FedEx SenseAware M4 User manual

FedEx SenseAwareSM M4 Device User Guide
Rev. 7.23.2021

Get to know the M4 device
FedEx SenseAware M4 device Charging rack for the
FedEx SenseAware M4 devices
Charge your M4 device
Insert the FedEx SenseAware M4 devices into the charging
rack with the charging contacts facing down. Insert a
power cord into the charging rack and plug it into an
electrical outlet. You may also use a USB-C charging cord
to charge your device.
Set up your charging station
The charging rack accommodates eight devices. To ensure
safe operation, place the rack horizontally on a stable
surface located in a dry, clean environment. For added
convenience, you can mount the charging rack on a wall.
We recommend fully charging the device before use to maximize
performance. When the device is charging, the Status LED light will
blink GREEN. It will turn solid GREEN once charging is completed.
Solid RED during charging indicates a charging error. Remove the
device from the charger and reboot. If the problem persists, do not
use the device.
(Side view)
Protective
ap
Reset
pinhole
USB port
(alternate charging)
Temperature probe port
(Front view)
Charging
contact
Charging
contact
Light sensor
Battery LED
indicator
Light sensor
Status LED indicator
Power button
Temperature and
humidity sensors
Device health
LED indicator
Status
indicator
QR code
Serial ID
Power brick and cord

LED indicator guide
STATUS INDICATORS
Blinking BLUE Device is on and is operating normally.
Blinking WHITE Device is downloading a rmware update.
Solid PURPLE Device has failed to power up properly. Please reboot; if the problem
persists, do not use the device.
BATTERY INDICATORS
Blinking AMBER Device has less than 25% battery capacity and needs to be
recharged before journey.
DEVICE HEALTH INDICATORS
Blinking AMBER Device failure - Do not use, please call FedEx SenseAwareCustomer
Support to arrange a return of the device.
Power management
To turn the device on or o, press and hold the power
button briey until a status LED indicator turns WHITE,
then release. If the button is held for longer than one
second aer the LED lights up, the device will remain in its
current state (on or o).
Using the QR code
Scan the QR code with your smartphone camera to access device
readings, regulatory documentation and customer service.
Blink once WHITE Device will blink once to conrm the press and release of the
power button.
Blink once RED Device will blink once when the power button is pushed for more than
10 seconds. Release button to return the device to normal operation.

©2021 FedEx. For information on U.S. patents for FedEx SenseAwareprocesses and systems, go to senseaware.com.
FedEx SenseAware. Know more. Know now.
Unlike data-loggers that provide detailed information aer a shipment is delivered, SenseAware, a FedEx innovation, uses sensor-based
technology to communicate what’s happening with your shipment in real time. It enables you to proactively respond to or mitigate potentially
negative situations. Simply activate the FedEx SenseAware device and place it in or on your shipment or inventory. The robust online application
lets you monitor your shipment’s integrity, security, and location from your desktop or mobile device. Go to senseaware.com/program-terms-
of-use to view an updated list of approved carriers and countries. FedEx SenseAware can also be used in non-shipping applications, such as
inventory control and process monitoring.
Contact a FedEx SenseAwareSM Advisor at 1.901.434.3030 or go to senseaware.com to learn more.
Need help with your devices?
For more information about charging and maintaining your devices, or to troubleshoot a problem, contact [e-mail].
Want us to set up and/or monitor a journey for you?
FedEx SenseAwareScan program your device and/or monitor your shipment for an additional charge. To learn more about FedEx SenseAware
Setup and Monitoring and FedEx SenseAware Monitoring Only,contact a FedEx SenseAware Advisor at 1.901.434.3030.
Want FedEx SenseAwareSM to handle it all?
When everything is riding on a shipment, FedEx SenseAware Single Journey provides end-to-end peace of mind. With this one-time use, one-time
fee service, we do it all. Our experts program and ship the device, monitor your shipment, and manage intervention with law enforcement, if
necessary. To order this turnkey service, go to singlejourney.senseaware.com.