Eurotech ReliaGATE 10-20 User manual

ReliaGATE 10
-20
Multi
-Service Gateway and Edge Controller
USER MANUAL
Revision 1 – October 2014 – 110129-00011

© 2014 Eurotech
Trademarks
All trademarks both marked and unmarked appearing in this document are the property of their respective
owners.
Revision history
Revision
Description
Date
1
Initial release
October 2014

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Table of Contents
Trademarks.................................................................................................................................................................. 2
Revision history ........................................................................................................................................................... 2
Table of Contents............................................................................................................................................... 3
Safety and Regulatory ........................................................................................................................................ 4
Overview......................................................................................................................................................... 11
Block Diagram............................................................................................................................................................ 12
Features..................................................................................................................................................................... 13
Product Options......................................................................................................................................................... 14
Related Documents ................................................................................................................................................... 14
Interfaces ........................................................................................................................................................ 15
Power......................................................................................................................................................................... 17
Communications........................................................................................................................................................ 18
User Interface............................................................................................................................................................ 22
Discrete I/O................................................................................................................................................................ 24
System Specifications....................................................................................................................................... 25
Mechanical ................................................................................................................................................................ 25
Power Supply............................................................................................................................................................. 26
Communication ......................................................................................................................................................... 26
Discrete I/Os.............................................................................................................................................................. 29
Environmental ........................................................................................................................................................... 29

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Safety and Regulatory
Carefully read and understand the instructions in this manual before using this device.
Whenever you have any doubt regarding the operation of this device, consult this manual or contact your local
Eurotech Technical Support Team (see the last page of this manual for details).
Keep this manual for future reference.
To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the following
precautions, as well as using good technical judgment, whenever installing or using the device.
Eurotech has made every effort to ensure the accuracy of this document; however, Eurotech assumes no
liability resulting from any error/omission in this document, or from the use of the information contained
herein.
Eurotech reserves the right to revise this document or to make changes to its content at any time without any
obligation to notify any person of such revision or changes.
Alerts that can be found throughout this manual
SYMBOL
MEANING
DANGER
Information highlighting potential electrical shock hazards:
•Personal injury or death could occur.
•Damage to the system, connected peripheral devices, or software could occur.
Always use appropriate safety precautions. Also ensure that the installation meets all the requirements as set out for
the environment that the equipment will be deployed in.
WARNING
Information highlighting potential hazards:
•Personal injury or death could occur.
•Damage to the system, connected peripheral devices, or software could occur.
Always use appropriate safety precautions. Also ensure that the installation meets all the requirements as set out for
the environment that the equipment will be deployed in.
NOTE
These will highlight important features or instructions.

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Safety notices and warnings
Observe the following safety precautions during all phases of operation, service, and repair of the device.
Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety
standards of design, manufacture, and intended use of the device.
Eurotech assumes no liability for the customer’s failure to comply with these requirements.
The safety precautions listed below represent warnings of certain dangers of which Eurotech is aware. You, as
the user of the device, should follow these warnings and all other safety precautions necessary for the safe
operation of the device in your operating environment.
Do not operate in an explosive atmosphere
WARNING
Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical
equipment in such an environment constitutes a definite safety hazard.
Antistatic precautions
WARNING
To avoid ESD (Electro Static Discharge) damage, always use appropriate antistatic precautions when handing any
electronic equipment.
Connection to power supply or other devices
DANGER
Before applying power to the system, thoroughly review all installation, operation, and safety instructions.
Failure to install the system power supply correctly or to follow all operating instructions correctly may create an
electrical shock hazard, which can result in personal injury or loss of life, and/or damage to equipment or other
property
•To avoid injuries, always disconnect power and discharge circuits before touching them.
•Only start the device with a power supply that meets the requirements stated on the voltage label. In case of
uncertainties about the required power supply, please contact the Eurotech Technical Support Team or the
electricity authority
•Before connecting other equipment carefully read any supplied instructions
•Always disconnect the power before connecting or disconnecting cables
•Do not perform connections with wet hands
•Check any power cords for damage before use

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•Use certified power cables. The power cable must meet the requirements (voltage and current) of the
device.
•Position cables with care. Avoid positioning cables in places where they may be trampled on or compressed
by objects placed on them. Take particular care of the plug, power-point and outlet of power cable
•Avoid overcharging any power outlets
•Only apply power to the device or connected equipment after checking that all the above conditions have
been met
Installation
WARNING
•Verify that the mounting location can withstand the added loads caused by the addition of the device, it
should be firmly secured so that it will not cause any potentially hazardous situations (e.g. falling down
due to vibration or shock)
•Do not operate the device near heat sources or flames.
NOTE:
If the device must be moved from one place to another with different ambient temperatures, ensure sufficient time
for the temperature of the device to stabilize before repowering.
Ventilation
WARNING
Ensure adequate ventilation to avoid overheating, Eurotech suggests the following steps:
•When installing the device within a cabinet, rack or other enclosed space, be sure to leave sufficient space
to allow adequate air circulation
•Do not block any ventilation openings
Maintenance
DANGER
•Never open, dismantle or repair the device.
•For your maintenance or repair requirement please contact a qualified Eurotech engineer.
If the device does not function correctly and you are unable to find a solution, feel free to contact the Eurotech
Technical Support Team.

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If the equipment does not work properly, especially if smells unusual, unplug it immediately and contact the
Eurotech Technical Support Team (see last page of this manual for further details).
Cleaning
WARNING
When cleaning the device, remember to:
•Ensure sufficient ESD protection during the cleaning process.
•Remove any power from the device.
•When cleaning an enclosed system or peripheral use a dry cloth on the external casing.
•With single boards, use only a low power air brush or soft bristled paintbrush.
•Do not use detergents, aerosol sprays, solvents or abrasive sponges.

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Life support policy
WARNING
Users must not use Eurotech products as critical components of life support devices or systems without the
express written approval of Eurotech Spa.
Warranty
Please contact your local Eurotech Sales Office for detailed warranty terms and conditions.
Refer to the back covers of this manual for full contact details.
CE notice
This product is CE marked.
The CE mark on the product indicates that it conforms to
the essential requirements of the
applicable EC directives.
Eurotech is not responsible for the
use of its products together with equipment (e.g. power
supplies, personal computers, etc...) that are not CE marked and compliant with technical
requirements specified in this manual.
WEEE
The information below complies with the regulations set out in the 2002/96/EC directive, subsequently
superseded by 2003/108/EC. It refers electrical and electronic equipment and the waste management of such
products.
When disposing of a device, including all of its components, subassemblies and materials that are an integral
part of the product, you should consider the WEEE directive.
The use of the following symbol, attached to the equipment, packaging, instruction literature, or
the guarantee sheet, states that the device has been marketed after August 13th 2005, and implies
that you must separate all of its components when possible, and dispose of them in accordance
withal waste disposal legislations:
•Because of the substances present in the equipment, improper use or disposal of the refuse can cause
damage to human health and the environment.
•With reference to WEEE, it is compulsory not to dispose of the equipment with normal urban refuse; an
arrangement for separate collection and disposal is essential.

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•To avoid any possible legal implications contact your local waste collection body for full recycling
information.
RoHS
This device, including all the components, subassemblies and the consumable materials that are an integral part
of the product, have been manufactured in compliance with the European directive 2002/95/EC known as the
RoHS directive (Restrictions of the use of certain Hazardous Substances). This directive targets the reduction of
certain hazardous substances previously used in electrical and electronic equipment (EEE).
EMC Requirements for Industry Canada
This Class B digital apparatus meets all requirements of the Canadian Interference‐
Causing Equipment Regulations. This device complies with Industry Canada RSS
Appliance radio exempt from licensing.
The operation is permitted for the
following two conditions:
1) The device may not cause harmful interference, and
2)
The user of the device must accept any interference suffered, even if the
interference is likely to jeopardize the operation.
FCC Part 15 Class B Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment gener
ates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Technical assistance
For any technical questions, or if you cannot isolate a problem with your device, or for any enquiry about repair
and returns policies, feel free to contact your local Eurotech Technical Support Team.
See the back cover for full contact details.

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Transportation
When transporting any module or system, for any reason, it should be packed using anti-static material and
placed in a sturdy box with enough packing material to adequately cushion it.
Disclaimer:
This equipment generates and can radiate radio frequency energy and may cause harmful
interference to radio communications. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by such measures as reorienting the receiving
antenna, increasing separation between equipment and receiver, or connecting the equipment into
an outlet on a different electrical circuit.
Additional restrictions and requirements may be listed in the System Specifications.
Warning:
Any product returned to Eurotech that is damaged due to inappropriate packaging will not be covered by the
warranty.
Conventions
The following table describes the conventions for signal names used in this document.
Convention
Explanation
GND
Digital ground plane
#
Active low signal
_P
Positive signal in differential pair
_N
Negative signal in differential pair
The following table describes the abbreviations for direction and electrical characteristics of a signal used in this
document.
Type Explanation
I
Signal is an input to the system
O
Signal is an output from the system
IO
Signal may be input or output
P
Power and ground
A
Analog signal
3.3
3.3 V signal level
5
5 V signal level
NC
No Connection
Reserved
Use is reserved to Eurotech

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Overview
The ReliaGATE 10-20 is a ready-to-deploy, industrial-grade, smart device that enables communications,
computational power, simplified application deployment, and M2M platform integration for immediate service
generation. It provides a flexible communication architecture and offers connectivity to a wide range of sensors
and edge devices making it easy to deliver data to your business application. ReliaGATE 10-20 supports wireless
applications including GPS, Wi-Fi, 2G/3G cellular, and IEEE 802.15.4/ZigBee®Standard and wired connectivity
such as USB 2.0, Gigabit Ethernet, serial ports, CAN, analog inputs, and isolated digital I/O.
With the ReliaGATE 10-20, you can easily manage configuration and deliver out-of-the-box connectivity for your
M2M and network applications. Software support includes Eurotech’s Everyware™Software Framework (ESF)
that provides the MQTT plug-in enabling connection to Eurotech’s Everyware™Cloud.
The following figure shows a full-feature ReliaGATE 10-20. A ReliaCELL 10-20 cellular module is mounted. Actual
units may vary in appearance depending on the selected options.
ReliaGATE 10-20, with ReliaCELL

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Block Diagram
The following diagram illustrates the organization of the ReliaGATE 10-20.
Some features of the processor are accessible on the motherboard, but are not available externally. See the
CPU 351-13 user manual for details.
UART 4
Buf
UART 1
Xcvr
USB 5
USB6
USB7
Gigabit Ethernet 2
Gigabit Ethernet 1
Power
RTC
AUD6
MIPI
CSI-2
2x3 LEDs
GPIOs wireless modules
Smart Power
Controller
Reset
Vin
Power Input
IGN
CPU OFF
Alive
USB-
ETH
Audio
CODEC
ReliaGATE 10-20
ReliaCELL 10-20
(USB “3.0")
3.3V
PCIe
USB OTG
LCD
Micro HDMI HDMI
SIM
GPS (SMA)
UART 5
UART 2
SPI
Bus 3
SD 4
(8-bit)
SD 2
(4-bit)
Keypad
GPIO
USB
2.0
LVDS
Display 0
DDR3
BAT
7-
Port
USB
HUB
USB 1
USB 2
USB 3
USB 4
Xcvr
Buf
I
2
C
eMMC
NAND
flash
Power
Manager
Freescale i.MX 6
Processor
x2 USB
USB OTG
Wi-Fi/Bluetooth/
ZigBee (SMA)
microSD
Serial 1
Serial 2
Wi-Fi
GPS
CAN
Bus CAN I/F
x2 A/D
x4 GPIO
Line Out (R)
Mic (R)
CAN 2.0b
DRAM
Cellular
A/D
Debug RESET
Serial 5
Serial 4
SATA
Serial 5
Serial 4

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Features
Processor
•Freescale iMX6 800MHz Solo Core processor
Memory
•512 MB DDR3 DRAM
•Up to 64GB on-board flash with soldered down eMMC
•MicroSD expansion slot
Communications
•Two gigabit Ethernet ports
•Three USB 2.0 host ports
•One CAN2.0 bus
•Wi-Fi IEEE 802.11
•GPS receiver
•Cellular: Accepts ReliaCELL 10-20 modems
Indicators
•Ten LED status indicators
Discrete I/Os
•Two analog inputs
•Four digital inputs
Software
•Everyware™Software Framework option
•Supports Everyware™Device Cloud
Power Supply
•Supports 12 VDC vehicle power, transient protection, vehicle ignition input, Low Power Mode
•4 W power consumption
•Battery-backed real-time clock

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Product Options
In addition to the standard features described in the previous section, the ReliaGATE 10-20 is designed to
support the following options:
•Amplified audio output
•Application-specific ZigBee stack
•Built-in cellular module
•Customization of Smart Power microcontroller
If your application requires one or more of these options, contact your local Eurotech representative for
availability.
Related Documents
This manual describes the ReliaGATE 10-20 at the system level and is intended for installers, software
developers, and system integrators. The following documents are also important resources for the ReliaGATE
10-20.
Document
Available at
Denali User Manual
http://support.eurotech-inc.com/forums/topic.asp?topic_id=3040
Everyware Cloud Developer’s Guide
http://everywarecloud.eurotech.com/doc/ECDevGuide
Everyware Software Framework Developer’s Guide
http://esf.eurotech.com/doc/ESFDevGuide

Interfaces
This section describes the communications, user interface, discrete I/Os, and power supply features of the
ReliaGATE 10-20.
The following images illustrate the location of the interface connectors.
Front Panel, ReliaGATE interfaces exposed
Front Panel, ReliaGATE 10-20 installed

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Rear Panel

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Power
Power Supply
Connector
4-position, 2-row, 4.2mm shrouded pin header
Molex Mini-FitTM 35318-0420 or 35318-0421
Mating connector
4-position, 2-row, 4.2mm shrouded receptacle housing
Molex Mini-Fit 5557 series, p/n 39-01-2040, etc
Crimp receptacle for 18-24 AWG wire, tin plated (4 ea)
Molex p/n 39-00-0039 or 39-00-0060
The ReliaGATE 10-20 power connector is a 4-pin header located on the rear panel.
Pin
Name
Type
Description
1
RSVD
reserved
2
VIN
PI
Power input
3
GND
P
Ground
4
IGN
I
Ignition sense
See Power Supply, page 26 for electrical specifications.
IGN RSVD
GND VIN

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Communications
ReliaGATE 10-20 offers connectivity to a wide range of wireless protocols including GPS, Wi-Fi (IEEE 802.11), and
IEEE 802.15.4/ZigBee®.The ReliaGATE 10-20 also includes interfaces for wired connectivity such as USB 2.0,
Gigabit Ethernet, EIA-232/485 serial, and CAN 2.0b.
The ReliaGATE 10-20 provides cellular connectivity via pre-certified ReliaCELL modules, which secure directly to
the front panel.
Wi-Fi (IEEE 802.11)
Connector
SMA connector (outside threads) with center receptacle
Mating connector
SMA cable with nut (inside threads) and center pin
The ReliaGATE 10-20 includes a Wi-Fi adapter. Connect an external antenna to the "WIFI" SMA connector for
the frequency ranges your application will use (2.4 GHz and/or 5 GHz).
See the System Specifications section for additional details.
GPS
Connector
SMA connector (outside threads) with center receptacle
Mating connector
SMA cable with nut (inside threads) and center pin
The ReliaGATE 10-20 includes a multi-channel GPS receiver for accurate location information worldwide.
Connect an external GPS antenna to the GPS SMA connector to enable GPS functionality. The antenna should
support a frequency of 1575.42 MHz (GPS L1). For quick signal acquisition and greatest accuracy, the antenna
should be mounted with visibility to a wide area of the sky in order to receive signals from multiple positioning
satellites.
See the System Specifications section for additional details.
ReliaCELL Docking Bay: USB/Cellular, SD, SIM, Debug
The docking bay is designed to accept a ReliaCELL cellular module. When installed, the ReliaCELL covers Secure
Digital, SIM, OTG, and debug connectors.
ReliaCELL Port
Connector
USB Type A socket
M2.5 threaded mounts (4x)
Mating connector
ReliaCELL 10-20 (USB)
M2.5 x 20 screws (4x)
(Eurotech mounting kit 250128-90501)
The ReliaGATE 10-20 includes a docking bay for the ReliaCELL 10-20, a family of cellular modem modules that
are certified for networks, technologies, and carriers around the world.

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Secure the ReliaCELL 10-20 to the bay on ReliaGATE 10-20 as described in the Mechanical section of this
manual. Follow the guidelines in the ReliaCELL user manual for antenna selection.
All Eurotech operating systems are designed to support the ReliaCELL 10-20.
USB OTG
Connector
USB OTG mini Type B socket
Mating connector
USB OTG cable, mini Type B plug
This socket supports a USB On-the-Go connection. This socket can be used to restore unit with corrupted
software. Contact factory for current level of software support.
MicroSD
Connector
microSD socket, push-push type
Mating connector
microSD storage card
Use a microSD card into the "SD" socket to expand storage capacity of the ReliaCELL 10-20.
Insert the card until it clicks into place. Press on the card again to eject it.
SIM
Connector
SIM socket, push-push type
Mating connector
SIM card from a cellular service provider
If your model of the ReliaCELL 10-20 includes an on-board cellular modem, you may need to insert a SIM card
from your cellular service provider into this slot. Insert the SIM until it clicks into the socket. Press on the SIM a
second time to eject it.
If you are using a ReliaCELL cellular modem, any required SIM should be installed in the ReliaCELL enclosure,
and not in this slot.
Debug
Connector
Three-pin, 0.1 inch pin header
Mating connector
None
The debug connector provides two signals that can be used during product development. Pin 1 located closest
to the center-line of the front panel, pin 3 is toward the corner. Used for unit recovery if software becomes
corrupted.
Pin
Signal
Description
1
Reset#
Short to ground to reset the system.
2
GND
Ground
3
SD2_Boot
Shunt to ground to boot from SD.

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USB
Connector
USB Type A socket
Mating connector
USB Type A plug
The ReliaGATE 10-20 provides two USB 2.0 host ports on the rear panel.
A third USB 2.0 port is designed for use with ReliaCELL 10-20. The connector is located in the ReliaCELL 10-20
bay and employs a USB 3.0 Type A socket to bring out additional signals for use by the ReliaCELL. This socket
will work with standard USB 2.0 devices, if an additional port is needed for an application.
Both ports support higher-current peripherals. See the System Specifications for details.
Ethernet
Connector
RJ-45 socket, with chassis-grounded shell
Mating connector
RJ-45 plug, shielded cable optional and supported
The ReliaGATE 10-20 provides two RJ-45, gigabit Ethernet ports on the rear panel.
The left Ethernet port is referenced as Ethernet 1 and is directly connected to the processor. The right Ethernet
port is referenced as Ethernet 2 and is driven by a USB 2.0 port. The MAC address for each port is provided on
the label that is located on the bottom of the enclosure.
See the System Specifications section for additional details.
Vehicle – CAN 2.0b
The ReliaGATE 10-20 provides a CAN 2.0b (Controller Area Network) bus on the Discrete I/O connector. CAN
bus is typically found in vehicles and industrial automation equipment.
See the System Specifications section for additional details.