Fraud Fighter FF-3000 User manual

FF-3000 Money Counter
Operating Manual
▪Thank you for purchasing our FF-3000 money counter.
▪This user guide provides instructions for the use and operation of the machine.
▪We recommend all customers to read the manual thoroughly, in order to
become familiarized with the controls and operation of the unit.
CONTENT
1. General Introduction
2. Important Safety Instructions
3. Operation Method
4. Correct Feeding of Banknotes
5. Control Panel Introduction
6. Functions Introduction
7. Hopper Plate Adjustment
8. Error Code and Solution
9. Common Troubles and Solution
10. Maintenance
11. Features and Specifications

1. General Introduction
The FF-3000 is a fast, accurate and reliable banknote counting device. This machine
uses our decades of experience designing, building, and servicing currency counting
technologies. It has a compact and stylish design and features integrated electronics
and multi-functional capabilities. More than just looks and hi-tech electronics - the
FF-3000 is ready to handle the most demanding tasks, from counting large amounts
of cash, to batching custom money quantities. This gives you, our customer, the
power to dramatically reduce labor-time and counting losses in a small and
affordable package.
The FF-3000 is an invaluable tool for banks, casinos, supermarkets, movie theaters,
retail shops and many other environments where banknotes are used.
When opening the box, verify that all the items described below are included. If any
item is damaged or missing, contact the dealer where the unit was purchased.
1. Machine 5. Fuse
2. User manual 6. Conveyor belt (optional)
3. Power cord 7. External display (optional)
4. Cleaning brush 8. Rubber roller (optional)
2. Important Safety Instructions
When using this money counter, basic safety precautions should always be followed
to reduce the risk of fire, electric shock or injury to persons, including the following:

3. Operating Techniques
▪Connect the power cord to the machine, then to a power source and turn the
power switch on; the machine will conduct a self-check by spinning the counting
wheels several times. The counting number display will show "0" when the machine
is ready.
▪To avoid bill-feeding and/or detecting errors, please inspect your note(s) prior to
inserting into the FF3000 to see if there are any physical defects, such as:
1. Notes mended with tape
2. Washed notes
3. Very dirty notes
4. Torn notes or notes missing pieces
Remove any such banknotes before inserting your batch into the FF3000.
4. Correct Feeding of the Banknotes
Banknotes need to be arranged in an orderly manner and placed properly between
the counting guides, please refer to the following pictures:
First Method: Arrange notes, “spread”the notes so they are slightly angled, and feed
into the hopper
Second Method: Place stacked notes leaning forward into the hopper area, “tilt”the
notes back so that the slide gently into the hopper feeding area.
Note! Some people find it easier to select “manual”which allows the user to
properly align the banknotes in the feeder hopper, and THEN press “start”to initiate
the counting.

5. Control Panel Introduction
“UV”button: press this button to turn on/off the UV detection.
“MG”button: press this button to turn on/off the MG detection.
“IR”button: press this button to turn on/off the IR detection.
“DD”button: press this button to turn on/off the DD detection.
“CUR”button: press this button to choose currency.
“BATCH”button: press this button to turn on/off the BATCH function.
“ADD”button: press this button to turn on/off the ADD function.
“MANUAL”button: press this button to choose MANUAL or AUTO counting mode.
“VALUE”button: press this button to enter denomination calculation mode.
“SET”button: press this button to enter sensitivity adjustment of sensors.
“+”button: when in SET mode, press “+”once to add “1”. If you keep pressing
continuously, the parameter number will be added continuously. When in Value
Calculation mode, press “+”to choose denomination.
“-”button: when in SET mode, press “-”once to reduce “1”. If you keep pressing
continuously, the parameter number will be reduced continuously. When in Value
Calculation mode, press “-”to choose denomination.
“START”button: press this button to clear the counting number.
6. Functions Introduction
Counting Function
Once the banknotes are correctly placed in the hopper plate, the machine will start
counting automatically. The number of counted banknotes will be shown on the
counter display. If a second bunch of notes is counted, the counter display will clear
and the “batch display”in turn will show the number of banknotes counted in the
previous count.
UV (Ultraviolet) Counterfeit Detection Function
The UV detection function is selected or deselected by pressing the UV button in the

function console. The UV function can check all types of banknotes which contain UV
features.
By default, the UV function is automatically turned on when the FF-3000 is powered
up. If the machine detects a bill that fails the UV detection method, it will stop
counting and emit a beeping sound. The display will show the message "A or E10",
alerting the user of the presence of a problem note. Remove the suspect note and
press “START”to continue counting.
MG (Magnetic) Counterfeit Detection Function
The MG detection function is selected or deselected by pressing the MG button in
the function console. The MG function is able to check all types of banknotes which
contain Magnetic features.
By default, the MG function is automatically turned on when the unit is powered up.
If the machine detects a bill that fails the MG detection method, it will stop counting
and emit a beeping sound. The display will show the message “b or E6X”, alerting
the user of the presence of a problem note. Remove the suspicious money and press
“START”to continue counting.
IR (Infrared) Counterfeit Detection Function
The IR detection function is selected or deselected by pressing the IR button in the
function console. The IR detection is used to detect Infra-Red response. Infrared ink
is a common security printing method for banknotes.
By default, the IR function is turned on when the unit is powered up. If the machine
detects an invalid IR response, it will stop counting and emit a beeping sound. The
display will show the message "C or EC0", alerting the user of the presence of a bill
that fails the IR detection method. Remove the problem bill and press “START”to
continue counting.
DD Detection Function
The DD detection function is selected or deselected by pressing the DD button in the
function console. The DD detection is used to detect the banknote with different
width.
Through this function, the width of the first counted banknote will be memorized,
and if a wider one or narrower one is detected (width difference must be more than
5mm), it will stop counting and emit beeping sound. The display will show the
message “d or E8X”, alerting the user of the presence of a suspicious money. Remove
the counterfeit money and press “START”to continue counting.
Total Value Calculation Function
The Total Value Calculation function is selected or deselected by pressing the VALUE

button in the function console. Press and hold the VALUE button for 2 seconds to exit
this function.
To utilize this function, the user can press the VALUE button repeatedly to select the
appropriate denomination manually. For example, when you select “$100”and count
10pcs of $100 bills, the display will show the total value of $1000. Please note that
the FF-3000 does not automatically identify denomination. This mean, if you select
“$100”, and insert bills that are not $100 notes, the VALUE function will still count
those notes as $100 bills.
Under this function, the user can turn on the ADD function if want to combine the
counts of multiple denominations. Press VALUE button or “+”“-”button to choose
the denomination accordingly. With “ADD”selected the next banknotes placed in the
FF3000 will be counted and added to the previous total value.
Automatic or Manual Start Mode Function
Automatic Start Mode: The machine begins counting automatically when banknotes
are placed in the hopper.
Manual Start Mode: Counting does not begin until the “START”button has been
pressed.
Batch Function
The batch function can be selected or deselected by pressing the "Batch" button. The
batch number will be shown on batch display.
First Press: the batch number is 100
Second Press: the batch number is 50
Third Press: the batch number is 20
Fourth Press: the batch number is 10
Fifth Press: the batch function is canceled.
The custom quantity can be set by pressing "+" or "-" button to increase or decrease
the batch number. If keep pressing "+" or "-" button for about 2 seconds, the batch
number can increase or decrease continuously. If the machine has number keys, you
can set the batch number much more convenient. To clear this function, press the
"BATCH" button until the indicator is off.
Under the batch counting mode, once the hopper is loaded, the machine will start
counting and will stop when the counted quantity reaches the preset batch quantity.
To repeat the batch counting operation under the same preset batch quantity, just
remove the counted banknotes from the stacker. The machine will batch the next
group of banknotes under the same settings.

If you wish to keep batching without removing the banknotes from the stacker, press
the “START”button.
ADD Function
The “ADD”function can be performed by pressing the "ADD" button (indicator must
light up). In this case, subsequent banknotes placed in the hopper will be counted
and added to the previous counted quantity. The total amount of added banknotes
will be shown on the counter screen. To switch off the function, press the "ADD"
button (the indicator must be OFF).
Half-note Detection Function
The half-note detection is automatically turned on by default when the machine is
powered up. If the machine detects a half-note when counting, it will stop and emit
beeping sound, while the display will show the message “F or E4X”, alerting the user
the presence of a suspicious note. Remove the suspicious note and press “START”
button to continue counting. Please note that the suspicious money will be added to
the counted quantity.
Chained-note Detection Function
The chained-note detection is automatically turned on by default when the machine
is powered up. If the machine detects a chained-note when counting, it will stop and
emit a beeping sound, while the display will show the message “d or E8X”, alerting
the user the presence of a suspicious note. Remove the suspicious note and press
“START”button to continue counting. Please note that the suspicious money will be
added to the counted quantity.
Double-note Detection Function
The double-note detection is automatically turned on by default when the machine is
powered up. If the machine detects a double-note when counting, it will stop and
emit beeping sound, while the display will show the message “C or EC0”, alerting the
user the presence of a suspicious note. Remove the suspicious note and press
“START”button to continue counting. Please note that the suspicious money will be
add to the counted quantity.
7. Hopper Plate Adjustment
When the banknote feeding is rough or the banknote counting is inaccurate, it may
be solved by adjusting the vertical adjusting screw as well as the gap between the
resistance rubber and the rubber wheel. You can test by holding a banknote in the
hopper and if you feel the pull, the hopper is adjusted properly.
Turn it clockwise to decrease gap in order to add friction (tight).
Turn it anticlockwise to increase gap in order to reduce friction (loose).

8. Error Code and Solution
The display may show error code when counting, which means there is problem with
the machine. Refer to the following sheet to find way to solve it.
BILL DETECTION ERROR CODES
Error Code
Reason
Solution
A or E10
Fake note detected by UV
Remove the fake note from the
stacker, press “START” to continue
b or E6X
Fake note detected by MG
Remove the fake note from the
stacker, press “START” to continue
C or EC0
Double note detected by IR
Remove the double note from the
stacker, press “START” to continue
d or E8X
Chain note or different
width note detected
Remove the suspicious note from
the stacker, press “START” to
continue
F or E4X
Half note detected
Remove the half note from the
stacker, press “START” to continue
FF3000 SELF-DIAGNOSTIC TEST ERROR CODES
CE1
Problem with the UV sensor
Clean the sensor or replace it
CE2
Problem with code disc
sensor or big motor
Replace the sensor or big motor
CE3
Problem with left counting
sensor
Clean the sensor or replace it
CE4
Problem with right counting
sensor
Clean the sensor or replace it
CE5
Problem with hopper sensor
Clean the sensor or replace it
CE7
Problem with MG sensor
Replace the MG sensor
CE8
Problem with stacker sensor
Clean the sensor or replace it
Generally speaking, most of the self-diagnostic issues may be caused by dust or dirt

inside of the machine. So, keeping the machine clean is highly recommended.
9. Common Troubles and Solution
Before repair, please check the problems as below:
NOTE: before attempting these solutions, you must turn off power switch and unplug
the machine from the power outlet.
10. Maintenance
- Do not operate the unit in areas with high temperature or high humidity since it
may cause the machine refuse to work or prevent it from counting accurately.
- When not use the unit for a long period of time, remove the power plug from the
wall outlet.
-Never operate the unit under strong light.
-Clean the machine frequently after switching off and unplugging of the machine.

-Do not use this product in areas where it maybe exposed to water or other liquids.
-Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners
or aerosol cleaner. Use a damp cloth for cleaning.
10. Features and Specifications
Features:
Automatic start, stop and clear
Automatic detecting with UV(ultraviolet), MG(magnetic) and MT (metal thread)
while counting
Automatic half-note, chained-note detection
Double-note detecting with IR (infrared) detection system
With batch, add and self-examination function
LCD color change to red when detect fake note
Suitable for most currencies in the world
Specifications:
Ambient Temperature: 0°C - 40°C
Ambient Humidity: 25% - 80%
Feeding System: Roller Friction System
Hopper Capacity: 300pcs
Stacker Capacity: 200pcs
Size of Countable banknotes: MIN: 50x110mm MAX: 90x180mm
Thickness of Countable banknotes: 0.075mm - 0.15mm
Counting Display: 4 digits
Batch Display: 3 digits
Power Supply: AC220V±10% 50HZ
Power Consumption: ≤80 Watts