
Cyan 69 68
Magenta 69 68
Yellow 69 68

20 Maintaining Your Printer
3. Press and release the H ink button. The Ppower and H ink lights flash.
If one of the cartridges is low or expended, the printer moves that cartridge to
the _expended ink mark. Go to step 4.
If no cartridges are low or expended, the print head moves to the ink
replacement position. Go to step 5.
Note:
Do not hold down the H ink button for more than 3 seconds or the printer may start
to clean the print head.
Caution:
Do not move the print head by hand; this may damage the printer. Always press
the
H ink button to move it.
Do not touch the flat white cable inside the WorkForce 30 Series.
4. Press the H ink button again.
■If another cartridge is low or expended, it moves to the _expended ink
mark.
■Once the printer identifies all of the low or expended ink cartridges, the
print head moves to the ink cartridge replacement position.