
Ceiling Fan Warranty.
You must have the original purchase receipt or bill of sale to make a warranty claim. No
claim will be accepted unless proof of date of purchase is available at the time of
making the warranty claim.
Ceiling Fan Warranty Period.
The ceiling fan itself, excluding accessories such as the Remote Control Transmitter
and Receiver, is covered by a 5 year warranty. During this period, Fantasia Distribution
Ltd will, at its discretion, repair or replace defective product. During this 5 years, the
owner is responsible for labour costs incurred in removing and re-installing the fan, and
paid by Fantasia Distribution Ltd. The cost of obtaining or using special access
equipment (scissor lifts, scaffolding etc.) is specifically excluded, and it is the
responsibility of the owner to provide such equipment and have it safely installed and
operated.
Remote Control Warranty Period.
covered by a 2 year repair or replacement warranty
Balance of Warranty on Repaired or Replaced Products.
Any replaced or repaired product is covered only by the balance of the warranty
remaining on the original article.
Transfer of Warranty.
If the dwelling where the fan or remote control is installed changes hands, the balance
of the warranty passes to the new owner, providing the original bill of sale for the
product is retained by the new owner.
Warranty for the fan does not cover damage to the fan if it is moved from one dwelling
to another during the warranty period. The warranty is voided in total if the product is
sold as second hand goods.
The following is NOT covered by warranty.
1. Any damage incurred after delivery to the owner that is not caused by a fault in the
products materials or workmanship; damage from lightning or power surges;
incorrect installation; damage due to incorrect installation; water damage of any
kind; installation or use outdoors; damage arising from connection to or use with
alternative power systems (e.g. inverters, solar, etc.).
2. Ceiling fans not installed by a qualified electrician.
3. Repair of a ceiling fan used incorrectly, accidentally damaged, modified in any way
or not serviced in accordance with the maintenance instructions.
4. The cost of transporting and insuring the ceiling fan between the nearest Fantasia
Distribution Ltd agents' service depot and its normal location.
These costs must be met by the purchaser
5. Subject to any statutory provisions to the contrary, claims for damage to furniture,
carpet, walls, ceilings, foundations or any other consequential loss either directly
or indirectly resulting from a faulty ceiling fan.
6. Ceiling Fans not purchased and installed in Mainland UK.
7. A service fee will be charged where; there is nothing wrong with the ceiling fan or;
the defective operation of the ceiling fan is due to failure of electricity or; the
installation is not in accordance with Fantasia Distribution Ltd instructions and/or
applicable local regulations or; the defects have been caused by incorrect
application or abuse of the ceiling fan or; the damage has been caused by
unauthorized persons attempting to repair the fan.
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