Etross ETS-16G User manual

GSM Gateway ETS-16G User’s Manual
Shenzhen Etross Telecom Co.,Ltd
1
GSM GATEWAY ETS - 16G
USER’S MANUAL
SHENZHEN ETROSS TELECOM CO.,LTD
1st version 2013

GSM Gateway ETS-16G User’s Manual
Shenzhen Etross Telecom Co.,Ltd
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Table of Contents
1, Introduction..........................................................................................4
1.1 Overview................................................................................................................4
1.2 Main Features........................................................................................................4
1.3 Specifications.........................................................................................................4
1.4 Product appearance..............................................................................................5
1.5 Call termination diagram......................................................................................7
1.6 Packing list.............................................................................................................8
2, Quick installation guide........................................................................9
2.1 SIM card installation.............................................................................................9
2.2 Antenna installation..............................................................................................9
2.3 Network cable connection..................................................................................10
2.4 Power cable connection......................................................................................10
3, Network Configuration.......................................................................11
3.1 IVR method configuration...................................................................................11
3.2 LAN port method configuration..........................................................................11
4, Web Configuration.............................................................................13
4.1 Web configuration..............................................................................................13
4.1.1 Access the Web configuration page through HTTP........................................13
4.1.2 Web Configuration.........................................................................................13
4.2 Status..................................................................................................................14
4.2.1 System Information/Network information/Port information.......................14
4.2.2 Trunk Information..........................................................................................16
4.2.3 BCCH..............................................................................................................16
4.3 Call history .........................................................................................................17
4.3.1 IP to GSM history...........................................................................................17
4.3.2 GSM to IP history...........................................................................................18
4.3.3 CDR................................................................................................................19
4.3.4 Clear history...................................................................................................20
4.4 Port.....................................................................................................................21
4.4.1 Port setting ...................................................................................................21
4.4.2 Batch Port setting .........................................................................................22
4.5 Trunk....................................................................................................................23
4.5.1 Trunk setting ..................................................................................................23
4.5.2 Batch trunk setting ........................................................................................24
4.6 USSD....................................................................................................................26
4.7 Send SMS.............................................................................................................27
4.8 Receive SMS........................................................................................................29
4.9 Balance Manage.................................................................................................30
4.9.1 Call Balance manage.....................................................................................30
4.9.2 balance auto calculate..................................................................................30

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4.10 Call routing........................................................................................................32
4.11 System...............................................................................................................33
4.11.1 system configuration...................................................................................33
4.11.2 Backup &restore..........................................................................................35
4.11.3 Reset &reboot..............................................................................................35
4.11.4 Upgrade firmware.......................................................................................35
4.11.5 Upload IVR...................................................................................................35
4.11.6 Username & Password................................................................................36
4.12 Tools..................................................................................................................36
4.12.1 Ping test.......................................................................................................36
4.12.2 Tracert test...................................................................................................36
4.12.3 Port power manage.....................................................................................37
4.12.4 Change IMEI.................................................................................................38
4.12.5 Debug...........................................................................................................39
5, Glossary..............................................................................................39

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1. Introduction
1.1 Overview
GSM VoIP gateway ETS-16G is newly designed IP to GSM gateway supporting maximum 16 ports
of GSM Voice interface, it can effectively realize the smooth transition between PLMN(GSM) and
VoIP network. Compact cost effective design and system architecture of ETS-16G provides
customer satisfaction in high quality , performance and system reliance.
This product uses the state-of-art technology voice compression and Smart QoS of ETS to
maintain the maximum voice quality under fast internet line and slow internet line as well, thus It
is an ideal gateway for heavy duty VoIP call termination (VoIP to GSM) and Origination (GSM to
VoIP), it is fully compatible with leading soft switch and SIP server. .
1.2 Main features
Support 16 GSM ports, up to 16 concurrent calls
GSM: Quad-band 850/900/1800/1900Mhz
CDMA: 450/ 800/ 1900Mhz optional
3G/UMTS: 850/900/2100Mhz optional
Web- based SMS Sending /receiving
Sys log out put by USB interface for tracking records
Voice prompts
HTTP Web support for configuration and upgrade
SIM swapping
HTTP Web support ASR, ACD, PDD, SIM balance check
Call routing / digit map
CDR management
IVR management
BCCH management
Auto IMEI generation and change, Automatically SIM card activation, credit check/ recharge
Advanced Simulation of human behavior for calling and messaging
1.3 Specifications
Interfaces
●Mobile Ports: 16 ports GSM/CDMA channels
●Two(2) 10/100Mbps Ethernet Interface (2xRJ45)
●USB: 1 port
Voice Processing
●Voice Codec: G.711a/u law, G.723.1, G726,G.729AB
●QoS: Diff Serve, T oS, VAD, PLC, CNG
Call Features
●Calling Type: Terminate/Originate calls
●IVR Voice Prompt: Two stage dialing, Customized IVR
●Call handling: One stage dialing, Configurable dial plan
●DTMF: RFC2833, SIP

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Mobile Features
●General Feature: SMS, USSD, IMEI/PIN modify, Call minutes
restriction, Carrier select, BCCH, Reversal Polarity Network
●Network Mode: NAT router or switch mode
●Network Protocols: IP,TCP, UDP,TFTP, FTP, RTP, RTCP, ARP, RARP,ICMP Ping, NTP, SNTP, HTTP,
DNS, PPPoE, DHCP
●NAT traversal: Static NAT, STUN
Protocol
●Protocol: SIP V2.0 RFC3261
●SIP Characteristics: By port/device registration, Two183 mode
Configuration Management
●Management: TFTP, HTTP, Sys log, CDR
●Web GUI: Configuration, firmware upgrade, call status, CDR ,Configuration backup/restore
Hardware Specifications
●Power Supply:AC100~240V 50/60HZ DC12V/1A
●Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）
●Humidity: 5%～90% RH,
●Power Consumption: 35W
●Dimensions: 440(W) x 307(D) x 44(H) mm
●Net weight: 4.5kg
1.4 Product appearance
Figure 1-4-1 the photos of GSM Gateway ETS-16G
Side view photo
Top view photo
Side view photo

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Figure 1-4-2 Top View of GSM Gateway ETS-16G
Table 1-4-1 Description of the top view
No.
Sign / item
Description
1
SIM card
SIM card holder to insert SIM card inside
2
SMA
SMA connector to connect with Antenna
3
Green LED
To display the sim card status
4
RST
To restore to factory setting
5
WAN
Ethernet Interface,10/100M Base-TX, RJ-45 to connect with external
network
6
LAN
Local area network, to connect with internal network
7
USB
USB interface for connecting with PC for syslog
8
PWR
To indicate the status of the power connection
9
RUN
To indicate the status of the device

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Figure 1-4-3 Side view of GSM Gateway ETS-16G
Table 1-4-2 Description of the top view
No.
item
Description
1
Power switch
To switch on and off the device
2
AC Power
110-240 VAC ,50/60Hz
3
Fan
Small fan to lower the heat of the device
4
Antenna
Standard 3m cable Antenna,Gain 3 dbi , short plastic antenna optional
But it may make interference noise, not recommended.
1.5 Call termination diagram
Figure 1-5-1 Call termination diagram

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1.6 Packing list
Item
Photo
Quantity (piece)
GSM Gateway ETS-16G host
1
Antenna(3m cable antenna)
16
AC power cable
1

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Shenzhen Etross Telecom Co.,Ltd
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USB cable
1
Network cable
2
Weight (Kg)
5.0kg full set
Size (L x W x H) cm
33x25x23 (outer packing box)
2. Quick Installation Guide
2.1 SIM card installation
Install SIM card into each SIM card slot, attention the direction of SIM card inserting, ETS-16G
supports SIM card swapping, but not recommended.( If you want to change SIM card, strongly
recommend you to turn the port off from web configuration page then to change SIM card )
Figure 2-1-1 SIM Card installation
2.2 Antenna installation
Install Antenna with 3m cable, and put the antenna at least 1m far away from the device,
otherwise it may make interference. Not recommend the short plastic antenna, if customer
wants to use short antenna, it may make interference and noise and lower the efficiency of the
device.

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Figure 2-2-1 Antenna installation
2.3 Network cable connection of ETS-16G
Be sure to connect the WAN port of ETS-16G to the router / switch of external network.
Figure 2-3-1 Network cable connection of ETS-16G
2.4 Power cable connection of ETS-16G
Connect power cable to the device, and switch on the device ,then it works. We
provide US type, EU type, UK type ac power for optional.
Figure 2-4-1 Power cable connection of ETS-16G

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3. Network Configuration
ETS provide two methods for you to enter into web configuration page.
3.1, IVR method configuration
Connect router’s cable to WAN port of ETS-16G, insert SIM card to SIM 1, connect Antenna for
Port 1,then switch on the device. Wait 1 minutes later, the device will fully startup.
Then you can call the number of SIM1 which you inserted to the ETS-16G, then your phone will
prompt you to input the code, input *****01# , you will hear the voice for WAN Port IP address
and LAN port IP address accordingly.
3.2,LAN port method configuration
Connect PC to LAN port of ETS-16G,set your PC to automatically obtain IP address. Check the IP
address information, you will get the LAN port IP address And its default gateway IP address. See
as below:
Figure 3-2-1 LAN & Default gateway IP address

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Then you input the default gateway IP address “192.168.89.1”in the browser, it will enter into
the Web configuration page, and input Login id: admin, password: admin
Figure 3-2-2 enter into Web configuration through LAN port
Then you will enter into the Web configuration page through LAN port, you will find the WAN
port IP address as shown below:
Figure 3-2-3 Show Network information

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1.3, Enter into Web Configuration Page
After you obtain the WAN IP address, then you can input WAN IP Address of ETS-16G in browser
to enter into Web Configuration page.
4 Web Configuration
Before you do the Web configuration, strongly recommend you use the Explorer (Google Chrome,
or Microsoft IE9.0 or above).
4.1 Web Configuration
4.1.1 Access the Web configuration page through HTTP
Enter WAN IP address of ETS-16G in browser, the GUI shows as below:
Figure 4-1-1 Web configuration interface
Enter Login ID: “admin”and password: “admin”and then click“login”in configuration interface.
The default login and password are “admin/admin”. It is strongly recommended, change the
default password to a new password for system security.
4.1.2 Web Configuration
ETS-16G administration interface consists of the navigation tree and the detail configuration
interfaces.
Go through navigation tree, user can check, view, modify, and set the device configuration on the
right of configuration interface. Currently We have listed “Status”,”Call history”,”Port”,

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“Trunk”,”USSD”,“Send SMS”, ”Receive SMS”,”Balance Manage”, ”call routing”, ”System”, ”Tools”
Columns, and We may upgrade for new features according to special requirements.
Figure 4-1-2 ETS administration interface
Table 4.1.1 Description of the Web configuration columns
Status
Shows the device current run situation and lists parameters
Call history
Shows IP to GSM,GSM to IP calls,duration,success and failure statistic
Port
Numbers of GSM/CDMA channels
Trunk
Add remote IP of soft switch, SIP server which will send call traffics
to gateway.
USSD
USSD (Unstructured Supplementary Service Data) is a Global System
for Mobile(GSM) communication technology that is used to send text
between a mobile phone and an application program in the network.
Send SMS
To send SMS
Receive SMS
To receive SMS
Balance manage
Shows SIM balance duration, to set the balance and unit and auto
balance calculation management
Call routing
To pre-define some digit map /call rules to realize the call routing
System
System instruction and setting
Tools
Useful tools
4.2 Status
4.2.1 System Information/Network information/Port information
System information shows product’s name,software version and hardware version etc.
Network Information shows WAN and LAN network IP address, Mac Address and also the link
status.
Port information shows the port basic information and working status.
Figure 4-2-1-1 system /Network /Port information

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Table 4-2-1-1 Description of system/Network/Port Information
Product name
GSM Gateway ETS-16G
Software version
Indicates the firmware version
Hardware version
Indicates the hardware version
Board Version
Indicates the GSM board version
Current time
If connect with external network, it will show the system time
WAN
WAN (Wide Area Network) port information
LAN
LAN (Local Area Network) port Information
Mac Address
Displays the current MAC of the gateway (WAN port and LAN port)
Wan/Lan link status
Displays Wan/Lan port connect status (connected /Disconnected)
Port
Numbers of GSM/CDMA ports .
Enable
Enable displays the status of port (On or Off)
Type
Display answer type (hotline or IVR) when call in
Trunk
Add remote IP of soft switch, SIP server (like VOS) which will send call
traffics to gateway
Balance (min)
Shows the balance (minutes) if we set the balance management, And if
we open this option, it will show the remaining call minutes, when the
call minute is “0”, it will close the port (the port is off)
IMSI
International Mobile Subscriber Identity, it is the uniquely identifies of
SIM card
IMEI
International Mobile Equipment Identity, it is the uniquely identifies of
the module
ASR
Answer Seizure Ratio is a measure of network quality . Its calculated by

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taking the number of successfully answered calls and dividing by the
total number of calls attempted. Since busy signals and other rejections
by the called number count as call failures, the ASR value can vary
depending on user behavior.
ACD
The Average Call Duration (ACD) is calculated by taking the sum of
billable seconds (bill sec) of answered calls and dividing it by the
number of these answered calls.
PDD
Post Dial Delay (PDD) is experienced by the originating customer as the
time from the sending of the final dialed digit to the point at which they
hear ring tone or other in-band information. Where the originating
network is required to play an announcement before completing the
call then this definition of PDD excludes the duration of such
announcements
Status
shows the port’s status: idle, talking, dialing,booting,no card,error.
Codec
Shows the current codec of the SIP voice, generally ETS-16G supports
G.711a/u law, G.723.1, G726,G.729AB
4.2.2 Trunk Information
Trunk information shows the IP trunk quantity and status.
Figure 4-2-2-1 Trunk Information
Table 4-2-2-1 Description of Trunk Information
Trunk information
Displays the IP trunk quantity, type,and status
Number
Index of the IP trunk, you can add 1 piece trunk or maximum 16 pieces
Type
Displays the IP trunk type (account /peer optional)
Enable
Displays the IP trunk on/off
Account
Trunk account name
Status
Displays trunk connection status, connect / uninstall optional
4.2.3 BCCH
The Broadcast Control Channel (BCCH) is a logical broadcast channel used by the base station in
a GSM network to send information about the identity of the network. This information is used
by a mobile station to get access to the network.
This information includes the Mobile Network Code (MNC), the Location Area Code (LAC) and a
list of frequencies used by the neighboring cells (BA: BCCH Allocation List).

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Figure 4-2-3-1 BCCH
Table 4-2-3-1 Description of BCCH
BCCH
Broadcast control channel
LAC
Local Area Code
dbm
The signal gain index, generally use negative, the signal strength is good
if the amount > -80
4.3 Call history
Call history interface shows all the call records and statistics, it includes IP to GSM call history,
GSM to IP call history, CDR, And also provide the interface for clearing all the call history and
duration.
4.3.1 IP to GSM call history
Figure 4-3-1-1 IP to GSM call history

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Table 4-3-1-1 Description of IP to GSM call history
IP to GSM call history
Shows Sip VoIP calls to GSM call history (call termination)
Port
Numbers of GSM/CDMA ports
Call
Call amounts
Duration
All the calls accumulated duration
Answered
The calls amount be answered
Call failure caused by
Sip
the amount of call failure due to the reason of SIP problem
Canceled
The caller side cancel calls amount
Timeout
The timeout failure calls amount
Negotiation failed
The SIP and GSM negotiation failure calls amount
Others
Other reasons leads to call failure calls amount
Call failed by GSM
The calls failed by GSM side reason amount
Busy
The calls failed by answer side busy reason amount
No answer
The calls failed by no answer reason amount
Error
The calls failed by error reason amount
System error
The calls failed by system error reason amount
4.3.2 GSM to IP call history
Figure 4-3-2-1 IP to GSM call history
Table 4-3-2-1 Description of IP to GSM call history
GSM to IP call history
Shows GSM to VoIP call history (call origination)
Port
Numbers of GSM/CDMA ports
Call
Call amounts

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Duration
All the calls accumulated duration
Answered
The calls amount be answered
Call failure caused by
Sip
the amount of call failure due to the reason of SIP problem
Canceled
The caller side cancel calls amount
Timeout
The timeout failure calls amount
Negotiation failed
The GSM and SIP negotiation failure calls amount
Others
Other reasons leads to call failure calls amount
Call failed by GSM
The calls failed by GSM side reason amount
Busy
The calls failed by answer side busy reason amount
No answer
The calls failed by no answer reason amount
Error
The calls failed by error reason amount
System error
The calls failed by system error reason amount
4.3.3 CDR
CDR is the call details records,it records all the details of the call from which ports, call type (IP to
GSM or GSM to IP), call start time, durations, caller number, callee number etc .
Figure 4-3-3-1 CDR

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Table 4-3-3-1 Description of CDR
CDR
Call details records
Port
Numbers of the GSM/CDMA Ports
Call type
Displays the call type from IP to GSM or GSM to IP.
Start time
The calls start time records
Duration(s)
Displays the calls duration (seconds)
Caller Num
Displays the caller ID number
Callee Num
Displays the callee ID number
Download
Click the download button to download the CDR to save in your PC to
keep records, change the file name to file.csv ,then you can open it by
Microsoft excel
4.3.4 Clear history
Note: Click “Clear call history”, it means all the records of call in and call out will be deleted
Click “Clear All Cdr”,it means all Cdr will be deleted
Figure 4-3-4-1 Clear record