Extreme Networks ISW Series User manual

ISW Series Managed Industrial Ethernet
Switch Hardware Installation Guide
9034965-02 Rev. AC
January 2024

Copyright © 2024 Extreme Networks, Inc. All rights reserved.
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End-user license agreements and open source declarations can be found at: https://
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Table of Contents
Preface.............................................................................................................................................. 6
Text Conventions..................................................................................................................................................................................6
Documentation and Training....................................................................................................................................................7
Open Source Declarations.................................................................................................................................................8
Training..............................................................................................................................................................................................8
Help and Support............................................................................................................................................................................... 8
Subscribe to Product Announcements...................................................................................................................9
Send Feedback..................................................................................................................................................................................... 9
ISW-Series Switch Overview....................................................................................................10
Management........................................................................................................................................................................................10
Cooling.......................................................................................................................................................................................................10
Power Supplies..................................................................................................................................................................................... 11
Operating Temperatures.............................................................................................................................................................. 11
8-port Switch Models.......................................................................................................................................................................11
12-port Switch Models.................................................................................................................................................................... 13
28-port Switch Model.....................................................................................................................................................................16
Power Supplies for Use with Your Switch...........................................................................18
Site Preparation............................................................................................................................19
Plan Your Site........................................................................................................................................................................................19
Operating Environment Requirements.........................................................................................................................20
Meet Building and Electrical Codes........................................................................................................................20
Set Up the Wiring Closet................................................................................................................................................... 21
Control the Temperature..................................................................................................................................................22
Control the Humidity Level.............................................................................................................................................23
Protect Your System from ESD (Electrostatic Discharge)...................................................................... 23
Rack Specications and Recommendations............................................................................................................. 23
Mechanical Recommendations for the Rack.................................................................................................. 24
Ground the Rack.....................................................................................................................................................................24
Provide Adequate Space for the Rack................................................................................................................... 24
Secure the Rack....................................................................................................................................................................... 25
Evaluate and Meet Cable Requirements.......................................................................................................................25
Label Cables and Keep Accurate Records..........................................................................................................26
Install Cable.................................................................................................................................................................................26
Use RJ45 Connector Jackets.........................................................................................................................................30
Prevent Radio Frequency Interference (RFI)....................................................................................................30
Meet Power Requirements........................................................................................................................................................31
Requirements for PoE Devices.....................................................................................................................................31
Power Supply Requirements......................................................................................................................................... 31
Power Cord Requirements..............................................................................................................................................32
UPS (Uninterruptible Power Supply) Requirements..................................................................................32
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide iii

Follow Applicable Industry Standards.............................................................................................................................33
Install Your Switch......................................................................................................................34
Safety Considerations for Installation...............................................................................................................................34
What You Will Need for the Installation......................................................................................................................... 35
Mount the Switch............................................................................................................................................................................. 35
Mounting the ISW (DIN-Rail)........................................................................................................................................ 36
Mounting the ISW (Wall).................................................................................................................................................. 36
Mounting the ISW (Two-Post Rack).........................................................................................................................37
Connect Power Supplies, Alarm Relay, and Ground Connection...............................................................37
Connect the Power Supplies to a Power Source...........................................................................................38
Connect Power Supplies to the Switch................................................................................................................40
Connect the Alarm Relay and Ground Connection....................................................................................42
Turn on the Switch..........................................................................................................................................................................44
Connect Network Interface Cables....................................................................................................................................44
Use the Ethernet Interface with an RJ45 Connection..............................................................................44
Use the Ethernet Interface with a Fiber Connection.................................................................................45
Connect the Cables.............................................................................................................................................................. 47
Activate and Verify the Switch.............................................................................................. 48
Connect to the Management Console...........................................................................................................................48
Congure the Switch for Use.................................................................................................................................................. 50
Monitor the Switch......................................................................................................................51
System Status LEDs......................................................................................................................................................................... 51
Copper RJ45 Port LEDs................................................................................................................................................................52
SFP and SFP+ Port LEDs.............................................................................................................................................................53
PoE LEDs.................................................................................................................................................................................................54
Reset, Upgrade or Downgrade Software............................................................................56
System Reset........................................................................................................................................................................................56
Reset Conguration Defaults via CLI Command.................................................................................................... 57
Reset Conguration Defaults via Web UI......................................................................................................................58
Upgrade and Downgrade Software...................................................................................................................................59
Important Deployment Considerations..............................................................................60
Generation deployment considerations........................................................................................................................60
ISW-4W-4WS-4X deployment considerations......................................................................................................... 60
ISW-24W-4X deployment considerations.................................................................................................................... 60
ISW Series Technical Specications.....................................................................................62
External Interfaces...........................................................................................................................................................................62
Technical Specications.............................................................................................................................................................. 63
Power Options....................................................................................................................................................................................64
Power Supply Technical Specications................................................................................................................ 64
Power Consumption........................................................................................................................................................... 64
PoE Budget*............................................................................................................................................................................... 65
Weights and Physical Measurements............................................................................................................................. 65
Physical Measurements.................................................................................................................................................... 65
Weights.......................................................................................................................................................................................... 66
Performance & Scale......................................................................................................................................................................67
CPU, Memory.......................................................................................................................................................................................67
Console Connector Pinouts......................................................................................................................................................67
Table of Contents
iv ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Standards............................................................................................................................................................................................... 68
EMI/EMC Standards.............................................................................................................................................................68
Country-Specic......................................................................................................................................................................69
MTBF................................................................................................................................................................................................ 69
Environmental Specications...................................................................................................................................... 69
Safety and Regulatory Information.......................................................................................71
Considerations Before Installing............................................................................................................................................71
General Safety Precautions.......................................................................................................................................................72
Maintenance Safety........................................................................................................................................................................ 73
Fiber Optic Ports and Optical Safety.................................................................................................................................73
GBIC, SFP (Mini-GBIC), QSFP+, XENPAK, and XFP Regulatory Compliance........................... 74
Cable Routing for LAN Systems............................................................................................................................................74
Install Power Supply Units and Connect Power.......................................................................................................75
Select Power Supply Cords.......................................................................................................................................................76
Battery Notice..................................................................................................................................................................................... 76
Federal Communications Commission (FCC) Notice..........................................................................................77
Federal Communications Commission (FCC) Notice................................................................................77
Industry Canada Notice CAN ICES-3 (A)/NMB-3(A)..................................................................................... 77
Product Safety.......................................................................................................................................................................... 78
Electromagnetic Compatibility (EMC)...................................................................................................................78
Korea EMC Statement (KCC).........................................................................................................................................78
BSMI EMC Statement - Taiwan...................................................................................................................................78
Index................................................................................................................................................79
Table of Contents
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide v

Preface
Read the following topics to learn about:
•The meanings of text formats used in this document.
•Where you can nd additional information and help.
•How to reach us with questions and comments.
Text Conventions
Unless otherwise noted, information in this document applies to all supported
environments for the products in question. Exceptions, like command keywords
associated with a specic software version, are identied in the text.
When a feature, function, or operation pertains to a specic hardware product, the
product name is used. When features, functions, and operations are the same across an
entire product family, such as Extreme Networks switches or SLX routers, the product is
referred to as the switch or the router .
Table 1: Notes and warnings
Icon Notice type Alerts you to...
Tip Helpful tips and notices for using the product
Note Useful information or instructions
Important Important features or instructions
Caution Risk of personal injury, system damage, or loss of
data
Warning Risk of severe personal injury
6ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Table 2: Text
Convention Description
screen displays This typeface indicates command syntax, or represents
information as it is displayed on the screen.
The words enter and
type
When you see the word enter in this guide, you must type
something, and then press the Return or Enter key. Do not
press the Return or Enter key when an instruction simply
says type .
Key names Key names are written in boldface, for example Ctrl or Esc.
If you must press two or more keys simultaneously, the
key names are linked with a plus sign (+). Example: Press
Ctrl+Alt+Del
Words in italicized type Italics emphasize a point or denote new terms at the place
where they are dened in the text. Italics are also used
when referring to publication titles.
New information. In a PDF, this is searchable text.
Table 3: Command syntax
Convention Description
bold text Bold text indicates command names, keywords, and
command options.
italic text Italic text indicates variable content.
[ ] Syntax components displayed within square brackets are
optional.
Default responses to system prompts are enclosed in
square brackets.
{ x | y | z } A choice of required parameters is enclosed in curly
brackets separated by vertical bars. You must select one of
the options.
x | yA vertical bar separates mutually exclusive elements.
< > Nonprinting characters, such as passwords, are enclosed in
angle brackets.
... Repeat the previous element, for example,
member[member...].
\ In command examples, the backslash indicates a “soft” line
break. When a backslash separates two lines of a command
input, enter the entire command at the prompt without the
backslash.
Documentation and Training
Find Extreme Networks product information at the following locations:
Preface Documentation and Training
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 7

Current Product Documentation
Release Notes
Hardware and Software Compatibility for Extreme Networks products
Extreme Optics Compatibility
Other Resources such as articles, white papers, and case studies
Open Source Declarations
Some software les have been licensed under certain open source licenses. Information
is available on the Open Source Declaration page.
Training
Extreme Networks offers product training courses, both online and in person, as well as
specialized certications. For details, visit the Extreme Networks Training page.
Help and Support
If you require assistance, contact using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage
support cases and service contracts; download software; and obtain product
licensing, training, and certications.
The Hub
A forum for customers to connect with one another, answer questions, and share
ideas and feedback. This community is monitored by employees, but is not intended
to replace specic guidance from GTAC.
Call GTAC
For immediate support: [phone] (toll-free in U.S. and Canada) or
1 [phone]. For the support phone number in your country, visit
www.extremenetworks.com/support/contact.
Before contacting for technical support, have the following information ready:
•Your service contract number, or serial numbers for all involved products
•A description of the failure
•A description of any actions already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other
relevant environmental information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a
recurring problem)
•Any related RMA (Return Material Authorization) numbers
Open Source Declarations Preface
8ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Subscribe to Product Announcements
You can subscribe to email notications for product and software release
announcements, Field Notices, and Vulnerability Notices.
1. Go to The Hub.
2. In the list of categories, expand the Product Announcements list.
3. Select a product for which you would like to receive notications.
4. Select Subscribe.
5. To select additional products, return to the Product Announcements list and repeat
steps 3 and 4.
You can modify your product selections or unsubscribe at any time.
Send Feedback
The User Enablement team at has made every effort to ensure that this document is
accurate, complete, and easy to use. We strive to improve our documentation to help
you in your work, so we want to hear from you. We welcome all feedback, but we
especially want to know about:
•Content errors, or confusing or conicting information.
•Improvements that would help you nd relevant information.
•Broken links or usability issues.
To send feedback, email us at .
Provide as much detail as possible including the publication title, topic heading,
and page number (if applicable), along with your comments and suggestions for
improvement.
Preface Subscribe to Product Announcements
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 9

ISW-Series Switch Overview
8-port Switch Models on page 11
12-port Switch Models on page 13
28-port Switch Model on page 16
Extreme Industrial Switches are a family of ruggedized Layer 2 switches designed to
operate under harsh environments and extended temperature conditions. They provide
continuous uptime, manageability, and operational efciency. The Managed Ethernet
Switch solutions provide full PoE+ power per PoE port, and are an excellent choice for
industrial environments.
The full redundant ring technology available in Extreme Industrial Switches creates
fault-tolerant networks with high availability. Managed Ethernet Switch solutions can
automatically connect to a FabricConnect network through the Fabric Attach software-
based feature, which enables the switches to be quickly mapped as endpoints within a
virtualized Fabric Connect service.
Management
An RJ45 serial console port on the rear panel of the ISW-Series switch enables you
to connect a terminal and perform local management. An Ethernet management
port can be used to connect the system to an out of band management network
for administration. Alternatively, you can use an Ethernet cable to connect this port
directly to a laptop to view and locally manage the switch conguration. The Ethernet
management port supports 10/100/1000 Mbps speeds. The ISW-24W-4X switch model
includes an Ethernet management port that can be used to connect the system to an
out of band management network for administration.
The ISW-4W-4WS-4X and ISW-24W-4X models also have a USB 2.0 Type A port on
the front panel labeled USB. It can be used for a Bluetooth dongle or for attaching a
removable memory module.
Cooling
All ISW-Series models operate without the need for active fans to provide system
cooling.
10 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Power Supplies
The ISW-Series switch is powered by two power supplies that connect to an AC power
source and convert the AC current to DC current for the switch to use. The power
supplies are redundant; two 240W power supplies do not provide 480W, they only
provide 240W.
The power supplies must be installed by qualied personnel such as licensed
electricians, in accordance with local electrical codes, and connected to a well fused
power source. The power supplies operate without the need for internal cooling fans.
Operating Temperatures
ISW-Series switches support an operating temperature range from -40°C (-40°F) to
75°C (167°F).
8-port Switch Models
There are two 8-port switch models. The front panel of the ISW 4-10/100P, 2-10/100T,
2-SFP model switch includes:
•4 10/100BaseTPoE+ ports
•2 10/100BaseT ports
•2 100FX/100Base-X SFP ports
The front panel of the ISW 4GbP, 2GbT, 2-SFP model switch includes:
•4 10/100/1000BaseTPoE+ ports
•2 10/100/1000BaseT ports
•2 100FX/100Base-X SFP ports
ISW-Series Switch Overview Power Supplies
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 11

Figure 1: 8-Port PoE Series Front Panel
1 = PoE LEDs 2 = System status LEDs
3 = Gigbit Ethernet copper ports 4 = Gigbit Ethernet SFP ports
5 = Device info/status 6 = Gigbit Ethernet SFP ports
The top panel of both of the switch models include:
•Dual power input (6p terminal block)
•RJ45 serial console port
•Reset button
•Grounding lug
Figure 2: Top panel for both 8- port switches
8-port Switch Models ISW-Series Switch Overview
12 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

1 = Dual power input (6p terminal block) 2 = RJ45 serial console port
3 = Reset 4 = Grounding lug
Note
Both models support DIN-rail or wall-mount options. They are not rack-
mountable units.
12-port Switch Models
There are three 12-port switch models. The front panel of the ISW 8-10/100P, 4-SFP
model switch includes:
•8 10/100BaseT PoE+ ports
•4 100 FX/1000Base-X SFP ports
The front panel of the ISW 8GbP, 4-SFP model switch includes:
•8 10/100/1000BaseT PoE+ ports
•4 100 FX/1000Base-X SFP ports
Figure 3: ISW 8-10/100P, 4-SFP and ISW 8GbP, 4-SFP models front panel
1 = PoE LEDs 2 = System status LEDs
3 = Gigbit Ethernet copper ports 4 = Gigbit Ethernet SFP ports
5 = Device info/status
ISW-Series Switch Overview 12-port Switch Models
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 13

The top panel of the ISW 8-10/100P, 4-SFP and the ISW 8GbP, 4-SFP switch models
include:
•Dual power input (6p terminal block)
•RJ45 serial console port
•Reset button
•Grounding lug
Figure 4: ISW 8-10/100P, 4-SFP and ISW 8GbP, 4-SFP models switches top panel
1 = Dual power input (6p terminal block) 2 = RJ45 serial console port
3 = Reset 4 = Grounding lug
The front panel of the ISW 8GbP, 4-SFP+ model switch includes:
•4 x 10/100/1000BaseT 802.3bt (90W) ports
•4 Combo Ports supporting either 10/100/1000BaseT 802.3bt (90W) OR 1000Base-X
(SFP)
•4 10G Base-X SFP+ports
•USB 2.0 Type A port
12-port Switch Models ISW-Series Switch Overview
14 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Figure 5: ISW 8GbP, 4-SFP+ model front panel
The top panel of the ISW 8GbP, 4-SFP+ switch model includes:
•Dual power input (6p terminal block)
•RJ45 serial console port
•Reset button
•Grounding lug
ISW-Series Switch Overview 12-port Switch Models
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 15

Figure 6: ISW 8GbP, 4-SFP+ model 12-Port PoE Series Rear Panel
1 = Dual power input (6p terminal block) 2 = RJ45 serial console port
3 = Reset 4 = Grounding lug
Note
All three models support DIN-rail or wall-mount options. They are not rack-
mountable units.
28-port Switch Model
There is one 28-port switch model. The front panel of the ISW 24GbP, 4-SFP model
switch includes:
•24 10/100/1000Base-T 802.3bt (90W) ports
•4 10GBase-X SFP+ ports
•10/100/1000BASE-T OOB management port
•RJ-45 serial console port
•USB 2.0 Type A port
Note
This model does not support DIN-rail or wall-mount options. It is a 1RU rack-
mountable unit.
Figure 7: ISW 24GbP, 4-SFP model 28-Port PoE Series Front Panel
28-port Switch Model ISW-Series Switch Overview
16 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

1 = USB Type A port 2 = 10/100/1000BASE-T OOB management
port
3 = 10/100/1000Base-T PoE 802.3bt ports 4 = SFP+ ports (1/2.5/10G)
5 = Device info/status 6 = System status LEDs
7 = RJ-45 serial console port 8 = Reset
The rear panel of the ISW 24GbP, 4-SFP switch model includes:
•Dual power input (4p terminal block)
•Grounding lug
Figure 8: ISW 24GbP, 4-SFP model 28-Port PoE Series Rear Panel
1 = Dual power input (4p terminal block) 2 = Grounding lug
ISW-Series Switch Overview 28-port Switch Model
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 17

Power Supplies for Use with Your
Switch
The ISW-Series switches are powered by up to two external DC power supplies. The DC
power input can be provided either by the DC power line available at the installation
site or by using one of the supported AC input to DC output power supplies. Both
power supplies must have the same power rating, such as 240W, for long term use.
You can remove one power supply without interrupting the switch's operation. The
ISW-Series switch can support an unmatched pair of power supplies for a short time
while you are upgrading or downgrading.
Refer to ISW Series Technical Specications on page 62 for the input ratings of the
switches and the output ratings of the power supplies.
Power supplies are ordered separately.
18 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide

Site Preparation
Plan Your Site on page 19
Operating Environment Requirements on page 20
Rack Specications and Recommendations on page 23
Evaluate and Meet Cable Requirements on page 25
Meet Power Requirements on page 31
Follow Applicable Industry Standards on page 33
By carefully planning your site, you can maximize the performance of your existing
network and ensure that it is ready to migrate to future networking technologies.
The information in this chapter is intended for the system administrator, network
equipment technician, network manager, or facilities manager responsible for
installing and managing the network hardware. The chapter assumes a working
knowledge of local area network (LAN) operations, and a familiarity with
communications protocols that are used on interconnected LANs.
Only qualied service personnel should install, maintain, or remove a switch, chassis,
or its components. Qualied service personnel have had appropriate technical training
and experience that is necessary to be aware of the hazards to which they are exposed
when performing a task and of measures to minimize the danger to themselves or
other people.
Note
Before installing or removing any components of the system, and before
carrying out any maintenance procedures, read the safety information in
"Technical Specications."
Plan Your Site
To install your equipment successfully, you should plan the site carefully. The site
planning process has three major parts:
1. Meeting site requirements.
The physical installation site must meet the following requirements for a safe and
successful installation:
•Building and electrical code requirements
•Environmental, safety, and thermal requirements for the equipment you plan to
install
ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide 19

•Equipment rack requirements
2. Evaluating and meeting cable requirements.
After examining your physical site and verifying that all environment requirements
are met, evaluate and compare your existing cable plant with the requirements of
the Extreme Networks equipment to determine if you need to install new cables.
3. Meeting power requirements.
To run your equipment safely, you must meet the specic power requirements for
each switch and external power supply unit installed in the system.
For power specications of the switches, see the specic switch listings in "Technical
Specications."
Operating Environment Requirements
Verify that your site meets all environmental and safety requirements.
Virtually all areas of the United States are regulated by building codes and standards.
During the early planning stages of installing or modifying your network, it is important
that you develop a thorough understanding of the regulations that pertain to your
location and industry.
Meet Building and Electrical Codes
Building and electrical codes vary depending on your location. Comply with all code
specications when planning your site and installing cable. This section lists resources
for obtaining additional information.
For information about major building codes, consult the following organization:
International Code Council (ICC)
5203 Leesburg Pike
Falls Church, VA 22041 USA
www.iccsafe.org
Operating Environment Requirements Site Preparation
20 ISW Series Managed Industrial Ethernet Switch Hardware Installation Guide