Follett Ice Manager C43650 Operation manual

Ice Manager™Diverter Valve System
Following installation, please forward this manual
to the appropriate operations person.
Operation and Service Manual
After Serial Number C43650
Order parts online
www.follettice.com
00195776R05
801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com
Ice Manager
Diverter Valve
(1) Horizon™
Chewblet®Ice Machine
(purchased separately)
(2) ice storage units
(purchased separately)
Any combination of bins or dispensers
Ice Manager
Control Panel
Lane 1
Lane 2

2 Ice Manager Diverter Valve System Operation and Service Manual
Chewblet®Ice Machine Model Number Configurations
A Air-cooled, self-contained
W Water-cooled, self-contained
R Air-cooled, remote condensing unit
N Air-cooled, no condensing unit for
connection to parallel rack system
A V SC 1000HC
MC Maestro
Chewblet
(400 Series)
HC Horizon
Chewblet
(1000, 1400,
1650 Series)
HM Horizon
Micro
Chewblet
C 208-230/60/1 (icemaking head)
Self-contained only.
D 115/60/1 (icemaking head)
Self-contained and remote.
If remote unit, high side is
208-230/60/1.
E 230/50/1 (icemaking head)
Self-contained only.
F 115/60/1 (icemaking head)
Remote only. High side is
208-230/60/3.
Icemaker Voltage Series Condenser
V Vision™
H Harmony™
B Ice storage
bin
J Drop-in
M Ice Manager™
diverter valve
system
400 up to
454 lbs
(206kg)
1000 up to
1036 lbs
(471kg)
1400 up to
1450 lbs
(658kg)
1650 up to
1580 lbs
(717kg)
S RIDE™
(RIDE remote
ice delivery
equipment)
T Top-mount
Application Configuration

Ice Manager Diverter Valve System Operation and Service Manual 3
Table of contents
Welcome to Follett
Before you begin .......................................................... 4
Specications
Electrical ................................................................ 5
Plumbing ................................................................ 5
Temperature requirements .................................................. 5
Dimensions .............................................................. 5
Operation
General information........................................................ 6
Audible alarm ............................................................ 6
Cleaning and preventive maintenance ......................................... 7
Preventive maintenance .................................................. 7
Weekly exterior care ..................................................... 7
Cleaning and sanitizing................................................... 7
Service
System components ...................................................... 20
System operation ........................................................ 20
Control logic .......................................................... 20
Auto mode............................................................ 20
Manual mode ......................................................... 20
Diverter valve module ..................................................... 21
Control board ......................................................... 21
Divert gearmotor ....................................................... 21
Divert paddle.......................................................... 21
Ice Manager diverter valve wiring diagram ................................... 22
Control panel............................................................ 23
Membrane switch ...................................................... 23
LCD screen ........................................................... 23
Audible alarm ......................................................... 23
Ultrasonic sensor ........................................................ 24
Ice level set points........................................................ 25
To view ice levels ...................................................... 25
To view set points ...................................................... 25
To change set points.................................................... 25
Troubleshooting
Ice shortage with audible alarm ........................................... 26
Ice shortage without audible alarm ......................................... 27
Service Parts
Diverter valve module ..................................................... 28
Control panel............................................................ 29
Sensor distribution unit .................................................... 30
Follett Vision™ VU155 Ice Manager kit ........................................ 31
Follett Vision™ VU300 Ice Manager kit ........................................ 32
Cables ................................................................. 33

4 Ice Manager Diverter Valve System Operation and Service Manual
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask
that you review the installation manual (provided as a separate document) before beginning to install the unit.
Our instructions are designed to help you achieve a trouble-free installation. Should you have any questions or
require technical help at any time, please call our technical service group at [phone] or
+1(610)252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling
of a claim, if necessary.
CAUTION
• Warranty does not cover exterior or outside installations.
• Moving parts. Do not operate with front cover removed.
• Hot parts. Do not operate with cover removed.
• To reduce risk of shock, disconnect power before servicing.
• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution
label on product and follow instructions carefully.
• Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Ice Manager Diverter Valve System Operation and Service Manual 5
Specications
Electrical
115V, 60Hz, 1ph, 1.5 amps.
8' (2.4m) cord with NEMA 5-15 plug provided. If local code requires hard-wiring, separate disconnects also required.
Plumbing
Drain line – 15' (4.6m) 3/8" nylon tubing, supplied
Temperature requirements
Ice Manager components, including ice transport tube, must be operated in ambient temperatures between 40 F and
120 F (5 C and 49 C). Relative humidity not to exceed 55%.
Dimensions
16"
(407mm)
10.375"
(264mm)
17.5"
(445mm)
13.625"
(346mm)
3.75"
(96mm)
12"
(305mm)
12.5"
(318mm)
LANE 2 LANE 1
Diverter Valve with Mounting Bracket Control Panel
3.5"
(89mm)
4.125"
(105mm)
7.75"
(197mm)
Sensor Distribution Unit
(bins and ice and beverage dispensers only)
3/8" NPT
barbed drain fitting
Front View Side ViewFront View Side View
Front View Side View

6 Ice Manager Diverter Valve System Operation and Service Manual
Operation
General information
The Ice Manger diverter valve system is designed to
direct ice from one Horizon ice machine to two ice
storage units. AUTO is the standard operating mode.
When selected, ice is directed to the lane 1 storage
unit until it reaches the MIN (minimum) set-point.
Ice is then directed to the lane 2 storage unit and
will continue to ll this lane until the FULL level is
achieved. If at any time the ice level in lane 1 storage
unit goes below the MIN set-point, ice will be directed
back to lane 1 until the MIN level is satised. When
lane 2 reaches its FULL level, ice will be directed back
to lane 1. When both lanes reach their FULL level, the
Horizon ice machine will shut off. After a 15-minute
delay, the ice machine will be ready to start as soon
as the ice level in either of the storage units drops
below the FULL set-point.
Audible alarm
In the event a system error occurs that could cause
ice shortages, the audible alarm will be turned ON
accompanied by an appropriate error message on the
LED screen. To silence the alarm, press any of the
push buttons on the control panel. This will silence
the alarm for 4 hours, however the error message
displayed on the LED screen will remain until the
problem is addressed. After 4 hrs, if the error has not
been addressed, the audible alarm will resume.
Placing the system in MANUAL MODE will also
prevent the alarm from sounding. The error message
on the LED screen will still ash, but the alarm will not
resume.
See troubleshooting guide on page 26 for causes.
Ice Manager
Diverter Valve
(1) Horizon™
Chewblet®Icemaker
(purchased separately)
(2) ice storage units
(purchased separately)
Any combination of bins or dispensers
Ice Manager
Control Panel
ICE MANAGER SYSTEM
Lane 2
Lane 1

Ice Manager Diverter Valve System Operation and Service Manual 7
Cleaning and preventive maintenance
Preventive maintenance
Periodic cleaning of Follett’s Ice Manager diverter valve system is required to ensure peak performance and delivery
of clean, sanitary ice. Cleaning of the Ice Manager system, in most cases, should be performed by your facility’s
maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s
responsibility to see that this cleaning is performed every 6 months or more often if conditions dictate. Service
problems resulting from lack of preventive maintenance will not be covered under the Follett warranty.
Weekly exterior care
The exterior of the diverter valve and control panel may be cleaned with a soft cloth and mild detergent. The ice
machine exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
Note: Do not use bleach to sanitize or clean the ice machine or diverter valve.
WARNING
• Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer
CAUTION
• Use only Follett approved SafeCLEAN™ cleaner (item# 00132001) and NU-CALGON IMS-II SANITIZER.
• Do not mix cleaner and sanitizer solutions together
• DO NOT USE BLEACH
• It is a violation of Federal law to use these solutions in a manner inconsistent with their labeling
• Read and understand all labels printed on packaging before use
Note: Complete procedure for cleaning and sanitizing MUST be followed in order shown. Ice must be collected for
10 minutes from each lane before putting ice machine and Ice Manager system back into service.
Cleaning and sanitizing
1. To clean ice machine – Remove ice machine cover.
Press the CLEAN button. The machine will drain.
Wait for the LO WATER light to come on (Fig. 1).
LO WATER
CLE
AN
Fig. 1

8 Ice Manager Diverter Valve System Operation and Service Manual
2. Mix 1 gallon (3.8L) 120 F (49 C) water and
one 7 ounce (198g) packet of Follett SafeCLEAN
ice machine cleaner (item# 00132001). Locate
cleaning cup. Fill until HI WATER light comes on
(Fig. 2).
Note: Do not use bleach to sanitize or clean the
ice machine.
HI WATER
Fig. 2
12
Fig. 3
LO WATER
N
A
E
L
C
Fig. 4
3. Replace cover on cleaning cup. Wait until ice
machine restarts. Machine will clean, then ush 3
times in approximately 12 minutes (Fig. 3).
4. To sanitize ice machine – Press CLEAN button.
The ice machine will drain. Wait for LO WATER
light to come on (Fig. 4).

Ice Manager Diverter Valve System Operation and Service Manual 9
HI WATER
Fig. 5
12
Fig. 6
5. Mix 1 gallon 120 F (49 C) water and 1.6 ounces
(48ml) NU-CALGON IMS-II SANITIZER. Fill until
HI WATER light comes on (Fig. 5).
Note: Do not use bleach to sanitize or clean the
ice machine.
6. Replace cover on cleaning cup. Wait until ice
machine restarts. Machine will sanitize, then ush
3 times in approximately 12 minutes (Fig. 6).
7. To sanitize diverter valve – Press ice machine
power switch OFF (Fig. 7).
Fig. 7

10 Ice Manager Diverter Valve System Operation and Service Manual
8. Locate Ice Manager control panel.
(Fig. 8)
9. To sanitize lanes 1 and 2, diverter valve must be in
manual mode. Press the MODE SELECT button on
the Ice Manager control panel (Fig. 9). Manual light
will come on. If auto light comes on, press MODE
SELECT button again.
10. To sanitize lane 1 – Press LANE 1 button
(Fig. 10). Lane 1 light will come on.
Mode
select
Auto
ON
ON
Full
Full
Lane 1
Lane 2
Min
Icemaker
Manual
ON
Fig. 9
Mode
select
Auto
ON
ON
Full
Full
Lane 1
Lane 2
Min
Icemaker
Manual
ON
Fig. 10
Mode
select
Auto
ON
ON
Full
Full
Lane 1
Lane 2
Min
Icemaker
Manual
ON
Fig. 8