Extron electronics HC 403 EU User manual

1
IMPORTANT:
Go to www.extron.com for the complete
user guide,
installation instructions,
and
specifications bef
ore connecting the
pr
oduct to the po
wer source.
HC 403 EU, HC 403 MK • Setup Guide
HC404 and HC 403 Systems
The Extron HC 403 EU and HC 403 MK systems are AV presentation solutions. They incorporate a built-in control processor for
display control via HDMI Consumer Electronics Control (CEC), RS-232, IR, or Ethernet.
Each system is a dedicated transmitter-receiver pair that is factory-optimized to work together as if it were a single unit.
Together each transmitter-receiver system extends video, audio, and control signals up to 230feet (70m) over a single CATxcable.
Each system offers auto-input switching modes, one of which automatically selects sources based on input signals and also
allows manual source selection (for the receiver input) via a button. Auto-switching modes can be enabled or disabled via Extron
Product Configuration Software. The “last connected” auto-switching mode is enabled by default.
Both systems feature three AV inputs and one output. Each system consists of a two-input switching transmitter (HCT102EU or
the HCT102MK) and a scaling receiver (HCR102) that has one HDMI input and one connection from the transmitter.
• The HCT102EU transmitter has an EU-style faceplate and fits most standard two-gang European wall boxes.
• The HCT102MK transmitter has an MK-style faceplate and fits most standard two-gang MK-type wall boxes.
• The HCR102 receiver is wall, furniture, or rack mountable.
The EU and MK transmitter models are identical except for the EU- or MK-specific wallplates and mounting hardware. Features,
connectors, and operation are the same for both models.
HCT102EU
HCT102MK
HCR102
Transmitters
Both transmitters are identical except for the faceplate and mounting options.
Each transmitter switches between one analog video and one digital (HDMI) video input. It
does not include input selection buttons or input LED indicators. For either transmitter, if
the selected input is HDMI, the extended video signal can be HDCP-compliant.
Receiver
The HCR102 receiver incorporates a high performance, HDCP compliant scaler that
scales video to provide a consistent output resolution to a display. It accepts video with
resolutions from 480i up to 1920x1200, 1080p, and 2K, and performs upscaling and
downscaling with multiple output rates up to 1920x1200, including HDTV 1080p/60 and
2K. The receiver includes an on-screen display, test patterns, and EDID Minder®.
This setup guide provides instructions for an experienced installer to install the HCT102EU or HCT102MK and the HCR102.
The guide provides information needed to configure the most essential settings for the system and the receiver. It also describes
basic operations using front panel controls and the on-screen display (OSD) menu system. Full details are available in the HC400
Series User Guide.

2
HC 403 EU, HC 403 MK • Setup Guide (Continued)
HDMI IN
PWR HDCP HDMI VGA AUTO
VGA IN
DTP T EU 232
AUDIO IN AUDIO IN
Tx Rx G
RS-232
OVER TP
Tx Rx G
RS-232 POWER
REMOTE 12V
AMAX
OUT
SIG LINK
HCT 102
Front Rear
POWER
12V
2.0A MAX
INPUTS OUTPUTS
1
TP
HDMI
LR
AUDIO
HDMI/CEC
SIG LINK
IN
COMIRDIGITAL I/O
12SGTx Rx GG3 4G
HCR 102
LAN
Ethernet
PC with
GlobalViewer
Enterprise
ShareLink 200 N AUDIO
OUT
LAN / PoE
VGA OUT HDMI OUT
USB 3
POWER
5V
2.3A MAX
RESET
A/PoEB
POWER
12V
1.7A MAX
HDMI HDMI Tx Rx G
RS-232
COM
LAUDIO R
OUTPUT
1
CT
2
CT
3
CT
4
CTG+V
CONTACT / TALLY LAN
INPUT OUTPUT
TCP/IP
Network
HCR 102
Scaling Receiver
Display
Ext
ron
Share
Link Pro 1000
Wireless
and Wired
CollaborationGat
eway
HDMI
HDMI RS-232
Twisted Pair
Cable (AV)
230'
HDMI
Audio
Ethernet
MODEL80
FLATPANEL
HCT 102 EU/MK
Wall Plate Transmitter
Extron
OCS 10
0W
Wall Mount
Occupancy
Sensor
Ethernet
Room
Wireless Access
Point
Tablet
TCP/IP
Network
VGA
Audio
Figure 1. An HC 403 EU or HC 403 MK System Application
Panels and Features
Front and Side Panel Features
CONFIG
HCR 102
1
INPUT
LPCM-2CH
MULTI-CH
HDCP
SIGNAL
R
MENU
ENTER
HOLD FOR 720p/1080p
1
AUDIO
HDMI IN
PWR HDCP HDMI VGAAUTO
VGA IN
HCT 102 MK
AUDIO IN AUDIO IN
RESET
SERVICE
HCR 102
AI JB
C
DHFGE
HCT 102 MK FrontHCT 102 MK Side
D KI
L
C
Input
3
Input
2
Figure 2. HCT102MK Front Panel (Top), HCR102 Front Panel (Bottom),
AConfiguration (Config) connector (USB mini-B), page 13 IPower LED (HCT102EU/MK), power and reset indicator
LED (HCR102) (see below)
BInput selection button and LED, page 16 JReset button (see below and page 17)
CInput signal presence (Signal) LEDs, page 16 KAuto Switch LED (see below)
DInput HDCP status LED, page 16 LService connector (for use by Extron support staff)
EAudio input type LEDs (LPCM-2Ch and Multi-Ch, page 16
FMenu button,
GEnter button, and
HNavigation (right , left , up , and down arrow)
buttons (see To configure the AV settings using the OSD
and front panel buttons: on page9)
JReset button (HCR102) — Pressing this recessed button causes various product settings to be reset to the factory defaults
(see Reset Modes: a Brief Summary on page17).
IReset and power LED— This green LED indicates either the power status of the transmitter or the receiver, or the reset
mode of the receiver. LED indications are as follows:
HCT 102 EU/MK Transmitter HCR 102 Receiver
• Off — The unit is not powered on.
• On, lit green — The unit is
powered on.
• Off — The unit is not powered on.
• On, lit steadily — The unit is powered on.
• Blinking — The unit is powering up or the HCR102 is performing a reset.
The blink pattern depends on the selected reset mode.
For full descriptions of reset modes, how to use the reset button to activate them,
and details of LED indications of each mode, see the HC400 Series User Guide.
KAuto Switch LED — This LED on the transmitter lights green if either of the auto-switching modes is enabled, and it turns off
if both of the auto-switch modes are disabled. For details on auto-switching modes, see the HC400 Series User Guide.
NOTES:
• The EU and MK transmitters are identical except for
faceplate size and mounting hardware. They have the
same connectors, LEDs, and capabilities.
• For AV connectors on the HCT102EU/MK, see Rear,
Side, and Front Panel Features on page4.
Need to make a note in the UG of how this LED
on the EU/MK models behaves differently from
the LED on the D model! There is no amber
mode and this doesn’t indicate an active signal.

3
Panels and Features
Front and Side Panel Features
CONFIG
HCR 102
1
INPUT
LPCM-2CH
MULTI-CH
HDCP
SIGNAL
R
MENU
ENTER
HOLD FOR 720p/1080p
1
AUDIO
HDMI IN
PWR HDCP HDMI VGAAUTO
VGA IN
HCT 102 MK
AUDIO IN AUDIO IN
RESET
SERVICE
HCR 102
AI JB
C
DHFGE
HCT 102 MK FrontHCT 102 MK Side
D KI
L
C
Input
3
Input
2
Figure 2. HCT102MK Front Panel (Top), HCR102 Front Panel (Bottom),
AConfiguration (Config) connector (USB mini-B), page 13 IPower LED (HCT102EU/MK), power and reset indicator
LED (HCR102) (see below)
BInput selection button and LED, page 16 JReset button (see below and page 17)
CInput signal presence (Signal) LEDs, page 16 KAuto Switch LED (see below)
DInput HDCP status LED, page 16 LService connector (for use by Extron support staff)
EAudio input type LEDs (LPCM-2Ch and Multi-Ch, page 16
FMenu button,
GEnter button, and
HNavigation (right , left , up , and down arrow)
buttons (see To configure the AV settings using the OSD
and front panel buttons: on page9)
JReset button (HCR102) — Pressing this recessed button causes various product settings to be reset to the factory defaults
(see Reset Modes: a Brief Summary on page17).
IReset and power LED— This green LED indicates either the power status of the transmitter or the receiver, or the reset
mode of the receiver. LED indications are as follows:
HCT 102 EU/MK Transmitter HCR 102 Receiver
• Off — The unit is not powered on.
• On, lit green — The unit is
powered on.
• Off — The unit is not powered on.
• On, lit steadily — The unit is powered on.
• Blinking — The unit is powering up or the HCR102 is performing a reset.
The blink pattern depends on the selected reset mode.
For full descriptions of reset modes, how to use the reset button to activate them,
and details of LED indications of each mode, see the HC400 Series User Guide.
KAuto Switch LED — This LED on the transmitter lights green if either of the auto-switching modes is enabled, and it turns off
if both of the auto-switch modes are disabled. For details on auto-switching modes, see the HC400 Series User Guide.
NOTES:
• The EU and MK transmitters are identical except for
faceplate size and mounting hardware. They have the
same connectors, LEDs, and capabilities.
• For AV connectors on the HCT102EU/MK, see Rear,
Side, and Front Panel Features on page4.
Need to make a note in the UG of how this LED
on the EU/MK models behaves differently from
the LED on the D model! There is no amber
mode and this doesn’t indicate an active signal.

4
HC 403 EU, HC 403 MK • Setup Guide (Continued)
Rear, Side, and Front Panel Features
POWER
12V
2.0A MAX
INPUTS OUTPUTS
1
TP
HDMI
LR
AUDIO
HDMI/CEC
SIG LINK
IN
COMIRDIGITAL I/O
12SGTx Rx GG34G
HCR 102
LAN
MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######
00-05-A6-XX-XX-XX
A F ND G H K L M
HCR 102 Rear
O
Figure 3. HCR102 Rear Panel
APower input connectors, page 15
BAudio input connector, page 12
CAnalog RGB video input, page 12
DHDMI input connectors, page 12
ETransmitter output RJ-45 connector
(twisted pair interconnection),
page 12
FReceiver input RJ-45 connector (twisted
pair interconnection), page 12
GHDMI/CEC output connector, page 13
HAnalog audio output connector, page 13
KCOM RS-232 control port, page 13
LIR output control port, page 13
MDigital I/O (digital input/output) control ports,
page 14
NLAN (Ethernet) connector and LEDs, page 14
OMAC address (on side of receiver), page 14
PReset button (HCT102EU/MK ) — If the transmitter powers on but is otherwise unresponsive or uncommunicative after a
failed firmware upload, you can manually boot up the unit to use the factory firmware code by pressing and holding this
Reset button while applying power. You must then load new firmware via the HCR102 receiver (see the HC400 Series User
Guide for instructions).
QOver TP and Remote RS-232 connectors (HCT102EU/MK ) (factory pre-wired, used for transmitter-receiver inter-unit
communication only)
Figure 4. HCT102MK Side Panel (Top Left), Rear Panel (Top Right),
Front Panel (Bottom)
HDMI IN
PWR HDCP HDMI VGAAUTO
VGA IN
HCT 102 MK
AUDIO IN AUDIO IN
RESET
SERVICE
Tx Rx G
RS-232
OVER TP
Tx Rx G
RS-232 POWER
REMOTE 12V
AMAX
OUT
SIG LINK
HCT 102
AQ
B B
CD HCT 102 MK Front
HCT 102 MK RearHCT 102 MK Side
P
Input 3Input 2
E
Faceplate

5
POWER
12V
--A MAX
INPUTS OUTPUTS
1
TP
HDMI
L R
AUDIO
HDMI/CEC
SIG
LINK
COM IR DIGITAL I/O
1 2S GTx Rx G G 3 4 G
HCR 102
LAN
IN
Installation and Configuration
ATTENTION:
• Installation and service must be performed by experienced personnel.
• L’installation et l’entretien doivent être effectués par du personnel expérimenté.
Step 1 — Get Ready
1. Familiarize yourself with the features of the transmitter and receiver (see Front and Side Panel Features on page3 and
Rear, Side, and Front Panel Features on the previous page).
2. Download and install the latest version of the following:
• PCS Product Configuration Software — for detecting and configuring the AV settings for the transmitter-receiver pair
• Toolbelt software — for discovering the HCR102 receiver and other control products on the network, for managing
core settings, and for upgrading firmware if the need arises
• Global Configurator®(GC) software — for setting up and configuring the control system. GCProfessional and GCPlus
modes include a link to the Toolbelt software.
• IPLink®Pro device drivers — for use with GC, to make control of other AV devices possible
All are available from www.extron.com (see Locating Software, Firmware, and Driver Files on the Extron Website on page18).
3. Obtain network information for the unit from the network administrator. You will need the following details for each HCR102
receiver and for any other Extron Pro control product that is part of the system:
DHCP setting (on or off) Subnet mask Username
Device (HCR102) LAN IPaddress Gateway IP address Passwords
4. Write down the MAC address of each HCR102 (see figure 4, Oon the previous page) or other IPLinkPro device to be used.
5. Obtain model names and setup information for devices the HCR102 will control.
Step 2 — Mount the Receiver, Prepare the Installation Site for the Transmitter
Turn off or disconnect all equipment power sources and mount the transmitter and receiver as required
Mounting the HCR102
The HCR102 receiver ships with furniture mounting brackets attached
for mounting to furniture or a wall. The receiver is one inch high, one
half rack wide, and can be rack mounted. The product page on
www.extron.com includes links to recommended optional rack
shelves or rack mounting kits. Alternatively, you can remove the
pre-installed furniture mounting brackets and attach four rubber
feet at the corners of each unit and place it on a table or desk.
Observe local and UL safety guidelines for mounting devices to
equipment racks. See the HC400 Series User Guide for UL rack
mounting guidelines.
NOTE: The receiver is designed so that its vents face
away from the wall or furniture when mounted in order
to achieve optimal air circulation and cooling.
Prepare the Installation Site for the Transmitter
ATTENTION:
• Installation and service must be performed by authorized personnel only.
• L’installation et l’entretien doivent être effectués uniquement par un technicien qualifié.
• Extron recommends installing the HCT102EU or HCT102MK into a grounded electrical junction box.
• Extron recommande d’installer le HCT102EU ou HCT102MK dans un boîtier d’encastrement électrique mis à la terre.
• Follow all national and local building and electrical codes that apply to the installation site.
• Respectez tous les codes électriques et du bâtiment, nationaux et locaux, qui s’appliquent au site de l’installation.
1. and of any TouchLinkPro touchpanels or NBP button panel that will be
part of the system
Figure 5. Mounting the Receiver

6
HC 403 EU, HC 403 MK • Setup Guide (Continued)
ATTENTION:
• If the HCT102 will be installed into fine furniture, it is best to hire a licensed, bonded craftsperson to cut the access
hole and perform the physical installation so the surface will not be damaged.
• S’il est prévu d’installer le HCT102 dans du beau mobilier, il est préférable de faire appel à un artisan autorisé et
qualifié pour couper le trou d’accès et réaliser l’installation de telle façon que la surface ne soit pas endommagée.
Americans with Disabilities Act (ADA) compliance
When planning where to install the HC 400 Series units, you may need to consider factors affecting accessibility of the units
such as height from the floor, distance from obstructions, and how far a user must reach to press buttons or connect a cable. For
guidelines, see sections 307 (“Protruding Objects”) and 308 (“Reach Ranges”) of the 2010 ADA Standards for Accessible Design
available at http://www.ada.gov/regs2010/2010ADAStandards/2010ADAStandards.pdf.
Site preparation
The HCT102EU fits a standard two-gang European wall (junction) box or external wall box.
The HCT102MK fits a standard two-gang MK-type junction box or external wall box.
• The end user or installer must furnish the wall (junction) box. It is not included with the unit.
• Read any installation instructions and safety and regulatory guidelines that come with the wall box before installation.
• Protect the mounting surface to prevent damage.
To prepare the site:
1. For installation into a wall or furniture: Measure, mark, and carefully cut a hole in the mounting surface.
For all types of installations: Run cables to the junction box.
2. Secure the cables with a clamp for strain relief and so they do not slip back down into the wall or furniture.
3. Secure the box to the raceway, stud, wall, or furniture.
4. For wall mount installations, attach the mounting bracket (metal) to the junction box or external wall box.
For raceway installations, attach the metal mounting bracket to the junction box or external wall box and raceway.
a. Hold the mounting plate and feed the cables through the mounting plate.
Wall Box
Metal Bracket
External Wall Box
Metal Bracket
Figure 6. Mounting the Bracket to an EU Wall Box
b. Place the mounting plate against the box, aligning the holes in the plate with the corresponding threaded holes on the
edges of the box.
c. Insert the provided screws into those holes, hold the mounting plate to ensure it is aligned straight (visually level), and
tighten the screws to secure the plate to the mounting surface.
Figure 7. Mounting the Bracket to an MK Wall Box

7
Step 3 — Connect AV, Interconnection, and Control Cables
1. Connect AV sources to the input connectors (see AV Inputs on page12).
2. Use a shielded twisted pair cable to connect the transmitter to the receiver via the Output and Input RJ-45 connectors (see
Transmitter-Receiver Interconnection on page12).
3. Connect AV output devices (display, projector, or other device, and an amplifier or powered speakers) to the output
connectors (see AV Outputs on page13).
4. Cable the control ports on the receiver as desired for controlling AV devices and for communicating with the system via LAN
(see Control on page13).
Step 4 — Connect Power
Connect the power supply or power supplies to the HC400 Series system (see Power on page15), connect power cords, and
power on all the devices. The receiver can remotely power the transmitter, or you can connect an optional power supply to the
transmitter, as well.
NOTE: The power supplies can be set on a tabletop, or mounted to a rack or furniture. Follow the mounting directions
included with each power supply or see the power supply installation guides available on the PS Series Power Supplies
page on the Extron website.
Step 5 — Configure Network Settings
You can configure the basic network settings in one of the following ways:
• Via front panel controls and the OSD menu — a quick method you can use whether or not you need to configure other control
settings (see Using the OSD menu to configure the AV settings on page9). This requires connection to a display device.
• Via PCS software — a method that provides basic network configuration and is convenient when you are ready to use PCS
to configure AV settings. This requires a PC, software, and a LAN or USB connection.
• Via Toolbelt software — a method that allows you to configure additional connection settings and is convenient when you
want to configure additional device, password, system, and control port settings. This requires a PC, software, and a LAN
connection.
To configure network settings from the OSD menu:
From the Quick Setup menu:
• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).
• IP address — Select and enter the IP Address submenu. Press the left or right arrow button to move between
octets. Press the up and down arrow buttons to change the value in the selected octet.
Default: 192.168.254.250.
From the Communication menu:
NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.
• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).
• IP address — Select and enter the IP Address submenu. Press the left or right arrow button to move between
and select octets. Press the up and down arrow buttons to change the value in the selected octet.
• Subnet mask — Select and enter the Subnet Mask submenu. Press the left or right arrow buttons to select an
octet of the subnet mask address. Press the up and down arrow buttons to adjust the value of the selected octet.
Default: 255.255.255.0.
• Gateway — Select and enter the Gateway submenu. Press the left or right arrow buttons to select an octet of the
gateway address. Press the up and down arrow buttons to adjust the value of the selected octet.
Default: 0.0.0.0.
To configure network settings using PCS:
1. Connect the PC and the LAN port of the HCR102 receiver (see LAN port on page14) to the same network.
Or
Connect the PC to the front panel Cong port of the HCR102 receiver using a USB type A male to USB mini-B male cable
(such as the Extron USB CFG cable).
2. Apply power to the PC and the HCR102.
3. Open the PCS software. You might need to open the application as an administrator by right-clicking the PCS icon and
selecting Run as administrator. PCS opens to the Device Discovery page. The Device Discovery process begins
automatically. The page displays a list of all Extron devices connected to the network as PCS detects them.

8
HC 403 EU, HC 403 MK • Setup Guide (Continued)
4. Using the MAC address, locate the desired device (HCR102) in the list.
5. In the row for the HCR102, click the Edit button in the IP Address
column. The Communication Settings dialog box opens,
displaying controls for network configuration.
6. Either select (enable) the Use DHCP checkbox to have the receiver
obtain an IP address automatically from a DHCP server, or enter the
static IP address for the unit in the IP Address field.
NOTE: When setting up DHCP during network configuration or
if using a host name instead of an IP address, the user must
enter a qualified host name (Username.HostName.Domain).
For example: somename.extron.com.
7. Configure the other items (device name, subnet mask, gateway
address, DNS server address) as needed.
8. Click Apply to save the configuration changes. Alternatively, you can
click Apply and Connect to save the configuration changes and
then establish a connection from the PCS software to the receiver to
configure AV settings or front panel lockout.
To configure network settings using Toolbelt:
1. Connect the PC that you will use for setup and the HCR102 receiver to the same network, and apply power to all devices.
For details on the LAN connection, see LAN on page14.
2. Start Toolbelt.
3. Start device discovery from within Toolbelt. Toolbelt displays a list of all Extron control devices connected to the network.
4. In Toolbelt, use the MAC address to locate the desired device (the HCR102) in the list and select it.
5. Use the Set IP feature in Toolbelt or use the Toolbelt Manage > Network Settings tab feature to enter the IP address and
subnet address, then configure other network settings as needed.
NOTE: When setting up DHCP during network configuration or if using a host name instead of an IP address, the user
must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.
Step 6 — Configure AV Settings
The AV and scaling settings for the system can be configured via a host connection through the LAN port or the USB port using
PCS software or the on-screen display. Many settings can be configured using either method (OSD or PCS). Some settings are
available only in the PCS software.
To configure the AV settings using PCS software:
1. Install Extron PCS Product Configuration Software on a PC and start the program.
2. Connect the PC to the receiver via the rear panel LAN port (see gure 4, Non page 4) or the front panel
Config USB connector (see figure 3, Aon page 3). USB connection requires a user-provided USBA to USBmini-B cable.
3. Use the PCS program to set the output resolution and rate, configure EDID Minder, adjust the video color bit depth, or
monitor the signal and HDCP status, or other AV settings, as required. For details, see the HC400 Series User Guide, or
access the PCS Help File (press <F1> on the keyboard or click the ?button in the software and select Help File).
Figure 8. The PCS Communication Settings
Dialog Box

9
To configure the AV settings using the OSD and front panel buttons:
1. Connect an HDMI display device to the HDMI/CEC output connector on the HCR102.
2. Power on the receiver and the display device, if they are not already powered on.
3. Press the front panel Menu button on the HCR102 (see figure 3, Fon page 3, or
the image at right). The OSD main menu appears on the display
(see the example below, at right).
The OSD menu system consists of the following menus:
• Quick Setup • Picture Controls • Input
• Output • Audio • Advanced
• Communication
and one read-only information screen (Device Info).
4. Navigate through the menus and make adjustments.
a. Press the up and down arrow navigation buttons
(see H) to navigate to and highlight the desired menu or
submenu.
b. Press the Enter button (G) or right arrow button
to access submenu items for the selected submenu (see
Using the OSD menu to configure the AV settings for
information about the contents of each submenu).
c. Press the up and down arrow buttons to navigate to
and highlight submenu items.
d. Press the Enter or right arrow button to adjust a
submenu item.
NOTE: The OSD times out and closes after one minute if no
buttons are pressed.
Using the OSD menu to configure the AV settings
• Use the Quick Setup submenu to set input EDID settings, set output resolution, mute audio, activate video test patterns,
enable or disable DHCP, and set the IP address.
• Use the Picture Controls submenu to view the image position and size.
• Use the Input submenu to set the input format for digital inputs, set horizontal and vertical start values, set the total pixels
and phase, set HDCP authorization, and set the EDID for the current input.
• Use the Output submenu to set output resolution, HDMI output format, and HDCP notification.
• Use the Audio submenu to mute audio, set the audio input format (see table below) for the selected input, set program audio
volume, and set audio output format (stereo, mono).
Audio Input Format Details
None Mutes all audio for selected input. Sets “No Audio” EDID.
Analog Sets the selected input to analog (default for input 1). Sets “No Audio” EDID.
LPCM-2Ch Sets the selected input to LPCM-2Ch digital audio (default for input 2). Sets 2Ch audio EDID.
Multi-Ch Sets the selected input to Multi-Ch digital audio. Sets Multi-Ch audio EDID.
LPCM-2Ch auto Sets the selected input to prioritize digital audio (default for input 3). Analog audio is passed when digital
audio is not present. Sets 2Ch audio EDID.
Multi-Ch auto Sets the selected input to prioritize digital audio. Analog audio is passed when digital audio is not
present. Sets Multi-Ch audio EDID.
• Use the Advanced submenu to select a test pattern, set the screen saver, set the aspect ratio, configure auto switching, and
reset the device to factory defaults.
• Use the Communication submenu to view the device MAC address, DHCP status, the current IP address and subnet mask,
and gateway.
NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.
• Use the Device Info screen to view the device name, firmware build, temperature, input and output information, and
detected display. This screen is read-only.
See the HC400 Series User Guide for details about the menus and available settings, and for a list of output scaler rates.
HCR 102
MENU
ENTER
HOLD FOR 720p/1080p
Navigation buttons
Enter button
Menu button
Quick Setup
Picture Controls
Input
Output
Audio
Advanced
Communications
Device Info
P
icture
C
ontrol
s
I
nput
O
utput
A
udio
Ad
vance
d
C
ommunications
D
evice In
f
o
IP Address
192 . 168 .254 . 250
DHCP Mode
Off
Test Pattern
Crop
Audio Mute
On
Output Resolution
1920x1200 @60Hz
Input 3: EDID
1920x1080 @60Hz
Input 3: Input Format
HDMI
Quick Setup
1920x1200 @ 60Hz
Output Resolution
1920x1080 @ 60Hz
Input 3
FW 1.00
192.168.254.250
HCR 102
Extron Electronics

10
HC 403 EU, HC 403 MK • Setup Guide (Continued)
Step 7 — Configure the Control Settings
To use the COM, IR, or digital I/O ports on the receiver, you must configure them. Also, CEC control of the output device can be
customized during configuration with Global Configurator.
The basic steps are outlined below in the recommended order.
NOTE: See the Toolbelt Help File or Global Configurator Help File, and GUI Designer Help File as needed for step-by-step
instructions and detailed information. The help file for GC includes an introduction to the software and how to start a
project and configuration.
1. Using GC, create a new GCPro or GCPlus project and configure the receiver and other IP Link Pro devices. The
configuration tells the receiver:
• How its control ports function • What to monitor
• How to control other products • When to do things
• Which touchpanels to interact with • Whom to notify, how, and under what circumstances
a. Configure the control ports on the receiver.
• Select device drivers and link them to each serial, IR, or Ethernet port.
• Select settings (serial protocol or digital I/O settings) as needed.
• Configure CEC controls, if desired
b. Set up monitors, schedules, macros, timers, and local variables.
c. Add any optional touchpanels and set them up:
• Create the GUI configuration for the touchpanels and add it to the project.
• Program functions, monitors, or schedules to the touchpanels and their buttons.
2. Save and build the project.
3. Upload the system configuration to the HCR102 EU/MK receiver.
Step 8 — Test and Troubleshoot the System
1. Test the system. See the HC400 Series User Guide for an outline of the system testing procedure.
2. Make adjustments to wiring or configuration as needed.

11
Step 9 — Mount the HCT102EU or HCT102MK
Before mounting the transmitter, make sure that all device cables have been fed through the wall frame and are connected to the
rear panel.
To mount the transmitter (see figures 9 and 10):
1. Disconnect power at the source from all devices in the system.
2. Align the mounting holes in the transmitter with
those in the mounting plate. (The mounting plate
was attached to the wall box in
Site preparation on page6.)
HDMI IN
PWR HDCP HDMI VGA AUTO
VGA IN
HCT 102 EU
AUDIO IN AUDIO IN
Wall Box
Mounting Plate
Extron
HCT 102 EU
3. Secure the transmitter to the mounting plate as follows:
a. Insert the included screws through the mounting holes at the top and bottom of the transmitter and into the
corresponding threaded holes in the mounting plate.
b. Using a Phillips screwdriver, lightly tighten the screws until snug.
4. Reconnect power to all devices.
Figure 9. Mounting the
HCT102EU Transmitter to an EU Wall Box
HDMI IN
PWR HDCP HDMI VGA AUTO
VGA IN
HCT 102 MK
AUDIO IN AUDIO IN
Wall Box
Mounting Plate
Extron
HCT 102 MK
Figure 10. Mounting the HCT102D
Transmitter to an MK Wall Box

12
HC 403 EU, HC 403 MK • Setup Guide (Continued)
Cabling
Attach cables using the following wiring diagrams as a guide. Full details are available in the HC400 Series User Guide.
AV Inputs
Analog audio input
For analog audio sources, connect the source device to the audio input 3.5 mm tip-ring-sleeve (TRS)
connector on the transmitter (see figure 3 and figure 4, Bon page 4 for connector location). Wire
the connector as shown at right.
Analog video input
Connect an analog RGB video input source to the 15-pin HD RGB input connector (C) on the transmitter.
Digital AV input
For HDMI video and for digital audio embedded within HDMI signals:
1. Connect a digital video source device to any HDMI input connector on the
transmitter or receiver (see Din Rear, Side, and Front Panel Features on
page4).
2. To secure each cable to the unit, attach an Extron LockIt®bracket to the unit and
secure it to the cable with a zip tie.
a. Plug the HDMI cable into the panel connection (see aat right).
b. Loosen the HDMI connection mounting screw from the panel enough to allow the
LockIt lacing bracket to be placed over it (b). The screw does not have to be
removed.
c. Place the LockIt lacing bracket on the screw and against the connector (c), then
tighten the screw (d) to secure the bracket.
d. Loosely place the included tie wrap around the connector and the LockIt lacing
bracket as shown (e).
e. While holding the connector securely against the lacing bracket, tighten the tie
wrap, then remove any excess length.
Complete details on LockIt installation are available in the LockIt HDMI Cable Lacing
Bracket Installation Guide.
Transmitter-Receiver Interconnection
Connect the Out port of the transmitter (figure 4, E, on page 4) to the In port of the receiver
(figure 3, F) using a shielded twisted pair CATxcable of up to up to 230 feet (70 m), as shown in
figure 1 on page 2. Terminate the cable with shielded RJ-45 connectors using the
TIA/EIA-T568B wiring standard at both ends, as shown at right.
ATTENTION:
• Do not connect this port to a computer data network or a telecommunications network.
• Veuillez ne pas connecter ce port à un réseau de données informatiques ou à un
réseau de télécommunications.
• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201 cable.
• N’utilisez pas le câble AV Skew-Free UTP version améliorée UTP23SF-4 d’Extron ou
le câble STP201.
For optimal performance, Extron highly recommends the following:
• Use the TIA/EIA-T568B wiring standard for terminating all STP cables with RJ-45 connectors.
• Use shielded twisted pair cable, 24 AWG solid conductor or better, with a minimum cable bandwidth of 400 MHz.
• Use shielded RJ-45 plugs to terminate the cable.
• Overall transmission distance capabilities vary depending on the number of patches used. If possible, limit the number of
patches to 2 total.
• If patches must be used in the system, Extron recommends shielded CAT6 (or better) patch cables.
Sleeve (Gnd)
Ring (R)
Tip (L)
3.5 mm Stereo Plug
(unbalanced input)
3
a
b
c
d
e
5
Pin
1
2
3
6
7
8
4
Wire color
White-green
Green
White-orange
White-blue
Orange
White-brown
Brown
Blue
TIA/EIA-T568B
Insert twisted
pair wires.
12345678
Pins:

13
AV Outputs
1. Connect a display, projector, or other AV device to the Outputs HDMI/CEC connector (see figure 3, Gon page 4) on the
receiver rear panel for HDMI AV output.
2. Connect the cable and install the LockIt bracket (see step 2 within Digital AV input on the previous page ) in the same
method as for the HDMI inputs.
3. For analog audio output, connect an amplifier,
powered speaker or other audio device to the
3.5mm, 5-pole captive screw connector. See the
diagrams at right for the appropriate wiring for your
application. For unbalanced audio, connect the
sleeve(s) to the ground contact; do not connect
the sleeve(s) to the negative (-) contacts.
Control
USB connections
Connect a host computer to the USB mini-B port on the receiver (see figure 3, Aon page 3) for AV configuration.
Receiver connections for display or device control
The serial, IR, digital I/O, LAN, and CEC ports can all be used for device control. All of these ports must be configured using
Global Configurator
Serial
For serial control using RS-232, connect the serial control port of
the AV device to the COM port (see gure 3, Kon page 4)
of the HCR102 receiver as shown below.
COM
Tx Rx G
NOTE: If you use a cable that has a drain wire,
tie the drain wire to ground at both ends.
Strip wires 3/16" (5 mm) max.
RS-232-
Controllable
Device
Transmit
Receive Receive (Rx)
Transmit (Tx)
Ground
Rx
G
Tx
Select protocol via software.
COM port default protocol:
• 9600 baud
• 8 data bits
• no parity
• 1 stop bit
• no ow control
NOTE: The COM port supports
software ow control only.
Serial (COM) Port (RS-232)
Heat Shrink
HCR 102
Rear
Panel
Infrared
For IR control of AV equipment, connect one or two
IR emitters to the IR port (L) of the HCR102 receiver
as shown below.
IR
SG
S
G
(-)
(+)
(-)
(+)
(+)
(-) To the
IR Receiver
of a
Projector,
Display, or
Other
Device
Two Single IR Emitters
Ground
IR Output Signal
Unidirectional
IR
IR Port
IR (30 kHz to 300 kHz,
with or without carrier signals)
HCR 102
Rear
Panel
LR
LR
Balanced Audio Output
Tip
Ring
Tip
Ring
Slee
ves
Unbalanced Audio Output
Tip
No Ground Here
Tip
Sleeves
No Ground Here

14
HC 403 EU, HC 403 MK • Setup Guide (Continued)
Digital I/O
To use digital input or output to control other devices, provide
feedback to the receiver, or trigger actions, connect devices to
the digital I/O ports (M) as shown in the following diagram.
DIGITAL I/O
12G3 4G
4
G
3
2
G
1
Digital I/O (digital input/output)
Congure each port as a digital input or output,
with or without +5 VDC pull-up. Use these ports to:
• Monitor or trigger events and functions (toggle relays,
issue commands, send e-mail), once congured.
• Trigger LEDs, incandescent lights, or other devices
that accept a TTL signal.
HCR 102
Rear
Panel
Switch,
Sensor
(Switches,
sensors,
LEDs,
relays, or
similar
items)
Ground Share the
same ground
among I/O
connections.
Device 4
Device 3
Device 2
Device 1
Wire
Nut
Indicator
LED
LAN
Connect the receiver to a network via the LAN port (N)
for remote monitoring and conguration of the system,
for touchpanel control, or to allow the receiver to control an
Ethernet-enabled product. You will need the MAC address
(O) during device discovery and conguration.
2
LAN
-
XX-XX-XX
E######
2
2
-
XX
-
XX
-
XX
X
E####
#
#
#
LAN
Insert Twisted
Pair Wires
Pins: 12345678
HCR 102 Rear Panel
Ethernet
Link
LED
Activity
LED
PC
AV Device
TCP/IP
Network
LAN (Ethernet)
Default protocol:
• IP address: 192.168.254.250
• Gateway IP address: 0.0.0.0
• Subnet mask: 255.255.255.0
• DNS address: 127.0.0.1
• DHCP: off
• Link speed and duplex level:
autodetected
• Data rates: 10/100Base-T
Default login credentials:
• Username: admin
• Password: extron
RJ-45
Connector
HDMI/CEC
Connect an AV device that supports CEC control to the
HDMI/CEC output port on the receiver (G) to allow the HCR102
to automatically turn display power on or off based on whether
an active signal is detected at the selected input.
The HCR102 sends CEC driver commands to the display for
basic control functions. CEC control is pre-configured and works “out of the box” but it can be customized further using GC.
NOTE: It can take up to 2 minutes after powering up the receiver to initiate CEC display control.
NOTE: Initial units ship with
the functions of these LEDs
reversed. Subsequent
units will ship with
standard LED functions.
OUTPUTS
LR
AUDIO
HDMI/CEC
LINK
L
LI
IN
N
NK
K
K
L
L
L
L
L
R
A
A
A
A
A
U
U
UD
D
D
D
D
D
I
O
O
O
O
HCR 102 Rear PanelCEC-Compliant Display
HDMI
CEC
MODEL80
FLATPANEL

15
Power
ATTENTION:
• Always use a power supply supplied or specified by Extron. Use of an unauthorized power supply voids all regulatory
compliance certification and may cause damage to the supply and the unit.
• Utilisez toujours une source d’alimentation fournie par Extron. L’utilisation d’une source d’alimentation non autorisée
annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.
For port locations, see figure 3 and figure 4, Aon page 4. You have two options for powering the system:
• Connect the included
12VDC, 4.2A power supply
(Extron PS1242) at the receiver
to remotely power the
transmitter.
NOTE: The receiver can
provide power remotely
to the transmitter using
a 50watt power supply.
Remote power mode
requires at least 2.5A.
The transmitter can
receive power from but
cannot provide power
to the receiver. The
remote power feature is
enabled by default but
can be disabled by using
a control in the PCS
software.
• Alternatively, you can connect an optional 12VDC, 1.5A power supply (Extron PS1215 C) at the transmitter, and
connect an optional 12VDC, 2A power supply (Extron PS1220) at the receiver.
POWER
12V
2.0A MAX
INPUTS OUTPUTS
1
TP
HDMI
LR
AUDIO
HDMI/CEC
SIG LINK
IN
COMIRDIGITAL I/O
12SGTx Rx GG34G
HCR 102
LAN
Tx Rx G
RS-232
OVER TP
Tx Rx G
RS-232 POWER
REMOTE 12V
A MAX
OUT
SIG LINK
HCT 102
R
P
O
WE
R
12V
A
MA
Ground all devices.
– Return
AV and Communication Only
+12 VDC input
+12 VDC input
Ridged
Smooth
External
Power Supply
(12 VDC, 2 A max.,
Extron P/N 28-284-07LF)
– Return
Ridged
Smooth
External Power Supply
(12 VDC, 1.5 A max.,
Extron P/N 28-327-57LF)
To AC power
To
AC
power
HCR 102
Rear Pane
l
HCT 102 MK
Rear Panel
24 watt Receiver Power Input
• Receiver front panel LED ( ) blinks
during boot-up and remains lit when
the unit is powered and operational.
• Connect to optional
12 VDC, 2 A
power supply.
HCR 102
Front Panel
18 watt
Transmitter Power Input
• Connect to optional
12 VDC, 1.5 A power supply.
NOTE: Check the polarity of
each power supply before
connecting it to a unit.
For both options, connect the external power supply or supplies to a 100 to 240VAC power source.
POWER
12V
2.0A MAX
INPUTS OUTPUTS
1
TP
HDMI
LR
AUDIO
HDMI/CEC
SIG
LINK
IN
COMIRDIGITAL I/O
12SGTx Rx GG34G
HCR 102
LAN
RESET
SERVICE
R
– Return
AV, Communication, Power
+12 VDC input
Ridged
Smooth
Ground all devices.
External
Power Supply
(12 VDC, 4.2 A max.,
Extron P/N 28-394-07LF
)
To AC power
HCR 102
Rear Pane
l
HCT 102 MK
Rear Panel
HCR 102
Front Panel
Remote Power:
50 watt Receiver Power Input
• Receiver front panel
LED ( ) blinks
during boot-up and
remains lit when the
unit is powered and
operational.
• Connect an included
12 VDC, 4.2 A power
supply to the receiver
only. The receiver
supplies power to
the transmitter.

16
HC 403 EU, HC 403 MK • Setup Guide (Continued)
Front Panel Operation and Indications
Input Selection and Indication
Input selection button and LED
• To select an input on the transmitter, connect a cable with an active video signal to the connector for that input.
• To select receiver input 1 from the receiver front panel, push the input 1 button (see figure 2, Bon the HCR102).
The corresponding LED lights to indicate that that input is selected (active).
Use the auto-switching feature, which is active by default. In the “last connected” auto switch mode, the system automatically
switches to the input where an active AV source device was last connected. If that device is disconnected, the system switches to
the last device connected before that, as long as it has an active signal.
Signal, HDCP, and Audio LEDs
Signal LEDs — These LEDs (C) light to indicate the presence of an active signal at the
corresponding input connector. If there is no active signal, the LED is unlit.
HDCP LEDs —These LEDs (D) light to indicate the presence of an active signal
with HDCP encryption at the corresponding input connector. Because input 2 on the
transmitter is analog video, it does not support HDCP, so there is no HDCP LED for
transmitter input 2.
HDCP LED State and Indication
On (Lit Steadily) Off (Unlit)
An HDCP encrypted TMDS signal is detected at the
corresponding input.
An unencrypted TMDS signal is detected at the
corresponding input or no active TMDS signal is detected.
Audio input signal LEDs (LPCM-2Ch and Multi-Ch)— These two LEDs (E) on the receiver indicate
the presence or absence of the specific types of audio signal on the selected (active) input.
Audio
LED Type
Audio Input LED State and Indication
On (Lit Steadily) Off (Unlit)
LPCM-2Ch An embedded LPCM-2Ch audio signal is
present on the selected HDMI TMDS input.
There is no LPCM-2Ch audio signal in the selected TMDS input.
There is no TMDS signal on the selected input.
The audio embedded in the selected input is in Multi-Ch format.
Multi-Ch Multi-Ch or bitstream (non-PCM) audio is
present on the selected HDMI TMDS input.
There is no Multi-Ch audio signal in the selected TMDS input.
There is no TMDS signal on the selected input.
The audio embedded in the selected input is in LPCM-2Ch format.
OSD Use
See the section on page 9 of this guide about configuring the AV settings using the on-screen display and front panel buttons,
and see the HC400 Series User Guide for full details on the OSD and how to use it.
Locking the Front Panel (Executive Mode)
To prevent unauthorized access or accidental changes to device settings, you can lock the front panel controls, making control
available only by software. (The default state is unlocked.)
• You can lock and unlock the front panel by using a control in the PCS software.
• Front panel lockout (Executive) mode 2 can also be enabled and disabled by pressing and holding the Menu and Enter
buttons for 2 or more seconds.
Firmware Upgrades
The firmware can be upgraded via the HCR102 embedded web page, or via Extron Toolbelt software (available at
www.extron.com).
1
1
HDCP
SIGNAL
PWR
HDCP HDMIVGA AUT
O
Input
2
HCR 102
Receiver
HCT 102 EU/MK
Receiver
Input 3
LPCM-2CH
MULTI-CH
AUDIO

17
Reset Modes: a Brief Summary
The HCR102 receiver offers the following reset modes:
• Use Factory Firmware: Press and hold the receiver front panel Reset button (see figure 3, Jon page 3 for
location) while applying power to the unit. Keep holding the button down until the Power LED
(I) blinks twice, or for 6 seconds, then release the button. The receiver enters factory firmware
mode. Use this mode to revert to factory firmware in the event of a firmware failure. Do not
continue to operate the control processor using the factory firmware version. If you want to use
the factory default firmware version, you must upload that version again.
• Project Recovery: See the HC400 Series User Guide for instructions. Use this mode to recover the project in the
event of a lost user name and password.
• Run/Stop Program: Hold down the Reset button for about 3 seconds, until the Power LED blinks once. Release
and press the Reset button momentarily (for <1second) within 1second*. (*Nothing happens if
the momentary press does not occur within 1second.) The LED blinks 2 times if the program is
starting. The LED blinks 3 times if the program is stopping. This mode allows you to restart any
scripts or events stopped by an IP settings reset.
• Toggle DHCP: Press the Reset button five times (consecutively). Release the button. Do not press the button
within 3seconds following the fifth press. Use this mode to enable or disable the DHCP client
for the LAN port.
• The Reset LED blinks 6 times if the DHCP client is enabled.
• The Reset LED blinks 3 times if the DHCP client is disabled.
NOTES:
• DHCP toggle mode is supported on firmware version 1.01 or higher.
• By default DHCP is off and the unit uses a static IP address.
• When you disable the DHCP client by using this mode, the unit reverts to using the
previously-set static IP address.
• Reset All IP Settings: Press and hold the HCR102 front panel Reset button for 6 seconds. After the PowerLED
blinks twice, release and momentarily press the Reset button. Use this mode to reset all
network settings to factory default values without affecting user-loaded files. This reset mode
also stops any running programs.
• Reset to Factory Defaults: Press and hold the HCR102 front panel Reset button for 9 seconds. After the PowerLED
blinks three times, release and momentarily press the Reset button. Use this mode to return
the receiver to factory default settings. This mode also deletes all user-loaded files and
configurations from the HCR102, and also the factory default GC configuration. The basic GC
configuration project can be downloaded from the Extron website if you want to restore it to the
unit after a reset.
For detailed information on each mode and its use, see the HC400 Series User Guide at www.extron.com.
Resources
Obtaining Control Drivers
Extron provides an extensive selection of device drivers available on the Extron website. If the system requires a control driver that
is not already available, you can request a new IR, serial (RS-232), or Ethernet driver from Extron.
Obtaining Instructions, Information, and Assistance
Basic setup steps are outlined in this guide. For additional information see the help files and the HC400 Series User Guide,
available at www.extron.com. If you have questions during installation and setup, call the ExtronS3 Sales & Technical Support
Hotline or the ExtronS3 Control Systems Support Hotline [phone]).

18
HC 403 EU, HC 403 MK • Setup Guide (Continued)
© 2018 - Extron Electronics All rights reserved. All trademarks mentioned are the property of their respective owners. www.extron.com
68-3063-52
Rev. A
10 18
Locating Software, Firmware, and Driver Files on the Extron Website
There are three main ways to find software, firmware, and device drivers within www.extron.com:
• Via links from the web page for the specific product
• Via the Download Center page (Click on the Download tab at the top of any page within www.extron.com.)
• Via links from search results
NOTES:
• For some software you have the option to click the Download Now button to begin downloading the software file. For
other software there is a link for contacting an Extron support representative who can provide you access to the latest
version.
To obtain Extron control product software, you must have an Extron Insider account. Extron provides training to our
customers on how to use the software. Access to the full features of Global Configurator Professional is available to
users who successfully complete Extron Control Professional Certification.
• You must use serial and Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR
device drivers, drivers used for IPLink (non-Pro) devices are not compatible.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the
Extron Safety and Regulatory Compliance Guide on the Extron website.