Eureka 8870 Series User manual

Before Returning, Call
Eureka Customer Service
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka
Avant de le retourner, appelez le service à la clientèle Eureka
HELPLINE LÍNEA DE AYUDA LIGNE D’AIDE
1-800-282-2886
8 a.m. to 7:30 p.m. (CST), Monday - Friday
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday
8 a.m. a 7:30 p.m. (CST), de Lunes a viernes
10 a.m. a 6:30 p.m. (CST), sábado y domingo
8 h à 19 h 30 (CST), lundi au vendredi
10 h à 18 h 30 (CST), samedi et dimanche
www.eureka.com
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Upright Vacuum Cleaner
Household Type
Aspiradora vertical
tipo doméstico
Aspirateur vertical
de type résidentiel
© 2010 Electrolux Home Care Products, Inc. Printed in China PN83150
O
OW WN NE ER R’ ’S S G GU UI ID DE E
8870 Series
Promotional code: 8860ser09
Special ffer – receive 15% off parts and accessories
when ordering online. Promotion excludes vacuums.
ferta especial – descuente 15% cuando compra partes y
accesorios con el internet. Oferta excluye aspiradoras.
ffre spéciale –recevez 15 % de réduction sur les pièces et les accessoires
lorsque vous commandez en ligne. La promotion exclut les aspirateurs.
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

Where to Find Important Vacuum Cleaner In ormation
Please Retain
Record the model, type and serial number below.
Date of Purchase____________ (keep your receipt)
Model & Type______________________________
Serial Number_____________________________
This information is located on the rating plate on the lower back side of the vacuum.
Refer to these numbers when ordering parts, accessories or when service is needed.
Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
Be ore You Start Your Vacuum Cleaner
Re er to Quick Start Guide or assembly and use.This Owner’s Guide provides
important instructions to prolong the li e o your Eureka vacuum cleaner.
Inspection
Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka
Customer Service HELPLINE 1-800-282-2886 immediately.
Follow caution information wherever you see this symbol.
!
Table o Contents
Important Safeguar s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
How to I entify Parts of Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Filter Maintenance Sche ule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Filter, screen and HEPA filter.
How to Use Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Crevice tool, extension wand, dusting brush, turbo nozzle and stair hose.
How to Maintain Your Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Replace brush roll or cogged belt, check brush roll light and reset button, and change light bulb.
How to Clear a Hose Blockage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Eureka Limited Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Thermal Cut- ff and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Spanish wner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
French wner’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20
rder Forms and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

ENGLISH
Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com 1
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the
electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. eep cord away from
heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. eep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Place
vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• eep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTI NS BEF RE USING THIS VACUUM CLEANER
!
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.
Motor
Do Not il the motor or the brush roll at any time. The bearings are permanently lubricated
and sealed.
WARNING
IMPORTANT SAFEGUARDS
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

2
Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
How to Identi y Parts o Vacuum Cleaner
Brush Roll
HEPA
Filter HF10
Turbo nozzle
Filter cover, filter
and screen
(located inside dust cup)
Headlight
Height adjustment knob
Edge cleaner windows
ON (–) / OFF (O) power switch
ON (–) / OFF (O) brush roll switch
Dust cup
HEPA filter compartment
Check brush roll light
Brush roll reset button
Brush roll cover
Hose wand
Power cord
Hose retainer
Hose
Dusting brush
Hose hook
Tool caddy,
carry handle &
upper cord wrap
Nested crevice tool
& extension wand
Quick release
cord wrap
Handle release
Filter Maintenance Schedule
Maintenance Schedule is also located on back side o dust cup.
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Assemble the vacuum cleaner before using. Moving parts. Make sure ON/OFF switch is in OFF (O) position before plugging in power cord.
DUST CUP – Empty after each use
HEPA FILTER HF10 – Replace within 6 months
FILTER DCF21 –Clean or replace regularly to maintain suction
Close bottom li
until it clicks.
Align li at front; press own
until li snaps into place.
Rinse cover, filter an
screen; ry thoroughly.
Push lever to release bottom li .
Debris will empty.
Empty cup. Pull back
latch to lift off li .
Pull out filter cover,
filter an screen.
Reinstall filter cover,
an filter.
BRUSH ROLL – Clean monthly
Lift latch to
remove dust cup. Lay flat and
unlock door. Replace
filter. Replace door and lock.
Align tab on screen
with slot in cup.
LID WILL N T CL SE WITH UT FILTER IN PLACE
Handle
Cogge Belt
Screen
Filter cover
Filter
DCF21
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

ENGLISH
3 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
Dusting Brush
Furniture, drapes, blinds, bookshelves,
lampshades and vents.
1) Remove hose from hose retainer
from back of vacuum.
2) Place dusting brush on end of hose,
wand or crevice tool.
Combination Crevice Tool
and Extension Wand
Baseboards, corners & between cushions
1) Grasp crevice tool near ridges and
pull apart.
2) Turn ridge end to center.
3) Push crevice tool into wand and place
on end of hose.
Turbo Nozzle and Stair Hose
(with some models or available for purchase)
Use for furniture and stairs.
Make sure vacuum is below you,
pushed against the bottom step.
1) If model has additional stair hose, attach
to end of wand.
2) Attach turbo nozzle to the end of wand
or hose.
NOTE: Hose length can be increased by
releasing the hose from the hose retainer
on back of unit. Reposition hose inside
hose retainer after using accessories.
Handle must be in upright position to ensure that brush roll is lifted off the floor.
Make sure brush roll switch in FF ( ) position before using accessories.
Replace hose end into duster chamber after using accessories.
!
How to Use Accessories
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
4
1) Lower handle to floor and remove
HEPA filter.
2) Unscrew the lens and remove old bulb.
Replace with bulb rated 12v., 10w.,
Type 904 (Fig. 10).
3) Push in new bulb, replace lens cover
and replace screw (Fig. 11).
4) Replace HEPA filter and return to
upright position.
Change Light Bulb
Make sure vacuum is turned off and power cord is unplugged.
How to replace brush roll or belt
1) Use handle release to lower handle
flat onto floor. Turn vacuum over on its
backside and remove 4 screws (Fig. 1).
2) Turn vacuum over to front side and
remove brush roll cover (Fig. 2).
3) Remove brush roll and belt (Fig. 3).
4) Thread new belt around motor shaft
and then the brush roll (Fig. 4).
5) Insert left end of brush roll first and
then the right end (Fig. 5).
6) Rotate brush roll 2 turns to center belt.
7) Replace brush roll cover (Fig. 2). Turn
vacuum over on its backside.
8) Replace screws &closest to
the brush roll first. Then replace
screws &(Fig 6).
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Fig. 2
Fig. 4 Fig. 5 Fig. 6
Fig. 1






Fig. 7 Fig. 8
Fig. 10 Fig. 11
Fig. 9
Fig. 3
Check Brush Roll Light
Turn vacuum off and unplug if
indicator light turns on.
1) Remove debris that caused the brush
roll motor to stall (Fig. 7).
Brush Roll Reset Button
1) Press reset button on the side of the
brush roll cover to reset motor (Fig. 8).
2)
Press top and bottom switches ON (–) and
lower handle to vacuum carpet (Fig. 9).
How to Maintain Your Vacuum Cleaner
Make sure vacuum cleaner is turned off and power cord is unplugged.
Check Cogged Belt. Replace if worn, cut or out of shape
Avoid touching the motor shaft when checking brush roll or belt.
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Maintain Brush Roll
Motor can become hot with normal use.
Do not remove end caps. Remove hair and threads from brush roll periodically.
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of two
years for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.
This warranty is good for two years from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
Note: refurbished or remanufactured products have
a one year limited warranty.
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• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER
TM
and Filtrete
TM
by 3M parts.
What Eureka Will Do
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund
the consumer’s purchase price.
Warranty Registration
Please fill out and return the warranty registration card
accompanying your vacuum.
btaining Warranty Service
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka
Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:
Obtaining Warranty Service
Outsi e Your Community
You must pay the shipping charges to the Eureka
Authorized Warranty Station.
Return Shipping Charges will be paid by the Warranty
Station. When returning parts for repair, please include
the model, type and serial number located on the rating
plate on the lower backside of the vacuum.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty
of Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitations
may not apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your
purchase or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home
Care Products, Inc. under license.
ENGLISH
5 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
Hose Blockage
Loosen lower end of hose and pull hose
retainer out to remove hose. Flex hose
to loosen any blockage (Fig. 1).
Hose Connector
Remove dust cup. Use finger to remove
debris from hose connector opening
(Fig. 2).
Base Hose
Remove brush roll cover. See page 4.
Clear blockage from base hose and
check for debris in brush roll (Fig. 3).
!
How to Clear a Blockage
Make sure vacuum is turned off and power cord is unplugged.
Fig. 1 Fig. 2 Fig. 3
Hose retainer
Back of vacuum
Maintain Filters
Clean or replace filters regularly to maintain suction (see filter maintenace schedule on page 2).
The Eureka Limited Warranty
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612
Mexico: (55) 5343-4384
Electrolux Home Care
Canada: 1-800-282-2886
Electrolux Home Care
North America Service Division
5855 Terry Fox Way
Mississauga, Ontario L5V 3E4
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]

6
Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com
Thermal Cut- ff
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
Make sure vacuum is turned off and power cord is unplugged.
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Problem Cause Solution
Motor will not start.
Power plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Vacuum does not clean
carpet or bare floor.
Dust cup and filter
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
•
If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow through
the filter and screen. Refer to page 2 for filter maintenance. Make
sure filter, screen and dust cup are installed properly.
No suction at the
end of hose.
Dust cup and filter
Filter screen
Hose
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
•
If picking up fine dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks air flow through
the filter and screen. Refer to page 2 for filter maintenance. Make
sure filter, screen and dust cup are installed properly.
• (Located inside dust cup). Check & clean debris to
maintain full air flow. Page 2
• Flex hose and remove debris. Page 5
Vacuum is hard
to push.
Vacuum height setting
Belt
• Adjust knob to a higher position.
• Replace a worn, cut or out of shape belt. Page 4
Brush roll will not turn.
Brush roll switch
Belt
Check brush roll light
Brush roll reset button
• Press brush roll switch to on (–) position.
• Remove debris from brush roll. Replace broken, stretched
or worn belt. Page 4
• If light is on, remove debris from around brush roll. Page 4
• Press reset button. Press top and bottom power switches
on (–) and lower handle. Page 4
Belt • Replace a worn, cut or out of shape belt. Page 4
Hose
• Flex hose and remove debris. Page 5
Bare floor setting
• Turn height adjustment knob to bare floor position and
make sure brush roll switch is in off (O) position.
Carpet height setting
• Turn height adjustment knob to another position. Make
sure power and brush roll switches are on (–).
Power switch • Turn power switch to on (–).
Thermal cut-off • See above.
Product Support Questions: Contact Eureka at [phone]
Sales Inquiries: Contact Sylvane at [phone]