Royal Sovereign RBC-ED250-CA User manual

Professional Bill Counter
RBC-ED250-CA
Owner's Manual
Dual Currency – For use with
RS International Canada Inc. Please read and retain these instructions.

CONTENTS
1
Safety Instructions 2
Box Contents 3
Product View 3
Quick Start Guide 4
Control Panel and Operation 5
Maintenance of the Machine 12
Error Code Display and Solutions 13
Troubleshooting 14
Specifications 14
Warranty 15
French 16

SAFETY INSTRUCTIONS
2
When using this machine follow these safety precautions to reduce risk of fire, electric shock, or
injury.
WARNING
1. Only use the power cord that comes with the machine. Plug the power cord into a properly
grounded wall outlet.
2. Do not use the machine if the power cord is damaged.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. Do not take apart the machine. When service or repairs are needed, bring to a qualified service
repair technician or contact Royal Sovereign Customer Service.
5. When unplugging the power cord from the outlet, grip the plug to pull it out.
6. Do not place objects on the power cord and do not bend it excessively.
7. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or
aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from
sticking to the light transmitter or the light receiving sensors.
8. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This
may result in the machine not working properly.
9. When not using the machine for long periods of time, unplug the power cord from the outlet.
10. The effective power must be in scope of 110V.
Read & Fully Understand This Owner’s Manual Before Using This Machine.

Control
Panel
TFT Screen
Carrying
Handle
Bill Counter Power Cord Owners Manual External Display
PRODUCT VIEW
3
BOX CONTENTS
Hopper
Stacker

4
QUICK START GUIDE
1. Plug the power cable into the back of the unit (B) and the other end into an
electrical outlet. Connect the external display cord to the external display port
(D )
2. Turn the power switch to the “ON” position (A).
3. The machine will go through an automatic self-diagnostics test to ensure
accurate bill counting. The counting wheels in the bill counter will spin several
times to ensure it is ready for use. When the machine has completed its test run
and “0” displays on the machine, it is now ready for counting.
4. Place your banknotes into the hopper to immediately begin counting
(Note: Preset to Canadian Counterfeit Setting).
For More Detailed Instructions, Go To Page 5
A: Power Switch
B: Power Socket
C: Printer Port
D: External Display Port
E: Bill Thickness Adjuster
B
A
D
C
E

5
CONTROL PANELAND OPERATION
Your unit has been factory defaulted to the recommended bill counter setting and is set to Canadian
Counterfeit counting mode. Unless you want to change settings on the bill counter, you now are
ready to start using the bill counter. Please follow Quick Start Guide to begin (Page 4). To change
control panel settings and for advanced features, refer to below.
CF (Counterfeit Detection) – This unit is defaulted to the ideal setting to be used for detecting fake or
suspect bills when counting Canadian or USA banknotes.
During operation, if this unit detects an error due to one of these methods, the machine will stop
counting to allow for removal of the suspect bill and a descriptive error code will display. To resume
counting, press ‘ENTER/START’
Ultraviolet Counterfeit Detection (UV)
The Ultraviolet detector will look for suspect bills that use white or bleached paper.
Magnetic Counterfeit Detection (MG)
The Magnetic detector will look for the presence of magnetic components that are standard in
authentic bills.
Infrared Counterfeit Detection (IR)
The Infrared sensors detect double and half notes and verifies proper dimensional specifications
of banknotes

Dimensional Detection (DD)
The Dimensional detector measures the width of the center of each bill, looking for odd sized
banknotes
To Change Counterfeit Settings
Press and hold “CF”.
“MG” will be flashing on the screen together with the word “OFF” or “ON”. Press the “▲”button to turn
ON the MG (magnetic) counterfeit detection mode or press the “▼button ” to turn OFF the MG
(magnetic) counterfeit detection mode. The ON or OFF LED light will be flashing to indicate which
setting has been set.
Next, Press “CF”.
“UV” will be flashing on the screen together with the word “OFF” or “ON”. Press the “▲” button to turn
ON the UV (ultra violet) counterfeit detection mode or press the “▼” button to turn OFF the UV (ultra
violet) counterfeit) detection mode. The ON or OFF LED light will be flashing to indicate which setting
has been set.
Next, Press “CF”.
“IR” will be flashing on the screen together with the word “OFF” or “ON”. Press the “▲” button to turn
ON the IR (Infra-red) counterfeit detection mode or press the “▼” button to turn OFF the IR (infra red)
counterfeit detection mode. The ON or OFF LED light will be flashing to indicate which setting has
been set.
Next, Press “CF”.
“DD” will be flashing on the screen together with the word “OFF” or “ON” flashing. Press the “▲”
button to turn ON the DD (dimensional detection) counterfeit detection mode or press the “▼” button
to turn OFF the DD (dimensional detection) counterfeit detection mode. The ON or OFF LED light will
be flashing to indicate which setting has been set.
Finally, press “ENTER/START” to save and exit the counterfeit detection setting mode.
CONTROL PANEL AND OPERATION (Continued)
6

7
REPORT
Select Report to view the count record. By holding “REPORT”, you can view the total number of bills
and values of each denomination along with a grand total. Press ENTER/START to exit this screen.
Refer to Value Counting section of this manual for more details
CLEAR/MENU
“CLEAR/MENU” provides dual options.
Clear - Press “CLEAR/MENU” to clear the counted bills. The count will return to ‘0’. You are ready
to begin another count
Menu: Press and hold “CLEAR/MENU” to enter the Menu Screen. A total of 8 options are available
and is outlined below
1.CURRENCY SET -This unit is defaulted to count Canadian banknotes with the default setting of
counterfeit detection turned ON. When set to counterfeit detection setting, any suspect or suspicious
banknotes will be detected. The unit will stop and an alarm will sound. To switch between
Canadian and US banknote settings, in the Menu CURRENCY SET, press “ENTER/START” to enter
this setting. Use the “▼” or “▲” buttons to select USD (American currency) or CAD (Canadian
currency). Next, press “ENTER/START”
2.SPEED SET – In MENU screen, use the “▼” or “▲” buttons to select SPEED SET. Press
“ENTER/START” to enter SPEED SET. There are 3 speed options. Press the “▼” or “▲” buttons to
select the desired speed setting.
SPEED 1. 900pcs/min
SPEED2. 1,200pcs/min
SPEED3, 1,500pcs/min.
Next, press “ENTER/START”.
CONTROL PANEL AND OPERATION (Continued)

3. LEVEL SET -In MENU screen, use the “▼” or “▲” buttons to select LEVEL SET. Press
“ENTER/START” to enter LEVEL SET.
The settings are already set at the default recommended settings as outlined below
1. UV LEVEL 3.
2. MG LEVEL 3.
3. DD LEVEL 3
4. DOUBLE LEVEL.3
To change the level sensitivity settings, press the “▼” or “▲” buttons to select the item you wish to
change and ensure it is highlighted on the screen. Each sensitivity has 5 levels: (1.low, 2-4.middle,
and 5.high), press number button 4 or 6 to minus or add one sensitivity level. Press “ENTER /
START” to set this setting. Repeat the steps above if you wish to make additional changes
4. WARN COUNT SET – In MENU screen, use the “▼” or “▲” buttons to select WARN COUNT SET.
Press “ENTER/START” to enter WARN COUNT SET. This setting is defaulted to WARN COUNT
OFF
WARN COUNT/ON means the counterfeit note is included in the amount;
WARN COUNT/OFF means the total amount doesn’t include the counterfeit notes
To change setting, press the “▼” or “▲” buttons to select the setting. Next press “ENTER/START”
5. DATE/TIME – In MENU screen, use the “▼” or “▲” buttons to select DATE/TIME. Press
“ENTER/START” to enter DATE/TIME.
The screen will display “YYYY-MM-DD HH:MM:SS”. Use the “▼” or “▲” buttons to minus or add one
for the value to set the date and time. Press the number 4 or 6 buttons on the control panel to go to
the left or right option on the screen. When complete, press “ENTER/START”
CONTROL PANEL AND OPERATION (Continued)
8

9
6. BEEP SET– In MENU screen, use the “▼” or “▲” buttons to select BEEP SET. Press
“ENTER/START” to enter BEEP SET.
1. KEY BEEP ON
2. KEY BEEP OFF
3. WARNING BEEP ON
4. WARNING BEEP OFF.
The unit is defaulted to KEY BEEP ON AND WARING BEEP ON. To change this setting, press the
“▼” or “▲” buttons and select the item you need. Next press “ENTER/START”
.7.. PRINTER SET – In MENU screen, use the “▼” or “▲” buttons to select PRINTER SET. Press
“ENTER/START” to enter PRINTER SET.
1. 4800bps
2. 9600bps
3. 14400bps
4. 19200bps
5. 28800bps
6. 38400bps
7. 57600bps
Press the “▼” or “▲” buttons to select the correct BPS of your printer (not included). Next press
“ENTER/START”.
8. LANGUAGE-In MENU screen, use the “▼” or “▲” buttons to select LANGUAGE. Press
“ENTER/START” to enter LANGUAGE. The options available are English and French.
To change this setting, press the “▼” or “▲” buttons and select the language required. Next press
“ENTER/START”
CONTROL PANEL AND OPERATION (Continued)

10
M/A (Auto and Manual Start):
This bill counter is preset to automatically start counting bills once placed into the hopper.
In Auto mode the word “AUTO” will appear on the control panel screen. To change to manual start
mode, press “M/A”. The word “MNL” will replace the word “AUTO” on the screen panel.
Insert the banknotes into the hopper. Press “ENTER/START” to begin manual count operation
ADD:
The Add mode displays the cumulative total of all bills counted. To turn the ADD mode on, press
“ADD”. The word ADD will appear on the control panel screen. Press “ADD” to quit this feature
The word ADD will no longer appear on the screen
BATCH:
The machine is preset to common counting mode. To count bills in batches such as in quantities of
20, press “BATCH”. The word “BATCH” will appear on the control panel screen
Batching is preset to 100 bills. To change the batch amount, use the keypad to enter a batch number
between 1 and 999 followed by pressing “ENTER/START” to save the setting. For example, if you
wanted to count the banknotes in quantities of 20, enter the number 20, followed by pressing
“ENTER/START” to save the setting.
To clear this setting, press “BATCH” again. BATCH will disappear from the control panel screen
CONTROL PANEL AND OPERATION (Continued)

Value Counting:
This bill counter is equipped with Value Counting feature. In Value Counting setting, the bill
counter will show the total by denomination, the total value and total amount. Each denomination
must be counted separately.
To set to value counting mode, press “ADD”. Then on the keypad press the denomination to be
counted ($5 – $100 for Canadian currency, $1-$100 for US Currency). After the denomination is
counted, press the next denomination to be counted and continue until all denominations needed
to be counted are complete.
When complete, press and hold “REPORT” to view the total number of bills, the value of each
denomination and the total value.
CONTROL PANEL AND OPERATION (Continued)
Value Counting -Single Denomination Counting-
Select the denomination to be counted from the Numeric/Denomination keypad
Place banknotes in hopper.
The total number of bills and denomination value will show on display screen after banknotes are
counted.
Multi-Denomination Value Counting-
Press “ADD”.
Select denomination to be counted from the Numeric/Denomination keypad
Place banknotes in hopper.
Select next denomination and repeat process above.
After all denominations are have been counted press and hold “REPORT” and the number of
banknotes and value for each denomination along with a total value will de displayed
11

CONTROL PANEL AND OPERATION (Continued)
WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from
the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any
paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important
to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain
access to the interior.
If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.
To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign
Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With
the machine on, simply run the cleaning card through the machine like a bill. (Note: You may need to
adjust the bill thickness adjuster as a cleaning card is thicker than a banknote. After using a cleaning
card, return the bill thickness adjuster to the previous setting). This cleaning card will run through and
clean the sensors of dirt and other contaminates. Cleaning cards are recommended to be used after
every 100 cycles.
MAINTENANCE OF THE MACHINE
PRINT:
Print function is used in Value Counting feature to allow you to print the totals that show in the
REPORT. To use print function, you will require a printer with RS-232 interface (not included).
Refer to your printers users manual and in the MENU option, set the BPS to correct the PRINTER
INTERFACE. Press and hold “PRINT” to print
12

13
ERROR CODE DISPLAYAND SOLUTIONS
Error Code Reason Solutions
NL CHECK
FAIL Problem with the left sensor (possibly dirty or broken) Clean the sensor or contact Royal Sovereign.
NR CHECK
FAIL Problem with the right sensor (possibly dirty or broken) Clean the sensor or contact Royal Sovereign.
UV CHECK
FAIL Rejected for suspicious UV Clean the sensor or contact Royal Sovereign.
HOPPER
CHECK FAIL Problem with Banknote feeding Sensor (possibly dirty or broken) Clean the sensor or contact Royal Sovereign.
STACKER
CHECK FAIL Problem with the banknote receiving sensor (possibly dirty or broken) Clean the sensor or contact Royal Sovereign.
ERROR HALF Suspect note is flagged due to half note error (suspicious
bill size) Remove first bill from the stacker, then continue counting.
ERROR
DOUBLE Suspect note is flagged due to double note error (two or more banknotes passed together) Remove first bill from the stacker, then continue counting.
ERROR EC Suspect note is flagged due to jointed notes error Remove first bill from the stacker, then
continue counting.
ERROR JAM Jammed note. Remove jammed bill from the machine, then
continue counting.
ERROR UV Suspect note is flagged due to UV error Remove first bill from the stacker, then
continue counting.
ERROR MG Suspect note is flagged due to MG error Remove first bill from the stacker, then
continue counting.
ERROR DD Suspect note is flagged due to Dimensional note error (size
of banknote) Remove first bill from the stacker, then continue counting.
The display may show some error codes when counting, which means there are some problems with the
machine. Refer to the chart below to solve the errors.
If you are receiving error codes above, check the machine for dust. If you continue to receive error codes, please contact
Royal Sovereign’s Customer Service at 1-866-961-6673

Model RBC-ED250-CA
Power AC 100V~230V 50/60 Hz
Power Consumption 60W (Max)
Temperature Range of Operation 32~104 °F / 0~40 °C
Hopper Capacity 500 notes
Counting Speed 900 / 1,200 / 1,500 bills per minute
Accepted Note Size L:50~100mm (1.9 - 3.9 in) W:90~190mm (3.5-7.5 in)
Accepted Currency Canadian and US banknotes
Display Range Counting: 4 Digits / Batch Counting: 3 Digits
Dimensions 10.20” W x 9.30” D x 9.80” H (261 x 238 x 249 mm)
Net Weight 10.80 lbs. / 4.90 kgs 14
SPECIFICATIONS
TROUBLESHOOTING
Problem/Issue Reason Solutions
Bills get damaged / Machine
runs slow Hopper Tension is too tight
To loosen the tension, please turn the bill thickness
adjuster (located on the top of the machine) counter-
clockwise. Repeat bill counting and adjust if the
problem continues.
Bills eject from the machine /
Display shows miscount Hopper Tension is too loose
To tighten the tension, please turn the bill thickness
adjuster (located on the top of the machine)
clockwise. Repeat bill counting and adjust if the
problem continues.

15
ONE YEAR LIMITED WARRANTY
Royal Sovereign International, Inc. (and its affiliated companies) warranties this product to be free from defects in
material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
This warranty only covers products that are properly installed, properly maintained, and properly operated
in accordance with the instructions provided. This limited warranty does not cover any failures or
operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication,
improper installation, or improper maintenance and service by you or any third party.
Returned product will not be accepted without a Return Authorization number. To request a Return Authorization
number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged product or
parts will be the responsibility of the purchaser. Return defective product, in original packaging, to the address
below.
Royal Sovereign International Inc. requires reasonable proof of your date of purchase from an authorized retailer
or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The
limited warranty shall be limited to the repair or replacement of parts which prove defective under normal use and
service within the warranty period.
Royal Sovereign International, Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY
THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages so the above
exclusion and limitations may not apply to you.
RS International Canada Inc.
191 Superior Blvd.
Mississauga, Ontario, L5T 2L6
TEL: [phone]
Email: [e-mail]
For More Information:
www.royalsovereign.ca

Compteuse de billets professionnel
RBC-ED250-CA
Guide d’utilisation
Bi-devises - utilisation avec
RS International Canada Inc. Veuillez lire et conserver ces instructions.

CONTENU
17
Instructions de sécurité 18
Contenu de l’emballage 19
Survol du produit 19
Guide de départ rapide 20
Panneau de commandes et fonctionnement - en Anglais 21
Panneau de commandes et fonctionnement - en français 28
Entretien de l’appareil 36
Code d’erreur affiché et solutions 37
Dépannage 38
Spécifications 38
Garantie 39

INSTRUCTIONS DE SÉCURITÉ
18
Lors de l'utilisation de cet appareil, respectez les consignes de sécurité suivantes afin de réduire les
risques d'incendie, d'électrocution ou de blessure.
AVERTISSEMEN
T
1. Utilisez uniquement le cordon d'alimentation fourni avec la machine. Branchez le cordon
d'alimentation dans une prise murale correctement mise à la terre.
2. N'utilisez pas l'appareil si le cordon d'alimentation est endommagé.
3. Ne placez pas l'appareil dans un endroit où elle risque d'être exposée à l'eau ou à d'autres
liquides.
4. Ne démontez pas l'appareil. Si un service ou des réparations sont nécessaires, s'adresser à un
technicien qualifié ou contacter le service à la clientèle de Royal Sovereign.
5. Lorsque vous débranchez le cordon d'alimentation de la prise de courant, tenez la fiche pour le
débrancher.
6. Ne placez pas d'objets sur le cordon d'alimentation et ne le pliez pas excessivement.
7. Avant de dépoussiérer l'appareil à l'aide d'une brosse, débranchez l’appareil du mur. N'utilisez
pas de nettoyants liquides ou en aérosol sur la machine. Utilisez une brosse douce pour éviter
que des particules de papier ou de poussière n'adhèrent à l'émetteur de lumière ou aux capteurs
de réception de lumière.
8. N'utilisez pas l’appareil dans des endroits où la température, l'humidité ou les rayons du soleil
sont élevés. Cela pourrait entraîner un dysfonctionnement de la machine.
9. Si vous n'utilisez pas l'appareil pendant une longue période, débranchez le cordon d'alimentation
de la prise de courant.
10. La puissance effective doit être de 110 V.
Lisez et comprenez parfaitement ce guide d'utilisation avant d'utiliser cet appareil.

Panneau de
commandes
Écran TFT
Poignée de
transport
Compteur de billets Cordon d’alimentation Guide d’utilisation Écran externe
SURVOL DU PRODUIT
19
CONTENU DE LA BOÎTE
Trémie
Emplieur