Fisher & Paykel ActiveSmart E372B Mounting instructions

NZ AU GB IE EU AE HK SG
ActiveSmart™ refrigerator
Ice & Water and non-Ice & Water
E372B, E402B, E442B &
E522B models
RF372B, RF402B, RF442B, RF522B,
RF522W, RF522A, RF610A &
RF540A models
Installation instructions
and User guide

1
Contents
Important!
SAVE THESE INSTRUCTIONS
The models shown in this User Guide may not be available
in all markets and are subject to change at any time. For
current details about model and specification availability
in your country, please visit our website listed on the back
cover or contact your local Fisher & Paykel dealer.
Note that the word “refrigerator”, throughout this User
Guide, refers to combination refrigerator/freezer products.
Introduction 2
Safety and warnings 3
Installation instructions 7
Moving or storing your appliance 21
Soft closing door 22
ActiveSmart™ operating instructions 23
External display (Ice & Water models) 27
Using your water dispenser (Ice & Water models) 28
Water filter (Ice & Water models) 29
Using your ice maker (Ice & Water models) 31
Manual ice system (non-Ice & Water models) 33
ActiveSmart™ special features (all models) 34
Cleaning care – Exterior 36
Cleaning care – Interior 38
Cleaning care 39
Storing food in your refrigerator 41
Storing food in your freezer 43
Defrosting food in your refrigerator 45
User warnings and sounds 46
Troubleshooting 47
Manufacturer’s Warranty 51
Customer Care 53
European directive 2012/19/EU on Waste Electrical and
Electronic Equipment (WEEE) 55
Filter performance data sheet 56
Registration
Register your product with us so we can provide
you with the best service possible.
To register your product visit our website:
www.fisherpaykel.com

2
Thank you for buying a Fisher & Paykel ActiveSmart™ refrigerator.
At Fisher & Paykel we are very proud of this refrigerator. This refrigerator combines size and
storage space with the latest features and functions.
Thousands of hours of food care research and refrigeration experience has been programmed
into your refrigerator to give you the best possible performance.
We hope you enjoy your new refrigerator.
Note: non-Ice & Water models do not have an external water dispenser.
Refrigerator French door
and freezer drawer
Refrigerator door
and freezer door
Refrigerator door
and freezer drawer
Introduction

3
WARNING!
Electric Shock Hazard
Read and follow the SAFETY AND WARNINGS outlined
in this User Guide before operating this appliance.
Failure to do so can result in death, electric shock, fire or
injury to persons.
R600a
This refrigerator contains flammable refrigerant
isobutane (R600a).
Use this appliance only for its intended purpose as described in this
User Guide.
Important safety precautions
Warning
When using this appliance always exercise basic safety precautions
including the following:

This appliance is not intended for use by persons (including children
under the age of 8 years) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.

Young children should be supervised to ensure they do not play with
the appliance.

The manufacturer’s installation instructions for product and cabinetry
ventilation must be followed when installing the appliance.

To avoid hazard due to instability of the appliance refer to the
stability bracket and leaflet supplied.
Safety and warnings

4Safety and warnings

Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.

Do not use mechanical devices or other means to accelerate the
defrosting process.

Do not damage the refrigerant circuit.

In case of damage to the refrigerant circuit, ventilate the area
by opening all windows. Do not operate electrical equipment or
any other equipment that may produce arcs, sparks or flames
in the area. Contact your Fisher & Paykel Authorised Repairer
immediately to arrange for the appliance to be repaired.

It is hazardous for anyone other than an authorised service
person to service this appliance. In Queensland the authorised
service person must hold a gas work licence or authorisation for
hydrocarbon refrigerants to carry our service or repairs which
involve removal of covers.
Electrical

This appliance must be installed in accordance with the installation
instructions before use.

To allow disconnection of the appliance from the supply after
installation, incorporate a switch in the fixed wiring in accordance
with the wiring rules.

Never unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet.

Do not plug in any other appliance at the same power point as your
refrigerator or use extension cords or double adapters.

Repair or replace immediately all electric service cords that have
become frayed or otherwise damaged. Do not use a cord that
shows cracks or abrasion along its length or at either the plug or
appliance end.

If the power supply cord is damaged, it must only be replaced by
your Fisher & Paykel Authorised Repairer because special purpose
tools are required.

5
Safety and warnings

When moving your appliance away from the wall, be careful not to
roll over or damage the power cord.

Do not use electrical appliances inside the food storage
compartments of the appliance.
Important!
Your refrigerator is designed to operate for many years without
the need for service checks. However, if your refrigerator is
malfunctioning, have it attended to by your Fisher & Paykel
Authorised Repairer as soon as possible. All electrical repairs must
be carried out by an adequately trained service technician or
qualified electrician.
Cleaning

Many commercially available cleaning products contain solvents
that may attack the plastic components of your refrigerator and
cause them to crack.

Avoid using anti-bacterial cleaning products on either the interior
or exterior of the cabinet as they may cause rusting of metal
components and cracking of plastic components.

Please refer to the ‘Cleaning care’ section of this user guide for
further information.
Disposal

Extreme care must be taken when disposing of your old appliance
to avoid hazards:
– The flammable refrigerant gas must be safely removed.
– The thermal insulation foam in this appliance contains
flammable insulation blowing gases, any exposed foam may be
highly flammable and must be carefully treated during disposal.
– The doors and panels should be removed and the shelves left in
place so that children may not easily climb inside.

6Safety and warnings

Your Fisher & Paykel Authorised Repairer will be able to give advice
on environmentally friendly methods of disposing of your old
refrigerator or freezer.
Storing food and drinks

Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.

Never store volatile or flammable materials in your refrigerator as
they may explode.

Never freeze liquids in glass containers. Liquid expands during
freezing, which may cause the container to explode.

Never freeze carbonated drinks. They may explode.

Do not consume food if it is too cold. Food removed from the
freezer compartment may be cold enough to cause damage when
brought into contact with bare skin, eg frozen ice cubes.
Power failure – food safety

Do not refreeze frozen foods that have thawed completely. The
food may be dangerous to eat. Follow the recommendations below
if you discover food in your freezer has thawed:
– Ice crystals still visible – food may be refrozen but should be
stored for a shorter period than recommended.
– Thawed but refrigerator cold – refreezing generally not
recommended. Fruits and some cooked food can be refrozen but
use as soon as possible. Meat, fish, poultry – use immediately or
cook then refreeze. Vegetables – discard as they usually go limp
and soggy.
– Thawed and warmer than 5°C (41°F) – discard all food.

7
Installation instructions
Please follow the installation steps below to ensure your appliance operates correctly.
Power

The appliance must be installed so the plug is accessible.

To ensure that the appliance is not accidentally switched off, connect your refrigerator to its
own power point. Do not plug in any other appliance at this power point or use extension cords
and double adaptors, as the combined weight of both power cords can pull the double adaptor
from a wall outlet socket.

For power requirements, refer to the information on the serial plate located at the front bottom
right-hand side of the refrigerator when the door is open.

It is essential that the appliance is properly grounded (earthed).
Location

Your refrigerator should not be located in direct sunlight or next to any heat generating
appliance such as a cooktop, oven or dishwasher.
Ice & Water models

Your Ice & Water refrigerator must be installed by an authorised plumber or Fisher & Paykel
Authorised Repairer as incorrect plumbing can lead to water leaks.

Fisher & Paykel Appliances does not accept responsibility for damage (including water damage)
caused by faulty installation or plumbing.

8Installation instructions
Ventilation and installation – Freezer door models
(Ice & Water and non-Ice & Water)

To ensure adequate ventilation for your refrigerator or vertical freezer, see recommended
cabinetry dimensions below.

If integrating your refrigerator, please follow installation instructions provided with the
integration kits.
Flush with refrigerator door – 90° door rotation
PLAN VIEW
FLUSH WITH REFRIGERATOR CHASSIS – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR - 90° DOOR ROTATION
FRONT VIEW PROFILE VIEW
D
A
BC P
R
Q
Q
F
P M M
S
E
H/I
P M N
T
G
P M
K/L
O
J
Flush with refrigerator chassis – full door rotation
PLAN VIEW
FLUSH WITH REFRIGERATOR CHASSIS – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR - 90° DOOR ROTATION
FRONT VIEW PROFILE VIEW
D A
BC P
R
Q
Q
F
P M M
S
E
H/I
P M N
T
G
P M
K/L
O
J
Flush with refrigerator door – full door rotation
PLAN VIEW
FLUSH WITH REFRIGERATOR CHASSIS – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR - 90° DOOR ROTATION
FRONT VIEW PROFILE VIEW
D A
BC P
R
Q
Q
F
P M M
S
E
H/I
P M N
T
G
P M
K/L
O
J
PLAN VIEW
FLUSH WITH REFRIGERATOR CHASSIS – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR – FULL DOOR ROTATION
PLAN VIEW
FLUSH WITH REFRIGERATOR DOOR - 90° DOOR ROTATION
FRONT VIEW PROFILE VIEW
D A
BC P
R
Q
Q
F
P M M
S
E
H/I
P M N
T
G
P M
K/L
O
J
Note: these drawings and dimensions are also true for Ice & Water models.

9
Installation instructions
Product dimensions (mm)
E372B
RF372B
E402B
RF402B
E442B
RF442B
E522B
RF522B
A
overall height of flat door product 1620 1720 1720 1720
A
overall height of curved door product 1595 1695 1695 1695
A
overall height of curved door
with Ice & Water product n/a n/a n/a 1705
B
overall width of product 635 635 680 790
C
overall depth of flat door product
(excludes handle, includes evaporator) n/a 695 695 695
C
overall depth of curved door product
(excludes handle, includes evaporator) 715 715 715 715
Cabinetry dimensions (mm) (including minimum clearances)
D
inside height of cavity 1645 1735 1735 1735
Flush with refrigerator chassis – full door rotation
E
inside width 675 675 720 830
F
inside depth 620 620 620 620
Flush with refrigerator door – full door rotation
G
inside width 790 790 835 945
H
inside depth flush to curved door 680 680 680 680
I
inside depth flush to flat door n/a 695 695 695
Flush with refrigerator door – 90° door rotation
(for full drawer/shelf access, the doors need to be open past 90°)
J
inside width 745 745 790 900
K
inside depth flush to curved door 680 680 680 680
L
inside depth flush to flat door n/a 695 695 695
Minimum clearances
M
side clearance 20 20 20 20
N
side clearance – hinge side
flush with door – full rotation 135 135 135 135
O
side clearance – hinge side
flush with door – 90° rotation 90 90 90 90
P
rear clearance (incl. evaporator tray) 30 30 30 30
Q
vent – around top of cupboard (optional) 50 50 50 50
R
top clearance – above refrigerator cabinet 50 50 50 50
S
door clearance – hinge side
flush with chassis – full rotation 520 520 555 645
T
door clearance – hinge side
flush with door – full rotation 405 405 440 530

10
Installation instructions
RF522W
Ventilation and installation – Freezer drawer models
(Ice & Water and non-Ice & Water)
Flush with refrigerator chassis – full door rotation
Flush with refrigerator door – 90° door rotation
Flush with refrigerator chassis – full door rotation
Flush with refrigerator door – full door rotation
Flush with refrigerator door – 90° door rotation
Flush with refrigerator door – full door rotation
D
B C P
A
R
Q
Q
H/I
P M N P M
K/L
O
J
T
G
F
P M M
S
E
D
B
C P
A
R
Q
Q
H/I
P M N P M
K/L
O
J
T
G
F
P M M
S
E
D
B C P
A
R
Q
Q
H/I
P M N P M
K/L
O
J
T
G
F
P M M
S
E
D
B C P
A
R
Q
Q
H/I
P M N
P M
K/L
O
J
T
G
F
P M M
S
E
D
B C P
A
R
Q
Q
H/I
P M N
P M
K/L
O
J
T
G
F
P M M
S
E
D
A
B C P
R
Q
Q
F
P M M
E
S
H/I
P N N
G
T
K/L
P N O
J
D A
B C P
R
Q
Q
F
P M M
E
S
H/I
P N N
G
T
K/L
P N O
J
D A
B C P
R
Q
Q
F
P M M
E
S
H/I
P N N
G
T
K/L
P N O
J
D A
B C P
R
Q
Q
F
P M M
E
S
H/I
P N N
G
T
K/L
P N O
J
Note: these drawings and dimensions are also true for Ice & Water models.
RF522A/RF610A/RF540A

11
Installation instructions
To ensure adequate ventilation for your refrigerator see recommended cabinetry dimensionsbelow.
Product dimensions (mm) RF522W RF522A
RF610/
RF540A
A
overall height of product 1720 1720 1795
B
overall width of product 790 790 900
C
overall depth of product (excludes handle, includes
evaporator) 695 695 695
Cabinetry dimensions (mm) (including minimum air clearances)
D
inside height of cavity 1735 1735 1810
Flush with refrigerator chassis – full door rotation
E
inside width 830 830 940
F
inside depth 620 620 620
Flush with refrigerator door – full door rotation
G
inside width 945 1060 1170
H
inside depth flush to curved door –––
I
inside depth flush to flat door 695 695 695
Flush with refrigerator door – 90° door rotation
(for full drawer/shelf access, the doors need to be open past 90°)
J
inside width 900 1015 1125
K
inside depth flush to curved door –––
L
inside depth flush to flat door 695 695 695
Minimum clearances
M
side clearance 20 20 20
N
side clearance – hinge side flush with door – full rotation 135 135 135
O
side clearance – hinge side flush with door – 90° rotation 90 90 90
P
rear clearance (incl. evaporator tray) 30 30 30
Q
vent – around top of cupboard (optional) 50 50 50
R
top clearance – above refrigerator cabinet 50 50 50
S
door clearance – hinge side flush with chassis – full rotation 645 325 365
T
door clearance – hinge side flush with door – full rotation 530 210 250

12
Installation instructions
Connecting water (Ice & Water models only)
Contents of filter kit
1 1 x 4m (13ft) long x Ø6mm (¼”) tubing
2 1 x 200mm (8”) short Ø6mm (¼”) tubing
3 1 x pressure reducing valve (PRV)
4 1 x double sided foam
5 2 x locking keys
6 1 x water filter cartridge and head
7 1 x tap connection – 15 mm (½”) BSP
Water connection kit
1234567
Important!

It is imperative the pressure reducing valve (PRV) is fitted prior to the filter. If the PRV is not fitted
to the connection line, the Ice & Water features may not function in some circumstances.

The water connection to your Ice & Water refrigerator must be installed by an authorised plumber
or Fisher & Paykel Authorised Service Agent.

The water connection instructions below are intended only for the professional installer.

The new tubings supplied with the refrigerator are to be used, old tubings from old Ice & Water
connections should not be used.

Replacement parts are available through Customer Care or online at www.fisherpaykel.com (this
service is available to selected markets only).

13
Installation instructions
Installation precautions/warnings

DO NOT use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system.

WARNING – connect to potable water supply only.

DO NOT install on line pressure above 119 psi (827 kPa) or below 22 psi (150 kPa).

DO NOT use on hot water supply (100°F [38°C max.]).

DO NOT cut any length of tube shorter than 8” (200 mm).

DO NOT install near electrical wires or water pipes that will be in the path of drilling when
selecting the location of filter system.

DO NOT mount filter in such a position so that it will be struck by other items, such as
wastebaskets, etc.

DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure to light can
weaken plastic components.

DO NOT install in a location that is susceptible to freezing temperatures as damage to the
housing could occur.

DO NOT screw filter to the refrigerator.

DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling cavity.

AVOID contamination of pipes during installation.

DO NOT use copper tubing. The plastic tubing supplied should always be used.

DO NOT continuously dispense water for longer than 2 minutes.

14
Installation instructions
Connecting your water filter cartridge
1 Ensure the refrigerator is not plugged into a power supply.
2 Locate isolation tap for water connection – cold water feed
only (dishwasher or sink mixer taps). Tee and tap fitting
not supplied.
3 Connect the short 200 mm (8”) tubing to the outlet of the
PRV (blue collet) and the inlet connection of the water
filter cartridge (refer to Diagram1). Gently pull on both
ends to ensure it is locked.
4 Connect the long 6 mm (¼”) tubing to the outlet of the
water filter cartridge (refer to Diagram 2). Gently pull to
ensure it is locked.
5 Measure the required length of tubing to run from the PRV
to the water connection point (no less than 250 mm (10”)).
6 Cut from the long tube making sure the ends are square
and clean.
7 Connect the tubing to the tap connection and the
base of the PRV (white collet) and then to the tap
(refer to Diagram3). Take care not to over-tighten the
tap connection. Please note that the tap connection
supplied should fit most installation situations.
8 Connect one locking key to each side of the water
filter cartridge in between the cartridge and the
locking collet (refer to Diagram 4).
9 To flush the water filter of any trapped air, harmless
carbon fines and to also check for leaks, aim the end of the
tubing into a bucket, turn isolating tap on and run at least
10 litres (10 qt) of water through. Once complete, turn
isolating tap off.
10 Locate desired position for water filter noting carefully the
following points:

It is recommended to fit the water filter in a vertical
orientation with the water filter head at the top. This
will minimise water leakage when replacing cartridge.

Ensure the filter is in a convenient location to access
every 6 months for replacement. We suggest that
this location is beside the water filter supply tap in a
cupboard beside the refrigerator.

A minimum clearance of 64 mm (2 ½”) from the
bottomof the filter cartridge is required to perform
cartridge removal.

Do not screw the water filter to the refrigerator.
11 Attach double sided foam to the back of the water filter
head (refer to Diagram5). Write the date to be replaced on
the filter (date installed +6months). Remove double sided
foam backing and attach filter to the desired position as
located in step 10 (refer to previous page).
12 Run the 6 mm (¼”) tubing to the back of the refrigerator
ensuring there is enough tubing to pull the refrigerator
out for service.
Diagram 1
PRV connection
Diagram 2
Waterline connection
INLE
T
Diagram 4
Locking key
Diagram 3
Tap connection
Diagram 5
Double sided foam
attachment

15
Installation instructions
Diagram 7 Diagram 8
Important!

All connections must be checked for leaks.

Ensure 6 mm (¼”) tubing is routed away from sharp objects,
sharp corners (beware of kinking tube as this will stop water
flow), clear of the refrigerator unit compartment and not in a
location where it can be squashed.

Ensure all push-fit connections are firmly pushed into place.
The tube should be pushed in 16mm (⁄”) before reaching
thestop.

If tubing is removed at any point, re-cut the end and re-insert.
Tubing must be fully inserted to avoid leaks.

To remove tube from connection points, turn off the isolating
tap, push in the collet and gently pull tubing at the same time
(refer to Diagram 6).
Open rear compartment installation
1 Mark a line of 16 mm (⁄”) on the end of the tube. Firmly push the marked water tube into the
water (solenoid) valve located on the right hand side of the rear compartment until the marked
line is not visible (refer to Diagram 7). Beware of hot pipes.
2 Pull gently on tubing to ensure it is locked (refer to Diagram8).
3 The completed installation should look like Diagram9. Turn isolating tap on and check that all
connections are dry and free of drips.
4 Coil water line tubing behind the refrigerator and push into position being careful not to kink or
squash the water line running into the water (solenoid) valve.
Diagram 6
Diagram 9
Completed installation

16
Installation instructions
Rear compartment cover installation
1 Using the measurement guide located on the rear compartment cover. Mark out 16mm (⁄”),
onthe end of the tubing (refer to Diagram 10).
2 Firmly insert the marked water tube into the water (solenoid) valve until the marked line is not
visible (refer to Diagram 11).
3 Pull gently on tubing to ensure it is locked (refer to Diagram 12).
4 The completed installation should look like Diagram 13. Turn isolating tap on and check that all
connections are dry and free of drips.
5 Coil water line tubing behind the refrigerator and push into position being careful not to kink or
squash the water line running into the water (solenoid) valve.
The water filtration system is tested and certified by NSF International against NSF/ANSI
Standard 53 for the reduction of Asbestos, Atrazine, Benzene, Cyst, Carbofuran, Lead, Lindane,
Mercury, P-Dichlorobenzene, Toxaphene & Turbidity; against Standard NSF/ANSI 42 for
the reduction of Chlorine Taste and Odour and Nominal Particulate Class I to a capacity of
2,838Litres (750 gallons).
Diagram 13
Completed installation
Diagram 11 Diagram 12Diagram 10

17
Installation instructions
Before you start using your Ice & Water refrigerator
To flush the water filtration system

Ensure your refrigerator is switched on, and the isolation tap has been connected and turned on.

Run your water dispenser pad until water dispenses, this will displace trapped air in the water
tank and filter system. This will take at least 2 minutes. Once water has dispensed, rest the
dispenser pad for 2minutes.

Dispense and discard 4 litres (4 qt) of water, then rest the dispenser pad for a further 2 minutes.

Dispense and discard a further 4 litres (4 qt) of water. Failure to do this will result in excessive
dripping from your dispenser.

Please note, once installation is complete a few drips may appear out of the dispenser over the
next few days to clear the remaining trapped air.

Turn the ice maker on by pressing the button. The light above the button will be
illuminated when the ice maker is on.

Press and hold the , and buttons together for 4 seconds and then close the
refrigerator compartment door to force an ice maker cycle. The ice tray will flip twice. Repeat
to force another ice maker cycle. The ice tray will flip twice and spill water into the ice bin.
Empty the water, dry and replace the bin. Note that the ice tray will not flip until the refrigerator
compartment door is closed.

Please discard the first 3 harvests of ice (8 cubes per harvest).

Ensure your refrigerator has cooled for at least 2 hours before use.
You are now ready to enjoy ice and water from your refrigerator.
Water dispenser

18
Installation instructions
Your Fisher & Paykel ActiveSmart™ refrigerator
is fitted with front and rear rollers, designed
for moving the product in the forwards and
backwards direction.
Avoid moving the product in a sideways direction
as this may damage the rollers or the floor
covering/surface.
A Your refrigerator will arrive with the front feet
wound up making moving the product into its
final location a simple task.
B Roll the refrigerator into its final position making
sure there is the correct air gap between the
product and surrounding cabinetry.
C Adjust the front feet down until the refrigerator is leaning
backward with the front approximately 10 mm (½”) higher
than the back. This will ensure a good door closing action.
(Non French door models only)
D Aligning your refrigerator with cabinetry.

Align the sides of the refrigerator with the cabinetry by
adjusting the hinge side front foot.

Adjust the handle side foot until it touches the floor and
takes a small amount of weight.

Once the refrigerator is in place and aligned with
cupboards/alcove gently push on the front top and check
if the product is rocking or stable.
Levelling of refrigerator doors
(French door models only)

For uneven surfaces, front feet can be used to align the
2 doors.

If left hand door is too low, then unscrew the left hand
foot to lift up the cabinet until the two doors top edges
are aligned.

If right hand door is too low, then adjust the right hand
foot in the same way.
Even door alignment
Uneven door alignment
Raise the front of
the refrigerator
Lower the front
of the refrigerator
Adjusting refrigerator feet