extronics iTAG X-Range User manual

Document Number X124749(4) (See Extronics DDM for the latest Version)
For warranty information, refer to Terms and Conditions at http://www.extronics.com
©2021 Extronics Limited. This document is Copyright Extronics limited.
Extronics reserve the right to change this manual and its contents without notice, the latest
version applies.
Operating Manual
iTAG X-Range

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Contents
1Introduction.......................................................................................................... 3
1.1 What is inside the box? ........................................................................................... 3
1.2 Pre-requisites.......................................................................................................... 3
1.3 Reference documentation ....................................................................................... 3
1.4 Nomenclature.......................................................................................................... 4
2Safety Information ............................................................................................... 5
2.1 Storage of this manual ............................................................................................ 5
2.2 Special conditions for safe use................................................................................ 5
2.3 Warnings Avertissements........................................................................................ 5
2.4 Marking information................................................................................................. 6
2.4.1 ATEX / IECEx ......................................................................................... 6
2.4.2 MET (North America and Canada).......................................................... 7
3iTAG X-Range Features ...................................................................................... 8
3.1 Emergency call button............................................................................................. 8
3.2 Visual, audible and tactile indication........................................................................ 8
3.3 Wi-Fi security and Over-The-Air updates................................................................. 8
3.4 Wi-Fi Beaconing...................................................................................................... 8
3.5 Wi-Fi / GPS ............................................................................................................. 8
3.6 Wi-Fi range ............................................................................................................. 8
3.7 LF receiver .............................................................................................................. 8
3.8 BLE Trilateration ..................................................................................................... 9
3.9 Man Down............................................................................................................... 9
3.10 Battery and battery life ............................................................................................ 9
3.11 Mounting ................................................................................................................. 9
3.12 Simple configuration................................................................................................ 9
3.13 Motion sensor.......................................................................................................... 9
3.14 Integrated access control ........................................................................................ 9
3.15 Rugged performance..............................................................................................10
4iTAG X-Range Usage Instructions .................................................................... 11
4.1 iTAG X-Range configuration...................................................................................11
4.2 LED and audio indications......................................................................................11
4.3 Wearing the tag......................................................................................................11
4.4 Battery....................................................................................................................12
4.4.1 Battery levels and charging indications................................................. 12
4.4.2 Charging the battery ............................................................................. 12
4.4.3 Variances in battery life......................................................................... 13
4.5 Over the Air (OTA) update......................................................................................14
4.6 Inserting the access control / photo ID card............................................................15
4.7 Transport................................................................................................................16
4.8 Authorised persons ................................................................................................16
4.9 Cleaning and maintenance.....................................................................................17
4.10 Assembly and Disassembly....................................................................................17
5EU Declaration of Conformity ............................................................................ 18
6Applicable Standards......................................................................................... 21
7Manufacturer ..................................................................................................... 21
8Radio Equipment –FCC and ISED Warning Statement.................................... 22
9Appendix 1 ........................................................................................................ 23

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1 Introduction
Thank you for purchasing the iTAG X-Range. The iTAG X-Range includes the iTAG
X10, iTAG X20 and iTAG X30. This document gives an overview of the product, its
features, how it is configured and maintained. The iTAG X-Range worker location tag
with hybrid technology, allows for the accurate location of workers in hazardous and
non-hazardous areas. The iTAG X-Range provides audible, visual and tactile alerts to
provide real-time alerting and reporting for worker location solutions.
1.1 What is inside the box?
Example above is the same for the complete iTAG X-Range.
1.2 Pre-requisites
Refer to iTAG X30 Compatibility Matrix (X124937) for compatible software required to
use the iTAG X-Range.
1.3 Reference documentation
The datasheets can be referenced for product variants and accessories.
•iTAG X30 Datasheet (X124634)
•iTAG X20 Datasheet (X127436)
•iTAG X10 Datasheet (X127435)
•Man Down (X127627)

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1.4 Nomenclature
Acronym
Description
BLE
Bluetooth Low Energy
CCX
Cisco Compatible Extensions
ELS
Extronics Location Selector
GPS
Global Positioning System
IBSS
Independent Basic Service Set
LF
Low Frequency
OTA
Over The Air
PC/PBT
Polycarbonate/Polybutylene Terephthalate
PELV
Protective Extra Low Voltage
PPE
Personal Protective Equipment
SD&CT
Social Distancing and Contact Tracing
SELV
Separated Extra Low Voltage
TED
Tag & Exciter Detector Device
TMBD
Tag Manager Bi-Directional
WDS
Wireless Domain Services

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2 Safety Information
2.1 Storage of this manual
Keep this user manual safe and in the vicinity of the product. All persons required to
work with the product should be advised on where the manual is stored.
2.2 Special conditions for safe use
Applies to ATEX / IECEx and MET (North America and Canadian) certification:
•iTAG X-Range must only be charged in a safe area.
•iTAG X-Range must only be charged from a supply meeting the following
requirements:
oA SELV (<15W) or PELV system, or
oa safety isolating transformer complying with the requirements of IEC 61558-2-
6, or technically equivalent standard, or
oconnected to apparatus complying with the IEC 60950 series, IEC 61010-1, or
a technically equivalent standard –see Appendix 1 for suggestions, or
ofed directly from cells or batteries.
•iTAG X-Range charger input Um= 6.5Vdc.
•Battery cells must not be replaced in a hazardous area.
2.3 Warnings Avertissements
Warning! The iTAG X-Range should only be cleaned with a damp cloth.
L’iTAG X-Range ne doit être nettoyé qu’avec un chiffon humide.
Warning! Do not open the iTAG X-Range. There are no user-serviceable parts inside.
Ne pas ouvrir l’iTAG X-Range. Il ne contient aucune pièce réparable par
l’utilisateur.
Warning! Any repairs or replacement of parts MUST be performed by the
manufacturer or its nominated sub-contractor or agent.
Toute réparation ou remplacement de pièce DOIT être effectué par le
fabricant ou son sous-traitant ou agent désigné.

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Warning! This product can be delivered in a number of different variants. Each
variant has restrictions on where it can be used. Please read the
information on the product label fully and ensure that your iTAG X-Range
is suitable for the hazardous area in which it is to be used.
Ce produit peut être fourni dans un certain nombre de variantes. Chaque
variante comporte des restrictions quant à l’endroit où elle peut être
utilisée. Veuillez lire l’intégralité des informations mentionnées sur
l’étiquette du produit et vous assurer que votre iTAG X-Range convient à
la zone dangereuse dans laquelle il doit être utilisé.
Warning! Before setting the units to work read the technical documentation
carefully.
Avant d’utiliser les unités, lisez attentivement la documentation
technique.
Warning! The iTAG X-Range contains a lithium ion battery. Do not force open, heat
excessively or dispose of in fire.
L’iTAG X-Range contient une batterie lithium-ion. Ne forcez pas
l’ouverture, ne chauffez pas de façon excessive et ne jetez pas dans le feu.
2.4 Marking information
2.4.1 ATEX / IECEx
Where:
•aa is the model
•XXXXXX is the serial number
•YYYY is the Notified Body for production
•ZZZZ is a code to identify model variants
Exact layout of markings may differ from that shown.

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2.4.2 MET (North America and Canada)
Where:
•aa denotes model type
•XXXXXX is the serial number
•ZZZZ is a code to identify model variants
Exact layout of markings may differ from that shown.

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3 iTAG X-Range Features
3.1 Emergency call button
The iTAG X-Range features a call button, which can be activated when pushed down,
in the case of an emergency. This can be used to trigger an event to show the location
of the worker in need of assistance. The LEDs remain red for approximately 30
minutes.
3.2 Visual, audible and tactile indication
The iTAG X-Range features multiple LEDs to indicate to the worker that it is running,
the emergency call button has been activated and when it has a low battery. Tactile
(not included with the iTAG X10) and audible indications occur to inform the wearer
that the emergency call button has been activated.
3.3 Wi-Fi security and Over-The-Air updates
The iTAG X-Range supports WPA2-PSK Wi-Fi security protocol used during Over-
The-Air (OTA) updates.
The tag has firmware OTA update capability which can be used when new functionality
becomes available. This eliminates the need to return the iTAG X-Range to the factory
to enable new features.
3.4 Wi-Fi Beaconing
The tag utilises lightweight beaconing communication and can be configured for CCX,
IBSS or WDS protocols.
3.5 Wi-Fi / GPS
The iTAG X30 features hybrid technology which includes Wi-Fi and GPS to accurately
locate workers in all areas of the site whether there is a dense Wi-Fi infrastructure or
not.
3.6 Wi-Fi range
Outdoor –Up to 200m (line of sight to an Access Point)
Indoor –Up to 80m (infrastructure dependant)
3.7 LF receiver
The iTAG X-Range sends out specific location reports upon arrival at a chokepoint or
gateway where an LF exciter is positioned. The iTAG X-Range’s behaviour can be
automatically modified whilst in certain areas after passing through a chokepoint such
as a doorway or gate.

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3.8 BLE Trilateration
The iTAG X-Range contains a Bluetooth receiver that is capable of measuring the
received signal strength from BLE anchors. BLE anchors can be positioned around a
site to facilitate improved positional accuracy at a low infrastructure cost. The anchor’s
identification, signal strength and battery voltage are transmitted in the tag’s beacon
message. This information, along with any other location information, is used by the
location engine to enable more accurate positioning on the map.
3.9 Man Down
A motion sensor is incorporated into the iTAG X30 and iTAG X20 to improve power
management and to also provide an alert should a worker fall and be immobilised. The
tag’s processor features a proprietary algorithm to detect such a fall and after no worker
movement for approximately 30 seconds beacons a Man Down alert. This alert can
be cancelled by purposefully double tapping the front cover. See X127637 for further
details.
3.10Battery and battery life
The iTAG X-Range has a long lasting rechargeable lithium ion battery. Minimum
expected battery service life is 2 years.
3.11 Mounting
The iTAG X-Range comes complete with a stainless steel buckle clip which can clip to
PPE or be used with a lanyard.
3.12 Simple configuration
The iTAG X-Range’s firmware contains predefined configurations, which can be
activated quickly and easily using the TED (Extronics part number TED1000G2) and
the Extronics Device Manager or Tag Manager BD (TMBD).
3.13 Motion sensor
The iTAG X-Range contains an on-board motion sensor. When the iTAG X-Range is
configured to a profile which utilises the motion sensor it will enable different
transmission intervals whether it is stationary or in motion, reducing unnecessary
network traffic and conserving the battery.
3.14 Integrated access control
The iTAG X-Range minimises the number of ancillary products being carried by using
integrated access control to gain site access. This easily identifies workers using the
Photo ID which is visible on the front.

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3.15 Rugged performance
The iTAG X-Range’s enclosure is primarily constructed from a PC/PBT alloy, which is
permanently static dissipative, ESD protected, UV stabilised and impact modified.
PBT’s have excellent resistance to a broad range of chemicals at room temperature,
including aliphatic hydrocarbons, gasoline, carbon tetrachloride, perchloroethylene,
oils, fats, alcohols, glycols, esters, ethers and dilute acids and bases.
The enclosure has been designed for durability with ratings of IP65 and IP67 to ensure
complete confidence in the product when in harsh environments.

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4 iTAG X-Range Usage Instructions
4.1 iTAG X-Range configuration
The iTAG X-Range can be configured using the Extronics Device Manager
(recommended) or TMBD.
To configure using the Extronics Device Manager refer to document X129265.
To configure using TMBD refer to document X129454.
4.2 LED and audio indications
The iTAG X-Range has multi-colour LEDs on the top and front. Indications are shown
in Table 1.
Indication
LED colour
LED
position
Sound
Vibrate
Tag on
Green Flashing
Top
N/A
N/A
Low battery
Red Flashing
Top
N/A
N/A
Critical battery
Red Solid
Top
N/A
N/A
Emergency call
button activated
Red Solid
Top and
Front
Yes
Yes
Error
Rapid Orange Flashing
Top
N/A
N/A
Table 1.
4.3 Wearing the tag
The iTAG X-Range includes a versatile buckle clip, Figure 14. Ensure the iTAG X-
Range is worn in an upright position. For best results, wear the tag as high up your
body as possible.
Figure 14.

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The iTAG X-Range can be:
➢clipped to your pocket.
➢clipped to your epaulette.
➢clipped to your chest pocket.
The iTAG X-Range has successfully been tested to EN 62311:2008 Section 8.3
Human Exposure Evaluation.
4.4 Battery
The iTAG X-Range has a non-user replaceable, rechargeable Lithium-ion battery.
Battery life depends on the configuration, use case and ambient temperature.
4.4.1 Battery levels and charging indications
When using MobileView the iTAG X-Range has the following 3 battery levels
indications:
•High –Indicates the tag has more than 75%.
•Medium –Indicates the tag has between 75% and 30%.
•Low –Indicates the tag has less than 30%.
Indication
LED Colour
LED position
Normal operation –high and medium battery
Green flashing
Top
Low battery
Red Flashing
Top
Reserve battery
Red on
Top
Battery charging
Red Slow Flash
Top
Battery fully charged
Green on
Top
4.4.2 Charging the battery
The iTAG X-Range is charged using the USB Charging Cable provided. It is attached
and detached from the rear of the tag, as shown in Figure 15.
Figure 15.

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The charger input conditions listed in the Special Conditions of Safe Use must be
observed. Charging is only permitted between 0oC and 45oC. When connecting to a
USB power supply, ensure the supply is rated less than 100W.
Warning! Ensure that the Photo ID retention screw is fully tightened prior to
charging.
Alternatively the iTAG X-Range can be charged using Extronics’ custom Multicharger,
Figure 16. Please contact Extronics for further information.
Figure 16.
4.4.3 Variances in battery life
Variances in battery life are based on usage. Actual results may vary due to the
following:
•LF exciter usage.
•Changes in tag usage.
•Time in storage before use.
•Changes in transmission interval.
•Temperature.
•Motion.
•Indoor/Outdoor applications.
•Time to receive firm GPS co-ordinates.
The iTAG X-Range uses different proprietary techniques to maximise and optimise the
life of the battery.

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4.5 Over the Air (OTA) update
When new firmware becomes available the iTAG X-Range’s firmware can be OTA
updated. If your site has been setup with OTA capability then the procedure below can
be used. Note that you’ll need to be in range of the Access Point that is appropriate
for this functionality.
The tag has a button on the rear that needs to be pressed down, Figure 16.
Figure 16.
Updating is performed as follows:
1. Place a pen’s nib or similar sized item inside the OTA button and gently and
continuously press down.
2. The iTAG will begin beeping (once per second) and the top LED will flash green.
3. Once a faster beep (twice per second) is heard the button can be released. This
faster been will occur after approximately ten seconds.
4. The top LED will flash red and front LEDs flash as the iTAG starts to download the
new firmware. This can take over 30 seconds depending on network speed.
5. Once the download has completed the top LED will blink green and iTAG will reset.
6. Upon successful install all three front LEDs will flash 4 times.
7. Finally, the top green LED will then flash as usual.
Should the install fail the top LED will flash red quickly. Take the iTAG to your
administrator and perform the following checks:
1. Check that the iTAG’s Wi-Fi settings are correct. If so, the button press process
described above should be repeated.
2. Check network connectivity.
3. Check ELS Deployment Guide, Section 6.2.
4. If multiple fails occur then please contact Extronics Technical Support.
OTA

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4.6 Inserting the access control / photo ID card
The front of the tag has been designed to incorporate access control or photo ID cards.
Access control cards with the built in DESFire EV technology family are specifically
designed to fit inside the iTAG X-Range. These photo ID cards are available from
Extronics. The pop out card design enables cards to be printed on a standard ID card
printer, such as Matica and Magicard printers.
A DESFire EV1 or EV3 RFID Cards / Blank Photo ID card is shown in Figure 17.
Figure 17.
Once the RFID / Photo ID card has been printed and the Kiss cut area has been
removed, the card is ready to be installed into the iTAG.
Unscrew the captive screw located between the battery charging connecter pins using
a T8 Torx screwdriver and remove the clear photo ID cover, Figure 18.
Figure 18.
Insert the RFID / Photo ID card, Figure 19. If using the Blank Photo ID card with a
iCLASS HID RFID tag then stick the iCLASS HID tag to the iTAG or the ID card prior
to inserting the card.
Kiss cut area

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Figure 19.
Replace the clear photo ID cover, Figure 20.
Figure 20.
Tighten the captive screw to a maximum of 0.4Nm –do not over-tighten.
4.7 Transport
All iTAG X-Range must be transported and stored such that they are not subjected to
excessive mechanical or temperature stresses.
4.8 Authorised persons
The iTAG X-Range is provided ready assembled and must not be disassembled by the
user. Only persons trained for the purpose are authorised to service the iTAG X-
Range. They must be familiar with the unit and must be aware of the regulation and
provisions required for explosion protection as well as the relevant accident prevention
regulations.

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4.9 Cleaning and maintenance
The iTAG X-Range and all its components require no maintenance and are self-
monitoring. Any work on the iTAG X-Range must be carried out and performed by
Extronics approved personnel. The cleaning interval depends on the environment
where the system is installed. A damp cloth will usually suffice.
Some cleaning materials include aggressive ingredients that can affect the iTAG X-
Range’s materials. We recommend that you do not use compounds containing:
• Combinations of isopropyl alcohol and dimethyl benzyl ammonium chloride.
• Combinations of ethylene Diamine Tetra Acetic Acid and Sodium Hydroxide.
• Benzul-C12-16-Alkyl Dimethyl Ammonium Chlorides.
• D-Limonene.
UV cleaning is not supported.
The iTAG X-Range must not be subjected to excessive stresses e.g. vibration, shock,
heat and impact.
4.10Assembly and Disassembly
The iTAG X-Range is provided ready assembled and should not be dismantled by the
user.

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5 EU Declaration of Conformity

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