FältCom ECII Flex User manual

Fältcom ECII®Flex
Manual
Version: 0.2.4-D

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162187 Manual Fältcom ECII® Flex V024D 2016-02-23 Page 1 of 41

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Table of contents
1NOTES...............................................................................................................................4
2COPYRIGHT......................................................................................................................4
3DECLARATION OF CONFORMITY .................................................................................4
4PRODUCT DESCRIPTION................................................................................................5
4.1 Design and function...................................................................................................5
4.2 Multiple lift phone connection....................................................................................7
4.3 Programming and testing..........................................................................................7
5INSTALLATION INSTRUCTIONS ....................................................................................8
5.1 Frame mounting........................................................................................................8
5.2 Mounting behind the car operating panel..................................................................8
5.3 Connection to alarm button.......................................................................................9
5.3.1 Closing alarm button function ...............................................................................9
5.3.2 Separate alarm button(s)......................................................................................9
5.4 Connection to telephone line.....................................................................................9
5.4.1 Connection to telephone switches and other devices ..........................................9
5.4.2 Connection with separate suspension cable ..................................................... 10
5.4.3 Flat cable type.................................................................................................... 10
5.4.4 Connection via existing cable ............................................................................ 11
5.5 Connection of voltage supply................................................................................. 11
5.6 Connection to loop amplifier................................................................................... 12
5.7 Connection of external pictogram .......................................................................... 12
5.8 Connection to Intercom (art. 2153) ........................................................................ 12
5.9 Connection to additional Alarm buttons ALBU (art. 2142)..................................... 12
5.10 Connection to Speech Unit (art. 2230)................................................................... 12
6PROGRAMMING............................................................................................................ 13
6.1 Configuration settings............................................................................................. 13
6.2 Activation of programming mode ........................................................................... 14
6.2.1 First time used of if unit is powerless................................................................. 14
6.2.2 Reprogramming an Fältcom ECII® Flex............................................................ 14
6.2.3 Reprogramming from phone.............................................................................. 14
6.2.4 Indication and exit.............................................................................................. 14
6.3 Reset to factory settings......................................................................................... 15
6.4 Clear all active alarms............................................................................................ 15
6.5 Change of PIN code............................................................................................... 15
6.6 Alarm receivers and alarm codes........................................................................... 15
6.7 Prefix in a PABX switch board ............................................................................... 16
6.8 Alarm input setting.................................................................................................. 16
6.9 Test of alarm reception........................................................................................... 18
6.10 Change of time delay for alarm button................................................................... 19
6.11 Connections to telephone line with automatic dial/ connection. ............................ 19
6.12 Automatic test alarm/routine call............................................................................ 20
6.13 Incoming calls......................................................................................................... 21
6.13.1 Multiple units on the line................................................................................ 22
6.13.2 Single unit on the line.................................................................................... 22

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6.13.3 Active alarm mode......................................................................................... 23
6.14 Answering time for incoming calls.......................................................................... 23
6.15 Technical & Battery alarm receiver........................................................................ 24
6.15.1 Battery alarm from Power Supply (art. 2001)................................................ 24
6.15.2 Battery alarm from a GSM Gateway (art. 2236)............................................ 25
6.16 Simplified acknowledgement.................................................................................. 25
6.17 321 – Disconnection of acknowledgement ............................................................ 26
6.18 323 – Acknowledge on end.................................................................................... 26
6.19 Detection of busy alarm receiver............................................................................ 27
6.20 LED flashing sequence .......................................................................................... 27
6.21 Programmable alarm types.................................................................................... 28
6.22 Info Alarm – logging of alarms ............................................................................... 29
6.23 End-of-alarm........................................................................................................... 30
6.23.1 End-of-alarm receiver.................................................................................... 31
6.24 Alarm protocol ........................................................................................................ 32
6.25 Dial tone detection.................................................................................................. 32
6.26 Speech messages.................................................................................................. 32
7ALARM RECEPTION..................................................................................................... 34
7.1 Alarm call................................................................................................................ 34
7.2 Acknowledging an alarm........................................................................................ 34
7.3 Ending a call........................................................................................................... 35
7.4 Repeat Message 2................................................................................................. 35
7.5 Forwarding a call.................................................................................................... 35
7.6 Termination of active alarm mode.......................................................................... 35
7.7 Speech switching ................................................................................................... 35
7.8 Calls to a lift phone................................................................................................. 35
7.8.1 Multiple units on the line .................................................................................... 35
7.8.2 Single unit on the line......................................................................................... 36
7.9 Volume control ....................................................................................................... 36
8PRODUCT LABEL ......................................................................................................... 37
9WARRANTY ................................................................................................................... 37
10 UPDATES....................................................................................................................... 38
11 REPAIR RETURN PROCEDURE .................................................................................. 38
12 TECHNICAL DATA ........................................................................................................ 39
13 CONTACT INFORMATION............................................................................................ 40

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1 Notes
We would like to thank you for placing your confidence in Fält Communications AB and we
are convinced that the choice of one of our security products will fulfill your expectations. In
order to operate this Fältcom ECII® Flex correctly we would ask you to read this manual care-
fully prior to using it.
2 Copyright
This document belongs to Fält Communications AB, and may only be reproduced, adapted or
transcribed following written permission from copyright proprietor. Copyright © 2008-2010
3 Declaration of Conformity
We, Fält Communications AB, Vasagatan 23, S-90329 Umeå, Sweden hereby declare that
this product, Fältcom ECII® Flex 2187, conforms with the directives: R&TTE 1999/5/EC,
EMC 2004/108/EC, LVD 2006/95/EC, WEEE 2002/96/EG and RoHS 2002/95/EG. The prod-
uct complies with the following standards/norms: EMC: EN 12015(2004), EN 12016(2004),
EN 50130-4(1995) and A1(1998) and A2(2003), EN 55022(2006) and A1(2007), EN
55024(1998) and A1(2001) and A2(2003), Lift Safety: EN 81-1/2, EN 81-28 and EN 81-70.
Umeå, Sweden, April 2009
Mikael Långström, CEO
Fält Communications AB

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4 Product description
The Fältcom ECII® Flex is an alarm equipment for the PSTN network with built in duplex
speech communication designed for installation in lifts.
When a lift passenger presses the button for alarm/emergency signal, the lift phone automati-
cally calls up an alarm centre or some other predefined alarm receiver. Voice communication
is established and the person in distress can talk to the staff at the alarm centre, from where
help will be dispatched.
4.1 Design and function
The lift phone design facilitates mounting. Loudspeaker, microphone, all the electronics, the
keys for programming and testing, as well as all connection points are integrated in one single
unit. This gives quick and easy installation as well high reliability in operation. The lift phone
speaker sound is easily adjusted with a trim potentiometer.
LED 1
(yellow) LED 2
(green)
Microphone
Lift phone
Fältcom ECII®Flex

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On the lift phone’s front plate, there are two pictograms and two single colored LED (yellow
and green), which are normally turned off. The left LED becomes yellow when an alarm call is
in progress and the right LED becomes green when the alarm has been acknowledged by the
receiver and a speech connection is established. The LED’s are also used to indicate pro-
gramming mode. The LED’s can be programmed to display other light sequences, see sec-
tion Programming for more information.
The lift phone can be mounted behind the car operating panel (COP), on the panel with a
small front plate and frame or with a larger front plate and frame with an integrated alarm but-
ton.
The connection of the lift phone requires one two-wire cable to the alarm button in the lift and
one two-wire cable for connecting a standard analogue telephone line. It is possible to use a
separate suspension cable of a round cable or flat cable type. As an alternative two unused
wires in the existing car cable can be used. It is very important that the cable is fastened
properly. For the separate suspension cable there is a special mounting kit, which includes
the necessary mounting parts.

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4.2 Multiple lift phone connection
The Fältcom ECII® Flex is designed to run on the existing telephone line power supply. Sepa-
rate power supply is only required if several lift phones are connected to the same telephone
line or if the line voltage is below 25 VDC. See more under section Technical data.
Several lift phones may be connected to the same telephone line. When one of the lift phones
has established a connection, the other ones will not be able to use the line; a busy tone will
instead be heard in the loudspeaker and the yellow LED will flash five times. When the line
becomes free, the alarm call will be connected automatically.
Every lift phone requires a unique ID and the default ID is 1. The ID is used when calling in to
the lift phone. The unit with ID 1 will answer the call and the others will listen in on the line and
only pick up the line if that particular lift phone ID is chosen. Connect the lift phones in parallel
and place the lift phone with ID 1 at the far end of the line. View section 6.13 for program-
ming.
Installation of two or more Fältcom ECII® Flex on the same telephone line requires a sepa-
rate power supply to the lift phones. The lift phone outlet marked DC is then connected to the
lift’s existing emergency power supply via a special DC/DC converter. If no power supply is
available a separate emergency power source with a built-in battery can be used. Both prod-
ucts are described in the product catalogue.
A total of nine lift/emergency phones may be connected using the same subscription. Check
with the local telephone line operator how many devices they support on the line. Ordinary
telephones, fax machines, modems or other types of alarm transmitters must not be connect-
ed to the same telephone line because of the risk of disturbing the Fältcom ECII® Flex.
4.3 Programming and testing
On the back of the lift phone, there is a keypad used for programming call numbers, function
selection, and testing. All such settings are configured during the installation procedure and,
normally, no subsequent changes are required. It is also possible to remotely program the lift
phone using a standard phone or Windows-based software and a modem. Contact your local
distributor for more information.
The Fältcom ECII® Flex is capable of calling 6 alarm receivers or standard telephones with
tone selection.
The lift phone can be programmed to send a test alarm/routine call to a specific test
alarm/routine call receiver at intervals of 1 – 30 days. This alarm tests the lift phone electron-
ics and the telephone line itself.
The lift phone can also be programmed to answer an incoming call automatically after one
call signal. In this case, tones are heard in the receiver when the call is connected.
If an emergency power supply is connected, the lift phone can automatically send an alarm if
the battery voltage is low and needs to be replaced. A special telephone number for the bat-
tery alarm can be programmed.
See section Programming for detailed programming instructions.

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5 Installation instructions
Only suitably qualified personnel may install the Fältcom ECII® Flex. Expertise, technical skill
and correct equipment are required to ensure safe and efficient installation.
Mind your own safety when installing Fältcom ECII® Flex. You must never work in
an open lift shaft without a safety harness. Be extremely careful and break current
if you work close to a voltage of 230-400V, e.g. in the lift motor room. Never dis-
connect a cable before you have made sure that it is not live.
Start by selecting a suitable place for the lift phone. Usually you can find an easily accessible
and yet well protected place behind the lift panel. Avoid installing the phone in a corner or be-
hind anything that may reflect the sound. Such installation might lead to acoustic feedback
instability between the loudspeaker and the microphone. You must be able to access the ex-
isting suspension cable and the alarm button in the lift. Also keep in mind that you must be
able to access the back of the lift phone in order to connect cables and program different
functions. Normally this is easier to do on the inside of the lift, before the lift phone is screw-
mounted.
Make sure that you will avoid sawing or drilling through existing cabling when you
make the holes!
5.1 Frame mounting
1. Mark and pre-drill the holes for the lift phone frame according to the enclosed drill
template. Drill the holes for the cables to the alarm button and telephone connection
according to the drill template.
2. Fasten the frame first and then the lift phone with the enclosed screws.
Note! Make sure the cables have been connected and the lift phone has been pro-
grammed.
5.2 Mounting behind the car operating panel
This alternative is only possible if there is already
a prepared space for a lift phone behind the but-
ton & display plate. The Fältcom ECII® Flex ver-
sion “COP” is specially designed for this type of
mounting. Since the design of the display may
vary, we are not able to give exact mounting in-
structions here.
Keep in mind that the microphone hole must
be aligned with a hole in the display plate. It
might become necessary to drill a new hole.
For the best sound quality the distance between
the lift phone front plate and the display plate
should not exceed 1 mm

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5.3 Connection to alarm button
1. Route a two-wire cable (max 10 m) from the lift’s alarm button and connect the wires
to the lift phone’s terminal block at ”ALARM1” or “ALARM2”.
2. Fasten the cable with cable ties or cable clips on the outside of the lift.
Note that the alarm button in the lift car is normally double-breaking, i.e. made for two sepa-
rate connections, one of them usually connected to a local alarm bell and the other one used
for the lift phone. The connections must have 1500V isolation. If they are not, or if the existing
alarm button only has one connection, the button must be replaced with another type.
Please note that the Fältcom ECII® Flex has a special version called “ALBU”, with an inte-
grated alarm button which can be used if there is no suitable alarm button available in the lift.
That version has a double breaking alarm button where one part (NC) is used for the lift
phone and the other part (NO) can be used for the alarm bell.
5.3.1 Closing alarm button function
Note that the alarm button may have a closing or breaking function. Breaking function is to be
preferred and is the default setting in Fältcom ECII® Flex. If the button has closing function,
the lift phone must be programmed to handle this. See section Programming for more infor-
mation.
5.3.2 Separate alarm button(s)
If there is no alarm button in the lift car, a separate button must be installed. Note that in order
to avoid misunderstandings, there should never be two alarm buttons in a lift car. It is possible
to connect extra alarm buttons to the unit, for instance on top of the lift car where a repair man
can be trapped.
5.4 Connection to telephone line
The lift phone must be connected to a standard analogue telephone line. Normally it can also
be connected to an ISDN connection via a terminal adaptor. To minimize disturbance when
more than one Fältcom ECII® Flex is connected to the same telephone line it is recommend-
ed that they are connected in parallel.
If the lift phone is connected to a standard telephone jack, the jack should be located in the lift
motor room or some other room with no admittance to unauthorized persons. This is im-
portant to ensure the connection is not interrupted by mistake.
5.4.1 Connection to telephone switches and other devices
The Fältcom ECII® Flex can be connected to an extension in a telephone switch, provided
that the connection is analogue. Digital switches usually have at least one analogue connec-
tion, since many alarms, faxes and modems require analogue communication. When con-
necting to a telephone switch it must be verified that the switch also works in case of
power failure. The lift phone has a function, which enables it to dial a prefix, e.g. ‘0’, and then
wait two seconds for the dialing tone before proceeding with the alarm number. See section
Programming for more information.