Erco&Gener GENPRO 40E R2 User manual

L’esprit Modem
User Guide
GenPro 40e R2
Reference : EG_GenPro40e-R2_1006_UG_001_UK.doc
Revision : 001
Date : 04/01/2016
http://www.ercogener.com
Dct_427_02

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Descriptions and non-contractual illustrations in this document are given as an indication only.
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Document History
Rev. Modifications Author Date Validation Date
000 Creation YST 08/01/2015
001 Technical update PBR 04/01/2016 MSU 03/02/2016
The main modifications of this document compared to the previous version are easily identifiable on a screen
by the blue color of the text.

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TABLE OF CONTENTS
PRESENTATION............................................................................................................................................... 8
WARNING ......................................................................................................................................................... 9
COPYRIGHT ................................................................................................................................................... 10
1REFERENCES........................................................................................................................................ 11
1.1REFERRED DOCUMENTS.................................................................................................................... 11
1.2ABBREVIATIONS ............................................................................................................................... 11
1.3SYMBOLS......................................................................................................................................... 13
2PACKAGING .......................................................................................................................................... 14
2.1CONTENT ......................................................................................................................................... 14
2.2PACKING CASE ................................................................................................................................. 14
2.3MODEM LABELS ............................................................................................................................... 15
3GENERAL PRESENTATION ................................................................................................................. 15
3.1DESCRIPTION ................................................................................................................................... 15
3.1.1Back side .................................................................................................................................. 15
3.1.2Front side.................................................................................................................................. 16
3.1.3Two brackets to fix the modem on a support ....................................................................... 16
3.2EXTERNAL CONNECTIONS ................................................................................................................. 16
3.2.1Connections ............................................................................................................................. 16
3.2.1.1Antenna connectors........................................................................................................ 16
3.2.1.2Micro-Fit connector......................................................................................................... 17
3.2.1.3Connector mini USB B (5 contacts) .............................................................................. 17
3.2.2Cables supplied ....................................................................................................................... 18
3.2.2.12-wire Micro-Fit cable ..................................................................................................... 18
3.2.2.2Cable USB 2.0 with connectors type A Male and type mini B Male ........................... 18
4CHARACTERISTICS AND SERVICES ................................................................................................. 19
5USE OF THE MODEM............................................................................................................................ 20
5.1STARTING WITH THE MODEM.............................................................................................................. 20
5.1.1Assembly of the modem ......................................................................................................... 20
5.1.2Installation of the modem ....................................................................................................... 21
5.1.3Installation USB Driver ............................................................................................................ 22
5.1.4Verification of the communication with the modem ............................................................ 24
5.1.5Installation of software Skylight under Windows................................................................. 27
5.1.6Problem of installation under Windows ................................................................................ 29
5.1.7Example of AT command ........................................................................................................ 30
5.1.7.1Example of a Data communication................................................................................ 30
5.1.7.2Example of SMS transmission....................................................................................... 30

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5.1.8SIM card extraction.................................................................................................................. 31
5.2SPECIFIC RECOMMENDATIONS FOR THE USE OF THE MODEM IN VEHICLES ............................................ 31
5.2.1Recommended connection on the battery of a truck........................................................... 32
5.2.2Technical constraints of trucks.............................................................................................. 33
5.3LED GSM OF THE MODEM ................................................................................................................ 34
5.4ECHO FUNCTION OF AT COMMANDS DEACTIVATED ............................................................................. 34
5.5CHECKING THE QUALITY OF THE GSM RECEPTION SIGNAL.................................................................. 35
5.6VERIFICATION OF THE PIN CODE ....................................................................................................... 36
5.7VERIFICATION OF THE MODEM REGISTRATION..................................................................................... 36
5.7.1On the GSM network................................................................................................................ 37
5.7.2On the GPRS, UMTS, LTE network ........................................................................................ 38
5.8MAIN AT COMMANDS (HAYES) ........................................................................................................ 39
5.9TURNING OFF THE DEVICE................................................................................................................ 39
5.10MODEM UPDATING PROCEDURE......................................................................................................... 40
6TROUBLE SHOOTING .......................................................................................................................... 40
6.1PROBLEM OF COMMUNICATION BETWEEN THE MODEM AND THE USB LINK .......................................... 40
6.2"ERROR" MESSAGE........................................................................................................................ 41
6.3"NO CARRIER" MESSAGE .............................................................................................................. 41
7FUNCTIONAL DESCRIPTION ............................................................................................................... 42
7.1ARCHITECTURE ................................................................................................................................ 42
7.2POWER SUPPLY................................................................................................................................ 42
7.2.1General presentation ............................................................................................................... 42
7.2.2Protections ............................................................................................................................... 43
7.3USB INTERFACE............................................................................................................................... 43
8TECHNICAL CHARACTERISTICS........................................................................................................ 44
8.1MECHANICAL CHARACTERISTICS ....................................................................................................... 44
8.2ELECTRICAL CHARACTERISTICS ........................................................................................................ 45
8.2.1Power supply............................................................................................................................ 45
8.2.2SIM interface............................................................................................................................. 49
8.2.3RF characteristics.................................................................................................................... 49
8.2.3.1RF functioning ................................................................................................................. 49
8.2.3.2External antenna ............................................................................................................. 51
8.2.3.3Installation of antennas .................................................................................................. 51
8.3ENVIRONMENTAL CHARACTERISTICS ................................................................................................. 52
8.4STANDARDS/CONFORMITIES ............................................................................................................. 53
9SECURITY RECOMMENDATIONS ....................................................................................................... 54
9.1GENERAL SECURITY ......................................................................................................................... 54
9.2SECURITY IN A VEHICLE .................................................................................................................... 55
9.3CARE AND MAINTENANCE.................................................................................................................. 55
9.4YOUR RESPONSIBILITY...................................................................................................................... 55

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10RECOMMENDED ACCESSORIES........................................................................................................ 56
11CLIENT SUPPORT................................................................................................................................. 56
DECLARATION OF CONFORMITY ............................................................................................................... 57

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INDEX OF TABLES
Table 1 : Definition of abbreviations............................................................................................................ 11
Table 2 : Micro-Fit connector ....................................................................................................................... 17
Table 3 : Connector mini USB B .................................................................................................................. 17
Table 4 : 2-wire Micro-Fit cable .................................................................................................................... 18
Table 5 : Connector mini USB B .................................................................................................................. 18
Table 6 : Characteristics and Services........................................................................................................ 19
Table 7 : LED GSM of the modem ................................................................................................................ 34
Table 8 : Quality of reception signal CSQ................................................................................................... 35
Table 9 : Verification of PIN code................................................................................................................. 36
Table 10 : CREG on GSM network ............................................................................................................... 37
Table 11 : CGREG on GPRS, UMTS, LTE network ..................................................................................... 38
Table 12 : Main AT commands used with the modem............................................................................... 39
Table 13 : Solutions when there is no connection between the modem and the USB link ................... 40
Table 14 : Solutions for a message "NO CARRIER" .................................................................................. 41
Table 15 : Mechanical characteristics ......................................................................................................... 44
Table 16 : Electrical characteristics............................................................................................................. 45
Table 17 : Effects of a power supply defect................................................................................................ 45
Table 18 : Average consumptions in standby mode ................................................................................. 46
Table 19 : Average consumptions in communication (LTE / WCDMA / HSUPA) (1) ................................ 47
Table 20 : Average consumptions in communication (GSM / EDGE) ...................................................... 48
Table 21 : Characteristics of the power supply voltage of the SIM card ................................................. 49
Table 22 : Conducted Rx sensitivity in LTE Band...................................................................................... 49
Table 23 : Conducted Rx sensitivity in UMTS band (WCDMA) ................................................................. 50
Table 24 : Conducted Rx sensitivity in GSM / EDGE Bands ..................................................................... 50
Table 25 : Power transmitted by RF transmitter......................................................................................... 50
Table 26 : Characteristics of external antennas......................................................................................... 51
Table 27 : Environmental characteristics.................................................................................................... 52

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INDEX OF FIGURES
Figure 1 : Content.......................................................................................................................................... 14
Figure 2 : Modem labels................................................................................................................................ 15
Figure 3 : Back side....................................................................................................................................... 15
Figure 4 : Front side ...................................................................................................................................... 16
Figure 5 : Fixing brackets ............................................................................................................................. 16
Figure 6 : Connector mini USB B................................................................................................................. 17
Figure 7 : 2-wire Micro-Fit cable................................................................................................................... 18
Figure 8 : Assembly of the modem.............................................................................................................. 20
Figure 9 : Insertion SIM card ........................................................................................................................ 21
Figure 10 : Connection recommended on the battery of a truck.............................................................. 32
Figure 11 : Technical constraints of trucks ................................................................................................ 33
Figure 12 : Synoptic ...................................................................................................................................... 42
Figure 13 : Mechanical characteristics........................................................................................................ 44
Figure 14 : Recommended distance............................................................................................................ 52

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Presentation
Entirely dedicated to the wireless markets throughout the world, the modem GenPro 40e allows a simple
and quick integration of the LTE, DC-HSPA+, HSPA, EGDE, GSM and GPRS connectivity in a M2M
application.
Entirely dedicated to the embedded computer services, the modem GenPro 40e combines GSM/GPRS
functions in one single compact metal casing, adapted for the embedded sector, and is a robust, reliable and
long-life product.
The modem GenPro 40e is Penta Bands LTE (Bands 1, 3, 7, 8, 20) in MIMO, quad-bands in UMTS (Bands
1, 2, 5, 8) diversity supported, and quad-bands in GSM, GPRS and EDGE (GSM 850/EGSM 900/DCS
1800/PCS 1900) and in GPRS multi slot Class 10 (4 RX/2TX).
This document describes the modem and provides the following information:
- General presentation,
- Functional description,
- Available basic services,
- Installation and use of the modem (first level),
- Trouble shooting,
- Recommended accessories for the use of the modem.
- Options, contact us
For more information about this document, ERCOGENER puts at your disposal the following elements:
- Commands List 4118014 AirPrime EM73xx-MC73xx AT Command Reference
- Application Note EG_GenPro40e_1006_AN_xxx_yy
- Client support (Hot-Line)

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Warning
•ERCOGENER recommends to read carefully all documents about the product GenPro 40e (User
Guide, Application notes, Command List).
•ERCOGENER cannot be held responsible for:
- The problems due to an inappropriate use of the GenPro 40e.
- The problems due to a wrong configuration
- The problems due to a wrong use of an embedded software application developed or
supplied by a third party.
- The dysfunctions due to the absence or a bad coverage of the GSM, GPRS networks.
•The dysfunctions if the product is used for the watching of physical persons where human life is
engaged.
•ERCOGENER reserves the right to modify the functions of its product "GenPro 40e" without
previous notice.
- To avoid any risk of electrocution, do not open the casing.
- For any functioning, the casing must be closed.
- No internal part can be repaired by the user. The GenPro 40e must be returned to the factory for any
repair.
- The GenPro 40e must be placed in a normally ventilated area, out of sources of heat.
- In order to guarantee the electromagnetic compatibility, the length of the serial cable, the power supply
cable, and the inputs/outputs cable must not exceed 3 meters.
- The GenPro 40e must not be connected directly to the mains supply; a voltage adapter must be used.
This product complies with the European Directive 2002/96/CE.
SCRAP THIS PRODUCT ACCORDING TO THE CORRESPONDING LOCAL REGULATIONS
REGARDING RECYCLING NON DANGEROUS FOR THE ENVIRONMENT.

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Copyright
The reproduction, transfer, distribution or storage of part or the totality of the contents of this document, in
any form, without the prior written authorization of ERCOGENER is strictly prohibited.
GenPro 40e is a trademark of ERCOGENER.
Hayes is a registered trademark of Hayes Microcomputer Product Inc. The names of products and
companies mentioned in this document may be names or trademarks of their respective holders.
The use of some products or services described in this document may require a paying subscription. The
availability of some products or services described in this document may change depending on the
configurations and the materials.
In some countries, restrictions of use of the devices may be applied. For more information, thank you to
contact your nearest legally qualified local government representative.
ERCOGENER follows a method of continuous development. Consequently, ERCOGENER reserves the right
to change and improve any of its products described in this document, without notice.
The contents of this document are provided “as it is”. Except for the applicable obligatory laws, no guarantee
in any form, explicit or implicit, including but without being limited to it, the implicit guarantees of aptitude to
marketing and of appropriateness to a particular use, is granted concerning the precision, the liability or the
contents of this document. ERCOGENER reserves the right to revise or withdraw this document at any time
and without notice.
ERCOGENER cannot be held responsible for any loss of data or income, as well as particular damage,
incidental, consecutive or indirect.

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1 References
1.1 Referred documents
Command List................. : 4118014 AirPrime EM73xx-MC73xx AT Command Reference
Application Notes ............ : EG_GenPro40e_1006_AN_xxx_yy
GSM reference documents:
• 3GPP TS 27.007 AT command set for User Equipment
• 3GPP TS 27.005 Use of Data Terminal Equipment—Data Circuit terminating Equipment
(DTE-DCE) interface for Short Message Service (SMS) and Cell Broadcast Service (BSE).
• ITU-T V250 Serial Asynchronous Dialling and Control
1.2 Abbreviations
Table 1 : Definition of abbreviations
AC Alternative Current
ACM Accumulated Call Meter
AMR Adaptative Multiple Rate
AT Attention (prefix for modem commands)
BTS Base Transceiver Station
CLK ClocK
CMOS Complementary Metal Oxide Semiconductor
CS Coding Scheme
CTS Clear To Send
dB Decibel
dBc Decibel relative to the Carrier power
dBi Decibel relative to an Isotropic radiator
dBm Decibel relative to one milliwatt
DC Direct Current
DCD Data Carrier Detect
DCE Data Communication Equipment
DCS Digital Cellular System
DSR Data Set Ready
DTE Data Terminal Equipment
DTMF Dual Tone Multi-Frequency
DTR Data Terminal Ready
EDGE Enhanced Data rates for GSM Evolution
EEPROM
Electrically Erasable Programmable Read-Only Memory
EFR Enhanced Full Rate
E-GSM Extended GSM
EMC ElectroMagnetic Compatibility
EMI ElectroMagnetic Interference
ESD ElectroStatic Discharges
ETSI European Telecommunications Standards Institute
FIT Series of connectors (micro-FIT)
FR Full Rate
FTA Full Type Approval
GCF Global Certification Forum
GND GrouND
GPIO General Purpose Input Output
GPRS General Packet Radio Service
GSM Global System for Mobile communications
HR Half Rate
HSDPA High Speed Downlink Packet Access

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HSUPA High-Speed Uplink Packet Access
I Input
IEC International Electrotechnical Commission
IMEI International Mobile Equipment Identification
I/O Input / Output
LED Light Emitting Diode
MAX MAXimum
ME Mobile Equipment
MIC MICrophone
Micro FIT Family of connectors from Molex
MIMO Multiple Input Multiple Output—wireless antenna technology that uses multiple
antennas at both transmitter and receiver side. This improves performance.
MIN MINimum
MNP Microcom Networking Protocol
MO Mobile Originated
MS Mobile Station
MT Mobile Terminated
NOM NOMinal
O Output
Pa Pascal (for speaker sound pressure measurements)
PBCCH Packet Broadcast Control Channel
PC Personal Computer
PCL Power Control Level
PDP Packet Data Protocol
PIN Personal Identity Number
PLMN Public Land Mobile Network
PUK Personal Unblocking Key
RF Radio Frequency
RFI Radio Frequency Interference
RI Ring Indicator
RMS Root Mean Square
RTS Request To Send
RX Receive
SIM Subscriber Identification Module
SIMO
Single Input Multiple Output—smart antenna technology that uses a single
antenna at the transmitter side and multiple antennas at the receiver side. This
improves performance and security.
SISO Single Input Single Output—antenna technology that uses a single antenna at
both the transmitter side and the receiver side.
SMA SubMiniature version A RF connector
SMS Short Message Service
SNR Signal-to-Noise Ratio
SPI Serial Peripheral Interface
SPL Sound Pressure Level
SPK SpeaKer
SRAM Static RAM
TCP/IP Transmission Control Protocol / Internet Protocol
TDMA Time Division Multiple Access
TU Typical Urban fading profile
TUHigh Typical Urban, High speed fading profile
TX Transmit
TYP TYPical
UMTS Universal Mobile Telecommunications System
UTC Universal Time Clock
USB Universal Serial Bus
VSWR Voltage Stationary Wave Ratio
WCDMA Wideband Code Division Multiple Access

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1.3 Symbols
The following symbols are used to highlight the important information of this user guide.
A symbol for the essential information about the module integration and performance.
A warning symbol indicates the actions that could harm or damage the module

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2 Packaging
2.1 Content
The GenPro 40e is supplied with:
- A cardboard packaging GenPro 40e,
- A modem GenPro 40e,
- Two fixing brackets,
- A 2-wire cable Red/Black stripped with fuse 5x20 of 2.5A/250V
- A technical sheet (Instructions Sheet).
- Cable USB Type A / mini B
Figure 1 : Content
2.2 Packing case
The external dimensions of the modem packing case are:
- Width........ : 54.5 mm,
- Height.......: 68 mm,
- Length ......: 108 mm.
An identification label is put on the box. It shows:
- The logo ERCO & GENER,
- The product reference: GenPro 40e,
- The CE mark,
- The IMEI barcode with 15 digits.
The dimensions of the label are:
- Height.......: 37 mm,
- Length ......: 70 mm.

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2.3 Modem labels
On the standard modem, there are two labels placed on the back side of the modem:
▪A production label shows the following information:
- The CE mark,
- The crossed wheelie-bin mark (DEEE Standards),
- The direct current mark (VDC),
- The IMEI barcode with 15 digits.
▪A label with the marks: ROHS (2002/95/CE).
Figure 2 : Modem labels
3 General presentation
3.1 Description
Description of the modem GenPro 40e:
3.1.1 Back side
Figure 3 : Back side
Connector
Micro-Fit 4
p
ts/M
Back side Connector mini USB
T
yp
e B Female
(
5 contacts
)

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3.1.2 Front side
Figure 4 : Front side
Front side
Main
connector
SMA/F
LINK LED
SIM card cover
Secondary
connector
SMA/F
3.1.3 Two brackets to fix the modem on a support
Figure 5 : Fixing brackets
Fixing brackets
3.2 External connections
3.2.1 Connections
3.2.1.1 Antenna connectors
The GSM antenna connector is SMA female with a 50Ωimpedance.

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3.2.1.2 Micro-Fit connector
Connector Micro-Fit Female with 4 male pins:
This connector of the GenPro 40e is used for the DC external power supply.
Table 2 : Micro-Fit connector
Pin N° Signal
1+VDC
2GND
3Not connected
4Not connected
The pins 3 and 4 are not used. The modem can be powered only via the pins 1 (+VDC) and 2
(GND).
3.2.1.3 Connector mini USB B (5 contacts)
This connector mini USB 2.0 is type B Female (5 contacts).
Figure 6 : Connector mini USB B
Table 3 : Connector mini USB B
Pin N° Appellation Description
1 NC Not Used
2 Data – USB_D–
3 Data + USB_D+
4 NC Not Used
5 Signalization ground GND
Note: The pins 1 and 4 are not used

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3.2.2 Cables supplied
3.2.2.1 2-wire Micro-Fit cable
The 2-wire Micro-Fit cable allows to supply power to the modem.
Figure 7 : 2-wire Micro-Fit cable
Table 4 : 2-wire Micro-Fit cable
Component Characteristics
4-pin Micro-Fit connector Manufacturer : MOLEX
Cable Length ≈1.5m
Wire Tinned copper 24 x 0.2 mm
Section : 0.75 mm²
Fuse F2.5A L250V
3.2.2.2 Cable USB 2.0 with connectors type A Male and type mini B Male
The cable USB type A Male and type mini B Male allows the dialogue via the USB port between the
GenPro40e and a communication terminal.
Table 5 : Connector mini USB B
Type mini B
Type A
Pin N° Description
Type mini B Type A
1 1 NC
2 2 Data (D-)
3 3 Data (D+)
4 NC NC
5 4 Ground (GND)
Component Characteristics
Cable USB 2.0 Length ≈80cm
USB type A Male
USB type mini B Male

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4 Characteristics and Services
The functions of the GenPro 40e are summarized in the table below.
Table 6 : Characteristics and Services
Functions GSM / GPRS / EDGE
- GSM 850 MHz, EGSM 900 MHz Class 4
- DCS 1800 MHz, PCS 1900 MHz Class 1
- Class 4 (2W @ 850 / 900 MHz)
- Class 1 (1W @ 1800 / 1900 MHz)
- GPRS Class 10 / EDGE Class 12
- CS and MCS1 to MCS9 coding
- SMS point to point MT/MO
Functions UMTS (3G / 3G+)
- 850 / 900 / 1900 / 2100 MHz (band 5, 8, 2 , 1)
- Class 3
- HSPA+: 42 Mbps downlink (category 24)/ 5.76 Mbps uplink (category 6)
Functions LTE (4G)
- 800 / 900 / 1800 / 2100 / 2600 MHz
- 100 Mbps downlink within 20 MHz bandwidth
- 50 Mbps uplink within 20 MHz bandwidth
- Basic cell selection and system acquisition PSS / SSS / MIB decode
SIB1–SIB12 decoding
- NAS / AS security procedures Snow 3G/AES security
- CQI / RI / PMI reporting
- Paging procedures Paging in Idle and Connected mode
- Dedicated bearer Network-initiated dedicated bearer
UE-initiated dedicated bearer
- Multiple PDN connections (IPv4 and IPv6 combinations)
- Connected mode intra-LTE mobility
- Idle mode intra-LTE mobility
- iRAT between LTE / 2G
- iRAT between LTE / 3G for idle and connection release with redirection
- Detach procedure
Network-initiated detach with reattach required
Network-initiated detach followed by connection
release
Interfaces
- Primary Radio antenna: connector SMA-F
- Secondary Radio antenna: connector SMA-F
- Power supply : +5.5 to +32 VDC (connector Micro-Fit 4pts)
- USB 2.0 : connector Type Mini USB female (5 contacts)
- AT commands
- SIM reader (SIM 3V – 1,8V)
Accessories supplied
- Fixing brackets (x2)
- Power supply cable Micro FIT 2-wire with fuse
- Cable USB 2.0 (Type A Male / Type Mini B Male)

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Option (contact us)
GSM antenna (SMA-male)
Power supply (230VAC – 12 VDC)
5 Use of the modem
5.1 Starting with the modem
5.1.1 Assembly of the modem
To place the modem on a support, use the fixing brackets as indicated on the scheme below.
Figure 8 : Assembly of the modem
- Must be fixed on a flat surface
- Max. height of the screw head: 2 mm