Epson GT-9600 User manual

CRESSON
Rev. C
A5 size cover.fm
2/16/99 Pass 0
LProof Sign-off:
Fujimori _______
<leadername> _______
<editorname> _______
Where to Find Information
This User's Guide
This guide leads you through the scanner setup and options
installation, tells you how to use the scanner, and how to make
basic scans. It also offers troubleshooting tips and customer
support information.
EPSON TWAIN Pro User's Guide
This guide leads you through the EPSON scanner software
installation and tells you how to make basic software settings. It
also offers troubleshooting tips and calibrating information.
Information on EPSON Scanner Software for Windows
Online help provides you with detailed information on EPSON
TWAIN Pro. Access online help by clicking the ?button in the
EPSON TWAIN Pro dialog box.
HTML Color Guide (may not be available in some countries)
Explains the basics of color imaging and shows you how to get
impressiveresultsfromyourscannerandotherEPSONproducts.
See Chapter 4 of this guide for informationon accessing theColor
Guide.

Proof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
CRESSON
Rev. C
A5 size front.fm
2/16/99 Pass 0
R
User's Guide
Color Image Scanner
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. No patent liability is assumed with respect to the use of the information
contained herein. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expensesincurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product.
SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other countries.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective companies.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
®

ii
CRESSON
Rev. C
A5 size front.fm
2/16/99 Pass 0
LProof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
Declaration of Conformity
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Image Scanner
Model: G710U
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC: EN 60950
October, 1998
H. Horiuchi
President of EPSON EUROPE B.V.

iii
CRESSON
Rev. C
A5 size GT9600.TOC
2/16/99 Pass 0
R
Proof Sign-off:
Fujimori _______
<leadername> _______
<editorname> _______
Contents
Introduction
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 1 Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . . . 1-6
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . . . 1-10
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-11
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Chapter 2 Using Your Scanner
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Cover for Thick or Large Documents. . . . . . . . . . . 2-7
Sizing Up Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

iv
CRESSON
Rev. C
A5 size GT9600.TOC
2/16/99 Pass 0
LProof Sign-off:
Fujimori _______
<leadername> _______
<editorname> _______
RAM and hard disk size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Accelerator boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
File compression software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Chapter 3 Options
Using the Transparency Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the Transparency Unit . . . . . . . . . . . . . . . . . . . . . 3-2
Removing the shipping screw. . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the Transparency Unit . . . . . . . . . . . . . . . . . . . . . . 3-4
Transparency guide and reflective document mat. . . . . . . . 3-6
Positioning transparencies for scanning . . . . . . . . . . . . . . . . 3-7
Scanning normal (reflective) documents . . . . . . . . . . . . . . . . 3-10
Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . 3-12
Unpacking the Automatic Document Feeder . . . . . . . . . . . . 3-12
Installing the Automatic Document Feeder . . . . . . . . . . . . . 3-13
Loading paper into your Automatic Document Feeder . . . 3-15
Loading documents manually. . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Chapter 4 Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Replacing the fluorescent lamp. . . . . . . . . . . . . . . . . . . . . . . . 4-3
Transporting the Scanner and the Transparency Unit . . . . . . . . . 4-4
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Error indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Quality problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Viewing the Color Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Changing the SCSI ID Number or SCSI Board . . . . . . . . . . . . . . . 4-18

v
CRESSON
Rev. C
A5 size GT9600.TOC
2/16/99 Pass 0
R
Proof Sign-off:
Fujimori _______
<leadername> _______
<editorname> _______
Appendix A Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Appendix B Contacting Customer Support
For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3
For Australia Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Glossary
Index

vi
CRESSON
Rev. C
A5 size GT9600.TOC
2/16/99 Pass 0
LProof Sign-off:
Fujimori _______
<leadername> _______
<editorname> _______

Introduction 1
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
R
Proof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
Introduction
Features
❏Maximum optical resolution of 800 dots per inch (dpi) for
main scanning, and 3200 dpi with micro-step for sub-
scanning (12-bit input, 12-bit output)
❏A4/Letter size scanning area
❏Full color or grayscale scanning. Capture your images with
up to 68.7 billion colors or up to 4,096 shades of gray.
❏EPSON TWAIN Pro lets you take full advantage of your
scanner's advanced features.
❏Auto Area Segmentation (AAS) allows you to separate text
from photographs on a page so that grayscale images are
clearer and text recognition is more accurate.
❏Text Enhancement Technology (TET) enhances text
recognition accuracy for optical character recognition (OCR)
scanning.
❏EPSON TWAIN Pro’s "De-screening" option automatically
removes unwanted moiré patterns from scanned images for
higher quality output.
❏Optional Transparency Unit for scanning negative film and
slide film
❏Optional Automatic Document Feeder for continuous sheet
scanning

2 Introduction
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
LProof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
Options
The following optional items are available to expand the
versatility of your scanner. For detailed information on the use of
these options, see Chapter 3 of this guide.
Auto Document Feeder (B81316])
Designedprimarilyforopticalcharacterrecognition(OCR)scanning,
the Automatic Document Feeder allows you to scan up to 30 pages
automatically, and then use them in word processing programs, as
if you had typed the text yourself.
Transparency Unit (B81315])
Allowsyoutoscantransparentmaterials,primarily35mm slidesand
film strips. The reading area allows you to scan film up to 8.5 ´11.7
inches (216 ´297 mm) in size.
Note:
The asterisk isa substitutefor the last digit of the product number, which
varies by country.
Warnings, Cautions, and Notes
wWarnings must be followed carefully to avoid bodily injury.
cCautions must be observed to avoid damage to your equipment.
Notes: contain important information and useful tips on the operation of
your scanner.

Introduction 3
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
R
Proof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
Important Safety Instructions
Read all these instructions and save them for later reference.
Follow all warnings and instructions marked on the scanner.
❏Unplugthe scanner before cleaning. Clean witha damp cloth
only. Do not spill liquid on the scanner.
❏Do not place the scanner on an unstable surface, or near a
radiator or heat source.
❏Do not block or cover the openings in the scanner's cabinet.
Do not insert objects through the slots.
❏Use only the type of power source indicated on the scanner's
label.
❏Connect all equipment to properly grounded power outlets.
Avoidusing outlets on the same circuitas photocopiers or air
control systems that regularly switch on and off.
❏Do not let the power cord become damaged or frayed.
❏If you use an extension cord with the scanner, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord's ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet's ampere rating.
❏Except as specifically explained in this User's Guide, do not
attempt to service the scanner yourself.
❏Unplug the scanner and refer servicing to qualified service
personnel under the following conditions:
Ifthepowercordorplugisdamaged;ifliquidhasenteredthe
scanner; if the scanner has been dropped or the cabinet
damaged;ifthescannerdoesnotoperatenormallyorexhibits
a distinct change in performance. (Do not adjust controls that
are not covered by the operating instructions.)

4 Introduction
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
LProof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
❏If you plan to use the scanner in Germany, observe the
following:
To provide adequate short-circuit protection and over-
current protection for this scanner, the building installation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Scanners an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16 A-
Überstromschalter abgesichert ist.
E
NERGY
S
TAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introductionof energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners, in an effort to reduce air pollution caused by power
generation.

Introduction 5
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
R
Proof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______
For United Kingdom Users
Safety information
wWarning: This appliance must be earthed. Refer to the rating plate
for voltage and check that the appliance voltage corresponds to the
supply voltage.
Important: The wires in the main leads fitted to this appliance are
coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
As thecolours ofthewiresin themainleadsofthisappliance may
not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or with the earth
symbol (
G).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.

6 Introduction
CRESSON
Rev. C
A5 size intro.fm
2/16/99 Pass 0
LProof Sign-off:
<tantoname> _______
<leadername> _______
<editorname> _______

1
Setting Up the Scanner 1-1
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
R
Proof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
Chapter 1
Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Scanner Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Installing a SCSI Interface Board (Windows Only) . . . . . . . . . . . . 1-6
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . . . 1-10
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-11
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

1-2 Setting Up the Scanner
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
LProof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
Unpacking the Scanner
Your scanner comes shipped with CD-ROMs (and/or floppy
disks) that contain the driver software to run your scanner, along
with other additional items.
Depending on the country of purchase,the power cord may come
attached to the scanner. The shape of the AC plug also varies, so
make sure the plug included is the correct shape for the electrical
outlet in your country.
Scanner
Power cord

1
Setting Up the Scanner 1-3
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
R
Proof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
Scanner Parts
012
3
4
5
6
ON
OFF
7
OPTION TERMINATOR
SW
UNLOCK LOCK
SCSI
ID
carriage
(in the home position)
document table
OPERATE button
OPERATE light
SCSI terminator switch SCSI ID rotary switch
AC inlet SCSI interface connectors
document cover
RESET button
READY light
ERROR light
transportation lock lever
option interface connector

1-4 Setting Up the Scanner
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
LProof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
Choosing a Place for the Scanner
Follow the guidelines below when selecting a location for your
scanner:
❏Place the scanneron a flat, stable surface. Thescannerwillnot
operate properly if it is on an angle.
❏Place the scanner close enough to the computer for the
interface cable to reach it easily.
❏Place the scanner near awall outlet where the power cordcan
be easily unplugged.
Note for French-speaking users:
Placez le scanner près d’une prise de courant où la fiche peut-être
débranchée facilement.
❏Allow space behind the scanner for the cables, and space
above the scanner so that you can fully raise the document
cover.

1
Setting Up the Scanner 1-5
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
R
Proof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
❏Keep the scanner away from high temperatures, humidity
and excessive dirt or dust. Also avoid using or storing the
scannerin places subject to rapid changesof temperature and
humidity.
❏Keep the scanner away from direct sunlight and strong light
sources.
❏Avoid places subject to shocks and vibrations.
550 mm
562 mm
134 mm*
332 mm
* When document cover is closed.
150 mm or more

1-6 Setting Up the Scanner
CRESSON
Rev. C
A5 size CHAP1.fm
2/16/99 Pass 0
LProof Sign-off:
M. Fujimori _______
<leadername> _______
<editorname> _______
Installing a SCSI Interface Board (Windows Only)
Unless your PC already has a SCSI board installed, you need to
install one along with SCSI driver software before installing the
scanner driver and software applications.
If you have a Macintosh, or if you already have a SCSI board
installed in your PC, go to the next section.
Note:
For additional information, see the installation guide that comes with
your SCSI board.
1. Turn off the computer and any peripheral devices. Unplug
any power cords, then disconnect all cables from the back
panel of your computer.
2. Remove the cover from your computer.
wCaution:
Static electricity can damage electronic components.
Discharge static electricity by touching the metal frame of
your computer before handling the interface board or any of
the computer’s circuit boards.
3. Insert the interface board into anappropriate expansion slot,
then secure it with the retaining screw.
4. Replace the computer cover and reconnect all cables.