FältCom ECII Flex User manual

Version: 3.2.4-B
Updated: 2014-08-28
FältCom ECII™Flex
Manual

162187 Manual FältCom ECII™ Flex Page 2 of 40

Table of contents
1NOTES...............................................................................................................................5
2COPYRIGHT......................................................................................................................5
3DECLARATION OF CONFORMITY .................................................................................5
4PRODUCT DESCRIPTION................................................................................................6
Design and function...................................................................................................6
Multiple ECII™ Flex connection................................................................................7
Programming and testing..........................................................................................8
Remote programming and monitoring.......................................................................8
4.4.1 Trygga Hissen.......................................................................................................8
4.4.2 Remote Programming SW....................................................................................8
4.4.3 Remote Programming mobile...............................................................................9
4.4.4 Alarm log...............................................................................................................9
5INSTALLATION INSTRUCTIONS ....................................................................................9
Frame mounting ........................................................................................................9
Mounting behind the car operating panel............................................................... 10
Connection to alarm button.................................................................................... 10
5.3.1 Closing alarm button function ............................................................................ 10
5.3.2 Separate alarm button(s)................................................................................... 10
Connection to telephone line.................................................................................. 11
5.4.1 Connection to telephone switches and other devices ....................................... 11
5.4.2 Connection with separate suspension cable ..................................................... 11
5.4.3 Flat cable type.................................................................................................... 12
5.4.4 Connection via existing cable............................................................................ 12
Connection of voltage supply................................................................................. 12
Connection to loop amplifier................................................................................... 13
Connection of external pictogram .......................................................................... 13
Connection to Intercom (art. 102153-01)............................................................... 13
Connection to additional Alarm buttons ALBU (art. 102142 and 252142)............. 13
Connection to Speaker Unit (art. 142230).............................................................. 13
6PROGRAMMING............................................................................................................ 14
Configuration settings............................................................................................. 14
Activation of programming mode ........................................................................... 15
6.2.1 First time used if unit is powerless..................................................................... 15
6.2.2 Reprogramming ECII™ Flex.............................................................................. 15
6.2.3 Call out from the ECII™ Flex............................................................................. 15
6.2.4 Reprogramming from phone.............................................................................. 15
6.2.5 Indication and exit.............................................................................................. 15
Reset to factory settings......................................................................................... 15
Clear all active alarms............................................................................................ 16
Change of PIN code............................................................................................... 16
Alarm receivers and alarm codes........................................................................... 16
6.6.1 Dedicated receiver for Input 2 and Input 3......................................................... 17
6.6.2 Prefix in a PABX switch board........................................................................... 17
6.6.3 Star or hash in the phone number ..................................................................... 17
162187 Manual FältCom ECII™ Flex Page 3 of 40

Alarm input setting.................................................................................................. 17
Test of alarm reception........................................................................................... 19
Change of time delay for alarm button................................................................... 20
Connections to telephone line with automatic dial/ connection. ............................ 20
Automatic test alarm/routine call............................................................................ 20
Incoming calls......................................................................................................... 22
6.12.1 Multiple units on the line................................................................................ 22
6.12.2 Single unit on the line .................................................................................... 23
6.12.3 Active alarm mode......................................................................................... 23
Answering time for incoming calls.......................................................................... 24
Technical & Battery alarm receiver........................................................................ 24
6.14.1 Battery alarm from Power Supply (art. 132001)............................................ 24
6.14.2 Battery alarm from a GSM Gateway (art. 202236)........................................ 25
Simplified acknowledgement – 320........................................................................ 25
Disconnection of acknowledgement – 321 ............................................................ 25
Acknowledge on end – 323.................................................................................... 26
Detection of busy alarm receiver............................................................................ 26
LED flashing sequence .......................................................................................... 27
Programmable alarm types.................................................................................... 27
Info Alarm – logging of alarms ............................................................................... 28
End-of-alarm........................................................................................................... 29
6.22.1 End-of-alarm receiver.................................................................................... 30
Alarm protocol ........................................................................................................ 30
Dial tone detection.................................................................................................. 31
Speech messages.................................................................................................. 31
7ALARM RECEPTION..................................................................................................... 33
Alarm call................................................................................................................ 33
Acknowledging an alarm........................................................................................ 33
Ending a call........................................................................................................... 33
Repeat Message 2................................................................................................. 34
Forwarding a call.................................................................................................... 34
Termination of active alarm mode.......................................................................... 34
Speech switching ................................................................................................... 34
Calls to a lift phone................................................................................................. 34
7.8.1 Multiple units on the line .................................................................................... 34
7.8.2 Single unit on the line......................................................................................... 34
Volume control ....................................................................................................... 35
7.9.1 Remote volume control...................................................................................... 35
8PRODUCT LABEL ......................................................................................................... 36
9WARRANTY ................................................................................................................... 36
10 UPDATES....................................................................................................................... 37
11 REPAIR RETURN PROCEDURE .................................................................................. 37
Service form........................................................................................................... 38
12 TECHNICAL DATA........................................................................................................ 39
13 CONTACT INFORMATION............................................................................................ 40
162187 Manual FältCom ECII™ Flex Page 4 of 40

1 Notes
We would like to thank you for placing your confidence in Fält Communications AB (FältCom)
and we are convinced that the choice of one of our security products will fulfil your expectations.
In order to operate this FältCom ECII™ Flex correctly we would ask you to read this manual
carefully prior to using it.
2 Copyright
This document belongs to Fält Communications AB, and may only be reproduced, adapted or
transcribed following written permission from copyright proprietor. Copyright © 2008-2013
3 Declaration of Conformity
We, Fält Communications AB, Vasagatan 23, S-90329 Umeå, Sweden hereby declare that this
product, FältCom ECII® Flex 202187, conforms with the directives: R&TTE 1999/5/EC, EMC
2004/108/EC, LVD 2006/95/EC, WEEE 2002/96/EG and RoHS 2011/65/EG. The product com-
plies with the following standards/norms: EMC: EN 12015(2004), EN 12016(2004), EN 50130-
4(1995) and A1(1998) and A2(2003), EN 55022(2006) and A1(2007), EN 55024(1998) and
A1(2001) and A2(2003), Lift Safety: EN 81-1/2, EN 81-28, EN 81-70 and RoHS: EN50581.
Umeå, Sweden, June 2014
Andreas Rönnkvist,
Product Manager
Fält Communications AB
162187 Manual FältCom ECII™ Flex Page 5 of 40

4 Product description
The FältCom ECII™ Flex is an alarm equipment for the PSTN network with built in duplex
speech communication designed for installation in lifts.
When a lift passenger presses the button for alarm/emergency signal, the ECII™ Flex automat-
ically calls up an alarm centre or some other predefined alarm receiver. Voice communication
is established and the person in distress can talk to the staff at the alarm centre, from where
help will be dispatched.
Design and function
The ECII™ Flex design facilitates mounting. Loudspeaker, microphone, all the electronics, the
keys for programming and testing, as well as all connection points are integrated in one single
unit. This gives quick and easy installation as well high reliability in operation. The ECII™ Flex
speaker sound is easily adjusted with a trim potentiometer.
On the ECII™ Flex front plate, there are two pictograms and two single coloured LED (yellow
and green), which are normally turned off. The left LED becomes yellow when an alarm call is
in progress and the right LED becomes green when the alarm has been acknowledged by the
receiver and a speech connection is established. The LED’s are also used to indicate program-
LED 1
(yellow) LED 2
(green)
Microphone
Lift phone
FältCom ECII™ Flex
162187 Manual FältCom ECII™ Flex Page 6 of 40

ming mode. The LED’s can be programmed to display other light sequences, see section Pro-
gramming for more information.
The ECII™ Flex can be mounted behind the car operating panel (COP), on the panel with a
small front plate and frame or with a larger front plate and frame with an integrated alarm button.
The connection of the ECII™ Flex requires a two-wire cable to the alarm button in the lift. A
two-wire cable for connecting a standard analogue telephone line, use two unused wires in the
existing car cable is available. It is very important that the cable is fastened properly. For the
separate suspension cable there is a special mounting kit available, which includes the neces-
sary mounting parts.
Multiple ECII™ Flex connection
The FältCom ECII™ Flex is designed to run on the existing telephone line power supply. Sep-
arate power supply is only required if several lift phones are connected to the same telephone
line or if the line voltage is below 25 VDC. See more under section Technical data.
Several lift phones may be connected to the same telephone line. When one of the lift phones
has established a connection, the other ones will not be able to use the line; a busy tone will
instead be heard in the loudspeaker and the yellow LED will flash five times. When the line
becomes free, the alarm call will be connected automatically.
Every ECII™ Flex requires a unique number on the line and the default number is 1. The num-
ber is used when calling in to the ECII™ Flex. The unit with number 1 will answer the call and
162187 Manual FältCom ECII™ Flex Page 7 of 40

the others will listen in on the line and only pick up the line if that particular lift phone number is
chosen. Connect the lift phones in parallel and place the lift phone with number 1 at the far end
of the line. View section 6.13 for programming.
Installation of two or more FältCom ECII™ Flex on the same telephone line requires a separate
power supply to the unit. The ECII™ Flex outlet labelled DC is then connected to the lift’s ex-
isting emergency power supply via a special DC/DC converter. If no power supply is available
a separate emergency power source with a built-in battery can be used. Both products are
described in the product catalogue.
A total of nine ECII™ Flex may be connected using the same subscription. Check with the local
telephone line operator how many devices they support on the line. Ordinary telephones, fax
machines, modems or other types of alarm transmitters must not be connected to the same
telephone line because of the risk of disturbing the ECII™ Flex.
Programming and testing
On the back of the ECII™ Flex, there is a keypad used for programming call numbers, function
selection, and testing. All such settings are configured during the installation procedure and,
normally, no subsequent changes are required. It is also possible to remotely program the lift
phone using a standard phone or Windows-based software and a modem. Contact your local
distributor for more information.
The ECII™ Flex is capable of calling 6 alarm receivers or standard telephones with tone se-
lection.
The ECII™ Flex can be programmed to send a test alarm/routine call to a specific test
alarm/routine call receiver at intervals of 1 – 30 days. This alarm tests the lift phone electron-
ics and the telephone line itself. There is one primary and one secondary test receiver availa-
ble.
The ECII™ Flex will answer an incoming call automatically after one ring signal. In this case,
tones are heard in the receiver when the call is connected.
If an emergency power supply is connected, the ECII™ Flex can automatically send an alarm
if the battery voltage is low and needs to be replaced. A special telephone number for the bat-
tery alarm can be programmed.
See section Programming for detailed programming instructions.
Remote programming and monitoring
Version 3 of the ECII™ Flex has improved remote programming and remote monitoring.
4.4.1 Trygga Hissen
Trygga Hissen is a remote monitoring service provided by FältCom. The ECII™ Flex and the
GSM Gateway together with FältComs own device management server offers monitor service
in terms of availability and alarm reception. Contact FältCom for more information.
4.4.2 Remote Programming SW
The Flex Programmer SW is available for remote programming of the ECII™ Flex settings. The
Flex Programmer can be used locally using the 122246 Flex Programming Cable connected to
a computer USB. Or remotely using a standard modem (recommended 102181 Modem availa-
ble from FältCom).
In remote programming the Flex Programmer SW can be set to use either modem or DTMF
communication. If the connection to the ECII™ Flex is PSTN (land line) the recommenced set-
ting is modem, this setting will allow faster connection and will enable file download, e.g.
speech files, to the unit. If the ECII™ Flex is connected on a GSM Gateway the recommended
setting is DMTF. This setting has a lower data rate and will not allow file download but has a
more stable connection. For more information please view the Flex Programmer manual.
162187 Manual FältCom ECII™ Flex Page 8 of 40

4.4.3 Remote Programming mobile
The ECII™ Flex can be programmed by using an app provided by FältCom free of charge for
Android or iPhone.
For Android, go to Google Play shop and search for “Flex Android”, download and install.
For iPhone, start the browser and enter the address: www.faltcom.se/flexconfig/index.html
Follow the steps in the app and view the help section for more information.
The app is write only, this means that the user can write and change the settings but not read
and view the current settings in the ECII™ Flex. This is due to restrictions in Android and iOS
not allowing DTMF reception in the application.
4.4.4 Alarm log
The ECII™ Flex will save the ten most recent emergency alarm calls in an alarm log. To re-
trieve and read the log use the Flex Programmer SW. The Flex Programmer will translate the
data from the ECII™ Flex to time and date of the alarm. This means that if the ECII™ Flex is
powered off the alarm time in the log will be incorrect.
5 Installation instructions
Only suitably qualified personnel may install the ECII™ Flex. Expertise, technical skill and cor-
rect equipment are required to ensure safe and efficient installation.
Mind your own safety when installing ECII™ Flex. You must never work in an open
lift shaft without a safety harness. Be extremely careful and break current if you work
close to a voltage of 230-400V, e.g. in the lift motor room. Never disconnect a cable
before you have made sure that it is not live.
Start by selecting a suitable place for the ECII™ Flex. Usually you can find an easily accessible
and yet well protected place behind the lift panel. Avoid installing ECII™ Flex in a corner or
behind anything that may reflect the sound. Such installation might lead to acoustic feedback
instability between the loudspeaker and the microphone. You must be able to access the exist-
ing suspension cable and the alarm button in the lift. Also keep in mind that you must be able
to access the back of the lift phone in order to connect cables and program functions. Normally
this is easier to do on the inside of the lift, before the lift phone is screw-mounted.
Make sure that you will avoid sawing or drilling through existing cabling when you make
any holes!
Frame mounting
1. Mark and pre-drill the holes for the lift phone frame according to the enclosed drill tem-
plate. Drill the holes for the cables to the alarm button and telephone connection ac-
cording to the drill template.
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2. Fasten the frame first and then the lift phone with the enclosed screws.
Note! Make sure the cables have been connected and
the lift phone has been programmed.
Mounting behind the car operating
panel
This alternative is only possible if there is already a prepared
space for a lift phone behind the button & display plate. The
ECII™ Flex version “COP” is specially designed for this type of
mounting.
Since the design of the panel may vary, we are not able to give
exact mounting instructions here.
Keep in mind that the microphone hole must be aligned
with a hole in the panel plate. It might become necessary
to drill a new hole.
For the best sound quality the gasket on the ECII™ Flex micro-
phone and speaker should press firmly to the panel plate.
Connection to alarm button
1. Route a two-wire cable (max 10 m) from the lift’s alarm
button and connect the wires to the ECII™ Flex termi-
nal block at ”ALARM1” or “ALARM2”.
2. Fasten the cable with cable ties or cable clips on the
outside of the lift.
Note that the alarm button in the lift car is normally double-breaking, i.e. made for two separate
connections, one of them usually connected to an alarm bell and the other one used for the
ECII™ Flex. The connections must have 1500V isolation. If they are not, or if the existing alarm
button only has one connection, the button must be replaced with another type or use a relay
to isolate the connectors.
Please note that the ECII™ Flex has a special version called “ALBU”, with an integrated alarm
button which can be used if there is no suitable alarm button available in the lift. That version
has a double breaking alarm button where one part (NC) is used for the ECII™ Flex and the
other part (NO) can be used for the alarm bell.
5.3.1 Alarm button function
Note that the alarm button may have a closing or breaking function. Breaking function is to be
preferred because the alarm loop will be monitored. By default the ECII™ Flex will auto-detect
the function of the alarm button 1 (from SW3.2.3), but the can be overridden by programming
a setting. See section Programming for more information.
5.3.2 Separate alarm button(s)
If there is no alarm button in the lift car, a separate button must be installed. Note that in order
to avoid misunderstandings, there should never be two alarm buttons in a lift car. It is possible
to connect extra alarm buttons to the unit, for instance on top of the lift car where a repair man
can be trapped.
5.3.3 Broken button detection
If the alarm button is continuously closed or open the ECII™ Flex will allow 15 emergency
alarms. The ECII™ Flex will then send a technical alarm (alarm code 5) and restrict the emer-
gency alarms to once every 8 minutes. This function is default activated but can be deactivated,
please see the Programming section for more information.
162187 Manual FältCom ECII™ Flex Page 10 of 40

Connection to telephone line
The lift phone must be connected to a standard analogue telephone line. Normally it can also
be connected to an ISDN connection via a terminal adaptor. To minimize disturbance when
more than one ECII™ Flex is connected to the same telephone line it is recommended that they
are connected in parallel.
If the lift phone is connected to a standard telephone jack, the jack should be located in the lift
motor room or some other room with no admittance to unauthorized persons. This is important
to ensure the connection is not interrupted by mistake.
5.4.1 Connection to telephone switches and other devices
The ECII™ Flex can be connected to an extension in a telephone switch, provided that the
connection is analogue. Digital switches usually have at least one analogue connection, since
many alarms, faxes and modems require analogue communication. When connecting to a
telephone switch it must be verified that the switch also works in case of power failure.
The ECII™ Flex has a function, which enables it to dial a prefix, e.g. ‘0’, and then wait two
seconds for the dialling tone before proceeding with the alarm number. See section Program-
ming for more information.
In some installations the telephone line might have an automatic dial or automatic connection.
This means that the telephone switch automatically dials or connects to a pre-programmed
number or extension. By programming the ECII™ Flex with a ‘*’ the lift phone accepts that the
telephone line manages to call up the pre-programmed number. Afterwards the ECII™ Flex
uses the telephone line for the intended functions. For more information read section Program-
ming.
By connecting the ECII™ Flex to a GSM Gateway that simulates an analogue telephone line
the ECII™ Flex can easily send alarms via the GSM network. Contact your distributor for more
information. For all alarm communication via the GSM network it is very important to establish
that the communication system still works in case of power failure.
The ECII™ Flex can also be connected to a VoIP system; in this case a converter to an ana-
logue line must be connected between the VoIP network and the ECII™ Flex. Sometimes ad-
justment of the equipment is needed to make sure that the length of the tones (DTMF) to and
from the lift phone are not affected by the equipment. Contact your distributor for more infor-
mation. It is very important to establish that the telephone line still works in case of power failure.
5.4.2 Connection with separate suspension cable
Normally, a separate suspension cable of a round cable or flat cable type is used between the
ECII™ Flex and the telephone jack. A separate suspension cable usually gives better sound
quality and less interference. The required length of cable and mounting kit can be ordered with
the ECII™ Flex.
Note that the cable brackets included in the mounting kit must be used in order to guarantee
the function. The combined wall and lift-car brackets comprise bracket, screw, washer and ca-
ble ties.
162187 Manual FältCom ECII™ Flex Page 11 of 40

Check carefully that the cable will not be torn off, squeezed or chafed between the lift
car and shaft wall.
5.4.3 Flat cable type
1. Check that the cable is long enough, allow-
ing a margin, to reach the telephone jack.
2. Fasten the cable securely until it reaches
the lift shaft wall.
3. Secure the cable with a wall bracket ac-
cording to the figure on this page.
4. Fasten the lift-car bracket under the lift car
with screws, and attach the cable to the
bracket. Alternatively, the cable can be at-
tached to a suitable beam on the lift car in-
stead of the lift-car bracket.
5. Route the cable to the ECII™ Flex and con-
nect the wires to the terminals labelled
”TELE”.
6. Fasten the cable with cable ties or cable
clips on the outside of the lift near the lift
phone.
7. Connect the two central wires in the en-
closed modular connector to the suspen-
sion cable wire, and connect the modular connector to the telephone jack in the ma-
chine room. Mark the connection so that it will not be removed by mistake.
5.4.4 Connection via existing cable
Warning! Ensure that you will not come into contact with any live power cables.
Normally, the existing lift cable (usually a big flat conductor cable) goes to a car cable box,
where you may find unused wires (if any) that can be used for the ECII™ Flex. It is important
that the wires to be used are next to each other in the lift cable in order to minimize disturbances.
In the event of bad sound quality a separate cable must be used.
1. Connect a two-wire cable from the unused pair in the car cable box and draw the cable
to the terminal strip marked ”TELE”.
2. Fasten the cable with cable ties or cable clips on the outside of the lift near the ECII™
Flex.
3. Connect the suspension cable wire to the telephone jack in the machine room. Mark
the connection so that it cannot be removed by mistake.
Connection of voltage supply
Note that separate voltage supply is only required if more than one ECII™ Flex is to be con-
nected to the same telephone line, or if single-mounted to a line voltage below 25 VDC, usually
an internal telephone switch (PABX).
The voltage supply must come from a source that will work even in case of a power failure, e.g.
the lift’s emergency lighting system, and the converter must have 1500V isolation from ground;
which is necessary in order to avoid disturbing the telecom station. The voltage supply to the
ECII™ Flex should be 5 VDC and must not exceed 7 VDC. If no existing emergency power
supply is available a separate emergency power source with a built-in battery can be used.
Contact your local distributor for more information.
1. Connect a two-wire cable to the existing suspension cable wire for emergency lighting.
162187 Manual FältCom ECII™ Flex Page 12 of 40

Measure to verify the correct voltage between the pins.
2. Connect the cable to the DC converter input.
3. Connect the DC converter to the lift phone outlet marked ”DC”.
4. Connect the DC converter on the outside of the lift and fasten the cable with cable ties
or cable clips.
Connection to loop amplifier
To enable passengers with impaired hearing to communicate with the alarm centre a loop
amplifier can be connected to the ECII™ Flex. Contact your local distributor for information
about approved loop amplifiers that can be used with ECII™ Flex.
Connect the output marked “LOOP AMP” to the loop amplifier. The loop amplifier must work
during power failure. Connect it to a power supply that is known to work during power failure.
Connection of external pictogram
It is possible to connect external lamps to indicate alarm status on the lift phone according to
EN81:70 using the system component Pictogram Driver. It consists of a DC-converter and drive
circuits for external lamps. It is connected to the output marked “DC”, to 12V emergency power
and to the external lamps. Contact your distributor for more information.
Connection to Intercom (art. 102153-01)
For communication between the machine room and the ECII™ Flex use the ECII Intercom Unit
(art. 102153-01). Mount the Intercom Unit in the machine room and connect the power and
telephone line. Connect the ECII™ Flex in the lift car to the LIFT CAR output on the Intercom
Unit. Please view the Intercom installation instruction for more information.
Connection to additional Alarm buttons ALBU (art.
102142 and 252142)
For additional alarm buttons on top and below the lift car use the Technician alarm button (art.
102142). Mount the ALBU on an appropriate location and connect it to the “ALARM 2” input on
the ECII™ Flex. If using two Alarm Buttons they need to be connected in series; the Alarm
Buttons are always Normally Closed.
To activate the “ALARM 2” input for the Alarm Button, program:
Connection to Speaker Unit (art. 142230)
For additional microphone and speaker on top and below the lift car use the FältCom Flex
Speaker Unit (art. 142230). Mount the Speaker Unit on an appropriate location and connect it
to the ECII™ Flex AUX input using the Cat5 cable, use the IN connector on the Speaker Unit.
Please note that the cable must be ordered separately depending on the required length of the
cable. The alarm input on the ECII™ Flex is activate by default.
If using two Speaker Units; connect the second Cat5 cable from the OUT connector of Speaker
Unit 1 to the IN connector on Speaker Unit 2.
To speak to the Speaker Unit first call in to the ECII™ Flex and establish a duplex conversation.
Then press key ‘3’ to activate the sound in the Speaker Unit, press ‘3’ again to switch the sound
back to the ECII™ Flex.
162187 Manual FältCom ECII™ Flex Page 13 of 40

6 Programming
Programming of alarm numbers, alarm codes and various functions can be affected by using
the keypad on the reverse of the ECII™ Flex, by calling the unit using a standard telephone or
by using suitable Windows-based software. This section describes programming using the key-
pad and standard telephone. All programmed settings are stored in memory even if the ECII™
Flex is disconnected from the telephone line.
The keys on the keyboard have the following functions:
Programming – Starts and ends all programming sequences.
Sequence receiver – Used when programming more than 2 alarm receivers, receivers 3-6.
Alarm receiver 1 – Phone number to alarm receiver 1.
Alarm receiver 2 – Phone number to alarm receiver 2.
Alarm code 1 – Used for alarm receiver 1, 3, 4, 5 and 6.
Alarm code 2 – Used for alarm receiver 2.
The other keys have the same function as on a standard telephone.
Configuration settings
The ECII™ Flex can be programmed only after it has been set to programming mode. The
telephone line must be supplied with current for the keys to be activated. Each time the keys
are pressed in programming mode a short tone is heard and after each programming sequence
there is a 4-tone for successful and a low 1-tone for unsuccessful programming.
In order for the ECII™ Flex to be programmed it has to be:
1) Connected to the telephone line (analogue line, not ISDN)
2) Connected to the alarm button (Normally Closed or Normally Open), and
3) Set the device in programming mode.
Programming can be initiated approximately 20 sec. after the ECII™ Flex has been con-
nected to the telephone line. Upon completion of each programming sequence a 4-tone con-
firms that the ECII™ Flex has accepted the programming. If no button is pushed during a time
162187 Manual FältCom ECII™ Flex Page 14 of 40

lapse of 30 sec. programming mode is automatically deactivated.
Important! The telephone number of Alarm Receiver 1 must be programmed to make an alarm.
Alarm Code 1 is default ‘1’ but must be programmed if the alarm is sent to an alarm central.
Activation of programming mode
6.2.1 First time used if unit is powerless
Remove the 8-pol connector and fasten the alarm button cords and telephone line cords. Press
down and fasten the screw connector. The ECII™ Flex will automatically go into program-
ming mode. Once programming mode is entered this is confirmed by a tone in the loudspeaker.
This can also be used if the ECII™ Flex in operation; remove the connector and wait 10 seconds
for the unit to lose all power. Press down and fasten the screw connector again.
6.2.2 Reprogramming ECII™ Flex
Press and the alarm button simultaneously. Press for the same time as the selected time
for the alarm button, the default setting is 5 seconds. Once programming mode is entered this
is confirmed by a tone in the loudspeaker.
6.2.3 Call out from the ECII™ Flex
Once entered programming mode there is an option to call out a normal phone call from the
ECII™ Flex using the key pad. When the dial tone is heard; enter the phone number to call out
to a phone or press to start programming the unit.
6.2.4 Reprogramming from phone
Call the telephone number to which the ECII™ Flex is connected and wait for the device to
answer. The ECII™ Flex will first answer with a modem tone and then switch to a 3-tone mes-
sage; please view section Calls to a lift phone for more information. Press #<ID>, default is 1.
Wait for the 3-tone message, then program the PIN CODE. Default code is 1111.
From phone: # < PIN CODE> #
6.2.5 Indication and exit
The yellow and green LEDs will flash alternately when the ECII™ Flex is in programming mode.
Programming mode is deactivated automatically after 30 seconds if no key is pressed. Note
that some exchanges (mainly ISDN) sometimes disconnect the lift phone after a shorter time.
All programming must then be done at a different location. Normal alarms are not affected by
this.
You can also leave programming mode manually by pressing:
From keypad:
From phone: 000 #
Reset to factory settings
This function will reset the ECII™ Flex to its default settings; clearing all programmed receivers,
codes and settings; all but Alarm Code 1 which is default set to ‘1’.
Note: Reset to default setting will not erase speech messages. See section about speech
messages for information on how to erase speech messages.
From keypad:
From phone: 990 #
162187 Manual FältCom ECII™ Flex Page 15 of 40

Clear all active alarms
This function will clear all active alarms on the ECII™ Flex. It will not remove receivers or codes,
but it will make the ECII™ Flex stop calling out an alarm, without an acknowledgment of that
alarm. Any new alarm input made after this will be handled normally.
From keypad:
From phone: 992 #
Change of PIN code
For entering programming mode remotely from a telephone a PIN code is needed. This is de-
fault “1111”, but can be changed by the following:
From keypad: < old PIN> < new PIN > < new PIN>
From phone: 900 < old PIN > < new PIN > < new PIN > #
Alarm receivers and alarm codes
Six different alarm receivers can be programmed. Alarm receivers 1 and 2 have separate alarm
codes and receivers 3-6 use the alarm code for receiver 1. If alarm receiver 2 is programmed,
but not alarm code 2; receiver 2 will use alarm code 1 when dialling.
If the alarm receiver is an alarm centre the centre will provide an alarm code. Program the alarm
code to the correct alarm receiver number. If the alarm receiver is a standard telephone or a
mobile choose your own alarm code. There must always be an alarm code programmed in
order for the ECII™ Flex to call the receiver.
Note: Alarm Code 1 is default set to ‘1’.
1. If required, reset to factory settings:
From keypad:
From phone: 990 #
2. Enter phone number for Alarm Receiver 1:
From keypad: < Telephone number (max 20 digits) >
From phone: 001 < Telephone number (max 20 digits) > #
3. Enter Alarm Code for Receiver 1:
From keypad: < Alarm Code 1 (max 10 digits) >
From phone: 091 < Alarm Code 1 (max 10 digits) > #
4. Enter phone number for Alarm Receiver 2:
From keypad: < Telephone number (max 20 digits) >
From phone: 002 < Telephone number (max 20 digits) > #
5. Enter Alarm Code for Receiver 2:
From keypad: < Alarm code 2 (max 10 digits) >
From phone: 092 < Alarm Code 2 (max 10 digits) > #
For alarm receivers 3 to 6, use the keys:
From keypad: instead of under item 4
above.
From phone: < 003- 006 > < telephone number > #
Note: Do not forget to test the setting by sending a test receiver alarm.
If a telephone number is missing, an error tone will be heard in the loudspeaker when an
162187 Manual FältCom ECII™ Flex Page 16 of 40

alarm is activated and the LED’s on the front will flash alternately three times.
6.6.1 Dedicated receiver for Input 2 and Input 3
The alarm inputs 2 and 3 can be configured to have a dedicated receiver.
If the input 2 or 3 is programmed as an emergency alarm the ECII Flex will call the first attempt
to INP2 or INP3 and the second attempt to the primary alarm receiver (AR1) then AR2 and so
on.
INP2 (INP3)
AR1
AR2
S3 – S6
INP2 (INP3)
AR1
AR2
…
If the input 2 or 3 is programmed as a technical alarm the ECII Flex will make all ten attempts
to the INP2 or 3 receiver. Information how to program the input as a technical alarm in section
6.7 below.
Enter phone number for Input 2:
From keypad: < Telephone number (max 20 digits) >
From phone: 0 < Telephone number (max 20 digits) > #
Enter phone number for Input 3:
From keypad: < Telephone number (max 20 digits) >
From phone: 0 < Telephone number (max 20 digits) > #
6.6.2 Prefix in a PABX switch board
If the ECII™ Flex is connected to a PABX that requires a prefix to get an external extension;
program a star, , after the prefix. E.g. if the prefix is 0 then program:
From keypad: < Telephone number >
From phone: 001 0 < Telephone number > #
Each will give a 2 second pause; for longer pause use several .
6.6.3 Star or hash in the phone number
If the Alarm receiver number contains a or a press the key before the star or hash.
From keypad: < > will give *0
From phone: Not available
Alarm input setting
All three alarm inputs of the ECII™ Flex can be configured. Alarm input 1 is designed for the
alarm button in the car and can be configured to normally open or normally closed. Alarm input
2 and 3 (serial interface labelled “AUX”) can be configured for normally open/closed push button
and also if the alarm shall be defined as an emergency alarm, technical alarm or if the input
signal shall be defined as a filtering signal for alarm input 1.
162187 Manual FältCom ECII™ Flex Page 17 of 40

Examples of technical alarms are sum alarms from the lift controller or sensors from the lift car
doors and more.
Note: If the alarm input is connected to the lift controller or other external devices the connection
must be separated using a relay connection.
Setting of alarm input 1
By default the alarm input 1 is auto-detecting. When the ECII™ Flex is powered up or when
setting default settings the unit will automatically set the alarm input 1 to the same function as
the installed alarm button. The auto-detect setting can be overridden by programming N/O or
N/C forcing the ECII™ Flex to use this setting.
If the ECII™ Flex version with integrated alarm button is used it is already connected to the lift
phone alarm input. If the alarm button has normally open function the ECII™ Flex must be
programmed accordingly:
Set normally open alarm button:
From keypad:
From phone: 020 #
Reset to normally closed alarm button:
From keypad:
From phone: # 020 #
Note: If alarm input 1 is filtered there is a 30 second override; meaning if the alarm button is
pushed more than 30 seconds an emergency alarm will be sent even though the filter signal is
active. This can also be used for accessing programming mode when using filtering.
Setting of alarm input 2
This input is of open/closed character and can be used for a filtering signal, technical alarm or
a normal emergency alarm. It is configured as follows:
X is either 0 = Normally Open
1 = Normally Closed
Y is either 0 = Emergency alarm
1 = Technical alarm
2 = Filtering signal
3 = Use external microphone on input 2 trigger
Alarm input 2 is deactivated by default, function is activated by:
From keypad: < X > < Y >
From phone: 021 < X > < Y > #
Function is deactivated with:
From keypad:
From phone: # 021 #
Example: Program N/O and emergency alarm:
Program N/C and emergency alarm:
Program N/O and technical alarm:
Example: When alarm input 2 is configured as a filtering signal it will affect the functionality of
162187 Manual FältCom ECII™ Flex Page 18 of 40

alarm input 1 as follows: If alarm input 2 is configured as X = 0 => N/O and Y = 2 => Filtering
signal it will not be possible to initiate an alarm from alarm input 1 as long as an open signal is
obtained in alarm input 2. The push button in alarm input 1 is filtered. When the signal in alarm
input 2 changes to closed the alarm input 1 will be activated and alarm calls are possible. Please
note that there is a 30 second override on the alarm input even though it is filtered.
Setting of alarm input 3 (AUX)
This input is of open/closed character and can be used for a filtering signal, technical alarm or
an emergency alarm. It is configured as follows:
X is either 0 = Normally Open
1 = Normally Closed
Y is either 0 = Emergency alarm
1 = Technical alarm
2 = Filtering signal
Alarm input 3 is activated as N/O emergency alarm by default, and can be changed by:
From keypad: < X > < Y >
From phone: 022 < X > < Y > #
Function is deactivated with:
From keypad:
From phone: # 022 #
Please view document Flex I/O description for information on what pins to use.
Test of alarm reception
After a finished installation FältCom highly recommends testing the programmed alarm receiv-
ers. When these sequences are programmed the ECII™ Flex calls the alarm receiver after
leaving programming mode. Several test of alarm receiver can be programmed and the ECII™
Flex will call the receivers in the below priority order.
Testing Alarm Receiver 1 should always be performed by press the alarm button in the lift car
to also verify the function of the alarm button.
Test of Alarm Receiver 1 From keypad:
From phone: 001 #
Test of Alarm Receiver 2 From keypad:
From phone: 002 #
Test of Sequence Receiv-
ers (alarm receiver) 3-6 From keypad: <->
From phone: 00 < 3–6 > #
Priority order for test of receiver
When setting a test of alarm receiver the test will be queued internally in the ECII™ Flex. When
leaving programming mode the ECII™ Flex will start the test of alarm receivers and call in the
following priority order:
162187 Manual FältCom ECII™ Flex Page 19 of 40

1. Alarm Receiver 1
2. Alarm Receiver 2
3. Sequence Receiver 3
4. Sequence Receiver 4
5. Sequence Receiver 5
6. Sequence Receiver 6
7. Test alarm/Routine call receiver
8. Technical alarm receiver
9. Information alarm receiver
Change of time delay for alarm button
The delay time on the alarm button can be set to between 1 and 30 seconds. The default time
is 5 seconds.
From keypad: < 1-30 >
From phone: 053 < 1–30 > #
Note: The delay programmed is the time until the alarm is activated by the ECII™ Flex. It will
take an additional two seconds before the alarm is called out because of the start-up time and
latency in the PSTN.
Connections to telephone line with automatic dial/
connection.
If the ECII™ Flex is connected to a telephone line with automatic dial or automatic connection;
where the telephone exchange directs the call without the user entering anykeys, a pause must
be added to prevent the ECII™ Flex from calling out. One – symbol represents a pause of
two seconds. There is no need to program any telephone number since the telephone exchange
takes care of that.
From keypad:
From phone: 001 #
Automatic test alarm/routine call
This function calls a test alarm/routine call receiver to verify the connection between the
ECII™ Flex and the alarm receiver. Automatic test alarm/routine call shall only be pro-
grammed if the ECII™ Flex is connected to an alarm central, the alarm central can verify that
the incoming test alarms/routine calls are correct. A test alarm/routine call is silent; no tones
are heard in the lift.
When the test alarm/routine call function is activated the first test alarm/routine call is sent 5
minutes after exiting programming mode and the following test alarm/routine call is sent 10
hours after the first. The third and following test alarm/routine call are sent every N x 24 hours
where N is the test alarm/routine call interval in days. Note that the automatic test counter is
reset every time an automatic test related parameter is changed and when the power is dis-
connected from the ECII™ Flex. If the ECII™ Flex has been out of power and the power re-
turns it will send the next test alarm/routine call after 10 hours.
If a test alarm/routine call fails the next attempt is made after 10 minutes. In total 10 attempts
are made. If a test alarm/routine call is received for instance in the third attempt the next test
alarm/routine call will be sent N x 24 hours after the last successful attempt. This means that
the ECII™ Flex automatically distributes the test alarms/routine calls to a time when the tele-
phone line of the alarm receiver is normally available.
162187 Manual FältCom ECII™ Flex Page 20 of 40