Eye3 Mobile VTRACKER User manual

User Manual
for
VTracker &WitnessPro
Mobile Digital Video Recorder
Copyright 2013, Eye3Data
All Rights Reserved

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EYE3 WitnessPro/VTracker Digital Video Recorder
Contact Information
Eye3Data
9624 Cincinnati Columbus Rd.
Suite 310
Cincinnati, OH 45241 USA
Web site: www.eye3data.com
Local Phone: [phone]; Local Fax: [phone]
North American Sales: 888-777-9059 Email: [e-mail]
Technical Support: 888-777-9059 Email: technical_supp[email protected]m
Customer Support 888-777-9059 Email: [e-mail]
LEGAL NOTICE
Copyright ©2013 Eye3Data. All rights reserved. Eye3Data, EYE3, EYE3-Remote are registered
trademarks of MAI Media Group, LLC.
Acrobat is a registered trademark of Adobe Systems Incorporated.
Microsoft and Microsoft Windows registered trademarks of Microsoft Corporation.
The information contained in this guide is subject to change without notice. This manual was last
modified on January 11, 2013.
For your Records
Complete the following product purchase information. The factory requests this information
when contacted for technical support. It is also valuable in case of loss or theft.
Purchase Date: _______________________________________
Serial Number: ________________________________________
Thank you for using Eye3Data products. We support our products through an extensive dealer
network. The dealer through whom you originally purchased this product is your point of contact
if you need service or support. Our dealers are empowered to provide the very best in customer
service and support.

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Contents
Product Overview .......................................................................................................... 5
Product Solution ........................................................................................................... 6
VTracker Connections .................................................................................................. 7
WitnessPro Connections .............................................................................................. 8
Handheld IR Remote Control ....................................................................................... 9
Menu Tree .................................................................................................................... 12
System Startup ............................................................................................................ 13
Menu Configuration .................................................................................................... 14
I.Search ........................................................................................................................ 15
1.0 All Files.................................................................................................................... 15
1.1 Event Files .............................................................................................................. 18
II.Setup ......................................................................................................................... 20
2.0 System..................................................................................................................... 20
2.1 Date/Time ................................................................................................................ 20
2.2 General.................................................................................................................... 21
2.3 Register Info ........................................................................................................... 24
2.4 Format ..................................................................................................................... 25
2.5 Upgrade................................................................................................................... 25
2.6 User Security.......................................................................................................... 27
2.7 Configuration Files................................................................................................ 28
2.8 System Log............................................................................................................. 29
2.9 GEO-Fencing .......................................................................................................... 29
3.0 Record..................................................................................................................... 30
3.1 Option...................................................................................................................... 30
3.2 OSD (On Screen Display) Overlay....................................................................... 32
3.3 Channel Setting...................................................................................................... 33
3.4 Record Setting ....................................................................................................... 34
3.5 Sub-Stream............................................................................................................. 35
3.6 Schedule ................................................................................................................. 36
3.7 Other Set ................................................................................................................. 37
4.0 Network ................................................................................................................... 39
4.1 Server Network....................................................................................................... 39
4.2 Local Network ........................................................................................................ 40

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4.3 WIFI Setup............................................................................................................... 40
4.4 Mobile Network ...................................................................................................... 41
5.0 Event........................................................................................................................ 44
5.1 Sensor ..................................................................................................................... 44
5.2 Sensor Output........................................................................................................ 45
5.3 Speed....................................................................................................................... 46
5.4 Acceleration............................................................................................................ 47
5.5 Temperature ........................................................................................................... 48
5.6 Camera .................................................................................................................... 48
5.7 Voltage .................................................................................................................... 49
6.0 Peripheral................................................................................................................ 50
6.1 PTZ........................................................................................................................... 51
6.2 EXT.COM Setup...................................................................................................... 51
III.Information .............................................................................................................. 52
7.0 System..................................................................................................................... 52
7.1 History..................................................................................................................... 53
7.2 Modules................................................................................................................... 53

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Product Overview
WitnessPro/VTracker is a cost-effective and well-designed HDD/SD card based Mobile Digital Video Recorder
specially designed for vehicle surveillance and remote monitoring and combined with a high-speed processor and
embedded operating system. The advanced H.264 video compression and decompression, wireless transmission,
and GPS location make WitnessPro/VTracker a very powerful and perfect solution for vehicles.
WITNESSPRO/VTRACKER VIDEO AND AUDIO FEATURES AND CAPABILITIES
 Four channels for video input capable of 30 fps per channel on CIF and 12fps/15fps per channel on D1 with
continuous or priority video recording and live view display.
 Semi-transparent GUI allows setting for GUI and live display simultaneously.
 Proprietary file system NVRFSTM which allows for the security of data, self-recovery, self-check, self-backup for
certain critical data and avoidance of data fragments that can affect system efficiency.
 Mirror recording feature records additional video simultaneously for up to 8 hours on internal SD card in case
HDD is damaged or not accessible for recording data. (This option only applies to the WitnessPro model)
 Watermark which prevents any modification of a recorded file, (most law enforcement agencies require this
feature).
 Dual-Stream for wireless transmission for wide or narrow bandwidth.
 Better compression rate at H.264 (50% less than MPEG4) which enhances the recording storage rate in the
most efficient way.
 Each video channel is synchronized with audio.
 User friendly criteria to playback events.
 Automatic timer to resume the live display if the unit is idle.
 User-selectable settings for quality and audio record enable/disable for each video channel.
 12VDC output power for multiple devices such as cameras, sensors, relays and any other accessories.
 Selectable frame rate with event-triggered burst recording speeds up to 30FPS/camera.
 Multiple alarm inputs with selectable pre-alarm and post-alarm recording times.
REMOTE CONNECTION CAPABILITIES
 Handheld infra-red controller with OSD for quick access to recorded video and settings menu.
 Eye3 Evidence - PC-Based client software for live viewing, playing back video, and playing back events
associated with video and downloading capabilities.
 Eye3Dispatch Live View - for remote monitoring via CDMA/GPRS/EDGE/3G/4G and WIFI.

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ACCESSORY MODULES
 Video interface module includes GPS location and speed.
 Vehicle motion manager includes 3-axis Inertia Sensor to determine video-matched motion events.
 Wireless module CDMA/GPRS/EDGE/3G, WIFI for transferring data to Eye3Dispatch Live View server for
remote monitoring.
Product Solution
1. Live View:
 Can check the live view, GPS location, and alarm information from the WITNESSPRO which is
transferred by a wireless network CDMA/GPRS/EDGE/3G.
 Announcements of stations automatically based on GPS information. (Not Available in this release)
 Vehicles can send status information to the CMS via wireless transmission. The CMS can also send
commands to the vehicle.
2. Retrieving Video Data:
 Copy records file via USB or removable HDD case.
 Analyze records files via playback software.
 Support LAN for auto download.
Passenger statistic
LED
IR
control
Control
center
CMS client
Playback
software
GPRS
CDMA
EDGE
3G
Wireless
transmission
Station
Announcement
Camer
a
Live
view

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VTracker Connections

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WitnessPro Connections
Items
Name
Description
WI-FI ANT connector
WI-FI
For connecting the WIFI ANT
GPS ANT connector
GPS
For connecting the GPS ANT
3G/EDGE/GPRS Con
3G
For connecting the 3G/EDGE/GPRS ANT
Power input
DC8-48V
For connecting power input
Network port
RJ45
Network port to make sure the MDVR can go online
A/V Integrated input
A/V
A/V input and output and alarm output
Power supply for camera
I/O Input and Output
I/O
I/O sensor input and output
EXTEND Interface
EXTEND
For extend function, such as RS485 and RS232
serials port.

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Handheld IR Remote Control
Each WITNESSPRO includes a handheld infra-red (IR) controller that allows the user to operate the
screen control menu.
Numeric
Input Keys
Use the numbers to input
values in the system to setup
screen or switch through the channels in live view
and playback. The plus and minus keys
are used to increase setup values one by one.
Navigation
Arrows
Use the ARROW keys to move between
selections (input fields and icons).
Press ENTER to select
and EXIT to return. NEXT and PREVIOUS are
also used to increase or decrease volume when in
live view or searching footage.

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Handheld Control Key Functions:
1. Numeric Keypad:
[0-9] keys: During setup, the number keys are used to input values.
For toggling between channels, use the numeric keypad to access the corresponding camera.
[+], [-] keys: During setup, the plus and minus keys are used to select next or previous values.
For example, pressing will navigate through the color adjustment options during the real
time view of an individual camera. After you pressed key, you can use the plus and
minus key to make the color adjustments. Please be advised that the unit needs to stop
recording before any color adjustments are made.
2. Setup Menu Navigation:
▲, ▼: Up, down directional keys: Moves the selection up and down in the setup menu.
►, ◄: Left, Right directional keys: Moves the selection left or right in setup menu.
[ENTER] key: During setup, the ENTER key allows to select and save entry
During playback, the ENTER key displays all the set up information in the
OSD overlay menu.
3. Other Key Functions:
LOGIN/ LOCK
Use LOGIN / LOCK or SETUP key to enter the user setup. If the
security/password is enabled in the setup, you will have to enter the
default Admin password: 88888888.
POWER
The Power button can force the WITNESSPRO into a sleep mode.
Note: the unit will stop recording while in sleep mode.
Swap between multi-channel and single channel monitor while in the
surveillance screen only. Press this button to change the number of
display channels. By pressing this key, display channels change in
the sequence of four→ one→ two→ three→ four→one.
Adjust the brightness, contrast, and color adjustment. Use [+] [-]
button to change the values. User can adjust the values for each
channel individually.
SETUP
System setup (may require login).
EXIT
Return to the previous menu. Pressing the EXIT key goes to the
previous screen until the live view screen is displayed.
Stop
Stop the recording manually.

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Batteries are not included in the standard package.
Record
Start the recording manually.
PAUSE/STEP
▐►
Freeze playback to a single frame and advance one frame at a time.
To advance the frame, press Pause / Step to move frame by frame.
Press EXIT to return to normal playback speed.
PLAY ►
Starts/Resumes playback from any other mode (FF, RR, Frame by
Frame etc).
SLOW 
Reduce playback speeds to 1/2, 1/4, 1/8 modes. Press PLAY to
return to normal playback speed.
GOTO 
Quick search mode within the playback file. Select the file and Press
start to play. Press GOTO button and input the user defined time.
Select START to jump to the specific time.
NEXT 
Increase volume while playing back recorded footage (if audio is
recorded) or multimedia.
PREV 
Decrease volume while playing back recorded footage (if audio is
recorded) or multimedia.
REW 
Rewind the video during playback. 2X and 4X modes are available.
FWD 
Fast forward the video during playback. 2X and 4X modes are
available.
[F1]
Exports all the event record files of the day to a USB
[F2],[F3],[F4]
Reserved for future use
4. PAN/TILT/ZOOM Functions
If connected with PTZ cameras, the following commands can be used to control the PTZ camera:
[ZOOM IN +], [ZOOM OUT -]
Zooms in and out
[IRIS +], [IRIS-]
Controls brightness
[FOCUS +], [FOCUS -]
Focuses in and out
PTZ
Activate the PTZ function
AUTO
Auto run with the PTZ pattern
PRESET
Presets default position
RECALL
Recalls the previous program
BRUSH
Brushes the glass screen

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Menu Tree

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WitnessPro/VTracker menu is semi-transparent; you can see the live view when you make GUI configurations.
System Startup
After connecting the WitnessPro or VTracker to the vehicle power supply (refer to the installation diagram),
turn on the vehicle ignition and the unit will automatically start recording.
Login screen for System Setup

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User default password is 22222222 and Admin default password is 88888888.
OPERATOR Password allows user to access limited video and sensor menu items.
ADMIN Password allows user full access to the MDVR.
SUPER Password allows user full access to the MDVR under the circumstance of losing the ADMIN password.
PLEASE NOTE: Press SAVE to enable all changes. The system will give a notification when changes are saved
successfully. Any modifications that are made to the network will automatically restart the system after you exit the
SETUP. The MDVR will automatically stop recording when the user enters the MDVR configuration. You can input
the letters and characters by software keyboard.
• When the password is disabled, press the SETUP key on the remote to access
the setup menu directly.
• When Password is enabled, press the LOGIN/LOCK OR ENTER key on the remote and enter the user
name and password to access the setup menu.
UNIT ID: The ID of the WitnessPro/VTracker. You can change the ID setting in the GUI. After the ID has been
set, the number will be displayed automatically in parenthesis [i.e. (123456)].
PASSWORD: Enter the admin password or user password.
Keyboard: Press【Enter】to use keyboard to type device ID and password.
1）0~9, number key, press【Enter】to select the number.
2）123: Input type shift key. (Number, capital, small letter)
3）【←】delete, 【 】Exit.
Menu Configuration
This section will show all the main functions of the WitnessPro/VTracker menu which includes SEARCH, SETUP and
INFORMATION. SEARCH is used for searching all the video files and alarm files, SETUP is used for configurations
and INFORMATION is used to display unit status.

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I. Search
1.0 All Files
You can search all the video files including normal files and alarm files by record time and file type. By selecting
the option ALL FILES, the following screen will display:
FILE SOURCE:
User can choose to playback from the HDD/SD or from the SD for mirror
recording in WitnessPro/VTracker.

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FILE TYPE:
The type of file: alarm file or normal file.
DATE:
WitnessPro/VTracker system will display the current day automatically. Any day
with recorded files will be indicated in green. Any day with ALARM FILES will be
indicated in red.
START TIME:
The default setting is 00:00:00. This indicates the recording start time.
END TIME:
The default setting is 23:59:59. This indicates the recording end time.
This feature allows the user to search from a specific time. For example: If the
date is 2010-04-14 and the time is 00:00:00, it indicates that you want to search
the entire video file from 00:00:00 to 23:59:59 on April 14, 2010. If the date is
2010-05-16 and the time is 12:25:00, then it indicates that you want to search all
the files from 12:25:00 to 23:59:00 on May 16, 2010.
NOTE: Green color indicates normal record files. Red color indicates alarm record files
Press【SEARCH】to enter into the next menu for listings of all video files sorted by the file type, date
and time.
SEL:
This section allows for selecting files for backup. Press the arrow key on the remote control to
select the box next to the file for back up. A [×] will display in the box.
REV.:
Press REV for selecting all or no files. For example, if you do not select any file for backup and
press 【REV.】, all the files will automatically be selected. However, if you select one file and
then press 【REV.】, all of the other files are now selected, but the file originally selected before
is now automatically unselected.
LOCK:
L means this file is locked. U Means this file is unlocked. Lock means the alarm file is
protected for the configured days to avoid being overwritten. To enable or disable the lock
function, go to SETUP--EVENT in the setting interface. This can be done for any type of alarm.

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If the external storage device is not connected or is defective, then the system will display “NO THUMB
DRIVE.”
Please activate the locked files in the EVENT menu. Only EVENT files can be locked since most event files are very
important. If the video file is locked, then the file cannot be deleted by HDD overwrite function. Files can be deleted
by the HDD overwrite function, only when the files are unlocked and the lock save time is invalidated. Locked files can
be deleted only with the HDD format function.
EXPORT: Export the selected file to external device by USB port on the front of the WitnessPro/VTracker.
To export events to the storage device, connect the external storage device to the WitnessPro/VTracker by USB port
and then press【EXPORT】The following screen will pop up:
TOTAL: The number of files that are selected for back up.
No.: The current file number that is in the process of backing up. After successful backup, the following screen will pop
up:

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If the system’s current video type is different from the last video type recorded, then the system cannot play back the
video. (Note: the default video format is NTSC.)
For example: If a video file was recorded and created when the system was set in PAL format, then the video file
cannot be played back when the WitnessPro/VTracker is rebooted up in NTSC format. The system has to be set in
the same format type as the video file was recorded or created in. If not, then the following screen will pop up:
Please enter SETUP-> RECORD-> OPTIONS-> and change the video type to PAL to view the video in the format it
was recorded in. Also, if the HDD files are recorded on an 8 channel WitnessPro previously, then the video files
cannot be played back on a 4 channel UNIT.
1.1 Event Files
The EVENT SEARCH searches the entire Event file LOGS instead of individual video
files.
FILE TYPE:
The type of EVENT file including I/O ALARM/ACCELERATION/SPEED/TEMP
ALARM/VL ALARM/MOTION DETECTION/BLIND, etc...
DATE:
The WitnessPro/VTracker system will display the current date automatically. The
dates with event recorded files will be indicated in red.

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PLEASE NOTE: The event list is only to search and back up logs of event files (such as event name, start time, date
occurred), not video files. If you want to view the event (alarm) videos, search the ALL FILES menu option.
Press【SEARCH】to display the EVENT LIST MENU. The menu lists all the video files according to file type and
date.
SEL:
For selecting the LOG file you want to backup. Use the arrow keys on the remote
control to select the log file that you want to back up. A [×] mark will display in the
box of the LOG that you selected for backup.
Pressing 【REV.】 will select or deselect all the files for backup.
EVENT NAME:
The event name indicates the type of event such as video loss, over speed, low
speed, high temperature, sensors and so on.
DATE:
The date when the event occurred.
TIME:
The start time when the event occurred.
REV.:
To select or deselect all files. For example, if you did not select any file(s) for
backup, then by pressing【REV.】, all the files will be selected.
EX LOG:
Export the selected LOG file to an external device by USB port on the front of
UNIT.
EXPORT:
Export the related video if the event has the record file. If no related video file, you
will get a message that no video file found.

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II. Setup
This section explains how to setup the unit and how to check the working status.
2.0 System
Use ARROWS to select and press ENTER. The screen will show the menu as below:
2.1 Date/Time