Fisher & Paykel Refrigerator & Freezer User manual

User guide
Refrigerator & Freezer
New Zealand Australia USA Canada United Kingdom Europe Asia Pacific

3
Contents
General Operating Instructions – All Products
Important Safety Information 4
Installation - Four Essential Requirements 6
Moving or Storing Your Refrigerator 8
Door Conversion 9
Active Smart™ Refrigerators
Operating Instructions 11
Special Features 13
Maintenance 15
Cleaning Care 16
Cyclic and Compact Refrigerators
Operating Instructions 21
Special Features and Maintenance 22
Cleaning Care 23
Vertical Freezers
Operating Instructions 26
Chest Freezers
Operating Instructions 26
Special Features and Maintenance 27
Food Care – All Products
Storing Food in your Refrigerator 28
Storing Food in your Freezer 30
Problem Solving Checklist 32
Customer Care Information 34
Active Smart™ Models
635mm wide E331T, E372B, E381T, E402B, E411T, E415H
680mm wide E406B, E413T, E440T, E442B
790mm wide E521T, E522B
Cyclic and Compact Models
525mm wide P120, E169T, C170T, C190, E240B, E249T, C270
635mm wide C373, C450
Vertical Freezer Models
525mm wide N150, N210
635mm wide N308, N388
Chest Freezer Models
Slimline H215, H275, H320
Standard H160, H220, H280, H360, H510, H701

4
Important Safety Information
To reduce the risk of fire, electric shock, or injury to persons read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Use this appliance only for its intended purpose as described in this User Guide.
Warning
When using this appliance always exercise basic safety precautions including the following:
Danger
This appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure they do not play with the appliance.
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
– Take off the doors
– Leave the shelves in place so that children may not easily climb inside.
Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards. The
refrigerant gas must be safely removed and for the safety of young children, remove doors.
Your Fisher & Paykel Appliances Authorised Service Centre will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.
Electrical
This appliance must be properly installed in accordance with the installation instruction before it
is used.
Never unplug your refrigerator or freezer by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet.
Do not plug in any other appliance at the same power point as your refrigerator or freezer or use
extension cords or double adapters.
Repair or replace immediately all electric service cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug
or appliance end.
If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances
Authorised Service Centre because special purpose tools are required.
When moving your appliance away from the wall, be careful not to roll over or damage the
power cord.
Unplug your refrigerator or freezer before cleaning or replacing the lightbulb.

5
Important Safety Information
Storing Food and Drinks
Never store volatile or flammable materials in your refrigerator or freezer as they may explode.
Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the
container to explode.
Never freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. Food removed from the freezer compartment may be cold
enough to cause damage when brought into contact with bare skin e.g. frozen ice cubes.
Power Failure – Food Safety
Do not refreeze frozen foods that have thawed completely. Follow the recommendations below
if you discover food in your freezer has thawed:
1) Ice crystals still visible – food may be refrozen but should be stored for a shorter period than
recommended.
2) Thawed but refrigerator cold – refreezing generally not recommended. Fruits and some
cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use immediately
or cook then refreeze. Vegetables – discard as they usually go limp and soggy.
3) Thawed but warmer than 4˚C. Red meat can be cooked immediately and refrozen but use as
soon as possible. Discard all other frozen foods.
Do not refreeze frozen foods that have thawed completely. The food may be dangerous
to eat.
Cleaning
Many commercially available cleaning products contain solvents which may attack plastic
components of your refrigerator or freezer and cause them to crack. Please refer to the cleaning
care section of this booklet for further advice.
SAVE THESE INSTRUCTIONS

6
Installation - Four Essential Requirements
Please follow the steps for installation to ensure your appliance operates correctly.
1. Power
The appliance must be installed so the plug is accessible.
To ensure that the appliance is not accidentally switched off, connect your refrigerator or freezer
to its own power point. Do not plug in any other appliance at this power point or use extension
cords and double adaptors, as the combined weight of both power cords can pull the double
adaptor from a wall outlet socket.
For power requirements, refer to the information on the serial plate located at the front bottom
right-hand side of the refrigerator when the door is open.
It is essential that the appliance be properly grounded (earthed).
2. Location
Your refrigerator or freezer should not be located in direct sunlight or next to any heat
generating appliance such as a cooktop, oven or dishwasher.
3. Stability
It is important that all four corners of the refrigerator or freezer base are supported firmly on the
floor to eliminate any cabinet movement.
Installing the appliance on a soft or uneven or unlevel floor may result in twisting of the cabinet
and poor sealing of the doors. If the doors do not seal properly, warm air will enter
the food storage areas causing the temperature to increase, resulting in food spoilage and
food loss.
Before moving your refrigerator or freezer into its position, ensure that the adjustable front feet
are fully retracted by turning them anticlockwise, i.e. towards the right of the cabinet.
Position your refrigerator or freezer. Turn the adjustable feet clockwise, i.e. to the left, to lower
the adjustable front feet. Raise the front of the appliance until it is stable and the doors move
towards the closed position, on their own, when open.
The front levelling foot on the hinge side should take the majority of the weight of the cabinet
and the cabinet should be stable, i.e. cabinet should not rock or wobble.
Raise Lower

7
Installation - Four Essential Requirements
4. Ventilation and Installation
To ensure adequate ventilation for your refrigerator or vertical freezer, allow a minimum of 50mm
of airspace above the cabinet, 20mm on each side, and 30mm at the rear.
(See diagram 1). To ensure adequate ventilation for chest freezers, allow a minimum of 20mm of
airspace on each side of the cabinet, and 75mm at the rear.
The appliance is intended to be placed against a wall with a free distance not exceeding 75mm.
If integrating your refrigerator, follow installation instructions provided with the integration kits.
Ensure the front face of the bench is aligned to the front corner edge of the refrigerator door.
This will allow the door to fully open. (See diagram 2).
If placing the refrigerator in a corner allow 140mm clearance for the door to be able to open.
(See diagram 3).
Before Placing Food in the Fresh Food or Freezer Compartments
Remove all packaging. Ensure that all transit clips are removed from the refrigerator. These are
small rubber stops located at the back of the shelves.
Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to
cool to the appropriate temperature.
Clean the inside of the appliance with warm water and a little liquid detergent to remove
manufacturing and transportation dust.
The appliance may have an odour on its initial operation, but this will go when the refrigerator
and freezer have cooled sufficiently.
Energy Efficiency
Do not cover your appliances with any material that will prevent air from flowing around the
cabinet sides.
Do not leave the door open for any longer than is necessary.
Allow good clearances in front of the air ducts within the cabinet for maximum cold air
distribution.
Diagram 1
20mm
50mm
20mm
Diagram 2 Diagram 3
30mm
20mm
20mm
630mm
20mm
30mm
140mm
630mm
660mm

8
Moving or Storing Your Refrigerator
If your refrigerator or freezer is turned off for any reason, wait 10 minutes before turning it back
on. This will allow the refrigeration system pressures to equalise before restarting.
Moving Your Refrigerator
Turn off the appliance and unplug from the power point. Remove all food.
Turn the adjustable feet to the right as far as they will turn (see page 6).
Ease the refrigerator out of its position. Tuck the power cord away and tape the doors closed.
Tape the shelves in place. If the cabinet needs to be placed at an angle or laid down, carefully lay
it on its side (the right hand side when viewed from the front).
Relocate and install. If the appliance has been left on its side for any length of time, leave it
standing upright for at least 10 minutes before turning on.
Storing Your Refrigerator or Freezer
When storing your cleaned appliance, leave the door(s) open. This allows air to circulate and
prevents the build up of bacteria and moulds.
Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon
of baking soda to each 500 ml of water). Rinse with clean water.
Holiday Time
We recommend you leave your refrigerator or freezer operating while you are on holiday.

9
Door Conversion
If you need to hinge your door on the opposite side we
recommend that you call your local Fisher and Paykel Authorised
Service Centre or Dealer to make this conversion.
Active Smart™ refrigerators with silver handles need to be ordered
either with left or right opening doors and can not be interchanged.
All other models except those models listed below need to have an
appropriate conversion kit for your model refrigerator.
The kit is available from your Authorised Service Centre or Dealer.
Full instructions are included in the conversion kit.
If you have the following compact model refrigerators you
can change the door by following these instructions:
P120, C190, C270, N150, N210
Switch off the appliance and remove all the food stuffs and shelves
from the doors.
Remove the hinge cover from the top of the cabinet. This is
achieved by levering it up carefully from the front.
Remove the top hinge bracket screws using a ‘Philips’ screwdriver
and remove the top hinge bracket, ensuring that the door is held
firmly. (Refer Figure 1).
Open the door and lift it off.
Insert the plastic hinge plugs supplied with the installation kit into
the removed top hinge bracket holes. Remove the existing plastic
hinge plugs from the opposite side.
Tilt the refrigerator back, either right onto its back or lean it against
a wall, and unscrew both adjustable feet.
Remove the plastic bottom hinge bracket bolt holding the bottom
hinge bracket to the underside of the cabinet. Replace the bottom
hinge bracket bolt without the bottom hinge bracket.
Remove existing cap door closing from bottom hinge bracket.
On the opposite side remove the bottom hinge bracket bolt and fit
the bottom hinge bracket.
Note: that it is rotated so that it is a mirror image of itself on the
other side (refer Figure 2).
Replace the adjustable feet turning them as far as they will go.
Carefully stand the refrigerator upright again.
Figure 1
Figure 2

10
Door Conversion
Fit new cap door closing to bottom hinge bracket. The new
cap door closing is a mirror image of the existing part.
Remove the hinge hole covers from the ends of the door
using a narrow blade to prise them away from the door. The
hinge hole covers are the components without holes. Keep
them for re-use.
Move the hinge bearing on the door to the opposite side of
the top of the door (refer Figure 3).
Fit the new hinge bearing closing hook to the opposite side
of the bottom door. The new hinge bearing hook is a mirror
image of the existing part.
Remove the old hinge bearing closing hook from the door
(refer Figure 4).
Replace the door. Replace the top hinge bracket and secure
with the top hinge bracket screws making sure that the door
is square.
Figure 3
Figure 4
Hinge Hole
Cover
Hinge Bearing
Top Hinge
Bracket
Hinge Cover
Hinge Bearing
Closing Hook
Bottom Hinge
Bolt
Cap Door Closing Bottom Hinge
Bracket

11
Active Smart™ Operating Instructions
Models: 635mm wide E331T, E372B, E381T, E402B, E411T, E415H
680mm wide E406B, E413T, E440T, E442B
790mm wide E521T, E522B
Temperature Control
When the refrigerator is first turned on, the powerful cooling system will automatically cool both
refrigerator and freezer compartments to their set temperatures. This will take between 2 – 3 hours
depending on the temperature and humidity of the environment.
The two compartment temperatures are accurately and independently controlled and do not
change with the temperature or humidity of the surroundings; whether summer or winter.
If you wish to alter the temperature of either the fresh food compartment or freezer compartment, this
can be easily done by using the control panel located at the back of the fresh food compartment.
Control Panel To adjust temperatures
Fresh Food Compartment
The fresh food compartment light on the refrigerator diagram will be showing. The temperature
indicator illustrated by a thermometer will show the temperature setting for this compartment as
a series of lights.
The temperature may be altered by pressing the increase temperature or decrease temperature
buttons. One press on either of these buttons will produce a dimmer light which indicates a
small change in temperature.
Pressing either button twice gives a brighter light and indicates a greater change in temperature.
Fewer lights on the thermometer means a cooler temperature for the compartment selected.
Freezer Food Compartment
To adjust the freezer temperature press the compartment select button until the light flashes on
the freezer compartment indicator.
The freezer temperature can be altered by pressing the increase or decrease temperature buttons.
One press on either of these buttons will produce a dimmer light which indicates a small change
in temperature. Pressing either button twice gives a brighter light and indicates a greater change
in temperature.
Note: Successively pressing the compartment select button will automatically select between the
compartments, a return to the fresh food compartment will be accompanied by a longer beep.
When the door is reopened the control panel will return automatically to the fresh food
compartment setting.
Fresh food and freezer
compartment indicator
Compartment
select button
Increase temperature button
Decrease temperature button
Temperature
indicator (thermometer)

12
Active Smart™ Operating Instructions
Sabbath Mode
To activate the Sabbath mode press the compartment select button on the temperature control
panel for 10 seconds.
When the Product is in Sabbath Mode:
The light will not operate when the door is opened.
The door alarm will not operate.
The display will not be illuminated.
Opening the door will not affect the compressor or fans.
If the power to the refrigerator is turned off whilst in this mode, the product will continue in
Sabbath mode when the power is restored.
Sabbath mode will automatically de-activate 80 hours after activation.
To de-activate earlier than 80 hours press the compartment select button on the temperature
control panel for 10 seconds.
Normal Refrigerator Sounds
Active Smart™ refrigerators, with their excellent energy ratings and cooling performance, can
produce sounds somewhat different to your old refrigerator.
Normal Operational Sounds Include:
Fan air flow sound. Active Smart™ refrigerators have fans which change speed depending on
demand. During cooling periods, such as after frequent door openings, fans circulate the
cold air in the refrigerator and freezer compartments producing some air flow sound. This
is quite normal.
Cracking or popping which may sound like ice coming off the evaporator. This occurs when the
defrost function is operating.
Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling or
gurgling noise.
An audible hissing sound after closing the freezer door. This is due to the pressure difference
between the warm air that has entered the cabinet and suddenly cooled, and the outside air
pressure.
Other strange sounds may be heard for the following reasons:
– Cabinet not level
– Floor uneven or weak
– Bottles or jars rattling on shelves

13
Active Smart™ Special Features
Fruit and Vegetable Bins and Humidity Control Cover
The fruit and vegetable bins feature a unique cover which provides two functions:
The humidity cover seals the bins and provides a humid microclimate to extend storage times of
fruits and vegetables.
The humidity cover prevents condensation, which forms at high humidities, from dripping down
onto the fruit and vegetables. The ability to retain high humidity in the fruit and vegetable bin may
produce small amounts of water in the bottom of the fruit and vegetable bins. This can be wiped
out as required.
Fruit and Vegetable Bins and Humidity Slide (Where Fitted)
Each fruit and vegetable bin has a humidity adaptor control that can be adjusted to fruit or
vegetables depending on what is stored in the bins.
If possible try to store fruit and vegetables separately. This will help extend their storage life.
If there is a mixture of fruit and vegetables in the bin adjust the position of the control to the centre.
If there is too much water in the bins the control can be adjusted towards the setting with fewer drips.
Remember a small amount of water in the bins is beneficial for fruit and vegetable storage.
Ice Trays and Lid
To empty the ice cubes into the lid, hold the tray and lid together and twist to dislodge.
Refill the ice tray with water, place lid containing ice cubes on top and store in the freezer.
Ice cubes are best stored in a closed container or plastic bag as they readily absorb odours and
tastes from other foods.
Deodoriser (Where Fitted)
A deodoriser is fitted to remove unpleasant odours from the refrigerator. It is located behind the
duct cover in the fresh food compartment and will last for the life of your fridge.
Door Alarms
If the fresh food compartment door is left open the alarm will beep after 90 seconds and if the
freezer door is left open the alarm will beep after 60 seconds.
While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.
A continuous alarm will sound if the door has been left open for 5 minutes or longer and the light
will turn off. The alarm will stop when the door is closed.
Salad Greens
Lettuce
Spinach
Broccoli
Cabbage
Carrots
Mixed fruit
& vegetables
Fruit with
skin/peel
Oranges
Lemons
Limes
SUITABLE FOR:

14
Active Smart™ Special Features
Fault Alarms
If the electronic controller detects a fault from which it is unable to recover an alarm will sound.
When the fresh food compartment door is opened a fault code (specific pattern of lights) will
flash red and green on the Control panel to alert you to the fault. The audible alarm will stop
when any button is pressed but the lights will remain flashing. If such a fault occurs, call your
Fisher & Paykel Appliances Authorised Service Centre immediately; the fault code will help the
service person find and remedy the cause of failure.
Divider Instructions (Where Fitted)
To fit the divider, insert divider into bin on an angle, straighten and slot into place. To adjust the
divider, fully extend the bin, partially lift the divider, slide sideways and re-slot into position.
Roll Out Drawer Model E415H
The roll out drawer is suitable for storing fruits and vegetables as well as tall bottles and drinks.
A vent/baffle is located at the front of the drawer.
The temperature in the drawer can be adjusted by opening or closing this vent.
Opening the vent fully allows more cold air into the drawer. Typical operating temperatures in
this compartment are from 3˚C to 9˚C.
The closed vent situation is ideal for storage of tomatoes, tropical fruit, cucumber, capsicum etc.
as these foods do not keep as well at colder temperatures.
The open vent situation is suitable for most vegetables and fruits. Uncut fruit and vegetables
with protective skin (e.g. apples and pears) can be stored without wrapping.
To extend the storage life of other fruit and vegetables place them in loosely sealed plastic bags.
This will reduce moisture loss and prevent excess moisture build-up.
Bottle Rack (Where Fitted)
The bottle rack can be used to store a variety of bottles and can be positioned anywhere you
would a shelf. To re-position, lift the rear of the rack and pull forward. Bottles are best stored with
the top facing the front of the refrigerator.

15
Active Smart™ Maintenance
Replacement of the Interior Light (Halogen Light Bulb)
Turn the power off at the wall socket before replacing the bulb. The light bulb is located on the
top roof of the cabinet at the front.
Remove the lens cover using a small screwdriver. Insert the screwdriver in the front centre of the
lens cover and gently lever down. Pull out old bulb.
Do not touch the new bulb with your hand. Leave it in the plastic bag whilst slotting into position.
Remove plastic bag when bulb is in position.
Replace lens cover.
Turn power on. Light bulb should now glow.
Note: The replacement halogen bulb must not exceed 12 Volt/10 Watt. Bulbs are available
from your Fisher & Paykel Appliances Customer Care Centre.
Your refrigerator is designed to operate for many years without the need for service checks.
However, if your refrigerator is malfunctioning, have it attended to by your Fisher & Paykel
Appliances Authorised Service Centre as soon as possible. All electrical repairs must be
carried out by an adequately trained service technician or qualified electrician.

16
Active Smart™ Cleaning Care – Interior/Exterior
Interior
It is important to keep the interior of the refrigerator and freezer clean to help prevent food from
becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried out
(ideally once every 1 to 2 weeks) in the refrigerator.
Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and
detergent; rinse in clean water and dry before replacing.
Wipe over the interior surfaces with warm water and detergent or baking soda dissolved in warm
water (add 1 teaspoon of baking soda to each 500mls of water). Rinse with clean water.
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to the
water before cleaning.
Clean exterior surfaces with warm water and detergent. Use a toothbrush for the magnetic
door gasket.
Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling cleaners or
solvents on any part of the refrigerator or freezer.
Exterior
Stainless Exterior Door
It is important when cleaning the exterior door surface of your refrigerator, to only use liquid
dishwashing detergent dissolved in warm water.
Dry the door with a clean, lint free cloth.
The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.
Other Exterior Surfaces
Clean all other exterior surfaces with warm water and detergent.
If necessary, clean the magnetic door gasket with an old toothbrush, warm water and detergent.
Water Evaporator Tray
The water evaporator tray is found above the compressor at the back of the refrigerator or
freezer. The tray may require infrequent cleaning.
Carefully move the refrigerator or freezer out from the wall.
Switch off the appliance.
If the tray is full, have one person support the tray while another person unscrews the fasteners.
Take care not to spill any liquid over the electrical components. Empty trays may have the
fasteners loosened and the tray slipped over through the keyhole. (Reverse order to reassemble).
Wipe out with warm water and detergent or disinfectant.
Reassemble taking care not to over-tighten the fasteners.
Switch on the appliance.

17
Active Smart™ Cleaning Care – Special Features
Interior
Glass Shelves
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without
removing from the cabinet, use only warm water and detergent as a glass cleaner can damage
the plastic components of your refrigerator.
Important Note: Many commercially available cleaning products contain solvents that may
attack the plastic components of your freezer and cause them to crack. It is important to
use only warm water and a small amount of liquid dishwashing detergent on any plastic
components inside and outside your freezer. Avoid using anti-bacterial cleaning products
on either the interior or exterior of the cabinet as they may cause rusting of metal
components and cracking of plastic components.
Bottle Rack (Where Fitted)
Clean with warm water and detergent. The use of abrasive cleaners and solvents may cause
damage.

18
Active Smart™ Cleaning Care – Special Features
To Remove Trays or Fixed Bins
For ease of removal, empty food from tray/bin first.
Hold the centre front of the tray/bin handle.
Lift vertically to unclip from the runners and pull tray/bin towards you to remove.
Push runners back into refrigerator.
To Replace Trays or Fixed Bins:
With the runners pushed back into the refrigerator, place the tray/bin on top of the runners.
Push the tray/bin back slowly until you feel it clip back onto the runners.
Important: Ensure that trays and bins are securely clipped onto the runners before use.
Important Notice
Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during their
life. Do not attempt to clean grease from the runners, as this will affect their ability to
function. Do not immerse runners in water.

19
Active Smart™ Cleaning Care – Special Features
Humidity Control System (Where Fitted)
Important Note: When cleaning the shelf above
the vegetable bins, we recommend that you do
not disassemble the Humidity Control System
from the shelf.
In the event that the plastic lid and humidity slides
become separated from the glass shelf, follow these
instructions to reassemble.
1 Turn shelf upside down
2 To attach humidity slides onto shelf
front corners, fit bottom clips into shelf
front trim. Next, slide sideways towards
shelf until arm clips onto glass.
3 To attach humidity control lid – with
text facing you, align lid with front of
shelf. Hold lid vertically and fit front
end into retainer on shelf. Ensure lid
fits into retainer as well as underneath
humidity slides.
4 At the sides of the shelf, adjust
humidity slide tabs so that the plastic
lid is between the shelf and the tabs.
5 If clips on back of shelf are present,
fasten lid with rear clips. Ensure that
the cover is fully secure at front and
back of shelf.
Humidity Slides
Retainer

20
Active Smart™ Cleaning Care – Special Features
Roll Out Fruit and Vegetable Bin – E415H
Remove for cleaning by pulling out the compartment until it stops, lifting and then continuing
to slide it forward until it is fully extended.
Rest the door front on the floor and with the refrigerator compartment door open, remove the
tray, divider rack and bin. Wash with warm water and detergent.
Rinse, dry and replace.
Lower Shelf in Models With Roll Out
Fruit and Vegetable Bin – E415H
Remove the front baffle after lifting its inner edge. With the
refrigerator compartment door open, slide the shelf forward
and lift out. Clean with warm water and detergent.
Rinse, dry and replace in the second groove up from the side
runner rail.