Epson WF-8590 User manual

Epson Print Admin
User's Guide
NPD6531-00 EN

About this Guide
The content of this document
is guide describes how to perform the following for Epson Print Admin.
❏Setting the password
❏Installing the soware
❏Registering an authentication card
❏Authenticated printing
❏Control panel functions
❏Using the user page
Using this Guide
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Screenshots Used in This Guide
Setting items may vary depending on products and setting conditions.
Operating System References
Windows
In this manual, terms such as “Windows 10”, “Windows 8.1”, “Windows 8”, “Windows 7”, “Windows Vista”,
“Windows Server 2019”, “Windows Server 2016”, “Windows Server 2012 R2”, “Windows Server 2012”, “Windows
User's Guide
About this Guide
2

Server 2008 R2”, “Windows Server 2008” refer to the following operating systems. Additionally, “Windows” is used
to refer to all versions.
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10 operating system
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8.1 operating system
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8 operating system
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7 operating system
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operating system
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Wi nd o ws S e r v e r
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2019 operating system
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2016 operating system
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2012 R2 operating system
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2012 operating system
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Wi nd o ws S e r v e r
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2008 R2 operating system
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2008 operating system
Mac OS
In this manual, “Mac OS” is used to refer to “macOS Catalina”, “macOS Mojave”, “macOS High Sierra”, “macOS
Sierra”, “OS X El Capitan”, “OS X Yosemite”, “OS X Mavericks”, and “OS X Mountain Lion”, “Mac OS X v10.7.x”,
and “Mac OS X v10.6.8”.
User's Guide
About this Guide
3

Contents
About this Guide
e contentofthisdocument..................2
UsingthisGuide...........................2
MarksandSymbols.......................2
ScreenshotsUsedinisGuide..............2
OperatingSystemReferences................2
Overview
Usingthesoware..........................5
AuthenticatedPrinting.....................5
Dashboard............................. 6
Scan..................................6
Consuming credit and number of pages. . . . . . . . 7
Preparing for Use
SettingthePassword........................ 8
Printerdriverinstallation.....................9
When installing the driver on a client computer. .10
When using drivers that are installed on the
printserver(Windowsonly)................14
When you are using Group Policy (Windows
only).................................14
InstallingtheNotier.......................15
When installing the Notier on a client
computer..............................15
When sending notications from the server
(Windowsonly).........................17
Registeringanauthenticationcard.............17
CheckingtheIDNumber....................19
Using Epson Print Admin
Checkingavailablefunctions................. 20
AuthenticatedPrinting......................20
Loggingintomulti-functiondevices..........20
Basic operations for authentication printing. . . . 21
UnauthenticatedPrinting(forWindows).......23
Cancelingprinting.......................24
Changingsettings....................... 24
Quotaenforcement...................... 26
Rule-basedprint........................ 27
Controlpanelfunctions.....................27
CopyingandFaxing......................28
Presetscan.............................28
StorageFunction........................30
Usingtheuserpage........................31
Loginandlogout........................31
Usermenu.............................32
Solving Problems
IForgotthePasswordfortheUserPage..........39
ChangingthePassword..................... 40
ChangingtheIDNumber....................41
Problemswiththebalance...................43
Credithasrunout.......................43
Whenyoucancelajob....................43
Aprintererrorhasoccurred................43
OtherProblems...........................43
Print jobs are not displayed on the panel. . . . . . . 43
No Authentication Sound Is Emitted Even
When the Card Is Held Over the
AuthenticationDevice....................44
Unauthenticated Printing is no Longer Possible. . 44
Appendix
ControlPanel............................ 45
EpsonOpenPlatformversion1.1............45
EpsonOpenPlatformversion1.0............48
OperatingEnvironment.....................52
OS...................................52
Compatiblebrowsers.....................53
Supportedlanguages..................... 53
Trademarks..............................53
Caution.................................53
User's Guide
Contents
4

Overview
Using the software
Epson Print Admin provides a safe and ecient environment for using multi-function devices on networks such as
oce or school networks.
e following three solutions are provided.
❏Enhanced Security
Only authenticated users can use the multi-function device.
You can avoid condential documents being taken away by unauthorized personnel, mixing documents with
other user’s, and so on since they are printed from an authenticated multi-function device.
❏Cost Savings
You can avoid unnecessary printing since print jobs are selected directly from the job list.
You can set print rules depending on the soware or data, which allows you to reduce printing that uses
unnecessary settings.
❏Business Eciency
You can shorten the waiting time for printing since you can print from any multi-function device.
You can select scan settings frequently used in business applications, and send the scanned document to a preset
destination without making any complex operations.
Authenticated Printing
You can store print jobs that are printed using a dedicated driver from the computer.
❏To log in to the printer, hold the authentication card over the printer or enter user information using the control
panel.
❏Select the print job from the control panel and then print it.
❏You can print from any multi-function device that has been approved.
❏For single-function printers, all of the jobs that have been registered will be printed when you log in.
User's Guide
Overview
5

Dashboard
When you login to the user page, a dashboard is displayed.
❏You can check information about the print history.
❏You can check your information and information on available multi-function devices on the user page.
Scan
You can use functions from the control panel by logging in to the multi-function device.
❏You can send the multi-function device’s scan results to the email address associated with the user ID. You can
send the multi-function device’s scan results to the email address registered in Epson Print Admin.
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Overview
6

❏You can use the preset scan function by registering a folder containing scan settings and scan results. is needs
to be congured by a system administrator.
Consuming credit and number of pages
When the administrator sets cost limits or page quotas, your credit or page quota is consumed when you perform
jobs such as printing, scanning, copying, and faxing.
❏When all of your credit or remaining pages have been used up, you cannot use the multi-function device.
❏e administrator can set the credit or page quota to be charged periodically.e administrator can set the
credit or page quota to be charged periodically.
❏You can check your credit balance or page quota, and the charging period on the user page. You can also check
the amount of credit consumed as well as pages consumed on the control panel of the multi-function devices.
User's Guide
Overview
7

Preparing for Use
When preparing to use Epson Print Admin, the administrator needs to register users. To use the system, set a
password to log in to the user page, install the printer driver, and install the Notier. Also, if you perform
authentication using the authentication device connected to the multi-function device, you need to register the
authentication card.
!
Caution:
Do not use the navigation buttons on browser such as Back or Forward because Epson Print Admin may work
incorrectly.
Setting the Password
Users that are managed using an LDAP server do not need to be setup. Also, the system administrator may have
set up users in advance. If you do not know the details, contact your system administrator.
If the administrator has set up email notications, a registration completion email will be sent from the
authentication system to the registered user. Set a password to access the URL listed in this email.
If you do not receive an email, contact the system administrator for the URL to log in.
1. You will receive a registration completion email.
Note:
To receive the email again, access the URL provided in the mail, and then click Forgot your password? to reset the
password.
2. Click the URL in the email to display the password setting menu.
Note:
If you want to change the display language, select the language you want from the language menu.
3. Enter any password between 1 and 128 characters in ASCII (alphanumeric, !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~)
in New password, and then enter the password again in New password (conrm).
4. Click OK.
If an error message is displayed, enter the password again from the login menu on the user page. e URL of
the login menu on the user page is provided in the registration completion email.
User's Guide
Preparing for Use
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!
Caution:
When you access the login page, a warning about the security certicate may be displayed. is is because SSL
communication (encrypted communication) is used for all of the pages to protect the user's personal
information. You can ignore this warning and continue browsing the site.
Related Information
&“I Forgot the Password for the User Page” on page 39
Printer driver installation
Install a dedicated printer driver on the authentication system. e installation method varies depending on the
system conguration. Contact your system administrator for more information.
❏When installing the driver on a client computer
❏When using the driver installed on a print server
❏When distributing the driver from a print server
Note:
Print jobs from the printer driver are added to the following ID and domain.
❏When installing the driver on a client computer
e following ID and domain are appended to the server that is managing the user.
❏Users who are managed by the Epson Print Admin Server:
User ID and (Local) domain logged in to the user page
❏Users who are managed by an LDAP server:
ID and LDAP server domain of the account logged in to the client computer
Or, the User ID and (Local) domain logged in to the user page
❏When using drivers installed on the print server
e following ID is authenticated and added when connecting to the print server from a client computer to the driver.
e domain is not added.
❏If the screen to log in to the print server is displayed:
ID of the account logged in to the print server
❏If the screen to log in to the print server is not displayed:
ID of the account logged in to the client computer
❏Driver that was distributed from a server
e following IDs are added depending on the settings when downloading the driver from the server. e domain is not
added.
❏ID of the account that is logged in to the client computer
❏ID that was set during driver installation
❏ID set that was for each print
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Preparing for Use
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When installing the driver on a client computer
When a system does not have a print server built-in, you can download and install the user-only driver to the
client computer.
Note:
❏When accessing the driver/client tools download page from Windows, the Windows download page is displayed. When
accessing from a Mac OS, the Mac OS download page is displayed.
❏If the package that was created in EpsonNet SetupManager has been delivered, run the package to automatically install
the driver and the Notier (Windows only).
Windows
1. Access the user page.
e URL of the login menu on the user page is provided in the registration completion notication email.
Contact your system administrator if the Welcome email is not delivered.
2. Enter the user ID and password, and then select the domain. Click Log in.
If you are in cooperation with the LDAP server, select the LDAP server domain. Enter the password for the
LDAP server.
If you are not using an LDAP server, select (Local) as the domain, and then enter the password for the user
page.
Contact your system administrator for the password.
Note:
If you want to change the display language, select the language you want from the language menu.
3. Click Driver/Client Tool Download.
e soware download page opens.
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Preparing for Use
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Note:
e driver/client tool download page for the OS you are using is displayed. Access from a computer being used in Epson
Print Admin.
4. Select a driver according to the authentication method.
Authentication Printing: You can print aer authentication on the printer panel.
Printer: Printing starts immediately without authentication on the panel.
5. Click on the same row.
User's Guide
Preparing for Use
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6. Double-click the downloaded "EpSCDriver_win_client_xxx.msi".
Note:
e message "Could not verify the msi publisher" may be displayed depending on the browser settings. Click Run to
continue the installation.
7. Follow the on-screen instructions to install the driver.
If the user account setting screen is displayed, enter the User ID used to log in to the user page.
8. Open Control Panel > Devices and Printers.
When you install an authentication driver, make sure that the Epson Print Admin icon has been created.
Epson Print Admin is the default name. Contact your system administrator if you do not know the name.
When you install without an authentication driver, make sure that the Epson Print Admin - <target printer>
icon has been created.
Mac OS
1. Access the user page.
e URL of the login menu on the user page is listed in the registration completion notication email. Contact
your system administrator if the Welcome email is not delivered.
2. Enter the user ID and password, and then select the domain. Click Login.
If you are linked with an LDAP server, select the LDAP server domain. Enter the password for the LDAP
server.
If you are not linked with an LDAP server, select (Local) as the domain, and then enter the password for the
user page.
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Preparing for Use
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Note:
If you want to change the display language, select the language you want from the language menu.
3. Click Driver/Client Tool Download.
e soware download page opens.
Note:
e soware download page for the OS you are accessing is displayed. Access from the computer that you want to use.
4. Click on Mac.
5. Double-click the downloaded "EpSCDriver_mac_client_xxx.zip".
6. Follow the on-screen instructions to install the driver.
If the user account setting screen is displayed, enter the User ID used to log in to the user page.
7. Open System Preferences > Printer and Scanner.
8. Click +.
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Preparing for Use
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9. Select the authentication system name from Add. Select Epson Print Admin from Use, and then click Add.
When using drivers that are installed on the print server (Windows
only)
Select the print server to which the Epson Print Admin server is connected, and then set it up.
1. Access the print server.
Contact the system administrator for information on accessing the print server.
2. Right-click on the authentication system icon, and then select Connect.
Driver setup starts.
3. Open Control Panel > Devices and Printers.
Make sure that the Epson Print Admin or the target printer icon has been created
When you are using Group Policy (Windows only)
is is the start of your concept.
If you are using the Windows Server Group Policy, you can automatically install the driver on the user's computer.
User's Guide
Preparing for Use
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Make sure that the Epson Print Admin or the target printer icon has been created in Control Panel > Devices and
Printers.
Installing the Notier
Install the Epson Print Admin Notier. When you install the soware, you will see the the user ID, the cost limit, a
link to the user's page, and inquiries from Epson Print Admin.
e installation method varies depending on the system conguration. Contact your system administrator for
more information.
❏When installing the Notier on a client computer
❏When sending notications from the server
!
Caution:
You cannot install multiple instances of the Notier on a single client computer.
Note:
e Notier is registered to Windows Startup and launches automatically when you start Windows.
When installing the Notier on a client computer
If your system does not use the Windows Server Group Policy, or if you are using Mac OS, you can download and
install the user-only Notier to the client computer.
If the package that was created in EpsonNet SetupManager has been delivered, run the package to install drivers
and Notier automatically (Windows only).
1. Access the user page.
e URL to log in to the user page is sent in the Welcome email. Contact your system administrator if the
Welcome email is not delivered.
2. Enter the user ID and password, and then select the domain. Click Login.
If the user is managed by an LDAP server, select the LDAP server domain, and then enter the password for the
LDAP server.
If the user is not managed by an LDAP server, select (Local) as the domain, and then enter the password for
the user page.
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Contact your system administrator if you do not know the password.
3. Click Driver/Client Tool Download.
e driver/client download page is displayed.
4. Click in the Epson Print Admin Notier.
5. Double-click the downloaded le, and then double-click one of the following according to your operating
system.
Windows: EpSCClientTool_win_xxx.msi
Mac OS: EpSCClientTool_mac_xxx.zip
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Preparing for Use
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Note:
For Windows, the message "Could not verify the msi publisher" may be displayed depending on the browser settings.
Click Run to continue the installation.
6. Follow the on-screen instructions to install the Notier.
If the user account setting screen is displayed, enter the User ID used to log in to the user page.
7. When the installation is complete, the Notier starts automatically.
When sending notications from the server (Windows only)
If you are using the Windows Server Group Policy, you can install the Notier on the user's computer
automatically.
When the installation is complete, the Notier starts automatically.
Registering an authentication card
If you are using an authentication card for Epson Print Admin, you need to register the user authentication card.
Note:
❏e card may be already have been registered by your system administrator. Contact your system administrator for more
information.
❏For multi-function devices connected by wireless LAN that have entered power-saving mode, it may take some time to
recognize the authentication card. You may need to hold your card over the device again.
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1. Hold the authentication card over the card reader.
e unregistered card settings message is displayed on the multi-function device’s control panel.
2. Click Yes.
e screen for entering the user ID and password is displayed.
3. Enter the user ID and password on the control panel, and then select the domain.
Select the Domain from the following.
For users that are managed by an LDAP server: LDAP server domain name
For users that are managed by Epson Print Admin : (Local)
Contact your system administrator for more information on each item.
4. Press Register.
e registration completion message is displayed.
5. Hold the authentication card over the authentication device again to conrm the login.
When you login, the Full name is displayed automatically at the top right of the menu.
6. Press Log out to log out.
Note:
❏Registering a temporary card
If you have lost the authentication card that was registered in the authentication system, you can register a
temporary card. e registration method is the same as for the authentication card. A temporary card is valid only
during the period set by the system administrator. Contact your system administrator for more information.
You can check if the temporary card is registered in the user information.
❏Updating an authentication card
If your system administrator has allowed it, you can update the authentication card.
Hold your new card and enter your user ID and password. Select the replacement card from the displayed menu to
update the registered card.
User's Guide
Preparing for Use
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Related Information
&“User Information” on page 36
Checking the ID Number
If ID Number authentication is allowed, a unique ID Number is issued by the system. You can log in to the printer
by entering the ID Number on the printer's control panel.
You can check theID Number using the following methods.
❏User registration complete email sent by the system
❏User information on the user page
If you are allowed to change the ID Number, you can change it from Change ID Number on the account menu
that is displayed when you click the on the user page.
Related Information
&“User Information” on page 36
User's Guide
Preparing for Use
19

Using Epson Print Admin
Checking available functions
e system administrator can setup the multi-function device, functions, time zones, and so on that each user can
access in Epson Print Admin. Login to the user page before use, and then check the available functions such as
printing and scanning.
❏Login to the user page
❏Checking available functions and the credit
Related Information
&“Logging in to multi-function devices” on page 20
&“User Information” on page 36
Authenticated Printing
e system can print by authenticating the user. You need a registered authentication card, user ID and password,
or ID Number.
Logging in to multi-function devices
You can login to the multi-function device from its control panel.
If the authentication device is not connected
You can log in by entering a user ID and password or entering an ID Number.
e ID Number is issued automatically by Epson Print Admin.
1. Press User ID and Password or ID Number on the control panel of the multi-function device.
User ID and Password and ID Number display additional authentication methods, as well as authenticating
by using a card.
2. Enter the user ID and password, and then select the domain or enter the ID Number.
User ID and password are the same as the user ID and password to log in to the Epson Print Admin users
page.
Select the domain from the following.
❏For users that are managed by the LDAP server: LDAP server domain name
❏For users that are managed by Epson Print Admin : (Local)
3. Press Log in.
User's Guide
Using Epson Print Admin
20