Faro AIR User manual

AIR
IN-EAR AVIATION HEADSET
User Guide

Greetings.
Congratulations on your purchase of the Faro® AIR
Aviation Headset. This product has been meticulously
designed by Faro engineers in San Jose, California to bring
you years of quiet, comfortable, and enjoyable ights.
At Faro, we live and breathe aviation. We love pilots,
planes, and everything aviation has to oer.
We encourage you to visit www.FaroAviation.com where
you will nd free videos, tutorials, and articles from some
of the world's best ight instructors.
Your headset is backed by an amazing warranty. Please
feel free to reach out to Faro for any questions, and we
always appreciate your feedback.
Thank you for choosing Faro as your aviation headset.
Sincerely,
The Faro Team
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Contents.
3
Getting Started.
Advisories............................................................................ 4
Support ............................................................................... 5
Watch the Video................................................................. 6
Attaching Ear Tips .............................................................. 6
Correct Orientation............................................................ 7
Adjusting Headband.......................................................... 8
Using Position Clips. .......................................................... 8
Inserting Ear Tips ............................................................... 9
Using AIR.
Adjusting Volume............................................................... 10
Microphone Placement..................................................... 11
Auxiliary Audio ................................................................... 12
Stereo / Mono Setting ....................................................... 13
Good to know.
Pro Tips ............................................................................... 14
Common Questions........................................................... 15
Technical Specications .................................................... 17
Product Warranty............................................................... 18
Product Registration.......................................................... 20
Connect with Faro.............................................................. 20

Getting Started.
Advisories.
Please carefully and completely read the information in
this booklet before using your headset. Keep these
instructions and make them easily accessible to all other
users. Always include this booklet when giving the
headset to third parties.
In the unlikely event of a problem with your headset, it is
recommended to switch to an alternate communication
method and to use standard cockpit resource
management skills to minimize distraction.
Aircraft sounds, such as engines, propellers, warning
alarms, and other sound sources may sound dierently
when using a new headset.
When listening to an audio source via your Faro AIR
headset, please limit the volume to safe levels to ensure
you are able to hear communication and warning alarms
from your aircraft.
Do not attempt to disassemble or service the inside of the
ear tips or others parts of the headset. This will void your
warranty and may result in unexpected performance of
your headset.
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5
Support.
Your FARO® headset is covered by a Three-Year
Replacement Warranty and is eligible for the Life-time
Tear and Wear Protection Plan.
In the unlikely event that you experience any issues with
your headset, please contact FARO® priority customer
service to promptly receive troubleshooting tips or
replacement.
USA Priority Customer Service:
1-855-359-3276
International Customer Service:
1-703-286-2700
Pilot Support Email:
[email protected]
Visit Us Online at:
www.FaroAviation.com

Getting Started.
Watch the Video.
If you prefer to watch a short video on using your Faro
AIR headset, visit: www.FaroAviation.com/AIR
Attaching Ear Tips.
Provide each new user with a new pair of ear tips, and
change them whenever they appear soiled.
1. Use clean hands whenever
changing ear tips.
2. If you are not sure which
size to use, start with the
standard (medium) size.
This ts the majority of users. You may nd dierent
sized tips t each of your ears best.
3. Screw in the ear tips until they are secure.
6

Correct Orientation.
AIR oers maximum comfort due to its lightweight and
simple design.
The headset band should be placed behind your head,
not over the head. This will position the microphone in
front of your lips.
7

Getting Started.
Adjusting the Headband.
The headband does not need to t tightly on the back of
the head. It is important that the
ear loops feel comfortable when
the headset is on.
To make adjustments to the
headband, hold the metal band
in front of you and use both
hands to apply equal pressure to expand or contract the
size as desired.
Using Position Clips.
Use the clips provided to ax the
AIR headset to your apparel. This will
maintain the headset in a consistent
position and oer strain relief.
8

Inserting Ear Tips.
Give each new user a new pair of ear tips, and replace
them when they are dirty or appear soiled.
1. Compress the ear tip by pinching or squeezing them
with your ngers.
2. Use your opposite hand to
pull your ear rmly back and
upward to open the ear canal.
3. Quickly insert the entire
compressed ear tip gently into
the ear canal and release your hold on the ear. When
properly placed, foam should not be visible from the
outside.
4. Continue to hold the tip in place for about 10 seconds
until the foam expands.
9

10
Using AIR.
Adjusting Volume.
On your controller, you will nd a volume slide for each
ear. It is recommended to start at the lowest setting and
gradually increase the volume
until the desired level is found.
The overall headset volume is set
based on controller's settings, as
well as the aircraft’s intercom or
radio.
Caution: Avoid setting the volume
levels too high. Exposure to loud
sounds may damage your hearing.

11
Microphone Placement.
For clear and crisp communication, the microphone
should be placed approximately 1/8” from the lips.
To adjust the microphone
placement, bend the
exible boom to the
desired location.
If your speech is "broken"
over the intercom or you nd that you need to speak
loudly to activate the microphone, you need to adjust the
squelch setting on your aircraft avionics to the proper
level.

12
Auxiliary Audio.
Your AIR headset can be connected to an external audio
source, such as a portable audio device or a GPS via the
provided 3.5 mm cable.
You will nd the auxiliary input on
the side of your audio controller.
Tip: Be sure to have the auxiliary
audio at a volume that ensures
you do not miss any important
communications or aircraft sounds.
Using AIR.

13
Stereo / Mono Setting.
Whether you should use Mono or Stereo setting depends
on your aircraft’s avionics. An incorrect setting will result
in communication being heard in only one side.
You will nd the Mono / Stereo
switch on your controller
under the volume slides.
Stereo /Mono setting does
not eect the audio from your
auxiliary sources.
For most general aviation planes, the Mono setting is
required.

Good to know.
Pro Tips.
• Clean ear tips perform better. Keep the ear tips clean
and free of ear wax to extend their useful lifetime.
• Wash the ear tips with water and mild soap if desired.
• Ensure AIR is tting you properly by reviewing the
adjustments on pages 6-8. The ear tip should be
inserted all the way to provide an all-around seal in
the ear canal.
• Position the microphone in front of your lips for
maximum noise cancellation.
• Set Mono / Stereo setting to match your airplane’s
avionics. For most planes, this would be mono. If set
incorrectly, audio will be lost in one ear.
• Register your headset on FaroAviation.com for your
warranty, product updates, and more.
14

Common Questions.
Why can I hear in only one ear?
Your AIR headset is compatible with both Stereo and
Mono aircraft avionics. If your headset is incorrectly
set, audio will be lost in one ear. Refer to page 13 for
additional information.
How often should I change the tips?
Change your ear tips when giving the headset to another
person or when tips appear soiled or contaminated.
Generally a pair of tips will last few months before
needing to be replaced.
Where can I purchase parts for my AIR headset?
Accessories can be purchased from Faro’s authorized
dealers or by visiting www.FaroAviation.com.
What is the best way to store the headset?
Store your headset in a ventilated area away from direct
sunlight.
15

Why do I need to yell to activate the microphone?
Your avionics’ squelch setting must be adjusted. It is
common for every pilot to change the squelch setting just
like adjusting the volume. Please consult someone who is
familiar with your airplane‘s avionics if you cannot locate
the squelch knob or button.
Why do I sound dierent?
Similar to ear plugs, your voice may seem deeper than
usual in your own headset when using ear tips. Others
will hear you normally.
What if I have other questions?
FARO Pilot Support is here to help. Please use one of the
following channels to contact us:
Online: www.FaroAviation.com
E-mail: [email protected]
Priority Customer Service: 1-855-359-3276
16
Good to know.

Technical Specications.
General
Operating Temperature: -4 to 94 F / -20 to 70 C
Storage Temperature: -31 to 167 F / -35 to 75 C
Cord Length: 150 cm
Weights: 20oz / 565g
Headphone
Type: Dynamic
Frequency Response: 50 Hz-20 kHz
Sensitivity: 95±5 dB SPL
Microphone and Amplier
Type: Noise-canceling Electret
Frequency Response: 100Hz to 5 kHz
Matching Impedance: 150-1000 ohms
Sensitivity: -33±4 dB
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Warranty.
Product Warranty.
3-YEAR LIMITED WARRANTY FOR NEW HEADSETS SOLD BY FARO AVIATION.
Faro Aviation, LLC (“Faro Aviation”) warrants that the new aviation headset sold by Faro
Aviation (“New Headset”) is free from all material defects in workmanship and mate-
rials. For the New Headset, all warranties provided by Faro Aviation and all implied
warranties imposed by law are limited to a 3-Year period, beginning on the purchase
date shown on the New Headset’s sales receipt (“Warranty Period”). This 3-Year Limited
Warranty (“Limited Warranty”) is provided solely for the benet of the initial purchaser
of the New Headset (“Purchaser”), and it excludes all 3rd parties, including distributors,
dealers, retailers, subsequent owners, and other users of the New Headset. This Limit-
ed Warranty is not assignable and remains in full force and eect during the Warranty
Period, but only if the New Headset: (a) has been properly maintained; (b) has not
been abused or misused; and (c) has not been repaired, altered, or modied without
Faro Aviation’s approval. This Limited Warranty specically excludes all taxes, shipping
costs, and problems relating to any: (1) repair, alteration, or modication not approved
by Faro Aviation; (2) abuse or failure to properly maintain the New Headset; (3) faulty
workmanship by any person, except Faro Aviation or its approved agent; (4) operation
of the New Headset, except as specied in its operating manual; (5) ordinary wear and
tear; or (6) nish and appearance item. For each claim made under this Limited War-
ranty (“Claim”), Purchaser must, within 10 days of discovering a New Headset problem
indicating a breach of this Limited Warranty, deliver to Faro Aviation a written notice
that explains in detail the New Headset’s specic defect, that shows proof of Purchas-
er’s purchase of the New Headset before the end of the Warranty Period, and that
shows proof that this Limited Warranty applies to the New Headset. Faro Aviation or its
agent may investigate any Claim. Faro Aviation or its agent may investigate any Claim.
For each Claim, Faro Aviation may, in its sole discretion, choose any of the following
exclusive remedies: (I) repair or replace the New Headset or any part thereof with
same or similar Headset, without charge to Purchaser, but rst Purchaser must return
the New Headset to Faro Aviation’s authorized repair facility, pre-paying all shipping
charges, and Purchaser must accept the same as repaired or replaced at the facility’s
location (i.e., FOB the facility) within 10 days of the date of Faro Aviation’s completion
notice sent to Purchaser, or else Faro Aviation will deem the New Headset abandoned,
in which case Faro Aviation may keep, sell, or otherwise discard it; or (II) refund the
New Headset’s purchase price to Purchaser. Without paying any amount to Purchas-
er, Faro Aviation may keep, sell, or otherwise discard all replaced New Headsets and
parts thereof and all New Headsets where Faro Aviation has refunded the purchase
price to Purchaser. In repairing or replacing any New Headset, Faro Aviation may, in its
sole discretion, use new, used, or reconditioned parts or provide a refurbished used
headset as a replacement. In connection therewith, Faro Aviation warrants that all
new, used, or reconditioned parts or refurbished used headsets will be free from all
material defects in workmanship and materials during the Warranty Period and for a
period of up to 90 days thereafter, but only to the extent that such event occurs during
the nal 90 days of the Warranty Period. Faro Aviation may, in its sole discretion, (i)
establish separate, additional, non-warranty repair and replacement programs for any
new or used headset (“Non-Warranty Service Programs”), (ii) the Non-Warranty Service
Programs may cover any time period, before or after any Warranty Period has expired,
and (iii) charge any amount and impose any term with respect to any Non-Warranty
Service Program. For Non-Warranty Service Programs, Faro Aviation warrants that all
new, used, reconditioned, or refurbished parts and headsets used to repair or replace
any headset will be free from all material defects in workmanship and materials, but
only for a limited period of 90 days thereafter. Purchaser acknowledges that used or
reconditioned parts may be used to repair any new or used headset, and that a refur-
bished used headset may be provided as a replacement for any new or used headset.
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Faro Aviation may hire a 3rd party to repair or replace any new or used headset. “In-
cluding” means “including, but not limited to.”
THE TERMS IN THIS DOCUMENT ARE THE ONLY TERMS THAT GOVERN FARO
AVIATION’S WARRANTY OBLIGATIONS FOR ANY NEW OR USED HEADSET OR PART
THEREOF. NO ORAL OR OTHER WRITTEN TERM APPLIES. THIS DOCUMENT PROVIDES
THE EXCLUSIVE REMEDY FOR ALL CLAIMS AGAINST FARO AVIATION WITH RESPECT TO
ANY NEW OR USED HEADSET OR PART THEREOF. NOTWITHSTANDING ANY PROVISION
TO THE CONTRARY IN THIS LIMITED WARRANTY, FARO AVIATION RESERVES THE RIGHT
TO MODIFY, AT ANY TIME AND FROM TIME TO TIME IN ITS SOLE DISCRETION, ANY AND
ALL TERMS IN THIS LIMITED WARRANTY. EACH SUCH MODIFICATION IS DEEMED
EFFECTIVE UPON PUBLICATION ON FARO AVIATION’S WEBSITE OR OTHERWISE.
TO THE EXTENT ALLOWED BY LAW: FARO AVIATION DISCLAIMS AND PROVIDES THIS
LIMITED WARRANTY IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. FARO AVIATION IS NOT LIABLE FOR CONSEQUENTIAL, INCIDENTAL,
PUNITIVE, INDIRECT, SPECIAL, LOST PROFITS, OR SIMILAR DAMAGES CLAIMED UNDER
ANY STATUTE OR LEGAL OR EQUITABLE THEORY. FARO AVIATION’S TOTAL LIABILITY
FOR ALL CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER CLAIMS
ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR ANY HEADSET OR PART
THEREOF IS LIMITED TO $1,000. SOME STATES DO NOT ALLOW THE LIMITATION OF
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MIGHT NOT APPLY TO
PURCHASER. THIS LIMITED WARRANTY GIVES PURCHASER SPECIFIC LEGAL RIGHTS,
AND PURCHASER MIGHT HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
FOR PURCHASERS IN CALIFORNIA: PURCHASER HAS THE RIGHT TO HAVE THE NEW
HEADSET SERVICED AND REPAIRED DURING THE WARRANTY PERIOD. THE WARRANTY
PERIOD WILL BE EXTENDED FOR THE NUMBER OF WHOLE DAYS THAT THE NEW
HEADSET HAS BEEN OUT OF PURCHASER’S HANDS FOR WARRANTY REPAIRS. IF A
DEFECT EXISTS DURING THE WARRANTY PERIOD, THIS LIMITED WARRANTY WILL NOT
EXPIRE UNTIL THE DEFECT HAS BEEN FIXED. IF ANY WARRANTY REPAIR HAS BEEN
DELAYED BECAUSE OF CIRCUMSTANCES BEYOND PURCHASER’S CONTROL, OR IF ANY
WARRANTY REPAIR DID NOT REMEDY A DEFECT AND PURCHASER NOTIFIES FARO
AVIATION OF SUCH FAILURE WITHIN 10 DAYS AFTER THE REPAIR, THE WARRANTY
PERIOD WILL BE EXTENDED FOR A PERIOD EQUAL TO THE DURATION OF THE DELAY.
IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, THE DEFECT REMAINS UNFIXED,
PURCHASER MAY RETURN THE NEW HEADSET FOR REPLACEMENT OR REFUND,
SUBJECT TO A REASONABLE DEDUCTION FOR PURCHASER’S USE OF THE NEW
HEADSET. ANY EXTENSION OF THE WARRANTY PERIOD DOES NOT AFFECT ANY
PROTECTION OR REMEDY AVAILABLE TO PURCHASER UNDER APPLICABLE LAW.
GOVERNING LAW: This non-transferable limited warranty shall be governed by the law
of the State of California, U.S.A., and by the laws of the United States of America,
excluding their conicts of laws principles. Furthermore, the United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its
entirety from application to this non-transferable limited warranty. Jurisdiction and
venue shall be exclusive to the courts of Santa Clara County, California.
Warranty service conditions are subject to change without notice. Please refer regular-
ly to the latest warranty terms and conditions, and additional information regarding
FARO Aviation Limited Warranty, at www.faroaviation.com or its related brands or
products. Send All Correspondences to: FARO Aviation, PO BOX 1116, Campbell, CA
95009, or via email at [email protected].
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Registration.
Product Registration.
Please register your headset at www.FaroAviation.com
for warranty, product updates, and access to free pilot
resources from experienced certied ight instructors.
Connect with Faro.
• Twitter
www.Twitter.com/FlyFaro
• Facebook
www.FaceBook.com/FAROAviation
• Instagram
www.Instagram.com/FlyFaro
• YouTube
www.YouTube.com/user/FAROAviation
Copyright © 2016. Faro Aviation, LLC. All Rights Reserved. Faro is a
registered trademark of Faro Aviation, LLC. Bluetooth is a registered
trademark of the Bluetooth SIG.
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www.faroaviation.com