EZE GO EZEGO STEP User manual

E-BIKE USER GUIDE

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Customer Services: 01484 506 123
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CONTENTS
1. WELCOME
2. SAFETY
3. RIDING
4. ASSEMBLY
5. WARRANTY
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4.1 RIDING POSITION
4.2 POWERING UP YOUR E-BIKE
4.3 PEDAL ASSEMBLY
4.4 FOLDING MECHANISMS
4.5 HANDLEBARS AND STEMS
4.6 GEARS
4.7 DISC BRAKES
4.8 MUDGUARDS
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4.9 WHEELS
4.10 SADDLE AND SEATPOST
4.11 BATTERIES
4.12 DISPLAY
4.13 READY TO RIDE! - FINAL INSPECTION
4.14 TORQUE SPECIFICATIONS
4.15 MAINTENANCE OF YOUR INVESTMENT

1. WELCOME
Thank you for your purchase of your brand new EZEGO electric bicycle.
This manual is designed for our PAS specic electric bicycle systems. PAS is an acronym for “Pedal Assist”
System, and is how it is recognised in the UK and EU.
No pedaling, no power: The complete electric system comprises of a battery, motor, controller, sensor,
display and cables, and is designed to follow the legal laws within the UK and EU. This means that the
electric system will only engage and provide power when pedaling.
When the rider stops pedaling, or applies the brakes, the power to the motor will cut-off. The amount
of power that is sent to the motor depends on the assist level selected on the handlebar display.
Your electric bicycle is designed for 5 levels assist, level 1 providing the least power, level 5 the highest. It is
worth noting that riding in a higher level will drain your battery much faster than riding in a lower level,
so it is a good idea to get used to when and where the extra power is required.
The system is also designed by law to cut-off if pedaling speed reaches 25km/h (15.5 mph). Once the
speed drops below 25km/h (15.5 mph), the power to the motor will re-engage if pedaling, or once
pedaling commences again.
Your electric bicycle can also be used and ridden with the electric system switched off, just like a regular
bicycle. It will work exactly in the same manner when the electric system is disabled.
Please note that this manual provided with your purchase is not intended as a comprehensive
maintenance, service or repair manual. We always recommend that your electric bicycle is regularly
serviced by a qualied service bicycle mechanic. If ever in doubt about the state or service of your electric
bicycle, always consult a qualied bicycle shop and/or mechanic.
Throughout this instruction manual we will alert you to certain warnings and cautions, where we
recommend attention to maintenance, inspection of condition, or the need to follow safe cycling
practices. These alerts will be marked with the following symbol:
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These warnings and cautions are there to advise you that “you may lose control and fall”. As any fall can
result in serious injury, or death, this warning is not always repeated.
It is impossible to anticipate all situations or conditions when you are riding, so this manual makes no
representation about the safe use of the electric bicycle under every condition or circumstance. There
are risks associated with the use of any electric bicycle, which cannot be anticipated, and thus is the sole
responsibility of the rider.
It is illegal for any children under the age of 14 to ride an electric bicycle.
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2. SAFETY
Firstly, we would like to bring to your attention some very important safety
information. Whether you are a seasoned cyclist, or new to cycling, as a brand
that prides itself on safety we cannot over-stress the importance of wearing
a bicycle helmet when riding your bike. The Highway code strongly advises
wearing a helmet “which conforms to current regulations, is the correct size and
securely fastened.”
Always wear a cycling helmet which meets the latest certication standards, and is appropriate
for the type of riding you do. Always follow the helmet manufacturer’s instructions for its tting, use,
and care. A properly tted helmet should cover the forehead when riding an e-bike. Most serious e-bike
injuries involve head injuries, which might have been avoided if the rider had worn an appropriate
helmet.
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Safety equipment is also available to protect knees, elbows, backs, shoulders and your eyes. Use of such
gear is highly recommended. You should ensure you always wear appropriate clothing that is bright,
visible, and not too loose. Loose clothing may snag in moving parts, causing you to lose control and fall.
Be sure to dress in accordance with weather conditions. Your footwear should be able to grip the pedals
and should not have loose laces. When night riding, or in dark weather, ensure you conform to all laws
regarding lighting and clothing, and be aware that cyclists are often difcult to spot for both drivers and
pedestrians.
Local Trafc Laws:
Make sure you know all local trafc laws and conform to them. You are sharing the road with others,
and you should always assume that they haven’t seen you. Use caution on busy roads and around large
vehicles. Cycling is no different to any other sport, there is always a risk of injury to yourself, others or
property. The responsibility of the risk is yours, so please make yourself aware of the rules and regulations
as a road user. Riding off-road, may require extra attention and specic skills. Get to know your e-bike
well before using increased speed or riding in difcult terrain.
Visibility:
Your e-bike is tted with front & rear reectors, pedal reectors, as well as 2 wheel reectors. These
are specically designed to assist with evening/night riding. All these reectors are produced to British
Standards, and are designed to reect street lights and car head lights in order to help recognise you as
a moving cyclist. Always check that these reectors are properly tted, xing bolts tightened, and any
damaged parts must be replaced by a cycle shop.
If you have tted any lights to your e-bike, please make sure that they are working properly, and that
they conform to legal requirements. Please take care when riding at night time, and that you are visible
to others. We don’t recommend riding at night time, which is why we don’t include lights with these
products.
Any form of jump, stunt, wheelies, race/competition, or extreme riding of any kind will invalidate
your warranty.
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We recommend that your rst ride is taken in a controlled format, away from
vehicles, obstacles and other cyclists etc., to ensure you become familiar with
the controls and features of your new electric bicycle, in particular, the brake
performance. If you feel anything about the electric bicycle is not as it should be,
consult a qualied bicycle mechanic.
Be aware that during wet / snowy / icy conditions, braking efciency of ALL road
trafc is greatly reduced.
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Do not allow water to get into the electric components, including rain, and water
formations such as puddles, potholes, streams & rivers, and including spillages
such as drinking water, coffee, etc..
3. RIDING
From this point, your manual may refer to your electric bicycle as an e-bike.
It is vital you understand your new electric bicycle by reading this manual carefully before your rst ride.
Do this, and you will be capable of achieving better performance, comfort, and pleasure from your new
e-bike.
Regular maintenance and proper use of your electric bicycle will also reduce risk of injury or
damage to property.
Tips for riding your new e-bike, to help save your battery:
The battery makes a difference. Properly maintaining your battery, and charging it correctly
will help to prolong it’s lifespan. Don’t keep your battery stored in cold conditions, as this will
degrade it, and frozen conditions can permanently damage it.
Terrain makes a difference. The smoother the surface of the terrain, the less energy will be
expended by the battery compared to riding on rough terrain.
The weather makes a difference. Cold temperatures can reduce the performance of the battery,
just as headwinds reduces the performance of the rider.
Elevation make a difference. Riding up hills and slopes will drain the battery much quicker
compared to at surfaces, and more so than downhill slopes.
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The rider can make a difference. Helping the electric system by using lower levels of power
assist, and instead using your legs to power the e-bike more, will help the battery life last longer
while riding.
Braking makes a difference. Practice using your brakes to get used to their power and how
they control the e-bike. The less you brake, and stop/ start, the less energy is wasted by having
to increase speed up again. This by no means that you should ride your e-bike in an unsafe
manner without braking properly.
Weight makes a difference. The average range of the battery is 60km per charge. This is based
on an average rider weight of 75kg. The more weight or cargo on the e-bike, the more the
battery will drain quicker.
Maintenance make a difference. The better maintained your electric bicycle, the better it will
work and reduce wasted energy.
Tyres make a difference. Make sure your tyres are inated to the correct PSI and have no issues
with wear and tear. Tyres with low amounts of air, or damage to the tread will cause more
friction, which requires more energy from the battery.
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Your EZEGO battery, the heart of your e-bike:
Your battery is one of the most important components on your e-bike. Looking after your battery properly
will ensure longevity of its life, and it will continue to perform at the levels it should.
Ensure that your battery is fully charged before rst use. For more information on
charging please refer to page 52
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