FRANKLINWH CSR2100 User manual

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 1 Total 31
Franklin Home Power
User Manual

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 2 Total 31
Copyright
©2021. FranklinWH Technologies Co., Ltd.
All rights reserved.
All information in this document is subject to the copyright of FranklinWH Technologies Co., Ltd.
No part of this document may be reproduced, modified, or copied in any form without the prior written permission of
the copyright owner.
Disclaimer
The contents of this document are subject to revision without notice due to continued progress in methodology, design,
and manufacturing.
FranklinWH shall have no liability for any error or damage of any kind resulting from the use of this document.
Trademark
All trademarks mentioned herein are the property of their respective owners. All others trademarks used herein do not
imply sponsorship or endorsement of their products or services.
Unauthorized use of any trademark shown in this document or on the product is strictly prohibited.
Warranty
To be sure the warranty items and optimal performance and reliability, the Franklin Home Power must be installed
according to the installation guide.
Franklin Home Power is intended to operate with communication connections, such as WIFI, 4G, and Ethernet. Please
make sure that you keep a communication connection at least for product health checking, OTA upgrading, maintenance, etc.
Failure to maintain an internet connection may have an impact on the warranty.
Environment protection
Waste electrical (including batteries inside) should not be disposed of with household waste. For the dealing method
please refer to your local codes for the parts recycles.

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 3 Total 31
Revision
N
o.
Descriptions Date Remark
1 Pre-Release August 10, 2021

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 4 Total 31
Contents
Revision...............................................................................................................................................................................3
Contents...............................................................................................................................................................................4
TAKE CARE OF SAFETY INSTRUCTIONS IMPORTANTLY.......................................................................................6
Knowledge First ..........................................................................................................................................................6
Symbols in This Document .........................................................................................................................................6
Safety information required.........................................................................................................................................6
Abbreviations ......................................................................................................................................................................9
1，What’s Franklin Home Power (FHP)...................................................................................................................10
1.1 Solutions..............................................................................................................................................................10
1.2 Key features.........................................................................................................................................................10
1.3 Whole-home loads backup .................................................................................................................................. 11
1.4 Partial-home loads backup................................................................................................................................... 11
2，Warranty...............................................................................................................................................................12
3，Product’s overview...............................................................................................................................................12
3.1 System elements ..................................................................................................................................................12
3.2 aPower .................................................................................................................................................................13
3.3 aPower LED indicating .......................................................................................................................................14
3.4 aGate....................................................................................................................................................................15
3.5 EMU interface .....................................................................................................................................................17
3.6 aGate optional......................................................................................................................................................18
1) Optional generator circuit relay..................................................................................................................18
2) Optional EPO button .....................................................................................................................................19
4，Datasheet..............................................................................................................................................................20
4.1 aPower datasheet .................................................................................................................................................20
4.2 aGate datasheet....................................................................................................................................................21
5，System care ..........................................................................................................................................................23
6，System information..............................................................................................................................................23
7，Monitoring and management ...............................................................................................................................23
8，System operation..................................................................................................................................................24
1) Main UI ...........................................................................................................................................................24
2) APP menu ........................................................................................................................................................25
3) Mode UI ..........................................................................................................................................................25
①Self-consumption ....................................................................................................................................25
②Load shifting...........................................................................................................................................26
③Reserved energy for grid outage .............................................................................................................26

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 5 Total 31
④Emergency backup mode........................................................................................................................26
⑤Backup standby.......................................................................................................................................26
⑥Genset .....................................................................................................................................................26
⑦VPP.........................................................................................................................................................27
4) Smart Circuit schedule.....................................................................................................................................27
5) More operations...............................................................................................................................................27
9，Maintenance.........................................................................................................................................................27
10，Troubleshooting ...................................................................................................................................................27
10.1 Troubleshooting.................................................................................................................................................28
10.2 Fault alarm list...................................................................................................................................................29
10.3 Power map.........................................................................................................................................................30
10.4 Turn off the system ............................................................................................................................................30
10.5 Turn on the system.............................................................................................................................................30
10.6 Technology support ...........................................................................................................................................30
11，What to do in an emergency case.........................................................................................................................31
In case of flooding.....................................................................................................................................................31
In case of fire.............................................................................................................................................................31
In case of smoking or unusual smell .........................................................................................................................31

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 6 Total 31
TAKE CARE OF SAFETY INSTRUCTIONS I M P O RTA N T LY
Knowledge First
Important! Please read and knowledge this section to be sure to use the product correctly, otherwise, any abuse will
cause the warranty failure.
Franklin Home Power (FHP) is a residential energy storage and management system with battery pack inside. It is
operated only by FrnaklinWH company trained and qualified personals.
Please ensure you read this manual and knowledge of the items of danger, warning, and notice following in this section
until you will use the product Franklin Home Power. You will extreme caution and operation carefully by the instructions and
caution of danger, warning, note in this document, otherwise, it will result in electrical shock, serious injury, unit damage,
even death danger.
Do not open any covers from aPower and aGate before the unit installation.
Do not push aPower on/off button until the unit installation needs.
Do not open the aPower battery pack and unit power converted whenever.
Symbols in This Document
Following icons will be used in this document to highlight the safety important information.
Danger!
Danger indicates that there has a hazardous situation, which if not avoided, will result in injury or death. Ensure
extreme caution and follow the instructions carefully when you operate the units.
Warning!
Warning indicates that there has a hazardous situation, which if not avoided, will result in a minor injury safety
hazard or caused the equipment out of order, damage, etc. Ensure extreme caution and follow the instructions carefully
when you operate the units.
Note!
Note indicates that there has the information or step, tips that lead the unit to best optimal but it is not safety or
damage related. Ensure caution and follow the instruction carefully when you operate the units.
Safety information required
Danger! A battery can present a risk of electrical shock, fire, or air explosion from a safety relief valve. The relief
valve is to relieve the gas in time when the battery abuse using and only gas smoking venting out of the valve with only
the lithium iron phosphate battery inside which will be much safer. Only FrnaklinWH trained and authorized personal
can replace, install, and commission the unit.
Do not abuse use the battery and observe proper precautions.
Danger! FHP installation must be carried out only by FrnaklinWH trained and authorized installers with utility

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 7 Total 31
electric 240VAC voltage operation.
Danger! FHP is heavy. Recommended using lift moving the units.
Danger! Do not use FHP if it is cracked, defective, broken, and others damaged or fail to operate.
Danger! Check and ensure the aPower on/off button is off (button push down little and no LED light on before unit
installation and wiring installation. Ensure circuit breakers in or to aGate are switched off before unit installation and
wiring installation.
Danger! Do not attempt to disassemble, open, repair, modify or replace FHP. FHP and its components are not
user-serviceable. Batteries in the packed case are not replaceable. Call the unit installer trained and authorized personal
who installed your units for any repairs.
Danger! Do not impact, pull drag, or step on the unit aPower, aGate, packed materials to protect FHP from damage
when transporting. Do not subject any strong force to FHP. Keep the product units into the package upward until they
have arrived at the installation site.
Danger! Do not insert any objects into FHP and rotated fans in the back. Do not block any, such as the case top,
bottom, left side, right side. Keep the unit vented and no any blocks around.
Danger! Do not expose FHP to direct fire, flame, or heat sources, etc.
Danger! Do not immerse FHP in water or other fluids.
Danger! Ensure the installation height prevents water ingress otherwise there will be a risk of electric shock while
the flooding possible.
Danger! Ensure the FHP storage and operating environment is not out of the range specified otherwise it will cause
the FHP damage! Do not expose the FHP to ambient over 50degC (122degF) or less -20degC (-4degF).
Danger! Keep FHP works well and do not stop it when you leaving the house for a long time. Do not push aPower
on/off button off. Do not disconnect the power supply from solar input and grid input to unit aGate and aPower
connection well. It is not warranted!
Danger! Please do not abuse the products with huge loads when the grid-off. It is not warranted!
Danger! Ensure use carbon dioxide fire extinguisher or aerosol extinguisher, etc. to put out the fire.

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 8 Total 31
Warning! Do not use solvents liquid to clean the FHP or expose the FHP product to harsh chemicals or vapors.
Warning! Do not place FHP out of the storage environment. Ensure the aPower recharge in time when the storage is
over the specified duration according to the related recharge guidance document.
Warning! Do not paint any part of FHP, including any internal or external surface or components, such as case, brand,
labels, etc.
Warning! Do not connect PV solar panels directly (DC voltage wiring).
Warning! Do not confuse the inputs connections of the grid, PV, genset, etc.
Warning! Keep FHP out of the driving path when the installation is in the garage or near the vehicles. Ensure the
vehicles can’t crush to FH P.
Warning! Ensure there are no water drops to FHP and water sources around FHP including downspouts, sprinklers,
or faucets.
Warning! Ensure there is no snow accumulated around the FHP.
Warning! Do not use it for portable use. It is designed as a stationary installation.
Note that the protection against lightning and voltage surges must be following local standards.
Note that unapproved attachments or accessories are not permitted which will result in damage or injury.
Keep the FHP equipment in a good environment during use, storage, and transportation,
Ventilated space
Away from heat, sparks, and sunlight radiation
Away from dust, corrosive and explosive gases, oil, and smoke, gas exhaust.
Far away from the vibration
Far away from failing or moving objects.

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 9 Total 31
Abbreviations
FHP—Franklin Home Power
LFP—Lithium Iron Phosphate battery
PCS—Power converters system
PE—Power element, PCS in a PE box
pcs—pieces
EPO—Emergency power off
VPP—Virtual Power Plant
TOU—Time of use

Title
Franklin Home Power User Manual
Date
August 10, 2021
Doc. No.
FD21081001
Revision
V01
© 2021. FranklinWH Technologies Co., Ltd. Page 10 Total 31
1，What’s Franklin Home Power (FHP)
1.1 Solutions
With frequent power grid collapses caused by extreme weather, wildfires, blizzards, etc., American households
increasingly desire a decentralized energy storage solution that is powerful, reliable, yet simple to use.
Franklin Home Power (FHP) provides an all-in-one home energy solution based on AC battery and AI-integrated
technologies to give everyone maximum comfort, control, and energy security.
FHP enlarge your energy usage and benefit from solar self-consumption and grid time of use and generator emergency
and VPP as well as your activated energy at 100% grid off.
FHP supports inputs of the grid, solar inverters, and optional generator as well as outputs the whole-home backup loads
and smart circuits. FHP provides you APP for user control and view management.
FHP support whole-home backup loads and reserved non-backup load ports for you to simplify the whole home load
connection.
Figure Franklin Home Power Solution
1.2 Key features
With FHP, you will enjoy peace of mind with energy freedom.
Figure Use revenues List
Whole-home Backup
Up to 10kW
Max. 4-Ton A.C. Bootup
Long Lifespan
43 MWh
12 Years Warranty
Sustainable
Solar Black-Start
Genset Backup, 100% off-grid
Flexible
Smart Circuits
EV Charger Ready
Scalability up to 15 Units
Friendly
Safer Lithium Iron Phosphate Battery
Ultra-Silence up to 30dB(A)
Seamless Power Transfer, <16ms
Easy Installation
Simple Mounting
Fast Wiring