Hayes V.92 User manual

V.92 USB MODEM
Quick Start
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Español.....................................................................20

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V.92 USB MODEM
Quick Start
This Quick Start describes the V.92 USB modem
installation for Windows®,Macintosh®and Linux systems.
Before You Begin
Before you install your V.92 USB modem, make sure that you
have the following items that were supplied:
•
•
•CD
USB modem with built-in USB cable
Phone cord
The CD contains the installation software, documentation,
and Customer Support information.
Important Safety Measures
• To reduce the risk of fire, use the supplied phone cord or an AWG 26 or
larger UL-listed or CSA-certified phone cord.
• Do not use this product near water — for example, in a wet basement or next
to a swimming pool.
• Avoid using a telephone (other than a cordless phone) during an electrical
storm.
• Do not use the telephone to report a gas leak while you are in the vicinity of
the leak.
Additional regulatory information is included in the V.92 USB Modem
User Guide, which is located on the product CD.
Getting Started
•Windows Vista, XP, and 2000 users: Please go to Installing
the Modem on Windows Vista, XP, and 2000 on page 4.
•Windows Me and 98SE users: Please go to Installing the
Modem on Windows Me and 98SE on page 7.

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•Macintosh users: Please go to Installing the Modem on Mac
OS X 10.5 on page 9or Installing the Modem on Mac OS X
10.0.x - 10.4.x on page 11 or Installing the Modem on Mac
OS 9.x on page 13.
•Linux users: Please go to Installing the Modem on a Linux
PC on page 15.
Installing the Modem on Windows
Vista, XP, and 2000
Install the Software
1Make sure that your computer is powered on. Close any
applications that are running.
2Insert the modem's CD into your CD or DVD drive.
Windows Vista: If the AutoPlay dialog appears, click Run
Setup.exe. If the User Account Control dialog appears, select
Allow.
The CD should start automatically after a few seconds and
display an installation screen. If the CD does not start
automatically, select Computer or My Computer on your
desktop and double-click the CD (or DVD) drive icon.
3When the introductory window opens, select your language.
4On the Modem Installation menu, click Install Modem Drivers,
then USB Drivers.
5The installation program begins.
Windows Vista: If a publisher verification message
appears, click Install this driver software anyway.
Windows XP: If a Windows logo test message appears,
click Continue Anyway.
Windows 2000: If a Digital Signature message appears,
you can safely ignore it and click Yes.
6On the USB Modem Driver Installation...screen, click OK to
install the NetWaiting Modem on Hold application, which lets
you take a phone call while you are online. See page 7for
more information.

7On the Netwaiting Setup screen, click Next and follow the
prompts.
8On the NetWaiting Setup InstallShield... screen, leave the two
check boxes unselected and click Finish.
9On the Modem Installation screen, click Main Menu, then Exit.
10 Remove the installation CD and shut down your computer.
Connect the Modem and Confirm the
Installation
1Make sure that your computer is powered off.
2Make a note of the modem's serial number, which is located
on the bottom of the modem case, just under the barcode.
3Connect the cable end of the modem to any USB port on
your computer.
4Turn on your computer.
5A popup notification message states that the new hardware
installed successfully.
Windows Vista: If a Windows driver installation message
appears, select Locate and install. If the User Account Control
message appears, click Continue.
Windows XP: If the Found New Hardware... window opens,
select Install the software automatically, click Next,and follow
the prompts. If a Windows logo test failure message
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appears, click Continue Anyway. If the Completing the Found
New Hardware Wizard screen appears, click Finish
Windows 2000: If a Digital Signature message appears,
you can safely ignore it and click Yes.
6Connect the supplied phone cord to the phone jack on the
modem. Plug the other end of the cord into the wall jack just
as you would for a telephone connection.
7Windows Vista: Select Start > Control Panel > Printers and Other
Hardware > Phone and Modem Options.
Windows XP and 2000: Select Start >Settings > Control Panel >
Phone and Modem Options.
8Enter your Location information, then click the Modems tab.
9On the Modems page, select the installed USB modem, then
click the Properties button.
10 On the USB Modem Properties page, verify that the Maximum
Port Speed is set to 115,200, then click the Diagnostics tab.
11 On the Diagnostics page, click Query Modem. You will see a list
of AT commands and responses, indicating that your modem
is properly connected.
12 Click OK to close the Diagnostics page.
13 On the Phone and Modem Options page, click OK to exit.
Note: The DATA light on the modem indicates that the modem is ready
to communicate data.
Important! If your PC already had a modem installed, you must redirect
your application software so that it recognizes your new modem.
•America Online 9.0 users: On the AOL Sign on screen, click the
Connect Options button. On the Connect Options screen, select
Advanced Settings. On the Advanced Settings screen, click the Modems
tab, select the new USB modem from the list, and click Close to exit.
•Windows Vista users: Select Start > Control Panel > Network and Sharing
Center > Manage Network Connections >Dial-up Connection. Select the
connection and right-click on Properties. Select the new USB modem
in the Connect using... box.
•Windows XP and 2000 users: Select Start > Settings > Control Panel >
Network Connections > Dial-up Connection. Select the connection and
right-click on Properties. Select the new USB modem in the Connect
using... box.

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Taking a phone call while you're online
Windows Vista, XP and 2000 users: Your modem includes the
NetWaiting™ Modem-on-Hold™ program, which notifies you when
you have an incoming telephone call and lets you put your
Internet connection on hold while you take the call. Netwaiting is
installed automatically as part of your modem installation.
Note: If you want to use Modem-on-Hold, your Internet Service Provider
(ISP) must support the V.92 dial-up modem standard. Contact your ISP
if you are unsure about this support. Also, you must have Call
Waiting/Caller ID service from your telephone company to use the
modem’s Call Waiting/Caller ID feature.
If someone calls while you are online, the NetWaiting dialog
opens, offering three choices.
•
•
•
Click the green OK icon to place your Internet connection on
hold and accept the call.
Click the yellow Disconnect icon to disconnect from the
Internet and accept the call.
Click the red Xicon to reject the call and remain connected
to the Internet.
For more details about NetWaiting, refer to that program's help.
Installing the Modem on Windows Me
and 98SE
Install the Software
1Make sure that your computer is powered on. Close any
applications that are running.
2Insert the modem's CD into your CD or DVD drive.
The CD should start automatically after a few seconds and
display an installation screen. If the CD does not start
automatically, on your desktop select My Computer and
double-click the CD (or DVD) drive icon.
3When the introductory window opens, select your language.
4On the Modem Installation menu, click Install Modem Drivers,
then USB Drivers.

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5The installation program begins. Click Next and follow the on-
screen instructions.
Windows Me: If a Digital Signature message appears,
you can safely ignore it and click Yes.
6When the installation is complete:
aClick Finish.
bOn the Modem Installation menu, click Main Menu, then
Exit. (If the menu is minimized, click the USB modem
button on the taskbar to display the menu.)
cRemove the installation CD and shut down your
computer.
Connect the Modem and Confirm the
Installation
1Make sure that your computer is powered off.
2Connect the cable end of the modem to any USB port on
your computer.
3Power on your computer.
4Popup notification messages tell you that Windows is
installing the USB modem hardware and associated
software on your system.
5Connect the supplied phone cord to the phone jack on the
modem. Plug the other end of the cord into the wall jack just
as you would for a telephone connection.
6Click Start > Settings > Control Panel > Modems.
7When prompted, enter your Location information and click
Close.
8On the Modems Properties page, select the new USB modem,
click Properties to verify that the Maximum Port Speed is set to
115,200, then click OK.
9On the Modems Properties page, click the Diagnostics tab,
select the new USB modem, then click More info. You will see
a list of AT commands and responses, indicating that your
modem is properly connected.
10 Click OK, then Close to exit.

Note: The DATA light on the modem indicates that the modem is ready
to communicate data.
Important! If your PC already had a modem, you must redirect the
application software so that it recognizes your new modem.
America Online 9.0 users: On the AOL Sign on screen, click the Connect
Options button. On the Connect Options screen, select Advanced Settings.
On the Advanced Settings screen, click the Modems tab, select the new
USB modem from the list, then click Close to exit.
Dial-up Networking users: From your computer’s desktop, double-click
My Computer then Dial-up Networking. Double-click the Make New Connection
icon, select the new modem from the list, and follow the prompts. You
will be entering the dial-up information that you received from your ISP.
Installing the Modem on Mac OS X
10.5
Connect the Modem to Your Computer
1Connect the cable end of the modem to an available USB
port on your computer. Do not connect the modem to a USB
port on a keyboard.
2Connect the supplied phone cord to the phone jack on the
modem. Plug the other end of the cord into the wall jack as
you would for a telephone connection.
Configure the Modem
1On the Dock, select System Preferences > Network to open the
Network pane.
2On the Network Connections Services dialog, select USB
Modem from the Interface menu, then enter a name for the
modem in the Service Name field, and click Create.
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If the USB Modem does not appear in the list:
aClick the +button on the lower left of the Network
pane.
bSelect USB Modem from the Interface pull-down menu.
cEnter a name in the Service Name field.
dClick Create.
The newly created modem appears in the Network pane's list.
3On the Network pane, click the Advanced button.
4On the USB Modem pane, click the Modem tab and select the
new modem in the Vendor field and Universal (115k) in the
Model field.
5If your ISP has given you DNS or Proxies information, open
those tabs and enter the information.
6Click OK to return to the Network pane.
7On the Network pane, enter the telephone number and
account information that your ISP gave you, then click Apply.
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