ESI IP Server 900 Assembly instructions

IP Server 900
Hardware Installation Manual
0450-1305
Rev. E
Copyright © 2013 ESI (Estech Systems, Inc.).
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trademarks of Matsushita Electric Corporation of America. Novell and Netware are registered
trademarks of Novell, Inc. Smart Jack is a trademark of Westell Technologies, Inc. Information
contained herein is subject to change without notice. Certain features described herein may not be
available at initial release. ESI products are protected by various U.S. Patents, granted and pending.
Visit ESI at www.esi-estech.com.

TABLE OF CONTENTS
Overview........................................................................A.1
Master Control Unit .................................................................... A.1
Main board.................................................................................. A.1
Memory Module.......................................................................... A.1
Power supply .............................................................................. A.2
Module options ........................................................................... A.2
Cautions and regulatory information .........................B.1
Cautions...................................................................................... B.1
Regulatory Information............................................................... B.2
Précautions et informations réglementaires .............B.3
Précautions................................................................................. B.3
Informations réglementaires ...................................................... B.4
Ordering and installing PRI circuits............................C.1
PRI configuration description..................................................... C.1
System capacities.........................................................D.1
Licensing....................................................................... E.1
Phones............................................................................F.1
ESI IP phones..............................................................................F.1
ESI digital phones........................................................................F.2
ESI Cordless Handsets...............................................................F.3
Expansion Consoles ...................................................................F.4
Phone overlays............................................................................F.4
VIP 7 Softphone...........................................................................F.4
Hardware installation................................................... G.1
Site location ................................................................................G.1
IP 900 D/A Carrier Card installation instructions ......................G.1
IP Server 900 module installation instructions..........................G.2
IP Server 900 IP Resource Module installation instructions....G.3
About replacing modules ...........................................................G.4
Memory Module installation or replacement.............................G.5
LED functions .............................................................................G.5
ESI Presence Management installation....................................G.5
External connections................................................... H.1
Grounding instructions ............................................................... H.1
Power .......................................................................................... H.1
MOH port .................................................................................... H.3
External paging device connection ........................................... H.3
CO line connection ..................................................................... H.3
Module connections ................................................................... H.3
60-Key Expansion Console connection .................................... H.4
60-Key Second Expansion Console connection ...................... H.5
Installing ESI’s Cordless Handsets ...........................................H.6
Index
Important: For information concerning the programming of an IP Server 900, see the IP Server 900 Programming
Manual (ESI document # 0450-1307).

IP Server 900 Hardware Installation Manual Overview
A.1
Overview
Master Control Unit
IP Server 900 Master Control Unit Layout
The IP 900 Master Control Unit is designed for easy installation and component access. It houses the
IP Server 900’s main board, a CompactFlash
®
Memory Module
1
socket, and external connections for a power
supply, Music On Hold (MOH), an external paging system, a USB or eSATA drive for ESI Media Management,
LAN and WAN, and RJ-45 plugs for modules (see “Module options,” page A.2). The IP 900 Master Control Unit
measures 16.5″W × 1.5″H × 11.75″D.
Note: The IP Server 900’s eSATA drive port does not support device “hot-plugging” or “hot-swapping” operations.
Power down the system, install the eSATA storage device, and reboot to synchronize the storage device
with the IP Server 900.
Main board
The main board combines leading-edge hardware components — including a Motorola
®
ColdFire
®
processor
and DSP structure — along with proprietary operating system software. The board provides system control of the
Memory Module, control of all modules and expansion cabinets, a built-in Network Services Processer (NSP)
which provides remote access via TCP/IP and supports certain optional ESI PC software applications, and built-
in Application Services Card (ASC) functionality.
The main board offers 64 universal IP (UIP) ports,expandable to 127 ports with a UIP resource module. It
also accepts a G.729a resource module which provides an optional 48 sessions of the G.729a audio codec for
use on SIP COs or ESI-Link channels. In addition, it allows up to four analog or digital (D/A) modules (see
“Module options,” page A.2), and connects to an optional expansion carrier card that allows up to four more
modules. For ESI Media Management, the built-in ASC functionality allows 32 channels of call recording and 12
channels of video recording.
Memory Module
The Memory Module — a CompactFlash with proprietary formatting — contains all system programming,
configuration data, and pre-loaded voice prompts. The Memory Module provides voice storage of 140 hours at
64 kilobits per second — the industry's highest-quality sampling rate.
1CompactFlash Memory Modules and system modules are packaged separately and are mounted in the system’s cabinet during installation.
UIP Module Slot R1
G.729a Module Slot R2
D/A Module Slot 1
D/A Module Slot 2
D/A Module Slot 3
D/A Module Slot 4
D/A Module Slot 1
D/A Module Slot 2
D/A Module Slot 3
D/A Module Slot 4
Main Board
Carrier Card
Compact
Flash
WAN
LAN
MOH,
Paging,
USB
Modular RJ-45
Plugs
Modular RJ
-
45
Jacks
EXP1
EXP2
EXP3
eSATA
PWR

IP Server 900 Hardware Installation Manual Overview
A.2
Power supply
The Master Control Unit includes a 33 VDC, 80-watt power supply prepackaged.
Optional rack-mount Power Distribution Shelf
An optional Power Distribution Shelf is available that can be mounted in a standard 19-inch rack. Each
Power Distribution Shelf, which can hold up to six power supplies, includes a six-outlet power strip with on/off
switch and 15'power cord.
Module options
The IP Server 900 supports a wide range of modules with capacities as shown below:
Module Phones COs ESI-Link
channels Maximum Modules
1
4-FXO
4 Analog 8
4-FXS
4 Analog 8
D8
8 digital 8
T1/PRI
24 (T1)
or 23B +1D (PRI) 2 (1 per Carrier Card • 2 per system)
UIP
63 UIP ports for ESI IP phones, SIP phones, or SIP COs 1
G.729a
48 simultaneous channels using
G.729a codec 1
Module descriptions
• 4-FXO — Provides circuits for up to four analog loop-start CO lines. This card uses four CO ports.
Note: Ground-start CO lines are not supported.
• 4-FXS — Connects up to four analog devices, such as fax machines and cordless phones. This module
uses four phone ports and no CO ports. Each port provides a standard 24-volt, two-wire phone
connection. Only one analog device can be connected to each port.
• D8 — Connects up to eight ESI digital phones. This module uses eight phone ports and no CO ports.
• T1/PRI — Provides either a T1 interface supporting 24 DS0 channels or an ISDN PRI interface
supporting 23 B (bearer) channels and one D (datalink) channel.
Note: A jumper must be installed on pins 7 and 8 of J2 to enable ISDN PRI functions. The module
supports, and any or all of the available channels can be assigned as, loop-start, ground-start, E&M
or DNIS/DID CO types with immediate, wink-start, or dial-tone-start signaling. This module is
equipped with a built-in CSU that can be connected directly to a network interface unit, SmartJack, or
ISDN PRI. All 24 CO ports are allocated (regardless of whether they are assigned or used).
• UIP — Provides 63 universal IP ports which can be used for any combination of: local or remote ESI IP
phones, local or remote SIP phones, SIP COs, or ESI-Link channels. This module must be installed in the
slot closest to the rear of the MCU. This slot is labeled with white silkscreen on the main board as UIP
MODULE.
Note: SIP phones and SIP COs require additional licensing.
• G.729a — Provides 48 G.729a sessions for use on SIP COs or ESI-Link channels. This module must be
installed in the slot closest to the front of the MCU. This slot is labeled with white silkscreen on the main
board as CODEC MODULE.
1The maximum module capacity is also dependent on the system’s dialing plan (four-digit or three-digit).

IP Server 900 Hardware Installation Manual Cautions and regulatory information
B.1
Cautions and regulatory information
Cautions
Important: This information complies with the requirements of Underwriters’ Laboratories (UL) and UL Standards 1950,
60950, and 60950-1, as applicable.
When using this telephone equipment, always exercise basic safety precautions in order to minimize the risk of fire,
electric shock or injury to persons. Before proceeding, please read the following:
• Do not use liquids or aerosols to clean any system equipment; rather, use a cloth that is only slightly damp.
• The ESI system contains no components that are serviceable by either non-Resellers or non-manufacturer
technicians. All service must be referred to the Reseller for further handling.
• Do not install the cabinet in areas with extreme heat or improper ventilation.
• Install the cabinet only in “low-traffic” or “non-public” areas.
• To reduce the risk of fire, use only 24 AWG or larger telecom wire.
Power supply
Heed all warnings and instructions in documentation or marked on the cabinet or peripheral equipment.
Fuse
Contact the factory before attempting to replace the fuse. The fuse is located on the main board in the Master
Control Unit, and on the backplane in an Expansion Unit.
Battery (located on the main board)
Caution: There is a risk of explosion if the onboard battery is replaced by an incorrect type. Replace only with Ray-O-Vac
BR1225 (or equivalent). Dispose of used batteries according to the battery manufacturer’s instructions.
Notice: This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked ‘Class 2’ and provided
with electrical ratings.

IP Server 900 Hardware Installation Manual Cautions and regulatory information
B.2
Regulatory Information
United States of America
Registration
The CO line telephone numbers, FCC registration number, and ringer equivalence number (REN) of this
equipment must be provided to the telephone company before installation. (See below for FCC registration
number and ringer equivalence number.)
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and — if not installed and used in accordance with the instruction
manual — may cause harmful interference to radio communications (in which case, the user will be required
to correct the interference at his/her own expense).
FCC Part 68
This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that
contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for
this equipment. You must, upon request, provide this information to your telephone company.
The REN is helpful to determine the quantity of devices you say connect to your telephone line and still have
all of those devices ring when your telephone number is called. In most, but not all, areas, the sum of the
RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices
you may connect to your line, as determined by the REN, you should contact your local telephone company
to determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, the telephone company will notify you in advance but, if advance notice
is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint
with the FCC.
Your telephone company may make changes to its facilities, equipment, operations or procedures that could
affect the proper functioning of your equipment. If so, you will be notified in advance, to give you an
opportunity to maintain uninterrupted telephone service.
If you experience trouble with this telephone equipment, the telephone company may ask that you disconnect
this equipment from the network until the problem has been corrected or until you are sure that the equipment
is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to party
lines is subject to state tariffs.
Installation: The device is equipped with a T568B connector.
Registration Number: 1T1MF08B33727.
Ringer Equivalence Number (REN): 0.8.
Hearing-aid compatibility
This equipment, utilizing telephone phone equipment manufactured by ESI, meets all FCC requirements for
hearing-aid compatibility.

IP Server 900 Hardware Installation Manual Cautions and regulatory information
B.3
Précautions et informations réglementaires
Précautions
Important: Cette information est conforme aux exigences des Underwriters’ Laboratories (UL) et les normes UL 1950,
60950, et 60950-1, le cas échéant.
Lorsque vous utilisez cet équipement téléphonique, toujours prendre les précautions de sécurité élémentaires
afin de minimiser les risques d'incendie, d'électrocution ou de blessures. Avant de procéder, s'il vous plaît
lisez ce qui suit:
• N'utilisez pas de liquides ou d’aérosols pour nettoyer tout l’équipement du système, mais plutôt utiliser un
chiffon qui est seulement légèrement humide.
• Le système ESI ne contient aucun composant qui sont utilisables soit par non-revendeurs ou de non-fabricant
de techniciens. Tous les services doivent être soumis au revendeur pour la manipulation.
• Ne pas installer l'armoire dans les zones à la chaleur extrême ou une mauvaise ventilation.
• Installez l'armoire que “à faible trafic” ou “non-public” domaines.
• Pour réduire le risque d’incendie, utiliser seulement 24 AWG ou plus gros fil de télécommunications.
Alimentation
Respectez tous les avertissements et les instructions dans la documentation ou marqué sur le boîtier ou de
l’équipement périphérique.
Fusible
Contactez l’usine avant de tenter de remplacer le fusible. Le fusible est situé sur le tableau principal à l’Unité de
Contrôle Maître, et sur le fond de panier dans une Unité d’Extension.
Batterie
Attention: Il ya un risque d’explosion si la batterie embarquée est remplacé par un type incorrect. Remplacer
uniquement avec Ray-O-Vac BR1225 (ou équivalent). Jetez les batteries usagées conformément aux
instructions du fabricant de batteries.
Avis: Ce produit est conçu pour être alimenté par un directs énumérés Plug-In Power Unit marqué ‘classe 2’ et
fourni avec notes d’électricité.

IP Server 900 Hardware Installation Manual Cautions and regulatory information
B.4
Informations réglementaires
États-Unis d’Amérique
Enregistrement
Les numéros de CO ligne téléphonique, le numéro d’enregistrement FCC et le numéro d’équivalence
sonnerie (REN en anglais) de cet équipement doit être fourni à la compagnie de téléphone avant l’installation.
(Voir ci-dessous pour le numéro d’enregistrement FCC et le numéro d’équivalence sonnerie.)
La Partie 15 des Règlements de la FCC
Cet équipement a été testé et trouvé conforme aux limites pour un numérique de classe A, conformément à
la Partie 15 des règlements de la FCC. Ces limites sont conçues pour fournir une protection raisonnable
contre les interférences nuisibles lorsque l’équipement est utilisé dans un environnement commercial. Cet
équipement génère, utilise et peut émettre des fréquences radio et — s’il n'est pas installé et utilisé
conformément aux instructions du manuel — peut provoquer des interférences nuisibles aux communications
radio (dans ce cas, l’utilisateur devra corriger l’interférence à son/sa propres frais).
La Partie 68 des Règlements de la FCC
Cet équipement est conforme à la Partie 68 des règlements de la FCC. Sur le fond de cet équipement est
une étiquette qui contient, entre autres informations, le numéro d’enregistrement FCC et le numéro
d’équivalence sonnerie (REN en anglais) pour cet équipement. Vous devez, sur demande, fournir cette
information à votre compagnie de téléphone.
Le REN est utile pour déterminer la quantité d’appareils que vous dites se connecter à votre ligne
téléphonique et ont encore tous ceux qui sonneront quand votre numéro de téléphone est appelé. Dans la
plupart, mais pas tous, régions, la somme des REN de tous les appareils connectés à une ligne ne doit pas
dépasser cinq (5,0). Pour être certain du nombre de dispositifs que vous pouvez brancher à votre ligne, tel
que déterminé par le REN, vous devriez communiquer avec votre compagnie de téléphone locale afin de
déterminer le REN maximum pour votre zone d’appel.
Si votre équipement téléphonique cause des nuisances au réseau téléphonique, la compagnie de téléphone
peut interrompre votre service temporairement. Si possible, la compagnie de téléphone vous avisera à
l’avance, mais, si un préavis n’est pas pratique, vous serez avisé dès que possible. Vous serez informé de
votre droit de déposer une plainte auprès de la FCC.
Votre compagnie de téléphone peut apporter des changements à ses installations, équipements, opérations
ou procédures pouvant affecter le bon fonctionnement de votre équipement. Si oui, vous en serez informé à
l’avance, pour vous donner une chance de maintenir un service téléphonique sans interruption.
Si vous rencontrez des problèmes avec cet équipement téléphonique, la compagnie de téléphone peut vous
demander de déconnecter cet équipement du réseau tant que le problème a été corrigé ou jusqu'à ce que
vous êtes sûr que le matériel n’est pas défectueux.
Cet équipement ne peut être utilisé avec les services payants fournis par la compagnie de téléphone.
Connexion à des lignes est soumis aux tarifs locaux.
L’installation: L’appareil est équipé d’un connecteur T568B.
Numéro d'Enregistrement: 1T1MF08B33727.
Numéro d’Équivalence Sonnerie (REN en Anglais): 0.8.
Prothèse Auditive Compatibilité
Cet équipement, en utilisant l’équipement poste téléphonique fabriqué par ESI, respecte toutes les exigences
de la FCC pour la compatibilité des prothèses auditives.

IP Server 900 Hardware Installation Manual Ordering and installing PRI circuits
C.1
Ordering and installing PRI circuits
This section addresses things to consider when ordering and installing ISDN PRI circuits on the IP Server 900.
When ordering and provisioning such circuits, you must correctly define certain parameters in order for the PRI
to function correctly. This section is a template for a PRI order form you can use to order PRI circuits that — if
provisioned according to the order form — will be fully compatible with the IP Server 900.
PRI configuration description
• Agent Company — The name of the company ordering the PRI on behalf of the customer.
• Contact — The individual placing the PRI order.
• Address — Address of the agent company.
• Customer Name — The name of the end user’s company.
• Circuit ID — The circuit number (or sequence of characters and numbers) that the service provider uses to
identify the PRI circuit. This is used for identification when troubleshooting or reporting issues.
• Support Phone Number — The service provider’s Customer Service phone number.
• PRI Line Protocol — The ISDN protocol offered by the service provider. ESI strongly recommends using the
NI-2 (National ISDN-2) protocol.
• Framing and Line Encoding — You must use ESF (extended super frame) framing and B8ZS (binary eight-
zero substitution) encoding.
• Pilot/DID Numbers — In the IP Server 900 number delivery on a PRI circuit is separated into pilot numbers
and Direct Inward Dialing (DID) numbers. It can support up to 100 pilot numbers and up to 600 DID numbers.
DID numbers are dedicated to ring to a specific phone or department and can come in on any PRI channel. Pilot
numbers ring down a specific PRI channel or group of channels, typically referred to as a hunt group. When you
create a pilot number in the IP Server 900 you must enter the maximum number of PRI “B” channels (one to 23)
that can be used for that pilot number’s hunt group. For example:
Pilot number Name Chs. Day ring 1 Day ring 3 Day ring 5 Day ring 9
2145554378 ABC SYSTEMS 10 Dept. 290
2145552390 ABC SYS SVC 9 Dept. 291
2145555678 ABC SYS INTL 4 X100, X101 X100, X101 X102 Dept. 290
Important: The total number of channels assigned across all pilot numbers should not exceed 23. Exceeding this
limit may cause system instability.
• Glare Resolution — Glare is a condition wherein an outgoing call and an incoming call attempt to seize the
same circuit at the same time. On loop-start analog lines this usually causes the two callers to be connected
because loop-start lines do not manage glare resolution. PRI COs, however, utilize glare resolution protocols
that define what the CO will do with a call if glare is detected. The IP Server 900 requires that connected PRI
circuits be set to the normal (also called standard) protocol rather than the yielding protocol. This means that
the system will block the outgoing call if glare is detected.
• Incoming Hunt — In order to help prevent glare, PRI providers will attempt to send calls down the PRI in the
opposite order that the phone system attempts to send them out. The IP Server 900 sends calls out in a
descending order, meaning the first call goes out channel 23. When ordering the PRI the service provider
needs to set the circuit to hunt in an ascending order, meaning incoming calls will start at channel one.
• ISDN Bearer Capabilities — This is the supported PRI feature set. The IP Server 900 supports only 56K
voice (CSV).

IP Server 900 Hardware Installation Manual Ordering and installing PRI circuits
C.2
• Service Termination — ESI recommends that the PRI circuit be terminated on an eight-pin RJ-68 (also called
a SmartJack). If an RJ-68 isn’t available, you may use an eight-pin RJ-48 jack. If you use an external Channel
Service Unit (CSU) be sure to turn off the internal CSU in the IP Server 900.
Important: ESI recommends using Category 5 (or better) twisted-pair cable with a length of at least six feet when
connecting a cable between the PRI and CSU or Smart Jack.
• Span Type — When the distance from the IP Server 900 to the CSU, SmartJack, or multiplexer (all of which
are considered repeaters) is less than 655 feet use the DSX-1 setting. For longer distances use DS-1. This
value is used in combination with the Line Build-Out setting below to define loss levels and compensation
when programming the PRI circuit in the IP Server 900.
• Line Build-Out (LBO) — For long-haul (DS-1 span) circuits, the CSU must usually be set to correct for signal
loss across the longer cabling. This is called Line Build-Out, and is used in combination with Span Type
setting above to determine the attenuation levels used by the IP Server 900.
Note: The sample order form template on the next page is available on the ESI Web site. There you can
download a Microsoft Word document version — listed as Technical Update #176 — that can be filled
out on a PC.

IP Server 900 Hardware Installation Manual Ordering and installing PRI circuits
C.3

IP Server 900 Hardware Installation Manual System capacities
D.1
System capacities
Important: Each ESI Presence Management RFID Reader (digital model) consumes one digital phone port.
Phones and COs
The specifications shown below reflect system maximum capacities and configurations. Not all of the phone and
CO maximums can be reached simultaneously.
Dialing plans (-digits) Four Three
Maximum modules 8 8
CO Line groups 9, 8, 71–76 Yes Yes
SIP CO capability Yes Yes
Maximum port configuration
1
500 400
– Maximum phones 191 168
– Maximum IP phones 127 127
– Maximum digital phones 64 64
– Maximum analog phones 32 32
Maximum CO lines 192 84
– Maximum T1/PRI Modules 2 2
– ESI-Link channels 127 127
– Total number of SIP COs 127 84
Max. members, CO ring assignment list 64 64
Dedicated ports
Dialing plans (-digits) Four Three
Voice mail/auto attendant ports 32 32
Conference ports
(max. of 16 members per conference) 64 64
Overhead paging ports 1 1
Serial/SMDR ports n/a n/a
Departments
Dialing plans (-digits) Four Three
Max departments 64 20
Department types: Ring-all, ACD, UCD, in-
order, pick-up, attendant Yes Yes
Max members, non-ring-all depts. 64 64
Max members, ring-all depts. 64 64
Automatic Call Distribution (ACD)
Dialing plans (-digits) Four Three
Max ACD departments 64 64
Max ACD agents per department 64 64
Max ACD agents (system-wide) 191 168
Shared-office tenanting
Dialing plans (-digits) Four Three
Tenants 8 8
Translation tables
Dialing plans (-digits) Four Three
Pilot numbers 100 100
Max. DID entries 600 600
1Includes ESI-Link channels.

IP Server 900 Hardware Installation Manual System capacities
D.2
System speed-dial numbers
Dialing plans (-digits) Four Three
System speed-dial numbers 1,000 100
Voice mail capacities
Dialing plans (-digits) Four Three
Voice mail storage (hours) 140 140
Broadcast mailbox (one to all extensions) Yes Yes
Cascade notification mailboxes 20 10
Group mailboxes/max. members 32/64 32/64
Guest/info mailboxes 1,000 190
Maximum phone mailboxes 191 168
Q & A mailboxes 20 10
Maximum installations of VIP 7 applications
Dialing plans (-digits) Four Three
Installations, VIP 7 PC Attendant Console 8 8
Installations, VIP 7 ACD Supervisor 8 8
ESI Presence Management features
Dialing plans (-digits) Four Three
RFID Reader access door records 10,000 10,000
RFID Reader entries in Fn. 372
1
32 32
Max. RFID tags (“electronic keys”) 500 500
ESI Mobile Messaging features
Dialing plans (-digits) Four Three
Maximum phones 191 168
Maximum guest mailboxes 250 250
ESI Video Viewer and ESI Video Adapters
Dialing plans (-digits) Four Three
ESI Video Adapters (see below) 12 12
RFID Readers per ESI Video Adapter 1 1
User extns./depts. per ESI Video Adapter 64 64
ESI Video Viewer users 20 20
Although the system supports up to 12 cameras, a variety of other factors can affect the maximum number of usable cameras.
The frequency and duration of video recordings from each camera as well as overall network load to the system — such as
local or remote IP phones, SIP trunks, SIP stations, and usage of ESI applications (e.g., ESI Mobile Messaging, VIP 7, or
ESI Presence Management) — can severely impact the performance of both the cameras and the IP Server 900. The following
chart can be used as a general guideline for determining the number of cameras supported based on system configuration
and usage:
Number of users Light usage Medium usage Heavy usage
20 12 cameras 12 cameras 10 cameras
40 12 cameras 10 cameras 8 cameras
60 10 cameras 8 cameras 5 cameras
120 8 cameras 6 cameras 4 cameras
ESI Media Management features
Dialing plans (-digits) Four Three
Video recordings 12 12
Audio recordings 32 32
SMDR events Yes Yes
Fob activity Yes Yes
ESI Media Manager users 20 20
1See the ESI Presence Management Installation Manual (ESI document # 0450-0792).

IP Server 900 Hardware Installation Manual Licensing
E.1
Licensing
There are various types of licenses needed to activate certain features and functionality in the IP Server 900.
The following features, products, and capabilities require license activation:
• Universal IP (UIP) Ports used for:
oESI IP phones
oSIP phones
oSIP CO lines
oESI-Link channels
oLocal IP phone operation
oRemote (off-site) IPphone operation
1
• ESI Media Management
oAudio recordings
oVideo recordings
• ESI Mobile Messaging
• G.729a codec
• SIP CO lines
• SIP phones
• Meet-me conferencing
• ESI RFID tags for ESI Presence Management
• ESI Video Viewer
• VIP 7
2
• VIP 7 ACD Agent
• VIP 7 ACD Supervisor
• VIP 7 PC Attendant Console.
• VIP 7 Softphone
(also requires purchase of local or remote IP phone license)
• Voice mail
oChannels
oMessage storage (in hours)
License activation
To have licenses activated by ESI Technical Support:
1. Licenses must already have been ordered from ESI.
2. The IP Server 900 must have either:
• A public IP address assigned to the NSP
3
(with associated port forwarding in NAT environments);
or
• A CO line connected to it (analog, PRI, or T1).
3. You’ll need the following information to provide to the ESI representative:
• The ESI sales order number.
• The customer (site) name.
• The public IP address of the NSP or the phone number of the CO line.
IP phone licenses
Each IP Phone
4
connected to the system will require an available UIP port as well as activation of a UIP license
and any other required license. If a new extension number is assigned to the phone and there are not enough
licenses available, the phone will display the error LICENSE EXCEEDED when connected to the IP Server 900.
It is important to keep this licensing in mind for SIP phones or CO lines, because each SIP phone or CO line will
require not only an available UIP port, but an UIP license and a SIP phone or SIP CO license.
1ESI desktop IP phones programmed for remote operation can still operate as local phones on the LAN.
2VIP 7 ACD Agent uses the same license part numbers as VIP 7, allowing mixing and matching as the customer may require; e.g., 100 licenses could
be used for 60 VIP 7 installations and 40 VIP 7 ACD Agent installations. For licensing information for VIP 7 PC Attendant Console and VIP 7 ACD
Supervisor refer to their respective Product Overviews (available from www.esi-estech.com). VIP 7 Softphone is sold as a single license, which
provides one user with VIP 7 features and Softphone-specific capabilities. The VIP 7 Softphone license is selected, at the time of purchase, for local
or remote operation.
3For more information about the NSP, refer to NSP Installation Made Simple (ESI #0450-0669).
4An ESI 60 (IP model), ESI 40 (IP model), 48-Key IP Feature Phone II, IP Cordless Handset (Local or Remote), VIP Softphone, or SIP phone.

IP Server 900 Hardware Installation Manual Phones
F.1
Phones
ESI IP phones
Current models
• ESI 60 (IP versions) — 10/100 or Gigabit Ethernet. Three-line, 56-character display (adjustable backlit
display available); speakerphone; headset jack; 48 programmable feature keys; supports VIP 7 and the
60-Key Expansion Consoles.
• ESI 40 (IP version) — 10/100 Ethernet. Three-line, 56-character display (adjustable backlit display
available); speakerphone; headset jack; 16 programmable feature keys; supports VIP 7 and the 60-Key
Expansion Consoles.
• 48-Key IP Feature Phone II (includes full duplex and backlit models
1
) — Three-line, 56-character display;
speakerphone; headset jack; 30 programmable feature keys; supports VIP 7 and the 60-Key Expansion
Consoles.
• Remote IP Cordless Handset II and Local IP Cordless Handset II -- DECT 6.0 technology; two-line,
32-character display; speakerphone; eight programmable feature keys. Also supports range-extending
Repeater units.
Features and support for standards
An ESI desktop IP phone looks and works like a regular digital phone as described on page F.2, but connects
from within the local premises via an IP network connection rather than twisted-pair cabling. If used remotely,
an ESI desktop IP phone connects to the IP Server 900 through the public internet. Each ESI desktop IP
phone derives its power from Power over Ethernet (PoE) via either a PoE switch on the local premises, or
through and individual PoE adapter. ESI desktop IP phones support the following features and standards:
• Power via IEEE 802.3af Power over Ethernet (PoE).
• Local or remote (off-site) operation.
• Use the G.711 audio codec in local operation and the G.726 codec during remote operation. The
G.711 transfer rate is 206 Kbps; the G.726 transfer rate is 90 Kbps.
• Use DHCP
2
to obtain an IP address:
–In local operation DHCP can be provided by the IP Server 900 or an external server.
–In remote operation the phone will use the DHCP server at the remote site to obtain its
addressing.
• Complies with IEEE 802.1q and 802.1p (VLAN) Layer 2 switching and prioritization.
• Complies with Layer 3 DiffServ (RFC 2475) Quality of Service (QoS) implementations.
Important: Each ESI IP phone draws up to 7.25 watts3 at 48 volts DC; therefore, each advertises itself to a Power over
Ethernet switch as a Class 3 device per the 802.3af standard. Most PoE switches adhering to this standard
will provide up to 12.5 watts for each Class 3 device.
Notes: When connecting an ESI desktop IP phone to a PoE source, the PoE cable must be connected to the jack
labeled NETWORK on the base of the phone. The jack labeled PC DOES NOT support PoE.
ESI has tested each ESI desktop IP phone with several PoE sources. For a current list of tested devices,
consult the ESI Knowledge Base at http://support.esiresellers.com.
Important: None of the IP phones listed in this section will work with ESI’s legacy IP E-Class or IVX
®
systems. Similarly,
previous IP Feature Phone models (including the Remote IP Feature Phone) don’t work with the IP Server 900
but, instead, are intended for use with only IP E-Class and appropriate IP-enabled IVX systems.
1Supported only on software versions 25.1.2.5 and later; see ESI Technical Update 335.
2Dynamic Host Configuration Protocol, an IP standard described in RFC 2131 (http://www.ietf.org/rfc/rfc2131.txt).
3An ESI desktop IP phone’s power consumption takes into account an optional 60-Key Expansion Console.

IP Server 900 Hardware Installation Manual Phones
F.2
ESI digital phones
The IP Server 900 supports several different models of ESI digital phones, each of which connects to the
cabinet via standard two-wire twisted pair.
Current models
• ESI 60 (digital version) — Three-line, 56-character display with adjustable backlighting; full-duplex, high-
definition speakerphone; headset jack; 48 programmable feature keys; supports VIP 7 and the 60-Key
Expansion Consoles. Available with full-duplex speakerphone and display with adjustable backlighting.
• ESI 40 (digital version) — Three-line, 56-character display with adjustable backlighting; speakerphone;
headset jack; 16 programmable feature keys; supports VIP 7 and the 60-Key Expansion Consoles.
• ESI 30D — Two-line, 32-character backlit display; speakerphone; 12 programmable feature keys.
• 48-Key Digital Feature Phone (includes full-duplex and backlit models
1
) — Three-line, 56-character
display; speakerphone; headset jack
2
; 30 programmable feature keys; supports VIP 7 and the 60-Key
Expansion Consoles.
Note: Not all modular headsets will work on the 48-Key Feature Phone’s headset jack.
3
For information on
supported headset models, visit www.plantronics.com or www.jabra.com.
• Cordless Handset II — DECT 6.0 technology; two-line, 32-character display; speakerphone; eight
programmable feature keys. Also supports range-extending Repeater units.
Note: When a desktop phone is in the highest upright position, use the wall-mount hook located under the handset
to secure the handset when you’re not using the phone.
1Supported only on software versions 25.1.2.5 and later; see ESI Technical Update 335.
2Headset jack for 48-Key Feature Phones (Digital, Digital TAPI, Local IP, or Remote IP) manufactured after March, 2004 only.
3Not all handsets are compatible with your ESI phone; contact your ESI Reseller for a list of compatible models. Noise-cancelling headsets are not
compatible with ESI phones.

IP Server 900 Hardware Installation Manual Phones
F.3
ESI Cordless Handsets
The IP Server 900 also supports ESI’s digital, Local IP, and Remote IP Cordless Handsets (but only the ESI
Cordless Handset II models, not the original ESI Cordless Handset).
The ESI Cordless Handset II includes seven familiar fixed feature keys, eight programmable feature keys, a
speakerphone, and a headset jack. The Base Phone for the ESI Digital Cordless Handset II uses a standard line
cord and is line-powered. The Base Phone for each ESI IP Cordless Handset II (Local IP or Remote IP) uses
network cabling and receives (and requires) Power over Ethernet (PoE). The ESI Remote IP Cordless Handset II
Base Phone also includes a jack into which the user can plug an analog CO line. This gives the home-based
teleworker the convenience of using both home and business lines with the ESI Remote IP Cordless Handset II.
Each ESI Cordless Handset II model employs advanced DECT 6.0 technology which, as compared to the
original ESI Cordless Handsets, allows more secure communications and — through the use of one or more
optional ESI Cordless Handset II Repeaters — greater range.
Important: Each ESI IP phone draws up to 7.25 watts
1
at 48 volts DC; therefore, each advertises itself to a Power over
Ethernet switch as a Class 3 device per the 802.3af standard. Most PoE switches adhering to this standard
will provide up to 12.5 watts for each Class 3 device.
1An ESI desktop IP phone’s power consumption takes into account an optional 60-Key Expansion Console.

IP Server 900 Hardware Installation Manual Phones
F.4
Expansion Consoles
The 60-Key Expansion Console gives a designated user 60 additional programmable feature keys. It is
supported by the ESI 60 (digital or IP models), ESI 40 (digital or IP models), and the 48-Key Feature Phone
(digital or IP models). The Expansion Console is connected to its host ESI phone via a special cable (provided)
and doesn’t require a separate phone port of its own. Additionally, it may be connected to a 60-Key Second
Expansion Console via a special cable (provided with the 60-Key Second Expansion Console) so that one
phone can have a total of 120 programmable feature keys in addition to its own complement of keys.
A fully configured IP Server 900 allows up to 80 phones to have one or two Expansion Consoles (60-Key and
60-Key Second).
Note: The IP 900 Master Control Unit can support a maximum of eight Expansion Consoles, and each Expansion
Unit can support a maximum of 24 Expansion Consoles — for a system maximum of 80 Expansion Consoles.
Phone overlays
Each ESI phone comes with one overlay for the programmable feature keys. To order additional overlays visit
the DESI
™
Web site, www.desi.com. While there you may also want to download the free Windows-based
software DESI Lite, which allows you to print on the overlays. For assistance with DESI products contact DESI
(the DESI Web site contains contact information).
Tip: The browser-based IP Server 900 System Programmer application also lets you print on the overlays.
VIP 7 Softphone
VIP 7 Softphone integrates the features of VIP 7 and an ESI desktop IP phone into a PC-based, full-audio
phone. With the appropriate license, VIP 7 Softphone can be configured for use locally or remotely.
This product requires a PC equipped with either (a.) a third-party USB headset or (b.) a microphone
and speakers.
Note: For details, see the VIP 7 Product Overview and the VIP 7 Setup and User’s Guide; both are available from
www.esi-estech.com.

IP Server 900 Hardware Installation Manual Hardware installation
G.1
Hardware installation
Site location
As with most electronic equipment, the environmental considerations for this site need to observe good common
sense. Provide a dry, clean, and accessible area.
Locate space in the telephone equipment room, which will provide easy connection to the termination blocks and
110 VAC power. The location should be no further than 1,000 feet from the farthest phone.
Ambient room temperature must be 40
0
–80
0
(F.), and relative humidity no higher than 90%.
Notes: Do not place the equipment or run phone cabling near high voltage electrical equipment or electrical lines
susceptible to high voltage surges from air conditioner compressors, etc.
Do not mount the equipment in a place that receives direct sunlight.
IP 900 D/A Carrier Card installation instructions
Important: Before installing, verify that the system is running the appropriate system software. If it isn’t, download the
correct version from the ESI Resellers’ Web site and install it on the system .
ALWAYS power-down the system BEFORE adding or replacing any hardware. Also, be sure to
observe all proper procedures regarding the prevention of electrostatic discharge (ESD) when performing
the following procedures; otherwise circuit boards may suffer damage.
Whenever you change the module configuration, you must create a backup file for the new configuration to
be able to perform the Restore function later.
After removing an IP 900 D/A Carrier Card from the box, install it as follows in the IP Server 900.
1. Loosen the two thumbscrews on either side of the Master Control Unit that secure the base tray to the top,
and then slide the bottom tray out and away from the top cover.
2. With the bank of eight RJ-45 connectors facing toward you, align the IP 900 D/A Carrier Card with the six
mounting standoffs. Use the screws that ship with the IP 900 D/A Carrier Card to secure the new IP 900
D/A Carrier Card to the standoffs. (You may have leftover screws.) DON’T over-tighten the screws; it will
strip the standoffs.
3. A cable is attached to connector J20 of the new IP 900 D/A Carrier Card. Connect the cable’s other end to
connector J15 of the Master Control Unit’s main board.
4. Connect the four-wire power cord attached to the IP 900 D/A Carrier Card to the main board of the Master
Control Unit labeled PC POWER (J8).
5. Slide the bottom tray back into the top case, and secure the two pieces together by tightening the
thumbscrews.
6. If you have no more IP 900 D/A Carrier Cards or modules to install at this time, power-up and program
the system.

IP Server 900 Hardware Installation Manual Hardware installation
G.2
IP Server 900 module installation instructions
Important: Before installing, verify that the system is running the appropriate system software. If it isn’t, download the
correct version from the ESI Resellers’ Web site and install it on the system.
ALWAYS power-down the system BEFORE adding or replacing any hardware. Also, be sure to observe
all proper procedures regarding the prevention of electrostatic discharge (ESD) when performing the
following procedures; otherwise, circuit boards may suffer damage.
Whenever you change the module configuration, you must create a backup file for the new configuration to
be able to perform the Restore function later.
After removing an IP Server 900 module from the box, install it as follows:
1. Loosen the two thumbscrews on either side of the Master Control Unit that secure the base tray to the top,
and then slide the bottom tray out and away from the top cover.
Notes: The main board and IP 900 Carrier Card support the installation of four separate modules on each
component, allowing up to 8 modules to be installed within the system. Modules are numbered in an
order of 1–4 on each and will be connected using the following connectors:
Master Control Unit connectors IP 900 D/A Carrier Card connectors
M1 — J12 and J13 M1 — J11 and J13
M2 — J21 and J22 M2 — J15 and J14
M3 — J31 and J32 M3 — J16 and J17
M4 — J40 and J41 M4 — J18 and J19
Each module has a 20-pin and a 40-pin connector, each of which is keyed to allow the module to be
installed a certain way. Also, modules can be installed in any order, allowing you to skip module
positions, if desired, to save room for later growth.
2. Holding the module with the 40-pin and 20-pin connectors facing towards the Carrier Card, select the
location where you wish to install the module and press it gently into place.
Note: If removing a previously installed module, use the two pull tabs to gently remove the module.
3. Slide the bottom tray back into the top case, and secure the two pieces together by tightening the
thumbscrews.
4. If you have no more modules or Carrier Cards to install at this time, power-up and program the system.