Excalibur SUPERIOR SOFT-TEC User manual

SUPERIOR SOFT-TEC™
NO SALT WATER SOFTENER
Installation & Operation Manual
Barrie, Ontario Canada
L4N 4Y8
www.excaliburwater.com

EXCALIBUR SUPERIOR SOFT-TEC™
NO SALT WATER SOFTENER
INSTALLATION MANUAL
In your home when you replace at traditional salt based Water
Softener or if you never had a Water Softener in your home, when the
Soft-tec™ No Salt Water Softener is installed, you may notice the
water is becoming harder in the beginning as the piping scale begins
dissolving and the water hardness is a consequence of the descaling.
The hardness and scale build-up will improve daily as the Soft-tec™
No Salt Water Softener continues to dissolve the existing scale. The
plumbing took years to develop the scale build up and will only take a
short period of time for the Soft-tec™ No Salt Water Softener to
cleanup the existing scale. The treated water after going through the
Soft-tec™ No Salt Water Softener immediately starts dissolving the
scale building in the plumbing system and appliances. The scale
after flowing through the Soft-tec™ No Salt Water Softener comes off
one molecule at a time just like it went on. The Soft-tec™ No Salt
Water Softener in thirty (30) to one hundred twenty (120) days will
remove all scale from existing faucets and appliances. In excessively
hard water you may have a build up of loosen scale after flowing
through the Soft-tec™ No Salt Water Softener in the bottom of the hot
water heater and dishwasher from the Soft-tec™ No Salt Water
Softener descaling and you will need to clean out the loosened scale
from the bottom of the water heater and dishwasher in the first few
months until the scale is completely dissolved in the entire plumbing

system and appliances. The Soft-tec™ No Salt Water Softener may
cause you to remove the faucet aerators and clean out any scale
build up and then put the aerators back on the faucets as scale can
reduce water pressure. This will diminish as the Soft-tec™ No Salt
Water Softener continues to dissolve the scale until it is completely
gone from the plumbing system.
If you use a dishwasher and replace a traditional Water Softener salt
based or have never had a Water Softener, you may notice some
calcium spotting in the Soft-tec™ No Salt Water Softener will
eliminate the spotting after the Soft-tec™ No Salt Water Softener
removes all the scale buildup. In the meantime as the Soft-tec™ No
Salt Water Softener continues to dissolve the calcium add a cup of
household vinegar to the rinse cycle to eliminate any short term
calcium spotting problem while the pipes are descaling.
GENERAL SOFT-TEC™ NO SALT WATER SOFTENER
INSTALLATION PROCEDURES
The Soft-tec™ No Salt Water Softener fittings and/or bypass valve
are designed to accommodate minor plumbing misalignments that
may occur during the Soft-tec™ No Salt Water Softener installation.
On the Soft-tec™ No Salt Water Softener do not use Vaseline oils or
other hydrocarbon lubricants when installing your Soft-tec™ No Salt
Water Softener or spray silicone anywhere. A Soft-tec™ No Salt
Water Softener may have silicone lubricant used on the black o-rings
during the Soft-tec™ No Salt Water Softener installation, but is not
necessary.
Avoid any type of lubricants including silicone when installing your
Soft-tec™ No Salt Water Softener on clear or red lip seals. Do not
use pipe dope or other sealants on the Soft-tec™ No Salt Water
Softener connecting threads. Teflon tape must be used on the Soft-
tec™ No Salt Water Softener instead of pipe dope or pipe sealants.
SOFT-TEC™ NO SALT WATER SOFTENER
INSTALLATION SITE REQUIRMENTS
•Water pressure 20 – 125psi
•Water temperature 5°C to 30°C or 40°F to 100°F

•The Soft-tec™ No Salt Water Softener should be on a firm level
surface.
The Soft-tec™ No Salt Water Softener inlet/outlet plumbing will be
installed down stream of outdoor spigots. The Soft-tec™ No Salt
Water Softener installation an inlet shutoff valve and plumbing to the
Soft-tec™ No Salt Water Softener bypass valve located at the left
rear upflow inlet as you face the Soft-tec™ No Salt Water Softener.
There are a variety of Soft-tec™ No Salt Water Softener installation
fittings available. When assembling the Soft-tec™ No Salt Water
Softener installation fitting package (inlet/outlet) connect the fitting to
the plumbing system first and then attach the Soft-tec™ No Salt
Water Softener nut, split ring and o-ring. Heat from soldering solder
or solvent cements may damage the Soft-tec™ No Salt Water
Softener nut, split ring and o-ring. Solder joints should be cool and
solvent cement should be set before installing the Soft-tec™ No Salt
Water Softener nut, split ring and o-ring. Avoid getting solder flux,
primer and solvent cement on any part of the Soft-tec™ No Salt
Water Softener o-rings, split rings and bypass valve.
INSTALLATION INSTRUCTIONS FOR THE
SOFT-TEC™ NO SALT WATER SOFTENER
1. The ¾ inch stainless steel flow restrictor supplied in the box
with the Soft-tec™ No Salt Water Softener must be installed
on the raw water inlet on the uplow inlet side prior to the
Soft-tec™ No Salt Water Softener. The ¾ inch stainless
steel flow restrictor must be installed prior to the Soft-tec™
No Salt Water Softener to maintain the Soft-tec™ No Salt
Water Softener warranty.

2. Before making water service connections to the Soft-tec™
No Salt Water Softener lubricate all o-rings, split rings and
nuts with a non-petroleum based lubricant, example”
Silicone Grease number 3005.
3. The Soft-tec™ No Salt Water Softener installation plumbing
connections must be in an uplow configuration to
accommodate the Soft-tec™ No Salt Water Softener counter
upflow service through the media bed. This will provide
proper fluidization of the Soft-tec™ No Salt Water Softener
media. The plumbing inlet connection on raw water supply
pipe into the Soft-tec™ No Salt Water Softener into the
upflow arrow on the in/out distributor valve body.
4. You are now ready to make service pipe connections into
the Soft-tec No Salt Water Softener. If soldering, make sure
Soft-tec No Salt Water Softener o-rings and plastic split rings
are removed from brass adapters before applying heat.
After soldering complete connect the Soft-tec No Salt Water
Softener by inserting retaining nut, then the plasstic split
rings and then the o-rings to the bypass control valve.
5. SOFT-TEC™ NO SALT BYPASS VALVE
The Soft-tec™ No Salt Water Softener bypass valve is
typically used to isolate the Soft-tec™ No Salt Water
Softener control valve from the plumbing system, water
pressure in order to perform Soft-tec™ No Salt Water
Softener control valve repairs or maintenance. The bypass
valve is particularly unique due to its versatility and design
features. The 1 inch Soft-tec™ No Salt Water Softener full
flow bypass valve incorporates four positions including a
diagnostic position that allows to work on a pressure system
while still providing untreated bypass valve water to the
residence. The bypass valve is completely non-metallic, all
composite design. The Soft-tec™ No Salt Water Softener
bypass valve consists of two interchangeable plug valves
that are operated independently by red arrow shaped
handles. The handles identify the water flow direction of the

water. The plug valves enable the bypass valve to operate
in four positions.
A) NORMAL OPERATION POSITION
The inlet and outlet handles point in the direction of water
flow of the Soft-tec™ No Salt Water Softener indicated by
the engraved arrows on the bypass valve. Water flows
through the bypass valve during normal operation and this
position also allows the bypass valve to isolate the Soft-
tec™ No Salt Water Softener resin bed during the
regeneration cycle.
B) BYPASS POSITION
The inlet and outlet handles point to the centre of the bypass
valve. The bypass valve is isolated from the water pressure
contained in the plumbing system. Untreated water is
supplied to the plumbing system

C) DIAGNOSTIC POSITION
The inlet handle points in the direction of water flow and
outlet handle points to the centre of the bypass valve.
System water pressure is allowed to flow to the Soft-tec™
No Salt Water Softener control valve and the plumbing
system while not allowing water to exit from the control valve
to the plumbing system.
D) SHUTOFF POSITION
The inlet handles points to the centre of the bypass valve
and the outlet points to the direction of flow. The water is
shut off to the plumbing system. If water is available on the
outlet side of the Soft-tec™ No Salt Water Softener, it is an
indication of water bypass around the system.

SOFT-TEC™ NO SALT WATER SOFTENER
STARTUP INSTRUCTIONS
1. Place the Soft-tec™ No Salt Water Softener bypass valve
handle to the parallel position.
2. Open the closest cold water faucet fully to the Soft-tec™ No
Salt Water Softener and leave open. Then turn on the water
supply to the Soft-tec™ No Salt Water Softener slowly at first
in order to lift the Soft-tec™ No Salt Water Softener media
beds lowly to displace all air from the Soft-tec™ No Salt
Water Softener media tank.
3. Once the air is totally removed from the Soft-tec™ No Salt
Water Softener media tank, open the water supply fully to
the Soft-tec™ No Salt Water Softener and keep the closest
faucet to the Soft-tec™ No Salt Water Softener fully open
until the water is clear.
4. You are now ready to enjoy your Soft-tec™ No Salt Water
Softener.

5 YEAR WARRANTY
Lifetime Tank Warranty
Soft-Tec™ Superior No Salt Water Softener
Thank you for your purchase of our Soft-Tec™ SUPERIOR NO SALT WATER SOFTENER. For proof of purchase,
please retain your Invoice/Sales Order Copy.
Warranty ~ Offered
Excalibur Water Systems warranties its products to be free from defect in materials and workmanship to the original
owner from the date on the proof of purchase as described below.
Warranty ~ Working Procedures
If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at
no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation.
Warranty ~ Coverage Outlined
Excalibur Water Systems guarantees, to the original owner, a period of 5 years, the VALVE BODY to be free of defects
in materials and workmanship and to perform its proper functions. Other parts to be free of defects in materials and
workmanship and to perform their normal functions to the original owner, the MINERAL TANK will not rust, corrode,
leak, burst or in any other form fail to perform their proper functions for a LIFETIME period of 20 YEARS.
Warranty ~ Service
In the event you require service, your local Excalibur Water Systems Dealer will provide all necessary service and
installation for your Superior Water Softener. To obtain warranty service within 30 days of discovery of the defect,
notification must be given to your local Excalibur Water Systems Dealer.
General Provisions
The above warranties are effective provided the Soft-Tec™ SUPERIOR WATER SOFTENER is operated at water
pressures not exceeding 125psi and at water temperatures not exceeding 120°F; also provided that the Soft-Tec™
water softener is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided
further that the Soft-Tec™ water softener is not damaged as the result of any unusual force of nature such as, but not
limited to flood, hurricane, tornado or earthquake. Excalibur Water Systems is excused if failure to perform its warranty
obligations is the result of strikes, government regulation, materials shortages or other circumstances beyond its
control.
THERE ARE NO WARRANTIES ON THE Soft-Tec™ WATER SOFTENER BEYOND THOSE SPECIFICALLY
DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY
MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF EXCALIBUR WATER SYSTEMS
UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART PROVES TO BE
DFEFECTIVE WITHIN THE SPECIFIED TIME PERIOD AND EXCALIBUR WATER SYSTEMS IS NOT LIABLE FOR
CONSEQUENTIAL OR INDIDENTAL DAMAGES. NO DEALER, AGENT, REPRESENTATIVE OR OTHER PERSON
IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSED ABOVE.
Certain provinces or states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of
incidental or consequential damage, therefore limitations and exclusions in this warranty may not apply to you. This
warranty extends you specific legal rights as you may have other rights which vary from province to province or state to
state.
Excalibur Water Systems is a manufacturer of water treatment products.
Barrie, ON
Canada