Excalibur EWS SD15 Series User manual

BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM
WATER SOFTENER 1.5”DUPLEX
INSTALLATION AND USER GUIDE

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SOFTENER INSTALLATION AND USER GUIDE
BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM
TABLE OF CONTENTS
1) Installation ............................................................................................................................................ 3
1.1) Pre-installation instructions..........................................................................................................3
1.2) General Installation and Service Warnings...................................................................................3
1.3) Site Requirements.........................................................................................................................3
1.4) Loading Instructions......................................................................................................................4
1.5) Installation Drawing......................................................................................................................5
1.6) Piping and Instrumentation Drawing............................................................................................6
1.7) System Drawing ............................................................................................................................7
1.8) Plumbing .......................................................................................................................................7
1.9) Brine Line Connection...................................................................................................................7
1.10) Overflow Line Connection.........................................................................................................8
1.11) Drain Line ..................................................................................................................................8
1.12) 3-Way Bypass Valve ..................................................................................................................8
1.13) Wiring......................................................................................................................................10
1.14) ALT A Control Valve Wiring.....................................................................................................11
2) Programming and Startup................................................................................................................... 12
2.1) Regeneration and Error Screens.................................................................................................12
2.2) Button Operation........................................................................................................................12
2.3) User Displays...............................................................................................................................13
2.4) Setting Time of Day.....................................................................................................................14
2.5) Startup Instructions ....................................................................................................................15
2.6) Configuration Settings ................................................................................................................16
2.7) Installer Display Settings.............................................................................................................17
2.8) OEM Softener System Setup.......................................................................................................18
2.9) Diagnostics..................................................................................................................................20
3) Model Variable Programming and Components ................................................................................ 22
3.1) Programming ..............................................................................................................................22
3.2) Flow Controls and Injectors ........................................................................................................22
4) Control Valve....................................................................................................................................... 23
4.1) Specifications ..............................................................................................................................23
4.2) Flow Diagrams.............................................................................................................................24
4.3) Components of Control Valve.....................................................................................................27

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SOFTENER INSTALLATION AND USER GUIDE
BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM
5) Brine Tank Assembly........................................................................................................................... 33
6) Quick Reference Guide ....................................................................................................................... 34
7) Service Instructions............................................................................................................................. 36
7.1) Front Cover Removal ..................................................................................................................36
7.2) PC Board Removal.......................................................................................................................37
7.3) Drive Bracket Removal................................................................................................................38
7.4) Drive Cap Removal......................................................................................................................39
7.5) Piston Removal ...........................................................................................................................40
7.6) Stack Assembly Removal.............................................................................................................41
7.7) Injector Cap Removal..................................................................................................................42
8) Troubleshooting.................................................................................................................................. 43
8.1) Troubleshooting Procedures.......................................................................................................43
8.2) Possible Error Codes ...................................................................................................................46
9) 5 Year Warranty.................................................................................................................................. 47

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SOFTENER INSTALLATION AND USER GUIDE
BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM
1) INSTALLATION
1.1) Pre-installation instructions
The cycle times, sequence of cycles, salt dose refill time and exchange capacity are preset to default by
Excalibur. Installer must program the valve to recommended hardness, Day override and time of
regeneration. Set time of day, read normal operating displays, read power loss and error displays if any.
WATER TEST
Hardness gpg
Iron ppm
pH number
*Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
1.2) General Installation and Service Warnings
•The softener is designed so that it can be installed easily with minor plumbing changes on
previous plumbing.
•The piping must be clamped properly and the weight of the plumbing must not be on the
softener.
•Do not use any kind of lubricant including silicone. A silicone based lubricant can be only used on
O- Rings but not necessary.
•The nuts and caps can be fastened and unfastened by hand or the plastic service wrench. Do not
use pipe wrench to tighten the caps and nuts.
1.3) Site Requirements
•Water Pressure: - 40-110 psi
•Water Temperature: - 40-110°F (4.4-43°C)
•Electrical- 115/120 V, 60Hz Uninterrupted Outlet
•Current required is 0.5 Amperes
•The plug-in transformer is for dry locations only
•The tank should be on a firm level surface

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SOFTENER INSTALLATION AND USER GUIDE
BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM
1.4) Loading Instructions
Step 1: Check the product upon removal and remove from box packaging checking for any shipping
damage or shortages that must be reported to Excalibur Water Systems immediately for confirmation.
Step 2: Insert distributor(s) inside of media mineral tank(s) so it is positioned properly in the bottom
centre groove. If not already sized properly cut the top of the distributor pipe ½ - ¾” above top of tank
opening and clean off and excess PVC materials with grit cloth.
Step 3: Plug the top inlet opening of the distributor (Hub & Lateral) or bottom stack with a clean cloth,
rag, or tape to prevent any gravel or resin from entering into the distributor tube.
Step 4: Load the gravel under bedding onto the mineral tank using a funnel or some sort of loading
devise. If multiple layers of gravel with different sizes being utilized always load the largest gravel size in
diameter to the smallest last.
Step 5: Load the water softening cation exchange resin also by the use of a funnel or some sort of
loading device until all resin is inside of mineral tank. If loading a duplex system that has two tanks
divide the resin and gravel up equally when loading.
Step 6: Remove top opening cover of the distributor carefully not to move or disturb the distributor
tube not allowing any debris or materials to get inside of the now loaded softener(s).
Step 7: Thread on control valves onto top opening tanks be sure to check and verify that the O-ring on
the bottom base of the control valve is present and properly lubricated with silicone. Tighten control
valve(s) clockwise until you have reached the end of the thread and have secured a water tight seal. (If
control valves that utilize quick connect collars thread the collars the same into the tanks then attach
control valves).
Step 8: Precede now with the unit(s) in their proper installation locations to run piping and materials for
all inlet, outlet, and drain connections properly with isolation valves and test ports for future water
tests. Also, unions should be included in installation materials for easy future servicing of the control
valves when necessary on all inlet, outlet, and drain lines.