TABLE OF CONTENTS
Chapter1 Safety Notice...................................................................................................3
Chapter2 Brief Introduction...........................................................................................4
2.1 Brief introduction of ZX50 ..............................................................................................4
2.2 Hardware Structure..........................................................................................................5
2.2.1 Back Panel ............................................................................................................5
2.2.2 Front Panel............................................................................................................6
2.2.3 Hardware:..............................................................................................................6
2.2.4 Environmental Requirements:............................................................................6
2.2.5 Packing List...........................................................................................................6
Chapter3 Basic Configuration.......................................................................................7
3.1 Preparation Before Operation ..........................................................................................7
3.2 Before Making a Call.......................................................................................................7
3.2.1 Login IP PBX......................................................................................................7
3.2.2 Basic Configuration...........................................................................................9
3.2.3 Time Based Rules...........................................................................................11
3.3 Outbound Call................................................................................................................12
3.3.1 Trunks...................................................................................................................12
3.3.4 Outbound Routes...............................................................................................15
3.4 Inbound Call...................................................................................................................16
3.4.1 Inbound Routes................................................................................................16
3.4.2 IVR.....................................................................................................................18
3.4.3 IVR Prompts.....................................................................................................18
3.4.4 Ring Groups .....................................................................................................19
3.5 Black List.......................................................................................................................20
3.5.1 Pickup Call........................................................................................................21
3.6 On The Call....................................................................................................................22
3.6.1 Call Parking......................................................................................................22
3.6.2 Transfer.............................................................................................................22
3.6.3 Conference.......................................................................................................23
3.6.4 Monitor ..............................................................................................................25
3.7 Settings before leaving office.........................................................................................26
3.7.1 Follow Me..........................................................................................................26
3.7.2 VoiceMail...........................................................................................................27
3.8 Call Queue.........................................................................................................................28
3.8.1 Create Agent ....................................................................................................28
3.8.2 Agent Registration...........................................................................................30
3.8.3 Agent Log Off...................................................................................................31
Chapter 4 Advanced .....................................................................................................32
4.1 Options...........................................................................................................................32
4.2 VoiceMail.......................................................................................................................33
4.3 Music Settings................................................................................................................36
4.4 DISA..............................................................................................................................37
4.5 PagingAnd Intercom......................................................................................................38
