Fisher & Paykel DW24U2I User manual

USER GUIDE
GUIDE D’UTILISATION
US CA
DISHWASHER
DW24U2I and DW24U6I
models
LAVE-VAISSELLE
Modèles DW24U2I et
DW24U6I

1
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject to
change at any time. For current details about model and specification availability in your
country, go to our website fisherpaykel.com or contact your local Fisher&Paykel dealer.
CONTENTS
Introduction 3
Safety and warnings 4
Operating instructions 7
Caring for your dinnerware 15
Loading advice 16
Water hardness and dishwashing 18
Wash programmes and detergent quantities 19
Adding detergent 20
Using rinse aid 21
After the wash 22
Care and cleaning 23
Fault codes 26
Troubleshooting 28
Wash programme data 31
loading the dishwasher 33
Warranty and Service 34
loading the dishwasher 71
EN

3
This user guide is an accompaniment to your ‘Quick start guide’ which is included
with your dishwasher.
For operating instructions, see your ‘Quick start guide’. If you no longer have your
‘Quick start guide’, you can download it from our local website, listed on the backcover.
Refer to your ‘Quick start guide’ for information on:
 Starting a wash
 Wash programs and when to use them
 Controls
 Racking features.
INTRODUCTION EN

4
SAFETY AND WARNINGS
! WARNING!
Electric Shock Hazard
Read and follow the safety and warnings outlined in this user guide
before operating this appliance.
Failure to do so can result in death, electric shock, fire or injury to persons.
Use this appliance only for the intended purpose as described in the user guide.
IMPORTANT SAFETY INSTRUCTIONS
WARNING!
When using your dishwasher, follow basic precautions, including the following:
 Read all instructions before using the dishwasher.
 The information in this manual must be followed to minimise the risk of fire or
explosion or to prevent property damage, personal injury or loss of life.
 Use the dishwasher only for its intended function as described in this user guide.
 This appliance is intended to be used in household and similar applications such as:
–staff kitchen areas in shops, offices and other working environments;
–farm houses;
–by clients in hotels, motels and other residential type environments;
–bed and breakfast type environments.
 NSF 184-Certified residential dishwashers are not intended for licensed food
establishments.
 Use only detergents or rinse aid recommended for use in a domestic dishwasher
andkeep them out of reach of children.
 Check that the detergent dispenser is empty after the completion of each
washprogram.
 When loading items to be washed, locate sharp items so that they are not likely
todamage the dishwasher and load sharp knives with the handle up to reduce the
riskofcut-type injuries.
 Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.
 Do not touch the filter plate (the metal disc in the dishwasher base) during or
immediately after use, as it may be hot from the heater plate underneath.
 Do not tamper with the controls.
 Do not abuse, sit in, stand on the door or dish rack of the dishwasher.
 Do not lean on the adjustable racks or use them to support your body weight.
 To reduce the risk of injury, do not allow children to play in or on the dishwasher.
 Under certain conditions, hydrogen gas may be produced in a hot water heater system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If thehot water system has not been used for such a period, before using the
dishwasher, turn on all hot water taps and let the water flow from each for several
minutes. Thiswill release any accumulated hydrogen gas. As the gas is flammable,
donot smoke or use an open flame during this time.
 Remove the door to the washing compartment when removing an old dishwasher
from service or discarding it.

5
SAFETY AND WARNINGS
 Some dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children away from the
dishwasher when the door is open. Check that the detergent receptacle is empty
aftercompletion of the wash cycle.
INSTALLATION
 This dishwasher must be installed and located in accordance with the Installation
instructions before it is used. If you did not receive Installation instructions with your
dishwasher, you can order them by calling your Authorised Repairer or download
them from our local Fisher&Paykel website, listed on the back cover.
 Installation and service must be performed by a qualified technician.
 If the power supply cord is damaged, it must be replaced by a dealer or Authorised
Repairer or a similar qualified trades person in order to avoid a hazard.
 Ensure the dishwasher is secured to adjacent cabinetry using the brackets provided.
Failure to do so may result in an unstable product, which may cause damage or injury.
 Do not operate this appliance if it is damaged, malfunctioning, partially disassembled
or has missing or broken parts, including a damaged power supply cord or plug.
 Do not store or use petrol, or other flammable vapours and liquids in the vicinity of
the dishwasher.
 Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
 Make sure that the power supply cord is located so that it will not be stepped on,
tripped over or otherwise subject to damage or stress.
 Do not install or store the dishwasher where it will be exposed to temperatures below
freezing or exposed to weather.
 Do not use an extension cord or a portable electrical outlet device (eg multi-socket
outlet box) to connect the dishwasher to the power supply.
WARNING!
 Improper connection of the equipment-grounding conductor can result in a risk
ofelectric shock.
 Check with a qualified electrician or service representative if you are in doubt as
towhether the appliance is properly grounded.
 Do not modify the plug provided with the appliance; if it will not fit the outlet,
haveaproper outlet installed by a qualified technician.
GROUNDING
 This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least resistance
for electric current.
 Thisappliance is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is installed
and grounded in accordance with all local codes and ordinances.
 If the dishwasher is installed as a permanently connected appliance:
This appliance must be connected to a grounded metal, permanentwiring system,
or an equipment-grounding conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on theappliance.
EN

6
SAFETY AND WARNINGS
MAINTENANCE
 Disconnect the appliance from the power supply before any cleaning or maintenance.
 When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage.
 Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this user guide.
 We recommend that you contact Customer Care to arrange service.
See your ‘Serviceand warranty’ booklet for contact details.
 Keep the floor around your appliance clean and dry to reduce the possibility
ofslipping.
 Keep the area around/underneath your appliance free from the accumulation
ofcombustible materials, such as lint, paper, rags and chemicals.
OPERATION
 Do not open the dishwasher while it is in operation. There is a risk of being sprayed
with hot water. Do not open the door fully until the spray arms have stopped rotating.
 The door should not be left in the open position as this could present a
trippinghazard.
 The water inside the dishwasher is not suitable for drinking.
 The dishwasher must be used with the filter plate, drain filter and spray arm(s)
inplace. To identify what these parts are, see drawings in section ‘Care and Cleaning’
of this user guide.
 Do not operate this dishwasher if it is damaged, malfunctioning, partially
disassembled or has missing or broken parts, including a damaged power supply cord
or plug.
 Household appliances are not intended to be played with by children. Children of
less than 8 years old must be kept away from the appliance unless continuously
supervised. This appliance can be used by children aged from 8 years and above,
andpersons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge, if they have been given supervision or instruction
concerning the use of the appliance in a safe way and they understand the
hazardsinvolved.
 Cleaning and user maintenance shall not be done by children without supervision.
 Do not allow children to play inside, on or with this appliance or any
discardedappliance.
 If a dishwasher cleaner is used, we would strongly recommend a wash program
with detergent should be run immediately afterward, to prevent any damage to
thedishwasher.
 The dishwasher is designed for washing normal household utensils. Items that are
contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline
chemicals are not to be washed in the dishwasher.
 If the dishwasher is not being used for long periods of time, turn the electricity
andwater supply to the dishwasher off.

7
OPERATING INSTRUCTIONS
Controls and starting a wash
Start a wash programme
1
Open the door to turn ON the dishwasher.
– The display will show the wash programme time.
2
Select desired wash programme on the dishwasher control panel.
– The default cycle when you first turn the dishwasher on is Eco.
– After the first wash the dishwasher will remember the last programme used.
3
Select a wash modifier (for DW24U6I models only). The selected wash modifier
indicator will be lit. (see ‘Selecting wash modifiers’).
4
Press and close the door to start the wash programme
Pause and restart a wash programme
1
Open the door carefully to pause the programme. The time remaining will flash
andthepause beep will sound while the dishwasher is paused.
IMPORTANT!
There is a risk of being sprayed with hot water. Do not fully open the door until
thespray arms have stopped rotating.
2
Load, remove, or rearrange any dishes if needed.
3
Touch button and close the door in 4 seconds to restart the programme.
If the dishwasher is not restarted within 7 minutes, it will then beep until the cycle
isrestarted.
Cancel or change a wash programme
1
Open the door carefully to pause the programme.
2
Touch and hold to cancel the programme.
3
Touch any button to turn the dishwasher back on, and follow the steps
above ‘To start a wash programme’.
EN

8
OPERATING INSTRUCTIONS
Setting delay start
This feature can delay the start of a wash programme by 1 to 12 hours.
1
Load the dishes, add detergent and close the door.
2
Open the door to turn the dishwasher on.
3
Check that the display shows the wash programme you require.
If not, see instructions for ‘Changing the wash programme’.
touch and hold
4
Touch and hold
– The ‘Delay start’ indicator will light up and the display will show the
delay time (hours).
5
Touch again to increase the number of hours you wish to delay the wash by
(1hr – 12hr in hour steps).
Note: Scrolling past 12 hours will exit ‘Delay start’.
6
Press and hold to start delay. The display will countdown in hours.
The wash programme will automatically start when the delay time is over.
– The ‘Delay start’ indicator will be on when ‘Delay start’ begins its countdown.
– If the door is open when the countdown is finished, the dishwasher will beep
andthedisplay will flash. After 7 seconds the dishwasher will turn off.
Cancel Delay start
Touch until the delay hour is 12h, then press start button again to cancel delay.

9
OPERATING INSTRUCTIONS
Setting wash modifiers (DW24U6I models only)
Along with setting the wash programme, you may select one of the following the
additional options:
 Extra dry: Increases the wash temperature and the length of the drying phase for
improved drying performance. This is especially useful for plastic items.
 Quick: Uses additional water and energy for a faster wash time, while maintaining
washperformance.
 Sanitize: Raises the water temperature during the rinse phase to sanitize dishes.
Idealfor washing items such as baby bottles and preserving jars.
Set a wash modifier
1
After selecting your wash programme, touch to select desired wash modifier.
Thewashmodifier indicator will light up.
2
Touch once to start the wash.
3
Close the door.
Note: multiple modifiers can be selected depending on the cycle selected.
WASH PROGRAMME MODIFIER AVAILABLE
Auto –––
Medium Extra Dry Quick Sanitize
Eco –––
Fast Extra Dry – Sanitize
Heavy Extra Dry Quick Sanitize
Delicate Extra Dry Quick –
Rinse –––
Cancel Wash modifier
Touch modifier again. The wash modifier indicator will go out.
EN

10
OPERATING INSTRUCTIONS
Setting wash modifiers (DW24U6I models only)
Using sanitize
The sanitize wash modifier adjusts the wash programme to meet the conditions
requiredby Section 6, NSF 184 for sanitization to occur.
While sanitize is running, the wash programme is monitored to ensure that these
conditions are met.
IMPORTANT!
 For sanitization to occur, the temperature of the water needs to reach 700C/1580F.
Check that all items in the dishwasher are dishwasher safe before running the
sanitize modifier.
 If the wash is interrupted or the water supply is turned off during the cycle, then
the heating conditions for sanitization may not be met. You may need to run the
cycle again to ensure sanitization of your dishes.
 Only cycles utilising the sanitize wash modifier are designed to meet the
conditions required by Section 6, NSF 184. Other wash programs may not reach
the temperatures required for sanitization to occur. See table on previous page
for wash programs that have sanitize available
At the end of a wash programme with sanitize, always check the display to make
sure that sanitization has been successful.
If sanitization has been successful:
 The dishwasher will beep
0will show in the display
After 30 seconds the display will turn off.
If sanitization has not been successful:
 An alert will sound
 An alert code will show in the display
 The sanitize indicator will not be lit.

11
OPERATING INSTRUCTIONS
Setting a 1/2 load (DW24U6I models only)
Half load option
 If you don’t have a full load of dishes to wash, you can choose to use the 1/2
load option. This may be useful if, eg you only wish to wash the breakfast dishes.
Thedishesshould fill only half the dishwasher, but may be placed in both upper
andlower baskets.
 This option is available with the following wash programmes and modifiers:
WASH PROGRAMME
AVAILABLE WITH 1/2 LOAD MODIFIER AVAILABLE WITH 1/2 LOAD
Medium Extra Dry Sanitize
Eco – –
Heavy Extra Dry Sanitize
Delicate Extra Dry –
Select 1/2 load
Open the door to turn the dishwasher on.
1
Select a wash programme, and select a wash modifier (if required).
2
Touch half load. The half load indicator will light up.
Cancel 1/2 load
1
Touch half load
– The half load indicator will go out.
Note: 1/2 load cannot be cancelled while a wash programme is running.
EN

12
OPERATING INSTRUCTIONS
User preference settings
These allow you to:
 Change the rinse aid setting or turn rinse aid on or off.
 Turn the beeps on or off.
 Turn the cavity light on or off (DW24U6I models only)
 Turn the floor light on or off (DW24U6I models only)
Change the rinse aid setting
1
Open the door to turn the dishwasher on.
2
Touch and hold and Rinse until a beep sounds to enter the user preference menu.
Thedisplay will show the current Rinse Aid setting.
– Rinse flashes when in preference option mode.
3
Touch to scroll between rA1 (minimum dispense) to rA6 (maximum dispense) or
rA- (rinse aid off).
4
Touch Rinse to move on to the next setting or touch and hold until a beep sounds
toexit the user preference menu.
Turn the Beeps on or off
This turns off all sounds on the dishwasher (except for fault alerts).
1
Make sure the dishwasher is on.
2
Touch and hold and Rinse together until a beep sounds to enter the user preference
menu. The display will show the current Rinse Aid setting.
3
Touch Rinse to scroll to the Beeps menu.
4
Touch to toggle between bPo (Beeps On) and bP- (Beeps Off)
5
Touch and hold until a beep sounds to exit the user preference menu.

13
OPERATING INSTRUCTIONS
User preference settings (DW24U6I models only)
Turn the Cavity Light on or off
1
Make sure dishwasher is on.
2
Touch and hold and Rinse until a beep sounds to enter the user preference menu.
Thedisplay will show the current Rinse Aid setting.
– Rinse flashes when in preference option mode.
3
Touch Rinse to scroll to the Cavity Light menu.
4
Touch to toggle between CLo (Cavity Light On) and CL- (Cavity Light Off).
5
Touch and hold until a beep sounds to exit the user preference menu.
EN

14
OPERATING INSTRUCTIONS
User preference settings (DW24U6I models only)
Turn the Floor Light on or off
1
Make sure the dishwasher is on.
2
Touch and hold and Rinse together until a beep sounds to enter the user preference
menu. The display will show the current Rinse Aid setting.
3
Touch Rinse to scroll to the Floor Light menu.
4
Touch to toggle between FLo (Floor light On) and FL- (Floor light Off)
5
Touch and hold until a beep sounds to exit the user preference menu.
FLOOR LIGHT LOGIC
No light No wash cycle running
Solid light Wash cycle is running
Slow flashing Wash cycle is paused
Fast flashing Washer has a fault

15
CARING FOR YOUR DINNERWARE
The combination of high temperatures and dishwasher detergent may cause damage
to some items if they are washed in the dishwasher. Remember, if in any doubt about
any aspect concerning items washed in the dishwasher, follow the instructions from the
manufacturer of the items, or wash the item by hand.
IMPORTANT!
Never put highly absorbent materials, such as sponges and towels in your dishwasher.
Do not put dishes or cutlery that have been soiled by tobacco ash, wax, lubricating
grease or paint in your dishwasher.
Cutlery and silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing
caused by some foods. Silver items should not come into contact with stainless steel,
eg other cutlery. Mixing these items can cause staining. Remove silver cutlery from the
dishwasher and hand dry immediately after the programme has finished.
Aluminium
Aluminium can be dulled by dishwasher detergent. The degree of change depends on
the quality of the item.
Other metals
Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend
to stain. Wash these items by hand.
Woodware
Wooden items are generally sensitive to heat and water. Regular use in the dishwasher
may cause deterioration over time. If in doubt, wash by hand.
Glassware
Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware
may etch that is, become opaque. You may prefer to wash these items by hand.
Plastic
Some plastic may change shape or colour with hot water. Check the manufacturer’s
instructions about washing plastic items. Washable plastic items should be weighted
down so they do not flip over and fill with water or fall through the basket during
the wash.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern
painted over the glaze, gold rims or hand-painted china may be more sensitive to
machine washing. If in doubt, wash by hand.
Glued items
Certain adhesives are softened or dissolved in machine washing. If in doubt, wash
by hand.
EN

16
LOADING ADVICE
Loading your dishwasher
 Place items so that water coming from the rotating spray arms below can reach all
areas. Especially items on the foldaway cup racks. Wash performance will be reduced
ifit can’t.
 Ensure glass and other fragile items are stable, so that they do not accidentally topple
and break during the wash.
 Any flimsy or light plastic items should be either weighted down or placed on the cup
racks or in the cutlery tray.
 Ensure there are no dishware items that will stop the spray arms from rotating.
 Overcrowded loading which can result
to wash water not reaching some of the
dinnerware.
 Cups, glasses and bowls must have
their openings facing down.
 The plates are nesting together and wash
water may not get through.
 Ensure cutlery and utensils are not
nesting or stuck together. Theyneed to
be evenly spread out.
 Ensure large utensils are not jammed
against the door as this may stop the
detergent dispenser from opening.

17
 The large mug below is blocking
wash water reaching the mug on the
cuprack.
 Handle of knife is blocking the
dispenser door from opening.
 Locate sharp items so that they are not
likely to injure the user or damage the
door seal.
 Sharp or pointed items must be placed
horizontally or with sharp edges/points
facing down to avoid risk of injury.
 Maximum plate height is 260mm.
 Ensure cutlery has not fallen through
the base rack and stopped the spray
arms from rotating.
 Large utensils should be placed on
the foldaway cup racks so they do not
become dislodged and stop the spray
arms from rotating.
 Check the bottom of the cutlery basket
to ensure sharp or pointed items have
not come through as they may stop
spray arm rotation.
LOADING ADVICE EN

18
WATER HARDNESS AND DISHWASHING
What is water hardness?
Hard water is water with a high concentration of minerals such as calcium and
magnesium. In soft water, this concentration is low. Water hardness varies by
geographical location.
How does water hardness affect dishwashing?
 Hard water can be detrimental to the performance of your dishwasher.
Overtime,glassware washed in hard water will become opaque and dishes will
becomespotted or covered in a white film. Using very hard water can cause dishwasher
parts to fail over time.
 Naturally soft or softened water has no detrimental effects if used with the correct
amount of detergent. However, excess detergent combined with hot, soft water may
cause irreversible etching on glassware. Etching first appears as a rainbow-coloured film
and—if allowed to continue—can make glassware permanently opaque.
What can I do to minimise any detrimental effects?
Contact your local water company to find out about water hardness in your area.
If your home has hard water …
 Increase the amount of detergent used.
 Use a detergent with high phosphate content. Phosphate softens the water and
thisimproves wash results. You could also try using multi-purpose tablets.
 Use rinse aid. We recommend you turn the rinse aid on and to at least setting 5
tohelpimprove wash performance.
 Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up
oflimescale deposits in your dishwasher.
IMPORTANT!
We recommend fitting a water softener to the household water supply.
If the water hardness in your home is above 250 ppm/14.6 gpg, a water softener
hasto be fitted to maintain the performance of your dishwasher.
If your home has naturally soft water or a water softener fitted
 Avoid using too much detergent. Follow the quantity recommendations on the
following page.
 Ensure the dishwasher is not overloaded and water can reach all the dishes.

19
WASH PROGRAMMES AND DETERGENT QUANTITIES
 The quantities in the table below are for powdered detergent and typical levels of
soiling. If your home has softer or harder water, or to suit the particular load, you may
need to adjust these quantities.
 If you are using tablets, follow the tablet manufacturer’s recommendations.
 The indicator light will show which option has been selected.
 For pre-wash place detergent in recess on top of the closed dispenser.
PROGRAMME RECOMMENDED LOAD
QUANTITY OF POWDERED DETERGENT
FOR EACH COMPARTMENT (GRAMS)
Main Wash Pre-Wash
Auto Thedishwasher
automatically selects the
optimum washprogramme
20 – 35 g
depending
on soils none
Heavy Heavily soiled pots, pans,
baking dishes 35 g 5 g
Medium Dishes that are quite
heavily soiled or food soils
that have been left to dry
overnight
35 g 5 g
Eco Normally soiled dishes
for optimum energy and
waterusage
Note: Eco was used to rate
energy efficiency of this
diswasher.
25 – 30 g 5 g
Fast Very lightly soiled
mixeddishes 20 g none
Delicate Lightly soiled delicate
(egheat-sensitive) items 20 g none
Rinse Prevents odours and soils
drying on dishes before
they are washed none none
EN

20
IMPORTANT!
 Only use detergents recommended for automatic dishwashers.
 Dishwasher detergents are strongly alkaline. They can be extremely dangerous
ifswallowed. Avoid contact with the skin and eyes and keep children and infirm
persons away from the dishwasher when it is open. Check that the detergent
dispenser is empty after completion of each wash programme.
 Never sprinkle or pour detergent directly onto any item in the dishwasher.
Detergentand dishwasher tablets should not be in direct contact with dishes
orcutlery.
 Do not use hand washing liquids, soap, laundry detergents or disinfectants,
asthesewill damage the dishwasher.
Filling the detergent dispenser
1
Add detergent or tablet into the detergent dispenser. If you are using powdered
detergent, see the recommended quantities on the previous page. The ‘15’ and ‘25’
markings in the main wash compartment correspond to grams of powdered detergent.
2
Remove any excess detergent from the edges of the dispenser.
3
Slide the cover to shut. It will click into place. The detergent will automatically be
released into the dishwasher during the wash programme.
IMPORTANT!
Take care when opening the dispenser to prevent the cover snapping open on
your fingers.
Pre-wash compartment
ADDING DETERGENT
Open the cover here
Main wash compartment
Rinse aid compartment