15
Limited Warranty (US only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIESAND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINALEND USER THAT FORAPERIOD OF ONE (1) YEAR
FROMTHEORIGINALDATEOFPURCHASEASEVIDENCEDBYACOPYOFYOURRECEIPT,YOURFRANKLINPRODUCT
SHALLBE FREE FROM DEFECTS IN MATERIALSAND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE
DAMAGE DUE TO ACTS OF GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE
ENVIRONMENT OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR
EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, WILLBE REPAIR OR REPLACEMENT WITH THE SAME ORAN
EQUIVALENT PRODUCT OF THE DEFECTIVE PORTION OF THE PRODUCT, AT THE SOLE OPTION OF FRANKLIN IF IT
DETERMINES THAT THE PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OF THE
LIMITEDWARRANTY.THISREMEDYISYOUREXCLUSIVEREMEDYFORBREACHOFTHISWARRANTY.THISWARRANTY
GIVESYOUCERTAINRIGHTS;YOUMAYALSOHAVEOTHERLEGISLATEDRIGHTSTHATMAYVARYFROMJURISDICTION
TO JURISDICTION.
(B)DISCLAIMEROFWARRANTIESANDLIMITATIONOFLIABILITY.EXCEPTFORTHELIMITEDWARRANTIESEXPRESSLY
RECITED ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOTLIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES ONLY TO PRODUCTS MANUFACTURED BY FRANKLIN
AND DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU OR ANY
OTHERPERSONORENTITYFORANYINDIRECT,INCIDENTAL,SPECIAL,ORCONSEQUENTIALDAMAGESWHATSOEVER,
INCLUDING,BUTNOTLIMITEDTO,LOSSOFREVENUEORPROFIT,LOSTORDAMAGEDDATAOROTHERCOMMERCIAL
OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE
OTHERWISE FORESEEABLE. WE ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU, AND THAT OF OUR DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE AMOUNT
PAID BY YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE
THATTHIS ISAREASONABLEALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOTALLOWTHE EXCLUSIONOR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF IMPLIED
WARRANTIES,THENTHE DURATIONOFIMPLIEDWARRANTIESANDCONDITIONSARELIMITEDTOTHEDURATIONOF
THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERINGADEFECT, YOU MUSTCALL FRANKLIN’S CUSTOMER SERVICE DESK,
1-800-266-5626, TO REQUEST A RETURN MERCHANDISE AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING
THE PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IFYOURETURNAFRANKLINPRODUCT,PLEASEINCLUDEANOTEWITHTHERMA,YOURNAME,ADDRESS,TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A COPY OF YOUR SALES RECEIPT AS PROOF OF YOUR
ORIGINALDATE OF PURCHASE. YOU MUSTALSO WRITE THE RMAPROMINENTLYON THE PACKAGE IF YOU RETURN
THEPRODUCT,OTHERWISETHEREMAYBEALENGTHYDELAYINTHEPROCESSINGOFYOURRETURN.WESTRONGLY
RECOMMEND USING ATRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.