Fujitsu AO G09KBTB Series Original operating manual

SPLIT TYPE
ROOM AIR CONDITIONER
Cassette type
Models Indoor unit Outdoor unit
AUXG09KVLA
AUXG12KVLA
AUXG14KVLA
AUXG18KVLA
AUXG22KVLA
RCG09KVLA
RCG12KVLA
RCG14KVLA
RCG18KVLA
RCG22KVLA
AO*G09KBTB
AO*G12KBTB
AO*G14KBTB
AO*G18KBTB
AO*G22KBTB
ROG09KBTB
ROG12KBTB
ROG14KBTB
ROG18KBTB
ROG22KBTB
INVERTER
SERVICE
INSTRUCTION

2 . TROUBLE SHOOTING
CASSETTE type
INVERTER

Indoor Room Thermistor Error
Wired Remote Controller
Communication Error
Error Contents Trouble
shooting
02-01
2 ERROR DISPLAY
2-1 INDOOR UNIT AND WIRED REMOTE CONTROLLER DISPLAY
Serial Communication Error
External communication Error
Combination Error
Indoor unit address setting Error
Connection unit number Error
(Indoor unit Wired remote controller Error)
Indoor Unit Fan Motor Error
Indoor Heat Ex. Thermistor Error
Drain pump Error
1,2
3
5
6
7
8
10
18
12
13
14
15
16
17
19
21
20
22
24
25
Trip terminal L Error
Error
Code Error Contents Trouble
shooting
Error
Code
11
12
39
41
Manual auto switch Error 11
35
42
51
53
6318
23
29
26
33
3A
62
64
65
71
73
74
Indoor unit power supply Error
for fan motor
Indoor unit Communication circuit
(wired remote controller) Error
Indoor unit motor electricity
consumption detection Error
932
Indoor unit PCB model
information Error
Inverter Error
Outdoor unit main PCB model
information error
27
29
30
31
32
33
84
94
95
97
99
A1
Trip detection
Discharge Thermistor Error
Outdoor Thermistor Error
Current sensor Error
Heat Ex. Outlet / Middle
Thermistor Error
Compressor rotor position
detection Error
Outdoor Unit Fan Motor Error
4-way Valve Error
Discharge Temp. Error
PFC circuit Error
1. If an error occurs, an error icon appears on the “Monitor mode screen”.
Touch the [Status] on the “Monitor mode screen”.The “Status” screen is displayed.
2. Touch the [Error Information] on the “Status”screen. The “Error Information”screen is displayed.
(If there are no errors, the [Error Information] will not be displayed.)
3. 2-digit numbers correspond to the error code in the table below. Touch the [Next page]
(or [Previous page]) to switch to other connected indoor units.
For the details of the indoor unit or outdoor unit error , refer to the error codes in each installation manual
Mode Set Temp.
Fri 10:00AM
Menu Monitor Back
Page 1/ 4 Page 1/ 5
Air Flow Direction
Economy
VT
Individual Error Code
Address
[ 1 ] [ 02 01 ]
[ 14 . 15, 41 . 44 ]
[ ]
[ Off ]
Next
Page
Next
Page
Error
Information
Status
Status
Error Information
Fan
!
1. 2. 3.
Check the Error code on the wired remote controller (Remote controller *Option)
Check the Error LED display on the Indoor unit (IR Receiver *Option )
1. Check ECONOMY (Green) LED Blinking, it means the Error on the system. (Not brinking: No Error)
2. Count OPERATION (Green) LED blinks: The number of blinking means the first digit of Error code.
3. Count TIMER (Orange) LED blinks: The number of blinking means the second digit of Error code.
Ex.) ECONOMY: Blinking continuous / OPERATION: 4 times / TIMER: 1 time Indoor Room Thermistor Error

02-02
Trouble shooting 1
OUTDOOR UNIT Error Method:
Detective Actuators: Detective details:
Forecast of Cause:
OK
Indicate or Display:
YESYES
NO
OK
1. Connection failure 2. External cause 3. Main PCB failure 4. Outdoor unit fan motor failure
Check Point 1-1 : Reset the power and operate
Does Error indication show again?
Check Point 1-2: Check external cause such as noise
Check the complete insulation of the grounding.
Check if there is any equipment that causes harmonic wave
near the power cable (Neon light bulb or any electronic
equipment which causes harmonic wave).
Check Point 2 : Check Connection
Check any loose or removed connection line of
Indoor unit and Outdoor unit.
>> If there is an abnormal condition, correct it by
referring to Installation Manual or Data &
Technical Manual.
Check Point 3 : Check the voltage of power supply
Check the voltage of power supply
>> Check if AC198V (AC220V -10%) - 264V (AC240V +10%) appears
at Outdoor Unit Terminal L - N.
Check Point 4 : Check Serial Signal (Reverse Transfer Signal)
Check Serial Signal (Reverse Transfer Signal)
>> Check if Indicated value swings between AC90V and AC270V at Outdoor Unit Terminal 1 - 3.
>> If it is abnormal, Check Outdoor unit fan motor (PARTS INFORMATION 5)
>> If Outdoor fan motor is abnormal, replace Outdoor unit fan motor and Main PCB.
>> If Outdoor fan motor is normal, replace Main PCB.
When the indoor unit cannot receive the serial signal from Outdoor unit
more than 2minutes after power ON, or the indoor unit cannot receive
the serial signal more than 15seconds during normal operation.
2-2 TROUBLE SHOOTING WITH ERROR CODE
Serial communication error
(Serial Reverse Transfer Error)
Outdoor unit Main PCB
Outdoor unit fan motor
Error code : 11 Outdoor unit : No indication
AC
AC
+
-
AC
1
2
3
L
N
RED
WHITE
BLACK
BLACK
WHITE

02-03
Trouble shooting 2
INDOOR UNIT Error Method:
Detective Actuators: Detective details:
Forecast of Cause:
OK
Indicate or Display:
YESYES
NO
+
-
OK
1. Connection failure 2. External cause 3. Controller PCB failure
Check Point 1-1 : Reset the power and operate
Does Error indication show again?
Check Point 1-2: Check external cause such as noise
Check if the ground connection is proper.
Check if there is any equipment that causes harmonic wave
near the power cable (Neon light bulb or any electronic
equipment which causes harmonic wave).
Check Point 2 : Check Connection
Check any loose or removed connection line of
Indoor unit and Outdoor unit.
Check connection condition in control unit.
(If there is loose connector, open cable or mis-wiring)
>> If there is an abnormal condition, correct it by
referring to Installation Manual or Data &
Technical Manual.
Check Point 3 : Check the voltage of power supply
Check the voltage of power supply
>> Check if AC198V (AC220V -10%) - 264V (AC240V +10%) appears
at Outdoor Unit Terminal L - N.
Check Point 4 : Check Serial Signal (Forward Transfer Signal)
Check Serial Signal (Forward Transfer Signal)
>> Check if indicated value swings berween AC30v and AC130V at outdoor unit terminal 2 - 3.
>> If it is abnormal, replace Controller PCB.
When the outdoor unit cannot properly receive the serial signal from
indoor unit for 10 seconds or more.
Serial communication error
(Serial Forward Transfer Error)
Indoor unit Controller PCB
Error code : 11 Outdoor unit : No indication
AC
AC
AC
1
2
3
L
N
RED
WHITE
BLACK
BLACK
WHITE

02-04
Trouble shooting 3
INDOOR UNIT Error Method:
Detective Actuators: Detective details:
Forecast of Cause:
OK
Indicate or Display:
1. Connection failure 2. Wired Remote Controller failure 3. Controller PCB failure
Check Point 1 : Check the connection of terminal
After turning off the power.
Upon receiving the signal more than 1 time from Wired Remote or other Indoor
unit, but the same signal has not been received more than 1 minute
(3 Wire type), 2.5 minute (2 Wire type)
Wired Remote Controller
Communication Error
Indoor unit Controller PCB
Wired Remote Controller
Error code : 12 Outdoor unit : No indication
Check the connection of terminal berween Wired Remote Controller and indoor unit,
and check if there is a disconnection of the cable.
Check & correct the followings.
Check Point 1-2 : Check Wired Remote Controller and Controller PCB
Check Voltage at CN14 of Controller PCB. (Terminal 1-3, Terminal 1-2)
(Power supply for the Remote Control)
>> If it is DC12V, Remote Control is failure. (Controller PCB is normal) >> Replace Remote Control
>> If it is DC 0V, Controller PCB is failure. (Check Remote Control once again) >> Replace Controller PCB
Check Point 2 : Wire installation Wrong RCgroup setting
Wrong wire connection in RCgroup (Please refer to the installation manual)
The number of connecting indoor unit and Remote controller in one RCgroup were less than 16 units.
Check if controller PCB damage.
Change controller PCB and check the Error after setting remote controller address.
DC
Check Point 2-1 : Check Indoor unit controller PCB

Trouble shooting 5
INDOOR UNIT Error Method:
External communication error
Detective Actuators: Detective details:
Forecast of Cause :
OKOK
External communication error
Check any loose or removed connection of between the controller PCB to the external I/OPCB
>>If there is an abnormal condition, correct it by refer to installation manual or
the technical manual.
Check the condition condtion on the external I/O PCB and the controller PCB
(If there is loose connector, open cable or mis-wiring)
After receiving a signal from the external I/O PCB,
the same a signal has not been received for 15sec
1. Connection failure 2.External I/O PCB failure 3.Controller PCB failure
Check Point 1 : Check the connection
Check Point 2: Replace external I/O PCB
If Check Point 1 do not improve the symptom, change External I/O PCB.
OKOK
Check Point 3: Replace Controller PCB
If Check Point 2 do not improve the symptom, change Controller PCB.
Indicate or Display:
Error code : 18
02-06
Outdoor unit : No indication

Trouble shooting 6
INDOOR UNIT Error Method:
Detective Actuators: Detective details:
1. The outdoor unit receives the serial signal of applied refrigerant
information from Indoor unit. When the refrigerant is R410a.
2. When the outdoor unit type is multi.
Forecast of Cause:
OK
Combination error
Indoor unit
1. The selection of indoor units is incorrect
Check Point 1 : Check the type of indoor unit
Check the type of the connected indoor unit.
>> If abnormal condition is found, correct it.
Check Point 2 : Replace Main PCB
If Check Point 1 do not improve the symptom, replace Main PCB of Outdoor unit.
Indicate or Display:
Error code : 23
02-07
Outdoor unit : No indication

Detective Actuators:
Wired remote controller ( 2-Wire )
Indoor unit Controller PCB circuit
Detective details:
When the address number set by auto setting and manual setting are
mixed in one RC group.
When the duplicated address number exists in one RC group.
Check Point 3 : Check Indoor unit controller PCB
Forecast of Cause :
1. Wrong wiring of RCgroup 2. Wrong remote address setting 3. Indoor unit controller PCB failure
4. Remote controller failure
Check Point 1 : Wire installation
Wrong wire connection in RCgroup (Please refer to the installation manual)
Change controller PCB and check the Error after setting remote controller address
Check if controller PCB damage
Check Point 2 : Wrong RCgroup setting
The given address number by auto setting (00) and the manual set number (Except 00)
were not existing in one RCG.
The remote controller address setting by U.I. were not existing same address.
The duplicated address number is not existing in one RCgroup
Trouble shooting 7
INDOOR UNIT Error Method:
Indoor unit address setting error
Indicate or Display:
Error code : 26
02-08
Outdoor unit : No indication
OK
OK

02-09
Trouble shooting 8
INDOOR UNIT Error Method:
Connection unit number error (Indoor
unit in Wired remote controller system)
Detective Actuators:
Wired remote controller ( 2-Wire )
Indoor unit Controller PCB circuit
Detective details:
When the number of connecting indoor units are out of specified rule.
Forecast of Cause :
1. Wrong wiring / Number of I.U, RC in RCgroup 2. Indoor unit controller PCB defective
Check Point 1 : Wire installation
Wrong number of connecting indoor unit
Check Point 2 : Check Indoor unit controller PCB
Check if controller PCB damage
Check if controller PCB and check the Error after setting remote controller address
Indicate or Display:
Error code : 29 Outdoor unit : No indication
OK

Detective Actuators: Detective details:
Forecast of Cause:
Check Point 3 : Replace Controller PCB
Check Point 2 :
Check Indoor unit electric components
YESYES
NO
Trouble shooting 9
INDOOR UNIT Error Method:
Indoor unit PCB
model information error
Indoor unit Controller PCB
1. External cause 2. Defective connection of electric components 3. Controller PCB failure
Check Point 1-1 : Reset Power Supply and operate
Does Error indication show again?
Check Point 1-2 :
Check external cause such as noise
Check if the ground connection is proper.
Check if there is any equipment that causes harmonic wave
near the power cable (Neon light bulb or any electronic
equipment which causes harmonic wave).
Note : EEPROM
EEPROM(Electronically Erasable and
Programmable Read Only Memory) is a non-
volatile memory which keeps memorized
information even if power is turned off.
It can change the contents electronically.
To change the contents, it uses higher voltage
than normal, and it can not change a partial
contents. (Rewriting shall be done upon
erasing the all contents.)
There is a limit in a number of rewriting.
Change Controller PCB.
Check all connectors.
(loose connector or incorrect wiring)
Check any shortage or corrosion on PCB.
When power is on and there is some below case.
1. When model information of EEPROM is incorrect.
2. When the access to EEPROM failed.
Indicate or Display:
Error code : 32
02-10
Outdoor unit : No indication

Detective Actuators: Detective details:
Forecast of Cause:
Trouble shooting 10
INDOOR UNIT Error Method:
Indoor unit fan motor
Indoor unit Controller PCB circuit
Indoor unit motor electricity
consumption detection error
1. Fan motor failure 2. Controller PCB failure
When the voltage value or the current value of the motor go beyond the limits.
Indicate or Display:
Error code : 33
02-11
Check Point 1 : Check rotation of Fan
Check Point 2 : Check ambient temp. around motor
OK
OK
OK
Rotate the fan by hand when operation is off.
(Check if fan is caught, dropped off or locked motor)
>>If Fan or Bearing is abnormal, replace It.
Check excessively high temperature around the motor.
(if there is any surrounding equipment that causes heat)
>>Upon the temperature coming down, restart operation.
Check Point 4 : Replace Controller PCB
If Check Point 1- 3 do not improve the symptom, replace Controller PCB.
Check Point 3 : Check Indoor unit fan motor
Check Indoor unit fan motor. (PARTS INFORMATION 4)
>>if Indoor unit fan motor is abnormal, replace Indoor unit fan motor.
Outdoor unit : No indication

Detective Actuators: Detective details:
Forecast of Cause:
Trouble shooting 11
INDOOR UNIT Error Method:
Manual auto switch Error
Indicate or Display:
Error code : 35
02-12
OK
Outdoor unit : No indication
Indoor unit Controller PCB
Indicator PCB
Manual auto switch
When the Manual Auto Switch becomes ON
for consecutive 60 or more seconds.
1. Manual auto switch failure 2.Controller PCB and Indicator PCB failure
Check Point 1 : Check the Manual auto switch
Check if Manual auto switch is kept pressed.
Check Point 2 : Replace Controller PCB
If Check Point 1 do not improve the symptom,
change Controller PCB and Indicator PCB.
Check ON/OFF switching operation by using a meter.
>>If Manual auto switch is disabled (on/off switching), replace it.

Trouble shooting 12
INDOOR UNIT Error Method:
Detective Actuators: Detective details:
Forecast of Cause :
Indoor unit power supply error
for fan motor
Indoor unit Power Supply PCB When a momentary power cut off.
When do not start fan motor.
1. External cause 2. Connection of connector failure 3. Power Supply PCB failure
Check Point 3 : Replace Power supply PCB
If Check Point 1, 2 do not improve the symptom, replace Power supply PCB.
OK
OK
Check Point 2 : Check connection of Connector
Check if connector is removed.
Check erroneous connection.
Check if cable is open.
>>Upon correcting the removed connector or mis-wiring, reset the power.
Check Point 1 : Check external cause at lndoor and Outdoor (Voltage drop or Noise)
Instant drop : Check if there is a large load electric apparatus in the same circuit.
Momentary power failure : Check if there is a defective contact or leak current in the power supply circuit.
Noise : Check if there is any equipment causing harmonic wave near electric line.
(Neon bulb or electric equipment that may cause harmonic wave)
Check the complete insulation of grounding.
Indicate or Display:
Error code : 39
02-13
Outdoor unit : No indication

Trouble shooting 13
INDOOR UNIT Error Method:
Indoor unit Communication circuit
(wired remote controller) error
Detective Actuators:
Indoor unit Controller PCB circuit
Detective details:
OK
Detect the communication error of microcomputer and communication PCB.
Check Point 2 : Replace the communication PCB
OK
Forecast of Cause :
1.Communication PCB defective 2. Indoor unit controller PCB defective
Check Point 1 : Check the connection of terminal
Indoor unit - Check the connection the communication PCB and the controller PCB
After turning off the power supply, check & correct the followings
If the Check point 1 is ok, replace the communication PCB
Indicate or Display:
Error code : 3A
02-14
Check Point 3 : Replace the controller PCB
If condition is doesn’t change, replace the controller PCB
Outdoor unit : No indication

Detective Actuators:
Indoor unit Controller PCB Circuit
Indoor Temperature Thermistor
Detective details:
Indoor unit thermistor is open or short is detected always.
Forecast of Cause :
1. Connector failure connection 2. Thermistor failure 3. Controller PCB failure
Check Point 2 : Remove connector and check Thermistor resistance value
Thermistor Characteristics(Rough value)
If Thermistor is either open or shorted, replace it and reset the power.
Check Point 1 : Check connection of Connector
Check if connector is loose or removed
Check erroneous connection
Check if thermistor cable is open
>>Reset Power when reinstalling due to removed connector or incorrect wiring.
OK
OK
Check Point 3 : Check Voltage of Controller PCB (DC 5.0V)
Make sure circuit diagram of each indoor unit and check terminal voltage at Thermistor (DC5.0V)
If the voltage does not appear, replace Controller PCB and execute the check operation again.
Trouble shooting 14
INDOOR UNIT Error Method:
Indoor Room Thermistor Error
BLACK
BLACK
GRAY
GRAY
1
2
3
1
2
3
CN8
H/E Thermistor
Room Temp. Thermistor
1
2
1
2
CN32
Indicate or Display:
02-15
DC
Error code : 41 Outdoor unit : No indication
Resistance value (k )
Temperature (°C )
Temperature (°C ) -10 -5 0 5 10 15 20 25
30 35 40 45
Resistance value (k ) 58.2 44.0 33.6 25.9 20.2 15.8 12.5 10.0
8.0 6.5 5.3 4.3

Detective Actuators:
Indoor unit Controller PCB Circuit
Heat Exchanger (MID) Thermistor
Detective details:
Indoor unit thermistor is open or short is detected always.
Forecast of Cause :
1. Connector failure connection 2. Thermistor failure 3. Controller PCB failure
Check Point 2 : Remove connector and check Thermistor resistance value
Thermistor Characteristics(Rough value)
If Thermistor is either open or shorted, replace it and reset the power.
Check Point 1 : Check connection of Connector
Check if connector is loose or removed
Check erroneous connection
Check if thermistor cable is open
>>Reset Power when reinstalling due to removed connector or incorrect wiring.
OK
OK
Check Point 3 : Check Voltage of Controller PCB (DC 5.0V)
Make sure circuit diagram of each indoor unit and check terminal voltage at Thermistor (DC5.0V)
If the voltage does not appear, replace Controller PCB and execute the check operation again.
Trouble shooting 15
INDOOR UNIT Error Method:
Indoor Heat Ex. Thermistor Error
1
2
3
1
2
3
CN8
H/E Thermistor
Room Temp. Thermistor
1
2
1
2
CN32
Indicate or Display:
02-16
DC
Error code : 42 Outdoor unit : No indication
Resistance value (k )
Temperature (°C )
Temperature (°C )
Resistance value (k )
-30 -25 -20 -15 -10 -5 0 5 10 15
20 25 30 35 40 45 50 55 60 65
1013.1 729.1 531.5 392.3 292.9 221.1 168.6 129.8 100.9 79.1
62.5 49.8 40.0 32.4 26.3 21.6 17.8 14.8 12.3 10.3
BLACK
BLACK
GRAY
GRAY

02-17
Trouble shooting 16
INDOOR UNIT Error Method:
Indoor Unit Fan Motor Error
Detective Actuators: Detective details:
Forecast of Cause:
Check Point 1 : Check rotation of Fan
Check Point 2 : Check ambient temp. around motor
OK
OK
OK
Indoor unit Power Supply PCB
Indoor unit fan motor
1. Fan rotation failure 2. Fan motor winding open 3. Motor protection by surrounding temperature rise
4. Power Supply PCB failure 5. Indoor unit fan motor failure
Rotate the fan by hand when operation is off.
(Check if fan is caught, dropped off or locked motor)
>>If Fan or Bearing is abnormal, replace It.
Check excessively high temperature around the motor.
(if there is any surrounding equipment that causes heat)
>>Upon the temperature coming down, restart operation.
When the fan motor speed is less than 1/3 of the target fan speed
for 56 seconds.
When detect the 0 rpm for 56 seconds after fan motor started.
Check Point 4 : Replace Power Supply PCB
If Check Point 1- 3 do not improve the symptom, replace Power Supply PCB.
Check Point 3 : Check Indoor unit fan motor
Check Indoor unit fan motor. (PARTS INFORMATION 4)
>>if Indoor unit fan motor is abnormal, replace Indoor unit fan motor.
Indicate or Display:
Error code : 51 Outdoor unit : No indication

Trouble shooting 17
INDOOR UNIT Error Method:
Drain Pump Error
Detective Actuators:
Indoor unit Controller PCB Circuit
Float switch
Detective details:
When Float switch is ON for more than 3 minutes.
Check Point 1 : Check Float switch
Check operation of float switch. (any blocking by dust, etc.)
Remove Float switch and check ON/OFF switching operation
by using a meter.
>>If Float switch is abnormal, replace it.
ON OFF
OK
Forecast of Cause :
1. Float switch failure 2. Shorted connector/wire 3. Controller PCB failure
4. Drain pump failure 5. Hose clogging
Check Point 2 : Check Connector and Wire
Check loose contact of CN9 /shorted wire (pinched wire).
>>Replace Float switch if the wire is abnormal
OK
OK
OK
Check Point 3 : Check Drain hose
Check Drain hose .
>>If there is Hose clogging. Please clear the clog.
02-18
Indicate or Display:
Error code : 53 Outdoor unit : No indication
Check Point 4 : Replace Drain pump
If Check Point 1- 3 do not improve the symptom,
replace Drain pump.
Check Point 5 : Replace Controller PCB
If Check Point 4 do not improve the symptom,
replace Controller PCB.

Detective Actuators: Detective details:
Forecast of Cause:
Check Point 2 : Replace Main PCB
YESYES
NO
Trouble shooting 18
OUTDOOR UNIT Error Method:
Outdoor unit main PCB model
information error
Outdoor unit Main PCB
1. External cause (Noise, temporary open, voltage drop) 2. Main PCB failure
Check Point 1-1 : Reset Power Supply and operate
Does Error indication show again?
Check Point 1-2 : Check external cause
Check if temporary voltage drop was not generated.
Check if momentary open was not generated.
Check if ground is connection correctly or there are no related
cables near the power line.
Change Main PCB.
Access to EEPROM failed due to some cause after outdoor unit started.
02-19
Indicate or Display:
Error code : 62 Outdoor unit : No indication