evertz IXG CloudBridge User manual

IXG CloudBridge
Internet Exchange Gateway Server
User Manual
© Copyright 2017
EVERTZ MICROSYSTEMS LTD.
5292 John Lucas Drive
Burlington, Ontario
Canada L7L 5Z9
Phone: [phone]
Sales: [e-mail] Fax: [phone]
Tech Support: [e-mail] Fax: [phone]
Web Page: www.evertz.com Twitter: @evertzTV
Version 1.0, April 2017
The material contained in this manual consists of information that is the property of Evertz Microsystems and is intended solely for
the use of purchasers of IXG CloudBridge Server products. Evertz Microsystems expressly prohibits the use of this manual for any
purpose other than the operation of the device.
All rights reserved. No part of this publication may be reproduced without the express written permission of Evertz Microsystems
Ltd. Copies of this manual can be ordered from your Evertz dealer or from Evertz Microsystems.

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TABLE OF CONTENTS
1. INTRODUCTION ...............................................................................................................................1
2. GETTING STARTED.........................................................................................................................3
3. SPECIFICATIONS.............................................................................................................................5
3.1. INPUTS & OUTPUTS ...............................................................................................................5
3.2. HARDWARE.............................................................................................................................5
3.3. NETWORK INTERFACE ..........................................................................................................5
3.4. NETWORK MANAGEMENT.....................................................................................................5
3.5. MONITORING...........................................................................................................................5
3.6. ELECTRICAL ...........................................................................................................................5
3.7. CHASSIS..................................................................................................................................5
4. SETUP GUIDE...................................................................................................................................7
4.1. INITIAL SETUP USING DVA PORT AND USB PORTS ...........................................................7
4.2. LICENSING...............................................................................................................................9
4.2.1. Upgrading License Using Webeasy...............................................................................9
4.3. SETUP COMMUNICATION BETWEEN TX SIDE AND RX SIDE ...........................................11
4.3.1. Side 1 (TX) ..................................................................................................................11
4.3.2. Side 2 (RX)..................................................................................................................16
4.4. TROUBLESHOOTING............................................................................................................21
4.4.1. No Signal communication between TX side and source...............................................21
4.4.2. No Signal communication between RX side and Destination.......................................23
4.4.3. TX Side Not Streaming with RX Side or Stream Not Received by RX Side..................24
4.4.4. Data Loss on RX Side..................................................................................................25
4.4.5. Web page not responding............................................................................................27
5. WEBEASY REFERENCE CONTROLS...........................................................................................29
5.1. SYSTEM .................................................................................................................................29
5.1.1. Information...................................................................................................................29
5.1.2. License Control............................................................................................................29
5.1.3. Configuration Management..........................................................................................30
5.1.4. Control.........................................................................................................................30
5.2. IP INPUT.................................................................................................................................30
5.2.1. Access Port Control.....................................................................................................31
5.2.2. Access Port Monitor.....................................................................................................31
5.3. INTERNET ..............................................................................................................................32
5.3.1. Internet Port Control ....................................................................................................32
5.3.2. Internet Port Monitor....................................................................................................33

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5.3.3. Buffer Control ..............................................................................................................33
5.3.4. Internet........................................................................................................................33
5.4. INTERNET INPUT IP STREAM ..............................................................................................34
5.4.1. Stream Control ............................................................................................................35
5.4.2. Network.......................................................................................................................35
5.4.3. ARQ ............................................................................................................................35
5.4.4. ServerMode.................................................................................................................36
5.4.5. Monitoring....................................................................................................................36
5.4.6. Network Status............................................................................................................36
5.4.7. ARQ Status..................................................................................................................36
5.5. INTERNET OUTPUT IP STREAM ..........................................................................................37
5.5.1. Stream Control ............................................................................................................38
5.5.2. FEC.............................................................................................................................38
5.5.3. Stream Status..............................................................................................................38
5.5.4. Receive Status ............................................................................................................38
5.5.5. Transmit Status ...........................................................................................................38
5.6. NOTIFY...................................................................................................................................39
5.6.1. Trap.............................................................................................................................39
5.6.2. Output Notify................................................................................................................39
5.6.3. Input Notify ..................................................................................................................39
5.7. TRAPS....................................................................................................................................40
5.8. TOP MENU BAR ....................................................................................................................40
5.8.1. Refresh........................................................................................................................40
5.8.2. Apply ...........................................................................................................................40
5.8.3. Dynamic Apply.............................................................................................................40
5.8.4. Upgrade.......................................................................................................................40
6. FEC .................................................................................................................................................43

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Figures
Figure 1-1 : IXG CloudBridge Server Network Management................................................................................1
Figure 1-2 : Block Diagram (Typical Configuration) ..............................................................................................2
Figure 2-1 : IXG CloudBridge Server Rear Panel .................................................................................................3
Figure 4-1 : Cloudbridge Server Login ..................................................................................................................7
Figure 4-2 : Menu Screen......................................................................................................................................8
Figure 4-3 : Network Setup....................................................................................................................................8
Figure 4-4 : WebEASY®- System Tab\License Upgrade....................................................................................10
Figure 4-5 : WebEASY®- License Upload ..........................................................................................................10
Figure 4-6 : WebEASY®- IP Input Tab................................................................................................................12
Figure 4-7 : WebEASY®- TX Side Webpage......................................................................................................13
Figure 4-8 : WebEASY®- RX Side Webpage .....................................................................................................14
Figure 4-9 : WebEASY®- TX Side Webpage......................................................................................................15
Figure 4-10 : WebEASY®- RX Side Webpage ...................................................................................................16
Figure 4-11 : WebEASY®- IP Input.....................................................................................................................17
Figure 4-12 : WebEASY®- TX SIDE...................................................................................................................18
Figure 4-13 : WebEASY®- RX SIDE...................................................................................................................19
Figure 4-14 : WebEASY®- RX Side Webpage ...................................................................................................20
Figure 4-15 : WebEASY®- TX Side Webpage....................................................................................................21
Figure 4-16 : WebEASY®- IP Input.....................................................................................................................22
Figure 4-17 : WebEASY®- IP Input.....................................................................................................................23
Figure 4-18 : WebEASY®- Internet Output IP Stream........................................................................................24
Figure 4-19 : WebEASY®- Internet Input IP Stream...........................................................................................25
Figure 4-20 : WebEASY®- Internet Input IP Stream...........................................................................................26
Figure 4-21 : WebEASY®- Internet Input IP Stream (Continue).........................................................................27
Figure 5-1 : WebEASY®- System Tab................................................................................................................29
Figure 5-2 : WebEASY®- IP Input Tab................................................................................................................30
Figure 5-3 : WebEASY®- Internet Tab................................................................................................................32
Figure 5-4 : WebEASY®- Internet Input IP Stream.............................................................................................34
Figure 5-5 : WebEASY®- Internet Output IP Stream..........................................................................................37
Figure 5-6 : WebEASY®- Notify..........................................................................................................................39
Figure 5-7 : WebEASY®- Top Menu bar\Refresh...............................................................................................40
Figure 5-8 : WebEASY®- Top Menu Bar\Apply..................................................................................................40
Figure 5-9 : WebEASY®- Top Menu Bar\Dynamic Apply...................................................................................40
Figure 5-10 : WebEASY®- Top Menu Bar\Upgrade ...........................................................................................40
Figure 5-11 : WebEASY®- Firmware Upgrade ...................................................................................................41
Figure 5-12 : WebEASY®- Browse Firmware Files ............................................................................................42
Figure 6-1 : WebEASY®- TX Side ......................................................................................................................43
Figure 6-2 : WebEASY®- RX Side......................................................................................................................44
Figure 6-3 : WebEASY®- TX Side ......................................................................................................................44
Figure 6-4 : WebEASY®- RX Side......................................................................................................................44

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REVISION HISTORY
REVISION DESCRIPTION DATE
1.0 First Release Apr 2017
Information contained in this manual is believed to be accurate and reliable. However, Evertz assumes no responsibility for the use thereof nor for
the rights of third parties, which may be effected in any way by the use thereof. Any representations in this document concerning performance of
Evertz products are for informational use only and are not warranties of future performance either express or implied. The only warranty offered by
Evertz in relation to this product is the Evertz standard limited warranty, stated in the sales contract or order confirmation form.
Although every attempt has been made to accurately describe the features, installation and operation of this product in this manual, no warranty is
granted nor liability assumed in relation to any errors or omissions unless specifically undertaken in the Evertz sales contract or order confirmation.
Information contained in this manual is periodically updated and changes will be incorporated into subsequent editions. If you encounter an error,
please notify Evertz Customer Service department. Evertz reserves the right, without notice or liability, to make changes in equipment design or
specifications.

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1. INTRODUCTION
With the improved speed and reliability of IP networks the IXG CloudBridge Server provides an ideal
option for delivering high-quality contribution video over unmanaged IP networks. The IXG CloudBridge
Server features a unique Forward Error Correction mechanism (+FEC option) that allows for a seamless
error free delivery of audio and video streams over any network that has not been optimized for media
transport.
The IXG CloudBridge Server is VistaLINK® capable, offering remote monitoring, control and configuration
capabilities via Simple Network Management Protocol (SNMP) giving the flexibility to manage operations,
including signal monitoring and module configuration from SNMP capable control systems (VistaLINK®
PRO NMS).
The IXG CloudBridge brings flexibility, performance, and feasibility in a single module.
Figure 1-1 : IXG CloudBridge Server Network Management
Features & Benefits
•Broadcast Quality Transport Over unmanaged IP networks
•Advanced rate control for maximum link utilization
•Stream secured using high-strength encryption (+AES128 option for encryption)
•Fast media services launch
•Supports IP and ASI transport streams
•VistaLINK® capable for remote monitoring, control and configuration capabilities via SNMP
•Redundant power supply chassis

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•Hot-swappable module without need for re-cabling in event of failure
•Portable or rack mounted frame assemblies
•High density approach offers 15 modules within 3RU applications
•Low cost media contribution over unmanaged IP networks
•Low cost redundancy option for primary dedicated media delivery links
•Fast deployment of ad-hoc media services
Figure 1-2 : Block Diagram (Typical Configuration)

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2. GETTING STARTED
Figure 2-1 : IXG CloudBridge Server Rear Panel
Internet Ports:Ethernet port 1 used for transferring and receiving data through unmanaged
networks. For example, the Internet Ethernet port 2 is used for debugging which
goes into the same network
Access ports:Ethernet Access 1 and 2 ports are used to interface the transport stream onto the
unmanaged network. For example these ports will interface with an encoder and/or
decoder for access to and from the internet.
VGA & USB ports:These ports allow the user to directly access the module serially by connecting
directly to monitor through VGA cable, keyboard and a mouse. These ports allow
the user for initial setup (such as setting up IPs).
Eth1
Eth2
VGA
USB

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3. SPECIFICATIONS
3.1. INPUTS & OUTPUTS
4xRJ45 10/100/1000 GigE I/O for MPEG-2 TS over IP
3.2. HARDWARE
Memory 16GB
Hard drive 2xHDD raided
Ethernet 4xIntel 1GBe Ethernet ports
3.3. NETWORK INTERFACE
Standard Ethernet 10/100 base-T
IEEE 802.3U standard for 100Mb/s
Connector RJ-45
3.4. NETWORK MANAGEMENT
Control HTTP web browser
True SNMP with VistaLINK®
3.5. MONITORING
Signal Detection Signal Presence Detection
Error Notification HTTP web browser status page
SNMP Trap notification
3.6. ELECTRICAL
AC Input 100-246V, 50-60Hz
Power 500W
3.7. CHASSIS
Form Factor IU Rackmount

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4. SETUP GUIDE
This section will outline initial network management setup and transmission of the IXG CloudBridge
Server. Basic setup of a single transmit to a single receiver is outlined.
4.1. INITIAL SETUP USING DVA PORT AND USB PORTS
•Power up the server.
•Connect VGA port to the monitor through VGA cable and connect a keyboard and a mouse in USB
ports. This will allow the user to initially setup the card.
•This will take you to the login page and will allow you to access the initial settings of the server.
Figure 4-1 : Cloudbridge Server Login
•Login and password is “customer”.
•Type 1 to go to network setup, 2 for SNMP setup, and 3 for engineering debug tool and press
enter. For example if you want to change the IP address of the card, type 1 and press enter.

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Figure 4-2 : Menu Screen
Figure 4-3 : Network Setup

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•To change the IP address type 1 and hit enter. To change the netmask, gateway, or broadcast
type the corresponding number and hit enter. After selecting an option type the desired address
and press enter. To save the new settings type ‘x’ and hit enter.
•For changing the SNMP setup and engineering debug tool, follow the same steps as network
setup.
4.2. LICENSING

Note: Licenses should be preloaded from the factory, however, if additional licenses are
required, please contact the factory for assistance (not having accurate license files cause
unexpected input and output availability).
Make sure the license installed was ordered correctly. If not, the user will need to upgrade the license file.
Upgrading the license can be done from Web-Easy.
4.2.1. Upgrading License Using Webeasy
To upgrade the license from Web-Easy, enter the IP address of the IXG CloudBridge Server in the web
browser then enter the login and password (default is set to customer, customer).
After entering into the webpage, click on system tab on the left and then click on Browse under License
control tab (Figure 4-4).

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Figure 4-4 : WebEASY®- System Tab\License Upgrade
Locate and select the license file (.IXG extension) and click open.
Figure 4-5 : WebEASY®- License Upload
Click upload and license will be upgraded.

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4.3. SETUP COMMUNICATION BETWEEN TX SIDE AND RX SIDE
The IXG CloudBridge Server is a powerful module which gives users the capability to transport video
streams over lossy networks such as internet.
This section outlines the basic procedure to configure a transmitting and receiving IXG CloudBridge
Server to pass video over a network.Each IXG module has the ability to do multiple transmit and receive
videos based on what type of license is installed. Setup of each transmit and receive port is identical to
that outlined in this setup guide.
To start passing data between the ports, IP address configuration is required. Follow these steps to set up
communication between Side 1 (TX) and Side 2 (RX).
4.3.1. Side 1 (TX)
1) Go to the webpage and click on the IP input tab to check port link status (port link status shows the
connection between the video source and access port of the card). “Up” status means it is
connected the network that is hosting the source video. Please verify the connection from the IXG
CloudBridge Server to the source network if the port status is “down.”
2) Check the link speed and data rate. This will confirm the communication between the card and the
source.

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Figure 4-6 : WebEASY®- IP Input Tab
After checking the access port link on the Transmitter side (TX side), verify the IP configuration of internet
port on both TX side and Receiver side (RX side). “Destination IP” on the TX side under Stream Control
under Internet output IP stream should match the “source IP” of the RX side under Internet tab (for
example if the RX side is directly connected to the Internet, then this IP is the public internet IP of the TX
side).