ForaCare MT Series Installation guide

ForaCare Suisse AG
Thermometer FAQ
Version: Rev 4.1
Release date: 08 July 2019
Editor: Dean Chiu

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Table of contents
General Thermometer Questions………………………………………………… 2
Q1. What are the general features of FORA’s thermometer? .....................................4
Q2. How accurate is FORA’s thermometer?……………………………………………...6
Q3. What is the normal body temperature?………………………………………............8
Q4.What are the temperatures for all ages?.............................................................9
Q5.Why is my measurement too low or high?.............................................................9
Q6.Why the temple is the best place for forehead measurement?............................10
Q7. What is Fever?....................................................................................................10
Q8. What is the measurement place and displayed temperature range in FORA’s
thermometer?......................................................................................................10
Q9. Are there any restrictions on FORA’s thermometer use?....................................11
Q10. What are some suggestions for taking the temperature in the ear for infrared
thermometers?....................................................................................................12
Q11. What are some suggestions for taking the temperature on the forehead (skin-
surface) for infrared thermometers?...................................................…………..13
Q12. What are some suggestions for taking the temperature on the foot (only with
IR19)?………………………………………………………………………………..…14
Q13. What are some suggestions for taking the temperature of an object for infrared
thermometers?....................................................................................................15
Q14. What are some suggestions for taking the temperature in the oral for digital
thermometers?....................................................................................................15
Q15. What are some suggestions for taking the temperature in the axillary for digital
thermometers?………………………………………………………………………16
Q16. What are some suggestions for taking the temperature in the rectal for digital
thermometers?………………………………………………………………………16

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Q17.What is that mean when you hear the beep sound in digital
thermometer?.....………………………………………………………………………16
Cleaning and Care
Q18. What should I use to clean and care for my FORA infrared thermometer?……16
Q19.What should I use to clean and care for my FORA digital thermometer?……17
Common Troubleshooting
Q20. Why do I get different readings from the left and right ear? Which ear should I
measure?………………………………………………………………………………18
Q21. Why do I get different temperature for continuous measurement? Sometimes in
normal, sometimes in lower, sometimes in higher temperature…………………18
Q22. Which factors can influence the temperature measurement with a healthy
person?............................................................................................................…18
Q23. The Common Error Messages in FORA’s infrared Thermometer…………….19
Q24. The Common Abnormal Reasons from FORA’s infrared thermometer...........24
Data Transmission Features of the FORA thermometer
Q25. Which models of FORA’s thermometers have the data transmission
function?..............................................................................................................24
Q26. What are the accessories needed to perform data transmission with IR21 and
IR20?...................................................................................................................25
Q27. How is the data transmission performed with IR21, IR20 and IR20
professional?.......................................................................................................25
Q28. What is the Bluetooth transmission information on software development in
IR21, IR20 and IR20 professional?....................................................................27

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General Thermometer Questions:
Q1: What are the general features of FORA’s Thermometer?
Infrared Thermometers:
Name
Diamond NEXUS
Diamond
NEXUX ECO
Diamond
NEXUX MINI
IR10
IR16
Use
Forehead/
Skin-Surface
Forehead/
Skin-Surface
Forehead/
Skin-Surface
Forehead/
Skin-Surface
Ear/Forehead/
Non-Contact
℃and ℉





Beeper





Memory
20
20
20
20
10
LCD Backlight



Surface
Measurement



Auto-Sensing
Measurement

Power Source
AAA 2
AAA 2
CR2032 1
CR2032 1
CR2032 1
Battery Life
1000
1000
1000
1000
1000
Data Connection
Clinical Validated






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Name
IR18
IR19
IR20
IR21
IR20
Professional
IR42
Use
Ear
Foot/Forehead/
Skin-Surface
Ear
Ear/Forehead
Ear
Forehead/
Skin-Surface
℃and ℉





℃
Beeper






Memory
10
10
10
10
10
30
LCD Backlight




Surface
Measurement


Auto-Sensing
Measurement
Power Source
CR2032 1
CR2032 1
AAA 2
AAA 2
AAA 2
AAA 2
Battery Life
1000
1000
1000
1000
1000
3000
Data Connection
Bluetooth/
Cable
Bluetooth/ Cable
Bluetooth/
Cable
Clinical Validated







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Digital Thermometers:
Name
10s/ 60s Digital Thermometer
(MT Series)
Use
Oral/Rectal/Axillar
℃and ℉

Beeper

Memory
Last Reading
LCD Backlight
Surface
Measurement

Auto-Sensing
Measurement
Power Source
LR41 or SR31
Battery Life
1000
Data Connection
Clinical Validated

Q2: How accurate is FORA’s thermometer?
The accuracy requirement of FORA’s thermometer is specified in ASTM E1965-98.
Infrared Thermometers:
1. IR10 and IR18:
(1) ±0.2℃(±0.4℉) for the range of 36.0℃to 39.0℃(96.8℉to 102.2℉)
(2) ±0.3℃(±0.5℉) for the range of ＜36.0℃(96.8℉) or ＞39.0℃(102.2℉)

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2. IR19:
±0.3°C (±0.5°F) for the range of 35.0°C (96.8°F) ~ 41.0°C (102.2°F)
3. IR16, IR20, IR20 Professional and IR21:
(1) ±0.2℃(±0.4℉) for the range of 36.0℃to 39.0℃(96.8℉to 102.2℉)
(2) ±0.3℃(±0.5℉) from 34.0℃to 35.9℃(93.2℉to 96.6℉)
(3) ±0.3℃(±0.5℉) from 39.1℃to 42.2℃(102.4℉to 108.0℉)
4. Diamond NEXUS, Diamond NEXUS ECO and Diamond NEXUS MINI:
For Body Mode:
(1) ±0.2°C (±0.36°F) from 36.0°C (96.8°F) to 39.0°C (102.2°F)
(2) ±0.3°C (±0.54°F) from 32.0°C (89.6°F) to 35.9°C (96.6°F)
(3) ±0.3°C (±0.54°F) from 39.1°C (102.4°F) to 43.0°C ( 109.4°F)
For Object Mode:
± 1°C (±2°F) from 0°C (32°F) to 100°C (212°F)
5. FORA IR42
For Forehead:
(1) ±0.2°C (±0.36°F) from 35.0°C (95.0°F) to 42.0°C (107.6°F)

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(2) ±0.3°C (±0.54°F) from ˂35.0°C (95.0°F) or >42.0°C (107.6°F)
For Object Surface Mode:
± 1°C (±2°F)
Digital Thermometers:
1. MT series: MT80, MT81, MT82, MT83, MT84, MT85 and MT86:
(1) ±0.1℃(±0.2 °F) for the range of 35.0℃to 39.0℃(95.0°F to 102.2°F)
(2) ±0.2℃(0.3°F) in other range
Q3: What is the normal body temperature?
A widely accepted medical concept is that the normal body temperature for a healthy
adult is approximately 98.6°F/37.0° C. The origin of this concept is generally credited
to independently conducted research by two different groups in the 19th century–
Becquerel and Breschet, followed 33 years later by Wunderlich. Later, the study
“Sunnd-Levander M et al. 2002” in which findings of normal temperature means and
ranges for males and females are summarized in Table 1. The temperature can be
monitored at different sites, with the choice of site resulting in certain trade-offs in
terms of convenience and reliability. Being an internal measurement, rectal
temperature is very reliable and it is usually considered the “gold standard”, although
it is the least convenient. Oral temperature closely parallels rectal temperature in
terms of amplitude and acrophase.

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Q4: What are the temperatures for all ages?
The body’s ability to regulate temperature changes as you get older. In general, older
people have more difficulty conserving heat. They’re also more likely to have lower
body temperatures.
Babies and children. In babies and children, the average body temperature ranges
from 36.6°C (97.9°F) to 37.2°C (99°F).
Adults. Among adults, the average body temperature ranges from 36.1°C (97°F) to
37.2°C (99°F).
Adults over age 65. In older adults, the average body temperature is lower than
36.2°C ( 98.6°F).
Q5: Why is my measurement too low or high?
Dirty lens and ambient temperature might affect the measurement. If the lens is dirty,
please follow the manual's instruction to clean lens with cotton swab. Besides, we

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recommend user to place thermometer indoor for 30 minutes to adapt to temperature
and get the correct measurement.
Q6: Why the temple is the best place for forehead measurement??
The temporal artery connects to heart via the carotid artery, and it is shallow artery
which closes to skin surface. Therefore, we can learn the central body temperature
by measuring the skin surface over the temporal artery; also, it is user-friendly
measurement. This is where the design concept of forehead thermometer comes
from.
Q7: What is Fever?
Fever indicates that the body temperature is higher than normal. This symptom may
be potentially caused by infection, overdressing or immunization. Some people may
not experience fever even when they are ill. These include, but are not limited to,
infants younger than 3 months old, persons with compromised immune systems,
persons taking antibiotics, steroids or antipyretics (aspirin, ibuprofen, acetaminophen),
or persons with certain chronic illnesses. Please consult your physician when you
feel ill even if you do not have fever.
Generally speaking, in adult, fever is an oral temperature above 38°C (100.4°F) or
a rectal or ear temperature above 38.3°C (101°F). Besides, A child has a fever
when his or her rectal temperature is 38°C (100.4°F) or higher.
Q8: What is the measurement place and displayed temperature range in FORA’s
Thermometer?
Infrared Thermometers:
Product Name
Using Pace
Displayed Temperature Range
IR10
Ear
Ear: 0°C to 50°C (32°F to 122°F)