EuroFans Neptune Setup guide

OWNERS INSTRUCTION MANUAL
54”/137cm
Neptune
with LED
INSTALLATION
OPERATION
MAINTENANCE
CAUTION
READ INSTRUCTIONS CAREFULLY FOR SAFE
INSTALLATION AND FAN OPERATION. IF UNSURE CONSULT
A QUALIFIED ELECTRICIAN
SUITABLE FOR 230V/50 CYCLE ELECTRICAL SUPPLY
Enquiries on installing your fan please call our help line on
01959-564440
[e-mail]

IMPORTANT NOTES :
Please minimise risk of electrical shock by switching off electricity supply
at the main circuit breaker. And read the following point carefully.
1. To ensure the success of the installation be sure to read the instructions and study the
diagrams thoroughly before commencing.
2. All electrical work should only be undertaken after disconnection of the power by
removing fuses or turning off the circuit breaker to ensure all pole isolation of the
electrical supply. If you are in any doubt the services of a qualified electrician should be
sought to ensure that all work is carried out in accordance with the I.E.E. Regulations,
current good practice and other national and local electrical codes.
3. Make sure that your installation site will not allow the rotating fan blades to come into
contact with any object and that there is a minimum clearance of 150mm (6”) from the
blade tip to the wall or ceiling. Please note that the bigger this clearance is the better the
airflow from your fan will be. Ensure the blades are mounted at a minimum height of 2.3
meters (7’6”) from the floor when the fan is installed.
4. The fixing point for the fan must be able to support a weight ten times that of the net
weight of the fan. Net weights can be found on the bottom of the unit’s box. If you are
mounting the fan to a ceiling junction box, the box and it’s fixing must be able to support
the moving weight of the fan and must not twist or work loose.
5. The fan must be earthed.
6. Do not connect the fan motor to a dimmer switch. This may give an unsatisfactory
performance (motor hum) and cause damage to the motor.
7. It is not recommended that ceiling fans and gas appliances are operated in the same room
at the same time.
8. The fan must be turned off and stopped completely before reversing the fan direction. This
will prevent any damage to the motor of the unit or controller (if installed).
9. Do not insert anything into the fan blades while the fan is operating. This will damage the
blades and upset the balance of the unit causing the unit to wobble.
10. After the fan is completely installed make sure that all connections are secure
and tight to prevent any problems.
11. Because of the fan’s natural movement, some connections may loosen. Check the support
connections, brackets and blade attachments twice a year to make sure they are all
secure. If they are loose tighten with a screwdriver. ( It is not necessary to take the fan
down from the ceiling )
Note : The important safeguards and instructions given in this manual are not meant to cover
all possible conditions and situations that may occur. It must be understood that common
sense, caution and care are factors, which cannot be built into any product. These factors must
be supplied by the persons caring for and using the unit.
For installation advice, or in the unlikely event of damaged or missing parts please ring:
HELP LINE : [phone]
[email protected]

PART LIST
20W 3000K LED

All electrical work should only be undertaken after disconnection of the power by removing
fuses or turning off the circuit breaker to ensure all pole isolation of the electrical supply.
Your fan can be installed in either of two options. It can be installed as a flush mount fan
(Picture B), i.e. it is mounted as close to the ceiling as possible. It can also be installed as a
drop rod style of fan (Picture A). In this situation the drop rod assembly is used to lower the fan
down from it’s mounting position slightly. Extension rods, ranging from 12” to 72” (your fan is
supplied with 6” Drop rod in the box), are available if you need to lower your fan further. (This is
normally the case in conservatories or rooms with very high ceilings.)
Rods can be trimmed if necessary. If trimming is required cut excess from the bottom of the rod
and re-drill a hole for the cotter pin.
Picture A
Drop Rod Style
Installing the fan
Picture B
Flush Mount Style

The following steps will guide you to a successful installation:
The hanging bracket should be screwed on to a firm flat
surface. The fixing location must be able to withstand
ten times the static weight of the fan. If you have any
doubts as to the ability of your intended fixing location to
be able to with stand this loading please contact our
service help-line or another competent authority to
advise you. In most situations two wood screws screwed
in to a wooden joist is more than adequate to support
your ceiling fan
The hanging bracket should be screwed onto the joist
with the two wood screws provided. The washers
provided should go in the following sequence:
Screw head > Steel round washer > Black rubber round washer > Hanging bracket > Ceiling.
Screw the hanging bracket to the ceiling and make sure all connections are secure to
prevent the fan from falling . Fixings must screw into a joist and not just the plasterboard.
Leave two of the canopy screws, opposite each other, loose in their holes in the hanging
bracket but store the other two safely.
2. Attaching the blades
1. Hanger bracket installation
Put the wood blade onto the motor, align the
holes on the motor (See PIC. A), please be noted,
the blade has direction way, don’t put wrong way.
Using the screws and fiber washers provided to
screw them firmly. Ensure the screws are
tightened up firmly.
1. Hanging bracket installation
2. Attaching the blades
3. Down rod assembly style or flush mount assembly
4. Remote Control and Wiring instructions
5.
Installing shade
Unscrew the six screws at boss of
upper housing, remove the upper
housing.
PIC. A

PIC. B
3. Drop rod assembly
Loosen the drop rod set screws on the boss,
which is on top of the motor and insert the drop
rod into the drop rod boss on top of the motor
casing. Turn gently to align the holes in the
boss with those in the rod. Ease the split pin
through the boss and the rod taking care not to
pinch or damage any cables. Fix in place by
replacing the cotter pin.
Tighten all set screws at this point. This
prevents the rod and the fan moving in relation
to one and other. It also assists in maintaining a
good earth continuity through the fan, which is
important to the safety of the unit.
Failure to tighten the locking screws down may
cause the motor to oscillate badly.
Remove the cotter pin and cross pin from the
drop rod boss of the fan. If a longer drop rod
(12” to 72” rod) is going to be used transfer the
ball joint and the earth wire to the longer rod.
Put the drop rod through the flared end of the
canopy and pass the electrical supply leads
from the top of the motor through the drop rod
until they exit at the top of the rod. Always
ensure the rod passes through the canopy and
boss cover before the rod is connected to the
fan If an extension rod longer than 18” inches is
to be used, the cables will need to be extended
in an appropriate way.
CLIPPING LATCH
After finishing blade assembly, replacing the
upper housing back and screw it down tightly.
(See PIC. B)
Please be noted, the position of arrow pointed
in the picture must be align reverse switch
when the housing is screwed back.
The canopy can be screwed onto the fan at
same time if you would like to install your fan
in flush mount style. Please refer 3-1 flush
mount assembly.

Once the drop rod assembly has been fitted-
Lift the fan up to the hanger bracket, steer the
ball in from the side of the bracket and lower it
into the recess of the bracket.
Rotate the ball around until the groove in the
side of the ball aligns with the protrusion on the
upper edge of the recess. When aligned the fan
should drop slightly as it assumes the correct
position.
This is to prevent rotation of the rod and fan
when the unit is working.
REFER NEXT TO STEP 4/PAGE7 FOR THE
WIRING INSTRUCTIONS.
3-1 Flush mount assembly
Remove the plastic decoration cover on the
canopy, then put the canopy onto the drop rod
boss of the fan. Using the 3 upper housing
screws to screw the canopy tight
Please refer the picture at right side.
Once the flush assembly had been fitted, hang
the motor on hanging bracket with temporary
support (a hook) for wiring connection.

4. Remote Control and Wiring Instructions
Your fan is supplied with a radio frequency remote control unit, and the fan does not have a pull
switch for speed control, the fan can only be controlled by remote control. You can find the unit
in the box. The above are the pictures of receiver and transmitter. Before connecting the wiring,
please set up the code of remote control.
CODE SWITCH: Codes are set by pushing dip switches up or down. It is imperative that the code
used for both transmitter and receiver is exactly the same, otherwise the remote control will not
work. Please note the code switch will enable you to operate a second remote controller
independently. For example, if you have two ceiling fans with 2 remote control units, set 2
different codes for each set of transmitter/receivers. This means you can operate each ceiling fan
independently. Please see following drawing.
Please refer to instruction of remote control for more information.
PLEASE NOTE :
Before installation ensure that the electricity supply is disconnected and that all wiring
is carried out in accordance with I.E.E. Regulations, current good practice, national
and local electrical codes. Improper installation may result in an electrical short and
may void your warranty.
IMPORTANT : THIS APPLIANCE MUST BE EARTHED.

Once the cables of the fan have been connected
offer the canopy up to the hanging bracket and
insert the screws in the hanging bracket. Tighten all
the screws to ensure a good safe fixing.
It is important to fix the canopy properly as this
offers another level of safety should anything
happen to the hanging bracket.
Put the receiver of remote control through hanger
bracket (as picture).
Connect the A.C. power supply wires that come
from the ceiling to the Brown and blue wire of
receiver which is mark with label “L” & “N”. In
most cases, BROWN/RED wire is LIVE is
connected to “L” BROWN wire , BLUE/BLACK
wire is NEUTRAL is connected to “N” BLUE wire.
GREEN/YELLOW wire is EARTH.
Connect the 4 lead wires coming from the fan
housing with 4 wires coming from the other side
of the remote control receiver where indicated
sticker with brown, blue, orange block.
BRN TO BROWN (Live wire of fan)
BLUE TO BLUE (Neutral wire of fan & light)
ORG TO ORANGE (Live wire of light)
GRN/YEL TO GRN/YEL (Earth wire)
Once the cables of the fan have been connected
offer the canopy up to the hanging bracket and
insert the screws in the hanging bracket. Tighten
all the screws to ensure a good safe fixing.
It is important to fix the canopy properly as this
offers another level of safety should anything
happen to the hanging bracket.

5. install bulb and shade
This fan is supplied with LED light kit
20W 3000K dimmable, the LED light was
pre-assembled under the fan and secured with a
transparent flat cover for safety concern (DO NOT
REMOVE).
Now is a good time to test that the fan and remote
control operates correctly. Turn on the power and
use the transmitter to Control your fan, checking
the fan speeds and light kit\ are worked properly.
After checking all the functions are worked
properly, replace the shade into the light fitter
and twist it tight. Ensure the shade is tighten
firmly, the shade will drop off and break if it is not
installed properly .
Now, your fan installation is complete.
Operating instructions
Having checked that all electrical connections are securely made and insulated, turn on the
power and check the operation of the fan.
The slide switch on the other side of the switch housing changes the direction of rotation of the
blades. (Remember to let the fan slow to a complete stop before changing the direction of
rotation). When looking up at the fan blades, anti –clockwise rotation achieves a downward flow
of air and clockwise rotation achieves an upward movement of air.
Summer operation – In warm weather a downward movement of air is more desirable as this
achieves a greater cooling effect.
Winter operation – In winter a movement of air moving upwards and then back down the sides of
the room achieves a more balanced temperature throughout the room.
If a wall control or remote control system has been used refer to the accompanying leaflets
enclosed in these systems.

Blade balancing
Whilst every precaution is taken at the factory to ensure your fan is of the highest quality,
imbalance may occur. This may be due to slight irregularities in the blades or blade carriers.
Deviating from these instructions can cause further problems.
The following procedure may help to rectify the situation.
The hanging bracket must always be tight against the ceiling so that no movement can occur.
Make sure that the rod is firmly locked into the boss on top of the fan. The locking screw
should be securely tightened.
Check all the blades are firmly tightened on to their carrier brackets.
Check all the carrier brackets are tightened on to the motor firmly.
Blade tracking can easily be checked by holding a yardstick or similar measure vertically from
the ceiling to the tip of the blade. Then check all blades measure the same distance from that
point. To correct slight problems in the alignment of a blade, gently bend the carrier to bring it
back in line.
Changing over two adjacent blades – may correct any imbalance.
Use the universal balancing kit supplied with the fan.
Please note that drop rod styles of fans do have a slight level of movement but this is in no
way dangerous.
Care and cleaning
Ensure that checks of the fixings take place periodically. (see Safety Precaution 11)
Periodic cleaning of your new fan is recommended particularly the blades. The plated or
painted surfaces of your fan have been sealed with a lacquer to minimize any discoloration or
tarnishing. Therefore use a soft brush or lint free cloth to avoid scratching the surface.
The motor has permanently sealed bearings so no lubrication is necessary
Do not use water when cleaning you fan as this could damage the surfaces of the casing and
the blades and may create the possibility of a electric shock.
Product Disposal Instructions
This product has been classed as Electrical or
Electronic Equipment and should not be disposed
of with other household or commercial waste at the
end of it’s working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
precise and minimize the impact upon the
environment.

Ceiling Fan Warranty.
You must have the original purchase receipt or bill of sale to make a warranty claim. No
claim will be accepted unless proof of date of purchase is available at the time of making
the warranty claim.
Ceiling Fan Warranty Period.
The ceiling fan itself, excluding accessories such as the Remote Control Transmitter and
Receiver, is covered by a 5 year warranty. During this period, Fantasia Distribution Ltd
will, at its discretion, repair or replace defective product. During this 5 years, the owner is
responsible for labour costs incurred in removing and re-installing the fan, and for
transport costs to Fantasia Distribution Ltd’s repair centre. Return freight will be paid by
Fantasia Distribution Ltd. The cost of obtaining or using special access equipment
(scissor lifts, scaffolding etc.) is specifically excluded, and it is the responsibility of the
owner to provide such equipment and have it safely installed and operated.
Remote Control Warranty Period.
Fantasia Distribution Ltd’s Remote Control Receivers and Transmitters (Handsets) are
covered by a 2 year repair or replacement warranty
Balance of Warranty on Repaired or Replaced Products.
Any replaced or repaired product is covered only by the balance of the warranty
remaining on the original article.
Transfer of Warranty.
If the dwelling where the fan or remote control is installed changes hands, the balance of
the warranty passes to the new owner, providing the original bill of sale for the product is
retained by the new owner.
Warranty for the fan does not cover damage to the fan if it is moved from one dwelling to
another during the warranty period. The warranty is voided in total if the product is sold
as second hand goods.
The following is NOT covered by warranty.
1. Any damage incurred after delivery to the owner that is not caused by a fault in the
products materials or workmanship; damage from lightning or power surges;
incorrect installation; damage due to incorrect installation; water damage of any
kind; installation or use outdoors; damage arising from connection to or use with
alternative power systems (e.g. inverters, solar, etc.).
2. Ceiling fans not installed by a qualified electrician.
3. Repair of a ceiling fan used incorrectly, accidentally damaged, modified in any way or
not serviced in accordance with the maintenance instructions.
4. The cost of transporting and insuring the ceiling fan between the nearest Fantasia
Distribution Ltd agents' service depot and its normal location.
These costs must be met by the purchaser
5. Subject to any statutory provisions to the contrary, claims for damage to furniture,
carpet, walls, ceilings, foundations or any other consequential loss either directly or
indirectly resulting from a faulty ceiling fan.
6. The Ceiling Fans not purchased and installed in Mainland UK.
7. A service fee will be charged where; there is nothing wrong with the ceiling fan or;
the defective operation of the ceiling fan is due to failure of electricity or; the
installation is not in accordance with Fantasia Distribution Ltd instructions and/or
applicable local regulations or; the defects have been caused by incorrect application
or abuse of the ceiling fan or; the damage has been caused by unauthorized persons
attempting to repair the fan.

54”/137cm
Neptune
with LED
FANTASIA DISTRIBUTION LTD.
Unit B. The Flyers Way, Westerham, Kent, TN16 1DE
Tel : [phone] Fax : [phone]
E-MAIL: [email protected]

54”/137cm
Neptune
with LED
Please cut out this warranty page and send it in an envelope to the address
below.
Alternatively please go to our website www.fantasiaceilingfans.com and fill in the
warranty section there.
FANTASIA DISTRIBUTION LTD.
Unit B. The Flyers Way, Westerham, Kent, TN16 1DE
Tel : [phone] Fax : [phone]
E-MAIL: [email protected]