Eurotech ReliaGATE 10-05-34 Product information sheet

Original User Ma nu a l
ReliaGATE 10-05-34
Multi-Service Gateway & Edge Controller
Rev. 1-0 — 13 May 2016 — REGATE-10-05-34_UserMan_EN_1-0 — ENGLISH

Trademarks
All trademarks and registered trademarks are the property of their respective owners.
Revision history
Revision
Description
Date
1-0
First release
13 May 2016
© 2016 Eurotech SpA - Via Fratelli Solari 3/A - 33020 AMARO (UD) - Italy

ReliaGATE 10-05-34 User Manual Rev 1-0
Table of contents
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TABLE OF CONTENTS
T rademarks
2
Revision his t ory
2
T a bl e o f c on te n ts
3
1 I m po rta n t In f o rmat ion
7
1 . 1 S ignals used in t his documen t
7
1 . 2 Disclaimer o f liabili t y
8
1 . 3 I n t ended audience
8
2 S afety In str u ct ion s
9
2 . 1 O bserve an t is t a t ic precau t ions
9
2 . 2 Connec t power supply correc t ly
9
3 How to receive technical assistance 11
3.1 How to receive technical support 11
4 Conventions used in this document 13
4.1 Conventions for signal names 13
4.2 Abbreviations for direction and electrical characteristics of a signal 13
5 Product overview 15
5.1 Product labels 16
6 Declaration of Conformity 17
6.1 FCC Class A notice 17
6.2 RoHS compliance 17
6.3 WEEE compliance 17
7 Technical Specifications 19
8 Getting started 21
9 Product interfaces 23
9.1 Front panel interfaces 23
9.1.1 DIP switch selector functions 23
9.1.2 8-position connector functions 23
9.2 Rear panel interfaces 24
9.3 LED indicators 25
9.4 Service panel interfaces 26
10 Interfaces in detail 27
10.1 Power supply 27
10.1.1 Power supply parameters 27
10.1.2 Power supply connector pinout 27
10.1.3 How to turn ON the ReliaGATE 10-05-34 27
10.1.4 How to turn OFF the ReliaGATE 10-05-34 27
10.1.5 How to manage the ReliaGATE 10-05-34 power consumption 27
10.1.6 How to perform a power reset of the ReliaGATE 10-05-34 28
10.2 Wi-Fi and Bluetooth 29
10.2.1 Wi-Fi specifications 29
10.2.2 Bluetooth specifications 29
10.3 Cellular 30
10.4 The MicroSIM card receptacle 30
10.5 Ethernet port 31

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10.5.1 Connector pinout 31
10.5.2 Port specifications 31
10.6 Host USB port 32
10.6.1 Connector pinout 32
10.7 COM ports 0 and 1 33
10.7.1 How to insert RS-485 fail-safe and termination resistors 33
10.7.2 COM ports pinout 34
10.8 The MicroSD card receptacle 35
10.9 Console port 36
10.9.1 Connector and mating connector specifications 36
10.9.2 Connector pinout 36
10.10 RTC (Real Time Clock) 37
10.10.1 The RTC device "/dev/rtc1" 37
10.11 Watchdog 38
10.11.1 How to enable / disable the watchdog 38
10.12 The Programmable pushbutton 38
11 The Software 39
11.1 The Linux OS distribution 39
11.2 The bootloader procedure 39
11.2.1 How to select the Linux kernel sources 39
11.2.2 How to set up a correct eMMC card partition 39
12 How to access the interfaces under Linux 41
12.1 Ethernet port 41
12.2 Wi-Fi and Bluetooth 41
12.3 Modem 41
12.4 COM ports 0 and 1, Console port 41
12.4.1 How to test a COM port 41
12.5 LED indicators 42
12.5.1 How to manage a LED 42
12.6 Flash Memory 43
12.7 RTC 44
12.7.1 How to manage the timestamp registers 44
12.7.2 How to manage the user-available byte 44
12.7.3 How to manage the sleep mode (example) 45
12.8 Watchdog 46
12.8.1 How to manage the watchdog using the C programming language 46
12.8.2 How to manage the watchdog from the command line 46
12.8.3 How to obtain further information 47
12.9 The Programmable pushbutton 47
13 How to log in the Administration Console 49
13.1 How to login using the Console port 49
13.2 How to login via Secure Shell (SSH) 49
13.2.1 How to login if your development PC is running Linux 49
13.2.2 How to login if your development PC is running Windows 49
13.3 How to change your security settings 50
14 Eurotech M2M / IoT solutions 51
14.1 Everyware Software Framework (ESF) 51
14.2 The ESF Web UI 51
14.3 Everyware Cloud (EC) 52
14.4 For further information 52
15 Mechanical specifications 53
15.1 ReliaGATE 10-05-34 mechanical dimensions 53

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15.2 Mounting bracket mechanical dimensions 54
16 How to install the product 55
16.1 How to install the ReliaGATE 10-05-34 using the Mounting Bracket 55
16.2 Optional: How to install the ReliaGATE 10-05-34 using the DIN Rail Mounting Kit 56
16.2.1 How to replace the Mounting Bracket with the DIN Rail Mounting Kit 56
16.2.2 How to install the ReliaGATE 10-05-34 on a DIN rail 58
16.2.3 How to remove the ReliaGATE 10-05-34 from a DIN rail 58
17 How to maintain the product 59
17.1 Use antistatic precautions 59
17.2 Remove the power supply 59
17.3 Inspect the installation of the product 59
17.4 Clean the product 59
Notes 61

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ReliaGATE 10-05-34 User Manual Rev 1-0
1 Important Information
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1 IMPORTANT INFORMATION
CAREFULLY READ AND UNDERSTAND THE INSTRUCTIONS CONTAINED IN THIS
DOCUMENT BEFORE INSTALLING / OPERATING THE PRODUCT.
KEEP THIS DOCUMENT FOR FUTURE REFERENCE.
Whenever you have any doubt regarding the correct understanding of the instructions contained in this
document contact your local Eurotech Technical Support Team (see the last page of this document for
further details).
To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the following
precautions, as well as using good technical judgment, whenever installing / operating the product.
1.1 Signals used in this document
DANGER
INDICATES A HAZARD WITH A HIGH LEVEL OF RISK WHICH, IF NOT AVOIDED, WILL
RESULT IN DEATH OR SERIOUS INJURY
WARNING
INDICATES A HAZARD WITH A MEDIUM LEVEL OF RISK WHICH, IF NOT AVOIDED, COULD
RESULT IN DEATH OR SERIOUS INJURY
CAUTION
INDICATES A HAZARD WITH A LOW LEVEL OF RISK WHICH, IF NOT AVOIDED, COULD
RESULT IN MINOR OR MODERATE INJURY
NOTICE
Indicates practices not related to personal injury, such as:
l
An instruction to follow to use the product effectively
l
A statement of company policy related to product or property protection

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1 Important Information ReliaGATE 10-05-34 User Manual Rev 1-0
1.2 Disclaimer of liability
Eurotech has reviewed the contents of this document to ensure accuracy and consistency with the
hardware and software described.
Always refer to the latest available manual revision available at: www.eurotech.com.
1.3 Intended audience
This document is intended for system developers, who are skilled persons with a thorough knowledge in
installing and implementing computer systems, networks, and related operating software.

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2 Safety Instructions
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2 SAFETY INSTRUCTIONS
Observe the following safety instructions when installing / operating the product.
Failure to comply with these instructions or with specific warnings elsewhere in this document violates
safety standards of design, manufacture, and intended use of the product.
Eurotech assumes no liability for any failure to comply with these instructions.
2.1 Observe antistatic precautions
NOTICE
PREVENTING ELECTROSTATIC DISCHARGE (ESD)
When handing the product described in this document, always use appropriate
antistatic precautions to avoid damages due to electrostatic discharge.
For example: use a wrist strap or ESD cuff kept in constant contact with bare skin
and attached to an ESD ground.
2.2 Connect power supply correctly
WARNING
ELECTRIC SHOCK HAZARD
Before applying power, thoroughly review all installation, operation, and safety instructions.
Failure to supply power correctly, or failure to follow all operating instructions correctly, may
create an electric shock hazard, which could result in personal injury or loss of life, and / or
damage to equipment or other property.
To avoid injuries:
l
Before operating any equipment, carefully read any supplied instructions
l Do not perform any connections with wet hands
l Check any power cords for damage before using them
l Use certified power cables. The power cables must meet the power requirements of the
device
l
Position cables with care. Avoid positioning cables in places where they may be
trampled or compressed by objects placed on them
l Take particular care of plugs, power-points and outlets. Avoid overcharging them
l Always disconnect power and discharge the circuits before touching them
l Only start the product with a power supply that meets the requirements stated on the
voltage label. In case of uncertainties about the required power supply, contact the
Eurotech Technical Support Team (see the back cover for full contact details) or the
electricity authority.

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ReliaGATE 10-05-34 User Manual Rev 1-0
3 How to receive technical assistance
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3 HOW TO RECEIVE TECHNICAL ASSISTANCE
3.1 How to receive technical support
If you have technical questions, or if you cannot isolate a problem with your product, or for any inquiry
about repair and returns policies, contact:
l
The Eurotech Global Support Center: https://eurotech.desk.com/
l Your local Eurotech Technical Support Team: see the back cover for full contact details.

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4 Conventions used in this document
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4 CONVENTIONS USED IN THIS DOCUMENT
4.1 Conventions for signal names
Convention
Description
GND
Digital ground plane
#
Active low signal
_P
Positive signal in differential pair
_N
Negative signal in differential pair
4.2 Abbreviations for direction and electrical characteristics of
a signal
Convention
Description
I
Signal is an input to the system
O
Signal is an output from the system
IO
Signal may be input or output
P
Power and ground
A
Analog signal
3.3
3.3 V signal level
5
5 V signal level
NC
No Connection
Reserved
Use is reserved to Eurotech

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ReliaGATE 10-05-34 User Manual Rev 1-0
5 Product overview
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5 PRODUCT OVERVIEW
The ReliaGATE 10-05-34 is a compact and lightweight device intended to be used as Multi-Service IoT
Gateway. It is based on the NXP i.MX285 CPU, with 512MB of RAM, 4GB of eMMC, and a user-
accessible microSD slot.
It is suitable for intensive workload in industrial applications. It supports a 9 to 36 V power supply with
transient / surge / noise / reverse polarity protection, two protected serial ports (RS-232 and RS-485), and
one noise and surge protected USB port. An internal battery provides up to 30/50 minutes of uptime and
allows for a safe system shutdown in case of a blackout.
The ReliaGATE 10-05-34 can be equipped with Everyware™ Software Framework (ESF), a commercial,
enterprise-ready edition of Eclipse Kura, the open source Java/OSGi middleware for IoT gateways.
The ReliaGATE 10-05-34 can also take advance of Everyware Cloud (separately available). Everyware
Cloud (EC) is a specialized cloud solution that allows you to easily connect, configure and manage your
device through all its life-cycle.
A Development Kit is available upon request. It allows you to quickly and easily start the development of
your applications.
Figure 5.1 - The ReliaGATE 10-05-34

5 Product overview
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5.1 Product labels
The product label is placed on the bottom side of the product.
Ref#
Label content
Label exam pl e
1
• ReliaGATE model number
• ReliaGATE serial number
• WEEE symbol
• CE mark
• Ethernet MAC address
• IMEI number
• FCC ID numbers
• Power details

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6 Declaration of Conformity
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6 DECLARATION OF CONFORMITY
The ReliaGATE 10-05-34 conforms to the following:
l Reduction of Certain Hazardous Substances (RoHS2)
l CE Mark
l Wi-Fi and Bluetooth Radio:
oCE - EN300 328 (2.4GHz ISM), EN50371 (EMI), EN301 489 (EMC)
oFCC - 15.209 (General RF device), 15.247 & 15.249 (2.4GHz ISM)
l
Cellular Radio:
oFCC PART 22, 24 & 27 and suitable GSM radio certifications
l IEC/UL 60950-1 Information Technology Equipment - Safety - Part 1: General Requirements
l Product compliance with part 15.21 of FCC
6.1 FCC Class A no t i ce
Conditions of operation
This product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This product may not cause harmful interference
2. This product must accept any interference received, including
interference that may cause undesired operation.
FCC Radio Frequency
Interference statement
This product has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy,
and if it is not installed and used in accordance with the instruction manual,
Modifications
it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the
interference at his own expense.
Any modifications made to this product that are not approved by Eurotech
may void the authority granted to the user by the FCC to operate this
product.
Product FCC IDs FCC ID: UKMMRG1005
Contains FCC ID: XPYLISAU201
STATEMENT：
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference.
(2)This device must accept any interference received, including interference that may cause undesired
operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the

6 Declaration of Conformity
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interference at his own expense.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm
between the radiator and your body.
6.2 RoHS compliance
The product described in this document, including all its components and its sub-assemblies, have been
manufactured in compliance with the Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic
equipment.
6.3 WEEE compliance

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6 Declaration of Conformity
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In compliance with the Directive 2012/19/EU of the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE), the symbol on the right,
shown on the product or within its literature, indicates separate collection for this electrical
and electronic equipment (EEE) that has been placed on the market after 2005.
This product, at the end of its life cycle, must be collected separately and managed in
accordance with the provisions of the current Directive on waste electrical and electronic
equipment.
Because of the substances present in the product, improper use or disposal of the refuse
can cause damage to human health and the environment.
To avoid any possible legal implications, contact your local waste collection body for full
recycling information.

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7 TECHNICAL SPECIFICATIONS
Specifications
Description
Processor
CPU
NXP i.MX285, 454MHz, 1 core
Memory
RAM
512 MB, DDR2
Storage
Embedded
4 GB eMMC
Other
1x MicroSD slot (user accessible)
I/O Interfaces
Ethernet
1x Fast Ethernet port
USB
1x USB 2.0 Host port (Noise and Surge Protected)
COM
1x RS-232 (3-wire, Surge Protected)
1x RS-485 (Surge Protected, with Termination and Fail-safe Resistors)
1x Console port (RS-232 Serial port)
Radio interfaces
Cellular
3 G global (integrated)
Wi-Fi / BT
802.11b,g,n / 4.0 BLE
Antennas (external)
1x SMA: Cellular
1x RP-SMA: W i- F i / Bluetooth
Other
RTC
Yes
External Watchdog
Yes
UPS
Integrated Li-ion Battery (3.7V, 48mAh), Safe shutdown and Power state restore
LEDs
1x Power
1x Cellular activity
2x User configurable
Buttons
1x Reset, 1x Programmable
SIM slot
1x MicroSIM (user accessible)
Power
Input
Nominal: 24 V dc; Range: 9 - 36 V dc with Transient, Surge, Noise, Reverse
Polarity, Overvoltage protection
Consumption
1.5 W idle
Environment
Operating Temp
0 °C to +50 °C
Storage Temp
-40 °C to +85 °C
Certifications
Regulatory
CE, FCC
Safety
IEC/UL 60950-1
Environmental
RoHS2; REACH
Radio
CE - EN 300 328 (2.4 G Hz ISM), EN 50371 (EMI), EN 301489 (EMC)
FCC - 15.209 (General RF device), 15.247 & 5.249 (2.4 G Hz ISM)
Cellular
PTCRB
FCC PART 22, 24 & 27 and suitable GSM radio certifications
Ingress
IP40
Mechanical
Enclosure
Material: ABS (Color: blue) and Aluminum
Dimensions
112 (L) x 68 (W) x 37 (H); mm
Weight
180 g (Mounting Bracket included)
Mounting
Mounting Bracket (Optional: DIN Rail Mounting Kit)