Extreme Networks EPICenter Guide Firmware update

Extreme Networks, Inc.
3585 Monroe Street
Santa Clara, California 95051
[phone]
http://www.extremenetworks.com
EPICenter™ Software
Installation and User Guide
Version 4.1
Published: June, 2003
Part number: 100143-00 Rev. 01

2
©2003 Extreme Networks, Inc. All rights reserved. Extreme Networks and BlackDiamond are registered trademarks of
Extreme Networks, Inc. in the United States and certain other jurisdictions. EPICenter, ExtremeWare, ExtremeWare Vista,
ExtremeWorks, ExtremeAssist, ExtremeAssist1, ExtremeAssist2, PartnerAssist, Extreme Standby Router Protocol, ESRP,
SmartTraps, Alpine, Summit, Summit1, Summit4, Summit4/FX, Summit7i, Summit24, Summit48, Summit Virtual
Chassis, SummitLink, SummitGbX, SummitRPS and the Extreme Networks logo are trademarks of Extreme Networks,
Inc., which may be registered or pending registration in certain jurisdictions. The Extreme Turbodrive logo is a service
mark of Extreme Networks, which may be registered or pending registration in certain jurisdictions. Specifications are
subject to change without notice.
Solaris is a trademark of Sun Microsystems, Inc.
This product includes software developed by the Apache Software Foundation (http://www.apache.org).
This product contains copyright material licensed from AdventNet, Inc. (http://www.adventnet.com). All rights to such
copyright material rest with AdventNet.
All other registered trademarks, trademarks and service marks are property of their respective owners.

EPICenter Software Installation and User Guide 3
Contents
Preface
Introduction 17
Terminology 17
Conventions 18
Related Publications 19
Chapter 1 EPICenter and Policy Manager Overview
Introduction 21
Summary of Features 22
Simple Inventory Management 23
The Alarm System 23
The Configuration Manager 23
The Grouping Manager 23
The IP/MAC Address Finder 24
Interactive Telnet Applet 24
ExtremeView Configuration and Status Monitoring 24
Real-Time Statistics 24
Topology Views 25
Enterprise-wide VLAN Management 25
The ESRP Manager 25
The STP Monitor 26
Dynamic Reports 26
Distributed Server Mode 26
Security Management 26
EPICenter Stand-alone Utilities 27
EPICenter Components 27
Extreme Networks Switch Management 28
Extreme Networks Device Support 29
Third-Party Device Support 29
Overview of the Policy Manager 29

4EPICenter Software Installation and User Guide
Contents
Basic EPICenter Policy Definition 30
Policy Types 31
Access-based Security Policies 31
IP-Based Policies (Access List Policies) 33
Source Port Policies 36
VLAN Policies 37
Policy Named Components 38
Policy Access Domain and Scope 41
Using Groups in Policy Definitions 42
Precedence Relationships within the Policy Manager 43
Policy Configuration 43
Cisco Device Support 44
Cisco Port Mappings 44
Limitations on Cisco Device Support 44
EPICenter Policy Limitations 45
Chapter 2 Installing the EPICenter Software
Installation Overview 47
Server Requirements 48
Windows 2000 or Windows XP 48
Solaris 48
Client Requirements 49
Browser Requirements for Reports 49
EPICenter Software Licensing 50
Obtaining an Evaluation License 50
Obtaining a Permanent License 50
Upgrading an Evaluation License 50
Adding a License for an Optional Product 51
Upgrading from a Previous Release 51
Installing on a Windows 2000 or Windows XP System 52
Adding or Updating the License Key 55
Installing on a Solaris System 56
Required Patches 56
Local Name Resolution 56
Installing the EPICenter Server 56
Adding or Updating a License Key 61
Setting Up SNMP Version 3 for Solaris and Windows 62
Installing the EPICenter Client 62
Installing the Stand-Alone Client Application on Windows 2000 or Windows XP 63
Installing the Stand-Alone Client Application in the Solaris Operating Environment64

EPICenter Software Installation and User Guide 5
Contents
Uninstalling the EPICenter Software 66
Uninstalling the EPICenter Server on Windows 2000 or Windows XP 66
Uninstalling the EPICenter Stand-Alone Client Application on Windows 2000 or
Windows XP 67
Uninstalling the EPICenter Server in Solaris 67
Uninstalling the EPICenter Stand-Alone Client Application in Solaris 68
Chapter 3 Starting EPICenter
Running the EPICenter Server Software under Windows 69
Starting the EPICenter Server 69
Shutting Down the EPICenter Server Components 70
Restarting the EPICenter Server Components as Services 71
Running the EPICenter Server Software under Solaris 71
Starting or Restarting the EPICenter Server 71
Shutting Down the EPICenter Server Components 71
The EPICenter Client 72
Running the EPICenter Stand-alone Client 72
Viewing Reports from the Stand-Alone Client 74
Running the EPICenter Client in a Browser 74
The Network Status Summary Report Page 77
The Distributed Server Summary 78
The “About EPICenter” Page 79
Navigating the EPICenter Applications 80
The Navigation Toolbar 80
Main Applet Frame 82
The Component Tree 82
The Status/Detail Information Panel 83
Moving the Component Tree Boundary 84
Resizing Columns 84
Sorting Columns 85
Applet Function Buttons 85
Printing from EPICenter 86
Chapter 4 Using the Inventory Manager
Overview of the EPICenter Device Inventory 87
Gathering Device Status Information 88
Displaying the Network Device Inventory 89
Viewing Device Status Information 90
Viewing Device Information from Pop-up Menus 92
Discovering Network Devices 95

6EPICenter Software Installation and User Guide
Contents
Adding Devices and Device Groups 100
Adding a Device 100
Creating a Device Group 102
Modifying Devices and Device Groups 104
Modifying a Device 104
Modifying a Device Group 107
Deleting Devices and Device Groups from the Database 109
Deleting a Device 109
Deleting a Device Group 110
Updating Device Information 111
Configuring Default Access Parameters 112
Finding Devices 114
Displaying Properties 115
All Device Group Properties 115
Device Properties 117
Chapter 5 The EPICenter Alarm System
Overview of the EPICenter Alarm System 121
The Alarm Log Browser 122
Acknowledging an Alarm 124
Deleting Alarm Log Entries 124
Deleting Groups of Log Entries 124
Viewing Alarm Details 126
Filtering the Alarm Display 126
Deleting Alarm Log Filters 128
Pausing All Alarms 129
Defining Alarms 129
Creating a New Alarm Definition 130
Modifying Alarm Definitions 138
Deleting Alarm Definitions 138
Alarm Categories 138
Creating a New Alarm Category 138
Modifying an Alarm Category 139
Deleting an Alarm Category 139
Threshold Configuration 139
Creating an Event Rule 142
Modifying a Rule 150
Deleting a Rule 151
Resynchronizing the RMON Rules 151
Configuring Other SNMP Trap Events 152
Configuring EPICenter as a Syslog Receiver 153

EPICenter Software Installation and User Guide 7
Contents
Setting EPICenter as a Trap Receiver 153
Log Archive 154
Writing Tcl Scripts for Alarm Actions 155
The Tcl Scripting Environment 155
Chapter 6 Configuration Manager
Overview of the Configuration Manager 157
Viewing Device Information from Pop-up Menus 159
Uploading Configurations from Devices 163
Archiving Configuration Settings 165
Device Schedules 165
Global Schedules 167
Downloading Configuration Information to a Device 168
Downloading an Incremental Configuration to Devices 169
Creating an Incremental Configuration File 170
Upgrading Software Images 170
Performing a Multi-Step Upgrade 171
Upgrading Images on Devices 173
Upgrading BootROM on Devices 177
Upgrading Slot Images on Modular Devices 178
Selecting Software Images 181
Specifying the Current Software Versions 182
Performing a Live Software Update 183
Obtaining New Software Images 184
Configuring the TFTP Server 186
Finding Devices 187
Displaying Properties 187
Device Group Properties 188
Device Properties 188
Chapter 7 Using the Interactive Telnet Application
Overview of the Interactive Telnet Applet 191
Using Telnet with Extreme Switches 191
Running ExtremeWare Command Macros 192
Running a Telnet Session on an Individual Switch 196
Using Interactive Telnet with Third-Party Devices 199

8EPICenter Software Installation and User Guide
Contents
Viewing Device Information from Pop-up Menus 199
Properties 199
Alarms 200
Browse 200
EView 200
Statistics 200
Sync 201
VLANs 201
Finding Devices 201
Displaying Properties 202
Device Group Properties 202
Device Properties 202
Chapter 8 The Grouping Manager
Overview of the Grouping Manager 205
Displaying EPICenter Groups and Resources 207
Resource Details 209
Grouping Manager Functions 210
Creating a New Resource 211
Deleting Resources 213
Adding a Resource as a Child of a Group 213
Removing A Child Resource from a Group 216
Adding Relationships to a Resource 216
Removing Relationships from a Resource 218
Adding and Removing Attributes 219
Searching for a Resource 221
Setting up a Resource Search 222
Searching from the Main Toolbar 224
Searching from the Add Resources or Add Relationship Window 225
Importing Resources 225
Importing from an LDAP Directory 227
Importing from a File 228
Importing from an NT Domain Controller or NIS Server 232
Chapter 9 Using the IP/MAC Address Finder
Overview of the IP/MAC Finder Applet 233
ExtremeWare Software Requirements 234
Tasks List Summary Window 234
Creating a Search Task 236

EPICenter Software Installation and User Guide 9
Contents
Detailed Task View 238
Exporting Task Results to a Text File 240
Chapter 10 Using ExtremeView
Overview of the ExtremeView Application 243
Viewing Device Status Information 244
Viewing Switch Configuration Information 248
Viewing Switch Statistics 253
Finding Devices 255
Viewing Device Information from Pop-up Menus 256
Properties 256
Alarms 257
Browse 257
Statistics 258
Sync 258
Telnet 258
VLANs 258
Displaying Properties 259
Device Group Properties 259
Device Properties 259
Slot Properties 260
Port Properties 263
Chapter 11 Real-Time Statistics
Overview of Real-Time Statistics 267
Displaying Multi-port Statistics 269
Displaying Statistics For a Single Port 271
Changing the Display Mode 273
Setting Graph Preferences 274
Taking Graph Snapshots 277
Viewing Device Information from Pop-up Menus 279
Properties 279
Alarms 279
Browse 280
EView 280
Sync 280
Telnet 280
VLANs 281

10 EPICenter Software Installation and User Guide
Contents
Displaying Properties 281
Device Group Properties 281
Device Properties 281
Slot Properties 282
Port Properties 283
Chapter 12 Network Topology Views
Overview of EPICenter Topology Views 285
Displaying a Network Topology View 286
Map Elements 287
Map Element Description Panel 291
Manipulating Topology Views and Maps 292
Creating a New View or a New Map 293
Node Placement Criteria in an Auto Populate View 294
Adding Elements to the Map 297
Editing the Map 301
Setting View Properties 304
Map Viewing Functions 305
Displaying VLAN Information 313
Using the Tools Menu 315
Mark Links Mode 315
Adding Links to a VLAN 315
Connecting an Edge Port to a VLAN 317
Device Alarms 318
Device Browse 319
Device Statistics 319
Device Telnet 319
Device View 319
Device VLANs 320
Device Properties 320
Chapter 13 Using the VLAN Manager
Overview of Virtual LANs 321
Displaying a VLAN 322
Viewing VLANs on a Switch 324
Viewing Switches in a VLAN 325
Viewing VLAN Member Ports 326
Viewing Device Information from Pop-up Menus 328
Adding a VLAN 330
Deleting a VLAN 333

EPICenter Software Installation and User Guide 11
Contents
Modifying a VLAN 334
Modifying a VLAN from the Toolbar 335
Modifying a VLAN from the Component Tree Menu 337
Adding and Deleting Protocol Filters 338
Chapter 14 The Spanning Tree Monitor
Overview of the Spanning Tree Monitor 341
Displaying STP Domain Information 342
Displaying STP VLAN Configurations 344
Displaying STP Device Configurations 344
Displaying STP Port Information 346
Viewing STP Domain Properties from Pop-Up Menus 347
STP Properties 347
VLAN Properties 348
The Device Pop-Up Menu 348
Chapter 15 The ESRP Manager
Overview of the ESRP Manager 351
Viewing ESRP Detail Information 353
Chapter 16 Administering EPICenter
Overview of User Administration 355
Controlling EPICenter Access 355
The EPICenter RADIUS Server 356
Setting EPICenter Server Properties 356
Starting the EPICenter Client for the First Time 357
Changing the Admin Password 358
Adding or Modifying User Accounts 358
Deleting Users 360
Changing Your Own User Password 360
RADIUS Administration 361
RADIUS Server Configuration 362
RADIUS Client Configuration 363
Disabling RADIUS for EPICenter 363
Server Properties Administration 363
Devices Properties 365
Scalability Properties 366
SNMP Properties 367
Topology Properties 368
External Connection Properties 369
Other Properties 369

12 EPICenter Software Installation and User Guide
Contents
Distributed Server Administration 370
Configuring a Server Group Member 371
Configuring a Server Group Manager 372
Chapter 17 Dynamic Reports
Overview of EPICenter Reports 373
Network Status Summary Report 374
Dynamic Reports 375
Viewing Predefined EPICenter Reports 376
Report Filtering 376
Server State Summary Report 378
Device Inventory Report 379
Slot Inventory Report 381
Device Status Report 382
VLAN Summary Report 382
Voice VLAN Summary Report 383
Interface Report 383
Resource to Attribute Mapping Report 384
Unused Ports Report 385
User to Host Mapping Report 385
Network Login Report 386
Alarm Log Report 386
Event Log Report 387
System Log Report 387
Configuration Management Log Report 388
Printing EPICenter Reports 389
Exporting Reports 389
Creating New Reports 389
Creating or Modifying a Report 391
Adding a User-Defined Report to the Reports Menu 392
Debugging 392
Chapter 18 Voice over IP Manager
Overview of Voice Over IP Management 395
Viewing VoIP VLAN Settings 395
Selecting VLANs for VoIP 397
QoS Settings for a VoIP VLAN 400
Default Configuration Attributes 401
Minimum Bandwidth Calculations 402
Configuring QoS Settings 404

EPICenter Software Installation and User Guide 13
Contents
VoIP Reports 407
Voice VLAN Summary Report 407
Known Behaviors and Problems 407
Chapter 19 Using the Policy Manager
Using the Policy Manager 409
Policies View 411
Policy Definition Page 412
Policy Traffic Page 414
Creating a New Policy 416
Edit Policy Endpoints Window 423
Edit Policy Access Domain/Policy Scope Window 425
Modifying Policies 427
Deleting a Policy 429
Resetting a Policy 429
Configuring Policy Precedence 430
Viewing and Modifying QoS Profiles 431
Configuring QoS Policies 433
Auto Configuration 433
Directed Configuration 434
Chapter 20 The ACL Viewer
ACL Viewer Summary Displays 438
Access List Display 439
Policy Rule Comparison 441
View Policy Rules 442
View Configured Rules 442
VLAN QoS Display 443
Policy Rule Comparison 444
View Policy Rules 445
Source Port QoS Display 445
Policy Rule Comparison 447
View Policy Rules 448
View Configured Rules 448
QoS Profile Display 449
Network Login/802.1x Display 450
Cisco Device Policy Setup 451

14 EPICenter Software Installation and User Guide
Contents
Appendix A Troubleshooting
Troubleshooting Aids 455
Using the Stand-alone Client Application 455
Using the Browser-based Client (Windows Only) 456
EPICenter Client 457
EPICenter Database 458
EPICenter Server Issues 459
VLAN Manager 461
Alarm System 462
ESRP Manager 464
Inventory Manager 464
ExtremeView 465
Grouping Manager 466
Printing 466
Topology 466
STP Monitor 467
Reports 467
Appendix B EPICenter Utilities
The DevCLI Utility 469
Using the DevCLI Commands 470
DevCLI Examples 472
Inventory Export Scripts 473
Using the Inventory Export Scripts 473
Inventory Export Examples 475
The SNMPCLI Utility 476
Using the SNMPCLI Utility 476
SNMPCLI Examples 477
Port Configuration Utility 477
The AlarmMgr Utility 479
Using the AlarmMgr Command 479
AlarmMgr Output 481
AlarmMgr Examples 481
The FindAddr Utility 481
Using the FindAddr Command 482
FindAddr Output 483
FindAddr Examples 484

EPICenter Software Installation and User Guide 15
Contents
The TransferMgr Utility 484
Using the TransferMgr Command 484
TransferMgr Examples 486
The VlanMgr Utility 487
Using the VlanMgr Command 487
VlanMgr Output 489
VlanMgr Examples 489
The ImportResources Utility 490
Using the ImportResources Command 490
ImportResources Examples 492
Appendix C EPICenter External Access Protocol
External Access Protocol Overview 493
External Access Protocol Structure 493
EPICenter Server Commands 496
Tcl Client API 498
Installing and Using the Tcl Client API 499
Tcl Exported Functions 499
Appendix D EPICenter Database Views
Device Report View 505
Interface Report View 507
Database Event Log View 508
Database Alarm Log View 509
Appendix E Event Types for Alarms
SNMP Trap Events 511
RMON Rising Trap Events 515
RMON Falling Trap Events 515
EPICenter Events 516
Appendix F EPICenter Backup
EPICenter Log Backups 517
Database Utilities 518
The Validation Utility 518
Using the DBVALID Command-line Utility 518
Database Connection Parameters 519

16 EPICenter Software Installation and User Guide
Contents
The Backup Utility 519
The DBBACKUP Command-line Utility 519
Database Connection Parameters 520
Installing a Backup Database 520
Appendix G Dynamic Link Context System (DLCS)
Overview of DLCS 523
Using DLCS with the Policy Manager 523
DLCS Properties 524
Enabling DLCS on an Extreme Switch 524
DLCS Limitations 524
ISQ Improvements 525
Appendix H EPICenter Policy System Feature Comparison
ExtremeWare 6.2 Features Supported 527
ExtremeWare 6.0.x and 6.1.x Features Supported 528
ExtremeWare 5.x Features 529
ExtremeWare 4.x Features 530
Cisco Internetworking Operating System (IOS) 11.2 Features 531
EPICenter Policy Issues and Limitations 531

EPICenter Software Installation and User Guide 17
Preface
This preface provides an overview of this guide, describes guide conventions, and lists other useful
publications.
Introduction
This guide provides the required information to use the EPICenter software. It is intended for use by
network managers who are responsible for monitoring and managing Local Area Networks, and
assumes a basic working knowledge of:
•Local Area Networks (LANs)
•Ethernet concepts
•Ethernet switching and bridging concepts
•Routing concepts
•The Simple Network Management Protocol (SNMP)
NOTE
If the information in the EPICenter Release Note and Quick Start Guide shipped with your software
differs from the information in this guide, follow the Release Note.
Terminology
When features, functionality, or operation is specific to the Summit, Alpine, or BlackDiamond switch
family, the family name is used. Explanations about features and operations that are the same across all
Extreme switch product families simply refer to the product as the “Extreme device” or “Extreme
switch.” Explanations about features that are the same for all devices managed by EPICenter (both
Extreme devices and others) are simply refer to “devices.”

18 EPICenter Software Installation and User Guide
Preface
Conventions
Table 1 and Table 2 list conventions that are used throughout this guide.
.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
Note Important features or instructions.
Caution Risk of unintended consequences or recoverable loss of data.
Warning Risk of permanent loss of data.
Table 2: Text Conventions
Convention Description
Screen displays This typeface represents information as it appears on the screen.
Screen displays
bold This typeface indicates how you would type a particular command.
The words “enter”
and “type” When you see the word “enter” in this guide, you must type something, and then press the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names appear in text in one of two ways. They may be
•referred to by their labels, such as “the Return key” or “the Escape key.”
•written with brackets, such as [Return] or [Esc].
If you must press two or more keys simultaneously, the key names are linked with a
plus sign (+). For example:
Press [Ctrl]+[Alt]+[Del].
Words in bold type Bold text indicates a button or field name.
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text.

Related Publications
EPICenter Software Installation and User Guide 19
Related Publications
The EPICenter documentation set includes the following:
•The EPICenter Software Installation and User Guide (the manual you are reading)
•EPICenter SE Release Note and Quick Start Guide
•EPICenter License Agreement
The EPICenter Software Installation and User Guide can be found online in Adobe Acrobat PDF format, in
the docs subdirectory of the EPICenter installation directory. You must have Adobe Acrobat Reader
version 3.0 or later (available from http://www.adobe.com free of charge).
Other manuals that you will find useful are:
•ExtremeWare Software User Guide
•ExtremeWare Quick Reference Guide
For documentation on Extreme Networks products, and for general information about Extreme
Networks, see the Extreme Networks home page:
•http://www.extremenetworks.com
Customers with a support contract can access the Technical Support pages at:
•http://www.extremenetworks.com/support/database.htm
The technical support pages provide the latest information on Extreme Networks software products,
including the latest Release Note, information on known problems, downloadable updates or
patches as appropriate, and other useful information and resources.
Customers without contracts can access manuals and patches at:
•http://www.extremenetworks.com/support/documentation.asp

20 EPICenter Software Installation and User Guide
Preface