Fired Up Corporation Sureflame WM-9332 User manual

FUI0073_V6_010921
USE & CARE MANUAL
This product is only suitable for well insulated
spaces or occasional use.
INSTRUCTION MANUAL
Electric Wall Mounted Fire
www.firedupcorporation.com/manual
IMPORTANT
The fan will run for approximately 30 seconds after the heater is
turned off. This is to remove any residual heat from the fire to
prevent any potential overheating.

02
SECTION 01
Read ALL the instructions before use.
These instructions are for your safety. Please read
through them thoroughly before use and retain for
future reference. Failure to follow them could cause
injury and/or property damage.
CONTENTS
SECTION 01
Cautions 03-06
Introduction 07
Handling 07
SECTION 02
Unpacking & Care 07
Fitting the trim 07
Installing the fire 08-09
Fuel bed 10
Remote control & Control panel 11
SECTION 03
Operation 12-15
Reset settings & Additional features 16
Plug replacement 16
Technical parameters 17
Troubleshooting 18
Specification, Conformity & Environment 19
Guarantee & Contacts 20

03
SECTION 01
CAUTIONS
DO’S
• Read ALL the instructions before using this product.
• Only use this product for its intended use as
described in this manual.
• Always use the product in accordance with this
guide. If in doubt obtain expert advice.
• Always check your mains supply is the same as that
indicated on the product before connecting.
• Always make sure the electrical socket is accessible.
• Always disconnect the heater from the electrical supply
before carrying out cleaning or maintenance. To
disconnect the heater, switch controls to OFF then
remove plug from the outlet.
• Ensure the floor space is flat and even.
DON’TS
• Never leave children unsupervised in a room where
the fire is ON and unguarded.
• Never obstruct or cover the fan outlet or force items
into fire openings.
• Never use the product anywhere where water is in use,
i.e. bathrooms, ktchens, shower rooms, and
swimming pool etc.

04
SECTION 01
• Never use aerosols or steam cleaners on or around the
fire.
• Never route the supply cord under carpeting and
never cover the cord with throw rugs, runners, etc.
Arrange the cord away from traffic areas and where it
will not be tripped over.
• Never place the heater close to curtains or
combustible materials. Keep furniture, bedding,
papers, clothes, curtains, etc. at least 1m away from
the front of the heater and keep away from the sides
and rear.
• Never use the product to dry clothes etc.
• Never sit or stand on the product.
• Never lean or put weight on the product.
• Do not use outdoors.
• Do not sit the product on deep pile carpets or rugs.
Avoid the use of an extension cord which may overheat
and cause risk of fire. If an extension cord is necessary, it
must be rated above the maximum rated power of the
appliance. Care must be taken to arrange the cord so
that it cannot be pulled or be tripped over.

IMPORTANT!
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made
by children without supervision.
• If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
WARNING: In order to avoid overheating,
DO NOT COVER THE HEATER
• The heater must not be located immediately below a
socket outlet.
• Children of less than 3 years should be kept away
unless continuously supervised.
• Please note the LED bulb in the appliance is non
replaceable, do not attempt to replace it.
• Children aged from 3 years and less than 8 years shall
only switch on/off the appliance provided that it has
been placed or installed in its intended normal
operating position and they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8
years shall not plug in, regulate and clean the
appliance or perform user maintenance.
05
SECTION 01

• CAUTION — Some parts of this product can become
very hot and cause burns. Particular attention has to
be given where children and vulnerable people are
present.
• This heater is hot when in use. To avoid burns, do not
touch hot surfaces such as surfaces around the grille
in front of the heater. Never let bare skin touch hot
surfaces.
• Do not use this heater in the immediate surroundings
of a bath, a shower or a swimming pool.
Note: When the heater is turned on for the first time or
when it has not been used for some time, it may
release a slight, harmless odour. This odour is a
normal occurrence caused by the initial heating
of the internal heating elements and will
disappear with use.
Note: The fan will run for approximately 30 seconds after
the heater is turned off. This is to remove any
residual heat from the fire to prevent any
potential overheating.
06
SECTION 01

INTRODUCTION
Thank you for choosing this product. It is designed to meet the most stringent quality,
performance, and safety requirements. This guide aims to improve your understand-
ing and appreciation of your new product by providing simple and informative
instructions.
HANDLING
Before continuing any further with the installation of this product please read the
following:
• When lifting always keep your back straight. Bend your legs and not your back.
• Avoid twisting at the waist. It is better to reposition your feet.
• Avoid upper body / top heavy bending. Always bend from the knees rather than
the waist.
• Do not lean forward or sideways whilst handling the product.
• Always grip with the palm of the hand. Do not use the tips of fingers for support.
• Always keep the product as close to the body as possible. This will prevent
unnecessary and undue strain on the body.
• Use gloves to provide additional grip.
• Always use assistance if required
UNPACKING
The unit is supplied in a single package carton. Carefully unpack the product using
the following procedure:
• Carefully lift the parts out of the box
• Carefully remove the protective wrapping from the parts
• Locate the instruction manual and put aside
• Carefully remove the product from its box and put aside
CARE
• Brushed stainless steel can be cleaned using a cloth and propriety cleaner.
• Fires with a glass screen can be cleaned using a cloth and propriety cleaner.
• Other features (non-silver) can be cleaned using a damp cloth.
• If the supply cord is damaged, it must be replaced by a suitably qualified person.
• The area around the fire should be kept free from animal hair, lint and other
extraneous material that may be drawn into the workings of the appliance
which could affect its performance.
07
SECTION 02

MOUNTING ON TO A WALL
The fire can be mounted to a wall. The following procedure and dimensions are
important.
FIXING KIT
TOOLS REQUIRED
- Crosshead Screwdriver
- Pencil
- Drill
- 6mm Drill Bit
1. Measure min. 390mm from the floor
2. Mark the holes required for top bracket
3. Drill 6mm diameter holes approximately
35mm deep
4. Insert the wall plugs
5. Screw top bracket to the wall
08
SECTION 02
x 6 x 6
Note: Wall plugs supplied are for a solid wall. If screwing in to plaster board or wood, please use correct xings.
x 2
x 1
x 1
Top Wall Bracket Bottom Wall Bracket Short Screw Long Screw Wall Plug
WALL
WALL
Min. 390mm

09
SECTION 02
Cont...
6. Carefully lift fire and align slots with top bracket
7. Slot fire onto top bracket
8. Align holes on bottom bracket to bottom of fire and mark the holes required on
the wall
9. Drill 6mm diameter holes approximately
35mm deep
10. Insert the wall plugs
11. Re-align bottom bracket with holes
on the wall and bottom of fire
12. Screw bottom bracket into place
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10
SECTION 02
Fuel Bed
Arrange the fuel bed using the logs and pebbles provided

11
SECTION 02
The control panel can be located as shown.
Remote control
Control panel
Power
Temperature Up
Temperature Down
Flame Effect
Heater
Brightness
Timer Mode
Time Setting
On/Off Switch Power
Heater
Temp. Down
Temp. Up
Flame Colour
Day Indicator
IR Sensor
Heater
Indicator
On/Off
Indication
Period
Timer
Digital Display

12
SECTION 03
OPERATION - Manual
On/Off switch must be switched on for the fire to work. The switch is in the ON position when
the side with the ‘I’ marking is ‘pressed in’
Brightness setting cannot be changed without the remote control
OPERATION - Remote control
Insert 2 x AAA batteries to the back of the remote control. Turn the power switch on.
Turn on heater
Powering the fire
Press the power button to turn the fire on. The room temperature will be displayed and
the functions can be used.
Note: This fire has a memory function, the fire will turn on to the last heat setting when the
power button is pressed
Presssing the heater button once will turn
the heater onto full, H2 will be shown on the
display, along with a red flame symbol.
To select the lower heat setting, press the
heater button again. H1 will be shown
on the display, along with an orange flame
symbol.
Note: The fan will run for approximately 30 secs. after the heater is turned off to cool the
unit down.
Setting the thermostat (15°- 30°C)
Adjust the desired room temperature using
the + and - buttons. The
temperature will be shown on the display.
(IF the room temperature is HIGHER than
the selected temperature of the fire, the
heater will not turn on).

13
SECTION 03
Down lights
Flame effect & colour
Eight themes can be selected using the
flame effect button , the corresponding
theme number will be shown on the display.
1 - OFF 2 - Red 3 - Sky Blue 4. Orange
5 - Blue 6 - Purple 7 - Green 8. Cycle themes 2-7
Note: Theme 8 cycles through the different colours. Pressing the brightness button stops
the cycle on the selected colour. This is indicated by a solid circle shown on the display.
Press the brightness button again to resume the cycle. The active cycle is indicated by a
rotating circle shown on the display.
Holding the flame effect button for 3 secs.
will turn the down lights on/off. ‘ON’ will be
shown on the display when the lights are on.
Brightness settings
The brightness of the flame can be changed
between three settings using the
brightness button . The chosen setting will
be shown on the display.
H - Highest setting
C - Medium
L - Lowest setting
Note: The brightness setting cannot be
changed without the remote.
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14
SECTION 03
Set day & time
To show the day and time, press and hold the time setting button for 2 secs.
Press the time setting button again
to set the DAY. The DAY will flash on
the display.
Select the day using the + or - buttons.
Press the time setting button again
and the HOUR will flash.
Select the HOUR using the + or - buttons.
Press the time setting button again
to select MINUTE.
Select the minute using the + or - buttons.
Press the time setting button to exit the day and time setup.

15
SECTION 03
Set timers
The timer setting allows for two ON/OFF periods (M1 and M2) to be set for each day of
the week.
Press and hold the timer mode button for 2 secs. to begin setting the timer.
The setting for the 1st period ON time (M1) for
Monday will be shown. The HOUR will also flash.
Select the HOUR using the + or - buttons.
Press the time setting button to move to the
next step. Use the + or - buttons to change the
MINUTE.
Press the time setting button to set the 1st
period OFF time (M1).
Use the + or - buttons to select the HOUR.
Press the time setting button to move to the
next step. Use the + or - buttons to select the
MINUTE.
Press the time setting button to set 2nd period
ON time (M2).
Use the + or - buttons to select the HOUR.
Press the time setting button to move to the
next step. Use the + or - buttons to select the
MINUTE.
Press the time setting button to set 2nd period
OFF time (M2).
Use the + or - buttons to select the HOUR.
Press the time setting button to move to the
next step. Use the + or - buttons to select the
MINUTE.
Press the time setting button to move onto the next day, repeat this process to set the
timer for the rest of the week.
Leave the remote for 10 secs. to exit the timer settings.
To activate the timer settings, press the timer
mode button until the timer symbol is shown
on the display.
M
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16
SECTION 03
PLUG REPLACEMENT
(for products fitted with BS plug)
This appliance is supplied with a BS1363 3 pin plug fitted with a 13 Amp fuse. Should
the fuse require replacement, it must be replaced with a fuse rated at 13 Amp and
approved to BS1362.
In the event the mains plug has to be removed/replaced for any reason, please
note:
The wires in the mains lead on this appliance are coloured in accordance with the
following code:
THIS APPLIANCE MUST BE EARTHED
As the colours may not correspond with the markings identifying the terminals in your
plug proceed as follows.
• The green and yellow earth wire must be connected to the terminal in the plug
which is marked with the letter E or with the earth symbol
• The blue wire must be connected to the terminal marked N
• The brown wire must be connected to the terminal marked L
Important - any cut off plug should be disposed of safely to prevent hazard. There is
a danger of electric shock if a cut off plug is inserted into a socket outlet.
Earth
Neutral
Live
Green and Yellow -
Blue -
Brown -
ADDIONAL FEATURES
Open Window/Door Detection - If the heater is turned on and the ambient room
temperature drops, the heater automatically turns off (and ECO is shown on the display).
The heater can be turned back on using the heater button .

17
SECTION 03
Table 2
Information requirements for electric local space heaters
Model identifier(s):
Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage local space heaters
only (select one)
Nominal heat out
put
Pnom x,x kW manual heat charge control, with integrated ther
mostat
[yes/no]
Minimum heat
output (indicative)
Pmin [x,x/N.A.] kW manual heat charge control with room and/or
outdoor temperature feedback
[yes/no]
Maximum contin
uous heat output
Pmax,c x,x kW electronic heat charge control with room and/or
outdoor temperature feedback
[yes/no]
Auxiliary electri
city consumption
fan assisted heat output [yes/no]
At nominal heat
output
elmax x,xxx kW Type of heat output/room temperature control (select
one)
At minimum heat
output
elmin x,xxx kW single stage heat output and no room tempera
ture control
[yes/no]
In standby mode elSB x,xxx kW Two or more manual stages, no room tempera
ture control
[yes/no]
with mechanic thermostat room temperature
control
[yes/no]
with electronic room temperature control [yes/no]
electronic room temperature control plus day
timer
[yes/no]
electronic room temperature control plus week
timer
[yes/no]
Other control options (multiple selections possible)
room temperature control, with presence detec
tion
[yes/no]
room temperature control, with open window
detection
[yes/no]
with distance control option [yes/no]
with adaptive start control [yes/no]
with working time limitation [yes/no]
with black bulb sensor [yes/no]
Contact details Name and address of the manufacturer or its authorised representative.
21.7.2015L 193/88 Official Journal of the European Union
EN
EFS0043
2.0
1.0
2.0
N/A
N/A
0.45
See back page
TECHNICAL PARAMETERS
The seasonal space heating energy efficiency of all local space heaters except commercial local space heaters ηS (%): 38

18
SECTION 03
TROUBLESHOOTING
Display shows ‘E1’
The thermostat sensor may be broken or disconnected.
If E1 is shown, please contact customer support.
Display shows ‘E2’
The thermostat may be broken.
If E2 is shown, please contact customer support.
Display shows ‘E3’
Manual reset overheat protection has been triggered.
Check the air inlets or outlets are not blocked or obstructed and unplug the fire for 30
minutes to allow it to cool down. Once cooled, plug the fire back in, if the display still
shows ‘E3’, contact customer support.

19
SECTION 03
SPECIFICATION
Supply Voltage - 220-240V~50-60Hz
Rated Power - 1700-2000W
Fuse Rating - 13 Amp
Lighting - 5W LED Array (non serviceable)
Class - 1
CONFORMITY WITH DIRECTIVES
Conforms with relevant European Directives
ENVIRONMENTAL PROTECTION
• (WEEE) Waste Electrical and Electronic Equipment
Waste electrical products should not be disposed of with household waste. Please
recycle where facilities exist. Check with your Local Authority or retailer for recycling
advice.
• This appliance complies with the RoHS directive which restricts the use of certain
hazardous substances in electrical and electronic equipment.
This directive bans the placing on the EU market of new electrical and electronic
equipment containing more than agreed levels of lead, cadmium, mercury,
exavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl
ether (PBDE) flame retardants.

20
SECTION 03
GUARANTEE
For your convenience, you are not required to complete a form and return it to us in
order to validate your guarantee. However, please ensure that you retain your
receipt which will act as both proof of purchase and a guarantee validation
document. We recommend that you attach your receipt to this documentation.
Your product carries a 12 month guarantee from the date that the original purchaser
receives it. If your product fails to operate to its specification due to faulty workman-
ship or materials during the guarantee period, we will either repair or replace the
product. We will use our discretion to determine whether to offer a repair or provide
a replacement. The product will not be covered by the guarantee if it has been
misused, transformed, modified or altered in any way.
If your product fails within the guarantee period please ensure that you have all
necessary documentation available including proof or purchase (receipt or invoice
with serial number, location and date of purchase) in addition to all original undam-
aged packaging and leaflets etc. It is strongly recommended that you inspect your
product carefully before it is used or installed. For full details of your product you
should refer to the instruction manual which accompanies the product. You are
strongly advised to read this manual carefully in its entirety and to retain it for future
reference.
This product guarantee does not affect your statutory rights.
CUSTOMER HELPLINE
03300 882 069
[email protected]
AFFIX RECEIPT OR PROOF
OF PURCHASE HERE
www.firedupcorporation.com
Fired Up Corporation Ltd.
Fired Up Buildings
St Thomas Road
Huddersfield
HD1 3LF
United Kingdom