Focal Point REFLECTION Guide

INSTALLATION AAND UUSER IINSTRUCTIONS
All iinstructions mmust bbehhanded ttouuser ffor ssafekeeping
Revision B - 10/05
Country(s) of destination - GB/IE
REFLECTION
SATURN
SERENITY
FLUELESS GGAS FFIRE
Focal Point Fires plc, Christchurch, Dorset BH23 2BT
Tel: [phone] Fax: [phone]
www.focalpointfires.co.uk
e-mail: [email protected]

Reflection
Serenity
Saturn

INSTTALLATTION IINSTTRUCTTIONS
PPrreelliimmiinnaarryyNNootteessBBeeffoorreeIInnssttaallllaattiioonn
This appliance is a high efficiency, flueless, flame effect gas fire. It provides radiant and con-
vected warmth both efficiently and safely utilising the latest type catalytic convertor burner
technology.
The appliance incorporates a combustion monitoring system (Oxygen Depletion System). It
must not be adjusted or put out of operation. If replaced then manufacturers original parts
must be used.
The appliance is designed to fit various types of situations as listed in the Installation
Requirements.
This appliance must be installed in accordance with the rules in force and only used in a suf-
ficiently ventilated space. A minimum of 100cm2 (15.5in2) purpose provided ventilation is
required for this appliance. An openable window or louvre is also required. This appliance is
factory set for operation on the gas type, and at the pressure stated on the appliance data
plate.
The room size should be a minimum of 40m3(1412ft3) to allow adequate circulation of air
and ensure the correct operation of the fire. This volume may include adjacent spaces but
these spaces must not be separated by a door. In order to convert from cubic feet (ft3) to
cubic metres (m3) divide the room volume (in ft3) by 35.3. This appliance is intended as a
secondary source of heat only and should not be used in a room without some form of
background heating present.
The appliance must not be installed in a bedroom, bathroom or any sleeping area. The
appliance does not require a flue system of any type as the catalytic converter cleans the
flue products to provide a complete combustion system, which is intrinsically safe.
The appliance must be installed by a competent person in accordance with Gas Safety
(Installation and Use) Regulations 1998 or rules in force. It is strongly recommended that a
CORGI registered engineer is used for this purpose, as they are the only persons approved
by the HSE under the above regulations.
On initial lightup of a new appliance, the ‘newness’ will burn off within the first few hours of
operation. During this period some smoke may be emitted from outlet grille, this should be
no cause for concern. Accordingly, the room should be well ventilated with all windows
and doors open during this period.
Read all these instructions before commencing installation.

IMPORTANT NNOTES
This appliance is a catalytic flueless flame effect gas fire, providing radiant and convected warmth. It is designed
to operate on Natural Gas following factory set adjustments, (see Data Plate on appliance for gas type and pres-
sure).
It is the LAW that all gas appliances and fittings are installed by a competent person (such as a CORGI registered
fitter) and in accordance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British
Standards for Installation, Codes of Practice and the Manufacturers' Instructions. The installation shall also be
carried out in accordance with the following regulations:
The Building Regulations issued by the Department of the Environment, the Building Standards (Scotland)
(Consolidation) Regulations issued by the Scottish Development Department.
Relevant BBritisshsstandardssiinssofar aasstthe rrelevant aareassaare nnot ccovered bbytthesseiinsstrucctionss.
Note: FFor RRepubliccoofIIreland, rreferenccesshould bbemmade ttotthe rrelevant sstandardssggoverninggiinsstallation
(IS 8813: 11996)).
Failure to comply with these regulations could lead to prosecution and deem the warranty
invalid.
It should be noted that heaters create warm air currents. These currents move heat to wall
surfaces next to the heater. Installing the heater next to vinyl or cloth wall coverings or oper-
ating the heater where impurities in the air (such as tobacco smoke) exist, may discolour
walls.
This appliance must be installed in accordance with the rules in force and used only in a suf-
ficiently ventilated space. A minimum of 100cm
2
(15.5 in
2
) purpose provided ventilation is
required for this appliance, an openable window or louvre is also required. To reduce the pos-
sibility of draughts entering the room via the air vent, we recommend the use of "Black Hole"
or "Vortex" type vents featuring internal baffles.
Consult ALL instructions before installation and use of this appliance.
This appliance is free from any asbestos material. Refractory panels are constructed from
ceramic fibre.
1
Secction ContentssPaggeNNo.
1.0 Important NNotes 1
2.0 Appliance DData 2
3.0 Installation RRequirements 2
3.1 Room Sizing 2
4.0 Site RRequirements 2
4.1 Ventilation 4
5.0 Unpacking tthe AAppliance 4
5.1 Component Checklist 4
5.2 Removing Frame Assembly 4
6.0 Gas SSupply RRoutes 5
7.0 Preparing tthe AAppliance 6
7.1 Fixing the Appliance 6
7.2 Checking the Burner 7
Secction ContentssPaggeNNo.
8.0 Testing and Commissioning 7
8.1 Operating the Appliance 7
8.2 Spark Failure 7
8.3 Setting pressure 7
8.4 Final fitting of frame/casing 7
9.0 Briefing tthe ccustomer 8
10.0 Servicing 8
10.1 Cleaning the ceramics 8
10.2 Servicing the Burner Tray 8
10.3 Pilot Assembly 9
10.4 Catalysts 9
10.5 Testing for Firebox Leakage 10
11.0 Troubleshooting GGuide 11
User IInstructions
1.0

INSTALLATION RREQUIREMENTS
This appliance may be installed with or without a hearth. If a hearth is fitted, the size and design may be as
desired. If the appliance is to be sited near a disused natural draught flue it is recommended that the old flue
should be partially sealed off to prevent draughts, however some ventilation will be required to prevent con-
densation. The appliance is designed to be wall mounted. It is possible to install the appliance onto certain
types of combustible materials - see section entitled ‘Clearances to combustible materials’.
In the event that the fire is sited near a disused or unserviceable fireplace served by a natural draught flue, any
existing under grate draught device should be sealed off to prevent loss of heat or creation of draughts. The
passageway into the flue should be partially sealed to prevent excessive draughts, however some ventilation
will be required in the old flue to prevent condensation and dampness. Advice should be sought from your
local building control officer.
ROOM SSIZING
The room size should be a minimum of 40m3(e.g. 13’4” x 13’4” x 8’) to allow adequate circulation of air and
ensure the correct operation of the fire. This volume may include adjacent spaces but these spaces must not
be separated by a door. To calculate a room size in cubic metres (m3) divide the room volume in cubic feet
(ft3) by 35.3.
SITE RREQUIREMENTS
This aappliance iisddesigned ttobbewwall-hhung. DDonnot rrecess aany ppart ooftthe aappliance iinto tthe wwall.
This Appliance may be installed in any room in a home, however there are exceptions, and the appliance may
not be used in the following rooms;
· Bedrooms - or areas which are mainly used for sleeping.
· Bathrooms - or areas where large amounts of steam are likely to be generated.
Installation in living rooms is common, however other rooms such as kitchens, dining rooms and hallways are
permitted, providing a suitable natural gas supply is available, and rooms sizing and ventilation requirements
are strictly adhered to (see section 4.1).
The appliance is designed to be versatile, and as such will operate correctly when exposed to normal gentle
draughts experienced within the home. It is not recommended, however that the appliance be installed in areas
where it is likely to be exposed to persistent strong draughts, that may be generated by outside doors or win-
dows, air vents etc. It is recommended that the appliance should not be installed within 500mm of any air vent.
2
APPLIANCE DDATA
Gas Group G20 Natural Gas CAT I2H
Inlet Pressure 20 mbar
Max Energy Input Gross 3.5 kW
Net 3.15 kW
Min Energy Input Gross 2.0 kW
Net 1.8 kW
Pilot Energy Input Gross 166 W
Net 150 W
Burner Pressure High 17.5 mbar. (+/-0.75 mbar). Hot
17.0 mbar. (+/-0.75 mbar). Cold
Low 5.8 mbar. (+/-0.25 mbar). Hot
5.3 mbar (+/-0.25 mbar). Cold
Main burner flow restrictor Stereo 1.45mm (1/4” BSP)
Oxypilot SIT/Bray 9082
Gas Inlet Connection 8mm inlet restrictor elbow
Ignition Piezo spark
Spark Gap 4.0 mm (± 1.0mm)
Please see Data Badge affixed to appliance for current data.
This appliance is for use only with the gas type, and at the pressure stated on the appliance Data Badge.
2.0
3.0
3.1
4.0

SITE RREQUIREMENTS ((continued)
Clearanccessttonnon-ccombusstibless
Non combustible surfaces are defined as brick, metal, marble, concrete etc. and also a number of man-made
materials impervious to flame. If in doubt refer to the material manufacturer for further information before pro-
ceeding with installation.
Clearances to the sides of the appliance are 100mm (4in). Clearance to the front of the appliance is 500mm
(20in).
The back of the appliance may be installed directly onto a non-combustible wall, providing the area behind the
appliance is flat and does not interfere with the various vent holes in the back panel of the appliance.
The appliance may be installed with or without a non combustible hearth. If a hearth is fitted, the size and design
may be as desired.
A non combustible shelf of any depth may be positioned above the appliance provided it is no closer than
400mm from the top of the appliance glass panel and the wall above the appliance is non combustible.
Serenity mmodels oonly: The appliance must not be installed closer than 600mm to the floor. This dimension is
measured from the floor to the bottom of the casing. This clearance is necessary to allow clear access and view-
ing of the control knob.
Clearanccessttoccombusstible mmaterialss
Combustible materials are defined as wood, fabrics, or other materials likely to combust if exposed to flame.
Generally, any material, which is likely to discolour, melt or misshape when exposed to moderate heat, should
be considered as a combustible material or surface.
Clearance to the sides of the appliance are 100mm(4in) but curtains, drapes and other fabrics are not permitted
within a distance of 500mm(20in) of the appliance sides. No such materials are permitted directly above the
appliance regardless of distance.
The minimum clearance to the ceiling above the appliance is 800mm measured from the top of the appliance
glass panel.
Combustible materials should not be positioned directly in front of the appliance within a distance of one metre.
Under no circumstances should any electrical equipment e.g. plasma screen TV sets etc. be positioned on the
wall above the appliance. The appliance is designed to be wall mounted alone and not in conjunction with any
type of combustible fire surround. No combustible shelves should be positioned on the wall above the appli-
ance. It should be established that any mirrors or picture frames etc. to be positioned on the wall above the
appliance are able to withstand prolonged exposure to moderate heat and moisture before proceeding with
their installation.
The back of the appliance may be installed directly onto a combustible wall, providing it is relatively flat and does
not interfere with the various vent holes in the back panel of the appliance. The wall must be structurally sound
and constructed from a material capable of withstanding moderate heat. Finished plaster, conventional wall
paper and dry-lined plasterboard are examples of suitable materials. Materials such as flock, blown vinyl and
embossed paper which are sensitive to even small amounts of heat should be avoided as scorching and or dis-
colouration may occur over time.
If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then the integrity and
ability of the wall to carry the weight of the appliance must be confirmed. It is important in these circumstances
that any vapour control barrier is not damaged, and that any structural members of the house frame are not dam-
aged.
The appliance may be positioned as close to a solid floor (i.e. stone, wooden laminate etc.) as the particular
design of fireframe permits, however it is not permitted to install the appliance within 100mm of carpet, rugs or
fabric materials of any kind. This dimension is measured vertically to the bottom of the appliance frame.
Serenity mmodels oonly: The appliance must not be installed closer than 600mm to the floor. This dimension is
measured from the floor to the bottom of the casing. This clearance is necessary to allow clear access and view-
ing of the control knob.
3
4.0

VENTILATION
A minimum of 100 cm2purpose provided ventilation is required for this appliance. This may be achieved either
with one vent (100 cm2at a high or low position in the room), or split ventilation (50cm2 installed at high level
and 50cm2 installed at low level within the room). An openable window or equivalent is also required. The
requirements of other flued appliance operating in the same room or space must be taken into consideration
when assessing ventilation.
Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2. Ventilation fitted under, or within
immediate vicinity of the appliance must not be used as it may adversely effect performance of the ODS sys-
tem. The appliance MUST NOT be installed in a bedroom, bathroom or any sleeping area. For Republic of
Ireland, see relevant rules in force.
UNPACKING TTHE AAPPLIANCE
Open the top lid of the outer packaging, remove any instructions, fitting templates, and loose parts.
Read ALL these instructions before continuing to unpack or install this appliance.
Lift the appliance out of the remaining packaging.
Check that the components supplied correlate with the component checklist. Please dispose of all the packag-
ing materials at your local recycling centre.
COMPONENT CCHECKLIST
QUAANTITY DESCRIPTION
1 Firebox and burner assembly
1 In-line restrictor cock (Serenity models only)
1 Set of manufacturers instructions
1 Decorative casing
1 Screw and wall plug pack
1 Rubber grommet
1 Fitting template
REMOVING TTHE FFRAME AASSEMBLY
Reflection aand SSaturn mmodels ::The decorative frame / casing
assembly is supplied individually boxed. No removal is neces-
sary.
Serenity mmodels oonly ::The decorative casing assembly is com-
prised of two parts, the lower case section and the upper case
section. These are supplied attached to the main firebox, and
must be removed before installation. This is achieved as fol-
lows; First remove the grille from the top of the fire buy insert-
ing a screwdriver into one of the holes at either end of the
grille. Move the screwdriver towards the centre of the fire and
lift up to detach the grille. The upper case fixing screws may
now be accessed (as shown). There are two sets of screws at
either end of the casing. Remove the screws and carefully lift
the upper case section from the firebox. Remove the lower
case section in the same manner. The position of the retaining
screws is shown in the lower figure.
4
5.0
5.1
5.2
4.1
Plan view of upper casing - Serenity models only
Upper case fixing points
Remove the grille first
Lower case
fixing points
View from underneath lower case - Serenity models only
Burner assembly
fixing points

GAS SSUPPLY RROUTES
General ::No more than 1.5m of 8mm diameter pipe must be used to avoid unnecessary pressure drops.
If a concealed gas connection is to be made, the supply pipe should always be sleeved through walls and floors
using the shortest possible route.
For concealed supply pipe routing, pipes must (where possible) be vertical and providing there is sufficient wall
thickness available, they should be placed in pipe chases. Horizontal pipe runs should be avoided. Prior to chas-
ing a solid wall, an inspection should be made to note the proximity of any cables/sockets outlets which may
already be buried. Pipes must be secured using suitable clips and protected against corrosion. Ideally factory fin-
ished protected pipework and fittings should be used. Joints should be kept to a minimum and compression fit-
tings must not be used. The pipework installation must be tested for soundness before any protection is applied
and/or the pipework and fittings are buried.
Reflection mmodels oonly ::There are four possible
entry points for the gas supply pipework to enter the
appliance firebox. These entry points are ‘knock out’
type holes. Non-concealed gas connections may be
made using the entry points at either end of the fire-
box or the one in the bottom of the firebox. A con-
cealed gas connection may be made using the
knock out hole in the centre back of the firebox.
Select the most appropriate entry point and knock
out the relevant hole.
Serenity mmodels oonly ::The space available for a sup-
ply pipe routing within the firebox is limited, there-
fore it may be preferred that the pipework emerge
from the wall in the hatched areas indicated as
shown. These areas are clear of the firebox, but con-
cealed by the lower casing of the appliance. They
are also clear of the space needed to remove the
burner. An in-line restrictor cock is provided as a
means of isolating the appliance. The pipework rout-
ing to the inlet of the valve may then be as desired.
Note : The burner is removed via the base of the
main firebox - i.e. downwards, and any supply piping
should allow easy removal of the burner unit.
Saturn mmodels oonly ::There are three possible entry
points for the gas supply pipework to enter the appli-
ance firebox. These entry points are ‘knock out’ type
holes. Select the most appropriate entry point and
knock out the relevant hole. The positions of these
holes are shown relative to the positions of the lower
fixing points which appear on the fitting template.
5
6.0
Gas pipe entry points - Reflection models
Gas pipe entry areas- Serenity models
Gas pipe entry points- Saturn models

PREPARING TTHE AAPPLIANCE
Reflection mmodels ;;At this stage
it is necessary to assemble the
rear frame of the appliance.
Unpack the four frame sections
and lay face down on a soft sur-
face taking care not to damage
the painted finish. Using the
eight no. 8 self tapping screws
provided, fix the frame pieces
together as shown below, mak-
ing sure that the edges align
neatly. The decorative front frame assembly is fitted after the main fire-
box has been fitted to the wall.
Serenity aand SSaturn mmodels; The out casing / frame components are fit-
ted after the main firebox has been fixed to the wall. The ceramic tiles are
factory fitted.
FIXING TTHE AAPPLIANCE
After having selected the final mounting position of the appliance, taking into account the site requirements as
specified in section 4 of these instructions, the integrity of the wall, and the feasibility of the proposed supply
pipe routing, the firebox of appliance may be secured to the wall. A fitting template is supplied to assist with this.
The template serves a number of different models, and due to the dimensional differences between models the
position of the upper fixing holes vary. The lower fixing positions, however remain the same and these should
be used as a starting point, especially when calculating clearances to combustible materials, clearances from the
floor or ceiling (as appropriate). After the lower fixing positions have been confirmed as satisfactory and marked,
the upper fixing points may then be marked on the wall. It is recommended that a spirit level be used to ensure
the installation is square and level.
6
7.0
7.1

FIXING TTHE AAPPLIANCE ((continued)
If the appliance is to be mounted on the inner leaf of a conventional cavity wall, or a solid wall, drill four holes
using a 7mm masonry bit. Insert the fibre wallplugs provided.
If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then special cavity
screw fixings will be required which are not supplied with this product. These should be constructed from metal
and not plastic. Serenity mmodels oonly ::Due to the weight of the appliance four additional fixing points are pro-
vided for securing to the wall (if required).
If a concealed gas connection is to be made ensure the gas supply pipe is in it’s final position and can enter the
appliance in the correct position when the appliance is hung on the wall.
Insert the wall fixing screws into the top wall plugs, taking care to leave the screws protruding approximately
5mm from the wall. Now hang the appliance onto these
screws through the two keyhole shaped holes in the back
panel of the appliance.
Insert the lower fixing screws into the lower wall plugs
through the corresponding depressed holes in the lower
part of the back panel. Do not tighten fully yet.
Before tightening the wall mounting screws fully, at this
stage it is recommended to check the horizontal align-
ment of the appliance with a spirit level, as small adjust-
ments can still be made if necessary. When this has been
checked, tighten the lower fixing screws fully.
Reflection aand SSerenity mmodels ::To access the upper fixing screws insert a
screwdriver through the holes in the deflector plates above the catalyst as
shown above.
CHECKING TTHE BBURNER
There are no imitation fuel bed components to install. The appliance features a ribbon burner which is
designed to produce a continuous band of flame over it’s length. The burner should be visually inspected to
ensure it is free from any foreign matter. If it is necessary to clean or dust off the burner then the glass door
should be removed by removal of the retaining screws. Re-fit the glass door after cleaning or inspection, ensur-
ing a good seal.
TESTING AAND CCOMMISSIONING
Turn on and test the gas supply up to the fire for any leaks, in accordance with the current edition of BS6891.
OPERATING TTHE AAPPLIANCE
The pilot is visible behind the left hand side of the burner.
Saturn mmodels ::The control knob as accessed by lifting the hinged
panel on the right hand side of the appliance.
Reflection aand SSaturn mmodels ::The control knob is a spherical design
and is marked as shown in the diagram to the right;
Serenity mmodels ::The control knob is located in the centre of the
appliance, underneath the lower casing. The knob is housed within a
control plate which has the various control markings printed onto it.
All mmodels ::Push in and turn the control knob to the SPARK position,
and hold there for a few seconds.
Continue turning anti-clockwise through the spark click to the PILOT light position, ensuring the pilot has lit. If
not, return the knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for approximately ten seconds.
77
7.1
7.2
Reflection & Serenity models
8.1
8.0
‘OFF’ position
‘SPARK’ position
‘LOW’ position
‘HIGH’ position
Reflection and Saturn models

OPERATING TTHE AAPPLIANCE ((continued)
Now release the knob and the pilot should stay alight. If the pilot is extin-
guished during use, wait three minutes before repeating the ignition pro-
cedure. To achieve the HIGH setting, push the control knob in slightly and
continue turning anti-clockwise to the high position. The main burner
should light after a few seconds. To decrease the setting to LOW, turn the
control knob clockwise to the low setting.
To turn to the PILOT position from the HIGH or LOW positions, press the
control knob in, and return to the pilot position and release. To turn the
fire OFF, keep the knob pressed in, return to the off position and release.
SPARK FFAILURE
The gap between the spark electrode and the pilot should be 3 - 5mm to produce a good spark. There should
be no need to adjust this. If under any circumstances the piezo electric spark fails, the pilot cannot be lit man-
ually.
SETTING PPRESSURE
To commission the appliance, the burner pressure must be in accordance with the figures stated in the data sec-
tion of these instructions. The pressure test point is located on the left hand side of the appliance, on the main
burner pipe, next to the brass restrictor/connector. Release the setting pressure test point screw, and attach a U
gauge. Light the fire on the HIGH setting.
The burner pressure should be in accordance with the figures stated in the data section of these instructions.
The fire is factory set to achieve these pressures and any significant variation could indicate a supply problem. If
the pressure is too high, the gas supply meter may be set incorrectly. This should be checked with the fire run-
ning and if necessary reset by the gas supplier.
If the burner pressure is too low, then check the inlet pressure with the appliance running. If this is less than
approximately 20mbar it will need to be reset by the gas supplier. If the setting pressure is too low, but the meter
pressure is acceptable, then a problem in the supply pipework is to be suspected.
This will be dirt and debris, kinked or inadequate size pipes, restriction in a fitting, shut off elbow not fully open
or solder flashing across a joint. Identify the cause of the restriction and rectify.
Switch the fire off, disconnect the U gauge and refit the test nipple screw. Light the fire and check for gas sound-
ness. In the event that the burner pressure is not in accordance with the figures stated in the data section of
these instructions, the appliance must not be commissioned, and the manufacturer should be contacted for
guidance.
FINAL FFITTING OOFTTHE FFRAME AASSEMBLY
Reflection mmodels ::The front section of the frame assembly
should now be fitted. Remove the extruded frame assembly
from the packaging. Position the frame onto the front of the
fire, ensuring that the inside edges of the frame are pushed
up to the stainless steel window frame fully. Insert four
retaining screws in the positions on the side of the firebox
as shown.
Serenity mmodels ::The upper and lower case sections
should now be re-fitted. Re-fitting is the reverse of removal.
Refer to section 5.2 of these instructions.
Saturn mmodels ::The front section of the frame assembly
should now be fitted. Remove the painted frame assembly
from the packaging. The frame is supported by a hanging
bracket at the top centre of the frame. Hang the frame onto
the corresponding bracket on the front of the fire, ensuring
that the inside edges of the frame are pushed up to the
window fully. Insert two retaining screws in the positions on
the side of the firebox as shown.
77
8.3
8.2
Serenity models
8.1
8.4
Reflection models Saturn models

BRIEFING TTHE CCUSTOMER
All instructions must be handed to the user for safekeeping. Show the customer how to light and control the fire.
After commissioning the appliance, the customer should be instructed on the safe use of the appliance and the
need for regular servicing. Frequency of service depends on usage, but MUST be carried out at least once annu-
ally.
Advise that cleaning of the fire maybe achieved when the fire is cold using a damp cloth and mild detergent on
most surfaces.
Advise that the fire will emit a "newness" smell for a time after initial commissioning and that extra ventilation
may be needed during this time.
Recommend that a guard be used for the protection of the young, pets, the elderly and the infirm
SERVICING
Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting service. A suggested pro-
cedure for servicing is detailed below.
1. Lay out the dustsheet and tools.
2. Remove the front section of the frame by following section 5.2 (Serenity models) or section 8.4
(Reflection and Saturn models).
3. Remove the glass door assembly and clean carefully.
4. Inspect the burner and the catalysts and clean if necessary with a soft brush.
5. Disconnect the gas supply.
6. Undo the four screws retaining the burner support brackets to the base and rear of the firebox.
Remove the control spindle and control knob.
7. Remove the burner unit, strip off the burner pipes and clean thoroughly.
8. Clean the in-line restrictor, pilot assembly and the burner tube. Do not attempt to remove the pilot
injector as this can cause damage.
9. If the ceramic tiles (if fitted) need to be removed for cleaning, then undo the three screws inside the
top of the firebox and remove the retaining brackets. The tiles are fragile and should not be removed
unless necessary.
10. Re-assemble components.
11. Turn on the gas supply and leak test. Check pilot and burner for good ignition.
12. Refit the glass door assembly, ensuring a good seal.
13. Refit the casing. Refitting is the reverse of removal.
14. Check the purpose provided ventilation is un-obstructed.
15. Light the fire and test setting pressures.
16. Check safe operation of the appliance.
For specific servicing instructions, see relevant sections.
CLEANING TTHE CCERAMICS
Serenity aand SSaturn mmodels oonly ::The tiles are fragile and should not be removed unless necessary.
Remove the casing and the glass door assembly. Remove the ceramic tiles. Gently clean in the open air. Be
careful not to create dust from the tiles. Where necessary replace damaged components with genuine spares.
Seal scrap ceramic components in plastic bags and dispose at proper refuse sites as directed. If using a vacuum
cleaner, a HEPA filtering system is recommended.
Re-fit the tiles by referring to the relevant section of these instructions. Refit the glass door assembly ensuring a
good seal. Refit the casing.
SERVICING TTHE BBURNER TTRAY AAND GGAS AASSEMBLY
Firstly, remove the front section of the frame, following section 5.2 (Serenity models) or section 8.4
(Reflection and Saturn models), the glass panel, and disconnect the gas connection inside appliance. The gas
connections to the gas valve can now be released. Undo the four screws retaining the burner support brackets
to the base and rear of the firebox (Serenity models - These screws are accessed underneath the firebox). The
burner may now be removed.
Remove the pilot and main burner pipes and blow through to dislodge any debris. Now remove the injector
elbow and blow through to make sure it is entirely clear.
8
9.0
10.0
10.1
10.2

SERVICING TTHE BBURNER TTRAY AAND GGAS AASSEMBLY ((continued)
Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior of the pilot assembly with a soft brush
and blow through the flame ports on the pilot head. Check the aeration holes are free from lint or dirt. The pilot
assembly can be removed if required by disconnecting the electrode HT lead, gas pipe and unscrewing the
mounting screws and lifting away.
The pilot assembly is a non-serviceable item and should not be taken apart. Aeration holes must be absolutely
clear internally for proper operation.
NEVER MMODIFY OORBBEND TTHE TTHERMOCOUPLE TTOMMAAKE TTHE PPILOT
STAAYAALIGHT
. Modifications are dangerous and can have serious unseen effects on safety. If the pilot will not
stay lit there is a problem with dirt, the gas supply to it, or the thermocouple needs replacement.
The gas valve is a non-serviceable item. If this needs replacement, remove the data badge then the M4 securing
screw holding the valve bracket in place, remove all pipe unions, and the complete valve. Replacement must be
original manufacturers parts.
Re-assemble in the reverse of removal. Ensure setting pressures are as stated in Section 2; Appliance Data.
PILOT AASSEMBLY
Remove the casing, internal firebox (as per servicing section), lint arrestor and pilot unit by using a long screw-
driver to remove the retaining screws.
Clean the pilot assembly with a soft brush and blow through. Check the aeration holes are free of any dirt or
lint. Clean thoroughly internally, the connection can be removed from the base of the pilot unit using two span-
ner to make cleaning easier. Do not damage or try to dismantled the pilot injector.
The unit is factory set and the only check necessary is to ensure the spark gap is correct. See specifications for
gas setting.
NEVER MMODIFY OORBBEND TTHE TTHERMOCOUPLE TTOMMAAKE TTHE PPILOT SSTAAYAALIGHT
. If the pilot will not stay
lit there is a problem with dirt, the gas supply, or the thermocouple needs replacement. Modifications are dan-
gerous and can have a serious unseen effect on safety and therefore MUST not be done. Replacements must be
original manufacturers parts. Re-assemble in the reverse of removal. Ensure setting pressures are as stated in
Section 2; Appliance Data.
CATALYSTS
It is recommended that the catalysts are inspected for signs of damage and dirt during routine servicing proce-
dures. The expected life of the catalysts is in excess of 11,000 hours (10 years of normal use). After this time the
catalyst should be replaced.
If there are any deposits of dirt or soot on the catalysts they should be cleaned with a soft brush and a vacuum
cleaner. If removed for cleaning ensure the seals are in good condition before replacing the catalyst. New seals
will usually be required.
The performance of the catalyst may be checked using a combustion gas analyser as follows. Any analyser used
should conform to BS7927 : 1998 + A1 : 1999.
Important: TThe ttemperature ooftthe ggassesseemmited bbytthe ccatalyticccconverterssiissiineexccessssoof3350 oC. MMeassuringg
ggassooftthissttemperature mmay ddamaggessome ttypessoofggassaanalysserss.IIfiinddoubt cconssult tthe eequipment mmanufacc-
turer.
Ignite the fire as per the operating instructions, and run at maximum setting for 15 minutes. Position gas sample
probe directly over the catalyst via the outlet grille, on top of the appliance. Record the carbon dioxide (CO2)
concentration and then the carbon monoxide (CO) concentration as displayed by the analyser - also
noting the units in which the values are expressed.
Most analysers display carbon dioxide (CO2) concentrations in percentage (%) terms and carbon monoxide
concentration in parts per million (ppm) terms.
9
10.4
10.2
10.3

CATALYSTS ((continued)
In order to calculate the combustion ratio for the appliance (CO/CO2) it is first necessary to express both gas
concentrations in terms of percentage. To convert from parts per million (ppm) to a percentage (%) divide the
ppm figure by 10,000. Examples : 35ppm = 0.0035%, 15ppm = 0.0015%, 5ppm = 0.0005%.
Now divide the concentration of carbon monoxide (CO) expressed in percent by the concentration of carbon
dioxide (CO2) to obtain the appliance combustion ratio.
The ccombustion rratio ooftthe ggasses eemitted bbytthe ccatalytic cconvertor sshould nnot eexceed 00.0015.
If replacing, firstly, remove the decorative fireframe as described in section 5.2. The catalysts are located on
the top of the internal firebox and can be removed be unscrewing the retaining nuts securing the clamping
plate. Remove the catalyst and its seal and discard. Refit a new catalyst and seals in reverse order, ensure the
catalyst and door have a good seals.
TESTING FFOR FFIREBOX LLEAKAGE
Appliances that are several years old or have been extensively dismantled should be checked for soundness. It
is important that all the products of combustion pass through the catalytic converter at the top of the firebox
before leaving the appliance.
The firebox is heated by lighting for a few minutes to provide a flow through the firebox. The burner is then
shut off and a smoke pellet or match introduced at the base of the fire underneath the burner tray. Large
quantities of smoke will emerge from the top of the appliance, but none should emerge from the joints or gas-
ket faces, especially around the door. It is important to note that the appliance can never be expected to be
100% smoke tight and small quantities of smoke may be seen in corners of joints and gasket faces etc without
affecting safety when the fire is in operation.
10
10.4
CO (%)
CO2 (%) = ratio
10.5

TROUBLESHOOTING GGUIDE
Fire ssparkssbbut ppilot ddoessnnot lligght
No gas to fire, check isolators are open.
Pipe work blockage, clean out.
Air not fully purged, re purge supply or wait longer.
Spark earthing to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Pilot lligghtssbbut tthen ggoessoout
Severe restriction in gas supply: clear obstruction.
Faulty thermocouple, replace pilot unit.
Blocked pilot, clean out.
Blocked lint gauze, clean.
Hold control knob in for longer.
Check control knob does not foul data plate.
If the pilot will not stay lit there is a problem with dirt, the gas sup-
ply, or the thermocouple needs replacement. Modifications are
dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE
PILOT STAY ALIGHT.
Fire ddoessnnot sspark aatppilot
HT lead detached, refit.
Check the spark gap (see section 8.2).
Faulty piezo unit, replace.
Debris shorting out electrode, clean.
Spark shorting to metalwork under tray, realign HT lead.
Fire rrunssffor aattime aand tthen ccutssooff
Loose or faulty thermocouple, rectify.
Blocked pilot, clean out.
Dirt or lint in pilot aeration hole or on the lint gauze, clean
thoroughly.
If the pilot will not stay lit there is a problem with dirt, the gas sup-
ply, or the thermocouple needs replacement. Modifications are
dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE
PILOT STAY ALIGHT.
Pilot fflame sshrinksswwhen ffire iissoonhhiggh
Poor gas flow to fire, check pressure with fire on high.
If pressure is low, remove any restriction in pipework or valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
If the pilot will not stay lit there is a problem with dirt, the gas sup-
ply, or the thermocouple needs replacement. Modifications are
dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE
PILOT STAY ALIGHT.
Fire ssmellsswwhen ffirsstllit ooriinuusse
Newness smell from brand new appliance.
Leakage occurring. Carry out leakage test and rectify any problems.
Combustible materials used in incorrect positions.
11
11.0

USER IINSTRUCTIONS
Secction Content PaggeNNo
1.0 Important Notes 1
2.0 Clearances to Combustibles 2
3.0 Ventilation & Room Size 3
4.0 Operating Instructions 3
5.0 Combustion Monitoring System 4
6.0 Cleaning 4
7.0 Servicing 4
8.0 List of Replacement Parts 4
IMPORTANT NNOTES
The installation and Servicing of this fire MUST only be carried out by a competent person (such as a CORGI
registered fitter) in accordance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British
Standards, Codes of Practice, the Building Regulations and the manufacturer's instructions.
Failure to comply with the above recommendations could lead to prosecution and invalidate the appliance
warranty.
Always keep a note of the installer's name and address, CORGI registration number, the original purchase
receipt and the date of installation for future reference. Failure to produce these documents may invalidate the
warranty.
The appliance should be serviced regularly to ensure continued safe operation. See the servicing section for
further reference.
Parts of this appliance become naturally hot during use. It is recommended that a suitable fireguard conform-
ing to BS 8423 is used, especially where young children, pets, the elderly or infirm are concerned.
The manufacturer of this appliance considers all surfaces as working surfaces with the exception of the control
knob, control panel, and the openable control panel (if fitted).
Combustible items, such as flooring and furniture and soft wall coverings (such as blown vinyl or embossed
paper), low temperature surrounds etc may discolour if fitted too close to the fire. See relevant section for fur-
ther details on clearances to combustibles. No combustible materials or flooring should protrude onto the
hearth (if fitted).
This appliance incorporates a combustion monitoring system (ODS).
DO NOT burn any foreign material on this fire. Under no circumstances shall the appliance be used if the
glass front door or panel has been removed, damaged or is open.
Do not place any objects on top of the appliance.
The integral catalyst should be checked by the installer upon servicing to ensure there are no defects or
obstructions that may prevent the satisfactory flow of combustion products.
The expected life of the catalyst is in excess of 11,000 hours (10 years of normal use). After this time the cata-
lyst should be replaced.
This appliance is only suitable for the gas type for which it is supplied.
WARNING: Due to the nature of this product the area around the top of the appliance (i.e. the grille) gets very
hot. Care should be taken when operating the appliance.
1
1.0

CLEARANCES TTOCCOMBUSTIBLES
Clearanccessttoccombusstible mmaterialss
Combustible materials are defined as wood, fabrics, or other materials likely to combust if exposed to flame.
Generally, any material, which is likely to discolour, melt or misshape when exposed to moderate heat, should
be considered as a combustible material or surface.
Clearance to the sides of the appliance are 100mm(4in) but curtains, drapes and other fabrics are not permitted
within a distance of 500mm(20in) of the appliance sides. No such materials are permitted directly above the
appliance regardless of distance.
The minimum clearance to the ceiling above the appliance is 800mm measured from the top of the appliance
glass panel.
Combustible materials should not be positioned directly in front of the appliance within a distance of one metre.
Under no circumstances should any electrical equipment e.g. plasma screen TV sets etc. be positioned on the
wall above the appliance. The appliance is designed to be wall mounted alone and not in conjunction with any
type of combustible fire surround. No combustible shelves should be positioned on the wall above the appli-
ance. It should be established that any mirrors or picture frames etc. to be positioned on the wall above the
appliance are able to withstand prolonged moderate heat before proceeding with their installation.
The back of the appliance may be installed directly onto a combustible wall, providing it is relatively flat and does
not interfere with the various vent holes in the back panel of the appliance. The wall must be structurally sound
and constructed from a material capable of withstanding moderate heat. Finished plaster, conventional wall
paper and dry-lined plasterboard are examples of suitable materials. Materials such as flock, blown vinyl and
embossed paper which are sensitive to even small amounts of heat should be avoided as scorching and or dis-
colouration may occur over time.
The appliance may be positioned as close to a solid floor (i.e. stone, wooden laminate etc.) as the particular
design of fireframe permits, however it is not permitted to install the appliance onto carpet, rugs or fabric mate-
rials of any kind. In a situation where the appliance is installed at floor level in a carpeted room or space with a
fabric floor covering then a non combustible hearth with a minimum projection into the room of 100mm and a
minimum width of 820mm must be used.
Serenity mmodels oonly: The appliance must not be installed closer than 600mm to the floor. This dimension is
measured from the floor to the bottom of the casing. This clearance is necessary to allow clear access and view-
ing of the control knob.
Clearanccessttonnon-ccombusstibless
Non combustible surfaces are defined as brick, metal, marble, concrete etc. and also a number of man-made
materials impervious to flame. If in doubt refer to the material manufacturer for further information before pro-
ceeding with installation.
Clearances to the sides of the appliance are 100mm (4in). Clearance to the front of the appliance is 500mm
(20in).
The back of the appliance may be installed directly onto a non-combustible wall, providing it is relatively flat and
does not interfere with the various vent holes in the back panel of the appliance.
The appliance may be installed with or without a non combustible hearth. If a hearth is fitted, the size and design
may be as desired.
A non combustible shelf of any depth may be positioned above the appliance provided it is no closer than
400mm from the top of the appliance glass panel.
Serenity mmodels oonly: The appliance must not be installed closer than 600mm to the floor. This dimension is
measured from the floor to the bottom of the casing. This clearance is necessary to allow clear access and view-
ing of the control knob.
2
2.0

VENTILATION AAND RROOM SSIZE
Purpose provided ventilation of 100cm2is required for this appliance. An openable window or equivalent is also
required.
Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2. Ventilation fitted under, or within
immediate vicinity of the appliance must not be used as it may adversely effect performance of the combustion
monitoring system (ODS) system.
The requirements of other appliances operating in the space or room must be taken into consideration when
assessing ventilation requirements, this will have been carried out by your CORGI registered installer.
A supply of fresh air into the room is advisable to maintain temperatures within limits.
The appliance MUST NOT be installed in a bedroom or bathroom.
For Republic of Ireland, see relevant rules in force.
The room size should be a minimum of 40m3(e.g. 13’4” x 13’4” x 8’) to allow adequate circulation of air and
ensure the correct operation of the fire. This volume may include adjacent spaces but these spaces must not be
separated by a door. To calculate a room size in cubic metres (m3)
divide the room volume in cubic feet (ft3) by 35.3. This appliance is
intended as a secondary source of heat only and should not be used
in a room without some form of background heating present.
OPERATING IINSTRUCTIONS
The pilot is visible behind the left hand side of the burner.
Saturn mmodels ::The control knob as accessed by lifting the hinged
panel on the right hand side of the appliance.
Reflection aand SSaturn mmodels ::The control knob is a spherical design
and is marked as shown in the diagram to the left;
Serenity mmodels ::The control knob is located in the centre of the
appliance, underneath the lower casing. The knob is housed within a
control plate which has the various control markings printed onto it.
All mmodels ::Push in and turn the control knob to the SPARK position,
and hold there for a few seconds.
Continue turning anti-clockwise through the spark click to the PILOT
light position, ensuring the pilot has lit. If not, return the knob clock-
wise, and repeat.
When the pilot lights after the spark, keep the knob depressed for
approximately ten seconds.
Now release the knob and the pilot should stay alight. If the pilot is
extinguished during use, wait three minutes before repeating the
ignition procedure.
To achieve the HIGH setting, push the control knob in slightly and continue turning anti-clockwise to the high
position. The main burner should light after a few seconds. To decrease the setting to LOW, turn the control
knob clockwise to the low setting.
To turn to the PILOT position from the HIGH or LOW positions, press the control knob in, and return to the pilot
position and release. To turn the fire OFF, keep the knob pressed in, return to the off position and release.
3
3.0
4.0
‘OFF’ position
‘SPARK’ position
‘LOW’ position
‘HIGH’ position
Reflection and Saturn models
Serenity models

COMBUSTION MMONITORING SSYSTEM
This fire is fitted with a combustion monitoring safety device (ODS). If the appliance shuts down during use for
no apparent reason then several reasons may be suspected. If a door or window has been opened creating a
draught, then pilot disturbance could be the problem and removal of the draught should resolve this. The appli-
ance can then be re-lit in accordance with the previous section.
If pilot disturbance is not the cause, then the ODS safety system may be in operation. Switch the appliance OFF,
call in your installer to check the appliance and ventilation. Remedial work must be carried out as required. DO
NOT allow the appliance to be used until the appliance and installation is passed as safe. If the pilot continues
to be extinguished, you must call your installer to check the operation of the complete appliance.
CLEANING
Before carrying out any of the following operations, ensure that the appliance is OFF and completely cold.
GLASS PANEL - This can be cleaned with a suitable glass cleaner, or proprietory ceramic hob cleaner. Test on
a small area first.
PAINTED AREAS - These can be cleaned using a dry cloth.
FINISHED METAL AREAS - These can either be cleaned using a proprietory metal cleaner or baby oil. Test on a
small hidden part before cleaning. Always clean in the direction of the grain.
SERVICING
The appliance should be checked on an annual basis to ensure it is working safely and that there is no exces-
sive build up of soot. The frequency of service will depend on usage, but MUST be carried out at least once
annually. Servicing must be carried out by a competent person, such as a CORGI registered installer.
Cleaning of the coals may be carried out by following the instructions given in the installation section. The
Installation instructions carry full servicing details for the use of the installer.
LIST OOFSSPARE PPARTS
PAART NNO. ITEM PAART NNO. ITEM
Please Enquire Glass door assembly FT/F730023 Pilot assembly
Please Enquire Gas valve Please Enquire Burner unit
FB/F940136 Catalyst FB/F940136 Seal kit for Catalyst
4
6.0
7.0
8.0
As our policy is one of continuous improvement and development , we hope therefore you will understand we must retain the right to amend details and/or specifications
without prior notice.
DO005562/0
5.0