Fuji Xerox DOCUCENTRE-II C3000 Service manual

DocuCentre-II C3000
Network Administrator Guide

Microsoft, MS-DOS, Windows NT, Microsoft Network are trademarks or registered trademarks
of Microsoft Corporation in the U.S. and other countries.
Novell, NetWare, IntranetWare, NDS are registered trademarks of Novell, Inc. in the United
States. and other countries.
Adobe, Acrobat, PostScript, Adobe PostScript 3, and the PostScript logo are trademarks of
Adobe Systems Incorporated.
EtherTalk, Macintosh, Mac OS, TrueType are registered trademarks of Apple Computer, Inc.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation.
UNIX is a registered trademark in the United States and other countries, licensed exclusively
through X/Open Company Ltd.
Solaris, Sun OS, and NIS (Network Information Services) are trademarks or registered
trademarks of Sun Microsystems Inc. in the United States.
PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.
All product/brand names are trademarks or registered trademarks of the respective holders.
Permission has been obtained from Microsoft Corporation for use of software screen shots.
Xerox, The Document Company and the stylized X are registered trademarks of Xerox
Corporation. All Xerox and Fuji Xerox product names are either registered trademarks or
trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.
The data saved in the hard disk of the machine may be lost if there is any problem in the
hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or
caused by such data loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer
virus or computer hacking.
Important
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual
may not be copied or modified in whole or part, without the written consent of the
publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this
manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for
any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign
Exchange and Foreign Trade of Japan and/or the export control regulations of the United
States.

Table of Contents
1
Table of Contents
Table of Contents .............................................................................................. 1
1 Before Using the Machine ..............................................................................7
Preface .............................................................................................................. 8
Using This Guide............................................................................................... 9
Related Information Sources ........................................................................ 9
Organization of this Guide ..........................................................................10
Conventions................................................................................................ 11
2 Product Overview.......................................................................................... 13
Machine Components ..................................................................................... 14
Overview of Features ......................................................................................18
Print ............................................................................................................ 18
CentreWare Internet Services .................................................................... 19
Scan ........................................................................................................... 20
E-mail.......................................................................................................... 21
iFax ............................................................................................................. 21
Tools................................................................................................................ 22
Power On / Off.................................................................................................24
Powering On ............................................................................................... 24
Powering Off ............................................................................................... 25
Interface Cables .............................................................................................. 26
Using the USB Interface .............................................................................26
Using the Ethernet Interface.......................................................................26
Control Panel................................................................................................... 27
Internal Fonts .................................................................................................. 29
3 Installation When Using USB Port...............................................................31
Preparations .................................................................................................... 32
Installation Procedure...................................................................................... 32
Installation Overview................................................................................... 32
Configuration on the Machine..................................................................... 32
Configuration on the Computer................................................................... 33
4 Installation When Using TCP/IP (LPD/Port 9100) .......................................35
Preparations .................................................................................................... 36
Installation Procedure...................................................................................... 36
Installation Overview................................................................................... 36
Configuration on the Machine..................................................................... 36
Configuration on the Computer................................................................... 38

2
5 Installation When Using NetWare................................................................ 39
Preparations.................................................................................................... 40
Installation Procedure ..................................................................................... 40
Installation Overview .................................................................................. 40
Configuration on the Machine..................................................................... 41
Configuration on the Computer .................................................................. 42
6 Installation When Using Microsoft Network (SMB).................................... 43
Preparations.................................................................................................... 44
Installation Procedure ..................................................................................... 44
Installation Overview .................................................................................. 44
Configuration on the Machine..................................................................... 44
Configuration on the Computer .................................................................. 45
7 Installation When Using Internet Printing Protocol (IPP).......................... 47
Preparations.................................................................................................... 48
Installation Procedure ..................................................................................... 48
Installation Overview .................................................................................. 48
Configuration on the Machine..................................................................... 48
Configuration on the Computer .................................................................. 49
8 Installation When Using EtherTalk .............................................................. 51
Preparations.................................................................................................... 52
Installation Procedure ..................................................................................... 52
Installation Overview .................................................................................. 52
Configuration on the Machine..................................................................... 52
Configuration on the Computer .................................................................. 53
9 Using CentreWare Internet Services ........................................................... 55
Preparations.................................................................................................... 56
Installation Procedure ..................................................................................... 56
Installation Overview .................................................................................. 56
Configuration on the Machine..................................................................... 56
Confirmation of the Configuration............................................................... 58
Network Setting Items (Port/Protocol) for CentreWare Internet Services ....... 59
Ethernet ...................................................................................................... 60
USB ............................................................................................................ 61
EtherTalk .................................................................................................... 62
SMB............................................................................................................ 63
NetWare ..................................................................................................... 64
TCP/IP ........................................................................................................ 65
LPD............................................................................................................. 67
SNMP ......................................................................................................... 68
IPP.............................................................................................................. 68
Port 9100 .................................................................................................... 70

Table of Contents
3
E-mail.......................................................................................................... 71
SMTP.......................................................................................................... 75
POP3 .......................................................................................................... 76
HTTP .......................................................................................................... 77
WebDAV ..................................................................................................... 78
Bonjour ....................................................................................................... 79
10 E-mail.............................................................................................................. 81
E-mail Overview .............................................................................................. 82
Preparations .................................................................................................... 83
Installation Procedure...................................................................................... 85
Installation Overview................................................................................... 85
Enabling Port and Setting TCP/IP ..............................................................85
Configuring E-mail Environment ................................................................. 86
11 Using Scan Service....................................................................................... 91
Scan Service Overview ...................................................................................92
Configuration of E-mail.................................................................................... 93
Preparations ............................................................................................... 93
Installation Overview................................................................................... 93
Enabling Port and Setting TCP/IP ..............................................................93
Configuring E-mail Environment ................................................................. 94
Configuration of Scan to Mailbox ....................................................................99
Installation Overview................................................................................... 99
Enabling Port and Setting TCP/IP ..............................................................99
Registering a Mailbox ............................................................................... 101
Configuration of Network Scanning (Job Template Scanning)...................... 104
Preparations ............................................................................................. 104
Installation Overview................................................................................. 104
Enabling Port and Setting TCP/IP ............................................................104
Configuring the SNMP Port ......................................................................105
Configuration on a Computer....................................................................106
Configuration of Scan to FTP/SMB ............................................................... 107
Preparations ............................................................................................. 107
Installation Overview................................................................................. 107
Enabling Port and Setting TCP/IP ............................................................108
Configuration on the Computer................................................................. 109
Configuration of the Job Flow........................................................................ 110
Installation Overview................................................................................. 110
Enabling Port and Setting TCP/IP ............................................................110
Configuring the SNMP Port ......................................................................111
Configuration on the Computer................................................................. 112
12 Using the iFax Service................................................................................113
iFax Overview................................................................................................ 114

4
Preparations.................................................................................................. 114
System Requirements for the Machine .................................................... 114
Installation Procedure ................................................................................... 115
Installation Overview ................................................................................ 115
Enabling the Port and Setting TCP/IP ...................................................... 115
Configuring the E-mail Environment......................................................... 116
Testing iFax .............................................................................................. 120
13 Security ........................................................................................................ 121
Security Service Overview ............................................................................ 122
Communication Security Service.............................................................. 122
Scan File Security Services...................................................................... 122
Configuration of HTTP Communication Encryption ...................................... 123
Installation Overview ................................................................................ 123
Configuration on the Machine................................................................... 123
Configuration on a Computer ................................................................... 124
Configuration of E-mail Encryption/Digital Signature .................................... 126
Installation Overview ................................................................................ 126
Configuration on the Machine................................................................... 126
Configuration on a Computer ................................................................... 128
Configuration of Scan File Signature
(PDF/DocuWorks Signature)......................................................................... 130
Installation Overview ................................................................................ 130
Configuration on the Machine................................................................... 130
Configuration on a Computer ................................................................... 131
14 Problem Solving.......................................................................................... 133
SMB .............................................................................................................. 134
Troubleshooting........................................................................................ 134
Notes and Restrictions ............................................................................. 135
NetWare ........................................................................................................ 138
When you cannot print.............................................................................. 138
When "Switch the machine off" is displayed............................................. 140
When the print output is not as you expected .......................................... 140
When no notification is received............................................................... 141
TCP/IP........................................................................................................... 142
Troubleshooting........................................................................................ 142
Notes and Restrictions ............................................................................. 144
EtherTalk....................................................................................................... 146
Troubleshooting........................................................................................ 146
Notes and Restrictions ............................................................................. 146
Bonjour.......................................................................................................... 148
Notes and Restrictions ............................................................................. 148
CentreWare Internet Services....................................................................... 149
Troubleshooting........................................................................................ 149

Table of Contents
5
Scanner Features.......................................................................................... 151
Troubleshooting........................................................................................ 151
Notes and Restrictions..............................................................................151
E-Mail Features ............................................................................................. 153
Troubleshooting........................................................................................ 153
Internet/Intranet Connection.......................................................................... 154
Troubleshooting........................................................................................ 154
Notes and Restrictions..............................................................................156
Index ................................................................................................................... 157

1 Before Using the Machine
This chapter describes how to use this guide.
zPreface .........................................................................................................8
zUsing This Guide ..........................................................................................9

1 Before Using the Machine
8
Before Using the Machine
1
Preface
Thank you for selecting the Fuji Xerox DocuCentre-II C3000 (hereafter referred to as
"the machine").
This guide describes a number of configuration procedures for using this machine on
a network.
This guide assumes that the operator has a basic knowledge of the operating
environment of the personal computer in use, networking environments, and how to
operate a personal computer. Please read this guide thoroughly to obtain the best
performance on the machine. After reading this guide, be sure to keep it handy for quick
reference. It will be useful in case you forget how to perform operations or if a problem
occurs with the machine.
Refer to the User Guide or the ApeosPort Function Guide for the machine operation,
clearing paper jams, daily maintenance, setting various items and safety information.
For details about optional accessories, also refer to the guide provided with each
optional accessory.
Since the machine is equipped with anti-counterfeit features, in some rare cases,
certain kinds of documents may be unable to copy.
April 2006
Fuji Xerox Co., Ltd.

Using This Guide
9
Before Using the Machine
1
Using This Guide
This section describes the organization of this guide.
Related Information Sources
We provide the following guides for optimum usage of the machine.
Included Manuals
Several manuals are included with this product. They are referred to as accompanying
manuals.
These accompanying manuals include descriptions on configurations and operation of
the product.
The following manuals are included with the machine.
User Guide
Describes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily
care, setting the various items and safety information.
Network Administrator Guide (this guide)
Aimed toward network administrators, as a guide to setting up the network
environment.
Quick Reference Guide
Introduces the basic operations of the machine, as well as daily management and
maintenance.
Manual (HTML)
A guide to installing print drivers, configuring the printer environment, etc. This manual
is included in the CD-ROM of the Driver CD Kit.
Guides for Optional Accessories
Optional accessories are also available for the machine. User Guides are provided with
the optional accessories exclusively for the DocuCentre-II C3000. These User Guides
are referred to as "guides for optional accessories". Guides for optional accessories are
provided in two forms, as printed or as On-line Help.
Guides for optional accessories describe all the necessary steps for operating optional
accessories and installing software.

1 Before Using the Machine
10
Before Using the Machine
1
Organization of this Guide
This guide consists of the following chapters.
1 Before Using the Machine
Describes the organization of this guide.
2 Product Overview
Describes basic information such as identifying the major components, how to switch
the machine on and off, and how to use the touch screen.
3 Installation When Using USB Port
Describes how to install the machine using a USB interface.
4 Installation When Using TCP/IP (LPD/Port 9100)
Describes how to install the machine using the TCP/IP (LPD/Port 9100) protocol.
5 Installation When Using NetWare
Describes how to install the machine to a NetWare network.
6 Installation When Using Microsoft Network (SMB)
Describes how to install the machine to a Microsoft Networks (SMB).
7 Installation When Using Internet Printing Protocol (IPP)
Describes how to install the machine to enable Internet printing.
8 Installation When Using EtherTalk
Describes how to install the machine to an EtherTalk network.
9 Using CentreWare Internet Services
Describes how to use the CentreWare Internet Services.
10 E-mail
Describes how to use the E-mail feature on this machine.
11 Using Scan Service
Describes how to use the scan service on this machine.
12 Using the iFax Service
Describes how to use the iFax service on this machine.
13 Security
Describes how to use services using the communication security function on this
machine.
14 Problem Solving
Describes how to solve the problems you may encounter.

Using This Guide
11
Before Using the Machine
1
Conventions
zIn this document, “Computer” refers to a personal computer or workstation.
zThe following icons are used in this guide.
Important Indicates important information that you should read.
Note Indicates additional information on operations or features.
zThe following conventions are used in this guide:
" " : A cross-reference included in this guide.
" " : Refers to names of CD-ROM, features, and touch screen
messages and input text.
[ ] : Refers to folders, files, applications, button or menu names
displayed in the touch screen, as well as the names of menus,
commands, windows, or dialog boxes displayed on the
computer screen and their buttons and menu names.
< > button: Indicates a hardware button on the computer.
< > key: Indicates a key on the keyboard of the computer.
zOrientation of documents or paper is described in this guide as follows:
, ,Long Edge Feed (LEF) : Loading with one of the long edges of the document
or paper.
, ,Short Edge Feed (SEF): Loading with one of the short edges of the document
or paper.
LEF Orientation SEF Orientation
Paper feed direction Paper feed direction

2 Product Overview
This chapter describes the names of each component, features and tools,
switching on and off of the machine, cable connections, and the operation of the
touch screen.
zMachine Components.................................................................................14
zOverview of Features..................................................................................18
zTools ...........................................................................................................22
zPower On / Off ............................................................................................24
zInterface Cables..........................................................................................26
zControl Panel ..............................................................................................27
zInternal Fonts..............................................................................................29

2 Product Overview
14
Product Overview
2
Machine Components
This section describes the main components and functions of DocuCentre-II C3000
(hereafter referred to as "the machine").
No. Component Function
1 Document cover Holds the document down.
2 Document glass Originals are loaded here.
3 Control panel Consists of operation buttons, LED indicators and a touch screen.
Refer to "Control Panel" (P.27).
4 Center output tray
(Output tray)
Printed or copied documents are delivered with the printed side facing
down.
5 Power switch Switches the power of the machine on/off.
6 Front cover Open this cover to replace consumables.
7 Tray 1, 2, 3 Accommodates papers.
8 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other
special media) that cannot be loaded in the Trays 1 to 3.
9 Duplex Automatic
Document Feeder
In text descriptions, the Duplex Automatic Document Feeder is
abbreviated as "Document Feeder".
10 Side output tray (optional) Copies and prints are delivered here facing up.
1
2
3
5
4
6
7
9
8
10

Machine Components
15
Product Overview
2
Tandem Tray Module + B Finisher
Note • The B Finisher is optional. In text descriptions, the B Finisher is abbreviated as
finisher.
No. Component Function
1 B Finisher (optional) Allows you to staple printed or copied documents.
2 Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper
jams.
3 Finisher tray Stapled documents are delivered.
4 Front cover Opened to clear staple jams, or replace staples.
5 Staple cartridge Contains staples.
6 Finisher stand Connects the machine and the finisher.
7 Finisher transport cover Opened to clear paper jams.
8 Tray 2 - 3 (optional) Accommodates papers.
123
4
5
6
8
7

2 Product Overview
16
Product Overview
2
A Finisher
Note • The AFinisher is optional. In text descriptions, the AFinisher is abbreviated as
finisher.
No. Component Function
1 Finisher top cover Open this cover when clearing paper jams.
2 Front cover Open this cover when replacing the staple cartridge or clearing staple
jams.
3 Staple cartridge Contains staples.
4 Center tray Holds printed or copied documents.
1
4
3
2

Machine Components
17
Product Overview
2
Telephone Line Connectors
Note • Fax features are not available for some models. An optional package is required. For
information, contact our Customer Support Center.
No. Component Function
1 USB 2.0 interface
connector (optional)
Connected to a USB cable.
2 10BASE-T / 100BASE-TX
connector
Connected to a network cable.
3 <RESET> button Automatically turns the power off when detecting current leakage.
No. Name on the
machine cover
Name on the
touch screen Function
4 TEL - Used to connect an external telephone.
Note • Do not connect other fax machines.
5 LINE 1 Line 1 Connected to a public telephone network.
6LINE2
(optional)
Line 2 Connected to a public telephone network.
7LINE4
(optional)
Line 4 Connected to a public telephone network.

LINE4

LINE2
TEL LINE1
7
6
5
4
1
2
3

2 Product Overview
18
Product Overview
2
Overview of Features
The following features are provided in a network environment.
zPrint
zCentreWare Internet Services
zScan
zE-mail
ziFax
Print
This section describes the environment where the machine is able to provide print
services.
This machine can be used as a local printer by directly connecting to a computer, or as
a network printer when connecting to a network.
Enable the necessary port using the control panel.
Using as a Local Printer
When using as a local printer, the machine can be connected by the following methods.
zUSB : Used to connect the machine with a computer using a USB interface
cable.
Using as a Network Printer
When using as a network printer, the machine can be connected by the following
methods.
zLPD : Used when communicating with the machine using the TCP/IP protocol.
zNetWare : Used when sharing the machine using a NetWare server.
zSMB : Used when printing through Microsoft Networks.
zIPP : Used when printing through the Internet.
zPort 9100:Used when using the port 9100 port.
zEtherTalk:Used when printing from Macintosh machines. PostScript 3 Kit (optional)
is required.
Via Internet
IPP Local connection
UBS
Network connection
LPD/ SMB/ Port9100/ EtherTalk
Network connection
NetaWare/ Windows shared printer
Server