Franklin U210 User manual

1. BEFORE USING U210
A
bout This User’s Manual
This user manual contains all the necessary information regarding the device
installation and how to use the modem for your internet navigation. Please make sure
that you are familiar with the device operation by carefully reading this user manual
before using the U210 EVDO USB modem..
Instructions
• Install the Franklin Access Manager™ software by inserting the U210 USB Device into
your PC. The installation software is included in the U210 modem memory. When you
insert the U210 into your computer, the installation process will automatically begin.
• It is highly recommended that you read the safety precautions described in this
manual before using the U210.
Documents Included on your Modem Memory
• Broadband Usage Conditions, Terms & Conditions
User Manual
Product Overview
Welcome and thank you for choosing U210 USB Modem for your wireless internet
connection.
The U210 is a high-speed wireless device that enables your computer to connect to 3G
high-speed wireless network. The U210 provides simple yet powerful user interface
that is easy to install and use.
Product Package Contents
The following items are included in the product package. If any of the items listed
below are missing, please contact the local retail store where you purchased the
product.
• U210 Modem Device
• Quick Start Guide
• USB Extension Cable
• Carrying Pouch
Introduction to U210 USB Modem
The U210 is designed for the USB port on your computer, which is available in most PC

models. The U210 allows you to
• Access the Internet,
• Send and receive e-mail
• Access your corporate network through VPN
With U210, you are always connected whether you are away from home, on the road,
or wherever wired Internet access is not readily available.
Product Specifications
• Power management: The U210 utilizes power management and system overhead
reduction functions provided by the USB interface for maximum power savings.
• Antenna design: Its efficient and innovative design optimizes data transfer rate and
sensitivity to network signals.
• Extension USB cable connector: This extension cable may be used to increase RF
performance, and to resolve clearance issues if there is any.
• USB Modem that supports Type A USB Port interface.
• Supports PCS(1900 MHz) and Cellular (800 MHz) dual bands.
• Utilizes Qualcomm QSC6085 chipset
• Supports high-speed network technologies
• Support Windows XP, Vista, 7 and Apple Macintosh systems with installed Franklin
A
ccess Manager™ connection manager software and driver.
Product handling
• Do not place any adhesive labels on the USB connector. It may leave a sticky residue
that can cause problems inside the PC USB port.
• The U210 USB device should easily slide into the USB port. Do not force the U210
into the USB port as it may cause damage to the modem and/or the port.
• Keep the U210 in a dry and clean place. (Storage temperature: -22°F to 149°F [-
30°C to 65°C]). Keep your device away from liquids, dust and excessive heat.
Configuration
To use the U210 on your computer, you need to install the Franklin Access Manager™
software included in the modem memory and configure the U210 USB device. See the
next section for more information on software installation and USB device configuration.
The following section will guide you through the installation and setup process for
Franklin Access Manager™ software. Before getting started, you should become
familiar with the documentation that came with your USB Modem.
2. INSTALLATION AND SETUP FOR FRANKLIN

A
CCESS MANAGER™
This section will guide you through the installation and setup process for Franklin
A
ccess Manager™ software.
Before getting started, you should become familiar with the documentation that came
with your USB Modem.
Installing Software
Warnings
• Make sure to complete the unplugging/ejection process before removing the U210.
• If you remove the device improperly, the modem may be damaged.
Notes
• If you have inserted the device properly, Windows will inform you of the new
hardware. Wait until Windows completes the “Found New Hardware” task.
• In Windows 2000, several windows similar to “Found New Hardware” window can
appear and disappear automatically. In Windows XP, several tool tips similar to the
“
Found New Hardware” function will appear and disappear in the system tray
automatically. In Windows Vista, several tool tips similar to the “Installing device driver
software” function will appear and disappear in the system tray automatically. Once
hardware detection is complete, you will be prompted to start activation.
• It is normal to hear a short beep sound each time you insert or remove the U210.
• It is an audible notification that your PC recognizes the new hardware.
Getting Started (Windows)
To install the Franklin Access Manager™ software:
 Turn on your computer then close all applications.
 Insert the U210 modem into your USB port.
 Your computer will recognize U210 modem and start the installation sequence
automatically. If the program does not launch automatically, go to my computer and
select the ‘FAMCD’ drive and double click ‘start.exe’ program.
 Follow the steps in the next section.
Setup Program – for Windows
STEP 1 : The “Welcome to the Franklin Access Manager Setup Wizard” screen
appears. Click the [Next] button to continue with the installation process.

STEP 2 : You are now ready to select the location on your computer where Franklin
A
ccess Manager™ will be installed. It is recommended that you do not modify the
default destination folder. Click the [Next] button to continue.

STEP 3 : During this step the components of Franklin Access Manager product are
being installed onto your computer. Installation will occur to the destination folder
specified in Step 2.
STEP 4 : Installation of Franklin Access Manager is now complete. Click the [Close]

button to leave the Franklin Access Manager setup program and begin using your new
software.
• The setup program will automatically create a Franklin Access Manager shortcut on
your desktop.
STEP 5 : Please wait while U210 is installed and ready to use.
3. STARTING FRANKLIN ACCESS MANAGER™
Franklin Access Manager™ is a connection manager application for U210 USB modem.
It allows you to manage and monitor the Internet connection between your computer
and the wireless network. It has user friendly interface and is equipped with many
useful features that will enhance your internet navigation experience.
Features

WWAN(Wireless Wide Area Network, 1xEV-DO/1xRTT/CDMA)
Specific Features:
• Configures your computer to use your USB Modem
• Creates a Data Connection for your USB Modem
• Copies utility to create wireless copies of your dial-up connections, if supported by
your device
• Test function for WWAN device
 A WWAN capable device is required to use the WWAN features. Individual WWAN
features are also device dependent as described in the WWAN section above.
Other Features:
• Logs connections used, duration of the usage, and bytes sent and received.
• See the section “Additional Features” for more information about the features of
Franklin Access Manager™ software.
Getting Started
Double click on the Franklin Access Manager icon on your desktop or click on the
Windows Start menu and select Franklin Access Manager from the list of programs.
A
bout the Wireless Networks View
Franklin Access Manager will open the Broadband Networks window as shown below.
This view is where you manage your Broadband connections. The Broadband Networks
window displays all the available network connections.
A
t a glance you can see the signal strength. Your current connection state and the
elapsed time of the connection are displayed along the bottom of the status bar.
Connecting to the Internet

Once your device is properly configured, connecting to the Internet is as simple as
clicking the “Connect” button.
Once connected, the “Connect” button will change to “Disconnect”.
Simply click this “Disconnect” button to end your current connection. To connect to any
other network shown, select it, and then click the “Connect” button.
The Status Bar
Information regarding your current network connection can be seen in the status bar
along the bottom of Franklin Access Manager interface. For more information on this
status bar, see the section “The Status Bar” in the “Additional Features” section.
Franklin Access Manager will display status information at the bottom during the
connection process as well as while connected.
When it is not connected, the status text in the lower left corner will display “Not
connected” for the currently selected network. The timer will display “00:00:00”. Once
connected, the status text will display “Connected” and the timer will begin to run.
Right clicking on the tray icon provides various options and double clicking on it will
always show the application. Placing your mouse pointer on it will display the current
connection status.
Based on your preferences, your browser can be launched automatically upon
connection.
Using the “Data” connection:
By default Franklin Access Manager enables the software for data connections.
If your connection fails when you try to connect, please try to reconnect.
Dormancy:
The data session can go to dormant mode if you are not sending or receiving any data
for an extended period of time. As soon as you resume sending or receiving data, the
data session will return to an active state automatically.
4. USING FRANKLIN ACCESS MANAGER™
The Session Menu

• Connect / Disconnect : Use this button to connect or disconnect the wireless
networks.
• Statistics : At any time during your connection you can check your current
connection speed and throughput stats in the Statistics window. To see this window,
select “Statistics” from the “Session” menu.
• Exit : Close the Franklin Access Manager™ Software
The Tools Menu
• Log : This feature provides a concise session log of your network activity. Click on a
column heading to sort the log. This window also displays the total number of sessions
as well as the total connected time. The information displayed in the Usage log can be
customized using the controls that appear just below the list.

• To view only the connection history of a specific network type, check the “Selected
connection” checkbox and select the desired type from the drop-down list.
• To view only the connections made during a specific interval, check the “Date range”
checkbox and specify the date in the “From:” and “To:” fields.
• To clear the log, press the Clear button. Note that clearing the log cannot be undone.
• Activation : Programs the activation code, phone number, and IMSI(MIN) to the
USB Modem.
• Test Device : Retrieve and display detailed information about your WWAN device
(1xEV-DO/1xRTT/CDMA USB Modem) such as CM port, model, MEID, MDN, etc. This
information can be valuable when troubleshooting a problem.

The Options Menu
[Preferences]
(1) General Tab
• Starting Options
• Run Connection Manager at Startup: If this option is checked the Franklin
A
ccess Manager starts automatically when Windows starts.
• Show Splash Window: Display splash window when Franklin Access Manager
starts.

• Minimize Application into Tray: When you minimize the application it will
now appear in the Windows task bar. To restore the application click on Franklin Access
Manager tray icon, and select[Open].
(2) WWAN Specific Settings
• When Connected: This is used to set various WWAN connection settings.
• Open Web Browser: If it is checked, y, Franklin Access Manager will launch the
default web-browser automatically when the data connection is established successfully.
• Go to URL: Use this option to enable web-browser go to web site you defined
using URL field below.
• URL: Website URL for starting page of web browser started automatically upon
connecting to the Franklin Access Manager network.
• NDIS (Network Driver Interface Specification) Option
• Enable NDIS: When enabled, this feature allows automatic internet connection
without user interaction
(3) LBS settings
This feature allows Franklin Access Manager software to setup LBS options.

• LBS Options: Enable/Disable LBS function and confirmation screen for Privacy
Consent Agreement.
• Mapping & Search Services: You can choose the map service for result of
'Location & Search Services'.
• GPS Testing: You can see current GPS signal level and perform functionality test.
If you click the button 'Test GPS', test results will be updated.
(4) VPN Settings

• VPN Options
• None: Do not use VPN.
• Microsoft VPN: Use VPN client of Microsoft Windows.
• External VPN Application: Use other VPN client application provided another
vendor.
Specify other VPN client application. To choose the application from your local disk,
click“ ” button.
• Profile (Microsoft VPN only) : Select Microsoft VPN Profile.
(5) Update Settings
This feature allows Franklin Access Manager software to check for software updates
and it can be updated manually or automatically.

• Update Option
• Manually: If you choose this option, the software will only check for update when
you select “Update Now” button or select “Help”, then “Check for updates” from main
screen.
• Automatically: You can allow the software to automatically check for updates,
daily, weekly, or monthly. It only checks when the application is running and when it
detects that you are connected and able to access the Internet.
[Language]
Y
ou can change language setting between English and Spanish.
The Help Menu
• Contents : It provides contents for additional information.
•
Check for Updates : Select this option to check for the available latest software.
•
About : Displays copyright and U210 device information

A
dditional Features
In addition to the basic features mentioned in previous sections, Franklin Access
Manager has the additional features listed below.
• Status Bar
The details of your current connection can be seen in the status bar at the bottom of
Franklin Access Manager interface. This status bar is always visible when the interface
is fully expanded.
• Connection Status
The text on the status bar reflects your current state. During an active connection, this
text will change to “Connected”. If you are not connected, it will display “Disconnected”.
•
WWAN USB Modem Status Area : The text can change to the following:
• No Device : Your WWAN USB Modem is removed from the laptop.
• Device not activated : Your USB Modem needs to be activated. Select
“
Activation” from the Tools menu.

• Throughput
The amount of data that you have sent and received since the current network
connection was initiated can be seen by holding the mouse over.
• Elapsed Time
The amount of time that has elapsed since the current network connection was
initiated is tracked on the lower left side of the status bar.
5. INSTALLING U210
Recommended System Requirements
To successfully install and use the U210 USB device in your PC, the following system
specifications are required.
Item Required Specification
Operating system Windows® 2000/XP/Vista
Mac OS X 10.4/10.5/10.6
USB Port Type A USB port
Processor/Memory Minimum required system to support the above OS
Remove the Modem from your Computer
• Remove the U210 from your laptop. When removing the modem, always grip the
sides of the modem and pull carefully.
Using the USB Modem Extension USB cable
• The U210 modem package includes an extension USB cable. Although the USB cable
is not required for use with your U210 modem, it offers increased performance for your

modem under certain operating conditions. Connect the USB cable to USB ports of your
computer.
Troubleshooting
The following is a partial listing of errors and possible solutions. Please refer to the
Inline Help and the Franklin Access Manager User Manual for a full listing.
• Ensure that the Franklin Access Manager has been correctly installed on your
computer.
• Ensure that your USB modem has been activated.
• Ensure that the USB modem is fully plugged into the USB slot.
• Ensure that the LED light is on; otherwise connect and then reconnect the USB
modem.
CARE AND MAINTENANCE
Y
our device is a product of superior design and craftsmanship and should be treated
with care. The suggestions below will help you protect your warranty coverage.
(a) Keep the device dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
(b) Do not use or store the device in dusty, dirty areas. Its moving parts and electronic
components can be damaged.
(c) Do not store the device in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
(d) Do not store the device in cold areas. When the device returns to its normal
temperature, moisture can form inside the device and damage electronic circuit boards.
(e) Do not attempt to disassemble the device.
(f) Do not drop, knock, or shake the device. Rough handling can break internal circuit
boards and fine mechanics.
(g) Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
device.
(h) Do not paint the device. Paint can clog the moving parts and prevent proper
operation.
(i) Use only the supplied or an approved replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the device and may violate regulations
governing radio devices.
A
ll of the above suggestions apply equally to your device, battery, charger, or any
enhancement. If any device is not working properly, take it to the nearest authorized
service facility for service.

WARRANTY
Manufacture’s Limited One-Year Warranty:
Franklin Wireless (the company) warrants to the original retail purchaser of this device,
that should product or any part thereof, during normal consumer usage conditions, be
defective in material or workmanship that results in product failure within the first
twelve (12) month period from the date of purchase, such defects will be repaired or
replaced (with new or refurbished) product at the Company’s discretion, without charge
for parts and labor directly related to the defect(s). This warranty extends to
consumers who purchase the product in the United States or Canada and it’s not
transferable or assignable. This warranty does not apply to:
(a) Product subject to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial number has been
removed, altered, or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperature or extreme
environment conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather
conditions, battery leakage, blown fuse, theft or improper usage of any electrical
source.
The Company disclaims liability for removal or reinstallation of the product, for
geographic coverage, for inadequate signal reception by the antenna or for
communications range or operation of the cellular system as a whole.
When sending your wireless device to Franklin Wireless’ authorized distributions for
repair or service, please note that any personal data or software stored on the device
may be inadvertently erased or altered. Therefore, we strongly recommend you make a
back up copy of all data and software contained on your device before submitting it for
repair or service. This includes all contact lists, downloads (i.e. third-party software
applications, games and graphics) and any other data added to your device. Franklin
Wireless is not responsible for and does not guarantee restoration of any third-party
software, personal information or memory data contained in, stored on, or integrated
with any wireless device, whether under warranty or not, returned to Franklin Wireless’
authorized distributors for repair or service. To obtain repairs or replacement within the
terms of this Warranty, the product should be delivered with proof of Warranty
coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone
number and/or fax number and complete description of the problem, transportation
prepaid, to the Company at the address shown below or to the place of purchase for
repair or replacement processing. In addition, for reference to an authorized Warranty

station in your area, please call [phone] in the United States.
The extent of the company’s liability under this warranty is limited to the repair or
replacement provided above and, in no event, shall the company’s liability exceed the
purchase price paid by purchaser for the product.
A
ny implied warranties, including any implied warranty of merchant ability or fitness for
a particular purpose, shall be limited to the duration of this written warranty. Any
action for breach of any warranty must be brought within a period of 18 months from
date of original purchase, but in no case shall the company be liable for a special
consequential or incidental damages for breach of this or any other warranty, express
or implied, whatsoever. The company shall not be liable for the delay in pending
service under this warranty or loss of use during the time the produce is being repaired
or replaced.
No person or representative is authorized to assume for the Company any liability other
than expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts
on the exclusion or limitation of incidental or consequential damage so the above
limitation or exclusions may not apply to you. This Warranty gives you specific legal
rights, and you may also have other rights, which vary from state to state or province
to province.
Franklin’s Authorized Service Center Address:
5440 Morehouse Dr.STE 1000
San Diego, CA 92121
SAR INFORMATION
THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Y
our wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF)
energy set by the Federal Communications Commission of the U.S. Government. These
limits are part of comprehensive guidelines and establish permitted levels of RF energy
for the general population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health. The exposure standard for
wireless mobile phones employs a unit of measurement known as the Specific
A
bsorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are
conducted with the phone transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certified power level,