Fuji Xerox ApeosPort-V C5580 Service manual

Administrator Guide
ApeosPort-V C7780
ApeosPort-V C6680
ApeosPort-V C5580
DocuCentre-V C7780
DocuCentre-V C6680
DocuCentre-V C5580

Microsoft, Windows, Microsoft Network, Windows Server, Windows Vista, and Internet Explorer are
trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.
Adobe, Acrobat, Reader, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.
RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the United States
and/or other countries.
All product/brand names are trademarks or registered trademarks of the respective holders.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
For information on license, refer to About License in the User Guide.
XEROX, the sphere of connectivity design, PDF Bridge, ContentsBridge, ApeosWare, CentreWare, and
DocuShare are trademarks or registered trademarks of Xerox Corporation in the U.S. or Fuji Xerox Co., Ltd.
DocuWorks is a trademark of Fuji Xerox Co., Ltd.
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.
As the copying machine contains a feature designed to prevent forging of certain documents, there may
be rare instances where copies or scanned images do not achieve the desired results.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji
Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.
Important
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied or modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting
from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and
Foreign Trade of Japan and/or the export control regulations of the United States.

Table of Contents
3
Table of Contents
1 Before Using the Machine...................................................................................................................13
Preface ................................................................................................................................................................... 14
Types of Manuals...............................................................................................................................................15
Using This Guide ................................................................................................................................................16
Organization of This Guide...................................................................................................................... 16
Conventions...................................................................................................................................................17
Interface Cables.................................................................................................................................................19
Using the USB Interface...........................................................................................................................19
Using the Ethernet Interface..................................................................................................................19
Power Saver Mode.............................................................................................................................................21
Changing the Interval for Entering Power Saver Mode............................................................... 21
Customizing the Control Panel.....................................................................................................................23
Changing the Screen Default .................................................................................................................23
Setting the Screen After Auto Clear.....................................................................................................24
Customizing the Button Layout.............................................................................................................25
Assigning Services to the Custom Buttons........................................................................................29
Adjusting Screen Brightness....................................................................................................................30
Touch Screen .......................................................................................................................................................31
Entering Text ....................................................................................................................................................... 33
2 Paper and Other Media ........................................................................................................................35
Paper Types..........................................................................................................................................................36
Loadable Quantity and Weight for Supported Paper...................................................................36
Paper Type That Can Be Loaded in Each Tray ................................................................................36
Paper Type and Paper Feed Method...................................................................................................39
Supported Paper Type...............................................................................................................................41
Loading Paper .....................................................................................................................................................44
Loading Paper in Trays 1 and 2.............................................................................................................45
Loading Paper in Tray 3............................................................................................................................45
Loading Paper in Tray 4............................................................................................................................46
Loading Paper in Tray 5 (Bypass) .........................................................................................................47
Loading Paper in Tray 6 (HCF2 (2000 sheets))...............................................................................48
Loading Paper in Tray 6 (HCF B1-S) ....................................................................................................51
Loading Tab Paper/Postcards/Envelopes.................................................................................................53
Loading Tab Paper......................................................................................................................................53
Loading Postcards ....................................................................................................................................... 55
Loading Envelopes ......................................................................................................................................57
About Weight Switch Buttons .....................................................................................................................61
Improving the Paper Feeding Performance............................................................................................62
Changing the Paper Settings ........................................................................................................................63
3 Maintenance ............................................................................................................................................67
Replacing Consumables ..................................................................................................................................68
Replacing Toner Cartridges.....................................................................................................................69

4
Replacing the Waste Toner Container ............................................................................................... 71
Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)
............................................................................................................................................................................ 73
Replacing Staples (for C3 Finisher or C3 Finisher with Booklet Maker) ................................ 77
Replacing Booklet Staples (for C3 Finisher with Booklet Maker)............................................. 79
Emptying the Hole Punch Waste Container
(for C3 Finisher or C3 Finisher with Booklet Maker)...................................................................... 81
Cleaning the Machine...................................................................................................................................... 83
Cleaning the Exterior ................................................................................................................................. 83
Cleaning the Touch Screen ..................................................................................................................... 83
Cleaning the Document Cover and Document Glass................................................................... 84
Cleaning the Document Presser and Narrow Glass Strip ........................................................... 84
Cleaning the Document Feeder Roller................................................................................................ 85
Executing Calibration....................................................................................................................................... 86
Executing 2 Sided Color Scanning Calibration ...................................................................................... 90
Printing a Report/List ....................................................................................................................................... 92
Deleting a Private Charge Print Job with an Invalid User ID........................................................... 93
Setting Restore Tool......................................................................................................................................... 94
4 Machine Status ....................................................................................................................................... 95
Overview of Machine Status ......................................................................................................................... 96
Machine Information ...................................................................................................................................... 97
General Information.................................................................................................................................. 97
Paper Tray Status........................................................................................................................................ 98
Print Reports.................................................................................................................................................. 98
Automatically Printed Reports/Lists ..................................................................................................106
Overwrite Hard Disk..................................................................................................................................108
Print Mode....................................................................................................................................................108
Fax Receiving Mode .................................................................................................................................111
Faults ....................................................................................................................................................................112
Supplies................................................................................................................................................................113
Billing Information..........................................................................................................................................114
Billing Information ...................................................................................................................................114
User Account Billing Information.......................................................................................................115
5 Tools..........................................................................................................................................................117
System Settings Procedure..........................................................................................................................118
Step 1 Entering System Administration Mode..............................................................................118
Step 2 Entering the System Administrator User ID and Passcode .......................................118
Step 3 Selecting [Tools]..........................................................................................................................119
Step 4 Selecting a Setting Item on the [Tools] Screen..............................................................119
Step 5 Setting a Feature ........................................................................................................................121
Step 6 Exiting System Administration Mode.................................................................................121
Tools Menu List.................................................................................................................................................122
Common Service Settings ............................................................................................................................137
Machine Clock/Timers.............................................................................................................................137
Power Saver Settings ...............................................................................................................................140

Table of Contents
5
Audio Tones................................................................................................................................................ 140
Screen/Button Settings .......................................................................................................................... 142
Paper Tray Settings ................................................................................................................................. 146
Image Quality Adjustment................................................................................................................... 151
Reports.......................................................................................................................................................... 153
Maintenance .............................................................................................................................................. 155
Watermark .................................................................................................................................................. 159
Secure Watermark.................................................................................................................................... 161
Force Annotation...................................................................................................................................... 163
Print Universal Unique ID ..................................................................................................................... 164
Image Log Control (ApeosPort Series Models Only).................................................................. 165
Notify Job Completion by E-mail ....................................................................................................... 167
Plug-in Settings.......................................................................................................................................... 168
Other Settings............................................................................................................................................ 168
Copy Service Settings.................................................................................................................................... 180
Copy Tab - Features Allocation........................................................................................................... 180
Preset Buttons............................................................................................................................................ 181
Copy Defaults ............................................................................................................................................ 181
Copy Control............................................................................................................................................... 186
Original Size Defaults.............................................................................................................................. 189
Reduce/Enlarge Presets.......................................................................................................................... 189
Custom Colors............................................................................................................................................ 190
Annotations - Create Comments ....................................................................................................... 190
Connectivity & Network Setup .................................................................................................................. 191
Port Settings ............................................................................................................................................... 191
Protocol Settings....................................................................................................................................... 196
Machine’s E-mail Address/Host Name ............................................................................................ 199
Proxy Server Settings .............................................................................................................................. 200
EP Proxy Server Setup ............................................................................................................................. 201
SIP Settings................................................................................................................................................. 202
T.38 Settings............................................................................................................................................... 205
Outgoing/Incoming E-mail Settings................................................................................................. 205
Remote Authentication/Directory Service...................................................................................... 207
Security Settings ....................................................................................................................................... 212
Other Settings............................................................................................................................................ 217
Print Service Settings..................................................................................................................................... 218
Allocate Memory....................................................................................................................................... 218
Delete Form ................................................................................................................................................ 219
Other Settings............................................................................................................................................ 220
Scan Service Settings..................................................................................................................................... 224
Screen Defaults ......................................................................................................................................... 224
Scan Defaults ............................................................................................................................................. 225
Scan to PC Defaults................................................................................................................................. 228
Original Size Defaults.............................................................................................................................. 228
Output Size Defaults ............................................................................................................................... 229
Reduce/Enlarge Presets.......................................................................................................................... 229
Other Settings............................................................................................................................................ 229
Fax Service Settings ....................................................................................................................................... 233

6
Screen Defaults..........................................................................................................................................233
Fax Defaults ................................................................................................................................................234
Fax Control...................................................................................................................................................235
Fax Received Options ..............................................................................................................................241
Reduce/Enlarge Presets ..........................................................................................................................242
Original Size Defaults ..............................................................................................................................243
Local Terminal Information..................................................................................................................243
Internet Fax Control.................................................................................................................................244
E-mail/Internet Fax Service Settings .......................................................................................................247
E-mail Control .............................................................................................................................................247
Address Book Settings ...................................................................................................................................250
Folder Service Settings ..................................................................................................................................251
Job Flow Service Settings (ApeosPort Series Models Only) ............................................................253
Media Print Service Settings .......................................................................................................................254
Stored File Settings.........................................................................................................................................255
Web Applications Service Setup (ApeosPort Series Models Only)...............................................258
Server Certificate Verification Settings............................................................................................258
Server Setup ................................................................................................................................................260
Other Settings.............................................................................................................................................262
Web Browser Setup.........................................................................................................................................263
Setup.....................................................................................................................................................................265
Create Folder...............................................................................................................................................265
Stored Programming................................................................................................................................267
Create Job Flow Sheet.............................................................................................................................267
Create Job Flow Sheet Keyword..........................................................................................................276
Add Address Book Entry .........................................................................................................................276
Create Fax Group Recipients ................................................................................................................283
Add Fax Comment....................................................................................................................................284
Paper Tray Attributes ..............................................................................................................................284
Accounting .........................................................................................................................................................285
Create/View User Accounts...................................................................................................................285
View Accounts ............................................................................................................................................288
Reset User Accounts.................................................................................................................................288
System Administrator's Meter (Copy Jobs)....................................................................................289
Accounting Type........................................................................................................................................289
Accounting Login Screen Settings......................................................................................................290
Fax Billing Data..........................................................................................................................................292
Accounting/Billing Device Settings....................................................................................................292
Authentication/Security Settings..............................................................................................................294
System Administrator Settings............................................................................................................294
Authentication ...........................................................................................................................................295
Allow User to Disable Active Settings ...............................................................................................303
Job Status Default....................................................................................................................................303
Overwrite Hard Disk..................................................................................................................................304
6 CentreWare Internet Services Settings........................................................................................307
Installation of CentreWare Internet Services......................................................................................308

Table of Contents
7
Preparations................................................................................................................................................ 308
Configuration on the Machine............................................................................................................ 308
Starting CentreWare Internet Services.................................................................................................. 310
Configuring Machine Settings Using CentreWare Internet Services......................................... 311
7 Printer Environment Settings.......................................................................................................... 315
Print Overview .................................................................................................................................................. 316
Installation When Using USB Port........................................................................................................... 318
Step 1 Preparations ................................................................................................................................. 318
Step 2 Configuration on the Machine .............................................................................................318
Step 3 Configuration on the Computer........................................................................................... 319
CentreWare Internet Services Setting Items ................................................................................ 319
Installation When Using TCP/IP (LPD/Port 9100)............................................................................. 320
Step 1 Preparations ................................................................................................................................. 320
Step 2 Configuration on the Machine .............................................................................................320
Step 3 Configuration on the Computer........................................................................................... 321
CentreWare Internet Services Setting Items ................................................................................ 321
Installation When Using Internet Printing Protocol (IPP).............................................................. 323
Step 1 Preparations ................................................................................................................................. 323
Step 2 Configuration on the Machine .............................................................................................323
Step 3 Configuration on the Computer........................................................................................... 324
CentreWare Internet Services Setting Items ................................................................................ 324
8 E-mail Environment Settings........................................................................................................... 325
E-mail Overview ............................................................................................................................................... 326
Preparations...................................................................................................................................................... 327
Installation Procedures................................................................................................................................. 330
Step 1 Enabling Port and Setting up TCP/IP ................................................................................. 330
Step 2 Configuring E-mail Environment.......................................................................................... 331
CentreWare Internet Services Setting Items ................................................................................ 332
9 Scanner Environment Settings ....................................................................................................... 333
Scan Service Overview................................................................................................................................... 334
Configuration of Store to Folder .............................................................................................................. 336
Step 1 Enabling Port and Setting up TCP/IP ................................................................................. 336
Step 2 Registering a Folder................................................................................................................... 337
Step 3 Configuring a Computer.......................................................................................................... 337
Configuration of Scan to PC....................................................................................................................... 338
Step 1 Preparations ................................................................................................................................. 338
Step 2 Enabling Port and Setting up TCP/IP ................................................................................. 339
Step 3 Configuration on the Computer........................................................................................... 340
Configuration of Store to USB................................................................................................................... 341
Step 1 Available USB Memory Devices............................................................................................ 341
CentreWare Internet Services Setting Items ................................................................................ 341
Configuration of Network Scanning (Job Template Scanning)................................................... 342
Step 1 Preparations ................................................................................................................................. 342
Step 2 Enabling Ports and Setting up TCP/IP ............................................................................... 342

8
Step 3 Configuring the SNMP Port.....................................................................................................343
Step 4 Configuration on the Computer ...........................................................................................343
Configuration of Scan to My Folder (ApeosPort Series Models Only) .......................................344
Step 1 Preparations..................................................................................................................................344
Step 2 Enabling SMB Port and Setting up TCP/IP .......................................................................344
Step 3 Configuring Remote Authentication...................................................................................345
Step 4 Configuring Scan to My Folder..............................................................................................346
Step 5 Configuration on the Computer ...........................................................................................347
Configuration of Job Flow Sheets.............................................................................................................348
Step 1 Enabling Ports and Setting up TCP/IP................................................................................348
Step 2 Configuring the SNMP Port.....................................................................................................349
Step 3 Configuration on the Computer ...........................................................................................349
Configuration of Store & Send Link .........................................................................................................350
Step 1 Configuring E-mail......................................................................................................................350
Step 2 Enabling Authentication ..........................................................................................................350
Step 3 Other Settings ..............................................................................................................................350
CentreWare Internet Services Setting Items.................................................................................350
Configuration of Store to WSD..................................................................................................................352
Step 1 Preparations..................................................................................................................................352
Step 2 Enabling Port ................................................................................................................................352
Step 3 Confirmation on the Computer.............................................................................................353
10 Using IP Fax (SIP) ................................................................................................................................355
IP Fax (SIP) Overview.....................................................................................................................................356
Preparations.......................................................................................................................................................356
System Requirements for the Machine............................................................................................356
Settings by System Configuration......................................................................................................356
Installation Procedures .................................................................................................................................357
Step 1 Enabling Port and Setting up TCP/IP..................................................................................357
Step 2 Configuring the SIP User Name............................................................................................358
Step 3 Configuring Fax Environment................................................................................................358
Step 4 Configuring the SIP Server......................................................................................................359
Step 5 Registering the VoIP Gateway ..............................................................................................360
11 Using the Internet Fax Service........................................................................................................363
Internet Fax Overview ..................................................................................................................................364
Preparations.......................................................................................................................................................364
System Requirements for the Machine............................................................................................364
E-Mail Environment..................................................................................................................................364
Installation Procedures .................................................................................................................................366
Step 1 Enabling Port and Setting up TCP/IP..................................................................................366
Step 2 Configuring E-mail Environment ..........................................................................................367
Step 3 Testing the Internet Fax ..........................................................................................................368
12 Using the Server Fax Service............................................................................................................369
Server Fax Overview .......................................................................................................................................370
Preparations.......................................................................................................................................................370
System Requirements for the Machine............................................................................................370

Table of Contents
9
Installation Procedure................................................................................................................................... 371
Installation Overview.............................................................................................................................. 371
Step 1 Fax Settings.................................................................................................................................. 371
Step 2 Setting the Server Fax Feature ............................................................................................. 372
13 Encryption and Digital Signature Settings................................................................................. 375
Encryption and Digital Signature Overview......................................................................................... 376
Types of Certificate ................................................................................................................................. 376
Encryption Features for Communication........................................................................................ 376
Encryption and Digital-Signature Features for Scan Files ....................................................... 377
Configuration of HTTP Communications Encryption ...................................................................... 378
Installation Overview.............................................................................................................................. 378
Step1 Configuration on the Machine............................................................................................... 378
Step2 Configuration on the Computer............................................................................................ 379
Configuration of Encryption using IPsec............................................................................................... 380
Installation Overview.............................................................................................................................. 380
Step1 Import and Configuration of a Certificate ....................................................................... 380
Step2 Configuration on the Machine (Configuration of IPsec) ............................................ 381
Step3 Configuration on the Computer............................................................................................ 382
Configuration of E-mail Encryption/Digital Signature..................................................................... 383
Installation Overview.............................................................................................................................. 383
Step1 Configuration on the Machine............................................................................................... 383
Step2 Configuration on Sender and Recipient............................................................................. 385
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)............ 387
Installation Overview.............................................................................................................................. 387
Step1 Configuration on the Machine............................................................................................... 387
Step2 Configuration on the Computer............................................................................................ 389
14 Authentication and Accounting Features .................................................................................. 391
Overview of Authentication and Accounting Feature ..................................................................... 392
Types of User.............................................................................................................................................. 392
User Roles and Authorization Groups .............................................................................................. 392
Access Control............................................................................................................................................ 393
Types of Authentication ........................................................................................................................ 394
Types of Account Administration ...................................................................................................... 395
Services Controlled by Authentication................................................................................................... 400
Overview....................................................................................................................................................... 400
Combination of Authentication and Account Administration types .................................. 400
Authentication for Job Flow Sheets and Folders ............................................................................... 403
Creating / Using Job Flow Sheet ........................................................................................................ 403
Creating / Using Folder .......................................................................................................................... 404
Configuration for Authentication ............................................................................................................ 406
Installation Overview.............................................................................................................................. 406
Enabling Authentication........................................................................................................................ 406
Changing the Default Authorization Group Settings ................................................................ 409
Creating an Authorization Group....................................................................................................... 409
Configuration for IC Card Reader (Optional)...................................................................................... 411
Step1 Preparations ................................................................................................................................. 411

10
Step 2 Logout Method Using the Smart Card...............................................................................411
Step 3 Registering Smart Card Information ..................................................................................412
Configuration for Account Administration ...........................................................................................413
Step 1 Selecting an Accounting Type...............................................................................................413
Step 2 Registering User Information ................................................................................................413
User Authentication Operations................................................................................................................415
Authenticating Login Users...................................................................................................................415
Changing Passcode ..................................................................................................................................416
15 Problem Solving ....................................................................................................................................417
Troubleshooting...............................................................................................................................................418
Machine Trouble..............................................................................................................................................419
Image Quality Trouble..................................................................................................................................424
Trouble during Copying ................................................................................................................................430
Unable to Copy ..........................................................................................................................................430
The Copy Result is Not What was Expected...................................................................................431
Trouble during Printing .................................................................................................................................434
Unable to Print ...........................................................................................................................................434
The Print Result is Not What was Expected ...................................................................................435
Trouble during Faxing....................................................................................................................................437
Sending Problems......................................................................................................................................437
Receiving Problems...................................................................................................................................442
Trouble during Scanning ..............................................................................................................................446
Unable to Scan with the Machine......................................................................................................446
Unable to Import Scanned Documents to the Computer........................................................447
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................448
Unable to Send E-mail.............................................................................................................................449
The Image is not What was Expected..............................................................................................449
Network-related Problems ...........................................................................................................................451
When using TCP/IP...................................................................................................................................452
CentreWare Internet Services Problems..........................................................................................453
E-mail Features Problems.......................................................................................................................454
Internet/Intranet Connection Problems..........................................................................................455
IPv4 and IPv6 Connection Problems.................................................................................................456
Media Print - Text Trouble ...........................................................................................................................459
Media Print - Photos Trouble ......................................................................................................................460
Error Code...........................................................................................................................................................461
Other Errors..................................................................................................................................................554
Paper Jams.........................................................................................................................................................555
Paper Jams in Trays 1 to 2 ....................................................................................................................556
Paper Jams in Tray 3................................................................................................................................556
Paper Jams in Tray 4................................................................................................................................557
Paper Jams in Tray 5 (Bypass).............................................................................................................557
Paper Jams in Tray 6 (HCF2 (2000 sheets))...................................................................................559
Paper Jams in Tray 6 (HCF B1-S) ........................................................................................................561
Paper Jams in the Transfer Module...................................................................................................564

Table of Contents
11
Paper Jams in the Bottom Left Door................................................................................................ 565
Paper jams in the Bottom Right Door.............................................................................................. 566
Paper Jams in the Output Tray ........................................................................................................... 568
Paper Jams in the Transport Unit V1 ............................................................................................... 568
Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker................................................ 569
Paper Jams in the Folder Unit CD1 ................................................................................................... 575
Document Jams............................................................................................................................................... 579
Document Jams at the Covers ............................................................................................................ 579
Document Jams at the Narrow Glass Strip .................................................................................... 580
Stapler Faults.................................................................................................................................................... 582
Staple Jams in Staple Cartridge
(for C3 Finisher and C3 Finisher with Booklet Maker)............................................................... 583
Booklet Staple Jams in Booklet Staple Cartridge
(for C3 Finisher with Booklet Maker)................................................................................................ 584
16 Appendix................................................................................................................................................. 587
Specifications ................................................................................................................................................... 588
Printable Area................................................................................................................................................... 600
Internal Fonts................................................................................................................................................... 601
Optional Components................................................................................................................................... 603
The Paper Type and the Number of Sheets That Can Be Stapled ............................................. 605
Alignment Adjustment Settings ............................................................................................................... 607
Alignment Adjustment........................................................................................................................... 607
Alignment Adjustment Settings ......................................................................................................... 608
Perpendicularity Adjustment............................................................................................................... 610
Skew Adjustment...................................................................................................................................... 611
Scale Adjustment...................................................................................................................................... 612
Print Position Adjustment ..................................................................................................................... 614
Fold Position Adjustment ............................................................................................................................ 616
Fold Position Adjustment...................................................................................................................... 616
Single Fold Position Adjustment ........................................................................................................ 617
Booklet Position Adjustment ............................................................................................................... 618
C Fold Position Adjustment.................................................................................................................. 619
Z Fold Position Adjustment .................................................................................................................. 620
Z Fold Half Sheet Position Adjustment............................................................................................ 621
Adjust Image Transfer.................................................................................................................................. 623
Image Transfer Adjustment ................................................................................................................ 623
ESC/P-K Emulation.......................................................................................................................................... 627
Emulation..................................................................................................................................................... 627
Fonts .............................................................................................................................................................. 628
Output Feature.......................................................................................................................................... 628
ESC/P-K Emulation Print Features...................................................................................................... 628
ESC/P-K Emulation Settings ................................................................................................................. 629
Magnification Table................................................................................................................................ 635
Paper Size and Number of Printable Characters ......................................................................... 640
PDF Direct Print ............................................................................................................................................... 642
PDF Direct Print Settings ....................................................................................................................... 642

12
DocuWorks Direct Print .................................................................................................................................644
DocuWorks Direct Print Settings.........................................................................................................644
PCL Emulation...................................................................................................................................................646
Emulation .....................................................................................................................................................646
Fonts...............................................................................................................................................................647
Output Feature...........................................................................................................................................648
PCL Emulation Settings...........................................................................................................................648
HP-GL/2 Emulation .........................................................................................................................................653
Emulation .....................................................................................................................................................653
Fonts...............................................................................................................................................................653
Output Feature...........................................................................................................................................654
Factory Default Settings ........................................................................................................................654
HP-GL/2 Emulation Settings .................................................................................................................655
Hard Clip Area ............................................................................................................................................661
Printable Area.............................................................................................................................................662
Auto Layout.................................................................................................................................................664
Notes and Restrictions...................................................................................................................................672
Notes and Restrictions on the Use of the Machine.....................................................................672
Notes and Restrictions on the Use of the Copy Feature...........................................................676
Notes and Restrictions on the Use of the Print Feature............................................................677
Notes and Restrictions on the Use of the Scan Features..........................................................680
Notes and Restrictions on the Use of the Fax Feature ..............................................................685
Notes and Restrictions on the Use of the E-mail/Internet Fax Feature..............................687
Notes and Restrictions for IP Fax (SIP)............................................................................................691
Notes and Restrictions when Connecting with Internet Service Provider..........................693
Notes and Restrictions on the Interrupt Mode .............................................................................695
Notes and Restrictions on Folders......................................................................................................697
Notes and Restrictions when Connecting to Internet or Intranet........................................697
Notes and Restrictions when Operating from Computers .......................................................698
Notes and Restrictions on Job Flows.................................................................................................699
Notes and Restrictions on the Security Features .........................................................................700
Notes and Restrictions on the Authentication and Accounting Features..........................700
Notes and Restrictions for Using SMB..............................................................................................701
Notes and Restrictions for Using TCP/IP.........................................................................................701
Notes and Restrictions for Using Bonjour .......................................................................................703
Notes and Restrictions for IPv6 Connection ..................................................................................703
Notes and Restrictions for Print E-mail.............................................................................................705
Using the Telephone......................................................................................................................................706
Placing a Call...............................................................................................................................................706
Activity Report ..................................................................................................................................................708
EP System ...........................................................................................................................................................711
Glossary ...............................................................................................................................................................712
Index................................................................................................................................................................715

1 Before Using the Machine
This chapter describes the organization of this guide and conventions used in this guide.

Preface...............................................................................................................................................14

Types of Manuals ..........................................................................................................................15

Using This Guide............................................................................................................................16

Interface Cables.............................................................................................................................19

Power Saver Mode.........................................................................................................................21

Customizing the Control Panel.................................................................................................23

Touch Screen...................................................................................................................................31

Entering Text...................................................................................................................................33

1 Before Using the Machine
14
Before Using the Machine
1
Warning:
This equipment will be inoperable when mains power fails.
Preface
Thank you for selecting ApeosPort-V C7780/C6680/C5580, DocuCentre-V C7780/C6680/
C5580 (hereafter referred to as “the machine”).
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to the
manuals provided with the personal computer, operating system, and network products.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.
For more information on how to copy, print, scan, and fax, refer to the User Guide. For
information about optional components for the Print feature, refer to the guide provided
with each optional component.
When you use this machine, we recommend that you change the system administrator's user ID
and passcode immediately after installing the machine.
For more information on changing the user ID and passcode, refer to "System Administrator
Settings" (P.294).

Types of Manuals
15
Before Using the Machine
1
Types of Manuals
The following guides are provided with the machine.
Accompanying Manuals
User Guide (Document CD-ROM)
The guide describes all the necessary steps for copy, print, scan, and fax.
Administrator Guide (this guide) (Document CD-ROM)
The guide is intended for system administrators, and describes how to configure network
and how to solve problems that may occur with the machine. This guide also describes daily
maintenance and the system settings procedures.
Quick Reference Guide (Booklet)
The guide describes the basic operations of the machine, as well as daily management and
maintenance.
Security Function Supplementary Guide (Document CD-ROM)
The guide is intended for the manager and system administrator of the organization where
the machine is installed, and describes the setup procedures related to security.
When the Data Security Kit (optional) is installed, be sure to read this guide for the effective
use of the security features.
Manual (HTML)
The manual describes installation and configuration procedures for print drivers and the
printer environment. This manual is included in the Driver CD Kit.
Print Driver Help
The help describes the Print features and operations.
CentreWare Internet Services Help
The help describes how to change various settings of the machine using a Web browser, and
how to import scanned data to a computer from the machine.
Important • To display the online help for CentreWare Internet Services, users need to have the environment to
connect to the Internet. The communication fee shall be borne by you.
Guides for Optional Components
Optional components are available for the machine. Some of them come with user guides.
The guides for optional components describe all the necessary steps for using the optional
components and for installing the software.

1 Before Using the Machine
16
Before Using the Machine
1
Using This Guide
This guide is intended for system administrators, and provides maintenance information
such as how to replace consumables, how to configure network, and troubleshooting
procedures.
Organization of This Guide
This guide consists of the following chapters.
1 Before Using the Machine
Describes the organization of this guide and conventions.
2 Paper and Other Media
Describes the types of paper and other media that you can use on the machine and how to
load media in a tray.
3 Maintenance
Describes how to replace consumables and to clean the machine.
4 Machine Status
Describes how to check the faults that occurred on the machine and to print various reports/
lists.
5 Tools
Describes the procedures to set up the system.
6 CentreWare Internet Services Settings
Describes how to use CentreWare Internet Services.
7 Printer Environment Settings
Describes the settings to use the Print feature on the machine.
8 E-mail Environment Settings
Describes the settings to use various services via e-mail on the machine.
9 Scanner Environment Settings
Describes the settings to use the Scan services on the machine.
10 Using IP Fax (SIP)
Describes the settings to use the IP fax (SIP) feature on the machine.
11 Using the Internet Fax Service
Describes the settings to use the services via the Internet Fax service on the machine.
12 Using the Server Fax Service
Describes how to use the Server Fax service on the machine.
13 Encryption and Digital Signature Settings
Describes how to configure the machine to use the Encryption and the Digital Signature
features with your communications and documents.

Using This Guide
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Before Using the Machine
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14 Authentication and Accounting Features
The machine has the Authentication feature to restrict the availability of services for each
feature and the Accounting feature to manage the use of each feature based on the Login
Type selected.
15 Problem Solving
Describes troubleshooting procedures to solve the problems with the machine.
16 Appendix
Describes the specifications of the machine, optional accessories, and cautions/restrictions.
Conventions

The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.

The procedures in this guide may vary depending on the driver and utility software being
used due to the upgrades.

In this document, "Computer" refers to a personal computer or workstation.

The following terms are used in this guide:

The following symbols are used in this guide:
Important : Important information that you should read.
Note : Additional information on operations or features.
" " :

A cross-reference included in this guide.

Names of CD-ROM, features, and touch screen messages and
input text.
[ ] :

Folders, files, applications, button or menu names displayed on
the touch screen.

Names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their buttons and menu
names.
< > button : Hardware buttons on the control panel.
< > key : Keys on the keyboard of the computer.

1 Before Using the Machine
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Before Using the Machine
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
Orientation of documents or paper is described in this guide as follows:
, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when
viewed from the front of the machine.
, ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation
when viewed from the front of the machine.
>:

Path to a certain item within a procedure on the control panel.
For example: When you see the procedure "select [Tools] >
[Setup] > [Create Folder]", this means that you need to select
[Tools], select [Setup], and then select [Create Folder].

Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files
and folders, click [Start] > [Search] > [For Files or Folders]", this
means that you need to click [Start], click [Search], and then
click [For Files or Folders] to search for files and folders.

Cross-reference
For example: "Refer to "5 Tools" > "Common Service Settings" >
"Audio Tones" in the Administrator Guide."
The sentence above means that you need to refer to the
section "Audio Tones", which can be found under "Common
Service Settings" in chapter 5 Tools of the Administrator Guide.
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction

Interface Cables
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Before Using the Machine
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Interface Cables
When connecting the machine directly to a computer, use the USB interface. When
connecting the machine to a network, use the Ethernet interface.
Using the USB Interface
The USB interface of the machine supports USB 2.0.
1 Press the power switch to switch off the power.
2 Make sure that the touch screen is blank and the <Power Saver> button is not lighting up.
3 Open the machine front door.
4 Press the main power switch to the [ ] position to switch off the main power.
5 Connect the USB cable to the USB 2.0 interface
connector.
6 Connect the other end of the USB cable to the computer.
7 Press the main power switch to the [ | ] position to switch on the main power.
8 Close the machine front door.
9 Press the power switch to switch on the power.
10 Restart the computer.
For more information on setting items, refer to "Printer Environment Settings" (P.315).
Using the Ethernet Interface
The Ethernet interface of the machine supports the following three types.

1000BASE-T

100BASE-TX

10BASE-T
Note • 1000BASE-T is not supported for some models. An optional component is required.
•The machine supports IEEE802.3az (a compliance standard of wired LAN) which reduces the power
consumption of the Ethernet equipment while suspending data transmission. To use this feature,
both of the equipment need to support IEEE802.3az.
1 Press the power switch to switch off the power.
2 Make sure that the touch screen is blank and the <Power Saver> button is not lighting up.
3 Open the machine front door.

1 Before Using the Machine
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Before Using the Machine
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4 Press the main power switch to the [ ] position to switch off the main power.
5 Connect the network cable to the Ethernet interface connector.

When the Gigabit Ethernet (optional) is
installed.

When the Gigabit Ethernet (optional) is NOT
installed.
Note • Always use the correct network cable with your network connection. When you replace the cable,
contact our Customer Support Center.
6 Press the main power switch to the [ | ] position to switch on the main power.
7 Close the machine front door.
8 Press the power switch to switch on the power.
For more information on setting items, refer to "Printer Environment Settings" (P.315).