Extron electronics VNM Enterprise User manual

68-1999-01 Rev. C
07 13
VN-Matrix
®
Enterprise Controller
VNM Enterprise Controller
User Guide
Streaming AV Products

Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended to alert
the user of important operating and maintenance (servicing) instructions in the
literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT:Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION:Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-
290-01, sur le site Extron, www.extron.fr.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer
in der im Lieferumfang enthaltenen Dokumentation besonders
wichtige Hinweise zur Bedienung und Wartung (Instandhaltung)
geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-
290-01) auf der Extron-Website, www.extron.de.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro
del producto, lo que puede representar un riesgo de descarga
eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso
y mantenimiento recogidas en la documentación proporcionada
con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.es.
Chinese Simplified（简体中文）
警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险
电 压 ，有 触 电 危 险 。
注意：产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修）说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.cn，参见 Extron
安全规范指南，产品编号 68-290-01。
Chinese Traditional（繁體中文）
警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著
可能會導致觸電之風險的未絕緣危險電壓。
注意 若產品上使用此符號，是為了提醒使用者。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細
資訊，請瀏覽 Extron 網站：www.extron.cn，然後參閱《Extron 安全性與法規遵
守手冊》，準則編號 68-290-01。
Japanese
警告:この記号 が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に
記載されている重要な操作と保守(整備)の指示についてユーザーの
  注意を喚起するものです。
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ン の ウェブ サ イト www.extron.jp より
『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧ください。
Korean
경고: 이 기호 , 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의: 이 기호 , 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련
항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.co.kr)의
Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.
Safety Instructions

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference; the user must correct the interference at
his own expense.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility,
accessibility, and related topics, see the “Extron Safety and Regulatory Compliance
Guide” on the Extron website.
Copyright
© 2013 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks®, registered service marks(SM), and trademarks(TM) are the property of
RGBSystems, Inc. or Extron Electronics:
Registered Trademarks (®)
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink,
Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, System
Integrator, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP and XTP Systems
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced Instruction Set), Auto-Image, CDRS (Class D
Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP
(Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel
Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip
iii

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
DANGER: A danger indicates a situation that will result in death or severe injury.
WARNING: A warning indicates a situation that has the potential to result in death or
severe injury.
CAUTION: A caution indicates a situation that may result in minor injury.
ATTENTION: Attention indicates a situation that may damage or destroy the product or
associated equipment.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
EX! *X1&*X2)*X2#*X2! CE}
NOTE: For commands and examples of computer or device responses mentioned
in this guide, the character "0" is used for the number zero and "O" is the capital
letter "o."
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
iv

Contents
Introduction............................................................ 1
About this Guide................................................. 1
About the VNMEnterpriseController .................. 2
About the Web-based User Interface.................. 2
About Dual (Redundant)
VNMEnterpriseControllers................................ 3
Transport Protocols Used for Streaming ............. 4
Multicast RTP — An Overview ........................ 4
Unicast RTP — An Overview .......................... 5
Unicast TCP — An Overview .......................... 5
Definitions........................................................... 6
Features ............................................................. 6
Panels and Cabling .............................................. 7
Installation Overview ........................................... 7
Front Panel Features........................................... 7
Rear Panel Features ........................................... 9
Controller Conguration and Operation....... 10
Power Up Procedure ........................................ 10
Web-based User Interface Overview................. 10
Accessing the Web-based User Interface ......... 11
Power Down Procedure.................................... 12
Single Enterprise Controller Conguration . 13
Setup Overview ................................................ 13
Single VNMEnterpriseController Settings
Configuration................................................... 14
Configuring the Network Settings ................. 14
Setting the Role............................................ 15
Configuring the Transport Protocol................ 16
Configuring a Single Enterprise Controller
as the System Controller ................................. 17
Adding the VNMEnterpriseController
to the Controller List .................................... 17
Configuring the VN-Matrix Devices ................... 18
Advanced Controller Conguration............... 19
Network Page .................................................. 20
Password Page ................................................ 21
Role Page......................................................... 22
Time Page........................................................ 23
Reported Time Panel .................................... 23
Clock Synchronization Panel......................... 24
Clock Settings Panel..................................... 25
Time Zone Panel........................................... 26
Upgrade Page .................................................. 27
Version Page .................................................... 27
System Config Page......................................... 28
About the System Info Page ............................. 30
About the Default Multicast Address................. 31
VN‑Matrix Device Conguration
and Control .......................................................... 35
Devices Page Overview .................................... 36
About the Devices Page ................................... 36
Sorting Devices by Column........................... 38
Sorting Devices by Group............................. 39
About the Actions Menu Bar............................. 40
General Device Configuration ........................... 40
Info Menu ..................................................... 40
Connections Menu ...................................... 41
Configure Menu............................................ 42
Format Menu................................................ 43
Format Menu (Decoders only)....................... 48
Compression Menu (Encoders only).............. 50
Peripherals Menu.......................................... 53
License Menu (2xx and 3xx Devices) ............ 54
Upgrade Menu (2xx and 3xx Devices)........... 56
Mode Menu.................................................. 57
Misc Menu.................................................... 58
Group Menu ................................................. 60
Recorder Configuration..................................... 60
Info Menu ..................................................... 60
Recorder Menu............................................. 61
Configure Menu............................................ 62
License Menu ............................................... 63
VNS104 Software Decoder Configuration........ 64
Actions Menu Bar......................................... 64
VNS104 Decode Windows .......................... 68
About the Switcher Page.................................. 70
Hidden Devices ............................................ 72
VNM Enterprise Controller • Contents v

Preset Manager................................................... 73
Presets Overview.............................................. 73
Preset Manager Page....................................... 74
Preset List ........................................................ 75
Preset List Controls ...................................... 75
Matrix Devices List............................................ 77
Preset Design Panel ......................................... 78
Preset Design – Device Icons........................ 78
Preset Design – Connection Rules................ 78
Device Attributes .............................................. 79
Device Attributes – Codecs........................... 79
Device Attributes – Encoders........................ 79
Device Attributes – Decoders........................ 80
Device Attributes – VN-Matrix Recorder:
Play Mode ................................................... 80
Device Attributes – VN-Matrix Recorder:
Record Mode .............................................. 81
Device Attributes – VNR100 Player .............. 82
Device Attributes – VNR100 Recorder ......... 82
Device Attributes – VNS104 Software
Decoder: Decode Window........................... 83
Recorder Directory and File Management ......... 84
Directory Management Overview .................. 84
File Management Overview........................... 88
Completed Directory Structure...................... 89
Player File Management................................ 89
Creating Presets .............................................. 90
Create a New Preset..................................... 90
Saving Presets.............................................. 93
Using the VNS104 in a Preset...................... 94
Recorder Presets.......................................... 96
Player Presets............................................... 97
Launch Behavior........................................... 98
Selecting a File for Playback ........................... 101
Transport Bar Shortcut ............................... 104
Chase-Play Feature (VNR100 only) ................ 105
About the Format Editor Page ...................... 107
About Custom Source and Display Formats ... 108
Creating a New Source Format
(Input Mode) .................................................. 109
Creating a New Display Format
(Output Mode) ............................................... 123
Deleting Formats ............................................ 126
About the Source Format Editor ..................... 127
About the Display Format Editor ..................... 128
About Alarms..................................................... 130
Overview ........................................................ 130
Alarms Page................................................... 130
Sorting Alarms by Column .......................... 131
Sorting Alarms by Group ............................ 131
Alarm Reference Tables .................................. 132
Alarm Type Description — Encoder ............ 132
Alarm Type Description — Decoder ............ 133
Alarm Type Description —
System Controller ...................................... 133
Dual (Redundant) Controller
Conguration..................................................... 134
Setup Overview .............................................. 134
Configuring Dual VNMEnterpriseControllers.. 135
Configuring the Network Settings (Eth0)...... 135
Setting the Role of the Primary
Enterprise Controller .................................. 137
Setting the Role of the Secondary
Enterprise Controller .................................. 138
Configuring the Primary
Enterprise Controller Time Settings............ 139
Configuring the Secondary
Enterprise Controller Time Settings............ 140
Configuring Dual Enterprise Controllers
as the System Controller ............................... 141
Adding the VNMEnterpriseControllers
to the Controller List .................................. 141
Configuring the Transport Protocol.............. 142
Setting the Cluster IP Address .................... 143
Setting the Crossover Subnet
IP Address (Eth1)....................................... 144
Pairing the VNMEnterpriseControllers ....... 145
Configuring VN-Matrix Devices for Dual
VNMEnterpriseControllers............................ 145
About the Cluster Properties Pages................ 146
Cluster Page............................................... 146
Node Test Page.......................................... 149
System Control ................................................. 151
HLI Overview .................................................. 152
HLI Features................................................... 152
HLI Connection and Control ........................... 152
Ethernet Connection .................................. 152
Serial Port (COM) Connection..................... 153
Using the VNMEnterpriseController
User Interface ............................................ 153
HLI Command Tables ..................................... 154
HLI Responses ........................................... 154
VNM Enterprise Controller • Contents vi

Controller Firmware and
License Updates............................................... 155
Updating the VNMEnterpriseController
License.......................................................... 155
Updating the Firmware of a
Single Enterprise Controller............................ 157
Updating the Firmware of
Dual (Redundant) Enterprise Controllers ........ 158
VN‑Matrix Product Variants ........................... 161
VNMEnterpriseController with
CompactFlash Overview................................ 161
Installing and Configuring the
CompactFlash Replacement Card................. 161
Obtain the Configuration Settings of the
VNMEnterpriseController ......................... 162
Install the CompactFlash Card.................... 164
Configure the Settings of the
VNMEnterpriseController ......................... 164
Browser Conguration.................................... 167
Microsoft Internet Explorer
(version 7 or above) ....................................... 167
Mozilla Firefox
(version 1.3 or above) .................................... 170
Reference Information .................................... 171
Default Factory Settings.................................. 171
VN-Matrix System Port Usage ........................ 171
Mounting........................................................ 173
Rack Installation ......................................... 173
UL Guidelines for Rack Mounting................ 173
Basic Rack Mounting.................................. 174
Rack Mounting Using Rack Rails ................ 175
HLI Command Overview................................. 178
HLI Command Examples................................ 179
General Commands ....................................... 180
Preset Commands.......................................... 198
VNM Enterprise Controller • Contents vii

VNM Enterprise Controller • Contents viii

Introduction
This section gives an overview of the user guide and describes the Extron
VNMEnterpriseController and its features. Topics that are covered include:
• About this Guide
• About the VNMEnterpriseController
• About Dual (Redundant) VNMEnterpriseControllers
• Transport Protocols Used for Streaming
• Definitions
• Features
About this Guide
This guide contains installation, configuration, and operating information for the
VNMEnterpriseController.
In this guide:
• The terms "controller" and "Enterprise Controller" refer specifically to the
VNMEnterpriseController.
• The term "codec" refers to either a VN-Matrix encoder or decoder.
• The term "stream" refers to multimedia that is constantly received by (and normally
presented to) an end-user while being delivered by a VN-Matrix encoding device.
• The term "element" refers to the video/graphics, audio, (user) data, and whiteboard
(annotation data) content that is contained within a stream.
• The VN-Matrix system model prefix "VNM" is used generically to refer to the
VNC(codec), VND (decoder), and VNE (encoder) models, and is used with both the
2xxseries and 3xx series devices. If specific models need to be referenced, the exact
model name will be used.
NOTE: This user guide details menus that are used to configure and control
VN-Matrix200/225/300/325 devices, VNM recorders, and VNS software
decoders. The menus on the VNMEnterprise Controller contain configuration
and control menus for these devices. Where necessary, differences in the
configuration and operation of controls for a specific VN-Matrix model or series is
identified.
VNM Enterprise Controller • Introduction 1

About the VNMEnterpriseController
The VNMEnterpriseController is a dedicated control device for VN-Matrix systems.
The VNMEnterpriseController simplifies managing a large VN-Matrix deployment by
allowing users to view, manage, and dynamically control multiple VN-Matrix systems
and networked VN-Matrix domains from a single user interface. Figure 1 shows a simple
VNMEnterpriseController application.
Network
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
Browser Based User
Control
Multicast Enabled
Network
Multiple VNM 200 and 225 Series Encoders
(or CODECs configured as encoders)
VNM Enterprise Controller
TouchLink™Touchpanel
External User Control
Multiple VNM 200 and 225 Series Decoders
(or CODECs configured as decoders)
Figure 1. Single VNMEnterpriseController System with No Redundancy
Two versions of the VNMEnterpriseController are available:
• VNMEnterpriseController with fixed hard disk drive
• VNMEnterpriseController with removable CompactFlash®card
NOTE: Both VNMEnterpriseControllers function the same, with the only difference
being that one has a removable flash card. For additional information on the
VNMEnterpriseController with removable CompactFlash card, see VN‑Matrix
Product Variants on page161.
The VNMEnterpriseController is recommended when:
• More than ten VN-Matrix units are configured into a system.
• A system of VN-Matrix units are interfaced to an external control system requiring
dynamic control of the units in a switching solution.
• Preset configurations must be prepared and recalled.
• Redundant system control is required.
For information on setting up a single VNMEnterpriseController system, see the
Single Enterprise Controller Configuration section page 13.
About the Web-based User Interface
Every VN-Matrix product includes a basic embedded web browser interface for configuring
and controlling itself and a few additional units. This interface is useful when control is limited
to a few units and the units are configured then remain in a fixed operational state.
However, for large systems (more than ten devices) the VNMEnterpriseController provides
a more sophisticated user interface that simplifies the configuration and usability of a
VN-Matrix system.
VNM Enterprise Controller • Introduction 2

About Dual (Redundant) VNMEnterpriseControllers
For applications where it is essential to maintain system control, a second
VNMEnterpriseController can be added with both units configured as part of a redundant
pair (see figure 2). In a redundant system, an internal database stores the current system
configuration. The internal database is held on both units.
A crossover network cable is fitted to the eth1 port of each VNMEnterpriseController. This
connection is used to monitor the health of the system.
NOTES:
• The crossover connection must use a subnet that is different from the main
VN-Matrix network (eth0).
• The crossover cable must be directly connected between the two
VNMEnterpriseController devices without using extra network equipment (such
as a switch or router).
When the VN-Matrix system is started, the VNMEnterpriseControllers communicate with
each other and one is chosen as the controller for the system. While the VN-Matrix system
runs, each VNMEnterpriseController continually monitors the health of the other. If the
primary device (acting as the system controller) fails, the secondary unit takes over control
of the VN-Matrix system. Transparent operation and communication within the system is
maintained.
The two controllers in a redundant system are known as a "cluster". Each device has its
own unique physical IP address (eth0) assigned. A third IP address, known as the cluster
address, is also assigned. The cluster IP address is used as the controller IP address for all
of the VN-Matrix devices in the system.
For information on setting up a dual (redundant) VNMEnterpriseController system, see the
Dual (Redundant) Controller Configuration section on page 134.
Network
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
Browser Based User
Control
Multicast Enabled
Network
VNM Enterprise Controller (Primary)
TouchLink™Touchpanel
External User Control
Multiple VNM 200 and 225 Series Devices
VNM Enterprise Controller (Secondary)
Eth0 Physical Port
(VN-Matrix Network)
192.168.254.254
Eth0 Physical Port
(VN-Matrix Network)
192.168.254.253
Cluster Address
192.168.254.250
Crossover
Cable
Eth1
Cluster Port
Eth1
Cluster Port
192.168.253.0
Figure 2. Dual (Redundant) VNMEnterpriseController System
VNM Enterprise Controller • Introduction 3

Transport Protocols Used for Streaming
The source data from a VN-Matrix encoder can be distributed to multiple displays/decoders
(one-to-many) or to a single display/decoder (point-to-point). A previously recorded stream
can be distributed in the same way and may be thought of as an encoder in this context.
A stream may be transported from the source (encoder, recorded stream) to the display
(decoder) using one of three methods:
• Multicast Real-time Transport Protocol (RTP)
• Unicast Real-time Transport Protocol (RTP)
• Unicast Transmission Control Protocol (TCP)
These transport protocols are summarized in this section. For information on how to change
the transport protocol used by the VNMEnterpriseController (see System Config Page on
page28).
Multicast RTP — An Overview
Multicast Real-time Tranport Protocol (RTP) allows a source to be viewed on multiple
displays. This method uses a real-time variation of UDP (User Datagram Protocol).
SOURCE DISPLAY(S)
RTPRTP
RTP
RTP
RTP
RTP
Encoder sends data using RTP
to a multicast group.
Multiple decoders can be
part of the multicast group.
Network
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
Figure 3. Multicast RTP Streaming
The source encoder uses RTP to send data to a multicast group. The source does not need
to know the IP address of the decoders that are using the source.
RTP provides very low latency which is important for video streaming. Unlike other
protocols, RTP packets include a time stamp. If packets are received in the wrong
order, they are sorted into the correct order for display or discarded if the time stamp is
out-of-date.
However, because RTP is a connectionless protocol, data delivery is not guaranteed.
When data packets are lost (for example, due to excessive network traffic) the
VN-Matrix 200 / 225 / 300 / 325 devices carefully manage the data stream to minimize
image disruption.
VNM Enterprise Controller • Introduction 4

Unicast RTP — An Overview
Similar to multicast RTP, this method uses a real-time variation of UDP, called unicast RTP.
Unicast RTP is used where the network infrastructure does not support multicast traffic.
Typically, this protocol is used for point-to-point configuration (single source to single
display), but can be configured to stream to a maximum of four displays.
NOTE: The encoder sends an individual stream to each decoder. This means that the
total bandwidth of the VN-Matrix system increases as more decoders are added.
SOURCE DISPLAY(S)
RTP (1 - 4) RTP 1
RTP 2
RTP 3
RTP 4
Encoder sends data using RTP
to up to 4 specified decoders.
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
Network
Figure 4. Unicast RTP Streaming
RTP provides very low latency which is important for video streaming. Unlike other
protocols, RTP packets include a time stamp. If packets are received in the wrong
order, they are sorted into the correct order for display or discarded if the time stamp is
out-of-date.
However, because RTP is a connectionless protocol, data delivery is not guaranteed.
When data packets are lost (for example, due to excessive network traffic) the
VN-Matrix 200 / 225 / 300 / 325 devices carefully manage the data stream to minimize
image disruption.
Unicast TCP — An Overview
This method transports data using standard Transport Control Protocol (TCP) and should
only be used for single point-to-point transfer of data.
TCP is a connection-based protocol and, therefore, data delivery is guaranteed. However,
in the event of excessive network traffic, delivery can be delayed, impacting real-time
performance.
VN-MATRIX
SOURCEDISPLAY
VN-MATRIX
(encoder) (decoder)
TCP TCP
Decoder makes a TCP
connection with the
specified encoder.
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
VN-MATRIX 225 SERIES
RGB/DVI OVER IP
LAN-1
LAN-2
STATUS
Network
Figure 5. Unicast TCP Streaming
The decoder defines which source it connects to. Other than defining an IP address and
source type (if required), no special source encoder setup is required.
VNM Enterprise Controller • Introduction 5

Definitions
PURE3 — PURE3®is specifically designed for network transmission of real time media
(such as video or graphics, audio, data, and whiteboard elements). It features both spatial
and temporal image compression, which allows for efficient bandwidth usage and eliminates
the need for forward error correction.
• PURE3 streams always contain video or graphic elements.
• PURE3 streams may contain audio, data, and whiteboard elements that are associated
with the video and graphic elements.
Streaming media (stream) — Multimedia that is constantly received by (and normally
presented to) an end-user while being delivered by a streaming provider. Internet television
is a commonly streamed medium. Streaming media (stream) in this guide refers to a PURE3
media stream that is produced by a VN-Matrix encoding device.
Element — This term refers to the video/graphics, audio, (user) data, and whiteboard
(annotation data) content that is contained within a stream.
Device license — This term refers to the number of licensed features that are available
on a device within a VN-Matrix system. All devices contain a default license that offers a
default level of functionality. See License Menu (2xx and 3xx Devices) on page54 for
information about device licenses.
Controller license — This term refers to the license that is applied to the
VNMEnterpriseController. See Controller Firmware and License Updates on
page155 for information about controller licenses.
(User) Data — This term refers to the transfer of user data between an encoder and a
decoder. User data is created at the encoder, placed into the PURE3 stream, and sent to
the decoder. The data is received in the same form that it was transmitted. This method of
data transfer is unidirectional and can only be sent from an encoder to a decoder.
Whiteboard (wb) data —Also known as annotation data, whiteboard data outputs text
and/or simple pointer annotation onto local displays that are connected to VN-Matrix
encoders or decoders. This type of data is bidirectional, which allows a decoder to send
whiteboard data to an encoder.
Cluster — This refers to VNMEnterpriseControllers that are paired in a redundant
configuration. A cluster IP address is used to access both VNMEnterpriseControllers at the
same time.
Cluster IP address — This refers to a single IP address that is used to access paired
VNMEnterpriseControllers. A unique IP address on the same subnet as assigned to the
eth0 port of the primary and secondary VNMEnterpriseControllers is used as the cluster
IP address.
NOTE: When configuring the controller IP address of VN-Matrix devices, use the
VNMEnterpriseController cluster IP address.
Features
• Monitor, configure, and manage all VN-Matrix units as a system.
• Supplies the network heartbeat for encoder and decoder synchronization and
communication.
• High-level interface provides single point of control for external control systems.
• Manage multiple VN-Matrix systems in combined or independent domains.
• Provides redundant control in mission critical applications.
VNM Enterprise Controller • Introduction 6

Panels and Cabling
This section provides information on:
• Installation Overview
• Front Panel Features
• Rear Panel Features
Installation Overview
1. Turn off and disconnect the VNMEnterpriseController and all existing devices.
2. Mount the controller (see Mounting on page173).
3. Connect all devices to the controller (see Front Panel Features below and Rear
Panel Features on page 9).
4. Reconnect and power on all devices.
5. Configure the controller.
6. Configure all connected devices.
Front Panel Features
NOTE: Some features listed in this user guide may not be available on some units. This
will not affect the overall functionality of the VNMEnterpriseController.
The front panel of the VNMEnterpriseController is shown in figure 6 below.
1
5
2 3 4
Figure 6. VNMEnterpriseController Front Panel
aCD/DVD drive — Insert any compatible CD or DVD into this drive. This drive is used
to update the VNMEnterpriseController software. The drive is not required for normal
operation.
A compact flash drive can replace the CD/DVD drive. For more information on the
compact flash drive, see VN‑Matrix Product Variants on page161.
ATTENTION:Do not remove the compact flash drive when the
VNMEnterpriseController is powered on. Power down the controller before
removing the compact flash drive.
VNM Enterprise Controller • Panels and Cabling 7

bStatus LEDs —Five LEDs provide the status of the VNMEnterpriseController
(see figure 7).
NetworkOverheat NetworkDrive Activity Power
Activity (2)Activity (1)
~~
Figure 7. Status LED Icons
• Overheat LED —When this LED is lit, the controller has achieved a condition
which can cause it to overheat. The LED remains on for as long as the condition
exists.
NOTE: If this LED is continuously lit, it can be caused by cables obstructing
the airflow of the controller or the ambient room temperature. Check
the routing of the cables and make sure all fans are operating normally.
If necessary, move the controller to a cooler location or adjust the room
temperature.
• Network Activity LED (2) —This LED flashes to indicate activity on the second
network.
• Network Activity LED (1) —This LED flashes to indicate activity on the first
network.
• Drive Activity LED —This LED flashes to indicate hard drive and CD/DVD drive
activity.
• Power LED —This LED lights when the controller is receiving power.
cReset button —This button reboots the system.
dPower button —This is the main power button, used to apply or turn off the main
power. When the main power is turned off, standby power is actively supplied to the
controller.
eUSB (Universal Serial Bus) ports —Insert any compatible USB device into these
ports. The ports are not required for normal operation.
VNM Enterprise Controller • Panels and Cabling 8

Rear Panel Features
NOTES:
• Some features listed in this user guide are not be available on each unit. This does
not affect the overall functionality of the VNMEnterpriseController.
• Items a, g, and hare required for normal operation. The other items are
normally used when upgrading the VNMEnterpriseController.
The rear panel of the VNMEnterpriseController is shown in figure 8 below.
1 2
43 5 7 86
Figure 8. VNMEnterpriseController Rear Panel
aPower input (IEC connector) — Plug a standard IEC power cord into this connector
to connect the controller to a 100 to 240 VAC, 50 Hz or 60 Hz power source.
bPS/2 mouse connector (optional) —Connect a PS/2 mouse to this port.
cPS/2 keyboard connector (optional) — Connect a PS/2 keyboard to this port.
dUSB (Universal Serial Bus) connectors — Insert any compatible USB device into
these ports.
eCOM1 serial connector (optional) — Connect a compatible device to this 9-pin serial
port. This port can control the VNMEnterpriseController using HLI commands (see
System Control on page151).
fVGA connector (optional) — Connect a compatible VGA monitor to this port.
gEthernet connector (eth0) — Connect an RJ-45 cable to this port. This port connects
to a primary network and is the default network port to connect the controller to a
VN-Matrix network.
hEthernet connector (eth1) — Connect an RJ-45 cable to this port. This port connects
to a second VNMEnterpriseController and is used to monitor the status of the primary
VNMEnterpriseController in a redundant configuration. This port is also referred to as
the "cluster" or "service" port.
VNM Enterprise Controller • Panels and Cabling 9

Controller
Configuration and
Operation
This section provides information on:
• Power Up Procedure
• Web‑based User Interface Overview
• Accessing the Web‑based User Interface
• Power Down Procedure
Power Up Procedure
NOTE: Before turning on the VNMEnterpriseController, ensure that all necessary
devices are powered on and connected properly.
1. Plug the IEC power cord into the VNMEnterpriseController (see Rear Panel Features
on page9).
2. Press the power button on the front of the unit (see Front Panel Features
on page7). The power LED lights indicating the unit is powered. The
VNMEnterpriseController takes about 60 seconds to boot before it is fully operational.
Web-based User Interface Overview
The web-based user interface is used to configure the controller and operate connected
devices in a VN-Matrixnetwork. It is accessed by entering the IPaddress of the
VNMEnterpriseController into a compatible web browser (see Browser Configuration
on page167). The user interface provides system level configuration, monitoring, and
operation of VN-Matrix devices connected to the VNMEnterpriseController. The following
list outlines the main features of the user interface.
NOTE: The Web-based user interface currently supports VN-Matrix 200/225/300/325
devices, VN-Matrix recorders, and VN-Matrix software decoders.
• Codec device configuration includes device name, compression settings, peripheral
communications, and device mode.
• Monitor the network bit rate and active connections in a VN-Matrix system.
• Enable and configure the on-screen display (OSD) feature for VN-Matrix devices.
• Update the firmware of connected VN-Matrix devices.
• Record and play back video using a connected VN-Matrix recorder.
• Create and save presets to quickly reconfigure devices.
• Stream to desktops with VN-Matrix software decoders.
VNM Enterprise Controller • Controller Configuration and Operation 10

Accessing the Web-based User Interface
To access the web-based user interface:
1. Configure the network settings of a control PC so that it is compatible with the
VN-Matrix network and connect the control PC to the VN-Matrix network.
2. Open a compatible web browser (Microsoft® Internet Explorer®version 7 or above or
Mozilla®Firefox®version 1.3 or above) running on the PC or laptop connected in step1.
NOTE: See Configuring the Network Settings on page14 for information on
how to configure the network settings of the VNMEnterpriseController.
3. Enter the IP address of the Controller (default IP address is192.168.254.254) into the
address bar.
The login screen appears in the browser (see figure9). The controller is security
protected.
NOTE: If the web browser cannot access the web-based user interface, the
security settings of the web browser may need configured. See Browser
Configuration on page167 for more information.
Figure 9. VNMEnterpriseController Login Page
4. Enter the appropriate username and password. Two profiles are available.
NOTES:
• The procedures detailed use the administrator username and password
to configure the VNMEnterpriseController. Extron recommends that the
administrator username and password be given only to those who require
it. Others should can the guest login information to access the controller
ensuring that important configuration settings are not changed.
• Username and password entries are case sensitive.
• For information on how to change the password, see Changing the login
password on page21.
Guest — This profile hides the Configuration and Format Editor tabs prohibiting
system changes to the Enterprise controller.
• Guest username — Default: user
• Guest password — By default, no password is required.
Administrator — This profile allows full access to all of the web-based user interface
configuration settings and is the default configuration profile.
• Administrator username — Default: admin
• Administrator password — By default, no password is required.
VNM Enterprise Controller • Controller Configuration and Operation 11

5. Click Login or press the <Enter> key. The Devices page appears (see figure 10) and
the VNMEnterpriseController is now ready for configuration and operation.
NOTE: The Devices page only displays devices properly configured to operate
with the VNMEnterpriseController. See the user guides for individual devices
for more information. The VNMEnterpriseController must also be configured
properly.
192.168.0.30
192.168.0.33
192.168.0.32
192.168.0.45
192.168.0.35
192.168.0.38
192.168.0.31
192.168.0.51
192.168.0.39
192.168.0.49
192.168.0.47
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.254.254
192.168.0.48
192.168.0.50
192.168.0.54
192.168.0.56
192.168.0.34
192.168.0.42
192.168.0.43
192.168.254.253
192.168.254.253
192.168.254.253
192.168.254.253
192.168.254.253
192.168.254.253
192.168.254.253
192.168.254.254 (11 Items)
192.168.254.253 (7 Items)
Actions: UpgradeCompression Peripherals LicenseInfo Connections Configure Format Mode Misc Group
Figure 10. Devices Page
Three tabs and associated pages; Alarms, Configuration, and System Info are used to
configure and operate the Enterprise Controller. The remaining tabs and pages; Devices,
Preset Manager, and Format Editor can configure and operate connected devices.
Power Down Procedure
To power down the VNMEnterpriseController, press the power button on the front of the
controller (see Front Panel Features on page7). The power LED turns off.
NOTE: Turning off the controller using the power button removes the main power, but
standby power is still supplied to the system.
VNM Enterprise Controller • Controller Configuration and Operation 12