Fortinet FortiExtender 202E User manual

QuickStart Guide
FortiExtender 201E/211E/202E/212E

QuickStart Guide
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March 06, 2020
Copyright © 2020 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®,
FortiCare®and FortiGuard®, and certain other marks are registered trademarks
of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names
herein may also be registered and/or common law trademarks of Fortinet.
All other product or company names may be trademarks of their respective
owners. Performance and other metrics contained herein were attained in
internal lab tests under ideal conditions, and actual performance and other
results may vary. Network variables, dierent network environments and
other conditions may aect performance results. Nothing herein represents
any binding commitment by Fortinet, and Fortinet disclaims all warranties,
whether express or implied, except to the extent Fortinet enters a binding
written contract, signed by Fortinet’s General Counsel, with a purchaser
that expressly warrants that the identied product will perform according
to certain expressly-identied performance metrics and, in such event, only
the specic performance metrics expressly identied in such binding written
contract shall be binding on Fortinet. For absolute clarity, any such warranty
will be limited to performance in the same ideal conditions as in Fortinet’s
internal lab tests. In no event does Fortinet make any commitment related to
future deliverables, features or development, and circumstances may change
such that any forward-looking statements herein are not accurate. Fortinet
disclaims in full any covenants, representations, and guarantees pursuant
hereto, whether express or implied. Fortinet reserves the right to change,
modify, transfer, or otherwise revise this publication without notice, and the
most current version of the publication shall be applicable.

5
Device Guide
Packing List
LTE/GPS Antennas
QuickStart Guide
Mounting Kit
Anchors and Screws
Drill Template Sticker
Rubber Feet
FEX-201E/211E
Note: Actual product depends on model purchased.
FEX-202E/212E
4
Product Description
All FEX-201E/211E and 202E/212E products feature the same FEX-200E chassis with
one or two LTE FEM-06-AMEU or FEM-12-GBL modem(s) pre-installed, as highlighted
below.
Model Modem
FEX-201E FEX-200E chassis with 1 FEM-06 AMEU modem pre-installed.
FEX-211E FEX-200E chassis with 1 FEM-12 GBL modem pre-installed.
FEX-202E FEX-200E chassis with 2 FEM-06 AMEU modems pre-installed.
FEX-212E FEX-200E chassis with 2 FEM-12 GBL modems pre-installed.
Notes:
• FEM-06-AMEU LTE CAT 6 modem (Downlink: 300Mbps; Uplink: 50Mbps;
Region: North America and Europe only).
• FEM-12-GBL LTE CAT 12 modem (Downlink: 600Mbps; Uplink: 150Mbps;
Region: worldwide).
• FEX-201E/211E and 202E/212E only support MicroSIM (3FF) SIM cards,
which are not included. You must purchase your own SIM cards.
Product Features

6 7
Ports, LEDs, and Buttons
Kensington Lock Slot Bluetooth LED
Reset/Default Button Bluetooth Button
LED Behavior and Description
RJ45 Network LEDs Green Steady: 1G network connected.
Green Flashing: 1G network activity.
Amber Steady: 100M network connected.
Amber Flashing: 100M network activity.
O: No network connection.
Bluetooth LED Green Steady: The Bluetooth conguration window is open.
Blue Flashing: Bluetooth conguration is in progress.
Blue Steady: Bluetooth conguration is completed. The LED
turns o in 5 seconds.
O: No Bluetooth conguration is allowed.
LED Behavior
Button Operating Instructions
Reset/Default Button Press and hold for less than 5 seconds: Reset/Reboot the
device.
Press and hold for more than 5 seconds: Restore the
device to its factory default settings.
Bluetooth Button Press and hold for less than 3 seconds: Ignored.
Press and hold for more than 3 seconds: Opens a
window (period) of time for Bluetooth conguration, and
turns on the Bluetooth LED. Note: The“window” closes if
no Bluetooth conguration activity occurs within 30 seconds.
Re-pressing the button has no eect while Bluetooth
conguration is in progress or if it is completed within 5
minutes.
Control Button Usage
GE WAN and LAN (1–4) Ports. Port 4 is PoE PD
LAN (802.3af/at compatible).
USB 2.0 RJ45 Network LEDs 12V/2A Input (optional)
(Use 12V/2A power adapter
with ID 2.1 mm plug.)
Console Port
Note: To access the device from its console port,
you must set the baud rate to 115200.

8 9
LTE Modem 1 RF Connectors
LTE Modem 1
LTE Signal Level 1
MAIN AUX GPS
LTE Signal Level 2
LTE Signal Level 3
LTE Signal Level 4
Management
Power
FortiGuard Cloud
LTE Modem 2 RF Connectors (FEX-202E/212E only)
MAIN
AUX
GPS
RF Connectors & System LEDs
RF Connector Description
MAIN Main LTE antenna.
AUX Auxiliary (Diversity) LTE antenna.
GPS GPS/GNSS antenna.
LED Description
LTE Modem 1 Green Steady: Connected to carrier and working properly.
Green Flashing: Booting up and connecting to carrier.
Green Rapidly Flashing: SIM or rmware error.
OFF: No LTE Modem 1.
LTE signal level 1 Green: LTE signal strength <25% (LED 1 on).
LTE signal level 2 Green: LTE signal strength 25%–50% (LED 1 & 2 on).
LTE signal level 3 Green: LTE signal strength 50%–75% (LED 1, 2, & 3 on).
LTE signal level 4 Green: LTE signal strength >75% (LED 1 , 2, 3, & 4 all on).
LTE Modem 2 Same as LTE Modem 1. See above.
Power Green Steady: Booted up and working properly.
Green Flashing: Booting up.
Amber Steady: System error.
OFF: No power.
Management Blue Steady: Managed by FortiGate or FortiExtender Cloud.
Blue Flashing: Connecting to a managing device.
OFF: No management connection.
FortiGuard Cloud Blue Steady: Connected to FortiGuard Cloud (FGC).
Blue Flashing: Connecting to FGC.
Blue Rapidly Flashing: Error in connecting to FGC.
OFF: No connection to FGC.
The following tables describe the use of RF connectors and the system LEDs on top of
the FEX-201E/211E and 202E/212E casing.
Note:
1. Upper LTE LEDs are for LTE Modem 1; Lower LTE LEDs are for LTE Modem 2.
2. Management and FortiGuard Cloud LEDs apply to all FEX-201E/211E and
202E/212E models.

11
1Basic Connections
1. Insert one end of an Ethernet cable into the LAN/PoE port on the device.
2. Insert the other end of the Ethernet cable into the PoE LAN port on your FortiGate
appliance. Ensure that FortiGate and FortiExtender are on the same subnet.
3. Optionally, if you are not using PoE, connect the device to a power outlet using a
power adapter.
Optional Power
Connection
LAN/PoE Internet
Warning:
You must provide adequate grounding to the PoE injector of the FortiExtender unit, if
required, in compliance with your local electrical code or regulations.
This device complies with IEEE 802.3af/at PoE specication. Do not use a PoE
injector that is not IEEE 802.3af/at compliant as it might damage your device.
10
Assembly
2
1. Remove the dust cover that protects the SIM sockets and ts over the antenna posts.
2. Insert your MicroSIM (3FF) SIM card(s) into the SIM socket(s).
3. Observe the following guidelines:
• If installing one SIM card, you can insert the card into either SIM socket.
• If installing two SIM cards, use SIM1 as the primary socket and SIM2 as the
secondary.
4. Insert the SIM card(s) into the SIM socket(s), making sure that the card is facing down
with the cut corner on the left. (If necessary, press the card again to remove it.)
5. Replace the cover, and then attach the antennas.
6. (FEX-202E/212E only) Repeat Steps 1 through 4 above to assemble the LTE Modem
2 side.

12 13
IP Conguration
3
After you have connected the FortiExtender network interfaces, the device automatically
attempts to obtain an IP address from a DHCP server. If you do not use DHCP, you can
congure a static IP address.
To congure a static IP address:
1. Use an Ethernet cable to connect one of the LAN ports in the back of the
FortiExtender to the Ethernet port of your computer.
2. Congure the computer to be on the same subnet as the FortiExtender by changing
its IP address to 192.168.1.1 and the netmask to 255.255.255.0.
3. Open your web browser and point to the default FortiExtender web GUI address:
http://192.168.1.2
4. In both the username and password elds, type admin and press Enter.
5. Go to Network Conguration.
6. For address mode, select Static.
7. Specify the IP address, netmask, and gateway; and then click APPLY.
Installation
4
The FortiExtender device is designed for placement near a window (desk or wall mount) to
achieve the best 3G/4G signal strength. Refer to the diagram below for proper placement
and mounting.
Modem 1 cover tab with screw
Modem 2 cover tab with screw (FEX-202E/212E only)
Wall mount hole
Wall hanging slots
Wall mount hole
Rubber feet slots
Rubber feet slots
Install SIM card(s)
1. Unscrew the modem cover screw on the bottom of the unit.
2. Push the screw tab outwards, and unlock the cover from one end to remove it.
3. Insert your MicroSIM (3FF) SIM card(s) into the SIM socket(s).
4. Replace the modem cover, and fasten it onto the unit housing with the screw.

14 15
Place on top of a desk or at surface
1. Attach the rubber feet to the four corners on the bottom of the unit.
2. Place the unit on the desk or at surface.
3. Secure the unit in place with a Kensington lock.
4. Attach the antennas.
Hang on a wall
1. Peel o the drill template sticker, and stick it onto the wall in a desired location.
2. Use the template to mark and drill the pilot holes.
3. Insert the anchors into the holes.
4. Insert the screws into the anchors and tighten, leaving around a 5-mm gap between
the screw head and the wall.
5. Position the device so that the mounting holes line up with the screws.
6. Place the mounting slots over the screws and slide the device down until the screws
t into the slots.
Tip:
Use bear claw screws. The screw heads of bear claw screws have a built-in gap
that ts well with the hanging holes. You can purchase bear claw screws from a
local or online hardware store.
Fasten onto a wall
1. Peel o the drill template sticker, and stick it onto the wall in a desired location.
2. Use the template to mark and drill the pilot holes.
3. Insert the anchors into the holes.
4. Snap o the plastic cover over the LEDs on the front to reveal the long screw holes.
5. Insert the long screws through the device from front to back.
6. Insert the long screws into the anchors on the wall and tighten.
7. Replace the cover over the LEDs on the front. Refer to the illustrations on the next
page.

16 17
FEX-201E/211E Wall Mount
FEX-202E/212E Wall Mount
Cautions and Warnings
Environmental specications
Ambient operating temperature: 0°C to 40°C
Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, StorageTemperature, Humidity, and Altitude)
Référez à la FicheTechnique de ce produit pour les caractéristiques environnementales (Température de fonctionnement, température de stockage,
humidité et l’altitude).
Safety
Battery—Risk of explosion if the battery is replaced by an incorrect type. Do not dispose of batteries in a fire. They may explode. Dispose of used
batteries according to your local regulations. IMPORTANT: Switzerland: Annex 4.10 of SR814.013 applies to batteries.
Batterie—Risque d’explosion si la batterie est remplacée par un type incorrect. Ne jetez pas les batteries au feu. Ils peuvent exploser. Jetez les piles
usagées conformément aux réglementations locales. IMPORTANT: Suisse: l’annexe 4.10 de SR814.013 s’appliquent aux batteries.
CAUTION
There is a danger of explosion if a battery is incorrect replaced. Replace only with the same or equivalent type.
Dispose batteries of according to the manufacturer’s instructions.
Disposing a battery into fire, a hot oven, mechanically crushing, or cutting it can result in an explosion.
Leaving a battery in an extremely hot environment can result in leakage of flammable liquid, gas, or an explosion.
If a battery is subjected to extremely low air pressure, it may result in leakage of flammable liquid, gas, or an explosion.
WARNUNG
Lithium-Batterie Achtung: Explosionsgefahr bei fehlerhafter Batteriewechsel. Ersetzen Sie nur den gleichen oder gleichwertigen Typ. Batterien gemäß
den Anweisungen des Herstellers entsorgen.
Beseitigung einer BATTERIE in Feuer oder einen heißen Ofen oder mechanisches Zerkleinern oder Schneiden einer BATTERIE, die zu einer
EXPLOSION führen kann
Verlassen einer BATTERIE in einer extrem hohen Umgebungstemperatur, die zu einer EXPLOSION oder zum Austreten von brennbarer Flüssigkeit oder
Gas führen kann
Eine BATTERIE, die einem extrem niedrigen Luftdruck ausgesetzt ist, der zu einer EXPLOSION oder zum Austreten von brennbarer Flüssigkeit oder
Gas führen kann.
Caution: This equipment is to be used in a Network Environment 0 per IECTR 62101. This product is connected only to PoE networks without
routing to the outside plant.
Attention: Ce matériel doit être utilisé dans un Environnement Réseau 0 par IECTR 62101. Ce produit est uniquement connecté aux réseaux PoE
sans installation externe de routage.
This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked LPS or Class 2 and rated 12 Vdc, 3 A or by 48 Vdc from PoE
source.
Le produit doit être alimenté par un bloc d’alimentation à courant continu homologué UL de 12 Vdc, 3 A nominal marqué LPS ou Class 2 ou par une
source d’alimentation par Ethernet de 48 Vdc (PoE).

This device and it’s antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC
multi-transmitter product procedures.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur.
Antenna Type Model Number Antenna Gain (dBi) Remark
Dipole External Antenna FEX-200E-ANT 698–960 MHz: 3.2
1447–1511 MHz: 2.2
1559–1606 MHz: 2.5
1710–2170 MHz: 4.8
2300–2700 MHz: 4.6
GPS/Glonass/BDS/Galileo
Printing RF11C02360S 4 Bluetooth
Dipole External Antenna FEX-200E-ANT 698–960 MHz: 3.2
1447–1511 MHz: 2.2
1559–1606 MHz: 2.5
1710–2170 MHz: 4.8
2300–2700 MHz: 4.6
WWAN
IMPORTANT: The device must be professionally installed and must use the supplied antenna.
Professional Installation Instruction
1.Installation personnel—This product is designed for specific application and needs to be installed by qualified personnel who has RF and related rule
knowledge. The general user shall not attempt to install or change the settings.
2. Installation location—The product shall be installed at a location where the radiating antenna can be kept 33 cm from nearby person in normal
operation condition to meet Regulatory RF exposure requirement.The installation applies to both indoor and outdoor location.
3.External antenna(s)—Use only the antenna(s) that have been approved by the manufacturer.The non-approved antenna(s) may produce unwanted
spurious or excessive RF transmitting power that may lead to the violation of FCC/ISED limit and is prohibited.
4. Warning—Please carefully select the installation position and ensure that the final output power does not exceed the limit set forth in relevant rules.
The violation of the rule could lead to serious federal penalty.
Instructions d’installation professionnelle
1. Installation—Ce produit est conçu pour un usage spécifique et doit être installé par un personnel qualifié maîtrisant les radiofréquences et règle
similaires. L’utilisateur ne doit pas tenter d’installer ou de modifier les paramètres.
2. Emplacement d’installation—En usage normal, afin de respecter les exigences réglementaires concernant l’exposition aux radiofréquences, ce
produit doit être installe de façon à respecter une distance de 33 cm entre l’antenne émettrice et. L’installation s’applique aux emplacements intérieur
et extérieur.
3. Antenne externe (s)—Utiliser uniquement l’antenne (s) approuvées par le fabricant. L’utilisation d’autres antennes peut conduire à un niveau de
rayonnement essentiel ou non essentiel dépassant les niveaux limites définis par FCC/ISED, ce qui est interdit.
4. Avertissement—Choisir avec soin la position d’installation et s’assurer que la puissance de sortie ne dépasse pas les limites en vigueur. La violation
de cette règle peut conduire à de sérieuses pénalités fédérales.
European Conformity (CE) – EU
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
This equipment should be installed and operated with minimum distance 33 cm between the radiator & your body.
Regulatory Notices
Federal Communication Commission (FCC) – USA
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received; including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits
are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 33 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Industry Canada Equipment Standard for Digital Equipment (ICES) – Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Innovation, Science and Economic Development (ISED) – Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas
possible.
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 33 cm between the radiator & your body.
Cet équipement est conforme aux limites d’exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 33 cm de distance entre la source de rayonnement et votre corps.
This radio transmitter (IC:7280B-121101) has been approved by ISED to operate with the antenna types listed below with the maximum permissible
gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this device.
Le présent émetteur radio (IC:7280B-121101) a été approuvé par ISED pour fonctionner avec les types d’antenne énumérés ci-dessous et ayant un
gain admissible maximal et l’impédance requise pour chaque type d’antenne. Les types d’antenne non inclus dans cette liste, ou dont le gain est
supérieur au gain maximal indiqué, sont strictement interdits pour l’exploitation de l’émetteur.