Epson TM U325D User manual

TM-U325D/U325PD
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Operator’s Manual

Validation/Receipt Printer
TM-U325D/U325PD
Operator’s Manual
400665700

Printer Parts and Labels
Labels
CAUTION:
Caution labels for drawer kick-out connector and print head
cover.
EPSON/U325 Printer - File: PRN
T
W. Swanlund REV> 14
O
1
14 25
13
161
2
3
RECEIPT
OUT VALIDATION
POWER
ERROR
FEED RELEASE
EPSON
161
2
3
Control panel
P
rinter cover
On/Off switch
RECEIPT
OUT VALIDATION
POWERERROR
FEED RELEASE
Control panel
Serial interface connector
Parallel interface connecto
r
CUT
1
2
2
13
6
5
3
SET
CLOSE THE
PRINTER COVER

4

i
Quick Reference
This Quick Reference will direct you to key areas of this Operator’s
Manual. For a complete listing of topics, see the Contents.
Printer Parts and Labels inside front cover
Ordering Ribbons page vii
Where to order ribbons.
Setting Up the Printer page 1-1
How to set up the printer.
Installing the Ribbon Cassette Page 1-9
Installing the Paper Roll page 1-11
How to load the paper roll.
Solving Problems page 3-1
How to correct problems.

ii
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein. While every precaution has been taken in the
preparation of this book, Seiko Epson Corporation assumes no responsibility for
errors or omissions. Neither is any liability assumed for damages resulting from the
use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
EPSON is a registered trademark of Seiko Epson Corporation.
ESC/POS is a trademark of Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 1996 by Seiko Epson Corporation, Nagano, Japan.

iii
FCC CLASS A
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference, in which case the user will be required to
correct the interference at his own expense.
WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate
the FCC Verification of this device and may cause interference levels which exceed
the limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the
equipment.
FOR CANADIAN USERS
This Class A digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigenves du Règlement
sur le matériel brouileur du Canada.
GEREÄUSCHPEGEL
Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz
(Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene
Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779).

iv
EMI and Safety Standards Applied
The following standards are applied only to the printers that are so
labeled. (EMC is measured using Seiko Epson’s AC adapter
provided with the printer. )
North America: EMI: FCC Class A
Safety standards: UL 1950-2TH-D3
C-UL

v
About This Manual
Setting Up and Using
❏Chapter 1 contains information on unpacking the printer, setting it up, attaching
the paper roll near-end sensor, and setting the DIP switches.
❏Chapter 2 contains information on using the printer.
❏Chapter 3 contains troubleshooting information.
Reference
❏Chapter 4 contains specifications and character code tables.
❏The Appendix lists the EPSON Sales Subsidiaries and their addresses.
Warnings, Cautions, and Notes
WARNING:
Warnings must be followed carefully to avoid serious bodily
injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself or
damage to your equipment.
Note:
Notes have important information and useful tips on the operation of your
printer.

vi Introduction
Introduction
Features
The TM-U325D and TM-U325PD are high-quality POS printers that can print a
mutiple-line validation and on receipt paper (paper roll). The printer has the
following features:
❏Easily changeable interface specifications for serial or parallel by exchanging the
interface board.
❏Excellent reliability (long life) and good operability (drop-in paper loading).
❏Multiple-line validation printing (possible to print a maximum of 9 lines).
❏Compact and light in weight.
❏High-speed printing through logic-seeking control.
❏Excellent reliability and long life due to adoption of stepping motor, both for
moving the carriage and for paper feeding.
❏Felxible line space setting permits printing in accordance with any user-defined
format.
❏Conforms with ESC/POS; excellent universality of control.
❏Built-in drawer kick-out interface provides capability to drive two drawers.
❏Selectable character fonts (7 ×9 and 9 ×9).
❏Semi-automatic paper loading capability.
❏AC adapter provides compact power supply.
❏Automatic status back (ASB) function that automatically transmits changes in
printer status.

Introduction vii
Accessories
❏AC adapter
❏EPSON ribbon cassette, ERC-38(P) or ERC-38(B)
Options
❏EPSON power supply unit, PS-170
❏Printer fastening tape (Model No. DF-10)
Ordering the Ribbon Cassette
The TM-U325D/U325PD uses a long-lasting ribbon cassette. To
order ribbon cassettes, contact your dealer or your local affiliate.
See the Appendix for a list of EPSON subsidiaries with their
addresses and telephone numbers.