Fujitsu PRIMERGY GX2560 M7 User manual

Fujitsu Server PRIMERGY GX2560 M7
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
11/2023

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Copyright and Trademarks
Copyright 2023 Fujitsu Limited
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
GX2560 M7 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual GX2560 M7

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
GX2560 M7 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 11/2023 Initial release
Upgrade and Maintenance Manual GX2560 M7

Content
1 Introduction 15
1.1 Concept and target groups of this manual 15
1.2 Notational conventions 15
2 Before you start 17
2.1 Basic information 17
2.1.1 Proceeding 17
2.1.2 Installing optional components 17
2.1.3 Replacing a defective component 18
2.2 Classification of procedures 18
2.2.1 Assignment of unit categories 18
2.2.2 Customer Replaceable Units (CRU) 18
2.2.3 Upgrade and Repair Units (URU) 19
2.2.4 Field Replaceable Units (FRU) 20
2.3 Average task duration 21
2.4 Tools you need at hand 22
2.5 Documentation overview 22
2.5.1 Downloading manuals 22
2.5.2 List of documents 22
3 Important information 25
3.1 Introduction 25
3.2 Safety instructions 25
3.2.1 Basic safety instructions 25
3.2.2 Before starting up 26
3.2.3 Installation and operation 26
GX2560 M7 Upgrade and Maintenance Manual

3.2.4 Batteries 29
3.2.5 Modules with Electrostatic-Sensitive Devices (ESD modules) 29
3.2.6 Transporting the server 31
3.2.7 Installing the server in the rack 32
3.2.8 Other important information 32
3.3 CE conformity 33
3.4 FCC Class A Compliance Statement 33
3.5 Environmental protection 34
4 Basic hardware procedures 37
4.1 Using diagnostic information 37
4.1.1 Proceeding 37
4.1.2 Locating the defective server 37
4.1.3 Locating the defective component 37
4.2 Shutting down the server 38
4.3 Disconnecting the power cord 38
4.4 Getting access to the component 39
4.4.1 Safety notes 39
4.4.2 Extending the server out of the rack 39
4.4.3 Removing the server from the rack 41
4.4.4 Removing top covers 45
4.5 Reassembling 49
4.5.1 Safety notes 49
4.5.2 Installing top covers 49
4.5.3 Installing the server in the rack 51
4.5.4 Sliding the server into the rack 54
4.6 Connecting the power cord 56
4.7 Switching on the server 58
Content
Upgrade and Maintenance Manual GX2560 M7

4.8 Handling the air duct 58
4.8.1 Removing the air duct 58
4.8.2 Installing the air duct 59
4.9 Handling the riser module 62
4.9.1 Removing the riser module 62
4.9.2 Installing the riser module 64
4.10 Handling the crossbar 66
4.10.1 Removing the crossbar 66
4.10.2 Installing the crossbar 68
4.11 Handling the fan cage 69
4.11.1 Removing the fan cage 69
4.11.2 Installing the fan cage 76
4.12 Handling the HDD cage 85
4.12.1 Removing the HDD cage 85
4.12.2 Installing the HDD cage 86
5 Basic software procedures 89
5.1 Starting the maintenance task 89
5.1.1 Disabling the boot watchdog 89
5.1.2 Verifying and configuring the backup software solution 90
5.1.3 Backing up the setting information of BIOS or BMC 90
5.1.4 Switching on the UID indicators 90
5.2 Completing the maintenance task 91
5.2.1 Updating the BIOS and BMC 91
5.2.2 Enabling the boot watchdog 94
5.2.3 Verifying the system time settings 94
5.2.4 Viewing and clearing the System Event Log (SEL) 95
5.2.5 Using the Chassis ID Prom Tool 96
5.2.6 Updating the NIC configuration file in a Linux environment 97
5.2.7 Performing a RAID array rebuild 98
5.2.8 Looking for the MAC address of a LAN controller 99
5.2.9 Switching off the UID identicators 100
Content
GX2560 M7 Upgrade and Maintenance Manual

6 Power supply unit (PSU) 103
6.1 Safety notes 103
6.2 Basic information 103
6.3 Replacing a hot-plug PSU 104
6.4 Replacing the power distribution board 107
7 Hard disk drive (HDD) / solid state disk (SSD) 115
7.1 Safety notes 115
7.2 Basic information 116
7.3 Handling HDDs or SSDs 116
7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 116
7.4 Overview of configurations 119
7.4.1 Configuration with up to six HDD/SSD modules 119
7.5 Installing 2.5-inch HDD/SSD modules 119
7.6 Removing 2.5-inch HDD/SSD modules 121
7.7 Replacing a 2.5-inch HDD/SSD module 124
7.8 Replacing the 6x 2.5-inch HDD backplane 126
8 Fans 131
8.1 Safety notes 131
8.2 Basic information 132
8.3 Replacing a fan module 132
Content
Upgrade and Maintenance Manual GX2560 M7

9 Expansion cards and riser modules 137
9.1 Safety notes 137
9.2 Basic information 138
9.3 Handling slot brackets 140
9.3.1 Installing slot brackets 140
9.3.2 Removing slot brackets 142
9.4 Handling SFP+ transceiver modules 143
9.4.1 Installing SFP+ transceiver modules 143
9.4.2 Removing SFP+ transceiver modules 148
9.5 Expansion cards in riser modules 151
9.5.1 Installing an expansion card in a riser module 151
9.5.2 Removing an expansion card from a riser module 156
9.5.3 Replacing an expansion card from a riser module 158
9.5.4 Replacing a riser card 160
10 Main memory 167
10.1 Safety notes 167
10.2 Basic information 168
10.2.1 Slots and features 168
10.2.2 Memory population rules 169
10.3 Installing memory modules 170
10.4 Removing memory modules 173
10.5 Replacing memory modules 175
11 Processor (CPU) 177
11.1 Safety notes 177
11.2 Basic information 178
Content
GX2560 M7 Upgrade and Maintenance Manual

11.3 Replacing a CPU or heat sink 179
12 Graphic processor (GPU) 191
12.1 Safety notes 191
12.2 Basic information 191
12.3 Replacing the GPU board or the add-on card 193
12.4 Replacing a single GPU (air cooling) 216
12.5 Replacing a single GPU (liquid cooling) 224
13 Liquid cooling (LC) 229
13.1 Basic information 229
13.2 Replacing the CPU or CPU LC kit 230
13.3 Replacing the GPU board or GPU LC kit 245
14 Front panel 267
14.1 Safety notes 267
14.2 Replacing the front panel 267
15 System board and components 283
15.1 Safety notes 283
15.2 Basic information 283
15.3 CMOS battery 284
15.3.1 Replacing the CMOS battery 284
Content
Upgrade and Maintenance Manual GX2560 M7

15.4 M.2 SSD 286
15.4.1 Slots for M.2 SSDs 286
15.4.2 Installing an M.2 SSD 286
15.4.3 Removing an M.2 SSD 294
15.4.4 Replacing an M.2 SSD 296
15.5 System board 297
15.5.1 Replacing the system board 297
16 Appendix A 305
16.1 Mechanical overview 305
16.1.1 Server front 305
16.1.2 Server rear 306
16.1.3 Server interior 307
16.2 Connectors and indicators 309
16.2.1 System board 309
16.2.1.1 Connectors and indicators on the system board 309
16.2.2 Server front 313
16.2.2.1 Indicators on the front panel 313
16.2.2.2 Controls on the front panel 315
16.2.2.3 Indicators on hot-plug HDD/SSD modules 316
16.2.3 Server rear 317
16.2.3.1 Indicators on the I/O panel 317
16.2.3.2 Connectors on the I/O panel 319
16.2.3.3 Controls on the I/O panel 319
16.2.3.4 Indicator on PSU 321
16.3 Onboard settings 322
16.4 Minimum startup configuration 323
17 Appendix B 325
17.1 Supplied documents 325
Content
GX2560 M7 Upgrade and Maintenance Manual

Content
Upgrade and Maintenance Manual GX2560 M7

1 Introduction
1.1 Concept and target groups of this manual
This upgrade and maintenance manual provides instructions for the following
procedures:
–Upgrading the server configuration by adding optional hardware
components.
–Upgrading the server configuration by replacing existing hardware
components with superior ones.
–Replacing defective hardware components.
This manual focuses on on-site maintenance tasks.
CAUTION
The document at hand comprises procedures of a wide range of
complexity.
▶Check the profile of qualification for technicians before assigning
tasks.
▶Before you start, carefully read "Classification of procedures" on
page 18.
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface
elements.
Text in monospace Indicates commands and text to be entered by
the user.
"Quotation marks" Indicate names of chapters and terms that are
being emphasized.
GX2560 M7 Upgrade and Maintenance Manual 15

▶ Describes activities that must be performed in
the order shown.
[Abc] Indicates keys on the keyboard.
CAUTION
Pay particular attention to texts marked with this
symbol. Failure to observe this warning may
endanger your life, destroy the system or lead
to the loss of data.
Indicates additional information, notes and tips.
Indicates the procedure category in terms of
complexity and qualification requirements, see
"Classification of procedures" on page 18.
Indicates the average task duration, see
"Average task duration" on page 21.
Introduction
16 Upgrade and Maintenance Manual GX2560 M7

2 Before you start
2.1 Basic information
2.1.1 Proceeding
Before you start any upgrade or maintenance task, proceed as follows:
▶Carefully read the safety instructions, see "Important information" on
page 25.
▶Make sure that all necessary manuals are available, see "Documentation
overview" on page 22. Print the PDF files if required.
▶Make yourself familiar with the procedure categories, see "Classification of
procedures" on page 18.
▶Ensure that all required tools are available, see "Tools you need at hand" on
page 22.
2.1.2 Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
For the latest information on hardware options, see the hardware
configurator of your server, available online at the following address:
https://www.fujitsu.com/emeia/products/computing/servers/primergy/
index.html
For Japan:
https://jp.fujitsu.com/platform/server/primergy/system/ (models on sale)
https://jp.fujitsu.com/platform/server/primergy/product-navi/ (past
models)
Please contact your sales outlet for details on how to order expansion kits or
spare parts.
GX2560 M7 Upgrade and Maintenance Manual 17

2.1.3 Replacing a defective component
The status indicators on the front panel and on components report defective
hardware components that need to be replaced, see "Connectors and
indicators" on page 309.
2.2 Classification of procedures
2.2.1 Assignment of unit categories
The complexity of maintenance procedures varies significantly. Procedures
have been assigned to one of three unit categories, indicating the level of
difficulty and required qualification.
At the beginning of each procedure, the involved unit category is indicated by
one of the symbols introduced in this section.
Please ask your local Fujitsu service center for more information.
2.2.2 Customer Replaceable Units (CRU)
Customer Replaceable Units (CRU)
Customer Replaceable Units are intended for customer self service and may
be installed or replaced as hot-plug components during operation.
Components that the customer is entitled to replace may differ
according to the service form in his country.
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/support/
repair.html
Hot-plug components increase system availability and guarantee a high degree
of data integrity and fail-safe performance. Procedures can be carried out
without shutting down the server or going offline.
Before you start
18 Upgrade and Maintenance Manual GX2560 M7

Components that are handled as Customer Replaceable Units
–Hot-plug HDD/SSD modules
–Hot-plug PSUs
–Hot-plug fan modules
Peripherals that are handled as Customer Replaceable Units
–Keyboard
–Mouse
2.2.3 Upgrade and Repair Units (URU)
Upgrade and Repair Units (URU)
Upgrade and Repair Units are non hot-plug components that can be ordered
separately to be installed as options (Upgrade Units) or are available to the
customer through customer self service (Repair Units).
For Japan, customer allows only upgrade. For upgrade units as
customer replaceable, see:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Upgrade and repair procedures involve shutting down and opening the server.
CAUTION
The device may be seriously damaged or cause damage if it is opened
without authorization or if repairs are attempted by unauthorized and
untrained personnel.
Components that are handled as Upgrade Units
–Expansion cards
–Memory modules
Before you start
GX2560 M7 Upgrade and Maintenance Manual 19

Components that are handled solely as Repair Units
–CMOS battery
2.2.4 Field Replaceable Units (FRU)
Field Replaceable Units (FRU)
Removing and installing Field Replaceable Units involves complex
maintenance procedures on integral server components. Procedures will
require shutting down, opening and disassembling the server.
CAUTION
Maintenance procedures involving Field Replaceable Units must be
performed exclusively by Fujitsu service personnel or technicians
trained by Fujitsu. Please note that unauthorized interference with the
system will void the warranty and exempt the manufacturer from all
liability.
Components that are handled as Field Replaceable Units
–CPU (replacement)
–GPU (replacement)
–HDD backplane
–Front panel
–System board
–GPU board
–Riser cards
–Add-on card
–Liquid cooling (LC)
Please ask your local Fujitsu service center for more information.
Before you start
20 Upgrade and Maintenance Manual GX2560 M7