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Eurotech VoIP2 AII Series User manual

2009
EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 1
Version 5.131
The Most updated version of this User Manual is available at our website,
www.eurotech-communication.com. Please check our site for the latest updates.
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EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 2
For additional assistance please contact us:
Support Team
Eurotech Communication
Ltd. P.O. Box 621
Z.H.R. Industrial Park
Rosh Pina, 12000, ISRAEL
Tel: +972-4-680-1080 Extension 3
Fax: +972-4-680-1081
Email:sales1@eurotech-communication.com
Web: www.eurotech-communication.com
General Notes
Without a notice and without obligation, the contents of this manual may be revised to
incorporate changes and improvements. Every effort has been made to ensure that the
information is complete and accurate at the time of publication. Nevertheless, Eurotech
Communication cannot be held responsible for errors or omissions. The screen snapshots in
this manual may have older version labels than your delivered package version.
Trademarks and Patents
Copyright © 1997-2009 Eurotech Communication Ltd. All rights reserved. The reuse or
reproduction of any of the information, design or layout contained in this manual or in our web
site without the permission of Eurotech Communication Ltd. is prohibited. All trademarks,
patents and copyrights apply.
Usage Warnings
High voltage transients, surges, and other power irregularities can cause extensive damage to
your device. It is the user's responsibility to provide a power protection system.
It is the user's responsibility to install, operate, and maintain the system in according to all
local and internationally applicable codes, regulations, and safety measures.
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EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 3
Dear Customer,
We thank you for purchasing Eurotech Communication’s VoIP2ALL Gateway.
All our products are developed and produced by experienced engineers, who aspire to achieve
customer satisfaction, utility value and reliability of products.
The information in this manual has been compiled and checked for accuracy by Eurotech
Communication Ltd. It however does not constitute as a warranty of performance.
We hope you enjoy our product and always appreciate any comments you may have. This will
enable us to improve our products and our personal service and technical support that strive to
provide for every customer.
Warranty Policy
Eurotech Communication Ltd (Eurotech) guarantees its products against defects in materials and workmanship for a
period of 24 months from date of purchase.
Any damage caused by external causes, including problems with electrical power, servicing not authorized by Eurotech,
negligent installation or operation, failure to follow documented procedures, abuse, or general misuse of the product is
not covered by the warranty. Custom configured products are nonrefundable. Eurotech makes no express warranties
except those stated in this paragraph and in the applicable warranty statements for specific products in effect on the
date of invoice.
To request warranty service, you must call Eurotech at +972 46 801 080 ext 3, e-mail: Support1@Eurotech-
Communication.com, or complete the online RMA Request form within the warranty period with a description of the
problem. If warranty service is required, Eurotech will issue a Return Material Authorization (RMA) Number. You must
ship the defective product back to Eurotech during the warranty period in its original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Eurotech will ship the
repaired or replacement products to you.
Eurotech reserves the right to modify its warranty at any time, in its sole discretion. All software is provided subject to the
license agreement that is part of the package. Customer agrees that it will be bound by the license agreement once the
package is opened or its seal is broken. Eurotech does not warrant any software under this Agreement. Warranties, if
any, for software are contained in the license agreement that governs its purchase and use.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 4
Table of Contents
Geting Started ..................................................................................................................... 6
Check Your Package Items .....................................................................................................7
The 8 ❘16 ❘24 Channel VoIP2ALL Gateway Solution Overview.............................................. 8
Basic Terms.......................................................................................................................... 9
Chapter 1: Installing SIM Cards and Connecting the Cables ....................................................10
Chapter 1.1: Hardware overview ...................................................................................10
Chapter 1.2: Installing the SIM Cards in a Cellular Card...................................................10
Chapter 1.3: Installing the SIM Cards in a SIM Server Card .............................................. 11
Chapter 1.4: Connecting the Cables .............................................................................. 11
Chapter 2: Installing the Manager Application.......................................................................12
Chapter 2.1: Install the VoIP2ALL Management Application into an MS-Windows PC ......12
Chapter 3: VoIP2ALL Basic Operations ................................................................................. 13
Chapter 3.1: Connecting the Menagement software to the VoIP2ALL ............................ 13
Chapter 3.2: Setting Up the clock .................................................................................14
Chapter 3.3: Changing the IP Adress of the gateway ......................................................14
Chapter 3.4: Internal SIP Server ...................................................................................15
Chapter 3.5: Working with Local SIM ............................................................................15
Chapter 3.6: Assigning a prefix to a port .......................................................................16
Chapter 3.7: Dailing ..................................................................................................... 17
Chapter 3.8: Calling from IP PBX to the Cellular ............................................................18
Chapter 3.9: Calling from Cellular to IP PBX ..................................................................19
Chapter 3.10: Connecting to SIM Server ...................................................................... 20
Chapter 3.11: Assigning a SIM to work at a specific time ............................................... 20
Chapter 3.12: Working Behind NAT ..............................................................................21
Chapter 4: VoIP Settings......................................................................................................22
Chapter 4.1: General Settings ......................................................................................22
Chapter 4.2: Internal SIP Server ................................................................................... 24
Chapter 4.2.1: Working with VoIP2ALL Internal SIP Server .................................... 24
Chapter 4.2.2: Connecting an external IP PBX to the VoIP2ALL ...............................25
Chapter 4.2.3: Dialing from the IP PBX.................................................................. 26
Chapter 4.3: Tones Levels............................................................................................ 26
Chapter 4.4: SIP Server Settings ...................................................................................27
Chapter 4.4.1: Internal SIP Server Settings............................................................ 24
Chapter 4.4.2: Connecting the VoIP2ALL to external IP PBX ...................................25
Chapter 4.4.2.1: Registering the Gateway in external SIP Server ......................25
Chapter 4.4.2.2:Working without Registration ................................................25
Chapter 4.4.3: Dialing to the IP PBX...................................................................... 26
Chapter 4.5: IP Restrictions ......................................................................................... 29
Chapter 5: System Settings..................................................................................................30
Chapter 5.1: General Settings ......................................................................................30
Chapter 5.2: Tone Settings .......................................................................................... 31
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 5
Chapter 6: Ports Settings .....................................................................................................32
Chapter 6.1: Working with Local SIM.............................................................................32
Chapter 6.1.1: Local SIM Active by Default.............................................................32
Chapter 6.1.2: Local SIM Works by Time Table .......................................................32
Chapter 6.2: Time Table ............................................................................................... 33
Chapter 6.2.1: Time Table ..................................................................................... 33
Chapter 6.2.2: Call Duration ..................................................................................34
Chapter 6.2.3: Secondary IP ..................................................................................36
Chapter 6.3: Prefixes .................................................................................................... 37
Chapter 6.4: Local SIM Settings....................................................................................39
Chapter 6.5: General Settings ..................................................................................... 40
Chapter 6.5.1: General Settings Tab ..................................................................... 40
Chapter 6.5.2: Advanced Features ......................................................................41
Chapter 6.5.2.1: Announcement Network Message Detection .........................41
Chapter 6.5.2.2: Test Call by Port ............................................................... 42
Chapter 6.5.2.3: Source Routing ................................................................. 42
Chapter 6.5.2.4: Call Monitor ......................................................................43
Chapter 6.5.2.5: IVR – Interactive Voice Recording ....................................... 44
Chapter 7: SIM Server ......................................................................................................... 46
Chapter 7.1: Connecting to SIM Server ........................................................................ 46
Chapter 7.2: SIM Server Settings...................................................................................47
Chapter 7.2.1: SIM blocking .................................................................................. 48
Chapter 7.3: Profiles .................................................................................................... 49
Chapter 7.4: Vouchers ..................................................................................................53
Chapter 7.5:Test Call Profile .........................................................................................54
Chapter 7.6:Test SMS Profile.....................................................................................54
Chapter 7.7: SIM Recharge............................................................................................55
Chapter 8: Users..................................................................................................................56
Chapter 8.1: Adding a User ...........................................................................................56
Chapter 8.2: User Capabiliteis....................................................................................... 57
Chapter 9: Monitoring Calls..................................................................................................58
Chapter 9.1: The Port Control Window ..........................................................................58
Chapter 9.2: SMS .........................................................................................................59
Chapter 9: Call Reports ........................................................................................................61
Apendix A: COM Port...........................................................................................................63
Apendix B: Sending USSD Commands in the Debug Screen ...................................................65
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EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 6
Getting Started
The Eurotech Communication team is glad you have chosen to use the Eurotech’s VoIP2ALL
Gateway to fulfill your needs. We will do our best to make your installation efforts and day-to-
day configuration and monitoring tasks pleasant. We wish you smooth operation, and hope you
enjoy greatly saving on your office / mobile phone calls.
This chapter is your map for installation, configuration and monitoring tasks and includes a short
explanation detailing each stage. It also includes references for more elaborated explanations,
drawings and examples in following chapters. The following is a list of recommended tasks,
including mandatory and optional tasks that may or may not be required for your current needs.
It is advised to use the following menu as your check-up ‘To-Do-List‘
Mandatory
·Check package items delivered in your package
*Refer to the “Check your Package Items” chapter to view a list of all items, which should be included in your
package.
·Installation and Connections
oInstall SIM Cards
oInstall Antennas
oInstall LAN cable
*Refer to “Chapter 1: SIM Cards Installation and Cables Connecting” for specific and detailed guidelines.
•Install the PC management application
Follow "Chapter 2: Installing the Manager Application” to install the MS-Windows
Management Application on the PC/Laptop allocated for the system management. Use
the provided CD.
·Basic Configurations
To operate the system in the most basic way, follow the steps on "Chapter 3: Basic
Operations" .
•Advanced Configurations
For more specific configuration and advanced fethures see Chapter 4 to Chpater 8.
•Monitoring
See Chapter 9 and 10 how to use the VoIP2ALL MS-Windows application for day-to-day
management and monitoring of the VoIP2ALL activity.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 7
Check Your Package Items
Please verify that your package contains the following components before installation:
·Main Hardware Device - The VoIP2ALL Gateway
·110/220V 50-60Hz Power Supply Cable.
·Software Installation CD - Gateway Manager CD for MS-Windows Management
Application. Includes the User Manual file and additional auxiliary utilities.
·Cellular Antennas
·LAN Connection Cable
·TCP/IP Cross Cable (Red Cable). Facilitates gateway connection directly to the PC
Network Interface Card.
·RS-232 Serial PC Comport connection cable (RJ-45 to RS-232 COM). Facilitates
debugging and direct access to the configuration files. Will be referred as ‘Com
Cable’ in this manual.
·Quick Installation Guide – for brief installation explanations.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 8
The 8 ❘ 16 ❘ 24 Channel VoIP2ALL Gateway Solution Overview
The 8 ❘ 16 ❘ 24 Channel VoIP2ALL gateway that will be referred as the VoIP2ALL in short, can
connect VoIP calls to cellular networks (CDMA ❘GSM ❘UMTS). The VoIP2ALL has a built in SIP
Server that can register up to 32 VoIP clients. The VoIP2ALL can connect each of these VoIP
clients to the cellular network directly, therefore completely bypassing the local landline
telephone company. The VoIP2ALL has up to 24 SIM ports (depending on model) and a VoIP SIP
Server. The VoIP2ALL can connect a VoIP Client to another VoIP Client. You are also able to call
from one of the cellular ports and to another cellular port.
Each cellular port has one SIM (local sim). As an option the VoIP2ALL 8 ch & 16 ch can be
upgraded to house an internal SIM Server that can hold up to 64 additional SIMs (two cards of 32
SIM each). The VoIP2ALL is able to connect to up to 20 external SIM Servers.
Each cellular port can be programmed to work with any of the SIMs in the SIM Servers at any
given time.
The Gateway may be configured to direct calls through the most economic SIM.
*According to your service providers’ rate plan.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 9
Basic Terms
·Gateway – A VoIP2ALL unit with cellular ports.
·SIM Server - A VoIP2ALL series unit with a SIM Server program - containing SIM cards
and no cellular cards.
·Internal SIM Server – A SIM Server program that runs on a gateway allowing access to
SIM cards in the gateway.
·External SIM Server – A SIM Server program that runs on an external SIM Server or
another Gateway allowing access to SIM cards in the external SIM Server.
·Master card – A card that controls the operation of the VoIP2ALL. (Contains a DSP
processor with a linux based operating system.)
·Slave Card – A card with cellular ports (modules).
·SIM Server Card – A SIM Server card that has 32 SIM sockets. Located in a SIM Server or
Gateway.
·VoIP – A protocol of transmitting voice calls on ethernet networks.
·SIP – A protocol of registering VoIP clients and making VoIP calls.
·SIP Server – A virtual PBX that can register and connect SIP phones.
·SIP Account – A user name and password which is given to a SIP phone to register with.
·SIP Registration – The proccess of the initial connection to the SIP Server with the SIP
acount.
·SIP Client – A SIP phone that is registered in a SIP Server.
·Internal SIP Server – The SIP Server that is built in the gateway.
·SIM Registeration – The activation of the SIM in a cellular network. Only when the SIM
is registered you can make calls.
·Local SIM – A SIM on slave card.
·Virtual SIM – A SIM from a SIM Server.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 10
Chapter 1: Installing SIM Cards & Connecting Cables
Chapter 1.1: Hardeware Overview
The gateway consists from four main parts:
·The Case – Has a power supply that transforms power to 12v DC. Located in the back is
the motherboard with a data bus that connects all the cards and power.
·The Master Card – Located on left with the LAN connection. Contains a AudioCodes™
DSP processor with a Linux based operating system. Using a Linux operating system
run the ‘v2g’ program that operates the gateway and the SIM server program that
operates the internal SIM server. The master card also incorperates the master
processor that controls the connection to the virtual SIMs and the voice processors.
·The Slave Cards – Located to the right of the master card. Each card contains 4 cellular
ports. Each port has one local SIM. Each card has one antenna connection for all 4 ports.
The card is controled by two programble processors. All the slave cards are hot
swapable.
·The SIM Server Card - In units with an internal SIM Server (Optional) There are two
additional cards on the right side of the unit. Each card contains 32 SIM sockets. The
card is controlled by two programmable processors. All the SIM Server cards are hot
swappable.
Chapter 1.2: Installing the SIM Cards in the Cellular Cards
Insert the SIM cards into the VoIP2ALL as follows:
·Each cellular (slave) card has 4 channels on it.
·On the bottom of the each cellular card, there are 4 labeled slots for the SIMs.
·Position the SIM in the slots so the SIM metal contacts face upward and the snubbed
triangle inwards into the device.
·Gently insert the SIM until you hear a click.
·The SIM is now in place.
Note: To extract the SIMs you need to push and release the SIM, the SIM will be released from the switch, and then pull it
out.
Fig: Inserting SIM in Cellular card.
Chapter 1.3: Installing the SIM Cards in the SIM Server cards
(optional Feature)
To extract the SIM Server card, Hold the handle and pull the card out, in older cases you need
first to release the two screws that hold it to the case. Two upper and two lower.
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Insert the SIM cards as follows:
·Each SIM Server card has 32 SIM card chambers.
·The chambers are marked from 1 to 32.
·To open the chamber, gently push the metal housing in and lift the metal housing up
from the tab labeled ‘lift’.
·Position the SIM in the chamber, so the SIM metal contacts face downward and the
snubbed triangle to the right.
·Push the metal housing down towards the card.
·Slide the metal housing back into the ‘locked’ position.
·The SIMs now is in place.
·Repeat for each SIM.
Fig: Inserting SIM in SIM Server card.
Chapter 1.3: Connecting the Cables
There are two sets of LAN and COM connectors on the master card marked ST1 and ST2. The
VoIP2ALL currently use only the ST1 connectors on the left. (ST2 connectors on the right are in
use only in 24 channels VoIP2ALL gateways.)
·LAN cable - The LAN cable is used to connect the system to the internet network.
Connect the LAN line to the left RJ-45 marked LAN (the right RJ-45 marked LAN is used
only in 24 channels VoIP2ALL gateways ).
·Antennas – Connect one antenna for each four (4) channels. Position the antennas at
least 20 centimeters apart and more then 1.5 meters from the VoIP2ALL.
·Power Supply Cable - Connect the power supply cable from your 110-240V 50-60Hz
power outlet to the VoIP2ALL Gateway power connector.
·Com Cable – Connect the Com Cable from the PC RS-232 comport to the left RJ-45
marked COM (the right RJ-45 marked COM is used only in 24 channels VoIP2ALL
gateways). The com connection is not essential for day to day use.
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Chapter 2: Installing the Manager Application
Before operation, configuration settings must be applied to the VoIP2ALL Gateway.
Configuration is done on an auxiliary computer by using the VoIP2ALL Management MS-
Windows Application provided for MS-Windows operating system.
Installing the VoIP2ALL Management Software on a MS-Windows PC
1. Insert the VoIP2ALL Management Installation CD into the CD drive of the PC.
2. Through MS Explorer, navigate to the installation CD drive.
3. Double-click ‘setup.exe’ to install the Management Application.
4. Click Next.
5. The ‘Destination Folder' window will open.
6. Click 'Next'.
7. Click 'Install'. The VoIP2ALL Management application installs itself. Wait until a
‘Completion’ message appears.
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Chapter 3: VoIP2ALL Basic Operations
In this chpter we will show how to configure the gateway to work in is basic operation. For more
detailed configuration of all of the settings, see the following chapters.
After installing the Management application, launch the program from the icon located on your
desktop ‘VoIP2All**.exe’ to define the connection between the PC and the VoIP2ALL, described
below.
Launch the VoIP2ALL Management by pressing on your PC desktop, or:
a. Start>Programs>Eurotech-Communication>VoIP2ALL Management.
The VoIP2ALL management application window should now open, pictured below:
Chapter 3.1: Connecting the Management Software to the VoIP2ALL
1. Press in the toolbar. The Selected Connection window will open.
2. Enter in the 'Host Address' the IP Address of the VoIP2ALL Gateway (The default IP Address
is 10.16.2.245), as pictured.
3. Enter in the 'Port Number' the port of the VoIP2ALL gateway (The default port is 2007).
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4. Enter in the 'Password' the password of the VoIP2ALL gateway (The default password is
admin).
5. Press OK to connect.
Note: You must wait 30 seconds after connecting the power to the VoIP2ALL gateway for the
initialization process to end before connecting with the PC Management.
Note: If you can't remember the IP Address see Appendix A: Com Port.
Chapter 3.2: Setting Up the Clock
1. Go to 'System' in the tool bar.
2. Select in the Date box the date of the VoIP2ALL gateway.
3. Enter in the Time box the time of the VoIP2ALL gateway.
4. Select in the Date Format how to display the date, (Day:Month:Year) or (Year:Month:Day).
5. Press Save to change the time and date.
Fig: System Time.
Chapter 3.3: Changing the IP Address of the Gateway
1. Open the VoIP window; select the ‘General’ tab.
2. In the ‘IP Address’ box enter the new IP address for the gateway.
3. Press Save.
4. Wait one minute for the configuration to be saved in the xml files.
5. Disconnect from the gateway.
6. Restart the gateway, wait 30 seconds for initialization, connect with the new IP address.
Fig: IP Settings.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 15
Chapter 3.4: Internal SIP Server
The Gateway has an internal SIP Server that is able to register up to 32 SIP clients. This SIP client
can be: a VoIP phone, or external SIP Servers or IP PBX.
By default the Internal SIP Server works without authentication, you can register with no
password and you can choose any user name. The user name should be a number.
Registering a VoIP phone in the Internal SIP Server
1. Open the configuration page of the SIP phone.
2. Set up the following registration parameters:
The "SIP Server IP Address" - the IP address of the gateway.
The "SIP User ID" - the chosen number for this extension (any number).
The ‘Authentication Password’ – may be left empty.
3. Save settings.
4. Register with the new account.
5. In the VoIP2ALL PC management, open the 'SIP Status' window to see the SIP phone
registered.
Fig: Ex. Two SIP clients registered in the internal SIP.
Chapter 3.5: Working with a local SIM
For each cellular port there is one dedicated local SIM. This SIM can work only with that cellular
port. There are two basic modes of working with the local SIM:
Active by Default - local SIM will register in the cellular network automatically when inserted.
Work by Timetable - local SIM will register in the cellular network only when set at the time
table.
Setting the Local SIM to be active by default
In this mode the local SIM will register in the cellular network automatically when inserted in the
SIM socket.
1. Open the 'ports' window.
2. On the left you will see list of all the ports, select 'General.'
3. Set the 'Default SIM' parameter to 'Work by Default'
4. Insert the SIM to the cellular port’s local SIM socket.
5. Open the 'Monitor' to view the status of the cellular ports.
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 16
Fig: Cellular Port monitor
When the SIM is registered correctly - the monitor window will change to a light green color
and the Net and SIM indicator will change from yellow to green.
Chapter 3.6: Assigning a Prefixes to Port
Using the basic settings, an incoming call from a port will receive a dial tone. The user may then
dial a number, the gateway will route the call according to the prefix of the dialed number.
The gateway will check in the prefix table of each port if the called number matches one of the
prefixes in the table.
He will select the first prefix on the list that matches the called number.
If few ports have a prefix that matches to the number he will create a prefix group of these ports
and will divide the calls that match this prefix between the ports in the group.
To assign prefix to a port:
1. Open the 'Ports' window.
2. Select a port from the list on the left.
3. Press the 'Prefixes' tab to see the prefix table of the port.
4. Enter the Prefixes for this port.
When a dialed number starts with one of the prefixes in the list, the call will automatically
route to this port.
There are these two rules:
The default prefix is '*', If the prefix of a port is ‘*’, then all the calls that do not
conform to the other port’s will be routed through this port.
If two or more ports have the same prefix then the gateway will rotate calls
between the ports.
Number Modification
After the gateway has choused the port to call from he can modify the number to call out when
necessary.
‘Remove Prefix’ - Select how many digits to remove from the beginning of the dialed number.
‘Add Prefix’ - Enter the digits to be added at the beginning of the number.
Press 'Save' to activate all changes of the 'Prefixes' tab.
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Fig: Cellular Port Prefix.
In this example of prefix settings, only numbers that start with 052 will be called out through this
port, the 3 first digits will be removed and a 0 will be added in the beginning of the number.
For example:
Original number = 0525555555.
Called number = 05555555.
Chapter 3.7: Dialing
Here are few examples of making calls with the VoIP2ALL.
Dialing from a mobile phone to a VoIP extension
To call a VoIP extension from a mobile phone through Port 1 with the default prefix settings:
•Dial the number of the SIM card in port 1.
•Hear a dial tone.
•Dial 9 plus the VoIP extension number (9 is the default prefix setting for VoIP)
• i.e. 9100 (when 100 is the voip extension)
•The call will route to the VoIP extension.
Dialing from a VoIP extension to a mobile phone
To call from a VoIP extension to mobile phone with the default prefix settings:
•Pick up the VoIP extension and hear a dial tone.
•Dial the cellular mobile number.
•The call will route to Mobile phone through the first available cellular port.
Note: If the mobile number start with 9, then you must setup the prefix of the VoIP to a
different number, otherwise the call will route to the VoIP.
Dialing through a specific port
To call a mobile phone through a pre-defined specific port:
•Set the 'Prefix' of this port to certain number (6).
•Set the 'Remove Prefix' to the number of digits in that prefix (i.e. 1).
•Save the prefixes settings.
•Pick up the VoIP extension and hear a dial tone.
•Dial the prefix and the mobile number. i.e. 605555555 (when 05555555 is the mobile
number)
•The call will route through this port
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VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 18
Chapter 3.8: Calling from IP PBX to the Cellular
To receive calls from IP PBX or any external SIP Server, you need to register the IP PBX in the
VoIP2ALL gateway internal SIP Server.
Registering external SIP Server in the gateway internal SIP Server
The registration is performed in the external SIP Server configuration.
The procedure is the same as in registering with VoIP Phone; see "Chapter 3.4 Internal SIP
Server".
1. Open the "SIP Registration" in the external SIP Server or IP PBX.
2. Set up the registration with these parameters:
The "SIP Server IP Address" - the IP address of the gateway.
The "SIP User ID" - the chosen number for this extension.
The ‘Authentication Password’ - when working with authentication.
3. Save the registration settings.
4. Register the new account.
Verify the registration by checking the sip status window
Dialing from the IP PBX
When calling from an IP PBX to cellular via the gateway. The number of the mobile phone needs
to be sent in the INVITE message of the SIP.
To set up the dialing from the IP PBX to a cellular mobile phone through the gateway:
•Dial from the PBX to the gateway.
•View the 'Monitor' of the gateway - check the number that the gateway dialed (i.e.
39545555555).
•Go to the prefix table of this port.
•Setup the prefix of this port (i.e. 39).
•Setup the 'Remove Prefix' to the number of digits you wish to remove (2 digits)
•Setup the 'Add Prefix' to add the digit you needs (i.e. 0).
•Dial from the PBX the number 39545555555.
•The call will now be routed through this port to the mobile phone by removing the
prefix (39) adding the digit (0) and calling the desired cellular number 0545555555.
Fig: Cellular Port Prefix.
All manuals and user guides at all-guides.com
2009
EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 19
Chapter 3.9: Calling from the Cellular to IP PBX
To send calls to the IP PBX or any SIP Server you must register the Gateway in the external SIP
Server.
Registering the Gateway in the external SIP Server
The VoIP2ALL’s can connect to an external SIP Server by adding a host in the ‘Hosts’ table.
When the SIP Servers is connected you will be able to make calls from the Gateway to the Host
SIP.
To add a 'Host':
1. Receive a SIP account from the external SIP Server.
2. Open the SIP tab in the VoIP window.
3. Add a new Host to the list with the SIP account’s information:
•The 'Name' is the chosen name for this host connection.
•The 'IP Address' is the SIP Server IP address or desired registration name.
•The 'Port' is the number of the SIP Server port (the default is 5060).
•The 'User' is the user number or name.
•The 'Secret' is the authentication password of the SIP account.
•The 'Register' box, check it to register in the SIP.
4. Click on the next line in the table and press "Save".
5. Press the ‘Register Host’ button, to register the host in the external SIP Server.
6. After a few seconds, Press "Refresh". If the registration succeeded, the Status will show
‘Reg’. If registration failed, it will show 'Not Reg'.
7. Go to the ‘Prefixes’ window and define a prefix for this host.
Fig: Registered Host.
Assigning a prefix for the host
To define what number will call out from the Host, you need to assign a prefix to the Host.
•Go to the 'Ports' window.
•From the ports list, select this Host.
•Setup the prefix of the host to the prefix of the PBX extensions (i.e. if all the PBX
extensions start with the digit 1, then the prefix of the host will be 1).
•Setup the 'Remove Prefix' to 0.
•Save the prefix settings.
Dialing to the IP PBX
To call from a cellular mobile phone through Gateway to extension in the IP PBX
•Dial the number of the SIM card in port 1.
•Hear a dial tone.
•Dial the PBX extension number.
•The Gateway will recognize the prefix of the Host (i.e. 1) and the call will be routed
to the IP PBX.
All manuals and user guides at all-guides.com
2009
EUROTECH USER MANUAL
VoIP2All™Series: 8 ❘16 ❘24 Channel Gateway User Manual 20
Chapter 3.10: Connecting to a SIM Server
The connection to the SIM Servers is done via the ‘Virtual SIM’ window. The VoIP2ALL Gateway
can connect to SIMs in both the internal and external SIM Servers.
An external SIM Server could be a SIM Server unit or another Gateway with a SIM Server
program.
When the Gateway needs to register a SIM from the SIM Server, it will connect to the SIM Server
with port 2009 and will request the data of that SIM.
All the information will be passed through port 2008.
The connection between the Gateway and the SIM Server is limited to the time that the
Gateway is registered with a SIM from the SIM Server.
When the SIM server is operating behind a firewall, ports 2008 and 2009 should be open for the
operation of the SIM server.
Port 2007 should be open for remote access with the PC.
The Gateway may connect to an unlimited amount of SIMs in the SIM Server.
To view the SIM's that are in the SIM server ‘Add’ the SIM Server to the 'SIM Servers List'.
Viewing the SIM's in a SIM Server
1. Go to the 'SIM Servers List'.
2. Enter the IP address of the SIM Server.
3. Enter the port of the SIM Server; the default port for a VoIP2ALL SIM Server is 2009.
4. Mark the "OnLine" check box.
5. Press the ‘Save List’ button.
Press the ‘Synchronization’ button. The gateway will connect to all SIM Servers and will read all
the SIM lists.
In the 'SIM Server Setting' list you will see all the SIMs from the SIM Servers.
The list is arranged accordingly to SIM servers.
Each SIM Server has cards starting from card1 to card8. Each card has the SIMs from 1 to 32
according to their location on the card.
Fig: Connected SIM Server.
*Note: These tables are saved in the PC software files only; it is not saved on the Gateway. So if
you connect from another PC it will not automatically appear.
Chapter 3.11: Assigning a SIM to Work in a Port at a Specific Time
On the 'Available SIMs' list, the local SIM (L1) and all the SIMs from the SIM Servers are visible.
Each SIM Server SIM listing contains its location on the SIM Server and its IMSI number.
All manuals and user guides at all-guides.com

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