Fiberme FCM630A User manual

FIBERME Communications LLC.
FCM630A Series IP PBX - High Availability User Guide

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Table of Contents
INTRODUCTION.............................................................................................................................6
TYPICAL NETWORK TOPOLOGY.................................................................................. 7
HA PREREQUISITES....................................................................................................... 8
Prerequisites..................................................................................................................................................................8
Connecting FCM for HASetup....................................................................................................................................8
Network Configuration..................................................................................................................................................8
HA CONFIGURATIONS ................................................................................................... 10
HA CONFIGURATION PARAMETERS............................................................................ 15
VERIFY HA SETTINGS.................................................................................................... 21
ACTIVE/STANDBY ROLE IN HA..................................................................................... 22
Automatic Failure Detection............................................................................................................................22
Active FCM: Self-Failure Detection............................................................................................................................22
Standby FCM: Periodic Heartbeat...................................................................................................................23
Force Switch..................................................................................................................................................................23
FIRMWARE UPGRADE.................................................................................................... 24
REPLACING FCM IN HA.................................................................................................. 25
DISABLING HA SETUP ................................................................................................... 27
SERVICE STATUS........................................................................................................... 30
Active/Standby Status................................................................................................................................................30
Web UI Access for FCM..............................................................................................................................................30
FAILOVER DURING CALL .............................................................................................. 31
DATA SYNC ..................................................................................................................... 32
BACKUP AND RESTORE................................................................................................ 33
MAINTENANCE................................................................................................................ 34

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Table of Figures
Figure 1: Typical Network Topology ...........................................................................................................................4
Figure 2: Network Settings ..........................................................................................................................................6
Figure 3: HASettings on Primary FCM......................................................................................................................7
Figure 4: HA Settings on Secondary FCM ................................................................................................................8
Figure 5: HA Configured on Secondary FCM ...........................................................................................................9
Figure 6: HAStatus on Secondary FCM ...................................................................................................................9
Figure 7: HA Status for Active FCM............................................................................................................................13
Figure 8: HAStatus for Standby FCM........................................................................................................................13
Figure 9: Active and Standby FCM Failover..............................................................................................................14
Figure 10: Force Switch...............................................................................................................................................15
Figure 11: System Alert Events...................................................................................................................................20
Figure 12: HA Logs.......................................................................................................................................................20
Table of Tables
Table 1: HARelated Parameters.................................................................................................................................10

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INTRODUCTION
High Availability feature on FIBERME FCM630A provides enterprises a reliable solution for PBX
redundancy and failover support. In HA setup, there are two FCM with one FCM in “active” role and the
other in “standby” role. The two FCM must be the same model and use the same firmware version. The
data on the active FCM will be synchronized to the standby FCM in real-time mannerand the standby FCM
monitors active FCM’s running status regularly. When the active FCM runs into hardware or critical software
issues, the standby FCM will take over immediately and become the active server. HA feature supports
automatic call recovery for UDP point-to-point calls and conference calls, allowing enterprises to
communicate and collaborate without the hassle of service interruption.

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TYPICAL NETWORK TOPOLOGY
Figure 1: Typical NetworkTopology
The two FCM in High Availability setup must be deployed in the same location and connected directly to
each other via heartbeat port on each FCM. The primary FCM and secondary FCM can be connected to
each other via a straight-through Ethernet cable on the heartbeat port. For each FCM, connect its WAN or
LAN port to the uplink network device.

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HA PREREQUISITES
Prerequisites
The two FCM used for High Availability deployment must be the same model and use the same firmware
version to ensure proper sync-up on the configuration and data.
Connecting FCM for HA Setup
The two FCM in High Availability setup must be deployed in the same location and connected directly to
each other via heartbeat port on each FCM.
•Connect a straight-through Ethernet cable between the heartbeat port on the primary FCM and
secondary FCM.
•For each FCM, connect its WAN or LAN port to the uplink network device (such as a switch or router).
Network Configuration
Before enabling HighAvailability feature on the two FCM, the system admin must configure each FCM with
proper network settings.
Notes:
•The network “Method” on the FCM must be set to “Switch” or “Router”.
•The IPv4 address configured on the FCM must be static IP. It can be configured under FCM web
UI→Network Settings→Basic Settings.

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Figure 2: Network Settings

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HA CONFIGURATIONS
For two new FCM on factory default setting, system admin can choose to configure any of them for HAfirst.
However, if one of the FCM is already configured, up and running for PBX service, system admin should
configure this FCM as HAPrimary server and complete all HA settings on it first so it can act as active role.
Please refer to the steps below to configure HA on FCM:
1. Ensure both FCM have the same model and same firmware version. They have been connected
properly at the same location and configured with static IP.
2. Select one FCM to be the active device (FCM A). If both FCM are new on factory default settings,
select any of them as the active FCM. If one of the FCM is already configured and running, then
select this FCM as the active device.
3. Log in the active FCM (FCM A) web UI and go to System Settings→HA page. Enable HA and
configure FCM A as Primary station type. Please refer to HA related parameters in table 2 below
and complete other HArelated settings. Save the HAsettings on FCMAand reboot FCMA. Ensure
FCM A boots up normally.
Figure 3: HA Settings on Primary FCM

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4. Verify HA status on FCM A. Log in FCM A using its static IP and admin login information. On web
UI→System Settings→HApage, ensure HAfunction is enabled. HAstatus should display “Active”.
5. After ensuring FCM A’s HA status as active, configure FCM B as secondary FCM and complete
FCM B’s HA settings. Log in FCM B’s web UI and go to System Settings→HA page, enable HA
and set the station type as “Secondary”. Please refer to HA related parameters in table 2 below to
complete other HA related settings. Save the settings and reboot FCM B.
Figure 4: HA Settings on Secondary FCM
6. After FCM B boots up normally, log in FCM B’s web UI via its static IP address and admin login
information. Go to System Settings→HA page, ensure the HA function is enabled, “Switch” button
is grey and only HA peer IP / peer MAC address options are available for configuration. The HA
status should display as “Standby”.

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Figure 5: HA Configured on Secondary FCM
Figure 6: HA Status on Secondary FCM