Etross GoIP400 User manual

User Manual
Four Channel’s GSM VoIP Gateway
Model: GoIP400

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Contents
1 Product Introduction .................................................... 3
1.1 General Information........................................................................................................3
1.2 Protocol .............................................................................................................................3
1.3 Hardware Specification ..................................................................................................4
1.4 Software Specification ...................................................................................................4
1.5 List of the Package ..........................................................................................................5
1. Appearance .......................................................................................................................5
2 Installation .................................................................... 6
2.1 Installation Steps .............................................................................................................6
2.2 Connection Legend..........................................................................................................7
2.3 LED Indicators ..................................................................................................................7
2.4 SMS Commands.................................................................................................................8
Configuration Guide ..................................................... 8
3.1 Web Configuration Menu ................................................................................................9
3.2 Status...............................................................................................................................1
3.2.1 Phone Information ............................................................................................. 11
3.2.2 Network Information ......................................................................................... 11
3.2.3 GSM Module Information...................................................................................12
3.3 Configurations ................................................................................................................12
3.3.1 Language .............................................................................................................13
3.3.2 Time Zone and Time Server..............................................................................13
3.3.3 DTMF Min Detect Time Gap ..............................................................................14
3.3.4 Auto-Provision.....................................................................................................14
3.3.5 Network Tone......................................................................................................14
3.3. GSM Caller ID Anonymous .................................................................................15
3.3.7 GSM Band.............................................................................................................16
3.3.8 GSM ISP ................................................................................................................16
3.3.9 SMS Sender ..........................................................................................................16
3.3.10 Auto Reboot ......................................................................................................16
3.4 Call Settings ...................................................................................................................16
3.4.1 H.323 Phone ........................................................................................................17
3.4.1.1 Direct Mode .............................................................................................17
3.4.1.2 Gatekeeper Mode ...................................................................................18
3.4.1.3 Advance Settings.....................................................................................19
3.4.2 SIP Phone .............................................................................................................2
3.4.2.1 Advanced Settings ..................................................................................23
3.4.3 Media Advanced Setting ....................................................................................24
3.4.4 Codec Preference...............................................................................................26
3.4.5 NAT Traversal ......................................................................................................26
3.4.5.1 H323 Signaling NAT Traversal................................................................26

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3.4.5.3 Media NAT Traversal ...............................................................................27
3.5 Volume adjustment .......................................................................................................28
3. Call Divert .......................................................................................................................29
3.7 Talk time limit................................................................................................................31
3.8 SMS Disposal ...................................................................................................................32
3.8.1 SMS Call Out ........................................................................................................32
3.8.2 SMS Relay.............................................................................................................36
3.8.2.1 SMS Relay To VoIP System......................................................................36
3.8.2.2 SMS Relay To GSM Network ...................................................................37
3.9 PSTN Caller ID Transparent ..........................................................................................37
3.10 GSM Group Mode..........................................................................................................39
3.11 Dial Plan ........................................................................................................................4
3.12 Gain Settings ................................................................................................................42
3.13 Network Configuration ...............................................................................................42
3.13.1 LAN Port.............................................................................................................42
3.13.2 PC Port Configurations ....................................................................................44
3.14 Save Configuration ......................................................................................................45
3.15 Discard Changes...........................................................................................................46
3.1 Tools Menu ....................................................................................................................46
3.1 .1 Online Upgrade.................................................................................................46
3.1 .2 Change Password..............................................................................................47
3.1 .3 Reset Configuration .........................................................................................47
3.1 .4 Reboot the Device............................................................................................47
4 Hardware Specifications ............................................ 48
5 Manufactory Parameters ............................................ 48

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1 Product Introduction
1.1 General Information
Etross GOIP400 is a 4 SIM Card Broadband Phone Gateway. GOIP400 SIM Card
Broadband Phone Gateway is a new product that connects the GSM and the VOIP
seamlessly. To GOIP400 what is installed on the Mobile SIM Card, you can register the
GSM telephone on the VOIP Soft switch. SIP and H.323 agreement are built in the
GOIP400 and configured flexible. Caller ID can be seen by using SIP. Two-way password
authentication and the additional Certificate trust list can minimize the risk of loss fee;
flexible routing can meet the need of all kinds of call forwarding; even more special is
that GOIP400 support multi-device group, it can be easily combined into arbitrary
number of channels of Large Gateway Group. Low price, perfect sound quality and
powerful function make GOIP400 inevitable choice of system Integrators, traffic Business
and soft switch Manufacturers.
1.2 Protocol
¾ TCP/IP V4 (IP V auto adapt)
¾ ITU-T H.323 V4 Standard
¾ H.2250 V4 Standard
¾ H.245 V7 Standard

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¾ H.235 Standard （ MD5 ， HMAC-SHA1 ）
¾ ITU-T G.711 alaw/ulaw, G.729A, G.729AB, and G.723.1 Voice Codec
¾ RFC1889 Real Time Data Transmission
¾ Proprietary Firewall-Pass-Through Technology
¾ SIP V2.0 Standard
¾ Simple Traversal of UDP over NAT (STUN)
¾ Web-base Management
¾ PPP over Ethernet (PPPoE)
¾ PPP Authentication Protocol (PAP)
¾ Internet Control Message Protocol (ICMP)
¾ TFTP Client
¾ Hyper Text Transfer Protocol (HTTP)
¾ Dynamic Host Configuration Protocol (DHCP)
¾ Domain Name System (DNS)
¾ User account authentication using MD5
¾ Out-band DTMF Relay: RFC 2833 and SIP Info
1. Hardware Specification
¾ ARM9E Processor
¾ DSP for voice codec and voice processing
¾ Two 10/100 BaseT Ethernet ports with full compliant with IEEE 802.3
¾ LEDs for Ethernet port status
¾ Direct Connect Ethernet cable
¾ Four GSM Channels’ Connection
1.4 Software Specification
¾ LINUX OS
¾ Built-in HTTP Web Server
¾ PPPoE Dial-up
¾ NAT Broadband Router Functions
¾ DHCP Client
¾ DHCP Server
¾ Firmware On-line upgrade
¾ PSTN Caller ID transmit
¾ Multiple Language Support
¾ Supported call divert
¾ Supported PSTN auto call out to PSTN
¾ Supported Multi_devices Cooperate Mode(Group Mode)
¾ Supported SMS call out

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1.5 List of the Package
a) One GoIP400 Gateway main unit b)
One DC12V/2000mA power adaptor
c) One Ethernet cable (3M)
1.6 Appearance

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1 ） LAN
Connect this port to an Ethernet Switch/Router, the Ethernet of a DSL modem, or
other network access equipment.
2 ） PC
Connect a computer or other network device to this port.( Less than 100
mid-range)
） POWER (DC12V/2000mA)
Connect the 12V/2000mA Adapter provided to this power jack.
4 ） Reset
Press this button to reset the GoIP400 Gateway to factory defaults.
2 Installation
2.1 Installation Steps
Please follow the connection diagram above to install the GoIP400 Gateway.
a) Insert a GSM SIM card in the SIM card compartment located at the bottom of the
GoIP400 Gateway’s.
b) Connect an Ethernet cable the LAN port of the GoIP400 Gateway and the other end
to your existing network equipment.
c) Connect an Ethernet cable to the PC Port of the GoIP400 Gateway and the other end
to a PC or other network device (Optional).
d) Connect the power adapter provided to the power jack of the GoIP400
Gateway.

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2.2 Connection Legend
2. LED Indicators
The following table defines the status of the LEDS located on the top case and on the
RJ-45 connectors.
LED DESCRIPTION
P0WER
When GoIP400 Working, this LED will
keep light;
RUN
1. When the GoIP400 is booting ， this
LED will flash 100ms ON and 100ms OFF.
2. When the GoIP400 is login your
softswitch, this LED will flash 1s ON and
1s OFF.
LAN When LAN port connecting to network,this
LED will light and flash when has data
through this port;
PC When has devices use PC port,this LED will
light and flash;
Channel 1
When the GoIP400’s GSM channel1
login to ISP’s system, this LED will flash 1s
ON and 1s OFF;
Channel 2 When the GoIP400’s GSM channel2
login to ISP’s system, this LED will flash 1s
ON and 1s OFF;

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Channel 3 When the GoIP400’s GSM channel3
login to ISP’s system, this LED will flash 1s
ON and 1s OFF;
Channel 4
When the GoIP400’s GSM channel4 login
to ISP’s system, this LED will flash 1s
ON and 1s OFF;
2.4 SMS Commands
GoIP400 supported some maintenance commands come from SMS.
FUNCTION SMS CONTENT REMARK
Obtain LAN Port Info INFO Not distinguish majuscule and lowercase
Reset device RESET Password Not distinguish majuscule and lowercase
Reboot device REBOOT Password Not distinguish majuscule and lowercase
Note ： 1) Send “INFO” or “info” to GOIP400 by SMS, the GOIP400 will return to
its own LAN Ethernet port and send information to the mobile-phone.
2) Do reset by SMS, but you must certificate the password. Specific usage is as
follows:
a. The keyword “reset”/“reboot” cases open, but the password is not.
b. After perform “reset”, GOIP400 will reboot automatically.
If perform “reset”, the password of “admin” is “tengda”, input in the SMS:
“Reset tengda” or “RESET tengda”;
If perform “reboot” ， the password of “admin” is “tengda”, input in the SMS:
“Reboot tengda” or “REBOOT tengda”.
Configuration Guide
To configure the GoIP400 Gateway, you must login to its Web server via the LAN or
PC port. The LAN port is factory preset to obtain an IP from the local DHCP host and
the PC port is set to the fixed IP 192.1 8.8.1.
If a local DHCP host is available, the LAN will obtain an IP address automatically. To
listen to the IP address assigned, just dial a call via the GoIP400 Gateway’s SIM card
phone number. When the call is connected, you will hear a dial tone. Just dial “*01#” for
English voice prompt on the LAN IP and “*00#” for Chinese voice prompt on the LAN IP.
The LAN IP Address can also be obtained by sending a SMS message to the GSM phone
number. The GoIP400 will then reply with a SMS message containing the LAN IP address.
If you want obtained LAN port IP by sending a SMS message, please send” INFO “or”
info”.

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If a local DHCP host is not available, you can then access the GoIP400 Gateway via
the PC port. You will need to change your computer’s LAN configuration via the Network
Connections under the Control Panel.
Windows: Control Panel--ÆNetwork Connections-- Æ Local
Connectionism’s Property--ÆTCP/IP Protocol’s Property
Set an unused IP address that is in the same segment as the PC port address.
Once either the IP address of the LAN or PC port is known, you are now ready to
access the Web server of GoIP400 Gateway.
.1 Web Configuration Menu
If your computer is connected to the GoIP400 Gateway via the LAN port network
segment, you need to type the LAN IP address of the GoIP400 Gateway in your Web
Browser to access the Web server of the GoIP400 Gateway.
If not, you should type GoIP400’s PC port IP address (192.1 8.8.1) in the Web
Browser.
If the connection is correct, the Web Browser will prompt you to enter the “User
name” and “Password” as shown below.

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Enter the User name and Password and the press OK to access the GoIP400
Gateway Web Server. The default for both user name and password is “admin”.
This Gateway is tree menu structure, left is menu, and right is configure -content.
.2 Status
The Status page shown below is the default / home page of the GoIP400 Web
server.

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.2.1 Phone Information
A. Serial Number
Each Gateway has a unique serial number assigned by the factory such as
GOIP409100019. This number is important for centralized configuration, technical
support, and warranty. This number is printed on the bottom of the Gateway and is
associated with your software license.
B. Firmware Version
Firmware version identifies the firmware version of the Gateway such as
GHS-4.01-1.
C. Hardware Mode
This field shows terminal’s hardware type.
D. Phone Status
This field shows the status of Line’s connection status. If the connection is successful,
this field displays LOGIN; otherwise, it displays LOGOUT.
.2.2 Network Information
A. LAN Port Configuration
This field displays the status of the LAN port,for example 192.1 8.219;
B. PC Port Configuration
This field displays the status of the LAN port.
C. PPPoE
If PPPoE is enabled, it displays its status.

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D. Default Route
This field displays the IP address of the default routing Gateway.
E. DNS Server
This field displays the IP address of the Domain Name Server.
.2. GSM Module Information
A. GSM Module
This field displays the GSM module type.
B. GSM Signal
This field displays the GSM signal status.
C. GSM Status
This field shows the status of GSM connection status. If the connection is successful,
this field displays LOGIN; otherwise, it displays LOGOUT.
. Configurations
Click on the “Configurations” tab on the left hand column to access the device
configuration menu: Preference, Network, Call Settings, Call Divert, Save Changes,
and Discard Changes.
Click on “Preference” in the left menu of the configuration web, and the screen will be
displayed as below:

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. .1 Language
Currently GoIP400 supports English, Simplified Chinese and Traditional Chinese.
Select the language desired and the Web page will be shown in the language selected
accordingly.
The language can also be selected at the top of the web page. Once selected, the
webpage language is refreshed immediately. However, the language selection is not
saved until the Save Changes icon is clicked.
. .2 Time Zone and Time Server
The GoIP400 Gateway supports Network Time Protocol (NTP) to obtain the date and
time information from an NTP server (Time Server). The time zone is specified as in
GMT ± offset. For example, the Pacific Standard Time is GMT-8, and the Pacific Daylight
Time is GMT-7.
Note: The GoIP400 Gateway supports CDR and Billing Information, it is important to

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set up these two parameters properly.
. . DTMF Min Detect Time Gap
This parameter use to limit two same DTMF digit’s minimum time gap, the range is
0ms to 120ms, default is 80ms.
If you encounter double digit problem, gain it to more, if you encounter lose digit,
then gain it to less.
. .4 Auto-Provision
The GoIP400 Gateway supports Auto Provisioning which enables configuration
parameters to be set automatically without human intervention. The Auto Provisioning
supports both HTTP and TFTP protocols. For higher security, encrypted configuration
file is also supported. This feature requires external Auto Provisioning Server. Please
contact your service provider for further information on this.
. .5 Network Tone
Network Tones are a set of tones used for VoIP calls. Select one of the countries
defined or customized to define your own Network Tones.
You can configure the Network Tones as Customized option:

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Each tone listed above is defined in the following format:
nc, rpt, c1on, c1off, c2on, c2off, c on, c off, f1, f2, f , f4, p1, p2, p , p4
Where:
nc is the number of cadences
rpt is the repeat counter(0 - infinite, 1~n - repeat 1~n times)
c1on is the cadence one on (in milliseconds)
c1off is the cadence one off (in milliseconds)
c2on is the cadence two on (in milliseconds)
c2off is the cadence two off (in milliseconds)
c on is the cadence three on (in milliseconds)
c off is the cadence three off (in milliseconds)
f1 is the tone #1 frequency (300Hz-3000Hz)
f2 is the tone #2, frequency (300Hz-3000Hz)
f is the tone #3 frequency (300Hz-3000Hz)
f4 is the tone #4 (300Hz-3000Hz)
p1 is the attenuation index for f1, 0~31(0=3dB, -1dB increments)
p2 is the attenuation index for f2, 0~31(0=3dB, -1dB increments)
p is the attenuation index for f3, 0~31(0=3dB, -1dB increments)
p4 is the attenuation index for f4, 0~31(0=3dB, -1dB increments)
For example, the tone definition for a tone of 450Hz with a cadence of 700 ms on and
1000 ms off is 1,0,700,1000,0,0,0,0,450,0,0,0,20,0,0,0
. .6 GSM Caller ID Anonymous
Some GSM ISP allows the caller disable it phone number, it must GSM ISP supported;

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. .7 GSM Band
GoIP400 Supported quad GSM bands;
Note: About GSM bands supported, it base as which model GSM module we was used,
some old GOIP gateway just supported two bands, so it will different at differ
batch’s GOIP devices;
. .8 GSM ISP
When GoIP searched more ISP signaling it can use, GoIP will show you a GSM ISP list,
you can choice any one ISP and the GoIP will lock itself just register to your choice one;
. .9 SMS Sender
. .10 Auto Reboot
This option enable GoIP400 auto reboot each day, GoIP400 will auto reboot itself at
Reboot Time. If meet a current called, the action will auto delay after the call finish.
.4 Call Settings
Click on the “Call Settings” to configure the VoIP call settings. The first thing to set
is the Endpoint Type: H.323 or SIP.

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.4.1 H. 2 Phone
For H.323 protocol, 2 Endpoint Modes are supported: Direct Mode and Gatekeeper
Mode.
.4.1.1 Direct Mode
In Direct Mode, UTT-GoIP400 running at H.323 P to P type.
A. H. 2 Phone Number
H.323 phone number: fill the login number (E1 4) here.
B. Display Name
Display name is the name to be displayed on the called VoIP party.
C. H. 2 ID
If the system requires an H.323 ID as a method of Authentication, enter the H.323 ID
provided.
D. Default Voice Gateway
This field assigns the IP address or the domain name of the gatekeeper or other VoIP
gateway. The port number can be added with the colon “:” symbol. For example:
192.1 8.1.70:8080.
GoIP400 will send out all VoIP calls to this address.

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.4.1.2 Gatekeeper Mode
The “Gatekeeper Mode” mode allows a user to setup the GoIP400 Gateway by
registering to the gatekeeper with one H.323 account.
A. H. 2 Phone Number
H.323 phone number: fill the login number (E1 4) here.
B. Gateway Prefix
If login with a Prefix method fill the prefix number (do not fill the Phone number).
C. Display Name
Display name is the name to be displayed on the called VoIP party.
D. H. 2 ID
If the system requires an H.323 ID as a method of Authentication, enter the H.323 ID
provided.
E. Gatekeeper Address
This field assigns the IP address or the domain name of the gatekeeper. The port
number can be added with the colon “:” symbol. For example: 192.1 8.1.70:8080.
F. Enable Authentication
If H.235 Authentication is required, enable this field and fill in the values as
provided.

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GoIP400 has three types configure modes in Gatekeeper Mode;
Configure By Single: All four channels use same one H.323 account connect to
gatekeeper;
Configure By Line: Each channel will use a single account connect to H.323
gatekeeper;
Configure By Group: Each VoIP channel will register to Gatekeeper base differ
Group;
.4.1. Advance Settings
Click “Advance Settings” to access additional H.323 parameters as shown below.
A ） RAS Port
RAS Port is an unreliable channel which is used to convey the registration, admissions,
bandwidth change, and status messages between two H.323 entities.
B ） Q.9 1 Port （ Call Signaling Port ）
Call Signaling Port is a reliable channel which is used to convey the call setup and
release messages between two H.323 endpoints.
C ） H.245 Port （ Media Control Ports ）
Media control port is the port or port range used by the H.245 media control
protocol .
D ） Fast Start
Enable or disable the Fast Start in H.225.0. Most H.323 terminals or Gateways
support the Fast Start feature.
E
） Register Mode