Frontier fios User manual

Copyright © 2016 Frontier Communications. All Rights Reserved.
Frontier
FiOS Gateway
USER GUIDE
Model: FiOS-G1100

Copyright © 2016 Frontier Communications. All Rights Reserved.
CONTENTS
01/
INTRODUCTION
.1.0 Package Contents 
.1.1 System Requirements 
.1.2 Features 
.1.3 Getting to Know Your Gateway 
02/
CONNECTING YOUR GATEWAY
2.0 Setting Up Your Gateway
03/
WIRELESS SETTINGS
3.0 Overview
3.1 Wireless Status
3.2 Basic Security Settings
3.3 Advanced Security Settings
3.4 Wireless MAC Authentication
3.5 802.11 Mode

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3.6 Other Advanced Wireless Options
3.7 Guest Wi-Fi Settings
04/
CONFIGURING MY NETWORK SETTINGS
.4.0 Accessing My Network Settings 
.4.1 Using My Network Settings 
.4.2 Computer Network Configuration 
.4.3 Main Screen 
05/
CONFIGURING MY NETWORK SETTINGS
.5.1 Network (Home/Office) Connection 
.5.2 Broadband Connection 
.5.3 Wireless Access Point Connection
.5.4 Broadband Ethernet/Coax

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06/
ADVANCED NETWORK SETTINGS
6.1 Port Forwarding
6.2 Port Triggering
6.3 DMZ Host
07/
SETTING PARENTAL CONTROLS
7.0 Activating Parental Controls
7.1 Rule Summary
08/
CONFIGURING ADVANCED SETTINGS
MONITORING YOUR GATEWAY
.8.0 Using Advanced Settings
.8.1 Utilities 
.8.2 DNS Settings 
.8.3 Network Settings 
.8.4 Routing 
.8.5 Date and Time 167 

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.8.6 Configuration Settings
09/
Monitoring
9.1 System Logging
9.2 Full Status/System wide Monitoring
9.3 Bandwidth Monitoring
10/
TROUBLESHOOTING
10.0 Troubleshooting 189 Tips
10.1 Frequently 195 Asked Questions
of Connections 9.4 Traffic 185
11/
SPECIFICATIONS
.11.0 General Specifications 
.11.1 LED Indicators 
.11.2 Environmental Parameters 

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12/
NOTICES
12.0 Regulatory 207 Compliance
Notices

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01/
INTRODUCTION
.1.0 Package Contents 
.1.1 System Requirements 
.1.2 Features 
.1.3 Getting to Know Your Gateway 
The FiOS Gatewaylets you transmit and distribute digital
entertainment and information to multiple devices in your home/office.
Your Gateway supports networking using coaxial cables, Ethernet, or
Wi-Fi, making it one of the most versatile and powerful gateways
available.

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PACKAGE CONTENTS, SYSTEM REQUIREMENTS
AND FEATURES
1.0/ PACKAGE CONTENT Your package contains:
•The Frontier FiOS Gateway 
•Power adapter 
•LAN Ethernet cable (yellow) 
•WAN Ethernet cable (white) 
•Quick Start Guide 1.1/ SYSTEM REQUIREMENTS System and
software requirements are:
•A computer or other network device supporting Wi-Fi or wired
Ethernet 
•A web browser, such as ChromeTM, Firefox®, Internet Explorer
8® or higher, or Safari® 5.1 or higher 1.2/
FEATURESYour Gateway features include:
•Support for multiple networking standards, including
–WAN –Gigabit Ethernet and MoCA 2.0
interfaces 
–LAN –802.11 b/g/n/ac, Gigabit Ethernet
and MoCA 2.0 interfaces 
•Integrated wired networking with 4-port Ethernet switch

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and Coax (MoCA) 
–Ethernet supports speeds up to 1000 Mbps
–MoCA 2.0 and 1.1 enabled to support speeds up to 700 Mbps over
coaxial cable
•Integrated wireless networking with 802.11b/g/n/ac access point
featuring:
–Enabled 802.11b capable speeds (based on device) 
–Enabled 802.11g capable speeds (based on device) 
–Enabled 802.11n capable speeds (based on device) 
–Enabled 802.11ac capable speeds (based on device)

•Enterprise-level security, including:
–Fully customizable firewall with Stateful Packet
Inspection (SPI) 
–Content filtering with URL-keyword based filtering,
parental controls, and customizable filtering policies per
computer 
–Intrusion detection with Denial of Service protection
against IP spoofing attacks, scanning attacks, IP fragment
overlap exploit, ping of death, and fragmentation attacks 
–Event logging 

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–MAC address filtering 
–Static NAT 
01/ INTRODUCTION 8
FEATURES AND GETTING TO KNOW YOUR
GATEWAY
–Port forwarding 
–Port triggering 
–Access control 
–Advanced wireless protection featuring WPA2/WPA
Mixed Mode, WEP 64/128 bit encryption, and MAC address
filtering 
• Options, including:
–DHCP server 
–WAN interface auto-detection 
–Dynamic DNS 
–DNS server 
–LAN IP and WAN IP address selection 
–MAC address cloning 
–IPv6 support 
–QoS support (end to end layer 2/3) featuring:

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Differentiated Services (Diffserv), 802.1p/q prioritization, and
pass- through of WAN-side DSCPs, Per Hop Behaviors (PHBs), and
queuing to LAN-side devices 
–Remote management and secured remote management
using HTTPS 
–Static routing 
–VPN (VPN pass through only) 
01/ INTRODUCTION 10
–IGMP–Daylight savings time support
1.3/ GETTING TO KNOW YOUR GATEWAY
1.3a/ FRONT PANEL
The front panel has two lighted indicators and a WPS
(Wi-Fi Protected Setup) button.
The Power/Internet light will be on and solid when your
Gateway is turned on, connected to the Internet, and
functioning normally.
The Wireless light will be on when your Gateway Wi-Fi is
turned on.
For additional information on the front lights and error
indications, refer the Troubleshooting section in this Guide.
The WPS button is used to initiate Wi-Fi Protected Setup. This is an easy
way to add WPS capable devices to your wireless network.

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When WPS is initiated from your Gateway, the wireless light slowly
flashes white for up to two minutes, allowing time to complete the WPS
pairing process on your wireless device (also known as a wireless
client).
When a device begins connecting to your Gateway using WPS, the
wireless light rapidly flashes white for a few seconds, then turns solid
white as the connection completes.
GETTING TO KNOW YOUR GATEWAY
If there is an error during the WPS pairing process, the wireless light
flashes red rapidly for two minutes after the error occurs.
The WPS button can also be used to reboot the router. To perform a
soft reboot, press and hold the WPS button for at least 10 seconds.
1.3b/ SIDE PANEL
The side panel of your Gateway has a label that contains important
information about your device, including the default settings for the
Gateway’s wireless network name (ESSID), wireless password (WPA2
key), local URL for accessing the Gateway’s administrative pages, and
Gateway administrator password. The label also contains a QR code
that you can scan with your smartphone, tablet, or other camera-
equipped Wi-Fi device to allow you to automatically connect your
device to your Wi-Fi network without typing in a password (requires a
QR code reading app with support for Wi-Fi QR codes).

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1.3c/ REAR PANEL
The rear panel of your Gateway has 8 ports; COAX, Ethernet LAN [4],
Ethernet WAN, and USB [2]. The rear panel also includes a DC power
jack and a reset button.

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GETTING TO KNOW YOUR GATEWAY
•USB - provides up to 500 mA at 5 VDC for attached devices.For
example, you could charge a cell phone. In the future, with a
firmware upgrade, the USB host functionality may be available for
other devices, such as external storage and cameras. Firmware
updates are performed automatically by Frontier. 

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•Reset Button - allows you to reset your Gateway to the factory default
settings. To reset the Gateway, press and hold the Reset button
for at least three seconds. 
•Ethernet LAN - connects devices to your Gateway using Ethernet
cables to join the local area network (LAN). The four Ethernet LAN
ports are 10/100/1000 Mbps auto-sensing and can be used with
either straight-through or crossover Ethernet cables. 
•HAN Expansion Port - provides for future hardware upgrades to add
support for Home Area Networking capabilities. 
•Ethernet WAN - connects your Gateway to the Internet using an
Ethernet cable. 
•Coax WAN and LAN - connects your Gateway to the Internet and/or
to other MoCA devices using a coaxial cable. Warning: The WAN
Coax Port is intended for connection to FiOS only. It must not be
connected to any exterior or interior coaxial wires not designated for
FiOS. 
•Power - connects your Gateway to an electrical wall outlet using the
supplied power adapter. Warning: The included power adapter is
for home use only, supporting voltages from 100-240Vac. Do not use in
environments with greater than 240Vac. 
If you are replacing an existing wall mounted router, you do not need to
remove the mounting screws from the wall. The existing mounting
screws will fit the new bracket.
To mount your Gateway to a wall:
1.Remove the foot by turning the Gateway upside down and removing
the single screw that holds the foot to the Gateway. 

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2.Slide the foot toward the front of the Gateway and pull the foot from
the holes. You may need to wiggle the foot slightly. 
3.You may use the wall mount bracket as a template for positioning the
Gateway. 
1.3d/ MOUNTING THE GATEWAY TO A WALL
GETTING TO KNOW YOUR GATEWAY
4. Mark the mounting holes, then remove the wall mount bracket from
the wall. 
5. Drill holes for the screw anchors. 
6. Insert the screw anchors in the holes in the wall,then insert the
screws intothe screw anchors and tighten the screws. Leave
screws extended about 0.2 inches from the wall. 
7. Verify the screws are positioned correctly by placing the wall bracket
on the screws. Remove the wall bracket from the wall. 
8. Place the Gateway on the wall bracket and slide the Gateway forward
until it locks in place.

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9. To secure the Gateway, attach the
bracketto the Gateway using the
single screw you removed from
the foot.
10. Slide the wallmount bracket with
the attached Gateway on the
screws, then slide the bracket
down until it locks in place.

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02/
CONNECTING YOUR GATEWAY
.2.0 Setting Up Your Gateway 
.2.1 Computer Network Configuration 
.2.2 Main Screen 
SETTING UP YOUR GATEWAY
Connecting your Gateway and accessing its
web-based Graphical User Interface (GUI) are
both simple procedures.
Accessing the GUI may vary slightly, depending
on your device’s operating system and web
browser.

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2.0/ SETTING UP YOUR GATEWAY
There are three basic steps to setting up your Gateway:
Step1: Connect your Gateway to the Internet
Step 2: Connect your network device to your Gateway
Step 3: Configure your Gateway
Before you begin, if you are replacing an existing Gateway, disconnect
it. Remove all old Gateway components, including the power supply.
They will not work with your new Gateway.
2.0a/ STEP 1 - CONNECT YOUR GATEWAY
1.Remove your Gateway, Ethernet cables, and power adapter from the
box. 
2.Locate your high-speed Internet (WAN) outlet. This would be the wall
jack installed previously by Frontier. Note the type of jack may be
either Ethernet or coaxial. 
3.Connect your Gateway to the Internet (WAN). 
• If connecting the WAN using Ethernet, use the supplied white
Ethernet cable and plug one end into the white Ethernet WAN
port on the back of your Gateway. Plug the other end of the
cable into the high-speed Ethernet wall jack.
• If connecting the WAN using coaxial cable, locate a coaxial
cable and connect one end to the coax port on the back of your
Gateway. Connect the other end of the coaxial cable to a coax
wall jack.
Tighten the coaxial cables by hand until snug. The cables should

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not require a wrench.
4. Plug the power cord into the power port on the back of your Gateway
and then into a power outlet. The Gateway automatically turns on as
soon as power is plugged in.
Important: Wait until the Power/Internet light on the front of the Gateway
stops flashing and is solid white. If the light turns red, check the trouble-
shooting steps in the Troubleshooting section
of the user guide.
2.0b/ STEP 2 - CONNECT YOUR DEVICE TO YOUR GATEWAY
If connecting a device using wired Ethernet (preferred for initial setup):
•Plug one end of the supplied yellow Ethernet cable into one of the
four yellow Ethernet ports in the back of your Gateway.
Alternatively, you can use your own Ethernet cable of any color to
connect from the yellow Ethernet ports on the back of your
Gateway to your device with an Ethernet connector. 
•Plug the other end of the yellow Ethernet cable into the Ethernet port
of your network device. 
If connecting a wireless device:
•Access the Wi-Fi setting on your wireless device, then select your new
Gateway using the wireless network name (ESSID) shown on the
sticker located on the side of your Gateway. 
•Enter the wireless password (WPA2 key) also shown on the sticker. 
2.0c/ STEP 3 - CONFIGURE YOUR GATEWAY: