Firesense 02110 User manual

WARNING
FOR YOUR SAFETY
1. Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
2. Read the installation, operation, and maintenance
instructions thoroughly before installing or servicing
this equipment.
3. Failure to follow these instructions could result in fire or
explosion, which could cause property damage, personal
injury, or death.
UNIT MUST BE ON A
DEDICATED ELECTRICAL
CIRCUIT.
PLEASE READ THESE
INSTRUCTIONS CAREFULLY
BEFORE USING YOUR NEW
HEATER.
Wall-Mountable Infrared Heater Item#: 02110 / 60460
&RPIRUW4XDOLW\6W\OH6LQFH
ATTACH YOUR
RECEIPT HERE
Keep a copy of your proof of
purchase or order confirmation
which will be needed if you
need to contact us about
warranty coverage.
Purchase Date:
CAUTION Risk of Electric Shock — Do not open.
No user - serviceable parts inside.
WARNING
This product can expose you to chemicals
including Lead, Chromium (hexavalent
compounds), Di(2-ethylhexyl) phthalate (DEHP)
and Diisononyl phthalate (DINP), which are known
to the State of California to cause cancer and birth
defects or other reproductive harm. For more
information, go to www.P65Warnings.ca.gov.
03162021
Questions, problems, missing parts?
Before returning to your retailer, our Florida-based customer service team is available:
Call toll-free
Email
Live chat
[phone] 9 a.m. – 9 p.m., EST
[email protected]
www.balkenehome.com 9 a.m. - 6 p.m., EST, Monday - Friday
NOTICE:
Recommended for SHELTERED exterior use or indoor use.
Do NOT expose to rain or moisture.
For residential use only.
I
S
T
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D
CM
C
US
Intertek
3154846

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BEFORE YOU BEGIN
TABLE OF CONTENTS
Before You Begin Page 2
Safety Information Pages 3-4
Package Contents Page 5
Assembly Page 6
Adjustment & Operation Page 7
Specifications, Storage & Maintenance Page 10
Bulb Replacement Page 9
Troubleshooting Page 10
Warranty Page 11
BEFORE YOU BEGIN
Please read and understand this entire manual before attempting to assemble, operate or install this
appliance. If you have any questions regarding the product, please contact Customer Service. £English
& Spanish speaking.¤
This manual contains important information about the assembly, operation and maintenance of this
appliance. General safety information is presented in the first few pages and is also located
throughout this manual. Keep this manual for future reference and to educate new users of this
appliance.
Call toll-free 9 a.m. – 9 p.m., EST
Email
Live chat
[phone]
[email protected]
www.balkenehome.com 9 a.m. - 6 p.m., EST, Monday - Friday

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SAFETY
SAFETY
LISTING APPROVALS
This heater has been tested in accordance with the ETL standards.
CAUTION Risk of Electric Shock — Do not open.
No user-serviceable parts inside.
CAUTION Risk of Fire
Keep combustible materials such as furniture, papers, clothes and
curtains at least .91 m / 3 ft from the front, sides and rear of the
heating unit.
WARNING
To Reduce the Risk of Fire
1. Do not place any objects such as furniture, papers, clothes and
curtains within 3 ft. / .91 m of the head of the heater and keep them
away from the sides and rear when the heater is plugged in.
2. Do not place the heater near a bed because objects such as pillows
or blankets can be ignited by the heater.
3. Always unplug the heater if it is not being used.
4. Avoid using an extension cord because the extension cord may
overheat and cause a risk of fire. However, if you must us an
extension cord, the cord should be N014 AWG minimum size and
rated not less than 1875 watts.
Model Number Length Height Depth
02110 / 60460 22.125"” 7.25" 8.25"
Description Wall-Mountable Quartz Halogen Infrared Heater
Voltage 120V AC, 60Hz
Wattage 1500W
Amps 12.5 amps
DANGER WARNING
NOTICE
CAUTION
Indicates a potentially hazardous situation which, if not avoided,
WILL result in serious injury or death.
Indicates a potentially hazardous situation which, if not avoided,
COULD result in serious injury or death.
Indicates a potentially hazardous situation which, if not avoided,
MAY result in moderate injury or damage to the equipment.
Indicates important information which, if not followed, MAY
result in damage to the equipment.
• Children of less than 8 years old should be kept away
unless continually supervised.
• Children aged less than 8 years old shall only switch on/off the
appliance provided that is has been placed or installed in its intended
normal operating position and they have been given supervision or
instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children aged under 8 years old
shall not plug in, regulate or clean the appliance, or perform user
maintenance.
•CAUTION: Some parts of this product can become very hot and cause
burns. Particular attention must be given where children and
vulnerable people are present.
•
•
•
•
Children shall not play with appliance. Cleaning and user
maintenance shall not be done by children.
When the power cord is damaged, it must be replaced by authorized
agent or other trained professional to avoid danger.
DO NOT position immediately above or below an electrical socket to
minimize risk of encountering electrical wiring during installation.
WARNING: This heater is not equipped with a device to control the
room temperature. Do not use this heater in small rooms when
they are occupied by persons not capable of leaving the room on
their own, unless constant supervision is provided.
Min. Install/Operation Height 84" (7 ft.)

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SAFETY
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, to reduce the risk of
fire, electric shock and injury to persons, always follow
basic precautions, including the following:
1. Read all instructions before use.
2. This heater is very hot when in use. To avoid burns, do not
let bare skin touch hot surfaces. Grasp only non-heating
surfaces when moving this heater.
3. Keep flammable materials such as furniture, pillows,
bedding, papers, clothes, and 3 ft/1 m or further away from
the front, sides, and back of heater.
4. Extreme caution is necessary when any heater is used by
or near children or invalids. Whenever the heater is in
operation it must not be left unattended.
5. Always unplug the heater when not in use.
6. Do not operate any heater with damaged cord or plug or
after the heater has malfunctioned or has been dropped or
damaged in any manner. Return heater to an authorized
service facility for repair.
7. This heater is not intended for use in bathrooms, laundry
areas and similar areas where water may be present.
Never locate heater where it may fall into a bathtub, spa,
pool, or other water container or body of water.
8. Do not run cord under carpeting. Do not cover cord with
throw rugs, runners or the like. Arrange cord away from
traffic areas and where it will not be tripped over.
9. To disconnect heater, turn switch to off, then remove plug
from outlet.
10.Connect to properly grounded outlet only.
11. Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an electric
shock or fire or damage the heater.
12. To prevent a possible fire, do not block air passages or
exhaust ventilation in any manner.
13. Do not use on soft surfaces, like a bed, where openings
may become blocked.
14. A heater has hot and arcing or sparking parts inside. Do not
use it in areas where gasoline, paint or flammable liquids
are used or stored.
15. Use this heater only as described in manual. Any other use
not recommended by the manufacturer may cause fire,
electric shock, or injury to persons.
16. Avoid using an extension cord because the extension cord
may overheat and there is a risk of fire. However, if you
must use an extension cord, use either a 12-gauge or 14-
gauge wire which is rated not less than 1900 watts. The
recommended length for a 14-gauge is up to 50 feet but if
you must use a longer cord, use a 12-gauge NO LONGER
THAN 100 feet.
17. Always use properly grounded outlets; the appliance may
break fused and polarized outlets.
18. Always disconnect power before performing any cleaning
or maintenance or relocating the heater.
19. When transporting or storing the heater, keep in a dry
place, free from excessive vibration and store to avoid
damage.
20. While every effort is made to ensure packing materials
are kept outside of the plastic bag which covers your
heater in the box, there is some chance that material may
lodge itself in the heater part of the unit. If you notice this
on inspection, please remove it.
21. When turning on your heater for the first time, it is
normal for the heater to emit a mild “new heater” smell
which quickly passes.
22. This heater is to be used on a 110 / 120 V, 11.2 AMP,
grounded circuit. Do not use in an outlet controlled by
a switch or dimmer switch. The cord supplied with the
heater has a 2 blade plug with a round pin on the plug
for grounding purposes. If a 3-slot receptacle/outlet is
not available, you must use an adapter which must be
properly grounded to the outlet box. Avoid plugging
other appliances into the same circuit as the heater.
This unit comes equipped with a Safety Tilt Switch
mechanism. Power will shut off automatically should
the unit be accidentally knocked over or tilted past 15
degrees. To reset, unplug the unit from the wall outlet,
reposition on a flat, level surface, and plug in again.
DANGER
xRISK OF FIRE – THERE IS ALWAYS A RISK OF FIRE
WHEN WORKING WITH A HEATER. KEEP IT
AWAY FROM FLAMMABLE LIQUIDS AND ANY
MATERIAL THAT COULD EASILY CATCH FIRE
xRISK OF FIRE – IF THE HEATER FALLS OVER OR
FALLS OFF THE WALL, IT COULD START A FIRE
xRISK OF ELECTRIC SHOCK – DISCONNECT ALL
ELECTRICAL POWER BEFORE WORKING ON THE
UNIT. THERE IS A CHANCE OF ELECTRIC SHOCK
IF YOU WORK ON THIS UNIT WHILE IT IS
PLUGGED IN TO POWER. THIS UNIT USES
ELECTRICITY TO OPERATE. DO NOT USE THIS
HEATER AROUND WATER OR IF THE CORD IS
DAMAGED.
xDO NOT OPEN THE UNIT – NO USER-
SERVICEABLE PARTS INSIDE
xBURN HAZARD – HIGH TEMPERATURES
xKEEP ELECTRICAL CORDS, DRAPERY, AND OTHER
FURNISHINGS AT LEAST 3 FT/ 1 M AWAY FROM
THE FRONT/SIDES/BACK OF THE HEATING HEAD
UNIT
WARNING
xRISK OF FIRE - KEEP COMBUSTIBLE MATERIAL
AWAY FROM TOP OF HEATER
xSERVICING SHOULD BE DONE ONLY WHILE THE
HEATER IS UNPLUGGED FROM POWER SUPPLY
This appliance MUST be grounded. When using
outdoors, use a certified GFI (Ground Fault Interrupt)
outlet to protect against electrical shock. All
installations must be in accordance with IEE safety
regulations or the equivalent. THIS UNIT MUST BE ON
A DEDICATED ELECTRICAL CIRCUIT.

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PACKAGE CONTENTS
PARTS LIST
1 - IR Head unit w/Protective Aluminum Shield with:
•Pre-installed wall-mount component
•Aluminum main heating unit w/ 1500W quartz halogen
lamp, swivel bracket, and 16/3 grounded electrical cord
2 - Wall Mounting Bracket
3 - Hardware
•4x threaded bolts w/ lock washers
•Phillips pan head
•4x wall anchor
•1x Short set-screw
1
2
The unit MUST be plugged into a
dedicated circuit with a grounded
outlet. If installed outdoors, use a
certified GFI (ground fault
interrupt) outlet to protect against
electric shock.
•Ensure that the heater mount bracket is SECURELY fastened
to the wall, patio overhang, or house eave.
•Route electrical cable AWAY from main body of heater,
which gets very hot.
•Do NOT cover or obstruct the main body of the heater
during use.
•Installation must be in accordance with I.E.E. safety
regulations or equivalent. If you are unsure, consult an
electrical service professional.
•Avoid using an extension cord with this appliance.
•Do not place any objects such as furniture, papers, clothing,
or curtains closer than 3 ft to the front and sides of the
heater.

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ASSEMBLY
1
PREPARATION
Before beginning assembly, be sure to read and familiarize yourself with the overall assembly process and instructions in this
manual. It may be helpful to have someone assist you with the assembly. You will need the following tools (NOT INCLUDED):
#2 or #3 Philips Screwdriver (or standard slotted screwdriver)
Adjustable Wrench, pencil, drill with 5/16 bit, ladder
Complete any assembly on a clean, level, nonabrasive location. A flat piece of
cardboard will also work for assembly. Unpack and identify all components listed
on page 3 of this manual and lay them out on the carpeted floor or protected
work surface, then follow the steps below:
ASSEMBLY

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ADJUSTMENT & OPERATION
Your infrared electric heating system is ready to use. Plug in the heater and enjoy the warmth!

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STORAGE & MAINTENANCE
02110, 60460
120 volts
12.5 amps
1500 watts
Quartz Halogen
84” (7 ft.)
6.25” x 7.25” x 22.125”
7 lbs.
STORAGE Always UNPLUG the unit when not in use!
MAINTENANCE
The IR head unit can be left outside during the season as long as it is mounted in a covered, protected
location.
During moderate adverse weather conditions, we recommend wrapping the head unit in plastic and
tape or a bungee cord. For extreme weather conditions, it is recommended that you remove the unit
from the wall bracket and store in a safe, dry indoor location.
When not in use for extended periods of time, the IR Head Unit can be easily removed from the wall
mounting bracket for storage indoors.
The halogen bulb is fragile'; be careful not to hit or jar the head unit.
Store in a dry location placing the head unit on a soft, cushioned surface.
Make sure the electrical cord is properly coiled and out of the way.
This infrared heating system is virtually maintenance-free! A few minutes to wipe down exposed
surfaces is all it takes.
Head UNIT & Aluminum Shield - use any non-abrasive cleaner and a soft cloth to wipe off debris and
dirt from the exposed surfaces of the aluminum shield and outer body of the head unit and outer grill.
NEVER spray any liquids or cleaners into the housing area where the halogen lamp is located.
Do not try to disassemble or clean the inner cavity where the Halogen bulb is located.
NOTE: for any maintenance on the head unit, please call our Customer Service help desk.
For halogen bulb replacement instructions, refer to information on the next page of this manual.

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BULB REPLACEMENT
INSTALLATION WARNINGS
Halogen Bulb Replacement
Contact the toll free customer hotline to order approved replacement bulbs and parts. Use ONLY approved original
equipment and replacement halogen bulbs to ensure safe, proper and maximum output operation of your heater.
NOTE: Do NOT touch the new halogen lamp with your bare fingers. Oils from your hand could reduce the life of the lamp
by causing a heat spot. We recommend using clean cotton or plastic gloves to handle the lamp. A clean paper towel will also
work.
MAKE SURE THE HEATER IS TURNED OFF AND DISCONNECTED FROM THE ELECTRICAL OUTLET BEFORE YOU BEGIN!!!!
TO REPLACE THE HALOGEN BULB:
1. Ensure the heater is unplugged from the wall outlet. Remove the head unit assembly from the telescopic pole.
2. Remove screws from each end of the head unit and pull off end plates (#2). Note the placement of the 2 small sheet metal
screws on each end plate. Also note end plate side with beveled holes faces outward when re-assembled.
3. Pull out and remove the left and right front air vent panels and protective wire grill (#3). Note the position of end clips on
vent panel. They must be aligned as close to the end connectors of lamp tube as possible when re-assembled. Pull or push
into place as needed. DO NOT allow metal parts to touch the actual lamp tube when re-assembled.
4. Gently pull out entire old bulb assembly from the clips at the terminal connection ends (#4 & 5). Slide and lift the
connection ends out from the friction clips by gently pushing apart the clips. Unscrew wire leads from terminal. Remove entire
old bulb assembly.
5. Using gloves, gently re-insert connection ends of the NEW bulb assembly into the friction clips (#4). Pull apart the clips
slightly and gently push the connectors into place. Do not allow the metal clips to touch the bulb tube. The clips should be
about at the center point of the end connectors.
6. Re-install the safety grill (fits along grooves in housing body), then re-insert the vent panels by gently pushing the end
clips into housing body. Align clip ends close to the lamp end connectors and push into place. Re-attach end plates making
sure the side with beveled holes faces out.

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TROUBLESHOOTING
TROUBLESHOOTING
Problem Possible Solution
Check electrical plug connection at wall outlet for a complete, snug fit.
Check to make sure unit is on a dedicated electrical circuit.
Make sure unit is on flat ground and tilt switch is LEVEL/horizontal with the ground.
Unit fails to turn on Make sure ON/OFF power switch on pole is in ON position.
If unit is plugged into wall outlet wired to a wall switch, make sure switch is in ON
position.
Reset safety tilt switch. Unplug unit from wall outlet and re-position on flat, level
surface. Plug heater back in to outlet.
Damaged halogen bulb. Contact Customer Service.
Head unit is loose/
wobbly Tighten connecting bolts/nuts at swivel bracket.
Head unit is hard
to adjust Loosen connecting bolts/nuts at swivel bracket.
Smoke appears from
head unit Unplug IMMEDIATELY and contact Customer Service
Weak output from
halogen bulb
Life span of bulb has been reached, or bulb has been damaged. Contact Customer
Service for assistance. NOTE: this product comes with a limited 1-year warranty.
After the warranty period, you may purchase replacement bulbs from
www.balkenehome.com at the lowest cost available.

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